Customer experience jobs in Colchester - Page 17Create job alerts

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

You will Foster a positive culture, prioritize customer experience, and drive sales. A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. The ideal candidate will have senior management experience in a fast-paced retail e

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

The Customer Experience Team are the first point of contact by phone, email and in person.

This role involves operating the cash register, assisting customers, and maintaining the store's cleanliness. Candidates should have a high school diploma or GED, be at least 18 years old, and possess strong customer service skills.

Be passionate about customer experience and delivering innovative enhancements on behalf of our customers. Senior Product/Program Manager, Customer Experience. Amazon is looking for a driven product manager to join our Customer Experience PM team for the Australia Stores organization.

This hybrid role involves leading cross-functional teams to enhance customer experiences and align strategic goals with user-centered design practices. Candidates with strong empathic design experience and the ability to facilitate workshops are preferred. Apply now for a rewarding opportunity to im

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assist

A leading ethical beauty brand in Greater London is seeking a customer-focused Consultant to drive sales through exceptional service. You will engage with customers, understand their needs, and recommend suitable products.

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has 5+ years leading Customer Experience or CX Operations for fast growing ecommerce brands, ideally between 20M and 100M in

A leading housing organization in the UK seeks a Director of Customer Service to lead the transformation of customer engagement. Candidates should have experience in social housing or customer-focused regulated sectors. This role involves managing a large remote team, improving customer service proc

A leading retail brand in London seeks a talented individual for a Mid-Senior level role to develop a store culture that supports creativity and customer engagement. Ideal candidates will have leadership experience in a fast-paced environment.

The role involves supporting the Store Manager with day-to-day operations, driving sales performance, and ensuring customer service excellence. Candidates should have experience in a similar role, particularly in fashion or lifestyle brands, along with strong coaching and communication skills.

A global mobility service provider is seeking a passionate and customer-focused individual for a role in customer service and sales. You'll ensure customer satisfaction, manage vehicle rentals, and provide tailored solutions. Ideal candidates will have experience in sales, be communicative, and thri

Customer Experience Specialists act as the welcoming face of the dealership, ensuring every customer receives a first-class experience whether they are visiting for sales or aftersales. We are recruiting for a Customer Experience Specialist to join a customer-focused car dealership, working across b

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

The ideal candidate will have over 7 years in product management with proven leadership experience. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision.

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. Our support team has long delivered friendly, timely respons

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

The role involves empowering a dedicated team to ensure excellent customer service and operational efficiency.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

A leading coffee company in Greater London is seeking an experienced Head of Customer Experience. This role involves owning and elevating the omnichannel customer journey across various channels and building a high-performing Customer Experience team.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

The successful applicant will ensure profitability and deliver exceptional customer experiences.

The successful candidate will be responsible for greeting customers, providing tailored fashion advice, and ensuring smooth daily store operations. Excellent communication skills and a customer-centered approach are essential, along with reliability and flexibility to work on a rota basis.

A retail clothing store is seeking a Key Lead to enhance customer experience and drive sales on the floor. The ideal candidate will have a high school diploma and at least one year of retail experience, while supervisory experience is not required. Responsibilities include supervising Brand Reps and

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

A leading retailer in the beauty sector is seeking a store manager to drive sales and deliver exceptional customer experiences. Responsibilities include motivating a team, overseeing operations, and creating loyalty among customers.

A leading UK retailer is seeking an experienced Store Manager to lead a dynamic team and deliver exceptional in-store experiences. You will manage daily operations, drive sales performance, and foster a professional selling culture to meet customer needs. Ideal candidates will have proven retail man

A global mobility service provider is seeking a Customer Service and Sales Associate in Greater London. In this role, you will ensure customer satisfaction and manage rental agreements.

A leading airline and holiday provider is seeking a Lead Customer Resolution Executive to manage a team dedicated to resolving customer queries. The ideal candidate will have robust experience in customer service and team leadership in the travel sector.

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Your experience in customer service and team leadership, especially in the travel industry, will be crucial. A leading airline and holiday provider based near Luton Airport is seeking a Lead Customer Resolution Executive. In this full-time role, youিটার manage a team dedicated to resolving c

This role involves setting strategy and improving customer service quality while collaborating with teams to enhance customer experiences. A leading aviation analytics company is seeking a Global Head of Customer Support to lead their global support organization. The ideal candidate should possess c

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. You will be able to demonstrate leadership skills, and have a record of experience managing and developing customer facing teams. Head of Customer Experienc

Deliver a great experience with our new and used customers and manage enquiries through all channels including digital, phone and walk-ins. Provide customers with an unrivalled level of customer service from qualification to handover.

This role offers a competitive salary of up to £40,000 per annum along with additional incentives to improve the workplace experience. The successful candidate will lead a dedicated team, enhance customer service, and manage sales to maximize profits. Ideal candidates should possess strong leadersh

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills. The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies.

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. Senior Customer Experience Specialist - Payroll. Effectively escalate complex cases whe

Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Responsibilities i

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

A modern HR technology company is seeking an enthusiastic Customer Experience Specialist for their Payroll team. This entry-level role involves supporting customers with UK payroll queries and ensuring excellent service delivery. The ideal candidate has solid payroll experience and exceptional commu

The ideal candidate has experience in retail or hospitality and is passionate about creating a positive team culture.