Customer care jobs in Manchester - Page 6Create job alerts

Specialist Customer Care Colleague. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.

In this role, you will be working on-site with our teams, visiting our customers ensuring we deliver a first-class customer experience, driving. Lead the customer care team (RLOs) on planned maintenance and retrofit projects.

Ensuring customer satisfaction. Updating relevant information in our customers records. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Job Title: Customer Care Operations Manager Location: Perth, PH1 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Operations Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why

Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising

Customer Sales Manager / Customer Relations Manager required at our Mere Hall Care Home in Hornsea!Hours per week-37. Salary-£40,000We have an exciting new role for a Customer Sales Manager based at Mere Hall care home in Hornsea. As an experienced sales and business development professional who th

Customer Care Call AdvisorNewcastle, NE12 8BUSalary:Starting £24,000 basic increasing to £26,000 with role progression. Shift Pattern:Monday to Friday between 9am until 5:30pmHolidays:29 days annual leave including bank holidays, increasing to 31 days after 1 years' serviceWe are currently hiringC

Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. To provide exceptional customer service while resolving more complex customer needs/requests. Development and implementation of customer care procedures and controls t

Who are we?Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to fin

Were excited to share a fantastic opportunity for a Quantity Surveyor to bring their expertise into the customer care space at Watkin Jones. This role offers the chance to work on some of our most prestigious developments, while making a real impact in how we support and deliver for our customers po

From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and profe

In this role, you will handle inbound and outbound calls, maintain customer records, and explain services clearly to clients. Ideal candidates will have customer service experience, strong communication skills, and good IT skills. This position offers the opportunity for career growth within a legal

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. To support our Customer Care team we are searching for a Customer Care Consultant French to be based in our London office. Adherence to processes and

You will support customers with health care services, ensuring queries are handled efficiently. Ideal candidates have customer service experience and a strong communication skillset.

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Set the vision for Customer Care in your re

The role involves handling customer queries with professionalism and empathy, explaining financial products, and ensuring problem resolution. Candidates should have experience in customer service, strong communication skills, and a desire to learn. A global financial services firm is seeking a Custo

A leading recruitment firm is seeking a Senior Customer Care Executive to manage customer service activities for the UK health sector. The ideal candidate has strong leadership and problem-solving skills and a background in customer service management within healthcare.

A family-owned care provider is seeking a Customer Relations Manager to work across two care homes in Hertfordshire. Ideal candidates will have a background in sales or customer service, strong local knowledge, and excellent communication skills.

A luxury e-commerce company is looking for a Customer Care Consultant fluent in English and German to join their London office. The successful candidate will act as a brand ambassador, assisting customers with inquiries and providing personalized support for an outstanding shopping experience. The i

A leading fashion retailer is looking for a passionate Training Specialist to shape and deliver an engaging Customer Care Training program. This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team.

A renowned gaming company is seeking a Head of Insight for Customer Care, responsible for shaping data-driven decision-making across global operations.

An established industry player is seeking a passionate Training Specialist to shape and deliver an engaging Customer Care Training program. This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team. If you thrive in a collaborative space an

Join us as a Customer Care Consultant – also known internally as a Partner Care Consultant – at Birdie, where we reimagine care for older adults. Your mission as a Customer Care Consultant is to ensure our partners and their caregivers enjoy an exceptional experience. Our all‑in‑one solution

To support our Net-a-Porter Customer Care team we are searching for Customer Care Consultant French to be based in our London office. Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. Maintain custome

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. Ideal candidates

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Have a proven track record of leading high�

Maintain customer relationships, complete follow up as required to offer Customer Care support post-orderCustomer centric approach required; highlight negative customer impacts. To support our Net-a-Porter Customer Care team we are searching for Customer Care Consultant to be based in our London off

The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design. A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. You will lead the team in delivering exceptional experien

A leading luxury online retailer in London is seeking a Customer Care Consultant with expertise in Italian. The role involves providing exceptional customer service, assisting clients with inquiries, and maintaining strong relationships. Ideal candidates will have prior experience in a customer-faci

We’re seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources.

A leading housebuilder is seeking a Head of Customer Care in York to lead the full Customer Care function. Ideal candidates will have a strong background in customer care operations, excellent communication skills, and a passion for service improvement. The position offers a competitive salary, comp

A leading pharmacy retailer in Greater London is seeking a Store Manager to drive store performance and inspire a passionate team towards exceptional customer care. In this role, you will lead the sales performance, implement company strategies, and adapt to the needs of your customers. Ideal candid

A major airline company is seeking a Proactive Customer Communications Executive to enhance the customer experience during disruptions. You'll lead timely communication strategies and provide compassionate service to affected customers. The ideal candidate will have a strong background in customer s

You will support customers with their inquiries related to health care services, ensuring a seamless experience throughout the claims process. The ideal candidate should have customer service experience, strong communication skills, and a passion for helping others.

A luxury eCommerce retailer in London is looking for a Customer Care Consultant who is fluent in French and English. The role is focused on providing exceptional service to customers, handling their inquiries, and turning product inquiries into orders.

The Senior Customer Service Executive will manage customer service activities for the UK health sector, ensuring high levels of customer satisfaction and support. Responsibilities include handling customer inquiries, resolving issues, managing customer service teams, and improving service processes.

This full-time role involves responding to customer inquiries about policies, resolving complaints, and ensuring patient care. A leading name in private health insurance is seeking a Customer Service Representative to join their team in Manchester or London.

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. You will foster a customer-first culture, ensuring a high-quality aftercare experience. The ideal candidate should have a proven track record in customer care leadership, excellent communication skil

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. To support our Customer Care team we are searching for a Customer Care Consultant Italian to be based in our London office. Maintain customer relation

Ideal candidates will be motivated, customer-focused, and interested in personal and professional development in a legal environment. The position offers ongoing training and growth opportunities, making it an exciting opportunity for those passionate about customer service and law. A leading recrui

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. You will have full end-to-end ownership of all customer care, aftercare and issue resolution, across every cust

A luxury retail company based in London is looking for a Customer Care Consultant to provide exceptional service to customers. Responsibilities include acting as a brand ambassador, assisting customers through various channels, and maintaining excellent customer relationships. This position offers t

Your mission as a Customer Care Consultant — internally known at Birdie as a Partner Care Consultant — is to ensure our partners and their caregivers enjoy an exceptional experience with Birdie. Our all-in-one solution powers millions of care visits every month, equipping care providers with the

Ideal candidates will have experience in luxury sales or customer service, with excellent communication skills and a dedication to customer care. A luxury e-commerce company is seeking a Customer Care Consultant fluent in English and German to join their London office. The role involves acting as a

A leading care provider is seeking a Customer Relations Manager to join its Sales & Marketing team.

To become our Dual Site Customer Relations Manager in Hertfordshire, please submit your application through our career portal. Experience in sales, customer service or family liaison roles; care sector experience is advantageous. Care Concern Group is a family‑owned provider with over 130 care hom

A leading motor insurance provider in the UK is seeking a dedicated customer service representative to join their hybrid team. Responsibilities include responding to customer inquiries, assisting with policy processes, and resolving client complaints. The ideal candidate will possess excellent commu

A customer service solutions provider in Manchester is seeking a Customer Care Champion to enhance customer experience by effectively handling complaints. Previous experience in a customer service or complaints handling environment is essential.