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Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: £42K We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempst

As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt

We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead.

A leading grocery retailer in Greater London is seeking a skilled Store Manager to oversee operations and enhance customer experiences. This role requires strong leadership and a customer-first mentality, utilizing data to improve shop performance.

Key Criteria: Previous experience in Social Housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best pra

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: £42K We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

This role involves ensuring an exceptional customer experience across various service channels, including in-shop and online. Ideal candidates will have experience in retail or food environments and a commitment to service excellence. A leading food retailer in the United Kingdom is seeking a Shop M

A growing QSR brand in Worth is seeking an experienced Assistant Manager to lead teams. This opportunity is perfect for those passionate about leadership and customer experience. This role focuses on maintaining high-quality food standards and delivering exceptional customer service.

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience. A leading retail brand in Greater London is seeking a committed Store Manager to oversee all operational and commercial activities.

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Support them to achieve customer experience targets and help new programmes shape and design successful customer journeys. As Manager, Custome

A leading housing company in the UK is seeking a Customer Relations Manager for maternity cover. This role involves being the primary point of contact for customers, ensuring homes are ready for handover, conducting home demonstrations, and resolving customer issues quickly and effectively. Ideal ca

A leading networking solutions provider in the United Kingdom is seeking a Service Manager to oversee the end-to-end customer experience and ensure service levels meet expectations. Candidates should have a degree and extensive experience in service management, preferably with ITIL qualifications. T

The EMEA Brand Strategy & Customer Experience Manager will lead the development and execution of Marketing Brand Strategy & Customer Experience for Hollister across EMEA, working in partnership with the EMEA Brand Strategy & Customer Experience Director. Direct supervision of a Customer Experience S

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. A global apparel brand seeks a dedicated Store Manager for its West End Store in London. The successful candidate will lead and nurture a team, driving sales and imp

A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a pos

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. This role involves collaborating with the Store Manager on business strategies, developing team members, and maintaining exceptional service standards. Candi

We are excited to introduce this brand‑new Customer Experience Training Manager role at Wiltshire Farm Foods. Customer Experience Training Manager - Midlands. You will be an experienced customer service trainer, with confidence in customer service leadership or service design.

A leading coffee brand is seeking a Store Manager for its York location. The role involves driving customer satisfaction, managing sales and profit, and developing a high-performing team.

Are you an experienced Customer Experience Manager with a supply chain management background?. Lead in customer experience / order management with customer‑led mindset. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross‑functional teams, a

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Oc

We are looking for a Group Product Manager (f/m/d) to lead our Customer Experience Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation. Influence how Contentful evolves to support customer journey optimization and ROI measuremen

A fashion retailer located in Greater London seeks a dedicated Floor Manager to create excellent customer experiences. You will lead a passionate team, ensuring every customer journey is personal and memorable while driving operational excellence.

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels. The ideal candidate will have supervisory experience in retail or food-on-the-go environments, with a focus on team motivation and maintaining high s

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. Leadership experience in a high-volume, fast-paced operational setting — whether in retail

A leading retail company is looking for a Store Manager in Morden, United Kingdom. In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. Your leadership experience and tech-savviness will drive daily operations.

A leading retail brand in North London is seeking an experienced Store Manager to join their team. The ideal candidate will lead a high-performing team, deliver exceptional customer service, and drive commercial success in a fast-paced environment.

A regional property developer in the West Midlands is looking for a Development Sales Manager to oversee the sales function and manage customer relationships. The ideal candidate will have a sales background with a Housebuilder, a professional demeanor, and exceptional problem-solving and customer s

Customer Experience Manager (Tech Support) - EMEA. Customer Experience Manager (Tech Support) - EMEA. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles.

Customer Experience Director to deliver a safe, reliable and industry‑leading customer experience across our network. Customer Experience Strategy & Governance Manager. Customer Experience Strategy & Governance Manager.

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations. A leading fashion retailer is seeking a Floor Manager for their London St Pancras store.

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterp

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. A leading entertai

A leading tyre and car servicing retailer is seeking a Centre Manager in Watford, England, who will oversee daily operations and enhance customer experiences. The ideal candidate will have experience in customer-facing management and a background in auto repair.

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer