Manager, Business Administration
9 days ago
Milford
Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n The Manager, Business Administration leads the essential activities and colleagues that drive Stores' business processes, enabling Macy’s Stores to run successfully. The role focuses on multiple functions, such as interviewing, hiring, staffing, and scheduling to ensure the store runs efficiently. Additionally, this position handles store operations and administrative functions, including budgets and cash office functions. \n What You Will Do \n\n • Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment. \n \n, • Maintain profit through effective staffing, weekend compliance, and controllable expenses\n \n, • Lead the in-store experience of the hiring process, including corresponding with applicants, interviewing, selecting the best talent, and coaching peers in all aspects of hiring\n, • Interview, hire, train, coach, develop, evaluate, and discipline direct reports. \n \n, • Establish work strategies, manage colleague performance and behavior, and address and resolve complaints\n \n, • Direct strategies to impact the candidate experience by leading the colleague onboarding process and orientation \n \n, • Ensure a rapid learning curve, increase engagement of new hires, and reduce turnover rates\n \n, • Lead the training and successful deployment of all tech and store-wide process initiatives, including annual training. \n \n, • Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements\n \n, • Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office, and supply inventory\n, • Maximize sales and minimize expenses\n, • Oversee the store’s monthly P&L, including selling cost and average hourly rate compliance \n \n, • Develop action plans to drive overall store profitability\n \n, • Strategize with Workforce Central partners on staffing and scheduling solutions to meet customer demand \n \n, • Maintain and balance staffing to meet targets\n \n, • Responsible for the overall store shopping environment and cleanliness, including monthly housekeeping audits \n \n, • Resolve store environment issues and safety concerns in partnership with the Facilities team\n \n, • Work a flexible retail schedule, including days, evenings, holidays, and weekends\n, • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities\n, • Candidates with a High School diploma or equivalent are encouraged to apply. \n \n, • 3-5 years of management experience in a retail store\n \n, • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. \n \n, • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders\n, • May involve reaching above eye level\n, • Requires close vision, color vision, depth perception, and focus adjustment\n \n, • Merchandise discounts\n, • Performance-based incentives\n, • Annual merit review\n, • Employee Assistance Program with mental health counseling and legal/financial advice\n \n \n This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. \n \n \n STORES00 \n This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.