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The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Director of Customer Success | Egham, Surrey (Hybrid) | Competitive Pay & Benefits. Ready to own the customer journey at scale?. With 40%+ year-on-year growth, a blue-chip customer base, and a reputation for #1-rated service, this is a business on a serious u.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Track and report on customer health, satisfaction, and revenue metrics, ensuring.

With 40%+ year-on-year growth, a blue-chip customer base, and a reputation for #1-rated service, this is a business on a serious upward trajectory and theyre now looking for a Director of Customer Success to help take them to the next level. Reporting directly to the CEO, youll shape customer succe

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. Play a pivotal role in refining customer success processes as the business scales.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Director of Customer Success | Egham, Surrey (Hybrid) | Competitive Pay & Benefits. Ready to own the customer journey at scale?. With 40%+ year-on-year growth, a blue-chip customer base, and a reputation for #1-rated service, this is a business on a serious u.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

At The Atlas Collective, we specialise in face‑to‑face customer engagement across the North West London area, creating meaningful conversations, representing big brands, and delivering standout experiences wherever people work, shop, and live. Engage with customers face‑to‑face, listen activ

An innovative startup in the renewable energy sector is seeking a Customer Success Manager to drive value for clients and help them achieve their climate ambitions. This role involves creating customer success plans, addressing challenges proactively, and collaborating with sales and product teams.

We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. You will run data-driven QBRs and success plans that demonstrate hard ROI (time saved, revenue protected) to customer stakeholders. You understand the commercial levers

They are what drive our success – and the success of our customers. The Customer Success Management Team partners with our customers to ensure they are maximizing value from their Blue Yonder products. The role is split 50 / 50 between actively being a Customer Success Manager and Leading the EMEA

We are looking for a relationship-driven Customer Success Manager who can ensure that our customers in the UK get maximum value out of All Gravy. Help improve Customer Success processes and play an active role in elevating team practices. Work closely with Product, Support, Sales, and Operations to

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that hav

Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action. In addition to base salary our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and custome

A global legal technology firm is looking for a Customer Success Manager to drive adoption and engagement of their legal products. You will work closely with clients to address their unique challenges, ensuring successful integration of solutions. Required qualifications include a law degree or subs

A leading software company in the UK is seeking a Customer Success Manager to enhance customer experiences and drive adoption of its software solutions. The ideal candidate will have strong communication skills and experience in customer success management, along with an understanding of AVEVA produ

Electude is looking for an experienced Customer Success Manager with a strong focus on user adoption and educational impact. Your key mission will be to ensure customers become successful, long‑term users by helping educators embed Electude into teaching and learning. As Customer Success Manager y

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

A leading HR technology company is seeking a remote Customer Success Director located in the United Kingdom. The role involves managing strategic accounts, enhancing customer satisfaction, and driving revenue. Successful candidates will have 7-10 years of experience in sales management and a Bachelo

Are you passionate about leveraging cutting‑edge technology to drive customer success and forge strategic partnerships? Do you thrive in a role that balances deep technical understanding with commercial acumen? Join our Field Systems Sales team with a mission to strategically build, retain, and gr

A leading cyber security firm in London is seeking a Customer Success Manager to ensure customer satisfaction and service delivery. You will be responsible for managing renewals, developing customer relationships, and leading service delivery initiatives. The ideal candidate should possess excellent

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Act as

A leading fire safety company in London is looking for a proactive Customer Success Manager to enhance client relationships and drive revenue growth.

A short take‑home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long‑cycle customer success. We aim to keep our process focused, respectful of your time, and centred on real‑world Customer Success experience in governmen

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are changing the way that professionals access opaque or complex information, and we are always looking for bright minds to join our growing Customer Success team. The Customer Success Manager will be responsible for increasing user adoption, driving retention rates, promoting processes, and deve

A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfaction and revenue growth. The ideal candidate will have over 8 years of experience in Customer Success or Account Management within Capital Markets or B2B SaaS. Key responsibilities include

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

Generally it is a multi‑step process: Stage 1 – 30 minute video call with our Global Head of Customer Success; Stage 2 – pre‑interview task and presentation to Senior Team; Stage 3 – virtual call with our Founder & CEO, Jonny. Customer Success Manager - German Speaking - London Based. Cust

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Reuter

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

In this highly visible role, you’ll oversee the entire customer lifecycle—ensuring our customers realize measurable value from UserTesting, while driving adoption, retention, and predictable renewals. Customer Success, Account Management, or Renewals in SaaS. We’re looking for a strategic, peo

A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. This role involves onboarding users, managing relationships, and advocating for customer needs within the organization. The ideal candidate will have experience in the

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. Supporting a rapidly growing customer base while balancing an ‘at‑scale’ mentality with a customer‑centric approach is crucial for success in this role. Work

A technology solutions provider in the UK is seeking a Customer Success Manager for their Parcel Lockers division. The role involves guiding hosts through onboarding, managing relationships, and ensuring customer satisfaction with the product.

You will ensure alignment between customer needs and solutions, manage customer queries, and drive successful onboarding. A leading HR technology firm is seeking a Customer Success Manager to act as the primary advocate for customers. Candidates should have proven experience in customer success or S

A retail technology company in Greater London is seeking a Customer Success Manager. The ideal candidate will have a Bachelor's degree and 3-5 years of experience in Customer Success or Account Management, particularly in the retail sector.

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. In-person task with Alex Barbeta (Head of Customer Success) and Lizzie (Sales Director) [60 mins]. Create and track success plans, providing clear value through personalised QBRs a

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

After a successful 12 months for Customer Success, 9fin is rapidly expanding this function as it is a critical extension of our Account Management organisation. As we scale globally, we are introducing a Customer Success Director to lead this growth, build a world-class global CS framework, and ensu

A leader in the DevOps sector is seeking to fill a pivotal leadership role overseeing Customer Success teams across the EMEA region. This role requires a proven background in DevOps or related technologies and a strategic mindset to enhance customer success within a mission-driven tech environment.

Seeing customers successfully adopt and use the system. Bonus on each customer success. Support customers in the first month post‑installation with practical guidance.

A leading legal technology firm is seeking a Customer Success Manager in London to serve as a trusted advisor to clients in the legal industry. The role focuses on onboarding, customer relationship management, and driving product adoption. Ideal candidates will have a law degree or substantial exper

Candidates should possess 2-3 years of experience in customer success or account management and demonstrate excellent communication skills.