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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 5 días
    $3000–$4000 mensual
    Jornada completa
    Borough Park, Brooklyn

    Jewel Construction Company is seeking a detail-oriented and professional Customer Care Representative to support clients across our residential construction and restoration projects. This role is essential in ensuring a seamless experience for homeowners, property managers, and partners throughout every stage from initial inquiry to project completion. The ideal candidate is an excellent communicator who demonstrates patience, organization, and a strong client-first mindset. This is a fully remote position requiring accountability, responsiveness, and professionalism in all interactions. Key Responsibilities: • Manage inbound calls, emails, and client inquiries related to ongoing and prospective construction projects, • Provide accurate information regarding project timelines, services (including brownstone restoration and deck construction), and updates, • Assist clients with scheduling consultations, service requests, and project coordination support, • Maintain detailed records of client communications and project updates in internal systems, • Coordinate with project managers, design teams, and field staff to ensure client needs are met, • Escalate complex concerns or project-specific issues to the appropriate internal teams, • Uphold company standards for service quality, discretion, and professionalism in all communications Qualifications: • Strong written and verbal communication skills, • High school diploma or bachelor’s degree preferred, • Customer-focused mindset with professionalism and attention to detail, • Ability to manage multiple client interactions and priorities efficiently, • Comfortable using computers, CRM systems, and communication tools, • Previous customer service or client support experience preferred, • Experience in construction, real estate, or home services is a plus, but not required, • Ability to work independently and maintain productivity in a remote environment Benefits: • Competitive pay with performance-based incentives, • Remote work flexibility, • Paid training and opportunities for professional growth, • Collaborative and supportive team environment, • Paid time off and wellness-focused initiatives, • Opportunities for advancement within the company

    ¡Incorporación inmediata!
    Inscripción fácil
  • Housing Services Program Associate
    Housing Services Program Associate
    hace 23 días
    Jornada parcial
    Manhattan, New York

    Habitat for Humanity NYC and Westchester County is seeking a Housing Services Program Associate to assist with and expand the Homeownership programs within the Housing Department. The Associate will report to the Director of Housing Services (Director). The Associate will provide technical assistance, training, education, and pre- and post-purchase services to Habitat homebuyers, homeowners, and preservation homebuyers and homeowners in addition to being actively involved in the Housing Department as a whole and developing and improving policies and procedures within the organization. Responsibilities Overall Provide weekly reporting to supervisor and the Housing department. Work closely with the Housing Services team to continue to maintain the department’s client management system in HomeKeeper to meet all program needs. Provide monthly impact tracking for department programs and support quarterly management reporting for the organization. Homebuyer Program Assist the Director of Housing Services with new development and Post Purchase site visits, including showing units to prospective buyers, conducting final walkthroughs, and providing access for appraisals as needed. Coordinate completion of all punch list items with the Construction team prior to closings. Communicate with new buyers to track and ensure completion of the Homebuyers Program requirements prior to closing (i.e. Letters of Interest, sweat equity, education, savings plans, marketing meeting, etc.). Facilitate Homebuyer Education and assist with the creation of new education sessions as needed. Assist with filing and updating homebuyer and homeowner records in HomeKeeper. On a weekly basis, check and respond to department outreach via the Post Purchase and Preservation Communicate with new owners to ensure they are set up for success; this includes but is not limited to handing over warranty materials, building manuals, neighborhood resources, and other best practices dependent upon the type of unit purchased. Assist the Director and Housing Preservation Programs Manager (Manager) in monitoring, compliance, and foreclosure prevention services for Habitat NYC and Westchester single-family homeowners and multifamily developments. Attend meetings, conduct trainings, or other activities in-person or virtually with shareholders and tenants, as appropriate. Provide 1:1 assistance to homeowners in our portfolio who want to begin the resale process; including but not limited to requesting payoff letters, providing information on subsidy sources, and working with management companies on co-op policies and procedures. Assist with coordination of warranty management and repair requests of housing units in partnership with the Real Estate Development & Construction staff. Work with Director and Manager to host the Homeowner Help Desk series, which includes trainings on property tax * benefits and assessments, and asset management for homeowners. Assist with outreach/tabling events for all Programs, as needed. Perform other tasks as required Qualifications Bachelor’s degree or equivalent work experience. Demonstrated interest in affordable housing including but not limited to community/tenant organizing, asset management, post purchase, technical assistance, foreclosure prevention, and/or community land trusts; Demonstrated interest working in diverse, immigrant communities including multi-ethnic and multi- generational communities Skills Required Demonstrate excellent written and verbal communication skills. Good computer literacy skills including working knowledge of Microsoft Office Suite (especially Excel) and Adobe Acrobat. Database and Client Management Systems knowledge preferred, such as Salesforce. Demonstrate the ability to prioritize and manage multiple tasks; ability to work independently, and as part of a team; Ability to prioritize and meet tight deadlines; Bilingual in English and Spanish preferred Public speaking Company address: New York Habitat VLF, Inc. 31 W 34th St Ste 8144. New York, NY

    Inscripción fácil
  • Mortgage Loan Originator *NEW BROOKLYN LOCATION*
    Mortgage Loan Originator *NEW BROOKLYN LOCATION*
    hace 30 días
    Jornada completa
    Brooklyn, New York

    MortgageDepot (NMLS #1133788) a multistate mortgage broker, is seeking an experienced Mortgage Loan Originator to join our expanding team. MortgageDepot takes a strategic digital approach to the traditional mortgage industry, which has landed us in Inc’s 5,000 fastest growing companies. We are among the Top 22,000 sites visited daily in the US, and Top 115,500 worldwide according to Alexa Traffic Rank. We run a powerful lead generation platform and are seeking a talented and motivated individual to take advantage of this client sourcing opportunity as we expand our branch operations to other states. We have an immediate opening for an experienced Mortgage Loan Originator in our Queens location. The ideal candidate will have an active NMLS license and at least 1-2 years of experience as a mortgage loan officer or in a similar role. Job Description The primary role of the Mortgage Loan Originator is to leverage MortgageDepot’s offerings to attract customers, originate mortgages, manage loan pipeline, and network and build relationships with realtors, attorneys, financial professionals, past customers, and other nontraditional sources while providing excellent customer service. He or she will also be expected to supervise and provide guidance to less-experienced staff members. Additional responsibilities include but are not limited to: Leverage MortgageDepot digital platform and social media tools to engage with prospective leads. Build and maintain an active book of business through MortgageDepot provided leads as well as self-sourcing methods. Inform prospective and existing customers of the vast array of choices available through MortgageDepot lending partners, including all loan products and procedures, prevailing rates, policies, and underwriting requirements Gather and analyzing applicant’s financial data; including financial statements, tax returns and credit to determine feasibility of qualifying for a loan and match customers’ needs with an appropriate loan program. Compile loan disclosures and facilitate negotiations with borrowers to establish standards on items such as itemization of fees, loan repayment options and other credit terms. Interface between loan processors, underwriters, lenders and realtors on behalf of the applicant as needed to ensure a successful loan transaction. Remain up-to-date with changing rules, regulations and guidelines from FNMA, FHLMC, FHA, and VA in addition to other investors and agencies. Supervise and provide guidance to Jr. Mortgage Loan Originators as they transition in to licensed MLOs. Research and stay up to date on market rates and trends to better consult clients. Attend in-person and / or virtual meetings with potential clients or real estate brokers. Qualifications / Requirements Active NMLS state license Minimum 1-2 years of previous experience as a mortgage loan officer or in a similar role High school diploma or equivalent required; Bachelor’s degree is desired Knowledge of guidelines for loan programs and various types of loans such as FHA, FHMLC, FNMA, VA and commercial loans, etc. Working knowledge of mortgage loan computer software (e.g. Calyx Point) Experience in self-sourcing and servicing business leads Excellent customer service, sales, and written and verbal communication skills Proficient Microsoft Office skills required Must be open to participate in Marketing initiatives and office meetings. Bilingual is a plus, but not mandatory Ability to multitask and prioritize projects with multiple deadlines Ability to work independently with minimal supervision Additionally, we offer Immediate compensation Accredited fast-track MLO training program Low competitive rates and fees to your clients Over 60 wholesale lenders to choose from A suite of commercial property lending programs Automated pricing engine 24 to 48-hour loan approvals Referral base prospecting assistance Strategic co-branding partnership with realtors Access to digital lead generation system Access to full-service, in-house marketing, events and social media team Job Type: Full-time Pay: $30,000.00 - $900,000.00 per year Benefits: Flexible schedule Work Location: In person

    Inscripción fácil
  • Real Estate Agent
    Real Estate Agent
    hace 1 mes
    Jornada completa
    Manhattan, New York

    We have more leads than agents and need your help to close buyers and clients across Manhattan, Brooklyn, and Queens. Our team is growing and we are looking for motivated agents to join us! About Us Loftey was founded in 2015 as a startup and has continued to grow into a top agency for sales and rentals across NYC and surrounding areas. Our listings website attracts consistent traffic, and our agents have deep experience across the city working with a wide variety of clients. We are an independent brokerage but function as a team, which means that each full-time agent should expect, on a monthly basis: 10-15 Zillow leads in Manhattan, Brooklyn, and Queens 20-30 Buyer leads from our unique partnerships 10-20+ website signups In return we ask for a growth mindset and diligent CRM updates. We offer training and mentorship and thrive on teamwork and self-starter, solution-seeking colleagues. Resources we provide: • CRM with built-in automated workflows and templates for easy follow up, • Property Shark and Vulcan dialer tools to build your book of business, • Collaborative atmosphere via office and Slack, including ability to work directly with our CEO on key initiatives, • Mailchimp and assistance with your newsletter, • Pre-made social media templates and opportunities to cross-post with our brokerage account, • Competitive splits, including ongoing bonuses for setting up company wide partnerships, • Mentorship and training on best-in-class real estate approaches and technology. We have been growing quickly and are looking for enthusiastic and hungry agents to help us scale. We take pride in helping our agents businesses thrive, and have programs set up to get your business to succeed with us. Responsibilities: • Provide top-notch customer service to our buyers, renters, and sellers across NYC, • Pitch clients and show them appropriate and tailored properties for their search, • Stay updated on real estate trends and fair housing regulations, • Utilize our CRM tools to increase conversion and post on social media to stay engaged with former clients, • Form and grow relationships with developers and landlords Skills Required: • 2+ years as a licensed real estate agent, and an active license in NY, • Strong client service skills with the ability to build rapport quickly, • Excellent communication skills, both verbal and written, • Ability to work independently as well as part of a team -- your business is yours to build, but we also like to share deals amongst the team, • Proficient in using CRM software and consistent client follow-up, • A positive, solution-seeking attitude and a willingness to learn and adapt in a fast-paced growing organization. Employment Type: Full Time Salary: Commission based

    Inscripción fácil
  • Real Estate Agent
    Real Estate Agent
    hace 1 mes
    Jornada completa
    Hoboken

    We’re a growing real estate team rooted in Jersey City and the greater Hudson County market. We combine cutting-edge tech, strong marketing, and a tight-knit team culture to help our agents close more deals and build lasting client relationships. We’re expanding and looking for a driven, licensed agent to join us on both the buy-side and list-side. Role Description This is a full-time hybrid role for a Real Estate Agent, based in Jersey City, NJ, with flexibility for some remote work. The Real Estate Agent will be responsible for assisting clients with buying, selling, and renting properties. Daily tasks include conducting property showings, managing client relationships, providing market analysis, negotiating sales agreements, and ensuring smooth transactions from beginning to end. Agents will also collaborate closely with the team to execute marketing strategies and deliver exceptional customer service. Qualifications Active Real Estate License and comprehensive knowledge of real property transactions Exceptional sales skills with the ability to achieve and exceed goals Strong customer service and relationship-building skills Proven knowledge and experience in the real estate sector Excellent communication, negotiation, and problem-solving skills Familiarity with the Northern New Jersey real estate market is a plus Basic proficiency in digital tools and CRM systems Self-motivated, organized, and capable of managing a flexible schedule

    Inscripción fácil
  • Real Estate Agent
    Real Estate Agent
    hace 1 mes
    Jornada completa
    New York

    We have more leads than agents and need your help to close buyers and clients across Manhattan, Brooklyn, and Queens. Our team is growing and we are looking for motivated agents to join us! About Us Loftey was founded in 2015 as a startup and has continued to grow into a top agency for sales and rentals across NYC and surrounding areas. Our listings website attracts consistent traffic, and our agents have deep experience across the city working with a wide variety of clients. We Are An Independent Brokerage But Function As a Team, Which Means That Each Full-time Agent Should Expect, On a Monthly Basis 10-15 Zillow leads in Manhattan, Brooklyn, and Queens 20-30 Buyer leads from our unique partnerships 10-20+ website signups In return we ask for a growth mindset and diligent CRM updates. We offer training and mentorship and thrive on teamwork and self-starter, solution-seeking colleagues. Resources We Provide CRM with built-in automated workflows and templates for easy follow up Property Shark and Vulcan dialer tools to build your book of business Collaborative atmosphere via office and Slack, including ability to work directly with our CEO on key initiatives Mailchimp and assistance with your newsletter Pre-made social media templates and opportunities to cross-post with our brokerage account Competitive splits, including ongoing bonuses for setting up company wide partnerships Mentorship and training on best-in-class real estate approaches and technology. We have been growing quickly and are looking for enthusiastic and hungry agents to help us scale. We take pride in helping our agents businesses thrive, and have programs set up to get your business to succeed with us. Responsibilities Provide top-notch customer service to our buyers, renters, and sellers across NYC Pitch clients and show them appropriate and tailored properties for their search Stay updated on real estate trends and fair housing regulations Utilize our CRM tools to increase conversion and post on social media to stay engaged with former clients Form and grow relationships with developers and landlords Skills Required 2+ years as a licensed real estate agent, and an active license in NY Strong client service skills with the ability to build rapport quickly Excellent communication skills, both verbal and written Ability to work independently as well as part of a team -- your business is yours to build, but we also like to share deals amongst the team Proficient in using CRM software and consistent client follow-up A positive, solution-seeking attitude and a willingness to learn and adapt in a fast-paced growing organization. Employment Type: Full Time Salary: Commission based

    Inscripción fácil
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