Program Supervisor - Western
25 days ago
Saint Paul
Job Description POSITION PURPOSE The Program Supervisor directly supervises Direct Support Professional staff; assures proper implementation of The Phoenix Residence policies and procedures; supervises and assists in the coordination and implementation of Coordinated Service and Support Plans/Individual Program Plans which includes programs in activities of daily living, community integration, socialization, health management, etc. Completes functions as the program's Designated Coordinator and/or works in conjunction with the designated QIDP in the implementation and monitoring of individual program plans. This is an hourly position. This person will spend 40-50 hours each pay period working the floor, consisting of filling in shifts when open and then completing the manager work the other 30-40 hours left in the pay period. RESPONSIBILITIES The Program Manager is responsible for overall operation of one Waiver home. Management: • Is responsible for the training, supervision, evaluation and management of the House Supervisor and Direct Support Professional staff., • Assure 24-hour coverage of the home and monitors services across multiple shifts. Maintains staffing levels according to budgetary and safety guidelines per policies., • Assures that the appearance of the house and grounds is always well maintained and meets standards for sanitation and infection control., • Performs, oversees and trains direct care duties for individuals living in the home., • Develops, implements, and monitors individualized Program Plans, to include staff training on implementation of plans. Coordinates and facilitates individual meetings., • Completes QIDP duties according to regulatory requirements., • Advocates for the needs of the individuals residing within the home., • Manages individuals' finances per established procedures., • Completes household operations, including but not limited to: cooking, cleaning, laundry, ordering groceries and supplies as necessary., • Identifies and responds to individual needs in emotional and social areas; however, intervention in these areas does not fall within the meaning of psychotherapy., • Adheres to all safety policies and procedures, fosters awareness and actions that promote a safe living and working environment., • Understands, implements, and complies with all policies, procedures, and philosophy of PRI; as well as all rules and regulations of licensing agencies., • Attends all mandatory in-services and meets annual training requirements., • Communicates effectively with individuals, staff, supervisors, families, interdisciplinary team members, and other customers verbally and in writing. QUALIFICATIONS: • High School Diploma Required., • Minimum of 2 years Supervisory/Management experience or four (4) year BA or BS degree in related field (sociology, psychology, social services, etc.)., • Ability to assist with completing Qualified Intellectual Disabilities Professional (QIDP) duties as needed; QIDP preferred., • CPR, First Aid, and Trained Medication Passer certified within first sixty (60) days of employment., • Holds valid driver's license and maintains a safe driving record in order to drive company vehicles. Trained to drive Phoenix owned vehicles within first sixty (60) days of employment., • Ability to maintain a flexible schedule. This position includes 44 hours of direct support care per pay period and may include working weekends and holidays., • Ability to be responsible for 24 hour on-call coverage, and respond to issues as necessary., • Excellent problem solving, decision making and organizational skills., • Ability to read, write, and speak the English language adequately to respond to individual's needs., • Communicates effectively both verbally and in writing; listens accurately and responsively. Responds to communication in timely manner and reviews e-mail daily., • Ability to see and hear in order to make assessments., • Ability to frequently lift up to 75 pounds, which includes lifting objects and/or transferring individuals., • Ability to sit, stand, stoop, bend, reach, and push/pull wheelchairs., • Ability to respond to emergencies in accordance with procedures and guidelines., • Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and have the ability to use a computer for required documentation, communication, time keeping and other assessments., • Ability to operate and maintain household, office, and facility equipment., • Ability to be employed full time.