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Gather and relay customer feedback, collaborating with cross-functional teams such as Operations, Commercial, Marketing and Product to improve customer experience. Level 1 support for both our customers and Cooplers in the UK market. Lead, motivate and manage the UK Customer Support team, ensuring h

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

Strong communication skills with the ability to engage confidently with engineers, customers, and senior stakeholders. Join our team and help shape the future of maintenance while working in a supportive and collaborative environment. Support recruitment, onboarding, and ongoing development of field

Sign in to set job alerts for “Customer Service Support Manager” roles. Share insights and feedback from the frontline with the Senior Customer Support Manager and broader teams. Customer Support Manager (SaaS/Software).

Lead strategic support initiatives to continuously enhance both the Seller Experience (SX) and Customer Experience (CX). Oversee all marketplace support functions to ensure high‑quality, efficient resolutions for both sellers and customers. Demonstrated success in enhancing Seller Experience (SX)

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. This high-ownership role bridges technical support and proactive relationship management to ensure every user experiences a s

At OpenTable, we’re hiring a standout Support Manager to lead and elevate a team of Customer Support Supervisors in London, UK. Partnering with global Support leadership, you’ll shape a consistent, data‑driven, future‑ready customer experience — while building a team culture the best leade

Act as an SME for buyer support and trust recovery programs, providing feedback to internal stakeholders (in Buyer Support and Trust Recovery). In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and

Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Human customer support built for the 21st century, available 24 hours, 365 days a year. As well as previous experience within customer service, managing large team

As our Technical Manager - Customer Support, you will not only be extremely "hands‑on" but also manage a small team of technicians who will support the customers own system support teams. You will become the expert on each system and its setup and be the go‑to person within SRT Customer Support!

A technology company in the UK seeks a Support Account Manager to serve as a trusted advisor and primary technical contact for key accounts. This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

A leading global restaurant technology company is seeking a Support Manager in London to oversee a team of Customer Support Supervisors. The ideal candidate will have substantial experience in managing multi-channel support teams and ensuring performance excellence.

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Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. This high-ownership role bridges technical support and proactive relationship management to ensure every user experiences a s

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, in

As a customer‑centric and client‑focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is

A leading marine technology company in the UK is seeking a Technical Manager - Customer Support to ensure reliability of maritime surveillance systems. This role involves technical leadership, problem-solving, and managing a support team. The position offers a competitive salary, a matched pension s

Reporting to the Technical Services Manager, you will provide innovative design solutions for both existing & potential customers and work closely with customers to generate direct cost savings or indirect cost savings through improvements in productivity. Customer Design & Support Manager – Midla

A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills. You will manage a geographically dispersed team of IT Suppor

The role of the Customer Support Manager is to manage the customer experience of our new clients’ post completion, carry out inspection works to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites. We are loo

I am currently working with a global Engineering company who are looking to hire a Project Controlling Manager. Reporting to the Project Controlling Manager, you will be responsible for:. Coordinate with the financial controlling teams and support internal/external audits.

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. We're looking for people who are warm-hearted,

Project Manager – (£100M, RC Frame, Hospital) – London £90-100,000 + package. We are working with an established national contractor supporting their London Office/Team. They have a number of projects in the pipeline across Education, Healthcare, Laboratories, Commercial fitout etcThey are loo

As a Maintenance Assistant/Gardener at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve. We'll also look for a caring, patient nature and a genuine interest in the people we support. Acce

Project Manager - Capital Works, London, 6-month contract, £450/500 p/day Inside IR35. As Project Manager, you will manage multiple projects ranging from £100k to £1m.

Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. Access to wellbeing and support tools. As a Care Assistant at a Barchester care home, you'll help residents enjoy eac

Drive execution of KYC, static data management, and other banking administrative activities, supporting internal teams in preparing high‑quality documentation.

We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders. You'll be working alongside Care Home G

Hard Services Operations Manager leading a Mobile Engineering team across East London and Essex. Haysare delighted to be working with our client, one of the UK's biggest FacilitiesManagement and professional services company, looking after a large, diverse,blue-chip customer base, from banks and ret

This means you'll have a direct impact on our residents, their visitors and all the staff working to support them.

Opportunity to join a multidisciplinary consultancy as a Project Manager to join the growing business and support the delivery of construction projects across the education sector. As the Project Manager, you will take on responsibility for managing multiple projects at various stages, ensuring they

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Care Assistant, you could be d

Operating within a large and rapidly developing organisation created to support the estate, the Billable Works Manager oversees the full project lifecycle, from early scoping and design through procurement and delivery to final handover. Working closely with the Regional Manager, senior project mana

You'll also need to have that little extra something a real interest in the people we support. Access to wellbeing and support tools.

Temp job-Project Manager - prison Maintenance. For a Project Manager to join the team covering the Midlands. As a Project Manager, you play an important part in delivering projects in a safe and risk-free environment.

In this varied role, we'll need you to answer the phone, handle our files and support our managers. Access to wellbeing and support tools. As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deser

Mechanical Project Manager | Lincolnshire | £55,000 to £75,000. As a Senior Mechanical Project Manager, you will take full ownership of the delivery of major mechanical projects from pre-construction through to final handover. Providing technical leadership and mentoring to project engineers and j

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

Providing financial reporting and advice to support investment decisions. Higher Education institution hiring for an Estates and Project Finance Manager. You’ll work closely with senior leadership and stakeholders across the organisation to support transformative investment in the estate.

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes. This can be within a variety of settings and include the overnight su

Senior Project Manager (High End Residential Fit Out) - £100,000 + package -Central London. They adding to their expanding London operation and seeking an exceptional Senior Project Manager to join their growing team. You’ll also play a key role supporting tenders, with £20M tender currently und

The role requires a strong customer focus, supporting end users to resolve issues, managing complaints effectively and contributing to wider MoD objectives, including carbon reduction. Permanent job – Project Manager – MOD projects, facilities management. For an experienced Project Manager to jo

As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.

In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Supporting the Genera