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Job Description WellHaven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. With over 40 hospitals and growing, we are committed to supporting our teams with a positive culture, strong mentorship, and opportunities for growth. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve. Join us in shaping the future of veterinary medicine - Come Grow with Us! Job Summary The Lead Receptionist is the hospital's primary point of contact, representing the front desk and serving as the first point of interaction for patients and clients. In addition to assisting clients, this role provides training and support to fellow receptionists. The Lead Receptionist works closely with the Practice Manager, Principal Doctor, and Lead Veterinary Technician to oversee daily operations and ensure the highest standard of care. This position is key in shaping a positive, welcoming experience for both clients and patients, setting a friendly and compassionate tone from the very first interaction. The focus of our reception team members is to convert incoming calls into scheduled appointments, ensuring each interaction is both friendly and productive, fostering client engagement. A proactive approach is needed to manage calls, educate clients, and build relationships that encourage repeat visits and loyalty. Receptionists play a vital role in driving the practice forward by saying "YES" to pets and booking appointments. Key Responsibilities Main Accountabilities: * Greet clients and patients in a positive, welcoming, and friendly manner, creating an enthusiastic and warm environment. * Maximize client call conversion by effectively managing incoming phone calls, addressing client needs, and scheduling appointments to ensure optimal veterinary care for pets. * Convert > 20% of New Client incoming calls to scheduled appointments. * Promote the practice’s Care Companion Plans and services during calls, educating clients and encouraging them to take advantage of preventive care options. * Perform weekly proactive reminder phone calls to clients that are coming due or overdue for services. The purpose of these outbound calls is to book the client for appointments, as outlined in the Client Reminder SOP. This is critical to supporting the WellHaven mission of delivering patient-centered care. * Administer essential reception duties, including answering and managing incoming phone calls, scheduling patient appointments, managing patient intake and discharge * Administer basic cashier duties, including reconciling the cash drawer daily (opening and closing processes) * Prepare and maintain thorough and accurate medical charts for all patients, consistently meeting hospital quality control standards * Maximize the efficiency of the veterinary team?by effectively managing patient flow * Ensure the reception area remains clean and inviting, supporting an excellent first impression and facilitating smooth call-to-appointment transitions. * Assist in recruiting new team members for the hospital * Train and mentor new and existing Receptionist team members * Ensure Reception team complete all assigned hospital duties before the end of the shift * Assist Practice Manager with Reception team scheduling * Assist in managing hospital supplies, including inventory tracking and restocking as necessary * Perform cashier responsibilities, including daily reconciliation of the cash drawer during opening and closing processes * Takes an active role in hospital team meetings Customer Service Delivery: * Provide exceptional service by converting every client call into a booked appointment, demonstrating professionalism, attentiveness, and a strong knowledge of available services. * Exhibit strong communication and organizational skills to manage client calls effectively, providing accurate information and personalized service to increase appointment conversion rates. * Adapt to each client’s unique needs, ensuring calls are handled with empathy and responsiveness, ultimately increasing client satisfaction and fostering long-term relationships. * Proactively resolve customer complaints, ensuring each client feels heard and valued, resulting in continued trust and repeat visits. Other Responsibilities: * Adhere to OSHA standards and regulations as outlined in company policies to maintain a safe and compliant working environment. * Learn basic veterinary technical skills, such as animal restraint and lab duties, to enhance client service and support the smooth flow of calls and appointments. * Take on other responsibilities as assigned to contribute to overall team success and improve call-to-conversion efficiency. Required Skills and Knowledge Demonstrated ability to: * Convert incoming clients calls into scheduled appointments, utilizing effective communication, relationship-building, and problem-solving skills. * Motivate others in the practice to support top tier customer service and patient-centered care. * Multi-task in a fast-paced environment while maintaining accuracy, especially during busy call periods. * Remain calm and focused while addressing high call volumes and ensuring a positive experience for every caller. * Learn new computer software systems (PIMs, scheduling, etc.) and use them to streamline client calls and appointments. Demonstrated experience with/knowledge of: * Handling dogs, cats, and exotic animals. * Typing 40+ wpm (keyboard). * Basic MS Office products (Word, Excel) and email systems. Able to demonstrate: * Strong Customer Service Focus while effectively adapting to individual clients and their needs * Excellent communication skills and the ability to manage a variety of emotional situations – remaining empathetic, compassionate, and approachable * Excellent phone demeanor Education and Experience * High School Diploma or equivalent * Minimum 3 years customer service experience – front desk experience a plus! * 1+ years of experience working with computers (typing, email, other software, etc.) * Veterinary experience a plus! Work Location, Environment, and Physical Requirements * The Lead Receptionist position is performed onsite at our hospital or at an approved offsite event location. Remote work is not available for this position * Hospital environment includes limited space, smells from pet waste, and noise (barking, etc.) * Schedules may include 10+ hour shifts, Saturdays, evenings, and holidays * Good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment, and read information * Ability to lift 25+ pounds * Able to stand, walk, stoop, kneel, crouch, and climb * May routinely be exposed to pets that may bite or scratch, biological hazards, anesthesia medications (smells), radiation if near Xray machine, prescription medications, including controlled substances Equal Opportunity Employer – Commitment to Diversity WellHaven is an Equal Opportunity Employer. WellHaven is committed to complying with all applicable federal, state, and/or local laws prohibiting discrimination based on race, color, creed, religion, national origin, sex (including transgender status), marital status, familial status, status with regard to public assistance, disability, genetic information, sexual orientation, age, military or veteran status, membership or activity in a local human rights commission, or any other status protected by law. In accordance with federal, state, and local law, WellHaven may provide reasonable accommodation to known physical or mental limitations of applicants during the hiring process and to an otherwise qualified employee with a disability unless the accommodation would impose an undue hardship on WellHaven. For more information, please contact WellHaven HR at . Pay Transparency Disclaimer WellHaven Pet Health provides wage range information in accordance with applicable pay transparency laws. Third-party job boards and recruiting platforms may omit or misrepresent this information when reposting our job requisitions. WellHaven Pet Health is not responsible for any discrepancies in such postings. For the authoritative and most up-to-date wage range information for all positions and locations, please refer exclusively to our official careers page: .

Handle incoming customer service calls. Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policies.

This is not a remote position.. We are offering relocation assistance. A client of ours is a rapidly expanding orthopedic practice. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Radiologic Technologist takes X-rays/C-Arm's at various locations throughout the local area and other states across the country. The successful candidate must be willing to travel occasionally between locations as needed. REQUIRED SKILLS AND EXPERIENCE Essential Duties and Responsibilities include the following. Other duties may be assigned.  Perform X-ray/ C-Arm's imaging associated with orthopedic surgeries and procedures  Complete required documentation  Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience:  Proven X-ray/ C-Arm’s experience  ARRT certification  Excellent customer service skills to provide a positive patient experience  Knowledge of HIPAA and OSHA standards as pertains to the job  Proven ability to maintain confidentiality  Attentive to detail, proven ability to multi-task and take ownership of assigned tasks  Ability to work independently Language Ability: • English Math Ability: • Basic mathematics Reasoning Ability: • Knowledge of HIPAA Regulations. • Attentive to detail, ability to multi-task, and to take ownership of assigned tasks. • Ability to work independently. Computer Skills: • operating picture archiving and communications systems (PACS) to update patient files • scanning source to a computer. Certificates and Licenses: • Registered/certified X-ray/ C-Arm’s Technologist NICE TO HAVE SKILLS AND EXPERIENCE Compensation: $22/hr to $34/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and tran

Customer Service / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer s

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Specialist at foreUP, you will: Monitor and respond to customer inquiries via phone and email; Provide excellent customer service by resolving issues and answering questions in a timely and professional manner; Utiliz

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ens

Customer Support / Remote] Anywhere in U.Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in thei

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Sendoso, you will: Communicate with customers through various channels such as email, phone, and live chat; Provide exceptional customer service by addressing inqu

Customer Service / Fully Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.Up to $64,250 per year / Health, dental & vision / 401k match / PTO - As a Customer Support Rep at Manulife John Hancock, you will: Assist customers with inquiries and provide solutions to their concerns; Maintain a high level of professionalism and custome

Customer Service / Remote] - Anywhere in U.Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment de

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental, and vision / 401k matching / PTO - As a Customer Support Specialist at Abridge, you will: Provide exceptional customer service by answering incoming calls and responding to customer inquiries via email and chat; Assist cu

Customer Support / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.Competitive pay + bonuses / Medical, dental & vision / 401k / PTO - As a Call Center Specialist at Wider Circle, you will: Conduct outbound calls to prospective members, introducing them to our programs; Build rapport with members to understand their needs

Customer Service / Call Center / Remote] - Anywhere in U.Competitive pay / Benefits / Paid training - As an Inbound Sales Rep at SP Data Digital, you will: Conduct outbound sales calls to potential customers in a professional and persuasive manner; Follow up with leads and maintain accurate records

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep at SimplyInsured, you will: Respond to customer inquiries in a timely and professional manner; Provide accurate information and guidance regarding insurance plans and polici

Customer Service / Remote] - Anywhere in U.Competitive pay / Health Insurance - As a Customer Experience Specialist at Bump Health, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Utilize company resources and systems to accurately t

Customer Service / Remote] - Anywhere in U.Competitive pay / Flexible schedule - As a Customer Service Coordinator at Honeydew, you will: Serve as the primary point of contact for patients, providing guidance, support, and information about their care plans; Answer patient inquiries related to appoi

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Call Center Rep at you will: Handle a high volume of inbound and outbound calls in a professional and timely manner; Maintain a positive and empathetic attitude towards customers; Listen actively to custome

Customer Service / Remote] - Anywhere in U.Competitive pay + bonuses / PTO / Employee discount + clothing allowance - As a Customer Experience Agent at Rhone, you will: Provide professional customer support at all times while serving as a front line, go-to resource for all customer needs and inquiri

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

Customer Service / Remote] - Anywhere in U. Health, dental & vision / 401k matching / PTO - As a Member Service Specialist at Workit Health, you will: Go above and beyond to provide world-class member experience to individuals interested in signing up for the program, and throughout the members jour

Customer Service / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Respond to customer service emails, calls and chats with a customer centric attitude; Resolve issues with urgency, notifying the customer if it

Customer Support / Remote] - Anywhere in U.Competitive salary and benefits / Flexible hours - As a Customer Service Agent at Trust Wallet, you will: Provide exceptional customer service to our clients through various communication channels such as email, live chat, and calls; Assist customers with t

Customer Service / Remote] - Anywhere in U.Up to $26 per hour / Health, dental & vision / 401k matching / PTO / Equipment provided - As a Customer Support Specialist at Mudflap, you will: Communicate effectively with customers to provide timely and accurate resolutions to their inquiries; Maintain a

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

Customer Service / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / PTO - As a Customer Experience Specialist, you will: Communicate with customers via phone, email, and text to provide exceptional customer service; Troubleshoot and resolve customer inquiries and issues in a ti

Job Description At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With over a thousand employees across 10 offices – there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including: • New construction – Engineering, fabrication and install of mechanical systems for new projects following lean construction practices, • Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies, • Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response, • Building performance – Control systems, fault detection, energy services and remote monitoring, • Collaboration– Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision., • Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments., • Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families., • Community– We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting., • Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Service Technician: This is where you come in. We’re looking for a Service Technician to perform regular maintenance, filter changes, trouble shooting, diagnostics and repair on commercial package gas and electric, heat pumps, air conditioners, hydronic systems, and associated components. In return for achieving aggressive goals, you’ll get rewarded with more to own, a ton of growth opportunities, and more freedom than you’ve probably ever had. The MacMiller Difference – We know your skills can take you anywhere. Why here? “It is our responsibility to make sure you have the tools, information, and materials you need to do your job. If that isn’t happening, we aren’t doing our jobs” – Mark Webster, Executive VP/ Chief Operations Officer. Our work is distributed geographically to keep you closer to home, and we invest in tools and training to allow our people to do what they do best. • Cutting edge technology, • Modern tools and equipment, • Full-time training staff, • Commitment to safety and quality – take pride in your craftmanship with a safety-first mentality., • Detailed communication and partnership – work to keep your team and customer informed to build trusting relationships. You should have… • A track record of delivering thorough, quality service in the commercial HVAC industry., • Expertise leveraging your resources to tackle complex repairs., • Someone with a positive/can do attitude, • Having incredibly strong work ethic, • Empowering yourself to learn how to do something. If you need a ton of handholding or a micro-manager boss, this is not the place for you, • Working in a lean, results-oriented environment, where you’ll be expected to do more, take on more, and achieve more every year Compensation: $25 - $70 per hour paid in accordance with the union wage scale. Benefits are administered by the Union, check out our full list of union partners for more information. Interested to learn more? If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team! MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Call Center Rep at Inizio Engage, you will: Answer incoming calls and respond to customer inquiries with professionalism and empathy; Accurately enter and update customer information in the data

Call Center / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc.Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patie

Collections / Billing / Remote] - Anywhere in U.Competitive pay - As an Accounts Receivable Specialist at Ovation Healthcare, you will: Manage and reconcile customer accounts to ensure timely and accurate payments; Provide exceptional customer service by responding to inquiries and resolving billing

Customer Service / Remote] - Anywhere in U.Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate

Customer Service / Fully Remote] - Anywhere in U.Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, c

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Vori Health, you will: Respond to and resolve incoming messages, calls, and tickets from patients and team members, using discretion and responding in a timely and hospitable manner

Customer Service / Remote] - Anywhere in U.Up to $29 per hour / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (

Customer Service / Fully Remote] - Anywhere in U.Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quit

Customer Service / Remote] - Anywhere in U.

Call Center / Remote] - Anywhere in U. Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Tro

Job DescriptionJob Summary: The Client Services Lead will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Duties/Responsibilities: • Help build the infrastructure and standard operating procedures for the department, • Help create company guidelines particularly related to quality of service, • Manage the department and ensure the team complies with company guidelines particularly related to quality of service., • Prepare knowledge-based documents such as summaries and responses to frequently asked questions., • Hire entry-level customer success employees., • Train new employees in the company's customer service policies, procedures, and best practices., • Organize and oversee the schedules and work of the department., • Conduct performance evaluations that are timely and constructive., • Handle discipline and termination of employees as needed and in accordance with company policy., • Monitor or review calls or other correspondence between representatives and customers., • Ensure that representatives are informed about changes to company products and services., • Collect data and prepares reports on customer complaints and inquiries., • Prepare monthly reports summarizing the assigned customer success teams performance., • Assist with budget preparation for the Customer Success department., • Perform other related duties as assigned.Required Skills/Abilities:, • Bachelor's degree in business, technology or similar, • At least five years of customer success experience required., • At least two years of experience in a supervisory role preferred., • At least two years of experience in customer service or customer success in the manufacturing industry, • Excellent communication and presentation skills, • Must be personable and enjoy working with people in an entirely customer-facing role, • Knowledge of project management/delivery methods and tools, • Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured, • Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision, • Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues, • Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation, • Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems, • Experience in the Food & Beverage or Consumer Packaged Goods domain preferred, • Experience with Salesforce (or other CRM) desired, • Ability to travel (job requires up to 30% travel), • Comfortable working as needed in a remote environment with video-conferencing tools, • Excellent management and supervisory skills., • Excellent verbal and written communication skills., • Extensive knowledge of customer service procedures and principles., • Organized with attention to detail., • Ability to resolve customer complaints and issues while maintaining a professional and calm demeanour., • Ability to coach and mentor customer success representatives.

Job Description At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Providing our clients with exceptional service is the foundation of our business. In Litigation Support, you'll play a vital role in the litigation process assisting our clients with their data needs. You will be responsible for the intake and processing of transcripts, files and exhibits and making sure they are readily accessible to the client. **The shift for this role is 9:30am-6:00pm PST / 11:30am-8:00pm CST What you'll get to do: • Work closely with court reporters to process/produce deposition transcripts, • Run quality control on vendor provided data, adhere to their instructions/notes and reconcile inconsistencies, • Ensure orders and products are processed accurately, timely and confidentially in accordance with all state and federal regulations, • Send deliverables electronically to clients and assist them with accessing their data through proprietary software, • Build and maintain relationships with and provide support to court reporters The kind of teammate we’re looking for: • Customer service oriented with strong interpersonal skills, • Excellent eye for detail, an independent thinker, organized and able to multitask, • Dedicated professional with the ability to respond to requests promptly and accurately, • Must possess excellent written and verbal communication skills What’s in it for you: • Competitive compensation and total rewards package, • Comprehensive medical, dental and vision insurance, • Hybrid or remote work structure (based on business needs), • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time), • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more), • Matched 401(k) to help you save for your future, • Pet insurance to help your pet(s) live a long and happy life, • Flexible Spending Accounts (healthcare, dependent care, transit & parking), • Company-paid life insurance as well as short-term and long-term disability insurance, • Learning and development opportunities to advance both personally and professionally, • Veritext Summer Camp – a fun-filled culture building and learning experience, • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Credentialing & Provider Enrollment Specialist (Remote) Our mission to change wound care and improve the lives of others isn’t easy, but it’s worth it! One in ten residents in a skilled nursing facility will develop a skin condition requiring expert medical care. We believe that every person deserves the very best wound care. Building and leading wound care teams is how we do it! Our wound care providers bring education and encouragement to the people who take care of our patients 24/7. When they get better at their jobs, our patient’s wounds heal faster and that is our goal! Main Responsibilities (may include but are not limited to): • Facilitate and complete submission of applications to enroll group and individual providers with Medicare, Medicaid, and commercial payers in multiple states (including WA, OR, UT, ID), • Ensure enrollment applications are submitted accurately and timely to payers, • Initiate follow up on submitted applications, • Respond timely to requests for additional information when prompted by the payers, • Responsible for updating our group and provider information both internally within our organization and externally with the payers, • Conduct audit verifications in CAQH profiles to ensure validity of data, • Maintain and organize all documents necessary for the enrollment process, • Utilize tracking system to maintain and organize provider records and submitted enrollment applications, • Identify trends to recurring issues or barriers with payers and communicate proactively to management, • Other duties as assigned Skills required to succeed: • 2+ years of credentialing experience and working with insurance payers is required, • 2+ years direct knowledge and experience using sites CAQH, PECOS, and NPPES is required, • CredentialMyDoc experience preferred, but not required, • Strong work ethic with extremely high attention to detail and excellent use of critical thinking skills, • Excellent organization and use of time management skills, • Ability to prioritize workload and have a strong sense of urgency when time sensitive situations arise, • Strong verbal and written communication, as well as customer service skills; must be able to listen and communicate effectively with partner facilities, co-workers, patients, and insurance companies, • Knowledge of applicable federal, state and local laws and regulations including the requirements of the HIPAA and OSHA regulations pertinent to medical practices, and must be able to maintain confidentiality, • Proficient with computers and navigating within multiple web browsers, • Experience navigating common insurance payer provider portals, • Proficient in MS Office (specifically Outlook, Excel, Word, and Teams), • Must be punctual, dependable, and able to work independently, • Must be trustworthy, honest and have a positive and professional attitude Compensation: $22.00-$29.00 DOE and location. This position is classified as: Hourly, Non-Exempt; Full-Time employment Hours: Typical hours are Monday through Friday; 7:30am – 4:00pm PST, (occasional overtime depending on volume) Benefits: • Work remotely from a home office, • Associates working 20+hrs per week:, • Medical/Dental/Orthodontic/Vison/RX – minimum 80% towards employee monthly premiums covered, dependent coverage available at employee’s expense, • Employer Sponsored Life, AD&D, and Disability Insurance, • Voluntary Supplemental Insurance: Accident, Cancer, Critical Illness, STD, Life, Identity Protection, Financial Wellness, and Legal Plan coverages available, • Paid Time Off:, • PTO accruals up to 132hrs your first year of employment based on FTE status, • 8 paid Holidays for full-time employees, • 401(k) match on first 4%, • Core Values that promote work-life harmony, • Work with amazing people who have created a culture where we recognize each other’s wins and don’t tolerate gossip or drama Website: *Do you want to grow personally and professionally by working with the best? We’d love to hear from you! Apply now: We are a drug-free workplace. All offers of employment are contingent upon a successful drug screen and criminal background check. EEO.

Job Description Collette is currently seeking a Client Care Agent to join our Client Team. This is a remote role. Ideal candidates reside in Pacific Standard time. About Collette: Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: Do you enjoy working in a fast-paced environment? We are seeking an exceptional Client Care Agent who will service the needs of Collette Vacations customers in an inbound and outbound telephone contact environment. Our Client Care Agents are responsible for supporting our sales team and product line under the Retail division of our Client Care Center. Consistent and flawless execution of the booking process is strived for, while upholding a high level of professionalism and friendly interactions with direct consumers, travel agents, and group leaders. The ideal candidate must have a desire to become part of a growing team within a dynamic environment and industry. Exceptional customer service skills and the ability to work nights and weekends is a must. Primary Functions: • Answer inbound calls and route to the correct team within the company. Educate customers on our product offerings and the advantages of travelling with Collette, • Build and confirm tour packages within our internal reservation system, • Effectively explain offers and upgrades available across all tour components, • Review and complete Retail booking notations which require action by the Client Care Center. This includes but is not limited to; tour changes, flight schedule changes, re-booking components, requests for additional information, & follow up notes entered by other members of the Client Care Center team, • Perform to and exceed qualitative and quantitative performance goals and standards Knowledge and Skills: • Call Center and/or travel industry experience is a plus, • Strong attention to detail with an ability to organize and prioritize day to day activities in a fast-paced environment is required, • Strong computer skills are necessary, and a working knowledge of Microsoft Excel, Outlook and Word is ideal, • Ability to handle customers with a high level of continuous professionalism, • Ability to work effectively with all members of the team, • Some higher education preferred Pay range: $17.00/hr - $18.50/hr