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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Experience with change management and driving customer adoption of new technologies. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while or

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Customer Success Manager / Senior Customer Success Manager. This is a high-impact, hands-on Customer Success role, working directly with the Co-Founder to shape how Customer Success operates as the business scales. Senior Customer Success Manager level.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. Backed by serious investment and on a journey to optimise their customer journe

With a growing installed base of 30 active customers, we are now expanding our Customer Success team to ensure these customers achieve maximum value from our platform and continue to grow with us. Proven track record in a customer-facing role (Customer Success, Account Management, or Clinical Applic

Customer Success Manager EMEA with:-. I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Monitor customer health, mitigate risk, and ensure high retention across the customer base. Drive customer onboarding, ensuring smooth implement

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

Customer Success Manager (SaaS / Publishing)Ashford (Hybrid 2 days in office)£40k - £45k + commissionDo you enjoy building long-term client relationship

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewa

A forward-thinking marketing technology company is seeking a Customer Success Manager to enhance client partnerships in London.

Lettings Sales Executive (with Customer Support responsibilities).

This remote position focuses on ensuring customer success through technology transformation, serving as a trusted advisor to retail clients. The ideal candidate has over 10 years of experience in customer success and strategic account management, with strong retail technology knowledge. A leading te

A progressive tech company in Greater London is seeking a Customer Success Manager to enhance client engagement and drive product adoption. The role involves monitoring usage and aligning users' goals with our platform, thereby maximizing customer satisfaction.

Previous client facing experience with ideally previous customer success experience. Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry.

A search technology company in London is seeking a Customer Success Manager to enhance client relationships and ensure service excellence. Ideal candidates have strong communication skills, 2-3 years of experience in customer success in a technical environment, and a passion for service excellence.

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. Our CSMs are seasoned customer success and t

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Working closely with and supporting all roles within the Custo

Customer Success, Client Relationship Management or Account Management, with demonstrated success managing broker and consultant relationships in the UK market. Our EMEA Customer Success team is a dynamic group of more than 30 professionals across the UK, Netherlands, France and Germany, united by a

We are looking for a Customer Success Manager to drive customer outcomes across our client base, ensuring customers achieve maximum value from our platform. Develop and execute customer success plans aligned to customer goals. Ensure successful onboarding and time-to-value for new customers.

Du wirst Hauptansprechpartner für Anfragen und bringst mindestens drei Jahre Erfahrung im Customer Success sowie einen Bachelorabschluss mit.

The ideal candidate has experience in client success and project management, with excellent communication skills in Dutch and ideally another European language.

A leading tech organization in the East Midlands is seeking a Customer Success Manager to enhance customer outcomes across its platform. The role involves managing the entire customer lifecycle, ensuring successful onboarding, product adoption, and relationship management.

A global payments technology company is seeking a Customer Success Manager in London to drive customer success and optimize payment solutions. Key responsibilities include consulting on payment strategies, maintaining customer relationships, and ensuring positive outcomes.

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

The role focuses on building strong customer relationships while combining customer support, account management, and proactive engagement. A leading tech employer in London is seeking a Graduate Customer Success Manager.

Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunities for expansion, and help customers achieve measurable ROI. You have experience as a Custo

A leading analytics firm in the UK is seeking an Enterprise Customer Success Manager to deepen relationships with Fortune 5000 accounts. The ideal candidate has 5+ years in a technical customer-facing role, fluency in English and another European language, and a consultative problem-solving mindset.

Owning a subset of renewals, reviewing risk and approach with the Director of Customer Success. Customer Success, Sales and Product. This is a hybrid role (3 days in‑office, Wimbledon HQ) reporting directly to the Director of Customer Success.

A leading educational support organization in Greater London is seeking a Customer Success Manager to take ownership of onboarding new clients and ensuring successful platform adoption. Successful candidates will possess excellent communication skills and a relevant degree.

A healthcare technology company is seeking a Customer Success Manager to build relationships with NHS clients and ensure they maximize value from solutions. Ideal candidates should have experience in Customer Success or Sales, with a strong ability to analyze data and collaborate effectively.

An innovative healthcare technology company is seeking a Customer Success Manager based in Greater London to enhance customer relationships and oversee implementations. This remote-first role demands a proactive approach to training users and understanding customer needs. You will provide exceptiona

Responsibilities include identifying upsell opportunities, conducting business reviews, and collaborating with various teams to enhance customer success. A technology firm is looking for a Customer Success Manager in the United Kingdom. The CSM will drive customer retention and satisfaction while ma

A leading food ingredients business based in the UK is looking for a Client Success Manager to drive customer satisfaction and innovation.

A fast-growing measurement company in London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience.

A fast-growing e-commerce platform in the UK seeks a motivated Customer Success Manager. The ideal candidate has solid experience in customer success and strong analytical skills. Key responsibilities include conducting one-on-one meetings, scheduling customer training sessions, and performing data

Minimum 3 years’ experience in a B2B/Enterprise Customer Success or 5 years of experience managing large client accounts, preferably in the advertising space. The role of Customer Success Manager (CSM) is the primary point of contact, relationship owner, and internal advocate for XR’s enterprise

As a Customer Success Manager, you will be responsible for leading and managing the platform relaunch and onboarding, building and configuring the platform to the customers requirements and training customers in the platforms use. Run demonstrations of the platform to customers and prospective c

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager - NHS | Customer Success | UK&I | Remote. The Customer Success Manager will build trus

A company specializing in AI-driven solutions is seeking a customer success professional to ensure deployment and activation success across customer portfolios. The ideal candidate should have at least 5 years of experience in customer success, focusing on activation strategies and measurable outcom

This hybrid position requires strong communication skills and the ability to handle multiple responsibilities including order processing, customer liaising, and support for the sales team. This is an opportunity to contribute to an expanding team committed to excellent customer service and operation

As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. Create Tailored Success Plans: Develop personalized success plans for

A growing Cloud Computing company in Greater London is looking for a Senior Specialist to bolster its Customer Success team.

Customer Enablement & Education: Drive customer enablement initiatives through onboarding, training, and education programs to support sustained user adoption and platform success. Build and execute tailored customer success plans to ensure consistent value delivery and proactively address any chall

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. If you excel at orchestrating complex enterprise implementations, leading customer success strategy, and turning custom

As a Senior Customer Success Consultant, you will be a trusted advisor and strategic partner to our key customers, responsible for developing and maintaining strong and long‑lasting relationships, ensuring satisfaction and retention. Senior Customer Success Consultant. Proven experience as senior/

A leading translation management company in the United Kingdom is seeking a Senior Customer Success Consultant to develop strong relationships with key customers. The ideal candidate will have a Bachelor’s degree and proven experience in customer success consultancy, with exceptional communication