Mission Specialist
26 days ago
Chicago
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule, • Free food & snacks, • Opportunity for advancement, • Paid time off ABOUT SPEEDPRO CHICAGO LOOP Great. Big. Graphics. Thats not just our tagline its our obsession. SpeedPro Chicago Loop creates premium large-format digital graphics for some of the most recognizable brands, agencies, and businesses in Chicago and nationwide. From wall murals to window graphics to event graphics taller than your first apartment, we help clients Make Their Vision Visible. We are an over caffinated, fast-paced, entrepreneurial, quality-driven, client-obsessed, veteran-owned, print shop that produces miracles no sanely owned print company would ever accept. If you like variety, creative problem solving, and working with people who hustle hard and laugh even harder youll fit right in. ABOUT THE ROLE Were looking for someone who thrives at making things happen. Someone who keeps projects moving, supports client communication, helps the two long-time friends and owners stay focused, and makes sure the trains run on time. You are the glue. The force multiplier. The yep, I already handled that person. This role touches client service, estimating, project coordination, communication, and sales supportwith huge room to grow into full-time and expanded responsibilities. If you love a mix of structure and chaos, enjoy working with clients, can juggle multiple tasks without melting down, and actually get a thrill from completing things read on. WHAT YOULL DO (THE MISSION) Client Communications & Intake • Field incoming calls and emails without sounding like we hired a Chatbot, • Move customers through the right next step with confidence, • Gather project specs and help clients feel supported, heard, and guidedProject Coordination, • Assist with project workflow from inquiry estimate production delivery, • Keep timelines, task lists, and updates accurate, • Coordinate with owners, production staff, and clients to keep jobs on trackEstimating & Sales Support, • Create estimates/quotes using our tools and templates, • Follow up on open quotes, warm leads, and proposals like cuddly heat-seeking missile, • Track project status and client information in our CRMAccount Management, • Support ongoing client relationships by making them feel valued and prioritized, • Provide updates, clarify details, and maintain high-touch communication, • Help ensure SpeedPro delivers exactly what we promisedOwner Support (aka making life easier for Eric & Rebecca), • Help organize daily priorities, • Take tasks off their plate, • Keep the studio calm, coordinated, and client-readyWHAT YOU BRING TO THE TABLE, • A warm, smart, polished communicator, • The multitasking skills of a speed popping octopus, • Ability to keep yourself and others organized, • Basic comfort with computers, email, CRM systems, and learning new software, • A proactive mindset (Im on it vs. Let me know what to do next), • A professional, friendly, service-oriented personality, • Experience in client service, project coordination, office management, or sales support (a plus but not mandatory)HOURS, PAY & LOGISTICS, • Part-time to start: approx. 25 hours/week,, • Mon-Fri with occasional weekends, schedule is mildly flexible, • Hourly + bonus opportunities + CTA Pass, • Potential to grow into full-time as business continues expanding, • South Loop location with easy transportation access, • No recruiters. No drama. No mediocrity. Ever. WHY WORK WITH US? SpeedPro Chicago Loop is not a corporate environment its a close-knit team backed by decades of sales, leadership, and marketing experience. Youll work directly with two proven leaders, learn the large-format print world from the inside, and gain hands-on experience with real impact. We're veteran-owned, culture-driven, and proud of the reputation we've built. We work hard, we deliver big, and we have fun doing it. We are an Equal Opportunity Employer. Military Veterans are encourged to apply.