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One Avenue Group is a boutique, luxury serviced office company that are based in numerous iconic locations in London. We pride ourselves in being the very best in offering a high level of service & hospitality. We’re looking for career-focused individuals to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Responsibilities for Client Experience Assistant: As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You Will Work Alongside a Growing Team Of Other Client Experience Assistants, While Reporting To The Assistant Centre Manager. Some Of Your Key Responsibilities Will Include: Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success Requirements: You will ideally be someone that has: The will to learn and develop their skills in customer service and high-end hospitality The ability to communicate to our clients with etiquette and politeness An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment Strong team player capabilities with an ability to work well in a productive team environment An energy and enthusiasm to learn and develop yourself and build your career An ability to demonstrate flexibility and operate in a changeable environment MS Office skills, including Word, Excel and PowerPoint
Restaurant Manager vacancies like this don’t come along very often. Monday to Friday only, Weekends off - Your Dream Schedule! If you are looking for a work/life balance Work/Life Harmony Awaits You! If you're passionate about people, innovation, and exceptional hospitality, this is your calling. Apply today as this opportunity won’t be here for long….. We are looking for an Assistant Manager with our passion for teamwork, to join the team at one of our City sites. This role is well suited for an experienced supervisor or Assistant Manager looking to progress their career in all areas of management. We are an independent business and a close knit team. We work together, have autonomy in our roles, and have a voice in decisions. There is always something new in Scarpetta – no 2 days are the same and there is always an exciting project to get involved with. Our service style is unique – at lunch we are grab n’ go catering for the City office crowd, but dinner is full service restaurant. We make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Driving speed in lunch and authentic hospitality at dinner are what we are looking for! We are a food led business so an understanding of kitchen operations is highly desirable. You will be…. - Positive, warm and approachable - All about the people - prioritising the needs of your team and guests always comes first - Have a teamwork mindset, 1 team 1 dream - Passionate about all things food and drink - Solutions focused and a creative problem solver - Confident running busy shifts with strong organisational and time management skills - Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. - Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience - Running efficient shifts and responsible for opening and closing procedures. - Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. - Ensure high standards of health and safety and food safety are maintained at all times - Work with the Management Team to control costs in relation to labour and stock control What would I get in return? Perks and Benefits.... - Extra holiday day added after each year up to 33 days - A proper WORK-LIFE Balance -** Monday to Friday only (No weekends ever) ** - No late nights. 45 hour contracts. - A bonus of up to £4,000 a year, with realistic targets. It’s in everyone’s interests if you meet the targets! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee
I’m We're looking for a dynamic new Kitchen Manager 👩🍳 👨🍳 to take the reins at our first ever site, the O.G, Shoreditch Boxpark QSR location 🍔 . If you're a Head Chef / Kitchen Manager with great energy, leadership skills and entrepreneurial spirit, you'll thrive in this role. The location is in the heart of the bustling Shoreditch Boxpark with a strong mix of in house 🍴 and delivery 🥡 sales. - About the Role All the usual Head Chef stuff,: Ordering + Stock Management 🧮 - Recruitment + Training + Team Management Maintaining 🧑🤝🧑 - Hygiene standards 🧽 + Due Diligence ✅ Making sure we have everything on the menu, all the time. Building on and maintaining our great company culture. Work life balance and autonomy are really important to us and we're constantly looking to support you to achieve that not just for yourself but your team too. Systems we're using are Planday (Rotas), MarketMan (ordering and stock managemenet), Flow Hospitality (Training), Lightspeed / Deliveroo (EPOS) Google Sheets (reporting) Pay + Contract This is an hourly paid position, you’ll write you’re own rota so you have flexibility but would be expected to work around 45h/wk full time with a mix of opens/closes over 5 days a week. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. Previous Head Chef or Management experience is essential, with at least 2-3 years in a similar sized QSR location. Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. Great leadership skills. This really will be your kitchen and a big part of your role is to inject your energy and positivity into the atmosphere. Taking the time to train and mentor your team. Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site. Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!
At Workr, we believe that every individual has their purpose, and our values and work ethic reflect this belief. We are dedicated to helping individuals find roles that not only match their skillsets but also contribute to their career development and professional growth. We understand that the long-term success of any organization depends on its ability to access the right talent at the right time. Workr specializes in enabling businesses, both in the UK and overseas, to efficiently and compliantly leverage flexible workforces. Our suite of services for recruiters and end hirers is designed to alleviate the risks, hassles, and complexities associated with contingent labor supply. We provide comprehensive and agile solutions that simplify the process of engaging talent, ensuring compliance every step of the way. Our offerings include: - A complete range of compliance-assured contractor engagement models. - Tailored funding and back-office solutions to suit your business needs. - A comprehensive and flexible pay and billing platform. - Personalized support on all aspects of compliance. - International solutions to facilitate compliant labor supply overseas. Position Overview: As a Recruiter at Workr, you will play a crucial role in sourcing, screening, and onboarding top talent for our clients. You will work closely with hiring managers and stakeholders to understand their requirements and find the best-fit candidates to meet their needs. The ideal candidate will have a strong understanding of recruitment best practices, excellent communication skills, and the ability to thrive in a fast-paced environment. Responsibilities: - Collaborate with hiring managers to identify staffing needs and requirements. - Source candidates through various channels, including job boards, social media, and professional networks. - Screen resumes and applications to identify qualified candidates. - Conduct interviews and assessments to evaluate candidate skills and qualifications. - Coordinate and schedule interviews with hiring managers. - Facilitate the offer process and negotiate employment terms. - Ensure compliance with all relevant employment laws and regulations. - Build and maintain relationships with candidates and clients to foster long-term partnerships. - Keep abreast of industry trends and best practices in recruitment. Qualifications: - Bachelor's degree in Human Resources, Business Administration, or related field. - Proven experience as a recruiter or in a similar role. - Familiarity with recruitment software and tools. - Strong understanding of employment laws and regulations. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize workload effectively. - Detail-oriented with strong organizational skills. - Ability to work independently and as part of a team. - Flexibility to adapt to changing priorities and deadlines. Join us at Workr and be part of a dynamic team dedicated to connecting talent with opportunity. Together, we can shape the future of work and empower individuals to achieve their full potential. Apply now to embark on a rewarding career journey with us!
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy