Marketing & Business Development Specialist - Design-Build Residential Remodeling
1 day ago
South Bend
Job Description Peacock & Company Marketing & Business Development Specialist - Design-Build Residential Remodeling Location: South Bend, IN (On-Site) Crafting Homes with Meaning Since 1984 Peacock & Company is a design-build remodeling firm serving the Michiana region for more than 40 years. Our work spans kitchen and bath renovations, additions, whole-home remodels, and historic restorations, all grounded in craftsmanship, thoughtful design, and genuine care for the homeowners we serve. We believe in: • Collaboration -- between field, design, leadership, and client, • Ownership -- taking responsibility for outcomes, not blame, • Learning -- every project teaches us something, • Finishing well -- the experience matters, but the result matters most We are not a high-pressure sales organization. We build trust, deliver excellence, and let the quality of our work speak for itself. If you are personable, proactive, relationship-focused, and love connecting people with great experiences, you'll thrive here. The Marketing & Business Development Specialist is responsible for increasing awareness, referrals, and new client opportunities for Peacock & Company. This role focuses on relationship-building, community engagement, nurturing past client relationships, developing strategic referral networks, and sharing our story through social and brand content. This is a forward-facing, people-driven position, ideal for someone who enjoys meeting new people, fostering long-term relationships, and representing a brand with confidence and authenticity. This role reports directly to the President. Key Responsibilities • Build and maintain relationships with architects, designers, realtors, and key referral partners, • Meet with potential partners (coffee, site visits, industry groups, lunch-and-learns, etc.), • Attend and represent the company at home shows, community events, open houses, and industry gatherings, • Maintain ongoing communication with past clients to encourage repeat work and referrals, • Coordinate review generation, thank-you touches, project milestones, and follow-up campaigns, • Create and manage homeowner satisfaction touchpoints throughout the remodel lifecycle, • Capture and share project progress stories in a friendly, client-centered style, • Assist with creating short-form video clips, photography, and project highlights, • Manage or support social media posting calendar (showing the real work and real people behind the builds), • Support website project gallery updates and brand storytelling, • Help ensure new inquiries receive timely responses and a quality first impression, • Provide general support to the design/sales team for client onboarding and communication handoffs, • Outgoing, friendly, approachable communicator, • Strong relationship-building and follow-through skills, • Professional presence, emotional intelligence, and confidence representing the brand, • Strong writing and messaging skills; comfortable communicating with homeowners, • Organized, detail-oriented, and able to self-manage priorities, • Previous experience in marketing, business development, customer experience, or client relations preferred, • Experience in architecture, interior design, real estate, or residential construction is helpful but not required, • Full-time, W-2 Employee., • $50,000 to $60,000 annual salary, depending on experience, • Quarterly company-wide bonus opportunities, • SIMPLE IRA retirement program with company match, • Company-subsidized health, dental, and vision insurance, • Paid time off & paid holidays, • Company-branded gear and professional appearance support, • A stable, respected remodeling company with a 40-year reputation, • Positive, collaborative culture -- no ego, no blame, accountability without drama, • Leadership that trusts, supports, and empowers its team