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Job Description Field Service Technician – Vision & Automation Systems - +Bonuses Location: Preferably based near Lincoln or Omaha, NE (remote candidates considered) Employment Type: Full-Time Pay Range: $27.50 – $50.00/hour (DOE) Position Overview We are seeking a motivated and technically skilled Field Service Technician to support the installation, testing, and commissioning of high-speed automation systems, including vision, camera, and scanning technologies. This role involves extensive travel to client sites, primarily in the mail and package handling industry, and offers the opportunity to work hands-on with cutting-edge automation equipment. Key Responsibilities • Install and commission vision, camera, and scanning systems at vendor and client sites., • Support base-level commissioning of new automation systems., • Assist with system start-up, debugging, and troubleshooting., • Create training materials and system documentation as needed., • Provide remote support to clients and internal teams., • Participate in formal training programs to expand technical expertise., • Submit daily reports summarizing progress and outlining remaining tasks. Minimum Requirements: • 1+ year of mechanical and electrical assembly and troubleshooting experience., • Ability to read and follow AutoCAD drawings for system layout and troubleshooting., • Strong communication, organizational, and customer service skills., • Proven time management and problem-solving abilities., • Ability to work independently and as part of a team., • Comfortable working in live production environments., • Two-year technical degree., • 1+ year in a field service technician role., • 3+ years of related experience., • Experience with automated vision systems., • Background in mechanical and electrical systems., • Travel: ~80% travel required; typical trips run Monday–Friday but may include weekends depending on client needs., • On-Site: Work at client facilities with packaging and conveyor systems (e.g., USPS, Amazon)., • Home Base: Climate-controlled warehouse with large automation and robotics systems., • Team Size: Small team of 3 technicians., • Daytime hours as needed by clients., • Shop hours: 7:00 AM – 4:00 PM, Monday–Friday., • Overtime available for hourly staff., • Initial training: 6+ months alongside an experienced technician., • Regular check-ins at 30, 60, 90, and 120 days., • Supportive team culture where your ideas are valued., • Freedom to experiment and innovate., • Company attire provided., • Cell phone allowance. The pay range for this position is $57200.00 - $70720.00/yr. Workplace Type This is a hybrid position in Omaha,NE. Application Deadline This position is anticipated to close on Sep 30, 2025. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Description Structural Component Systems, Inc. of Fremont, NE is actively seeking a full-time Senior Estimator to estimate loose material/wholesale material orders on various projects, but primarily complex, commercial/multi-family projects. This exempt-level position works in our Omaha, Nebraska or Grimes, Iowa office with typical hours Monday - Friday, 45 average hours/week. Candidates with knowledge of the construction industry and past loose material estimating or similar experience is required. We also offer our employees great benefits and perks including health, dental, & life insurance, a 401(k) option, an Employee Stock Ownership Plan (ESOP), paid vacation, paid sick leave, paid holidays, and a casual dress code. If you're passionate about your work and looking to build your career, keep reading! ABOUT STRUCTURAL COMPONENT SYSTEMS, INC. (SCS) Structural Component Systems, Inc. (SCS) is a 100% employee-owned company that has been a part of the building industry in the Midwest since 1987. SCS designs and manufactures roof and floor trusses, wall panels, and engineered wood products to provide quality shelter for our nation's homes, businesses, and gathering places. We value and invest in all 550+ employees. For your hard work and dedication, we offer competitive compensation, great benefits, and amazing, diverse company culture comprised of a rewarding and fun work environment where everyone is considered family. A DAY IN THE LIFE OF A BUILDING MATERIALS COORDINATOR This role is critical to navigating successful projects in Structural Component Systems, Inc.'s large project format. This person will be responsible for full-project coordinating on loose material orders on any project over $100,000.00 in sales. Accuracy and speed in creating complete estimates is critical to ensure customer satisfaction and project profitability. Job Title: Building Materials Coordinator Reports To: Building Materials Coordinating Manager Office in Omaha, NE or Grimes, IA. Remote possible for highly experienced candidates in the wood component estimating/project coordinating field. Job Overview: This role is critical to navigating successful projects in Structural Component System, Inc.'s large project format. This person will be responsible for entering and managing loose material orders on any size of commercial project (Retail, Lodging, Office, Industrial, Medical and/or Multifamily). Optimization of loose material estimates, checking in on material status/needs on projects and trouble-shooting with framers/customers will be mostly everyday tasks. Success in this role creates satisfied customers who have what they need when they need it. It also limit's unnecessary deliveries to the job site and large material returns. Responsibilities & Duties: (This may include some or all of the following activities.) • Review plans to identify both specified and non-specified material requirements., • Identify possible substitutions and/or value engineering opportunities., • Coordinate material issues with the PM, purchasing and sales staff as needed., • Accounting (i.e. reconciling of materials and costs, budgets), • Convert loose material estimates into loose material orders., • Communication and coordination within and between departments, • Maintain detailed records and reports of related job information for each project., • Strive for efficient, accurate and economical resolutions of customer service issues., • Review project documents for cost impact (ASI's, PR's, Addenda, Etc.)., • High School Diploma or equivalent. AS/BS degree preferred. Similar experience will be considered., • 2+ years of wood construction estimating/coordinating experience REQUIRED., • Read and interpret construction documents (i.e. Structural and Architectural plans, project SPECS, estimates, etc.), • Broad knowledge of framing materials and practices is preferred with a willingness to learn new products., • Capability to multi-task, prioritize tasks and work under tight deadlines, • Efficiency in Microsoft Office Suite Programs (i.e. Outlook, Word and Excel)., • Excellent organizational skills and detail oriented., • Able to work independently, as a team player, supporting company goals and objectives in a professional manner., • Estimating/design software experience (e.g. Mitek, Timberline, PlanSwift, or Epicor PE)., • Experience in an ERP (Enterprise Resource Planning) System (e.g. BisTrack or Agility), • Able to work effectively and productively with others at all organizational levels, as well as with the public., • Sit/stand at a desk for prolonged periods of time, • Speak and hear, both in person and by telephone, • Use hands repetitively to type, handle, feel and operate standard office equipment, • Open office setting with occasional distractions, • Fun company culture, • Reasonable expectation of 45-50 hours per week (typical work hours 7:00 am to 5:00 pm, Monday Friday)., • Evening and Weekend phone calls and their resulting required computer work are a possibility, • Flexible schedule adjustments as long as work is being completed, • Note: This is not a comprehensive list of all activities, duties or responsibilities. They may change and/or tasks may be added, or removed, at the discretion of the Commercial Project Manager. Job Posted by ApplicantPro

Job Description POSITION SUMMARY Provide for the company the installation and removal of commercial and domestic washer and dryers as well as maintains a customer base by providing excellent customer service. To respond to service calls as promptly as possible; and strive for no later than next day service. Perform necessary service in a quality manner promptly and efficiently. Visually inspect machines and correct any deficiencies. CORE RESPONSIBILITIES Perform all duties as assigned by manager/supervisor. Review all service tickets for routes assigned. Ensure all necessary service van inventory is stocked and accounted for. Maintain petty cash to cover all refunds and unanticipated developments. Complete work order and service ticket for each machine worked on and turned into receipt box each day. Turn in all used parts and parts replenishment list to the parts department for replacement after each shift. All service keys and lock books are to be deposited in designated area when not in use and will not be left in vehicles or taken home (unless in a remote area). Maintain Service Van in a clean and orderly condition at all times. Punctuality - Daily attendance is mandatory, which includes being on time and present unless otherwise approved in advance. Stay until designated leave time. Appearance – be clean and well-groomed. Required to wear Jetz Service uniforms which include: pants/shorts, belt, shirt, socks and appropriate footwear. All other duties as assigned. BASIC QUALIFICATIONS To perform this job successfully, an individual must have basic mechanical, problem solving, and oral and written communication skills. A technician must have the discipline to work with little supervision and ability to handle several projects simultaneously. Computer experience including the use of e-mail, internet, ability to navigate a parts lookup software package and general ability to read diagrams. PHYSICAL DEMANDS The individual must be able to lift machines, with a dolly, weight of 40-70 pounds and be able to stand/sit for most of an eight-hour shift. Position requires frequent lifting, walking, bending, twisting, reaching, squatting, and driving. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company DescriptionJetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior citizen communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts.Jetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior citizen communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts.

Job Description CapStone Technologies provides automation services and business engineering to the print-to-mail industry with state-of-the-art robotic technology, advanced innovation, and proven process engineering to create efficiencies and save labor. Our one-of-a-kind software solution connects the physical and digital workflows on the production floor to provide virtual visibility of performance while reducing errors. For more information, visit the media center at . Job Summary: The Field Service Technician will assemble, install, troubleshoot, and commission automation systems. Duties/Responsibilities: • Installation, testing and commissioning of vision, camera and scanning systems for high-speed automation systems at vendor and/or client sites., • Installation and base level commissioning of new automation systems., • Support on-site system installation, start-up, debug, and commissioning at vendor and/or client sites., • Creates training and system documentation, as needed., • Provide remote support to clients and team members to troubleshoot system process problems., • Complete formal training programs to increase knowledge of specific vision, camera, and scanning systems., • Provide daily reports to supervisor that summarize work completed that day and outline remaining tasks to be completed for current project assignment., • Accurately tracking and reporting all time spent and expenses incurred for work performed., • Comfortable with Mechanical and Electrical assembly and troubleshooting., • Ability to read and follow AutoCAD drawings for system layouts, assembly, and troubleshooting, • Work independently at specifics tasks and as a member of a team on larger tasks., • Excellent communication, organizational and customer service skills., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Thorough understanding of or the ability to quickly learn about the project or product being developed., • Ability to work in a “live production environment”.Education and Experience:, • Two-year technical degree, or other equivalent educational experience is preferred., • At least three years of related experience is preferred but not required., • Training is provided by company., • Previous experience with mechanical and electrical systems is a plus., • Experience automated vision systems is preferredPhysical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to stand or walk for prolonged periods., • Must be able to travel up to 80% of the time., • Must be able to work nights and/or weekends as required., • Must be able to lift up to 40 pounds at times. Powered by JazzHR LSNCx9E2aZ

Job Description EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Field Service Technician for the Omaha, Nebraska region. EAM-Mosca is privately held and retains a unique, focused, entrepreneurial culture. EAM-Mosca also enjoys a blue-chip client base of highly successful North and South American manufacturing companies and has a portfolio of products applicable to a variety of end-use markets. The key to the ongoing success of the business is a system-based product portfolio featuring standard as well as custom engineered packaging machinery solutions and a superior consumable packaging product, complimented by quality technical service and readily available aftersales parts support. EAM Mosca is seeking experienced self-driven, Field Service Technicians with electromechanical background to support our advanced strapping systems. The Field Service Technician provides on-site and remote support for a suite of strapping solutions both stand alone, and automated machines integrated into our customers conveyance systems. The Field service techs responsibilities include: · Install, Commission, equipment in a manner that ensures reliability and high customer satisfaction. · Perform preventative maintenance, Predictive Maintenance, Emergency repair on all EAM equipment. · Troubleshoot mechanical and electrical systems utilizing systematic thinking while employing test equipment and hand tools to discover faults and develop plans to report, plan and execute the planned solution. · Ability to work closely with Mosca Engineering to provide the highest level of customer service. · Generate service reports that explain the work provided, parts provided and clear understanding of the issue, the solution, and any follow up needed. All done in a timely and professional manner. · Communicate daily with the area service managers and develop schedules and travel itineraries that meet the needs of our customers and provide ample time to preform the work requested. · Work with a sense of urgency but remain calm under pressure to ensure the highest level of customer service. Skills Required: · Advance understanding of machines and their systems to include but not limited to pneumatic, hydraulic, bearings, levers, channels, pulleys, cams, and camshafts · Basic experience with Control systems utilizing Allen Bradley, Siemens and B&R PLC’s · Electromechanical experience with conveyance systems, understanding sensors, electric motors and how they interact. · Able to use a multimeter, perform point to point, read electrical schematics and trace · Able to use and read Calipers micrometers. · Able to take initiative and work independently on a regular basis · Able to communicate clearly and professionally through both written and verbal medias: Web based service reporting, Video conferencing and face to face interactions. · Able to travel extensively within the U.S. Monday thru Friday. (80%) Team, Training and Support: · In-house training with continuous on the job field training with senior field staff · Company car · Corporate expense account / credit card · Company laptop and cell phone · All required Personal Safety Equipment · Company logoed clothing · All supporting parts inventory needed for equipment maintenance · Company supplied tools Experience and education: · Minimum 3 years of field or plant equipment maintenance experience. · Spanish is preferred · Corrugated Industry experience a plus · Mechanical understanding of strapping machines, Mosca preferred · High school diploma · A valid driver's license · Solid Mechanical / Electrical background · PLC experience preferred · Associates Degree a plus Excellent Pay and Benefits package: · Medical, Dental and Vision benefits · 401(k) retirement savings program · Paid vacation and holidays · Life Insurance · Employee assistance programs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR CICiXL1uzu

Customer Service / Remote] - Anywhere in U.

Call Center / Remote] - Anywhere in U. Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 11:30p-7:30a CST - As a Customer Service Advocate at iRhythm Technologies, you will: Answer inbound calls in our Contact Center; Verify and investigate patient insurance, estimate bene

Customer Service / Fully Remote] - Anywhere in U. Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Job Description The Role: Customer Success Manager Do you like helping customers achieve their goals and overcome challenges? Are you a people person who enjoys problem solving? If so, you may be a great fit for our Customer Success Manager position. This position will work with our accounts to help get them set up, provide outstanding customer service, overcome issues or challenges, and deliver premium services. You will help to ensure all customers are successful with our products and you will have a fantastic group of clients assigned to you. You will bring exceptional project management, communication, and training expertise to help all our clients. WHAT YOU’LL DO · Implementing a customer journey plan that enhances the customer experience for all managed customers. · Manage ongoing customer needs effectively to drive high customer retention and volume. · Become an expert in product offerings. · Get to know each of your assigned clients, their history, and goals, to best serve them and help them use our software to its full potential. · Create authentic and genuine relationships with key decision makers for each account you manage, providing them with a high level of value and service. · Analyze their product usage and identify opportunities for growth. · Serve as a trusted advisor who offers strategic product and set-up recommendations. · Work closely with the Customer Support team to provide consistent communication and outstanding service. · Help deliver all premium service offerings including training, builds, design, reporting, etc. WHO YOU ARE · You have at least 3 years of customer facing experience in a Support, Customer Success, Sales, Account Management or Project Management role · You have training, coaching or leadership experience · You have strong verbal and written communication skills with the ability to communicate to a diverse audience · You are self-motivated · You have great active listening skills · You are dedicated to exceeding customer expectations · You are positive, approachable and friendly and you love helping people · You can think outside the box to provide customer with the best possible set-up and service · You are a great team player and getting along well with internal colleagues is important to you · You have strong organizational and project planning skills OUR COMPANY VALUES · We wake up every day to serve our customers · We foster belonging · We embrace change to drive growth · We commit to working together OUR AWESOME BENEFITS · 100% Remote Work! No more “when will we have to go back into the office” worries. FrontStream supports remote employees all over North America · Complete health, vision, and dental insurance · FSA & HSA · No rigid vacation policy, instead FrontStream provides employees with “Responsible Time Off” – we trust you to take the time you need when you need it · Paid holidays · 401(k) with employer match DIVERSITY STATEMENT At FrontStream, diversity is fundamental to how we grow and manage our business. We are committed to building a diverse workforce that cultivates and supports individuals of all backgrounds, and we strongly encourage people of different races, ethnicities, sexual orientations, gender identities, veterans, and persons with disabilities to apply. FrontStream is an equal opportunity employer, and we will welcome everyone to our team! Company DescriptionFrontStream supports over 10,000 charities and corporate customers across the globe. FrontStream is revolutionizing fundraising through its all-in-one platform, Panorama. We are the trusted provider of online fundraising and auctions, event management, donor management, and workplace giving to our international customer base. We have been serving the nonprofit sector for more than a decade, and we love what we do! FrontStream is owned by the global investment firm Marlin Equity Partners.FrontStream supports over 10,000 charities and corporate customers across the globe. FrontStream is revolutionizing fundraising through its all-in-one platform, Panorama. We are the trusted provider of online fundraising and auctions, event management, donor management, and workplace giving to our international customer base. We have been serving the nonprofit sector for more than a decade, and we love what we do! FrontStream is owned by the global investment firm Marlin Equity Partners.

Job Description Overview Pay: $18- $23 per hour Schedule: Tues-Sat 11am-8pm Aksarben Heating, Air Conditioning, Plumbing, part of the ARS family of brands, provides expert HVAC and plumbing services. We serve customers in the state of Nebraska with reliable, professional service. With more than 40 years of experience, we combine local commitment with ARS’s national resources. What We Offer: * Weekly pay via direct deposit * Paid training and onboarding * Clean office environment with strong team culture * Career growth within a national service network Responsibilities Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role. Qualifications What You Need: * Prior dispatch, scheduling, or call center experience * Proficiency in Microsoft Office and multi-line phone systems * Familiarity with local geography to support route planning * Must report daily to the office (not a remote position) * Flexibility to work assigned shifts * Must pass background check and drug screening Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

Customer Service / Remote] - Residents of IA / Independent Contractor / Full or Part Time / Available at least 20 hours per week / Set your own schedule within hours of operation (Mon-Fri 8am to 7pm ET) / $12 per hour - As a Customer Service Rep you'll: Be the first point of contact for patients nee

Call Center / Customer Service / Remote] - Anywhere in U. Competitive pay / Medical, dental & vision / 401k match / PTO / Home office reimbursements - As a Customer Support Specialist at Railbookers Group, you will: Serve as the primary point of contact for customer inquiries regarding existing Rail

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Job Description Vice President of Operations The Vice President is responsible for operational efficiency across the company to ensure that budget targets are met and that operations are being executed in an efficient and profitable manner. The VP must be tech and systems savvy, and highly skilled in financial acumen, data analysis, and driving metrics. The VP will be expected to improve operating margin through collaboration with team members and executive leadership, while ensuring tools and support are in place to meet objectives in the near and long-term. They must possess the ability to handle multiple priorities, and address present concerns while keeping an eye on future opportunities. What You'll Be Doing • Provide operational oversight, including financial planning, personnel, company asset management/utilization, and collaboration with executive leadership to ensure overall profitability of the company, • Lead the assessment, plan development, and execution of a full-scale operations and customer support strategy; formulate and implement a strategic plan, • Provide professional management and leadership to the company, including mentoring and developing key senior management members and instilling best practices from an operational and sales perspective, • Assess current SOPs, manage by exception, and identify key opportunities for improvement; work closely with the executive leadership team to address potential strategic, tactical, and operating issues, • Manage and report on key operational processes, financial budget, and performance indicators, • Collaborate with executive leadership to develop an annual business plan for inclusion in the company's overall business plan, and provide long-term business growth and expansion forecasting, • In partnership with the Sales team, grow the business's top-line revenue by implementing, maintaining, and growing customer relationships Requirements • Minimum of 10 years of proven leadership experience, • Prior experience in a director-level role or above, • Experience managing and developing both onsite and remote teams, • A strategic thinker who can utilize their analytical and technological skills to quickly understand concepts/needs and effectively develop, execute, and manage programs, metrics, and solutions, • Proven track record of leading an organization through significant, profitable growth for a sustained period of time, • Strong operational and financial acumen, and measurable success in developing, implementing, and executing on plans, • Bachelor's degree required

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Paid time off ROLE DESCRIPTION: As Insurance and Financial Services Position - State Farm Team Member for Allen Wilson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships in insurance and financial services., • Consult customers with comprehensive financial planning and insurance options., • Assist customers with retirement planning, investment management, and insurance needs., • Stay current with market trends and product offerings.QUALIFICATIONS:, • 3+ years of experience in insurance and financial services., • Communication and interpersonal skills., • Licenses in insurance and FINRA Series 7 and 63 preferred. This is a remote position.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Paid time off ROLE DESCRIPTION: As Insurance and Financial Services Position - State Farm Team Member for Anthony Anderson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships in insurance and financial services., • Consult customers with comprehensive financial planning and insurance options., • Assist customers with retirement planning, investment management, and insurance needs., • Stay current with market trends and product offerings.QUALIFICATIONS:, • 3+ years of experience in insurance and financial services., • Communication and interpersonal skills., • Licenses in insurance and FINRA Series 7 and 63 preferred. This is a remote position.

Job Description Division Summary: DPI is an independent insurance agency based in Omaha, Nebraska, serving clients across the nation. We offer innovative solutions, unmatched expertise and a dedicated team of professionals who are focused on providing exceptional quality in every faced of the insurance industry, both Property & Casualty and Group Benefits. Job Summary: The Personal Lines Account Manager will provide quality service (sales when applicable) to all personal lines Dodge Partners clients. The Account Manager will perform the essential duties of this position, which include assisting the producer(s) in managing a book of business, including new and renewal marketing and placement. The Account Manager will provide direction to the PL-Assistant assigned to the team, to service or market, each account collaboratively, efficiently and timely. The Account Manager will maintain the highest degree of rapport between producer(s), client, carriers and agency personnel. Essential Functions: • Demonstrates company core values, • Process change requests accurately and promptly., • Follow-up on all requests submitted to carriers for completion and accuracy., • Keep producers informed of important account activities., • Monitor work and inform management when help is needed., • Quote new personal lines business for producers using agency resources, technology and carriers, • Remarket existing business based on service team requests or to meet client expectations., • Maintain good working relationship and process with service team to obtain quality quotes/remarkets., • Write all types of personal lines business and stay up to date with carriers and industry., • Process all work timely and according to expectations; maintaining good follow-up with carriers & underwriters., • Provide comprehensive attention to detail and thorough documentation to support E&O standards., • Maintain proper documentation/task management in Worksmart customer/prospect file., • Negotiate with carrier underwriters and company personnel in a timely and professional manner., • Reasonable and reliable attendance and timeliness when reporting to work and completing work., • Interacts well with others, • High School diploma or equivalent required; Bachelor’s degree preferred., • A minimum of two (2) year of experience in insurance; extensive knowledge of personal lines coverage and carriers required., • Nebraska Property & Casualty Insurance License preferred. If hired, most obtain and maintain a license., • Strong proficiency in Microsoft Office products., • Experience using Agency Management System Software., • Highly organized with strong time management skills., • Deadline-driven., • Excellent written and verbal communication skills., • Ability to work in a group or independently., • Excellent prioritization skills, sense of urgency, and ability to work efficiently under time constraints., • Office attendance: Hybrid/Remote schedule available once training in successfully completed.

Call Center / Remote] - Anywhere in U.Competitive pay - As a Customer Service Associate at DMR Technologies, you will: Answer and route incoming phone calls with professionalism and care; Provide general information or direct inquiries to the correct internal teams; Maintain accurate call logs and r

Customer Service / Remote] - Anywhere in U.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred. This is a remote position.

Customer Support / Remote] - Anywhere in U.Up to $21 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Batesville, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide product and service information to customers; Troub

Job Description Join Morningside Insurance Group, a dynamic player in the world of insurance sales, where traditional values meet modern convenience. We are thrilled to offer a fully remote opportunity, allowing you to work from anywhere while staying connected to our Sioux City roots. As an Insurance Sales Representative, you will be at the forefront of building relationships, providing personalized advice to clients, and expanding their insurance portfolios. Embrace the freedom of working remotely while being part of a supportive and enthusiastic team that values effort and dedication. At Morningside Insurance Group, we foster an inviting culture where your contributions matter, offering continual opportunities for growth and development. If you are passionate about delivering exceptional service and looking for a positive work environment, we welcome you to become a pivotal part of our team. Apply now and start your rewarding journey with us! Compensation: Base salary plus performance-based commission with target compensation of $120,000. Actual earnings will vary based on individual performance. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Work from Home Flexible Schedule Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Responsibilities • Client Consultation: Develop an understanding of client needs to provide bespoke insurance solutions., • Sales Growth: Drive sales growth by cross-selling and upselling insurance products., • Client Retention: Cultivate and maintain strong relationships with clients to ensure ongoing satisfaction and retention., • Product Knowledge: Maintain comprehensive knowledge of Morningside Insurance Groups offerings to provide accurate and relevant advice to clients., • Compliance: Adhere to all necessary regulations and standards within the insurance industry., • Licensing: Possession of an active Iowa Property & Casualty License is preferred., • Experience: Previous experience in insurance sales is advantageous but not mandatory., • Communication Skills: Strong verbal and written communication skills are essential., • Customer Service: Must have a customer-centric approach with a focus on meeting client needs., • Remote Work Capability: Proven ability to remain productive and engaged in a fully remote setting., • Adaptability: Willingness to learn and adapt to new strategies and market conditions., • Technical Skills: Familiarity with digital communication tools and CRM systems is beneficial., • Team Collaboration: Ability to work collaboratively within a virtual team environment.

Call Center / Customer Service / Remote] - Anywhere in U.Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update recor

Customer Service / Remote] - Anywhere in U.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred. This is a remote position.

Job DescriptionJob Summary: We are seeking a motivated and customer-focused Life Insurance Agent to join our team. In this role, you will be responsible for helping individuals and families secure financial protection through appropriate life insurance policies. Your goal will be to understand clients’ financial needs and provide solutions that offer peace of mind and long-term security. Requirements • 0-1 years of experience in the insurance industry, • Licensed life insurance agent, • Strong sales and customer service skills, • Computer knowledge, • Self-driven and motivated individual, • Excellent communication and interpersonal skills If you meet the above requirements and are looking to kick-start your career in the insurance industry, we encourage you to apply for this exciting opportunity. Benefits • Benefits as UNCAPPED potential and flexibility., • 100% Remote/100% Commission/1099, • Qualifying candidates can receive rewards such as all inclusive vacation trips., • Monthly bonuses Provided Insurance Options for Qualifying Candidates are: • Dental, • Vision, • Health

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Customer Service / Call Center / Remote] - Anywhere in U.

Customer Support / Remote] - Anywhere in U.Up to $25 per hour - As a Customer Service Rep at Archive Resale, you will: Provide exceptional customer service to clients through phone, email, and chat; Troubleshoot and guide customers through any questions or concerns; Utilize company software to track

Call Center / Customer Service / Fully Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist you'll: Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools; Help guide c

Job Description Looking for experienced customer service individuals to assist a busy claims team with phones and data entry. You would be responsible for reviewing returned claims and looking up or calling for a new address. Once the address is confirmed, update the provider database, cancel and reissue in the vendor database and cancel and reissue the check in the claims payment system. MUST LIVE IN THE OMAHA, NE METRO AREA! Qualified candidates must have previous longevity in recent positions, and have a background in both data entry and customer service. This position is remote, candidates must have a dedicated quiet workspace and high speed internet. Equipment will be provided. Monday to Friday with desirable daytime hours, No nights or weekends! Candidates must be able to work a 10 hour day on Mondays, and will work a 6 hour day on either Wed/Thur to even out the hours. Other days will be 8 hour days. Due to the varying workload each day, hours may end up between 35-40 hours per week. $20/hour Qualifications: • Previous experience in data entry and customer service, • Excellent typing skills - Must type at least 45 WPM, • Strong organizational skills, • Deadline and detail-orientedCompany DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep at Moultrie, you will: Respond to customer inquiries via phone, email, live chat and text in a timely and professional manner; Troubleshoot and resolve customer issues and concerns; Provide accurate and helpful in

Customer Service / Remote] - Anywhere in U.

Administrative Assistant / Remote] - Anywhere in U.Up to $20 per hour / Benefits - As a Professional Data Entry Keyer you'll: Read customer and shipping orders submitted in person, via the print catalog and online; Key data into specific Microsoft Excel fields (much of the work for the online orders

Job DescriptionCompany Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description The Telecom Project Manager is responsible for acting as the single point of contact and management for multiple client orders. Client responsibilities include on-going client interaction, timeline and critical task management, coordination across multiple groups and resources and resolving order related issues. There will be significant interfacing with sales agents and other staff members. The ideal candidate will possess excellent critical thinking skills, communicate well with all levels of personnel and be highly organized. Profile for Success: • Telecommunication background a must, • Accountable for their client's overall customer satisfaction., • Responsible for timely project completion, issue identification/resolution, and customer delivery, • Ensures clients clearly understand status of project throughout all phases; including outstanding, pending and completed tasks, • Meet the highest standards and minimize the customers attrition rate, • Remote support for all customers inquiries and tickets, • Performs daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects, • Collects and records documentation including customer set-up documents and implementation related information, • Creates and executes project work plans and revises when appropriate to meet changing needs and requirements, • Summarizes progress of project and prepares interim and project completion reports, • Facilitates efficient and effective internal team and external customer meetingsQualifications, • Telecom background of at least 2 years, • Full-time position, • Must be able to easily learn and use new software programs, • Excellent customer service skills, • Ability to manage multiple priorities and resources in a dynamic environment across various sites, and organize complex information, • Must possess initiative with strong analytical and problem solving skills, • Strong analytical and decision making skills, • Strong verbal and written communications skills, • Strong interpersonal, organization and planning skills, • Ability to effectively communicate with internal and external customers, • Must possess excellent MS Office skills, • Must display great attention to detail, • Comfortable making presentations and facilitating meetings Additional Information PLEASE INCLUDE YOUR SALARY EXPECTATIONS WHAT THIS COMPANY OFFERS YOU: • Medical Benefits with optional supplemental services through AFLAC, • Paid Time-Off Plan, • Paid Holidays, • 401K with employer match

If you’d prefer to service fewer hours on Mondays and Tuesdays, or not to service any hours on Mondays and Tuesdays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace. You’ll also be able to take advantage of NexRep Perks, a pr

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

If you’d prefer to service fewer hours on Mondays and Tuesdays, or not to service any hours on Mondays and Tuesdays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace. You’ll also be able to take advantage of NexRep Perks, a pr

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Job Description Vice President of Operations – K-12 Food Service Are you a proven operations leader who excels at motivating teams, driving efficiency, and delivering results? My client is seeking a Vice President of Operations to join their executive leadership team. This is a unique opportunity to shape the future of a growing K-12 food service organization while ensuring excellence in service, profitability, and customer satisfaction. As Vice President of Operations, you will oversee the strategic and operational performance of multi-unit food service programs. This includes driving efficiency across staffing, menu planning, supply chain, inventory, marketing initiatives, and compliance. You’ll also play a key role as a member of the Board of Directors, contributing to long-term strategy and growth. Key Responsibilities * Strategic Leadership – Develop and execute operational strategies aligned with organizational goals and long-term growth. * Operational Oversight – Ensure consistency and excellence across multiple sites, focusing on staffing, process improvement, and compliance. * Financial Management – Manage P&L across multiple locations, using data-driven insights to identify risks and opportunities. * Team Development – Lead, mentor, and develop multi-level teams, building strong leadership pipelines and driving engagement. * Innovation & Growth – Champion new technologies, process improvements, and expansion opportunities. * Board Engagement – Actively participate in board discussions, providing operational insights to support company-wide decision-making. Qualifications * Bachelor’s degree in business administration, hospitality, or related field required. * 10+ years of progressive, senior-level operations leadership in multi-unit food service (K-12 experience strongly preferred). * Demonstrated success in managing decentralized operations with consistent performance across sites. * Strong knowledge of food safety, sanitation, labor laws, and regulatory compliance. * Expertise in supply chain management, procurement, vendor relations, and logistics. * Proven track record in P&L management and financial oversight. * Outstanding communication, problem-solving, and critical thinking skills. * Proficiency in Microsoft Office and CRM/database platforms; knowledge of industry-specific systems preferred. Position Details * This is a hybrid position with office attendance required a few days per week at our regional headquarters in the Midwest. * Preference for candidates within commuting distance; remote applicants within the five-state footprint will also be considered. * Relocation assistance may be available. * Travel required up to 25%, including overnight travel as needed. They offer competitive compensation and benefits, along with a dynamic, fun, and inspiring work culture. Their benefits include medical, dental, and vision insurance, a retirement savings 401(k) plan, paid holidays, and generous paid time off (PTO). Don't Miss Out!! Apply today by sending your resume to Tami Manker by emailing at We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law

Job DescriptionCompany Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description • Be the interface to both the Client Business Units and their customers to provide the best-in-class design and deployment for remote customer network connectivity enabling the consumption of all Client services., • Work hand in hand within the team and with other Network Engineering teams, Network Operations, and development teams to collaborate on automation ideas to help enhance network deployments both increasing productivity and delivering to market sooner which will result in greater revenue., • Be a key participant in leading technologies, innovation and building access to our enhanced network architecture., • The ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills with the ability to interact with leadership, peers, and customers.Qualifications Required • 9+ years of related IT experience., • Possess in-depth WAN Engineering skills in order to develop best practices, refine operational procedures and constantly think pro-actively incorporating automation to reduce manual tasks and increase productivity., • Possess significant experience in supporting large scale, enterprise class networks., • Hands on experience in software development specifically in Python, GIT, Ansible and YAML, • Hands on experience in Layer 3 protocols (BGP, OSPF, EIGRP) route distribution, router filtering., • Hands on experience with various network solutions (SDWAN, MPLS, IPsec, S2S, DMVPN), • Hands on experience in Layer 2 protocols (HSRP, VRRP), • The desire and ability to work in a fast paced, collaborative environment is essential., • Knowledge in the Linux/Unix environment., • Substantial background in large scale network implementations and support., • Knowledge of network hardware and packet forwarding architectures, • Load balancers and Firewall knowledge Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: • Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;, • Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;, • Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;, • Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;, • Health: Global internal wellbeing programme, access to wellbeing apps;, • Participation in both internal meetings and external meetings via video calls, as necessary., • Ability to go into corporate or client offices to work onsite, as necessary., • Prolonged periods of remaining stationary at a desk and working on a computer, as necessary., • Ability to bend, kneel, crouch, and reach overhead, as necessary., • Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary., • Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary., • For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. USA Benefits (Full time roles only, does not apply to contractor positions) • Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options, • Flexible Spending Accounts (Medical, Transit, and Dependent Care), • Employer Paid Life Insurance and AD&D Coverages, • Health Savings account paired with our low-cost High Deductible Medical Plan

Job Description As a Commercial Lines Insurance Nonprofit Human Services Underwriting Specialist, you will be responsible for growing and managing a book of commercial lines business, including responsibility for advising other underwriters and support staff on processes and procedures and consulting at the highest level of technical underwriting authority. You will be analyzing and assessing exposures and acceptable risks for our Nonprofit Human Service Organizations and Education Institutions to determine coverages and premium that are both adequate and competitive. As a Nonprofit Human Services Underwriting Specialist you will build successful relationships with agents to drive increased, positive business flow. You will work under limited supervision and exercises significant independent judgment in performing work. Accounts vary in size, but may include accounts up to $1,000,000 in written premium. Accountabilities: • Delivers profitable outcomes and growing a portfolio of complex niche business through effective risk selection by:, • Analyzing, selecting and profitably pricing business with prescriptive terms and conditions of coverage., • Examining inspection reports, location, risk, financial and other available tools and reports to identify new or unresolved concerns., • Communicating with Risk Control for inspections, follow ups and service needs for insureds., • Driving corrective action or remediation strategies on renewal accounts., • Underwrite renewals referred by the underwriting assistant as well as renewals over 35K working to achieve required rate changes goals as outlined by management. Discuss and issue nonrenewals as needed., • Escalating referrals, in a timely manner, on accounts that need additional review or approval by higher level underwriters., • Adhering to service expectations and regulatory compliance by the timely release of renewals, non-renewals and conditional notices., • Accountable for achieving key performance indicators of the portfolio including:, • Developing and furthering successful relationships with distribution partners within the portfolio by:, • Having regularly scheduled portfolio review calls., • Meeting service standards for quality and timeliness., • Limited travel to distribution partner offices., • Coordinating with distribution team to build pipeline, resolve issues, concerns or conflict and oversee change management., • Communicating regularly with portfolio team members on health of assigned agencies and market conditions that could impact the portfolio., • Develop and grow agency relationships through daily interactions and in person visits throughout the year; collaborate with the distribution team on cultivating agency relationships and new business opportunities., • Cultivate a High Performing Culture, • Superior customer service and business acumen., • Mentoring support staff throughout their career development., • Conduct peer audits., • Assist in the training of new hires and internal promotions by providing continuous mentoring and feedback to foster successful employee development., • Reviewing, mentoring, and approving referrals for lower authority level associates., • Perform other related work as assigned. Qualifications: • Bachelors Degree or equivalent work experience., • 5+ years underwriting all commercial lines (Commercial Property, General Liability, Professional Liability, Worker's Compensation, Crime, Commercial Auto, Umbrella, etc)., • Prefer Nonprofit Human Services and Education underwriting experience., • Excellent communication skills both in writing and verbal, • Ability to analyze and make decisions in a timely manner, • Working to obtain or has already CPCU or other industry equivalent Compensation: • $88,200 - $147,000 commensurate with experience, plus bonus eligibility, • $97,200 - $162,000 commensurate with experience in CA, CT, MA, NJ, NY, and PA, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: • Competitive base salary plus incentive plans for eligible team members, • 401(K) retirement plan that includes a company match of up to 6% of your eligible salary, • Free basic life and AD&D, long-term disability and short-term disability insurance, • Medical, dental and vision plans to meet your unique healthcare needs, • Wellness incentives, • Generous time off program that includes personal, holiday and volunteer paid time off, • Flexible work schedules and hybrid/remote options for eligible positions, • Educational assistance #TMG

Job Description Job Title:- Desktop support Location:- 15808 West Dodge Road, Suite 300, Omaha, NE 68118 Job Description :- · 4–5 years of technical experience in deskside and network support · Strong knowledge of networking protocols and diagnostic tools · Experience with Windows, macOS, iOS, and enterprise environments · Excellent communication and customer service skills · Trader and AV support experience in highly beneficial · Serve as the escalation point for Level 1 and Level 2 support teams, resolving complex technical issues. · Provide expert-level support for desktops, laptops, mobile devices, and AV systems. · Collaborate with remote network engineering teams to troubleshoot and resolve network-related issues including connectivity, performance, and configuration. · Serve as senior local hands and eyes for the remote network engineering team by maintaining familiarity with the office network topology, network closets, and demarcation points; assist in troubleshooting and implementing fixes on network devices such as switches, routers, firewalls, wireless access points, and other local network devices under remote guidance. · Utilize network monitoring tools to analyze traffic, identify bottlenecks, and ensure optimal performance. · Research, resolve, and respond to advanced technical queries via phone, ticketing system, or in person. · Create, edit, and interpret network diagrams and technical documentation; contribute to knowledge base articles by drafting clear instructions and documentation for newly encountered technical issues to support team-wide troubleshooting efforts. · Install and configure hardware/software, ensuring compatibility with network infrastructure. · Provide support for network and local printers, including installation, configuration, and troubleshooting. · Participate in IT projects, including network upgrades, AV deployments, and system refreshes. · Document solutions and contribute to the knowledge base for recurring issues. · Support AV systems including Polycom, Crestron, AMX, and conferencing platforms. · Perform preventative maintenance and coordinate with OEMs for AV and network equipment. · Act as the local conduit for delivery of information or initiatives aimed at enhancing Customer Experience between bp staff and IT management. Best Regards, Andy S Talent Acquisition Group SRI Tech Solutions Inc. Company DescriptionSRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

Job Description Client Services – Technical Support Agent Job Summary: The Technical Support Agent position serves as a liaison between our company and our clients by handling technical support-related customer service calls. This position is responsible for dealing with technical issues/Customer Service requests with our clients, working quickly to identify the issue, and providing viable resolutions that meet the needs of our clients with an emphasis on world-class service. What You will Find at Talus • Technical Support Role for nationwide clientele, • Work Model (Fully Remote, Hybrid), • Shift & Language differential, • 2nd shift / Overnight / Weekends shifts available, • Company Equipment provided, • Competitive pay with Monthly bonus plans (based on performance), • Outstanding health, wellness, and insurance benefits, • Genuine opportunities for growth and career advancement, • Paid time off and holidays, • Projects to expand skills and overall abilities, • A culture committed to Inclusion and Diversity Successful Candidates-We are Seeking. • You have a minimum of 2+ years of professional work experience interacting with clients., • You are passionate about working for a company that ensures a high standard of service., • Previous Support roles in customer service/technical support roles within a call center, • Inbound/outbound call center experience, • Previous Experience in online chat support, • Bi-Lingual (Spanish) highly desirable, • Non-Medical Role/Payment Industry Experience, • Previous Technical Support/Merchant experience a plus, • Outstanding verbal and written communication skills, • Ability to prioritize and multitask in a fast-paced environment., • Strong & professional communication skills in all channels of support., • You enjoy delighting customers by providing exceptional world-class service., • You possess strong listening skills and can exceed expectations., • Able to multiple task time sensitive interactions to ensure satisfaction., • Enjoy working in a collaborative team-oriented environment., • Previous working knowledge of software platforms and soft phone systems., • Open to improvement and change to ensure we provide exceptional service. Responsibilities • The Technical Support Agent is frontline support for clients requesting technical assistance., • They are responsible for handling questions and troubleshooting all call/ticket types., • Professionally handle volume during incoming requests via various support channels from clients, • Verify client’s information, access their account, triage, and assist clients with time sensitive requests to ensure one call resolution., • Utilize software systems to analyze and trouble shoot the customer’s situation to ensure client satisfaction., • Handle client requests or service calls on a timely basis with an emphasis on overall quality., • Assume responsibility for customer satisfaction as part of a collaborative, dedicated Customer centric processes which pro-actively resolves all customer issues., • Ensure all open cases/tickets are updated, assigned, and closed before the end of shift., • Understand and adhere to company and departmental policies and procedures., • Adherence to key performance metrics and quality assurance standards, • Maintain a working knowledge of company related product information., • Maintain regular and punctual attendance and consistent schedule adherence., • Ensure complete accurate proper documentation on all interactions to ensure compliance., • Impeccable phone etiquette when interacting with both internal and external clients., • Must have proven track record of successful team participation as well as ability to work independently and be self-starter/self-sufficient at times., • Ability to thoroughly research and provide detailed professional during all interactions. Company Description: Talus is a technology-driven payment processing company that puts client success above all else. While Talus stays ahead of the technology curve by providing products and services that help merchants run their business more profitably, it's the support and education our clients receive from Talus that separates Talus from the average payment processor. Recently injected with a substantial amount of investment capital, Talus is looking to go head-to-head with some of the top payment processors in the United States in areas of technology, brand recognition, and marketing. We're looking for the top 1% to help us get there. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is frequently required to sit for extended periods of time and tolerate unpredictable work hours. The employee is frequently required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to focus. In addition, the job requires employees to have the ability to hear and communication to customers and co-workers throughout the day for extended periods. Mental Requirements: The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; work and deadlines may impose pressure on a routine and frequent basis, substantive contacts with people in stressful situations, delicacy and unpredictability of contacts routinely may create significant/constant stress. Talus is an EO Employer – Veterans/Disabled and other protected categories Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. This description reflects managements’ assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned.