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Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale.Key responsibilities • Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4, • Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication, • Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog), • Oversee IT service delivery, 24/7 support operations, and ITSM tooling, • Coordinate cyber incident response with internal security teams and external partners, • Manage third-party suppliers, SLAs, and commercial performance, • Define and deliver strategy across automation, observability, and AIOps, • Proven experience in a Head of IT Service Management / Service Delivery leadership role, • Strong ITIL 4 expertise and major incident management experience, • Background in complex, fast-paced environments (ecommerce, retail, logistics or similar), • Experience managing suppliers, budgets, and cost optimisation, • Strong stakeholder engagement skills, including C-suite interaction, • Cyber incident response experience, • ServiceNow, Jira Service Management or similar ITSM tools, • Exposure to AIOps, observability, automation, • Base salary £110,000 - £130,000 (DOE), • Up to 30% discretionary bonus, • Up to 7% matched pension, • Private medical insurance, • Strong holiday allowance + option to buy more, • "Work from anywhere" flexibility Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Membership Account Executive Permanent & 12‑Month Fixed Term Contract | Full Time Office-based – Hatfield | Monday to Friday We are currently recruiting two Membership Account Executives to join a friendly, collaborative team environment. These are hands-on, office-based roles focused on building trusted relationships with business members and helping them achieve greater value and outcomes from their membership. This is not a hard sales role. Success comes from consultative conversations, genuine curiosity about your customers’ businesses, and the ability to identify opportunities where additional services, events, upgrades or sponsorships can add real value. The Opportunity You’ll work closely with a portfolio of business members, acting as a first point of contact and trusted advisor throughout their membership journey. Your focus will be on engagement, retention and growth — ensuring members are fully aware of and involved in the benefits available to them. The role suits someone who enjoys being operational, front‑line and people‑focused, with a natural ability to build rapport and confidence across a wide range of stakeholders. Key Responsibilities • Proactively engage with members to deliver an excellent, consistent customer experience, • Hold consultative conversations to understand business needs and identify value‑added solutions, • Encourage participation in events, networking opportunities and business initiatives, • Explore and promote relevant upgrades, sponsorship and additional services where appropriate, • Support membership renewals and retention activity, • Conduct regular account calls and occasional 1‑to‑1 meetings (in person or virtual), • Accurately maintain records and activity through a CRM system, • Attend occasional business events (early mornings or early evenings – typically 1–2 per month), • Travel locally to meet members where required (Hertfordshire), • Contribute to team targets around engagement, revenue growth and member satisfaction What We’re Looking For • Background in business‑to‑business roles, ideally across multiple industries, • Comfortable communicating with people at all levels, from SMEs to senior leaders, • Naturally consultative, with the confidence to have commercial conversations in a subtle, value‑led way, • Professional, credible and customer‑focused with high personal and business standards, • Strong organisational skills and attention to detail, • Enjoys working in a team-based, office environment, • Target‑driven, but motivated by relationships and long‑term value rather than hard selling, • Full UK driving licence and access to a vehicle you are happy to use for business purposes, • Willingness to travel locally across Hertfordshire for occasional face‑to‑face meetings and to attend networking events Working Pattern & Rewards • Office based in Hatfield, Monday to Friday, • Occasional attendance at business events outside core hours with time back in lieu, • Good basic salary, plus bonus and additional earning potential, • Two opportunities available:, • Full-time permanent position, • Full-time 12‑month fixed term contract This is an excellent opportunity for someone who thrives in a relationship‑led, professional environment and enjoys making a tangible difference to customer experience, engagement and long‑term value.

Flexible Workforce Coordinator / Internal Resourcing Partner Location: Hybrid Contract Type: Temporary (Long Term) | Full Time Are you a recruiter with a strong temporary desk or on-site workforce background, looking to take that expertise in-house and focus purely on delivery? We have an urgent requirement for an immediately available Internal Resourcing Partner to manage a busy in-house flexible worker bank on a long-term temporary basis, covering an absence with genuine potential to become a permanent role for the right person. This is essentially the internal equivalent of running a temporary desk - fast-paced, relationship-driven and operationally rewarding - without the business development pressure. If you know your way around a temp desk or have managed flexible workforces on-site, and you're available now and ready to hit the ground running, we'd love to hear from you. What You'll Be Doing • Managing the day-to-day running of an internal bank of flexible workers, matching availability to demand across the business, • Maintaining and growing the worker bank through proactive attraction, registration and onboarding activity, • Building strong relationships with flexible workers to maximise engagement, availability and retention, • Acting as the first point of contact for operational hiring managers with short-notice or variable resourcing needs, • Keeping accurate records and producing regular reporting on fill rates, bank capacity and worker activity, • Continuously improving processes to ensure the bank runs efficiently and responsively What We're Looking For • Proven experience running a temporary recruitment desk or managing an on-site or MSP flexible workforce - this is essential, • Immediately available or able to start at very short notice - this is an urgent requirement, • Strong organisational skills with the ability to manage multiple priorities in a fast-moving setting, • A natural relationship-builder who communicates clearly and confidently with a wide range of people, • Comfortable working with recruitment systems and reporting on key operational metrics, • Proactive and calm under pressure - you'll need to think on your feet when demand spikes Why This Role? • All the energy and pace of a temp desk without the sales targets, • A long-term temporary assignment with real potential to go permanent, • Be part of a wider talent team that values collaboration, ideas and initiative, • Hybrid working with a sensible balance of remote and in-person working, • Step in, make an immediate impact and make the role your own

Membership Account Manager 12‑Month Fixed Term Contract | Full Time Office-based – Hatfield | Monday to Friday We are currently recruiting for a Membership Account Manager to join a friendly, collaborative team environment. This is a hands-on, office-based role focused on building trusted relationships with business members and helping them achieve greater value and outcomes from their membership. This is not a hard sales role. Success comes from consultative conversations, genuine curiosity about your customers’ businesses, and the ability to identify opportunities where additional services, events, upgrades or sponsorships can add real value. The Opportunity You’ll work closely with a portfolio of business members, acting as a first point of contact and trusted advisor throughout their membership journey. Your focus will be on engagement, retention and growth, ensuring members are fully aware of and involved in the benefits available to them. The role suits someone who enjoys being operational, front‑line and people‑focused, with a natural ability to build rapport and confidence across a wide range of stakeholders. Key Responsibilities • Proactively engage with members to deliver an excellent, consistent customer experience, • Hold consultative conversations to understand business needs and identify value‑added solutions, • Encourage participation in events, networking opportunities and business initiatives, • Explore and promote relevant upgrades, sponsorship and additional services where appropriate, • Support membership renewals and retention activity, • Conduct regular account calls and occasional 1‑to‑1 meetings (in person or virtual), • Accurately maintain records and activity through a CRM system, • Attend occasional business events (early mornings or early evenings – typically 1–2 per month), • Travel locally to meet members where required (Hertfordshire), • Contribute to team targets around engagement, revenue growth and member satisfaction What We’re Looking For • Background in business‑to‑business roles, ideally across multiple industries, • Comfortable communicating with people at all levels, from SMEs to senior leaders, • Naturally consultative, with the confidence to have commercial conversations in a subtle, value‑led way, • Professional, credible and customer‑focused with high personal and business standards, • Strong organisational skills and attention to detail, • Enjoys working in a team-based, office environment, • Target‑driven, but motivated by relationships and long‑term value rather than hard selling, • Full UK driving licence and access to a vehicle you are happy to use for business purposes, • Willingness to travel locally across Hertfordshire for occasional face‑to‑face meetings and to attend networking events Working Pattern & Rewards • Office based in Hatfield, Monday to Friday, • Occasional attendance at business events outside core hours with time back in lieu, • Good basic salary, plus bonus and additional earning potential, • Full-time 12‑month fixed term contract This is an excellent opportunity for someone who thrives in a relationship‑led, professional environment and enjoys making a tangible difference to customer experience, engagement and long‑term value.

We are recruiting a Senior Quantity Surveyor (Senior QS) for a growing construction and groundworks business, offering a £70,000–£80,000 salary + bonus scheme and car allowance. This is a high-impact role for an experienced commercial professional looking to take ownership of project profitability and commercial performance.\n\nJob description\nAs a Senior Quantity Surveyor / Commercial Lead, you will be responsible for the financial and commercial management of multiple construction projects, ensuring profitability, cost control, and contract compliance across the full project lifecycle.\n\nThis is a senior-level construction QS role with a strong focus on contract management, cost reporting, and stakeholder engagement, working closely with Project Managers, Finance, and Directors.\n\nKey responsibilities include:\n\n * Acting as the commercial lead across multiple projects\n\n * Managing project profitability, cost control, and financial performance\n\n * Overseeing applications for payment (AFP), valuations, and variations\n\n * Maintaining variation trackers and ensuring all entitlements are captured\n\n * Producing monthly CVR (Cost Value Reconciliation) reports\n\n * Managing retentions, payments, and commercial deadlines\n\n * Leading subcontractor procurement and contract management\n\n * Ensuring contracts (NEC / JCT) are administered effectively\n\n * Attending client meetings and site visits\n\n * Building strong relationships with clients, contractors, and stakeholders\n\n * Supporting and developing junior commercial staff\n\n * Reporting weekly to senior leadership and finance teams\n\nPay & Benefits:\n\n * £70,000 – £80,000 salary\n\n * EBITDA share / bonus scheme\n\n * Car allowance (TBC)\n\n * 20 days holiday + bank holidays\n\n * Full-time role with long-term career progression\n\n * Opportunity to work in a growing, dynamic construction business\n\nWorking Hours:\n\n * Monday to Friday\n\n * 07:30 – 16:30 (roughly)\n\n * 40 hours per week (flexibility required based on project needs)\n\nRequirements:\n\n * Proven experience as a Senior Quantity Surveyor / Commercial Manager\n\n * Strong knowledge of NEC and JCT contracts\n\n * Background in construction / groundworks (essential)\n\n * Experience managing project finances, CVRs, and variations\n\n * Excellent commercial awareness and negotiation skills\n\n * Ability to build strong client and stakeholder relationships\n\n * Full UK driving licence\n\nLocation:\nWatford\n\nApply now (senior opportunity):\nThis is a high-level Senior QS role with strong earning potential and career progression, ideal for commercially driven professionals

Head of Quality (RP / RPi) | Pharmaceutical | Senior Leadership This isn’t just another QA leadership role. This is a chance to step into a high-impact position within a fast-paced, commercially driven and agile pharmaceutical business supplying a wide range of products across the UK and global markets. The business is going through a period of growth and evolution, with Quality playing a central role in supporting that journey. If you’re someone who thrives where quality meets commercial reality, this one’s worth a look! The role You’ll take full ownership of Quality across the business, acting as Responsible Person (RP) and Responsible Person for Import (RPi) - ensuring everything is compliant, audit-ready, and built to scale. This is a true leadership role. You won’t just maintain standards - you’ll shape the Quality strategy, influence decision-making and drive improvements across the wider business. You’ll also play a key role in ensuring Quality is seen as a business enabler, working closely with cross functional teams to support growth in a compliant way. What you’ll be doing: • Leading and developing a high-performing QA team, • Owning and evolving the Quality Management System (QMS), • Ensuring full compliance with GDP, GMP and MHRA regulations, • Acting as RP / RPi across multiple licences, • Driving a culture of continuous improvement and operational excellence, • Leading MHRA inspections, audits, and regulatory interactions, • Partnering with commercial and operational teams to support business growth and decision-making The successful candidate for the Head of Quality role will have the following background. • A proven track record of leading teams within pharmaceutical quality, • Strong experience operating as an RP (and ideally RPi) - essential, • Deep knowledge of GDP, GMP and MHRA requirements, • Someone who communicates clearly and can collaborate and influence stakeholders across the business, • A proactive, solutions-focused leader who can operate in a fast-moving, evolving environment Why this role? • You’ll be joining a business with real momentum and exciting plans for growth, • You’ll have genuine ownership and the ability to shape how Quality operates, • You’ll be part of a team that values speed, quality, and commercial thinking equally, • A chance to build, improve and leave a lasting impact on the organisation On offer: • Competitive base pay + market-leading benefits package (annual bonus, private healthcare, life assurance, pension scheme & a range of additional benefits) A more detailed job description for the role will be provided at the shortlisting phase. Alternatively, you can reach out directly for more information. Keywords: Head of Quality, RP, RPi, Responsible Person, Pharmaceutical, Pharmaceuticals, GDP, Good Distribution Practice, Quality Director, Quality Manager

Maintenance & Asset Coordinator 📍 Hertfordshire| 💼 Permanent | 🏭 Pharmaceutical / Life Sciences Environment Are you an organised, detail-driven professional with experience in maintenance systems and asset coordination? We’re looking for a Maintenance & Asset Coordinator to play a central role in ensuring the smooth operation and continuous improvement of maintenance activities across our pharmaceutical manufacturing client's highly regulated site. 🔧 The Role You’ll take ownership of the Computerised Maintenance Management System (CMMS), ensuring it remains accurate, compliant, and a reliable tool for planning and performance tracking. Acting as a key link between engineering, operations, and quality teams, you’ll help drive efficient maintenance delivery while supporting regulatory compliance. 📌 Key Responsibilities • Maintain and optimise the CMMS database, ensuring asset data and work orders are accurate and up to date, • Plan and coordinate preventive, corrective, and reactive maintenance activities, • Monitor work orders, track progress, and escalate issues where needed, • Collaborate with cross-functional teams to align maintenance with production and compliance requirements, • Support audits and inspections through accurate documentation and reporting, • Generate insights and reports on maintenance performance, KPIs, and asset reliability, • Facilitate planning meetings and coordinate resources effectively, • Act as the go-to expert for CMMS queries, training, and system improvements ✅ What We’re Looking For Essential: • Experience using CMMS platforms (e.g., Maximo, SAP PM, or similar), • Background in a regulated environment, • Strong coordination skills across engineering, operations, and quality teams, • Knowledge of maintenance strategies and asset lifecycle management, • Experience in pharmaceutical or life sciences settings, • Understanding of GMP and regulatory compliance, • Familiarity with audits, validation processes, and continuous improvement initiatives, • Experience in maintenance planning or shutdown coordination 💡 Key Skills • Strong organisational and planning abilities, • High attention to detail and compliance awareness, • Effective communicator with a collaborative mindset, • Proactive problem-solver with a continuous improvement focus

Life on the team UK Wide Hybrid working Competitive Salary + Car At Computacenter, youll join a dynamic, fast-growing Consultancy Practice where expertise, collaboration, and innovation are at the heart of everything we do. Youll work alongside highly skilled professionals who are passionate about delivering meaningful outcomes for our customers and helping them achieve their business goals. This is an environment where your experience is valued, your ideas are welcomed, and your impact is visible. Youll have the opportunity to work across a wide range of customers and projects, using the latest Microsoft technologies and best practices. We actively support continuous learning and professional development, ensuring you stay at the forefront of industry trends while building a rewarding and influential career. What you'll do Youll play a key role in shaping, designing, and delivering innovative solutions for our customers. Leading customer engagements by analysing requirements, gathering insights, and recommending effective, scalable solutions Acting as a Subject Matter Expert during presales activities, supporting opportunity qualification and solution design Designing and delivering complex Microsoft 365, Entra ID, and SharePoint (Online and On-Premises) solutions, including migrations of sites, content, workflows, and forms Presenting confidently to customers, validating requirements and supporting knowledge transfer Providing technical leadership and guidance to junior consultants within project teams Collaborating on larger programmes to ensure smooth handover to support teams Building strong relationships with customers and key stakeholders across Computacenter Staying current with emerging technologies, market trends, and Microsoft strategies What you'll need Youll bring deep technical expertise and strong leadership capability Significant hands-on experience with Microsoft 365 and on-premises Active Directory, including Entra ID, Single Sign-On, and Identity Governance & Access Management Strong SharePoint expertise (Online and On-Premises), including complex migration projects Experience designing and delivering complex, multi-technology solutions A graduate-level background or equivalent experience within a large organisation or the IT industry Relevant technical certifications or accreditations Excellent communication and presentation skills, with confidence presenting to senior internal and external audiences The ability to lead and coordinate large, virtual technical teams, with strong negotiation and stakeholder management skills A clear understanding of how technology solutions drive real business value Drive modern workplace transformation by leading complex M365 and SharePoint migrations. Apply today and join Computacenters Consultancy Practice TPBN1_UKTJ

Job Title: Customer Success Administrator Salary: £28,000 to £30,000 per annum Location: Hatfield Contract: Permanent, full-time Hours: Monday to Friday – 7.30am to 16.30pm COMPANY PROFILE Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open-plan offices with a positive team environment. They are seeking a candidate with a customer-focused background and ideally, project coordination experience. You’ll play a key role in managing materials, arranging deliveries, and providing project recommendations. If you're detail-oriented and proactive, this is the opportunity for you! SKILLS REQUIRED 2+ years in an office based customer service role Excellent communication skills over the phone and email Good numeracy skills Strong IT skills, excellent working knowledge on Excel Full UK licence to get to the location DESIRABLE SKILLS Knowledge / experience in the construction industry Sales support experience Able to read and understand architect drawings and specifications Competent with ERP / CRM systems Previous project coordination experience RESPONSIBILITIES Provide excellent customer service and manage calls. Process orders, coordinate deliveries, and resolve queries. Support customers, sales, and team leader daily. Scale floor plans, coordinate designs, and recommend products. Manage suppliers, chase orders, and check stock availability. Handle invoicing, payments, discrepancies, and emails. ADDITIONAL INFORMATION 25 days annual leave + bank holidays Christmas closure Workplace pension Parking on-site Modern offices Team events & socials Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT’s Privacy Policy for details on how we manage your data

Our client based in Kings Langley, is looking for a Forklift Counterbalance & Combi Lift driver to work within their warehouse and support within the materials control and goods in area. FLT Counterbalance & Combilift driver main duties will include: Putting away of stock using FLT licence Picking and packing of orders using handheld scanner Logging jobs onto the computer Manual handling Supporting other teams in other areas such as dispatchFLT Counterbalance & Combilift Key Requirements: Counterbalance & Combilift FLT license Minimum 1 year experience of background within construction/warehouseFLT Counterbalance & Combilift Shift time: 07:00am - 17:00pm Monday to Friday FLT Counterbalance & Combilift Pay Rate: £14.50 Per Hour The Best Connection is acting as an Employment Business in relation to this vacancy

Job Title: Financial Controller Location: Hemel Hempstead (Office-based) Hours: 20-30 hours per week over 3 or 4 days Type: Permanent, Part-Time You will take ownership of the finance function, working closely with senior leadership while remaining actively involved in the operational detail. This role suits someone comfortable in a scale-up environment, who thrives on improving processes and driving financial clarity across a complex, evolving business model. You will be supported by an in-house bookkeeper and a fractional CFO (focused primarily on investor relations), giving you autonomy to shape and enhance the finance function. Responsibilities include but are not limited to: Oversee day-to-day financial operations, including cashflow and banking Manage the full cash cycle: purchasing, logistics, inventory, manufacturing, export and fulfilment Lead budgeting and management reporting Produce biweekly management updates and monthly board reports Support investment activities, including investor reporting Oversee reporting for schemes such as EIS/SEIS, EMI, and grant funding (e.g. Innovate UK) Identify and implement process improvements to support scaling operations Provide financial insight and guidance to senior stakeholdersWhat we are looking for: Proven experience in a Financial Controller or senior finance role within a startup or scale-up environment Background in FMCG, food & drink, supplements or biotech manufacturing preferred Strong understanding of operational finance in product-based businesses Experience with UK and international markets; exposure to US/EU tax compliance is advantageousWhat on offer: Performance-related bonus Share options Company pension Employee discounts On-site parkingIf you are a commercially minded finance professional looking to play a key role in a high-growth, entrepreneurial business, this position offers both impact and flexibility. This is a unique opportunity to step into a role within a fast-scaling business operating across both R&D and consumer product markets. The organisation is experiencing strong growth across UK and international channels and is now seeking a finance professional who can combine strategic oversight with day-to-day execution. Apply now or contact us for a confidential discussion. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role

DV Cleared Monitoring Engineer Hemel Hempstead (Onsite) Up to £800 per day (Inside IR35) DV Clearance Required (MOD Environment) Are you an experienced Monitoring Engineer with strong infrastructure expertise and DV clearance? We're looking for a skilled professional to join a high-profile MOD programme, taking ownership of monitoring operations and leading a technical team within a secure environment. This is a key role where you'll combine hands-on engineering, leadership, and strategic input to drive operational excellence and support critical systems. What You'll Be Doing Leading day-to-day operations of the Windows/Infrastructure team Managing and optimising monitoring tools such as SCOM and PRTG Designing and configuring dashboards for network and system monitoring Supporting project delivery including solution design, estimation, and implementation Ensuring SLA compliance through effective incident response and escalation Mentoring engineers and building SME capability within the team Collaborating with architects and stakeholders to shape technical solutions Producing and maintaining high-quality technical documentation What We're Looking For Strong experience in enterprise infrastructure environments Proven expertise with SCOM, PRTG, and network/device monitoring Experience leading teams or acting as a senior technical specialist Solid understanding of SLA-driven environments and governance frameworks Background in project delivery (PRINCE2, PMI or similar) Excellent troubleshooting, documentation, and stakeholder communication skills Desirable Skills MCSE (or equivalent certification) ITIL Foundation Experience working in customer-facing or secure government environments If this Monitoring Engineer role is of interest, apply now or email your application to me at TPBN1_UKTJ

DV Cleared Monitoring Engineer Hemel Hempstead (Onsite) Up to £800 per day (Inside IR35) DV Clearance Required (MOD Environment) Are you an experienced Monitoring Engineer with strong infrastructure expertise and DV clearance? We're looking for a skilled professional to join a high-profile MOD programme, taking ownership of monitoring operations and leading a technical team within a secure environment. This is a key role where you'll combine hands-on engineering, leadership, and strategic input to drive operational excellence and support critical systems. What You'll Be Doing Leading day-to-day operations of the Windows/Infrastructure team Managing and optimising monitoring tools such as SCOM and PRTG Designing and configuring dashboards for network and system monitoring Supporting project delivery including solution design, estimation, and implementation Ensuring SLA compliance through effective incident response and escalation Mentoring engineers and building SME capability within the team Collaborating with architects and stakeholders to shape technical solutions Producing and maintaining high-quality technical documentation What We're Looking For Strong experience in enterprise infrastructure environments Proven expertise with SCOM, PRTG, and network/device monitoring Experience leading teams or acting as a senior technical specialist Solid understanding of SLA-driven environments and governance frameworks Background in project delivery (PRINCE2, PMI or similar) Excellent troubleshooting, documentation, and stakeholder communication skills Desirable Skills MCSE (or equivalent certification) ITIL Foundation Experience working in customer-facing or secure government environments If this Monitoring Engineer role is of interest, apply now or email your application to me at (url removed)

Permanent & 12‑Month Fixed Term Contract positions available | Full Time Office-based - Hatfield | Monday to Friday Tate are currently recruiting two Membership Account Executives to join a friendly, collaborative team environment. These are hands-on, office-based roles focused on building trusted relationships with business members and helping them achieve greater value and outcomes from their membership. This is not a hard sales role. Success comes from consultative conversations, genuine curiosity about your customers' businesses, and the ability to identify opportunities where additional services, events, upgrades or sponsorships can add real value. The Opportunity You'll work closely with a portfolio of business members, acting as a first point of contact and trusted advisor throughout their membership journey. Your focus will be on engagement, retention and growth - ensuring members are fully aware of and involved in the benefits available to them. The role suits someone who enjoys being operational, front‑line and people‑focused, with a natural ability to build rapport and confidence across a wide range of stakeholders. Key Responsibilities Proactively engage with members to deliver an excellent, consistent customer experience Hold consultative conversations to understand business needs and identify value‑added solutions Encourage participation in events, networking opportunities and business initiatives Explore and promote relevant upgrades, sponsorship and additional services where appropriate Support membership renewals and retention activity Conduct regular account calls and occasional 1‑to‑1 meetings (in person or virtual) Accurately maintain records and activity through a CRM system Attend occasional business events (early mornings or early evenings - typically 1-2 per month) Travel locally to meet members where required (Hertfordshire) Contribute to team targets around engagement, revenue growth and member satisfaction What We're Looking For Background in business‑to‑business roles, ideally across multiple industries Comfortable communicating with people at all levels, from SMEs to senior leaders Naturally consultative, with the confidence to have commercial conversations in a subtle, value‑led way Professional, credible and customer‑focused with high personal and business standards Strong organisational skills and attention to detail Enjoys working in a team-based, office environment Target‑driven, but motivated by relationships and long‑term value rather than hard selling Full UK driving licence and access to a vehicle you are happy to use for business purposes Willingness to travel locally across Hertfordshire for occasional face‑to‑face meetings and to attend networking events Working Pattern & Rewards Office based in Hatfield, Monday to Friday Occasional attendance at business events outside core hours with time back in lieu Good basic salary, plus bonus and additional earning potential Two opportunities available: Full-time permanent position Full-time 12‑month fixed term contractThis is an excellent opportunity for someone who thrives in a relationship‑led, professional team environment and enjoys making a tangible difference to customer experience, engagement and long‑term value. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Job Title: Sales Administrator Location: Kings Langley Job Type: Full time, temporary to permanent role - Monday to Friday 0830 to 1700 Salary: £16.92 per hour Brook Street are working on behalf or our client seeking a highly organised Sales Administrator that has a background working with high level sales teams up to sales director level. This is a dynamic role combining administrative excellence with executive support, ideal for someone who thrives in a busy environment and enjoys multitasking. This role is responsible for efficiently managing all sales-related administrative tasks, including processing and reporting sales data, maintaining filing records . You will also be required to manage the sales inbox, booking meeting rooms and providing administrative support to sales team. This is a long term temporary role that would lead into a permanent role for the right candidate. There will be training given on all house systems The successful candidate should have a background as a sales administrator or EA role or similar. Have strong organisational skills and time management. Excellent written and verbal communication abilities High attention to detail and accuracy Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to prioritise tasks and work under pressure Professional, adaptable, and proactive attitude If you think you are right for the role please apply straight away as this is an immediate start. Brook Street NMR is acting as an Employment Business in relation to this vacancy

Position: Costing & Quoting Engineer Location: Hatfield (Hybrid / Remote, Initial Office-Based Training Required) We are currently recruiting for a Costing & Quoting Engineer to join a specialist engineering organisation based in Hatfield. This is a permanent position and an exciting opportunity to work within a technical commercial environment, supporting engineering and sales teams with accurate costing and quotation support. Full training will be provided in the office, followed by hybrid or remote working flexibility. As a Costing & Quoting Engineer, you will play a key role in preparing accurate quotations and cost models for customer projects, ensuring technical and commercial alignment across all proposals. Responsibilities: · Prepare detailed costings and quotations based on technical specifications and customer requirements · Analyse engineering drawings, BOMs, and project data to build accurate pricing models · Liaise with engineering and production teams to validate costs, materials, and lead times · Support the sales team with technical and commercial input during bid and tender processes · Maintain and update pricing databases and costing tools to ensure accuracy and consistency · Identify opportunities for cost optimisation and improved margins · Respond to customer and internal queries regarding quotations and technical details · Ensure all quotations are delivered accurately and within required timescales Skills: · Minimum 1 year experience in a similar costing, estimating, quoting, or technical commercial role · Background in engineering, manufacturing, or industrial products preferred · Strong analytical and numerical skills with excellent attention to detail · Ability to interpret technical drawings and specifications · Confident communication skills, able to work with both technical and non-technical teams · Strong IT skills, particularly Excel and data management systems · Highly organised with the ability to manage multiple quotations simultaneously · Logical approach to problem solving and continuous improvement mindset · Self-motivated with a willingness to learn and develop How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact us on +44 (0)(phone number removed) or email . Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, ensuring our clients provide high quality opportunities for your career development. We encourage and promote equality and diversity within the workforce and operate with honesty, integrity, and impartiality, ensuring all applications are considered fairly and without bias. When registering with Proactive, you will have access to some of the most specialist opportunities in the marketplace, working with leading companies across the engineering sector. Follow us on LinkedIn and Facebook for industry updates and download our app for live job notifications. We look forward to helping you find your next role. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy

Senior Systems Engineer – Test & Instrumentation About The Company A well-established engineering business specialising in the design and delivery of advanced test and measurement systems for highly regulated industries. The company has built a strong reputation for delivering bespoke engineering solutions, supported by a stable and experienced team and long-term customer relationships. The position has become available due to the planned retirement of a long-standing employee, reflecting the organisation’s strong staff retention and continuity. The Role This Senior Systems Engineer – Test & Instrumentation position is a hands-on engineering role focused on the design and delivery of bespoke test systems and instrumentation solutions. Working across the full project lifecycle, the Senior Systems Engineer – Test & Instrumentation will be responsible for interpreting customer requirements and developing integrated electrical, instrumentation, and control systems for specialist applications. This role would suit a Systems Engineer, Test Engineer, or Instrumentation Engineer looking to work on complex, one-off engineering systems. Key Duties: • Interpret customer requirements and translate into engineering solutions, • Design electrical and instrumentation systems for bespoke applications, • Develop system architectures integrating hardware, control systems, and software, • Produce technical specifications, drawings, and test procedures, • Support system integration, testing, and commissioning, • Work closely with customers throughout project delivery, • Contribute to continuous improvement of engineering systems and processes Benefits: • Competitive salary (£55,000 – £75,000), • Discretionary annual bonus, • Stable, long-established engineering environment, • Opportunity to work on bespoke, technically challenging systems, • High level of autonomy and ownership Location: Hertfordshire (Hemel Hempstead area) Commutable from: St Albans, Watford, Luton, Stevenage, Milton Keynes, North London Candidates The Senior Systems Engineer – Test & Instrumentation role would suit an experienced engineer with a background in systems engineering, instrumentation, or test environments, ideally within bespoke or R&D-focused engineering projects. You will be comfortable working across disciplines, with the ability to interpret requirements and develop practical engineering solutions. Key Requirements: • HNC/HND or Degree in Electrical, Instrumentation, or Systems Engineering, • Experience working on test systems, instrumentation, or bespoke engineering projects, • Strong understanding of system integration (electrical, instrumentation, control), • Ability to interpret technical requirements and translate into design solutions, • Experience supporting commissioning, testing, and system validation, • Strong communication skills and ability to work directly with customers Desirable: • Experience with data acquisition or test environments, • Exposure to LabVIEW or similar platforms, • Background in aerospace, defence, or other regulated industries Suitable Backgrounds / Job Titles May Include: • Systems Engineer, • Test Engineer (Senior), • Instrumentation Engineer, • Integration Engineer, • Controls Engineer, • Electrical Design Engineer (Controls / Systems) Diagonal J Ltd is acting as a recruitment agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation

Senior Electrical Design Engineer ABOUT THE COMPANY A well-established engineering business specialising in the design and delivery of advanced test and measurement systems for highly regulated industries. The company has built a strong reputation for delivering bespoke engineering solutions, supported by a stable and experienced team and long-term customer relationships. ABOUT THE ROLE This Senior Electrical Design Engineer position is a hands-on engineering role focused on the design and delivery of bespoke test systems and instrumentation solutions. Working across the full project lifecycle, the Senior Electrical Design Engineer will be responsible for interpreting customer requirements and developing integrated electrical and instrumentation systems for specialist applications. This role is specifically suited to an engineer who has delivered full lifecycle turnkey projects involving bespoke machinery or test systems. Key Duties: • Interpret customer requirements and develop practical engineering solutions, • Design electrical and instrumentation systems using AutoCAD / AutoCAD Electrical, • Produce electrical schematics, wiring diagrams, and system documentation, • Specify and integrate sensors, instrumentation, and data acquisition systems, • Support system build, integration, testing, and commissioning, • Troubleshoot and resolve technical issues during development and delivery, • Work directly with customers and internal stakeholders throughout projects, • Contribute to project planning, cost estimation, and delivery Benefits: • Competitive salary (up to £75,000), • Annual bonus scheme, • Stable, long-established engineering environment, • Opportunity to work on bespoke, technically challenging systems, • High level of autonomy and ownership Location: Hertfordshire (Hemel Hempstead area) Commutable from: St Albans, Watford, Luton, Stevenage, Milton Keynes, North London CANDIDATES The Senior Electrical Design Engineer role would suit an experienced engineer with a strong background in electrical design, instrumentation, and the delivery of bespoke engineering systems. You will be comfortable working across disciplines, taking ownership of projects from concept through to commissioning, and engaging directly with customers. Key Requirements: • HNC/HND or Degree in Electrical Engineering or related discipline, • Strong experience using AutoCAD / AutoCAD Electrical for electrical design, • Proven experience delivering full lifecycle turnkey engineering projects, • Experience designing and integrating instrumentation and sensor systems, • Experience working on bespoke machinery or test systems, • Hands-on experience with integration, testing, and commissioning, • Strong troubleshooting and problem-solving skills, • Ability to work directly with clients and stakeholders Desirable: • Background in aerospace, defence, or similar regulated industries, • Experience with data acquisition or test environments, • Exposure to control systems (PLC / SCADA), • Commercial awareness or involvement in project costing Suitable Backgrounds / Job Titles May Include: • Electrical Design Engineer, • Senior Electrical Engineer, • Controls & Instrumentation Engineer, • EC&I Engineer, • Systems Engineer (Electrical bias) Diagonal J is acting as a recruitment agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation

Job Title: Sales Administrator Location: Kings Langley Job Type: Full time, temporary to permanent role - Monday to Friday 0830 to 1700 Salary: £16.92 per hour Brook Street are working on behalf or our client seeking a highly organised Sales Administrator that has a background working with high level sales teams up to sales director level. This is a dynamic role combining administrative excellence with executive support, ideal for someone who thrives in a busy environment and enjoys multitasking. This role is responsible for efficiently managing all sales-related administrative tasks, including processing and reporting sales data, maintaining filing records . You will also be required to manage the sales inbox, booking meeting rooms and providing administrative support to sales team. This is a long term temporary role that would lead into a permanent role for the right candidate. There will be training given on all house systems The successful candidate should have a background as a sales administrator or EA role or similar. Have strong organisational skills and time management. Excellent written and verbal communication abilities High attention to detail and accuracy Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to prioritise tasks and work under pressure Professional, adaptable, and proactive attitude If you think you are right for the role please apply straight away as this is an immediate start. Brook Street NMR is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary £110,000 - £130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more 'Work from anywhere' flexibility Additional perks including discounts and wellbeing support This is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Outbound Sales Advisor Hemel Hempstead - salary £28,000 to £32,000 dependent on experience Are you a confident communicator who thrives on building relationships and uncovering new opportunities? This could be the role that takes your sales career to the next level. Our client is a highly respected manufacturer of premium products, with a strong presence in the UK and international markets. Known for their commitment to quality and outstanding customer service, they pride themselves on creating long-term partnerships with both customers and employees. You'll be joining a business where initiative is encouraged, success is shared, and your contribution truly matters. The Role As an Outbound Sales Advisor, you'll play a pivotal role in driving new business growth. Working closely with the wider Sales Team, you'll proactively engage potential customers, open doors to new opportunities, and help strengthen relationships with existing accounts. This position is primarily office-based in Hemel Hempstead, with the opportunity for some field-based work as the role develops. What You'll Be Doing Proactively reaching out to prospective and existing B2B customers via telephone Identifying and developing new sales opportunities across targeted accounts Following up on enquiries, sample requests, referrals and online leads (both warm and cold) Re-establishing relationships with dormant accounts and bringing them back to life Booking follow-up conversations and maintaining strong pipelines Managing a high volume of outbound activity in line with agreed KPIs Keeping CRM records accurate, detailed and up to date Tracking daily call activity and monitoring conversion success Collaborating with the wider sales team and contributing to meetings, launches and performance updates What We're Looking For Proven success in an outbound B2B telesales environment Strong customer service or sales background Confident, professional, and engaging telephone manner Self-motivated, proactive, and results-driven Well-organised with the ability to plan and prioritise effectively Comfortable working to targets and remaining calm under pressure IT-literate, with experience using CRM systems Field sales experience would be an advantage, but not essential Why Apply? You'll be joining a supportive, forward-thinking business that invests in its people and rewards commitment and performance. If you enjoy creating opportunities, building relationships and being part of a collaborative sales culture, this is a role where you can genuinely make an impact. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

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Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu