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Job DescriptionAt WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is seeking a results-driven Enterprise Account Executive who excels at complex qualification, leads strong discovery calls, can solution sell, thrives in competitive environments, and can manage relationships on big ticket contracts throughout long sales cycles. Why Join Now:We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.WHAT YOU'LL DO: • Act as a strategic partner to the world’s largest field service businesses, architecting high-impact solution roadmaps that align with WorkWave’s powerful end-to-end platform, including core functionalities like CRM, ERP, integrated payments, and our new AI-powered analytics suite, Wavelytics., • Lead visionary conversations with executive stakeholders, guiding them toward a future state that supports sustainable growth, operational excellence, and digital transformation., • Consult with purpose and precision: manage complex, multi-stakeholder sales cycles with professionalism and energy, keeping enterprise prospects engaged and focused on measurable business outcomes., • Demonstrate thought leadership and technical fluency, with the ability to articulate value across our solutions suite and professional services offerings., • Champion strategic prospecting efforts to identify, engage, and convert top enterprise targets into long-term WorkWave customers., • Work with Sales Engineers to deliver compelling product demos and tailored solution recommendations that position WorkWave as the clear vertical market leader for field service management., • Own your outcomes: build, manage, and close a robust pipeline of multi-million-dollar SaaS opportunities, consistently meeting or exceeding company goals., • Be a visible force within WorkWave, collaborating with cross-functional leaders and maintaining high visibility with executive stakeholders across the company., • Leverage cutting-edge technology and sales tools to efficiently manage your pipeline, craft tailored proposals, and drive deal progression.WHAT YOU'LL BRING:, • Customer-Centric Mindset: A deep appreciation for the hardworking service professionals we serve—those who keep our world safe, clean, and beautiful—and a drive to help them grow their businesses through innovative technology., • Strategic Influence: Ability to lead high-stakes conversations with C-level decision-makers, earning trust and guiding organizations toward transformative outcomes., • Disciplined Execution: Highly organized, detail-oriented, and committed to consistent follow-through across long sales cycles and multi-stakeholder deals., • Strong Business Acumen: A clear understanding of business models, financial drivers, and how to align software solutions to a company’s strategic objectives., • Relationship-Builder: Skilled at developing long-term partnerships based on credibility, trust, and shared success—internally and externally., • Accountability & Ownership: Takes full responsibility for driving deals forward, managing resources, and delivering measurable impact., • Composed Under Pressure: Maintains a calm, confident demeanor in high-stakes situations; resilient in the face of challenges and focused on outcomes.

Job Description Job Title: Remote Guest Services Coordinator Hourly Pay: $17 - $23/hour Summary: We’re looking for a service-minded Remote Guest Services Coordinator to ensure guests enjoy a smooth and memorable experience from arrival to departure. You’ll handle reservations, assist with special requests, coordinate guest activities, and act as a liaison between departments to meet every need. If you thrive in hospitality and love delivering exceptional service, we want to hear from you. Job Responsibilities: • Welcome guests and assist with check-ins, check-outs, and service requests, • Coordinate guest activities and make reservations for dining, tours, and local attractions Provide information on hotel amenities and area highlights * Address guest inquiries and resolve concerns quickly and professionally • Collaborate with departments like housekeeping and concierge to fulfill requests, • Maintain accurate guest records and preferences to deliver personalized service Organize special experiences such as VIP treatments and celebrations * Manage guest amenities and ensure all requests are handled efficiently • Keep shared digital spaces and communication organized and up-to-date Qualifications: • High school diploma or equivalent required; degree in Hospitality or related field preferred 13 years of experience in customer service or hospitality * Excellent communication, multitasking, and organizational skills * Calm under pressure with a proactive, guest-first approach * Proficiency in hotel management systems and reservation software * Positive, professional demeanor and a collaborative spirit • Familiarity with local attractions is a plus Perks & Benefits: * Competitive pay: $17 - $23/hour * Health, dental, and vision insurance * Paid time off and sick leave * Employee discounts on services and stays * Career development and advancement opportunities * Supportive, inclusive team culture

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Flexible schedule, • Competitive Pay--With commission target income of $120,000, • Professional Development Responsibilities • Identify and develop new opportunities, • Foster and maintain strong relationships with clients, • Seek out and participate in networking events and opportunities, • Monitor and report on key metrics to ensure sales goals are met, • Participate in continuing education and stay up-to-date with the latest industry trends, • Review and verify client audits and maintain A/R and billingQualifications, • Bachelors degree in relevant field, • Valid state insurance licensing, • Proven track record of B2B sales success, • Strong sales and negotiation skills, • Excellent verbal and written communication skills, • Highly organized with excellent time management skills, • Comprehensive knowledge of insurance industry products and offerings, • Strong computer and technology skills This is a remote position.

Job Description Now Hiring! Vice President of Commercial Excellence Location: Midwest USA Industry: Manufacturing – Food Processing (aftermarket parts and equipment) Company Type: Private Equity Portfolio Company About the Company We are a fast-growing manufacturer of aftermarket parts and equipment serving the food processing industry. Backed by a leading middle-market private equity firm, we are investing in commercial excellence to accelerate growth and expand market share across North America. Role Overview We are seeking a Vice President of Commercial Excellence who embodies the principles of high-impact sales leadership, someone who can coach, lead, and build a performance-driven sales culture. This individual will manage a team of two sales representatives and will be responsible for hiring at least two additional team members within the next year. While the primary focus of this role is team leadership and development, the VP of Commercial Excellence will also engage in select direct sales activities, primarily to support strategic account development, model best practices, and accelerate team learning. Approximately 25% of the role will involve direct selling, with an emphasis on coaching through action rather than individual quota fulfillment. The role may be remote, with the expectation of being on-site at headquarters approximately 30% of the time to maintain alignment with executive leadership and cross-functional teams. This is a hands-on leadership role focused on driving profitable revenue growth, improving sales effectiveness, and building a scalable sales organization. Key Responsibilities • Lead and manage the current sales team, setting clear performance expectations and coaching for results. Recruit, onboard, and develop at least two new sales representatives within the first year., • Establish consistent sales methodologies and playbooks to ensure repeatable success. Implement sales processes and performance metrics aligned with company growth goals., • Drive pipeline development and ensure disciplined execution of sales activities., • Evaluate, implement, and optimize sales enablement technologies including CRM, sales analytics, and pipeline management tools to drive team efficiency and performance visibility., • Personally engage in direct sales activities, including strategic account development, lead generation, and closing high-value deals., • Report directly to the CEO and work closely with PE sponsors on growth initiatives. Collaborate with marketing and product teams to align go-to-market strategies. Qualifications • Education: Bachelor’s degree in Business, Marketing, Engineering, or related field required; MBA or advanced degree preferred., • Experience:, • 5+ years of sales experience in B2B manufacturing, preferably in aftermarket parts or industrial equipment., • 2+ years in a sales leadership or management role., • Experience in food processing, protein, or related industries is a strong plus., • Skills & Competencies:, • Experience managing through a business transformation or rapid growth phase., • Track record of successfully implementing sales processes in organizations with limited structure., • Ability to balance tactical execution with strategic planning in a resource-constrained environment, • Proven ability to hire, coach, and develop high-performing sales teams., • Strong understanding of sales process design, pipeline management, and CRM tools (e.g., Salesforce, HubSpot)., • Excellent communication, negotiation, and interpersonal skills., • Data-driven mindset with ability to use metrics to drive performance., • Comfortable working in a fast-paced, PE-backed environment with high accountability., • Be part of a transformational growth story backed by private equity., • Lead a team and shape the future of the sales function., • Competitive compensation package including base, bonus, and equity potential., • Opportunity to make a measurable impact in a high-visibility role. #hc202377

Job DescriptionDescription: Election Systems & Software (ES&S) is located in Omaha, Nebraska. ES&S is the leading provider of voting machines and systems in North America. OUR VISION: Our vision at ES&S is simple and unwavering — we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience. INTERNSHIP PROGRAM DESCRIPTION This is a full-time, 12-week internship from May 18 to August 7, 2026. Summer interns typically work from 8:00 am-5:00 pm, Monday through Friday — approximately 40 hours per week. While contributing to department initiatives, interns will also engage in educational experiences that help prepare them for workplace life. EDUCATIONAL BACKGROUND: Junior or senior undergraduate students majoring in Computer Science fields will be considered for this internship. COMPENSATION: $22 per hour. LOCATION: On-site at our office in Omaha, Nebraska. This is not a remote opportunity. PROFESSIONAL EXPECTATION: ES&S views the Internship Program as a professional learning opportunity. Interns will be held to the same professional standards as all full-time employees. Interns are involved in division, team, and project meetings, take on tasks that impact department goals, and learn new skills. SUMMARY/OBJECTIVE: Oversee ES&S systems infrastructure, including implementation and design of hardware and software. Specifically, this includes responsibility for designing, analyzing, implementing, and administering server infrastructure in accordance with ES&S company goals and objectives. You will define system requirements and generate performance and reliability specifications and requirements, perform troubleshooting and remediation, ensure successful project implementation, and perform post project end user support. SKILLS REQUIRED: • Strong interest in learning and self-development., • Be a self-starter., • Effective communication skills., • Strong analytical and problem-solving skills., • Maintain server infrastructure (physical and virtual) for the purpose of ensuring effective and efficient delivery of IT services in compliance with established guidelines and objectives, • Implement network security measures to protect data, software, and hardware., • Install and test hardware and software updates and enhancements; troubleshoot hardware and software problems in various operating environments; and plan and execute routine maintenance of systems and applications., • Oversee various areas of the vSphere/VMware and server environment., • Oversee Active Directory, Windows Servers, Microsoft Exchange, Office 365, • Oversee storage environment, • Oversee patching software and hardware, • Automate daily/weekly jobs (using provided tools, scripting, etc.) for process improvements., • Participate and assist in major technology projects., • Perform other duties as assigned by supervisor Election Systems & Software, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Election Systems & Software, LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. Requirements:

Job DescriptionDescription: FT Specimen Collector/Phlebotomist - Pain Management Schedule: Monday - Thursday 7:30AM - 4:00PM; 30 min lunch Friday 7:30AM - 1:00PM JOB OVERVIEW The Specimen Collection Specialist is responsible for collection of patient specimens in physician’s office, including; urine, oral fluid specimens, Covid-19 specimens, and blood specimens. Collection Specialists also complete requisition forms for specimen testing, ensuring integrity of the specimen, obtain accompanying patient information, shipping specimens to the laboratory, and entering patient information into EMR, or LIS system as needed. Position may also include, requesting missing patient information from the clinic staff, scheduling specimen collection appointments, and other general office tasks as deemed necessary by Field Operations Supervisor of Core Business. ESSENTIAL FUNCTIONS • Collect all urine samples, enter data in Laboratory Information System, • Collect anterior nasal swabs for Covid-19 testing, if requested at account, • Obtain blood specimen collection from patients following Ethos venipuncture protocols, if applicable at the location(s) assigned, • Follows established patient protocol, • Maintains specimen integrity by following Ethos standard operating procedures and reference materials provided by Core Business Field Supervisor, • Tracks collected specimens by initialing, dating, and completing paper requisition forms, • Labels specimen for identification purposes and prepares sample for shipment to lab, • Maintains safe, secure, and clean work environment by following standard procedures, and compliance guidelines, • Updates job knowledge by participating in educational opportunities & training opportunities provided by Ethos, • Adheres to Ethos professional standards, policies and procedures, and meets federal, state, and local requirements, • Maintains positive interaction with patients and clinic staff, representing Ethos core values, • Work independently and be supervised remotely, • Complete assigned computer learnings, remain current with competency sign offs in Media Lab, • Other duties as assigned Requirements: PROFESSIONAL REQUIREMENTS • Regular and prompt attendance, • Must be able and willing to wear personal protective equipment (PPE) when required, • Excellent attention to detail, time management skills and meeting deadlines, • Ability to handle highly confidential information and remain compliant with HIPAA, • Ability to reflect positive attitude and disciplined work ethic, • Ability to work independently and supervised remotely, • Exceed quality and accuracy of work, • Strong interpersonal & patient care skills, • Strong technical ability to perform tasks with sound judgment, • Proficient with Microsoft Office applications, • Willing and able to complete all varieties of specimen collection, • Perform job duties as assigned by Ethos and directly related to Ethos specimen collections, • 2 years of medical office or laboratory collection experience required, • Logistics, Patient facing customer service, Data entry and other experience preferred, • Phlebotomy Certificate Preferred, but not required. Sufficient Phlebotomy experience to sit for CPT certification, if ever required by client, • High School Diploma or GED required, • Ability to communicate effectively, orally, and in writing, • Must be able to work under limited and remote supervision where the work assignments are subject to established procedures, techniques, and well-defined policies, • Skill with completing assignments accurately and with attention to detail, • Ability to pass a criminal background check and drug test, • Proof of Covid-19 Vaccination or approved exemption, • Work in varying degrees of temperature (heated or air conditioned), • Position requires sitting, walking, reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing, • None

Job Description Job Title:- Desktop support Location:- 15808 West Dodge Road, Suite 300, Omaha, NE 68118 Job Description :- · 4–5 years of technical experience in deskside and network support · Strong knowledge of networking protocols and diagnostic tools · Experience with Windows, macOS, iOS, and enterprise environments · Excellent communication and customer service skills · Trader and AV support experience in highly beneficial · Serve as the escalation point for Level 1 and Level 2 support teams, resolving complex technical issues. · Provide expert-level support for desktops, laptops, mobile devices, and AV systems. · Collaborate with remote network engineering teams to troubleshoot and resolve network-related issues including connectivity, performance, and configuration. · Serve as senior local hands and eyes for the remote network engineering team by maintaining familiarity with the office network topology, network closets, and demarcation points; assist in troubleshooting and implementing fixes on network devices such as switches, routers, firewalls, wireless access points, and other local network devices under remote guidance. · Utilize network monitoring tools to analyze traffic, identify bottlenecks, and ensure optimal performance. · Research, resolve, and respond to advanced technical queries via phone, ticketing system, or in person. · Create, edit, and interpret network diagrams and technical documentation; contribute to knowledge base articles by drafting clear instructions and documentation for newly encountered technical issues to support team-wide troubleshooting efforts. · Install and configure hardware/software, ensuring compatibility with network infrastructure. · Provide support for network and local printers, including installation, configuration, and troubleshooting. · Participate in IT projects, including network upgrades, AV deployments, and system refreshes. · Document solutions and contribute to the knowledge base for recurring issues. · Support AV systems including Polycom, Crestron, AMX, and conferencing platforms. · Perform preventative maintenance and coordinate with OEMs for AV and network equipment. · Act as the local conduit for delivery of information or initiatives aimed at enhancing Customer Experience between bp staff and IT management. Best Regards, Andy S Talent Acquisition Group SRI Tech Solutions Inc.

Job Description The Graphic Design team at Felsburg Holt & Ullevig (FHU) is seeking a versatile and creative Graphic Designer to join our collaborative team. This role supports offices across Colorado, Nebraska, Iowa, South Dakota, and Utah, offering opportunities to create a wide range of visual materials that help engineers, planners, and scientists communicate complex ideas through clear, engaging, and high-impact design. The Graphic Designer will work closely with technical staff, company marketers, communications specialists and Senior Graphic Designers to generate, produce, and compile a wide range of deliverables, including: • Project figures, client reports, project proposals, and infographics, • Creating and formatting maps, cross sections, and technical diagrams to clearly communicate engineering concepts and incorporate data visualization elements (e.g., thematic maps, project phasing) to a range of audiences, • Designing branded materials, presentations, large format displays, and handouts for public meetings, open houses and stakeholder workshops, and conferences, • Collaborating with marketing teams on proposal and pursuit graphics, including covers, organization charts, schedules, and infographics, often on quick deadlines, • Supporting communication campaigns, award entries, and video editing This position is preferred to be based in our Omaha, NE office. We will consider applicants based in Denver, Colorado. This is a full-time role, and in-office presence is required. Requirements Qualifications and Experience • 3–7+ years of relevant Graphic Design experience, • Experience in a MAC-based environment, • Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign required, (After Effects & Premiere Pro preferred), • Proficiency in Microsoft Suite, especially PowerPoint, • Strong verbal and written communication, document layout, and time management skills, • Ability to manage multiple deadlines and collaborate across teams, • Experience in the architecture, engineering, or planning (A/E/P) industry, with familiarity in engineering terminology and the flexibility to produce a range of materials—from precise technical exhibits to creative, visually appealing designs., • Knowledge of large-format printing and production, including plotters and public meeting boards, • Experience working with GIS and CAD platforms integrating CAD/GIS outputs into design deliverables, • Basic understanding of Section 508 guidance in design, • Strong file organization and version control skills, • Manage multiple shared design libraries and project files, • Familiarity with HTML, CSS, WordPress, and Squarespace, • Bachelor’s degree in Graphic Design preferred The pay for this position ranges from $29–$41 per hour. The actual offer will carefully consider a range of factors, including your skills, qualifications, and experience. Application Deadline: 11/12/2025 Benefits At FHU we seek to provide a benefits package that helps our team maintain a healthy work-life balance - a concept that is a guiding principle for us. Employees enjoy benefits including: • Medical/RX, HSA, Dental, Vision, Life, and Disability; all of which FHU contributes a significant portion towards or, for some plans, covers 100% of the premiums, • Generous Vacation and Sick leave programs, • 401(k) with employer match and discretionary Profit Sharing, • Adoption Assistance program, • Flexible schedules and options for remote work are available but may not be conducive to every employee and position., • Professional and career development opportunities including tuition reimbursement for continuing education., • Support of employee participation in professional and technical societies & various civic organizations., • Reimbursement of professional certification and registration fees.

Job Description Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role: As a General Manager, Operations you will lead the success of a market, comprising multiple service territories. You'll manage a high-performing team focused on delivering exceptional service to Clients, Care Pros, and Partners. In this role, you'll serve as a key driver of operational effectiveness, team performance, and Partner satisfaction—all while bringing a strong analytical mindset to strategy and execution. You will be accountable for the quality and growth outcomes for your markets. In this role, you'll stay closely connected to your market(s): This role operates on Eastern Time business hours (8 a.m.–5 p.m. ET, Monday–Friday), with occasional evening, weekend, or holiday availability based on business needs. While the markets that you oversee may evolve, you may live anywhere within the Eastern Time or Central Time Zone — local residency is not required. Limited travel to your markets may be needed occasionally, such as for key community events or team gatherings. About the Team: At Honor, we are redefining what homecare can be — blending world-class operations, innovative technology, and compassionate service to transform the industry. Our Operations Team is the engine of our home care platform, built on two essential, highly collaborative functions. Client Managers own the client experience and drive business growth by focusing deeply on satisfaction, quality, and long-term relationships. Working in tandem, Care Pro Relationship Managers ensure the success of our vital field staff by supporting the Care Pro experience — driving exceptional staffing outcomes through the best quality matches, fostering engagement, and strengthening retention. Together, we deliver a seamless, high-quality, and scalable care experience for both our clients and the Care Professionals who make it all possible. As a General Manager, Operations at Honor, you will: • Market Leadership: Drive overall performance and quality outcomes across Clients, Care Pros, and Partners, ensuring your markets meet growth and quality objectives., • Team Management: Lead, mentor, and develop a team of Client Managers and Care Pro Relationship Managers, fostering high performance and professional growth., • Partner Success: Guide Partners from onboarding through ongoing success, aligning strategic goals, identifying improvement opportunities, and supporting long-term growth., • Operational Strategy: Build and improve operational systems and processes to enhance service delivery, client outcomes, Care Pro safety, and market scalability., • Analytical Insight: Leverage data to identify trends, diagnose performance gaps, and develop strategies for continuous improvement., • P&L Accountability: While you won't directly own the full P&L, you will be accountable for financial performance - hitting topline growth numbers for your markets and are expected to influence core drivers like revenue growth, margin, and operational efficiency, and Care Pro safety., • Take ownership of escalated client service issues: driving resolution strategies that turn negative experiences into long-term retention opportunities for clients by directly managing clients most likely to churn (estimated at ~5% of your book)., • Cross-Functional Collaboration: Work closely with HQ teams, providing input into strategic decisions and advocating for your market's needs and opportunities. We're looking for you to bring: • 8+ years of experience in operations, client management, or general management, ideally in a growth-stage or service-driven organization., • At least 2 years of team leadership experience managing high performance teams, with a demonstrated ability to hire, manage, coach, and inspire performance across cross-functional teams, in a remote environment., • Financial and business acumen, including owning P&L and market performance including revenue growth and budgets., • Strong analytical capabilities, with proven experience using data to inform decisions, drive improvements, and solve operational challenges., • Exceptional communication skills, with the ability to influence across all levels of the organization and build trust with external Partners., • Adaptability and decisiveness in fast-paced, dynamic environments, self-starter., • Graduate degree (MBA, MPP, MPH, or equivalent) preferred., • Experience supporting or working with small business owners or distributed workforces. You may have a background in operations in a healthcare environment or broader experience consulting, operations, technology or business development. Leadership Principles in Action as General Manager, Operations: Honor's Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following are particularly relevant to this role: Relentlessly Focus on Clients The GM is ultimately accountable for client retention, satisfaction, and market growth. That means every strategic decision—whether staffing, operations, or partner management—must start with the client and work backwards. By keeping clients at the center, the GM ensures Honor delivers consistent, reliable, and compassionate care, which in turn drives business outcomes. * Prioritizing policies and staffing decisions that enhance client experience. * Using client satisfaction and churn metrics as leading indicators of success. * Ensuring the client journey—from onboarding to ongoing care—is seamless and trustworthy. Always Push General Managers set the tone for performance in their markets. "Always Push" means refusing to accept mediocrity, setting ambitious goals, and demanding excellence in execution. In a GM's role, this principle translates to challenging the team to hit aggressive targets in growth, retention, and efficiency while also innovating on new approaches to care delivery. * Driving continuous improvement across staffing, operations, and partner collaboration. * Setting high standards for team performance and accountability. * Challenging teams to solve tough problems creatively rather than settling for short-term fixes. GSD (Get Stuff Done) Markets move fast, and a GM must deliver results consistently. "GSD" ensures the GM is execution-focused: moving initiatives forward, hitting KPIs, and turning strategy into reality. It's not just about big-picture thinking, but also about operational follow-through that creates visible impact month after month. * Meeting or exceeding key metrics like client retention, fulfillment quality, and revenue growth. * Driving accountability across market leaders (Client Managers, CPRMs, Recruiters) to deliver outcomes. * Modeling urgency and tangible progress, ensuring the market is always advancing toward goals. Are Mission First The GM balances many competing demands—clients, Care Pros, partners, internal teams, and financial performance. "Mission First" ensures the GM makes trade-offs that stay aligned with Honor's purpose: to change the way we care for older adults. Mission alignment prevents short-term decisions from undermining long-term trust and growth. * Making strategic choices rooted in Honor's broader mission, not just market-level wins. * Aligning the team around why their work matters, not just what they need to do. * Ensuring Care Pros and clients feel the mission in every interaction. Identify Problems General Managers can't fix what they can't see. "Identify Problems" ensures GMs stay close enough to operations to spot issues early, diagnose root causes, and drive systemic solutions. This principle helps GMs avoid firefighting mode by addressing the real source of problems, not just their symptoms. * Monitoring KPIs and feedback loops to surface risks before they escalate. * Partnering cross-functionally to solve root causes (e.g., staffing shortages, Care Pro churn). * Creating a culture where teams feel safe raising issues and confident that solutions will follow. Key Performance Indicators Metric Definition Link to Company Goal Composite Defect Score and incident rates Client Defect score and incident rates contributing to Defect score as defined in Company WBR metrics Fulfillment Quality Client Risk Score Likelihood of churn used in market reviews SOC Churn rate Growth rates Overall book of business growth Revenue growth Discretionary Spend Cost of discretionary OT, bonus, lyft spend Contribution Margin Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range$127,800—$142,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.