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As a Receptionist, you will play a crucial role in ensuring the smooth operation of the front office. You will be responsible for providing excellent customer service, handling administrative tasks, and contributing to a positive and welcoming environment for our guests. Key Responsibilities: Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere. Handle guest inquiries and requests promptly and efficiently. Check guests in and out, ensuring accurate and timely processing. Manage reservations, cancellations, and modifications. Answer and direct phone calls, providing clear and helpful information. Coordinate with other departments (e.g., housekeeping, maintenance) to address guest requests. Assist with general administrative tasks, such as data entry, filing, and report generation. Ensure the cleanliness and organization of the reception area. Qualifications: Previous experience in a hotel reception role is a must. Strong communication and interpersonal skills. Excellent organizational and time management abilities. Proficient in using computer systems, including property management software. Ability to work effectively under pressure and maintain a positive attitude. A passion for providing exceptional customer service.
Job Summary: The Accounts Payable and Payroll Specialist is a crucial member of our finance team. This role involves handling financial transactions related to accounts payable, supplier management, and payroll. The ideal candidate should have prior experience in bookkeeping, maintaining records and building strong relationships with suppliers and other stakeholders. Responsibilities: Accounts Payable Duties: - Reconcile supplier statements and obtain missing invoices or credit notes. - Assist suppliers with invoice payment inquiries. - Resolve and manage invoice queries by collaborating with various departments. - Review unallocated supplier payments and allocate them appropriately. - Clear supplier debit balances to the best of our cashflows ability. - Prepare monthly (or weekly if needed) supplier statement reconciliations. - Review and update any supplier master sheets (contact/bank details, credit terms/limits). - Raise BACS payments and handle other payment methods as required. 2. Payroll: - Ensure accurate and timely payment of employee salaries, benefits, and deductions. - Collaborate with various teams/departments to maintain accurate employee records and payments. - Handle tax and pension related payroll matters. 3. Continuous Improvement: - Identify areas for process improvement within the finance department. - Implement changes to enhance departmental performance. Qualifications: - Previous Accounts Payable experience in a hospitality environment preferred. - Moderate to Advanced Excel skills. - Ability to identify and implement system improvements. Additional Information: - Reporting to the Head of Finance and Directors. - Collaborate with cross-functional teams. - Participate in company-wide change initiatives. - Other ad hoc duties as required.
Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person