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The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Role Details: Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment Experience in working in a sports, leisure or activity environment. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

The Resort Fire Safety Manager role will aim to provide strategic leadership, professional assurance, and subject matter expertise to ensure effective fire safety management across each resort. The role will be accountable for maintaining compliance with statutory requirements, recognised standards, and internal policies, while supporting safe operations, capital development, and organisational risk management objectives. • Provide authoritative fire safety advice and assurance to Senior Leaders and Heads of Department, including leadership in the resolution of fire-related issues and incidents., • Ensure compliance with UK fire safety legislation, British Standards, Building Regulations, and applicable codes of practice across resort operations., • Act as the principal point of contact with the Fire & Rescue Service, enforcing authorities, insurers, and other external stakeholders on fire safety matters. Risk Assessment & Assurance, • Undertake, review, and monitor fire risk assessments across a diverse range of building types, ensuring risks are appropriately managed, documented, and actioned., • Undertake site-specific fire risk assessments support licensing requirements for caravan parks (where applicable), • Establish and maintain a structured programme of inspections, audits, and assurance activities, providing confidence to senior management. Systems, Assets & Performance Oversight, • Provide strategic oversight of fire safety systems and equipment, ensuring they remain operational, compliant, and effectively maintained., • Lead the monitoring, analysis, and mitigation of fire alarm performance, including unwanted fire alarm activations and system reliability trends., • Oversee the performance, competence, and compliance of external contractors delivering fire safety systems and services. Policy, Training & Competence, • Contribute to the development, implementation, and continuous review of company fire safety policies, procedures, and standards., • Provide management and assurance over fire safety training arrangements and drills, ensuring relevant personnel are competent and appropriately trained., • Promote a positive fire safety culture and consistent application of best practice across all resort teams. Capital Projects & Project Oversight, • Provide fire safety leadership for capital projects, including new builds, refurbishments, and alterations, ensuring fire safety principles are embedded from design through to delivery., • Advise on fire safety implications relating to building structure, fabric, services, and maintenance activities. Reporting, Leadership & Continuous Improvement, • Prepare and present periodic and annual fire safety performance reports, identifying key risks, trends, and strategic improvement opportunities for senior leadership teams., • Lead the identification, investigation, and resolution of fire safety non-compliances, ensuring effective escalation, corrective action, and learning., • Fire Safety Compliance, • Fire Evacuation Plans and Execution, • Continuous review of company fire safety policies, procedures, and standards., • Fire safety budget on BAU and capital spend, • Reduced incidents, • Proactive Fire Safety Management, • Diploma-level qualification (or equivalent) in Fire Safety., • Professional membership of a recognised fire safety body (e.g. Institution of Fire Engineers (IFE) or Institute of Fire Safety Managers (IFSM), at an appropriate grade) is desirable but not essential., • Demonstrable experience in fire safety management, preferably within the leisure, tourism, or hospitality sector but not essential., • Strong working knowledge of UK fire safety legislation, British Standards, Building Regulations, and relevant Codes of Practice., • Understanding of project delivery, budgetary control / constraints, and the commercial impact of fire safety decisions., • Strong communication and stakeholder engagement skills, with the ability to operate confidently at senior level., • Competent IT and communication skills for report writing and communicating with all tiers of employment and external bodies., • A team player, credible, proactive, and confident professional with a strong sense of ownership and accountability., • Highly organised with the ability to prioritise and manage risk., • Balanced decision-maker, capable of aligning compliance requirements with operational and commercial realities., • Committed to continuous improvement and professional best practice. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Position: Chiller Engineer Location: London & The Home Counties Salary: Up to £55,000 DOE Chiller Engineer - Job Overview Chiller Engineer required in London & The Home Counties for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment. Their client base consists of long-standing client relationships with clients such as David Lloyd Leisure, Vue Cinemas, Cineworld, Tate & Lyle, Radisson Hotels, Hilton, Malmaison & more. The Chiller Engineer will be responsible for maintaining, servicing, fault-finding, and repairing a range of chillers within commercial properties. The engineer will also work on the hydronic circuit associated with the chiller too; to include, but not limited to pumps, pressurisation units. Over time, the Chiller Engineer will be expected to share their knowledge and provide training to Senior HVAC Engineers. Chiller Engineer - Salary & Benefits • Basic Salary up to £55,000 DOE, • Company Van - Optional Personal Use of the vehicle, • Profit share scheme applicable after 12 months' service - Up to £3,600 tax free, • Overtime, • 40 hour working week, travel paid after 30 mins each way, • On call allowance (1 in 4/5, £1,200 guaranteed - if called out Travel Paid door to door), • Pension, • 22 days' holidays plus bank holidays this will increase to 25 days after 5 years and 30 days after 10 years., • Apprenticeship served within the air conditioning industry (Not Essential), • Level 2 or Level 3 NVQ Air Conditioning and Refrigeration or equivalent, • 2079 Safe Handling of Refrigerants (F-Gas), • Full Driving Licence, • Experienced with service, maintenance, fault finding and repair, • Live within a commutable distance of London JBRP1_UKTJ

Maintenance Plumber -Commercial Building Crawley, West Sussex- 4 on 4 off days & nights - £42,333 per annum CBW are currently recruiting for a Maintenance Plumber to be based at a large commercial building in Crawley, West Sussex. The successful candidate will be a qualified plumber with a proven track record in commercial/property building maintenance. He or she will be required to carry out M&E/Fabric planned and reactive maintenance across this large static site. Working with the maintenance team on site. He or she will be required to have an understanding/hands-on experience of the below. In return, the company is offering a competitive salary, further training, overtime, and the chance to work at this very unique and interesting site. Hours of work • 4 on 4 off - 2 days 2 nights, • 06:30am-18:30pm Days / 18:30pm - 06:30am Nights, • 12 Hour Shifts Package, • Basic Salary up to - £37,400 + £4,933 shift allowance = £42,333, • 20 Days Annual Leave, • Free Parking on site, • Pension, • Internal and External Training Courses, • Genuine career progression, • Repairing Toilets and Sinks, • Unblocking Toilets, • Water Hygiene maintenance and inspections, • Pipework inspections and repairs, • Minor installation works, • Carpentry work, • Minor fixing, • Maintenance of pumps, expansions vessels, PRVs and TMVs, • Flexible in helping other trades on site, • Planned and reactive works, • Water Treatment (Temperature checks / Not dosing), • General building fabric, • Escort specialist subcontractorsRequirements, • Plumbing qualified level 3 minimum, • A proven track record in commercial or property maintenance, • Installation experience, • Excellent customer service skills, • Happy to cover a large site JBRP1_UKTJ

About the Role Senior Property Manager required for a growing short-term lettings and holiday rental business based in Chichester Marina within the property management sector. This office-based role sits within a structured guest operations team and is suited to an experienced professional with a background in short-term lettings, Airbnb or Bookingcom platforms. You will manage listings, guest communication and operational delivery, ensuring high standards and strong commercial performance across a portfolio of managed properties. Key Responsibilities * Manage and optimise listings across Airbnb, Bookingcom and VRBO * Maintain accurate descriptions, imagery and amenities for all properties * Monitor pricing systems, availability and booking performance * Handle booking enquiries and maximise conversion rates * Oversee guest communication before and during stays * Coordinate housekeeping and maintenance to uphold standards Required Skills and Experience * Experience in short-term lettings or property management * Strong knowledge of Airbnb, Bookingcom or similar platforms * Excellent written communication and guest service skills * High attention to detail and presentation standards * Confident using pricing systems and structured processes * Experience with Guesty or similar PMS advantageous Benefits and Package * 10% performance-based bonus * 30 days holiday including bank holidays * Additional leave with length of service * Paid birthday leave * Free onsite parking * Clear progression opportunities JTRA1_UKTJ

HVAC Engineer x3 Bognor Regis £45,000 | MondayFriday 08:0017:00 | No Call Out We are currently recruitingthree HVAC Engineersto join a leading national facilities management provider, supporting a flagship seaside holiday destination inBognor Regis. This large-scale coastal leisure complex includes accommodation and entertainment venuesoffering a varied and engaging working environment within a secure, long-term contract. The Role * Planned and reactive maintenance on HVAC plant and associated systems * Servicing, fault finding, and repairs on AHUs, FCUs, pumps, motors, heating and cooling systems * Supporting compliance and statutory maintenance across the site * Use of an on-site pool vehicle when required Contract start date:1st April 2026 Working hours:MondayFriday, 08:0017:00 No call-out requirement Salary & Benefits: * £45,000 per annum * 25 days annual leave + 8 bank holidays * Overtime paid at1.5x and 2x rates * Perkbox rewards platform * Mobile phone discount schemes * Long-term stability with a major, well-established FM company Requirements: * Qualified HVAC Engineer (NVQ Level 2/3 or equivalent) * Strong experience with commercial heating & cooling systems * F-Gas (preferred) * Ability to pass anEnhanced DBS check(mandatory due to site requirements) * Full UK driving licence If you're looking for a secure MondayFriday role with excellent benefits, no call-out, and the chance to work within one of the South Coasts most recognisable leisure environments, apply now ahead of the April 2026 mobilisation. JTRA1_UKTJ

Position: Commercial Gas Engineer Location: South East Salary: Outside of London up to £55,000 DOE/Inside London up to £60,000 DOE Commercial Gas Engineer - Job Overview Commercial Gas Engineers required in the South East. Our client offers their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC solutions including commercial boilers, heating systems, mechanical plant equipment, air conditioning and chillers. Their client base consists of long-standing client relationships with clients such as David Lloyd Leisure, Vue Cinemas, Cineworld, Tate & Lyle, Radisson Hotels, Hilton, Malmaison & more. Commercial Gas Engineer - Salary & Benefits • Basic Salary up to £55k outside of London DOE, up to £60,000 in London DOE, • Company Van - Optional Personal Use of the vehicle, • Profit share scheme applicable after 12 months' service - Up to £3,600 tax free, • Overtime, • 40 hour working week, travel paid after 30 mins each way, • On call allowance (1 in 4/5, £1,200 guaranteed - if called out Travel Paid door to door), • Pension, • 22 days' holidays plus bank holidays this will increase to 25 days after 5 years and 30 days after 10 years. The Commercial Gas Engineer must hold valid ACS Commercial Gas Tickets and be able to cover the region for the clients listed above with day-to-day tasks including planned and reactive service and maintenance visits as well as responding to breakdowns, performing fault finding tasks and carrying out repairs to Commercial Boilers, Commercial Gas appliances, General Plant Room/Mechanical equipment. Commercial Gas Engineer - Job Requirements • Commercial Gas Tickets (CODNCO1, ICPN1, CIGA1, CORT1, CDGA1), • NVQ in Heating & Ventilation, • Full drivers' licence JBRP1_UKTJ

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success.Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlins Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of AccommodationAs part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of AccommodationIn addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family-friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on-shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what great looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment JBRP1_UKTJ

Job Profile for Air Conditioning Engineer - SEL46094 Position: Air Conditioning Engineer Location: Mobile across PO, SO & GU postcodes Salary: £40,000 - £43,000 plus door-to-door travel pay We've partnered with a specialist Air Conditioning Contractor based in Hampshire who has been operating for 30 plus years. They have seen growth across the business and is now seeking an Experienced Air Conditioning Engineer to join a close-knit team. The Air Conditioning engineer will be carrying out service, maintenance, fault finding and repair across a diverse commercial portfolio such as blue light and council contracts. Day to day, you will be working across VRV, VRF, Split, Multi Split and FCUs. Job Requirements Minimum 5 years' experience within Air Conditioning/HVAC Strong knowledge of VRV, VRF, Split, Multi Split and FCUs Additional knowledge of AHUs and chillers is beneficial Must be confident across Service, Maintenance, Fault Finding and Repairing Able to mentor junior/apprentice engineers Must be living within commutable distance to work across Hampshire, West Sussex and parts of SurreySalary & Benefits Basic salary up to £43,000 based on experience 40 hour week plus overtime available Overtime paid at 1.5x & 2x Door to door Travel pay 1-4 in call out - £140 retainer plus overtime rates and Door to door travel pay 23 days holiday plus bank holidays - increasing with service Birthday day off Company Van with optional personal use (local use only)Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Description The Resort Fire Safety Manager role will aim to provide strategic leadership, professional assurance, and subject matter expertise to ensure effective fire safety management across each resort. The role will be accountable for maintaining compliance with statutory requirements, recognised standards, and internal policies, while supporting safe operations, capital development, and organisational risk management objectives. Provide authoritative fire safety advice and assurance to Senior Leaders and Heads of Department, including leadership in the resolution of fire-related issues and incidents. Ensure compliance with UK fire safety legislation, British Standards, Building Regulations, and applicable codes of practice across resort operations. Act as the principal point of contact with the Fire & Rescue Service, enforcing authorities, insurers, and other external stakeholders on fire safety matters. Risk Assessment & Assurance Undertake, review, and monitor fire risk assessments across a diverse range of building types, ensuring risks are appropriately managed, documented, and actioned. Undertake site-specific fire risk assessments support licensing requirements for caravan parks (where applicable) Establish and maintain a structured programme of inspections, audits, and assurance activities, providing confidence to senior management. Systems, Assets & Performance Oversight Provide strategic oversight of fire safety systems and equipment, ensuring they remain operational, compliant, and effectively maintained. Lead the monitoring, analysis, and mitigation of fire alarm performance, including unwanted fire alarm activations and system reliability trends. Oversee the performance, competence, and compliance of external contractors delivering fire safety systems and services. Policy, Training & Competence Contribute to the development, implementation, and continuous review of company fire safety policies, procedures, and standards. Provide management and assurance over fire safety training arrangements and drills, ensuring relevant personnel are competent and appropriately trained. Promote a positive fire safety culture and consistent application of best practice across all resort teams. Capital Projects & Project Oversight Provide fire safety leadership for capital projects, including new builds, refurbishments, and alterations, ensuring fire safety principles are embedded from design through to delivery. Advise on fire safety implications relating to building structure, fabric, services, and maintenance activities. Reporting, Leadership & Continuous Improvement Prepare and present periodic and annual fire safety performance reports, identifying key risks, trends, and strategic improvement opportunities for senior leadership teams. Lead the identification, investigation, and resolution of fire safety non-compliances, ensuring effective escalation, corrective action, and learning. Support the development of team through mentoring and professional guidance. Maintain professional competence through ongoing awareness of emerging legislation, guidance, and technology. KPIs Fire Safety Compliance Fire Evacuation Plans and Execution Continuous review of company fire safety policies, procedures, and standards. Fire safety budget on BAU and capital spend Reduced incidents Proactive Fire Safety Management About You Diploma-level qualification (or equivalent) in Fire Safety. Professional membership of a recognised fire safety body (e.g. Institution of Fire Engineers (IFE) or Institute of Fire Safety Managers (IFSM), at an appropriate grade) is desirable but not essential. Demonstrable experience in fire safety management, preferably within the leisure, tourism, or hospitality sector but not essential. Strong working knowledge of UK fire safety legislation, British Standards, Building Regulations, and relevant Codes of Practice. Understanding of project delivery, budgetary control / constraints, and the commercial impact of fire safety decisions. Strong communication and stakeholder engagement skills, with the ability to operate confidently at senior level. Competent IT and communication skills for report writing and communicating with all tiers of employment and external bodies. A team player, credible, proactive, and confident professional with a strong sense of ownership and accountability. Highly organised with the ability to prioritise and manage risk. Balanced decision-maker, capable of aligning compliance requirements with operational and commercial realities. Committed to continuous improvement and professional best practice. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

The PackageSalary: £36,000 £45,000 per year (dependent on experience)45-hour working weekCompany van providedTools and uniform suppliedFuel card includedOngoing training and development opportunities23 days holiday plus bank holidaysThe PersonThe ideal candidate will be a skilled and reliable pip

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Commercial Manager - Social Housing Repairs & Maintenance£80k - £90k plus packageBirminghamWe are working with a leading contractor within the Social Housing sector who currently have an opportunity for a Commercial Manager to join their team in Birmingham. The Commercial Manager will be responsib

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Electrician – Social Housing Maintenance📍 Lincolnshire💼 Temporary or Temp‑to‑Perm Opportunity🚐 Van + Fuel Card | 37 Hours Per Week | Competitive Pay. Are you an experienced Electrician with a passion for keeping homes safe and well‑maintained?We’re recruiting for a Social Housing

Cleaner - Upavon.We're currently recruiting a full time Cleaner to join our cleaning and facilities teams for Defence, contracted to 37.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients a

Maintenance Electrician Role paying £38,000 per annum. Your new companyYou’ll be joining a well-established Direct Labour Organisation (DLO) that provides responsive, high-quality maintenance and repair services to residents across Kent, Sussex, and Surrey.