Field Care Supervisor
4 days ago
Cambridge
Job Description ? Join Our Team as a Field Care Supervisor – Make a Real Difference Every Day! ? Specialism: Community Care Contract: Full-Time Location: Cambridge Benefits: Competitive package, 28 days annual leave + bank holidays, exciting rewards scheme Are you ready to take the next step in your care career? Do you thrive on supporting others, driving quality, and making a meaningful impact in your community? If so, we want to hear from you! ?? Your New Role: Field Care Supervisor (FCS) As a Field Care Supervisor, you’ll be the vital link between our care teams, clients, and management—ensuring exceptional, person-centred care is delivered in the community. You’ll lead with compassion, uphold compliance standards, and champion best practices across the service. ?? What You’ll Be Doing: ?? Client Care & Quality Assurance Conduct initial assessments and regular care plan reviews Perform spot checks, audits, and quality monitoring visits Ensure care packages meet individual needs and preferences Respond to concerns and escalate when needed Attend multi-agency meetings and support clients with health appointments Keep care records up to date using Birdie ?? Staff Supervision & Support Mentor and supervise care workers in the field Lead staff introductions, shadowing, and competency checks Identify training needs and support development Promote safe practices and specialist skills Encourage effective use of care management systems ?? Operational Duties Assist with rota planning and emergency cover Maintain accurate documentation and compliance Liaise with managers to ensure continuity of care Promote service improvements and safe working practices ?? Communication & Coordination Act as a key liaison between clients, staff, and management Report incidents, safeguarding concerns, and changes in client needs Collaborate with external professionals and agencies ? What We’re Looking For: Proven experience in care, recruitment, admin, or quality assurance Strong understanding of safeguarding, confidentiality, and CQC standards Excellent communication and organisational skills Confident working independently and using IT systems (Excel, Word, care platforms) Willingness to travel – Full UK driving licence and access to a vehicle is essential Self-motivated and passionate about promoting quality care Desirable: Level 2/3 Health & Social Care qualification First Aid, Moving & Handling, Medication training (or willingness to complete) ?? Tech Requirements: You’ll need access to a laptop/computer and mobile phone (BYOD unless otherwise agreed). ? Why Join Us? We’re more than just a care provider—we’re a community. You’ll be part of a supportive team that values your growth, celebrates your achievements, and empowers you to make a difference every single day. Ready to lead with heart and drive quality in care? Apply now and be the change in someone’s life.