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Job Description Job Description AP Audit Specialist Individual will work in a multi-client environment with a primary focus on auditing carrier invoices according to contract terms, resolving invoicing discrepancies and identifying root cause for correction. Responsibilities: • Communicate with various internal teams to address problems preventing freight bills from being paid, • Audit freight invoices by interpreting and applying carrier rate provisions and customer contracts, • Conduct full audit of carrier invoices vs SAN system calculations to validate any variances in pricing, • Provide documentation of variances in invoices, • Contact carriers to resolve invoice discrepancies while keeping all documentation of events, • Research, analyze, & identify issues/errors on freight invoices,, • Collaborate with internal and external parties as needed to drive resolution., • Communicate with carriers when a rating discrepancy has been identified, • Interact with clients in resolving problems and coordinating implementations, • Address elevated problem resolution invoices to AP Audit Manager for final resolution, • Identify and categorize shipping exceptions, • Identify OS&D shipments, • All other duties as assigned Competencies and Requirements: • Proficient in Microsoft Excel, • Responsive and prompt communication, • Customer-service oriented, • Excellent time management, • Excellent verbal and written communication skills, • Self-motivated, team player, highly organized, • Attention to detail and accuracy of facts and documentation, • Ability to manage multiple priorities and work independently, • Ability to problem-solve and ability to follow through on tasks, • Strong analytical and problem-solving skills

Job Description This full time position will perform the following duties supporting these work centers: Manufacturing • Assembly, • Build OneTrack sensors and service install items as determined by customer demand and schedules, • Write or update manufacturing and test procedures., • Build proto-types per instructions, • Update manufacturing records in appropriate spreadsheets and databases, • Operate 3D printers daily, • Product Returns / Dis-assembly, • Coordinate efforts with Field Service and Engineering to evaluate sensors returned from the field, • Repair, rebuild, update all returned units that are determined to be repairable, • Disassemble faulty or scrap units and dispose or recycle components, • Inventory, • Maintain inventory in proper bins for storage, • Cycle count to verify record accuracy, • Pick orders and note any modifications from quantity picked to quantity needed, for example, shipping more due to standard package size, • Review list of material on hand compared to material needed for current order and notify Purchasing to re-order stock as needed, • Review floor stock items and notify Purchasing when re-order is needed, • Packing / Shipping, • Pack all shipments in appropriate containers for shipping, • Using shipping company portals (i.e. UPS, Fedex) enter information to ship products completing all forms and arranging product pickups, • Interface with management to approve and / or confirm shipping costs, • Develop methods and processes for streamlined packing and shipping of products., • Receiving, • Open all packages / containers and inspect product for defects / damage, • Count received materials and verify counts to packing list / order balances, • Store received and accepted material on shelves in labeled bins, organizing material in a FIFO manner, • Inspection, • Visually inspect all manufactured items in line, • Rework or repair all production fallout as required, • Notify engineering or manager of any scrap or damaged materials, • Develop tooling and manufacturing processes that build quality into the product, • Maintain operation of 3D printers, • Organize and keep the manufacturing, inventory, server room and office areas clean Requirements: • Work Experience:, • Entry level position, no experience is required., • Previous experience in a manufacturing, engineering or technical role is a plus., • Previous experience with mechanical assembly, electronics assembly including soldering and cable / connector assembly is a plus., • Education, • HS Graduate Benefits: • Full Time, On Site, • Participation in company’s medical, dental and vision insurance, • Participation in company 401k program, • PTO

Job Description Sales Manager - Freight Forwarding - India Trade Lane and Global Markets Location: Chicago/Hybrid Salary: $80k to $120k Excellent benefits 5+ years of experience in sales and business development in freight forwarding Proven experience in handling the India trade lane and strong knowledge of global freight markets. The client is a leader in shipping and logistics, operating for over 30 years. Founded in 1994 in India and acquired in 2018, the company has significantly expanded, growing multiple times its original size and establishing a strong global presence. We specialize in freight forwarding, logistics, and supply chain solutions, serving customers worldwide. -Headquartered in India -Global Presence: 7 countries – USA (Chicago), UK, Germany, Turkey, Singapore, Thailand, Japan -Workforce: 1000+ employees worldwide -Annual US Revenue: Approx. $100 million Role Overview : We seek an experienced and results-driven General Manager – Sales to lead our business development activities in Chicago, USA. This role is critical in expanding our market presence, strengthening relationships with existing customers, and driving new business development, mainly focusing more on the India trade lane. Key Responsibilities : Business Development & Sales Growth Develop and execute sales strategies to grow revenue and expand market share in the U.S. Identify and acquire new direct customers, ensuring a strong pipeline of opportunities. Drive individual sales and exceed revenue targets. Identify and develop Small / Mid-size agents in the US to drive the India lane. Client & Partner Relationship Management Strengthen relationships with our existing customers in the US to maximize business retention and growth. Build and maintain strong relationships with agent partners to enhance network strength. Serve as the primary point of contact for key clients, ensuring high levels of service satisfaction. Market & Trade Lane Development Develop all trade lanes, with a strong focus on the India-U.S. trade lane. Analyze market trends, customer needs, and competition to develop tailored solutions. Sales Team Leadership & Expansion Recruit, train, and manage a high-performing sales team in key locations across the USA. Provide mentorship and coaching to ensure the team meets and exceeds targets. Develop sales structures and incentive programs to drive performance. Strategic Planning & Execution Collaborate with senior management to align sales strategies with overall company objectives. Work closely with operational teams to ensure seamless execution of logistics services. Monitor sales performance and provide regular reports to management. Required Skills & Experience: 5+ years of experience in sales, business development in freight forwarding. Proven experience in handling the India trade lane and strong knowledge of global freight markets. Track record of meeting and exceeding sales targets. Exceptional negotiation and relationship management skills with direct customers and withs agents. Ability to work independently and develop long-term business strategies. Strong understanding of freight rates, trade regulations, and logistics solutions.

Job Description Customer Support Representative Reports To: Customer Support Manager Location: Hillside, IL Our client is seeking a highly organized and customer-focused Customer Service Representative to join their team. This role will be crucial in providing exceptional support to their outside sales representatives and direct customers within the wastewater and oil and gas tank accessories business. The successful candidate will be responsible for quoting spare parts, entering sales orders into our ERP system, and providing comprehensive customer service for the company's products and services, including shipping inquiries. Responsibilities: Customer and Sales Support • Serve as the primary point of contact for outside sales representatives and direct customers for all inquiries related to spare parts, orders, shipping, and general product/service information., • Provide timely and accurate responses to customer questions via phone and email., • Collaborate closely with outside sales representatives to ensure seamless customer experiences and support their sales efforts. Quoting and Order Management • Generate accurate and competitive quotes for spare parts, utilizing product knowledge and pricing guidelines., • Enter sales orders into the ERP system with precision and efficiency, ensuring all details are correct., • Process order changes, cancellations, and returns as needed. Shipping and Logistics • Coordinate with the shipping department to track orders and provide customers with accurate shipping updates and estimated delivery times., • Address and resolve shipping discrepancies or issues in a timely manner. Problem Resolution • Investigate and resolve customer issues and complaints regarding products, services, or orders, escalating complex issues to the appropriate department when necessary., • Maintain a positive and professional demeanor while resolving customer challenges. Documentation and Data Management • Maintain accurate customer records, interactions, and order details within the CRM and ERP systems., • Assist in generating reports related to customer service activities, sales orders, and spare parts. Product and Service Knowledge • Develop and maintain a strong understanding of the company's products and services, particularly those relevant to oil and gas tank accessories and wastewater., • Stay informed about common spare parts and their applications. Requirements: Education • High school diploma or equivalent; Associate's or Bachelor's degree preferred. Experience • 3+ years of experience in a customer service role, preferably within an industrial, manufacturing, or technical environment. Experience supporting a sales team is a plus. Technical Aptitude • Ability to understand basic technical product information and identify spare parts., • Familiarity with ERP systems for order entry and management. Customer Service Skills • Excellent verbal and written communication skills with a clear and professional phone etiquette., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple tasks and prioritize in a fast-paced environment., • Patience and empathy when dealing with customer inquiries and issues. Organizational Skills: • Strong organizational and time management skills., • Proficient in using Microsoft Office Suite (Word, Excel, Outlook).