Warehouse Manager (Bilingual)
6 days ago
Jacksonville
Job DescriptionWarehouse Manager – Freight Forwarding Operations Job Summary: The Warehouse Manager is responsible for leading and optimizing warehouse operations in Jacksonville, FL, ensuring seamless execution of freight forwarding activities such as container consolidations (LCL), Full Container Loads (FCL), cross-docking, and long-term storage. This role requires a proactive leader with experience managing a team of 20-30 employees in a fast-paced warehouse environment. The ideal candidate will drive operational efficiency, KPI performance, safety compliance, and risk mitigation while fostering a collaborative, high-performing team culture. The company also specializes in handling medical devices and sensitive healthcare cargo, ensuring compliance with GDP (Good Distribution Practices) and industry regulations. Candidates with HAZMAT certification and experience in hazardous cargo handling will be strongly preferred. Key Responsibilities: Operations & Workforce Management: • Oversee daily inbound and outbound operations, ensuring accurate, timely, and efficient cargo handling., • Lead and supervise a team of 20-30 warehouse employees, managing shift schedules, workload distribution, and staffing needs., • Maintain strict inventory control and space utilization to optimize handling of consolidations, cross-docking, and long-term storage., • Ensure Warehouse Management System (WMS) accuracy and real-time data updates., • Organize pallet racks and floor space layouts to maximize efficiency and throughput., • Implement and enforce Standard Operating Procedures (SOPs) to minimize errors and enhance productivity.KPI & Performance Monitoring:, • Develop, implement, and track Key Performance Indicators (KPIs), including:, • Operational efficiency and turnaround times, • Order accuracy and inventory integrity, • Reduction of errors, damages, and near-miss incidents, • Productivity benchmarks for warehouse personnel, • Analyze performance data and develop action plans for continuous improvement.Safety, Compliance & Risk Management:, • Ensure compliance with GDP (Good Distribution Practices) and other regulatory standards., • Lead warehouse safety programs, including near-miss reporting, hazard identification, and corrective actions., • Maintain compliance with OSHA, TSA, and other safety regulations., • Oversee warehouse security measures, including access control, perimeter safety, and cargo protection., • Develop and execute a Business Continuity Plan for hurricane season (June 1 – Nov 30) to ensure warehouse preparedness., • Conduct incident investigations and enforce preventive maintenance on warehouse equipment.Leadership & Team Development:, • Hire, train, and develop warehouse staff, ensuring alignment with company goals and operational needs., • Foster a culture of accountability, teamwork, and continuous improvement., • Conduct regular performance evaluations, coaching sessions, and disciplinary actions when necessary., • Organize team meetings, safety briefings, and operational updates to ensure clarity and alignment.Cross-functional Coordination:, • Work closely with logistics, trucking, customs, and customer service teams to ensure seamless operations., • Serve as a key contact for vendors, carriers, and service providers supporting warehouse activities., • Support other CBX Global warehouse locations when needed.Required Skills & Competencies:, • Proven experience supervising 20-30 employees in a warehouse or freight forwarding environment., • Strong leadership, problem-solving, and decision-making skills in a high-volume logistics setting., • Expertise in warehouse management, freight consolidation, cross-docking, and inventory control., • Proficiency in Warehouse Management Systems (WMS) and operational reporting tools., • Preferably experience with Magaya, CargoWise1 and Bearware software’s., • Ability to develop and track KPI metrics for efficiency, accuracy, and cost control., • In-depth knowledge of security compliance standards., • Excellent communication and cross-functional collaboration abilities., • Proficiency in Microsoft Office Suite and warehouse analytics tools., • Flexibility to travel as needed for operational support.Education & Experience:, • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred)., • Minimum 5 years of warehouse management experience, with a focus on freight forwarding and logistics., • Proven track record of successfully managing 20-30 warehouse employees in a dynamic environment.Physical Requirements:, • Ability to work in a warehouse and dock environment, including exposure to various weather conditions., • Capable of lifting, standing, and walking for extended periods as required for warehouse supervision. Pay Details: $33.65 to $38.46 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.