Customer Service / Inside Sales - Bilingual English/Spanish
hace 25 días
Valencia
Job DescriptionSalary: $21-$25 About ALLBRiGHT: ALLBRiGHT Painting has been transforming properties and elevating lives for over 39 years. Founded by Josh Abramson when he was only 21-years-old by advertising for work hanging wood signs on telephone poles with a deep passion for teamwork, and customer service, weve grown into a company that values transparency, urgency, and continuous improvement. Our work goes beyond paintingto change lives by caring more, working smarter, and delivering excellence with integrity. Our Core Values: • Team First:A We Not Me attitudebecause were stronger together., • Always Transparent:Honesty and integrity in everything we do., • Growth & Accountability:We ask, Is this the best I/we can do? and strive to improve daily., • Speed to Execution:Fast, focused, and diligentbecause first wins., • Caring More:Unreasonable in our hospitality to clients, employees, our community, and our trade. Position Overview Main Responsibilities: Client Advocate: • Schedule estimates and help sell appointments., • Answer calls, distribute messages, and follow up., • Data entry, filing, mail processing, and supply management., • Follow up with potential customers., • Assist in problem-solving and customer service solutions., • Research and prepare information for leadership., • Assist with marketing materials, printing, and design. Ideal Candidate Profile Youll thrive in this role if you: • Can identify qualified vs. unqualified leads., • Learn industry terms quickly., • Understand local geography to schedule efficiently., • Manage time effectively., • Leverage technology to work smarter., • Educate, support, and protect customers and team members., • Are a team player with a collaborative mindset. Qualifications & Requirements Skills & Experience: • Background in customer service or construction/trades industry preferred., • Basic proficiency in Outlook, Excel, and Google Maps., • CRM experience (HubSpot preferred)., • Residential sales experience a plus., • Strong organization and time management skills., • Self-motivated, positive attitude., • Sense of urgency and deadline-driven., • Strong emotional intelligence., • Curious, coachable, and eager to learn., • High school diploma required; some college preferred., • Bilingual (English/Spanish) preferred., • Authorized to work in the U.S., • Must pass a background check and drug test. Why Join ALLBRiGHT? • A company built on integrity and teamwork., • A supportive, family-oriented culture., • Competitive benefits: Medical, Dental, Vision, 401(k), PTO., • 401(k) Plan, • Dental, Health, and Vision Insurance, • Shift:8-hour shift, • Location:In-person in Valencia, CA 91355 (must commute or relocate before starting), • Experience:1 year in customer service (preferred)