Inside Sales Assistant - Japanese Bilingual
16 days ago
El Monte
Job Description • Location: El Monte, California, • Hours: M-F: 8AM – 5PM; 1 hour lunch, • Salary Range: $22.00 To $29.00 Hourly, • Benefits: All paid Health, Dental, and Vision Insurance for employees and their dependents, Life Insurance and 401k Plan with company match. 【Essential Job Functions】 • Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database, • Updates and maintains customer records in the Company database, • Enters credit card and ACH transaction information in the portal site in a timely manner to ensure payment collection, • Maintains high levels of customer satisfaction by providing excellent service and building rapport, • Answers customer questions about product features, product benefits, and procedures, • Updates and prepares all sales materials for the department, • Reports any inventory or service issues to appropriate account manager immediately, • Collaborates with the sales staff to monitor active purchase orders and ensure that orders are completed on time, • Scribes department meetings and distributes meeting minutes to the team, • Creates sales and marketing materials, • Attends Company events and functions outside of normal working hours, • Performs other duties as assigned, • Obligation to answer to all management as requested, • Assists as Will Call relief, • Collect payment by cash, check, or credit card and generate receipts for will call customers, • Assists as tertiary receptionist relief 【Physical Requirements】 • Ability to sit in an office for a majority of the day, • Ability to type for extended periods throughout the day, • Ability to reach, bend, kneel, and lift up to 20 pounds occasionally o Indoors 【Other Requirements】 • Business level English – Read/write/speak/listen, • Business level Japanese; Native level Japanese preferred – Read/write/speak/listen, • Maintains a positive attitude and willingness to learn, • Ability to work independently and as a team, • Ability to adapt to frequent changes in assignments and workload, • Passes the Sake Adviser course within 1-2 years of employment, • High School Diploma required. Bachelors Degree and above preferred, • 2+ years of relevant experience preferred 【Knowledge and Skills】 • Clerical/Administrative Support, • Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc., • Problem-solving skills, • Basic Microsoft Office proficiency, • Communication and interpersonal skills, • Knowledge of Japanese foods and sakes strongly preferred