Customer experience jobs in Colchester - Page 9Create job alerts

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42KWe are working with a leading So

A leading coffee company in Greater London is seeking an experienced Head of Customer Experience. This role involves owning and elevating the omnichannel customer journey across various channels and building a high-performing Customer Experience team.

The successful applicant will ensure profitability and deliver exceptional customer experiences.

The successful candidate will be responsible for greeting customers, providing tailored fashion advice, and ensuring smooth daily store operations. Excellent communication skills and a customer-centered approach are essential, along with reliability and flexibility to work on a rota basis.

A retail clothing store is seeking a Key Lead to enhance customer experience and drive sales on the floor. The ideal candidate will have a high school diploma and at least one year of retail experience, while supervisory experience is not required. Responsibilities include supervising Brand Reps and

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

A leading retailer in the beauty sector is seeking a store manager to drive sales and deliver exceptional customer experiences. Responsibilities include motivating a team, overseeing operations, and creating loyalty among customers.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

A leading UK retailer is seeking an experienced Store Manager to lead a dynamic team and deliver exceptional in-store experiences. You will manage daily operations, drive sales performance, and foster a professional selling culture to meet customer needs. Ideal candidates will have proven retail man

A global mobility service provider is seeking a Customer Service and Sales Associate in Greater London. In this role, you will ensure customer satisfaction and manage rental agreements.

A leading airline and holiday provider is seeking a Lead Customer Resolution Executive to manage a team dedicated to resolving customer queries. The ideal candidate will have robust experience in customer service and team leadership in the travel sector.

This role involves setting strategy and improving customer service quality while collaborating with teams to enhance customer experiences. A leading aviation analytics company is seeking a Global Head of Customer Support to lead their global support organization. The ideal candidate should possess c

Your experience in customer service and team leadership, especially in the travel industry, will be crucial. A leading airline and holiday provider based near Luton Airport is seeking a Lead Customer Resolution Executive. In this full-time role, youিটার manage a team dedicated to resolving c

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. Head of Customer Experience and Operations - Derby Theatre. Keep up to date with best practice in relation to access, ensuring that plans are co‑designed

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Deliver a great experience with our new and used customers and manage enquiries through all channels including digital, phone and walk-ins. Provide customers with an unrivalled level of customer service from qualification to handover.

This role offers a competitive salary of up to £40,000 per annum along with additional incentives to improve the workplace experience. The successful candidate will lead a dedicated team, enhance customer service, and manage sales to maximize profits. Ideal candidates should possess strong leadersh

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

Candidates should have a high school diploma or GED, be at least 18 years old, and possess strong customer service skills. A leading convenience store in the United Kingdom is searching for an Associate/Cashier to improve customer satisfaction and boost sales. The position involves operating the cas

We are looking to hire an enthusiastic Customer Experience Specialist within our Payroll team to be the first line of support for customers with complex UK payroll related queries or issues. Previous experience with Enterprise Customers. Our goal is to delight our customers and provide an amazing ex

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to join our Customer Excellence team and lead a trans

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

Candidates should have experience in retail or hospitality management, showcasing leadership and adaptability. The position offers a permanent contract with a salary of up to £34,400 per annum, with a strong focus on customer service and team development.

A homeware retail brand in Greater London is seeking a Store Manager to oversee daily operations and customer experience. The ideal candidate will have at least 2 years of retail management experience, a passion for homewares, and strong product knowledge. Responsibilities include driving sales, man

A leading catering company in East Midlands is seeking a part-time Customer Services Assistant. Responsibilities include preparing high-quality food, maintaining a positive brand image, and providing excellent customer service.

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. The ideal candidate will possess robust experience in product management and AI technologies, and will thrive in a fast-paced, performance-driven environment.

Candidates should possess experience in retail or hospitality and the ability to inspire their teams. This role involves providing exceptional customer service, managing performance, and fostering community relationships.

This role involves being the primary point of contact for customers, ensuring homes are ready for handover, conducting home demonstrations, and resolving customer issues quickly and effectively. Ideal candidates will have strong interpersonal skills, experience in the housebuilding industry, and a p

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. Keep up to date with best practice in relation to access, ensuring that plans are co‑designed with customers and participants to implement a wide programm

This role involves inspiring customer loyalty and coaching the team, while also performing various operational tasks like checking deliveries and stocking shelves. The ideal candidate will have strong leadership skills and a passion for excellent customer service.

A leading digital wealth management firm is seeking an experienced researcher to join their team. This role involves working collaboratively to enhance customer-led products by conducting interviews, surveys, and usability testing across various investment products. Candidates should have experience

Ideal candidates will have experience in a customer-facing role and a strong focus on delivering results. In this full-time role, you will manage a team, drive customer service standards, and contribute to local strategic planning. A leading bingo company in the Greater London area is seeking a Depu

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Responsibilities include ensuring operational efficiency, developing customer relationships, and supporting team training. The ideal candidate will have strong leadership, organisational, and commercial skills, with experience in trade or retail environments.

This role involves building user-facing platforms, managing the front-end development for customer journeys, and collaborating closely with design and back-end teams. Ideal candidates will have strong skills in TypeScript and React, with experience in APIs and a passion for developing effective tech

A customer-focused car dealership in Luton is looking for a Customer Experience Specialist. Ideal for those with a background in customer service or hospitality, the role focuses on enhancing customer interactions and brand representation.

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction.

The role involves driving customer experience, managing sales performance, and coaching the team. A well-known beauty brand in Greater London is seeking an experienced Assistant Store Manager.

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Proven experience in customer support system implementation; experience with Intercom, Zende

A global logistics provider is seeking an Integrated Customer Experience Consultant to enhance customer service offerings. Candidates should exhibit a strong customer service mindset, attention to detail, and preferably have logistics experience.

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. Candidates should have leadership experience in retail and a passion for the outdoors.

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Our client is seeking a dedicated Customer Experience Representative (Complaint Handler) for a full-time, permanent position located in either