Customer experience jobs in Colchester - Page 19Create job alerts

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

Proven experience in Customer Experience / Customer Service leadership, ideally within a high‑growth D2C or e‑commerce environment with B2B exposure. This role is both strategic and operational; You’ll build and lead the CX / Customer Service team, embed the voice of the customer across the bu

A global specialty retailer is seeking an engaging Brand Representative responsible for delivering exceptional customer service, creating a welcoming store environment, and driving sales.

A leading ethical beauty brand is seeking a Customer Consultant in Uxbridge. Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's val

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

The ideal candidate will have retail management experience and excel in customer service.

A community pharmacy in Greater London is seeking an experienced Shop Manager to oversee daily operations, staff management, and customer service. The ideal candidate will have at least 3 years of managerial experience, demonstrate strong leadership and organizational skills, and ensure high standar

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills.

A global loss adjuster company in the United Kingdom is seeking a dedicated administrative support professional to ensure operational efficiency and enhance customer experience. The ideal candidate will have previous experience in claims handling, excellent communication skills, and a strong custome

Candidates should have over 4 years' experience in a customer-oriented setting and a passion for sports is a plus. This role involves overseeing store performance, delivering exceptional customer service, and leading a high-performing team.

A leading rail company in the UK is seeking a Customer Experience Strategy and Governance Manager. This pivotal role involves driving customer experience strategy, establishing governance frameworks, and managing complex stakeholder relationships. The ideal candidate will possess significant experie

This role focuses on customer service excellence and leading a fast-paced retail environment. Candidates must have at least 2 years of retail experience, strong communication skills, and an ability to maintain visual merchandising standards.

A leading sleep product company is seeking a Head of Customer Experience to revolutionize their customer interactions and journey. You will lead a dedicated team, embedding new standards and leveraging customer data to enhance retention and drive loyalty. Key responsibilities include implementing au

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. We build a long-term, data-rich relationship with our customers to help them to optimise their whole-home energy stack, maximising their benefit and savings. You wil

A growing fashion brand in London is seeking a Retail & Customer Experience Associate to join their dynamic team. In this full-time role, you will act as a brand ambassador, ensuring customers receive exceptional service whether shopping in-store, online, or via phone. If you have a passion for fash

Here, you will find the scale, ambition, and support to deliver bold, innovative solutions—raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. Strategic vision & delivery: Define and deliver the county wide strategy

A leading local government council in England seeks a Director Of Technology & Customer Experience to lead strategic digital transformation. You will be responsible for steering innovation, enhancing customer experience, and ensuring efficient public service delivery.

The successful candidate will oversee the in-store customer experience, guiding staff and ensuring effective operations. This entry-level role requires a high school diploma and retail experience is preferred.

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

This role involves playing an active part in store sales growth, inspiring the team, and ensuring exceptional customer experience.

The ideal candidate will harness strong SQL skills to build and maintain dashboards, facilitate data migrations, and support analytical requests from the Customer Experience team.

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

Customer Experience Marketing Manager. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster customer advocacy at project end. Customer service and customer

Ideal candidates should have a strong customer-first mindset and a minimum of two years of management experience. You will lead a team of five while ensuring a positive workplace experience and delivering exceptional service. A leading workplace management company is seeking an experienced Workplace

The ideal candidate will have solid experience with Swift 5 and demonstrate a passion for delivering quality while working within an agile team. Responsibilities include collaboration with design teams, adhering to best practices, and contributing to a positive user experience.

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. You wil

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.

The ideal candidate will engage with customers, provide solutions, and collaborate with both local and global teams. Required qualifications include 2+ years in customer support or inside sales and strong communication skills in English. A leading financial platform provider in Greater London is see

A premium lifestyle brand seeks a passionate team player to enhance the customer journey and support management. The role involves delivering a superior sales experience, maintaining brand standards, and utilizing store systems effectively.

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience.

A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service. The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction.

This role involves delivering a unique customer experience, developing sales techniques, and ensuring the store's aesthetic standards.

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment.

A leading catering company in the United Kingdom is seeking a Customer Services Assistant to deliver exceptional customer service and prepare high-quality food.

Join us to help enhance our customer experience in a growing industry. Experience with SQL is desired.

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assist

The role involves providing outstanding customer service, maintaining a friendly atmosphere, and engaging with customers.

We are looking to hire an enthusiastic Customer Experience Specialist within our Payroll team to be the first line of support for customers with complex UK payroll related queries or issues. You will use your communication skills and payroll experience across multiple channels to educate new and exi

A leading catering company in East Midlands is seeking a part-time Customer Services Assistant to prepare high-quality food, maintain a positive brand image, and provide excellent customer service.

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

The ideal candidate will have proven experience in a retail environment, strong organisational skills, and a focus on achieving sales targets. A leading UK retailer of motoring products is looking for a Store Manager to inspire and lead a team in delivering exceptional customer service.

A leading retail brand in Greater London is seeking an enthusiastic Assistant Store Manager to motivate teams and ensure exceptional customer experiences. Ideal candidates will have relevant retail or hospitality management experience, excellent people skills, and a focus on achieving sales goals.

A leading global retailer in Greater London is seeking a Brand Representative to provide excellent customer service and enhance the shopping experience. Key responsibilities include maintaining store presentation, anticipating customer needs, and following policies and procedures. The ideal candidat

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re