Salesforce jobs in Boston, Massachusetts - Page 2Create job alerts

Commerce Practice Managing Director | Digital Consultancy | $300k TC | Remote (Northeast Area) Role: Commerce Practice Managing Director Location: Boston, MA (Remote in the northeast area, strong preference for near Boston) Salary: $250,000 - $300,000 + Benefits Overview • We’re looking for a visionary leader to establish, scale, and drive our Commerce practice within a rapidly growing digital experience consultancy. This role is pivotal in shaping strategy, delivering measurable client success, and positioning our team as a recognized leader in digital commerce transformation. • The ideal candidate brings deep expertise in ecommerce platforms, omnichannel experiences, and digital customer engagement—combined with exceptional leadership, financial acumen, and business development skills. What You’ll Do Strategic Leadership • Define and execute a long-term vision for the Commerce practice aligned with company growth objectives. • Champion thought leadership in ecommerce, digital retail, and omnichannel experiences., • Expand market share and strengthen our position in digital commerce solutions. Financial Ownership • Manage full P&L responsibility, including revenue, profitability, and forecasting., • Optimize resourcing, utilization, and operational controls for predictable outcomes. Business Development • Partner with sales and account teams to identify and win new opportunities., • Build lasting client relationships, driving growth and upsell initiatives., • Shape offerings through market and competitor insights; develop strategic technology partnerships. Team Building & Capability Development • Recruit, mentor, and lead a high-performing team of strategists, architects, and delivery experts. • Invest in emerging technologies and best practices to keep the team ahead of the curve., • Foster a culture of innovation and continuous learning. Client Success & Quality • Deliver transformative commerce solutions that achieve measurable business impact., • Serve as a trusted advisor, influencing client digital commerce strategies., • Drive client satisfaction, retention, and delivery excellence. Cross-Practice Collaboration • Work with other practice leaders to deliver integrated solutions., • Champion initiatives that create added value for clients and accelerate growth. What You Bring • 10+ years in digital commerce with proven success leading a commerce-focused practice in an agency, consultancy, or tech services firm. • Expertise in platforms like Shopify Plus, BigCommerce, Adobe Commerce, Salesforce Commerce Cloud, and related ecosystems., • Strong background in digital strategy, omnichannel experience, and customer engagement., • Demonstrated success in P&L management, business development, and scaling accounts., • Exceptional leadership and team-building skills., • Executive presence with outstanding communication and relationship-building abilities., • Willingness to travel 30–40% for client and team engagement., • Bachelor’s degree required; MBA or advanced degree preferred. Any initial questions please reach out to Sean O’Brien @ Huxley in the Boston office. | LinkedIn DM

The Tableau Dashboard Developer Contractor will work closely with our Business Intelligence team. This role involves developing and maintaining dashboards using Tableau, leveraging accessible data to create comprehensive engagement and adoption dashboards. These dashboards will provide the management teams with valuable insights into application usage, device interactions, object utilization, and the adoption of new features. The metrics generated can be overlaid with baseline numbers and segmented into quartiles, enabling management to track results and ensure minimum standards are met. PRINCIPAL RESPONSIBILITIES: Dashboard Development: • Design, develop, and maintain interactive dashboards in Tableau., • Utilize data from Snowflake and other sources to create visualizations that provide insights into user engagement and adoption., • Integrate data with Tableau to create comprehensive reports., • Analyze data to identify trends, patterns, and insights that can drive business decisions., • Work closely with management and stakeholders to understand their requirements and translate them into effective dashboards., • Communicate findings and insights clearly to non-technical stakeholders., • Ensure data accuracy and integrity in the dashboards., • Perform regular checks and updates to maintain the relevance and accuracy of the data. JOB REQUIREMENTS: Education and Experience: • Bachelor's degree in Computer Science, Information Systems, Business, or a related field., • Minimum of 4-6 years of experience in developing dashboards using Tableau., • Proficiency in Tableau for dashboard development and data visualization., • Strong understanding of Salesforce data structures and integration techniques., • Ability to analyze complex data sets and provide actionable insights., • Excellent communication and collaboration skills., • Ability to work independently and manage multiple tasks simultaneously., • Adaptable and able to thrive in a fast-paced, dynamic environment.

Position: Tableau Dashboard Developer Location: 3 days/week in Boston, MA (Tues – Thurs) Duration: 3+ month contract with the potential for extension The Tableau Dashboard Developer Contractor will work closely with our Business Intelligence team. This role involves developing and maintaining dashboards using Tableau, leveraging accessible data to create comprehensive engagement and adoption dashboards. These dashboards will provide the management teams with valuable insights into application usage, device interactions, object utilization, and the adoption of new features. The metrics generated can be overlaid with baseline numbers and segmented into quartiles, enabling management to track results and ensure minimum standards are met. PRINCIPAL RESPONSIBILITIES: Dashboard Development: • Design, develop, and maintain interactive dashboards in Tableau., • Utilize data from Snowflake and other sources to create visualizations that provide insights into user engagement and adoption., • Working with UX resources, ensure dashboards are user-friendly, visually appealing, and provide actionable insights. Data Integration and Analysis: • Integrate data with Tableau to create comprehensive reports., • Analyze data to identify trends, patterns, and insights that can drive business decisions., • Overlay metrics with baseline numbers and segment data into quartiles for detailed analysis. Collaboration and Communication: • Work closely with management and stakeholders to understand their requirements and translate them into effective dashboards., • Communicate findings and insights clearly to non-technical stakeholders., • Provide training and support to users on how to interact with the dashboards. Quality Assurance: • Ensure data accuracy and integrity in the dashboards., • Perform regular checks and updates to maintain the relevance and accuracy of the data. JOB REQUIREMENTS: Education and Experience: • Bachelor's degree in Computer Science, Information Systems, Business, or a related field., • Minimum of 4-6 years of experience in developing dashboards using Tableau., • Experience working with Salesforce data is highly desirable., • Technical Skills:, • Proficiency in Tableau for dashboard development and data visualization., • Strong understanding of Salesforce data structures and integration techniques., • Knowledge of SQL for data querying and manipulation., • Analytical Skills:, • Ability to analyze complex data sets and provide actionable insights., • Strong problem-solving skills and attention to detail. Soft Skills: • Excellent communication and collaboration skills., • Ability to work independently and manage multiple tasks simultaneously., • Adaptable and able to thrive in a fast-paced, dynamic environment.

The Contact Center Operations Business Analyst, under the direction of the Manager of Contact Center Operations, provides day-to-day monitoring of key contact center performance metrics and processes. The Contact Center consists of the call center, back office, and the technologies used to operationalize performance. This role closely works with analyzing the member journey and uses contact center systems to report trends and identify enhancements. This will inform training needs and operational changes ensuring members are receiving the best possible service. The Contact Center Operations Business Analyst will serve as a key subject matter expert with knowledge of contact center operations and technology, eligibility, enrollment, and will work closely and collaboratively with the vendors responsible for contact center delivery and technology, as well as with internal stakeholders in pursuit of delivering exceptional service to Health Connector members. Key Responsibilities Include: • Monitor all contact center performance metrics, both quantitative and qualitative, to assess performance issues and trends that require immediate attention from the Health Connector, operational changes, and/or training improvements to enhance the member experience and support the needs of the Health Connector, • Lead, support, and coordinate on various projects and activities related to contact center performance and member experience, including Open Enrollment ramp-up, member resolution projects, and performance improvement efforts, • Monitor, review, and edit contact center Standard Operating Procedures (SOPs) to ensure that documentation is updated as processes are changed and improved, • Review all contact center training and member communication materials and provide feedback and suggest improvements, • Identify, research, report, and respond to unique and urgent member issues, via established escalations paths, in a timely and professional manner to vendors, including providing guidance on actions needed for resolution and remediation, • Coordinate and support efforts to be responsive to required audits and operational reviews, • Prepare reports for the execution of contact center communication campaigns, and analyze and present data on deployed campaigns, • Lead business validation testing of new contact center technology releases and/or system enhancements, • Participate in Quality Assurance Activities such as call monitoring, case reviews, and calibration sessions, • In concert with the contact center team, monitor Customer Satisfaction results, collaborate with vendors on action plans to address negative responses and identify alternative methods to collect and respond to member feedback, • Assist with other contact center and member service recovery activities as needed and assigned, • Lead and participate on key initiatives that involve the voice of the member representing contact center Experience & Qualifications: • Bachelor’s degree required., • Familiarity with the healthcare industry, public or private, is preferred., • The ideal candidate will have a working knowledge of state and national healthcare reform and health insurance., • Experience navigating health coverage procedures and applications/systems, preferred., • Experience with contact center technologies and processes, preferred., • Salesforce (Customer Relationship Management CRM) experience, • Amazon Web Service (AWS) experience, • Excellent analytical skills, excellent communication skills, both written and verbal, as well as outstanding interpersonal skills and the ability to work with multiple parties and vendors in a remote capacity, • Ability to work independently and on a team, • Ability to navigate and succeed in a fast-paced environment, • Commitment to the goals of the Health Connector and Health Care Reform; ability to support a wide range of constituents in a constructive and informed manner If interested: Send a cover letter and résumé to . Salary: $90,000 - $95,000 /year Please note: • Due to the requirement of 268A, please complete the ___ and return it with your application., • All Health Connector employees are required to provide satisfactory proof of eligibility to work in the United States, • The Health Connector is operating on a hybrid work arrangement with 2 days in the downtown Boston office and 3 days working from home., • Employee may be requested to work an extended day and weekends to meet deadlines About the Health Connector: The Commonwealth Health Insurance Connector Authority (Massachusetts Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth. The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers. The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities. The Health Connector is an equal-opportunity employer that values diversity as a vital characteristic of its workforce. We consider qualified applicants without regard to race, color, religion, gender, sexual identity, gender identity, national origin, or disability.

Creative Financial Staffing is partnered with a humanitarian nonprofit organization in downtown Boston seeking an administrator fluent in Spanish and English to assist with one of their programs. About the Organization seeking an Administrative Receptionist: • Founded over 40 years ago and provides unique service to their client population, • Provides easy access to essential services to ensure the best possible outcome for each individual, • Awarded the Neighborhood Builder award by the Bank of America's Neighborhood Excellence Initiative, • Welcome guests and visitors and direct them for their appointments, • Monitor the waiting area for anyone else needing assistance, • Coordinate team meeting agendas for the Case Management department, • Obtain and distribute travel vouchers, • Manage office supplies, • Update and utilize information in client database, • Distribute and collect paperwork, as needed Background Expected of the Administrative Receptionist:, • Fluency in Spanish and English, • 1+ year of experience in an office environment

This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more. Experience using Salesforce or other CRM systems, preferred. Be a part of the fast-pac

Well-crafted sales process/methodology; proficient in Salesforce CRM, MediaRadar, Winmo, SellerCrowd, and LinkedIn Sales Navigator. We are seeking a high-impact Digital Account Executive National/Enterprise Sales to join our dynamic, remote National Sales team. National Digital Account Executive E

This position focuses on analyzing, documenting, and improving business processes that directly impact patient care delivery and support services. As a Business Process Analyst, you will work at the intersection of healthcare operations and technology, ensuring our patient support platforms align wi

The Senior Associate Salesforce Administrator is a trusted advisor and hands-on expert who ensures Salesforce operates as a strategic enabler of business growth. Salesforce Administrator certification required; Advanced Administrator or Platform App Builder preferred. The Senior Associate is expecte

The Senior Business Systems Analyst will join our IT Program Management team, drive innovation and long-term scalability within our internal business systems. Senior Business Systems Analyst. Salesforce Service Cloud or Business Analyst Certification preferred; Admin certification a plus!.

Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities;. Update lead scoring and prospect interaction in salesforce.

The Business Systems Analyst will join our IT Program Management team, supporting the ongoing development and optimization of internal business systems. Gather, document, and continually refine business and system requirements across multiple business functions. Salesforce Business Analyst or Admini

Senior Manager, Enterprise Marketing. Galileo is seeking a strategic marketer who thrives at the intersection of sales enablement and field marketing. Proficiency with CRM and marketing automation systems (HubSpot, Salesforce, or similar) and event management platforms.

The Sales & Revenue Coordinator is responsible for managing CPG's vendor sales and administrative fee revenue reporting. Maintain and update CPG's Salesforce vendor and membership databases with accurate sales and revenue data. Join Our Team as a Sales & Revenue Coordinator.

Support essential sales operations functions, including sales forecasting, performance reporting, dashboard creation and maintenance (Salesforce, Tableau), documentation, retro support, and providing ad-hoc analytical support to sales leadership. Your analysis will directly contribute to strategic i

We are currently seeking to hire a seasoned Salesforce Administrator who wants to be part of a dynamic Salesforce Support team. Salesforce Administrator Certificate.

Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts * Develop and drive the overall long-term strategy for the account, aligned to customer business objectives * Coordinate internal Salesforce resources to meet customer business needs * Perform account

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Working at Salesforce Working at Salesforce isn't all about selling. The world of work as we know it is changing and we're looking for Trailblazers who are pass

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Working at Salesforce Working at Salesforce isn't all about selling. They develop strong, positive, trusted relationships with both key stakeholders and c-suite

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. The Opportunity As part of the Salesforce Quote to Cash Consulting team you will lead the design of Salesforce technology-enabled solutions that a

Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed. Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and

Support essential sales operations functions, including sales forecasting, performance reporting, dashboard creation and maintenance (Salesforce, Tableau), documentation, retro support, and providing ad-hoc analytical support to sales leadership. We are seeking a highly analytical and strategic Sale

Strong practical deployment knowledge of Visual Force, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce. Salesforce org merge, integration and data quality/migration. Proficiency in programming using Salesforce SFDC, Force.

The Client Success Director, Salesforce Practice, leads a Client Success team within Verndale's Salesforce practice and directly manages a portfolio of high-value accounts. In-depth experience and familiarity with the Salesforce platform ecosystem. Partnering closely with the Practice Lead, Solution

The Client Partner (CP) is Verndale's strategic advisor and business development leader for key clients in Verndale's Salesforce practice. In-depth experience and familiarity with the Salesforce platform ecosystem.

The Sales Development Representative (SDR) is responsible for creating qualified opportunities for our sales team by identifying and engaging with healthcare practices that can benefit from EverHealth solutions. Experience with CRM systems (Salesforce preferred) and sales engagement tools (Groove, O

Familiarity with Sales Engagement tools (Outreach, SalesLoft, Salesforce). Sales Development Representative. Quickbase is looking for Sales Development Representatives (SDR) as we continue to build our team in Boston.

This is an exciting time to join Remote and make a personal difference in the global employment space as a Sales Development Representative (DACH), joining our Sales team. Proven business development success through effective use of core sales tools (Knowledge of Salesforce, LinkedIn Sales Navigator

Audacy is seeking a dynamic, detail-oriented, and driven Sales Assistant to support our growing media and sales team. Maintain organized research notes within Salesforce/CRM to ensure insights are actionable and easily accessible. Participate in sales meetings, trainings, and client events as needed

Deep dive into key performance metrics to solve complex sales challenges using data, analytics, and insights + Develop complex Excel models to monitor business initiatives and deliver insights to leadership + Create reports in business systems such as Salesforce or Tableau that allow us to measure a

The Client Success Director (CSD), Salesforce Practice, leads a Client Success team within Verndale's Salesforce practice and directly manages a portfolio of high-value accounts. Partnering closely with the Practice Lead, Solution Consultants, and Delivery Leader within the Salesforce practice, the

As a Salesforce Admin/Developer you will be building and maintaining applications on MassDOT Salesforce org. We are looking to expand the power of Salesforce and develop new apps for our business units at MassDOT. Salesforce Administrator Developer.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience in Salesforce. System application implementations, software

Proactively identify transformation opportunities using Salesforce ecosystem capabilities. Lead, mentor, and motivate cross-functional Salesforce teams laying a vision. Lead large-scale Salesforce programs end-to-end: discovery, design, delivery, adoption, and optimization.

The Product innovation / discovery team develops and maintains core components in Salesforce Commerce Cloud (SFCC), enabling seamless and brand-consistent experiences across global regions. E-Commerce development experience, especially within Salesforce Commerce Cloud.

Sales Development Representative - Segment. Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator. Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline.

As a Salesforce Engineer at American Family Insurance, you will play a critical role in designing, developing, and optimizing Salesforce solutions that align with our goals and standards. Create, maintain, and enhance technical documentation for Salesforce customization, integration, and configurati

Guidehouse is seeking a Salesforce Director to join our State and Local Government (SLG) Practice within the Platforms Capability Group.

The Client Partner (CP) is Verndale's strategic advisor and business development leader for key clients in Verndale's Salesforce practice. In-depth experience and familiarity with the Salesforce platform ecosystem.

Salesforce CRM & SaaS Knowledge: Hands-on experience (5-10 years) with the Salesforce CRM ecosystem and SaaS technologies, with a deep understanding of how they can be leveraged to create high-performance business solutions and outcomes. Strategic Influence: Use advanced Salesforce CRM capabilities,

The Global Salesforce Partner Marketing Manager will lead strategic co-marketing initiatives between Cognizant and Salesforce, driving brand visibility, pipeline growth, and partner engagement across global markets. Experience in the Salesforce ecosystem or with Global SIs. Develop and execute globa

The Client Success Director (CSD), Salesforce Practice, leads a Client Success team within Verndale’s Salesforce practice and directly manages a portfolio of high-value accounts. Partnering closely with the Practice Lead, Solution Consultants, and Delivery Leader within the Salesforce practice, th

The Delivery Director, Salesforce is a senior leader responsible for delivery excellence across our Salesforce engagements, ensuring projects are delivered on time, on budget, to the highest quality standards and are driving measurable business outcomes. Minimum 10 years’ experience leading Salesf

Perform regular system audits and manage Salesforce updates and sandbox testing. Salesforce Certified Administrator (ADM-201) preferred. Strong understanding of Salesforce objects, automation tools (Flows, Process Builder), and reporting.

A leading digital experience agency is searching for a Client Success Director to oversee a portfolio of strategic accounts from their Boston office or remotely.The ideal candidate will have extensive experience in account management, team leadership, and successful client relationship building, ens

The ideal candidate combines strong Salesforce expertise with a passion for process improvement and user enablement. Serve as the primary administrator for the organization’s Salesforce environment. Perform regular system audits and manage Salesforce updates and sandbox testing.

Our Salesforce practice drives enterprise Salesforce. Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce. Salesforce integration experience, and experience with a variety of middleware tools.

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. What You'll Do** Drive Strategic Transformation* Partner with C-suite executives at Fortune 500 Consumer Goods companies to define transformati