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Job Description The Yorkshire Clinic, Bingley Full Time 37.5 hours The role At Ramsay Health Care, we know our people are our most important asset. Join us as a Ward Manager where you’ll help to lead, manage and nurture a team in one of the leading providers of independent healthcare in the UK. Together, you’ll deliver the highest quality clinical outcomes in an environment where there is ‘more time to care’. You already have proven success in leading a team, as well as experience in change management and transformation. Not only will you be valued for these skills and expertise, you’ll have time to build on them too, through our Ramsay Academy. We put the patient at the heart of everything we do – as our ‘Speaking Up for Safety’ programme proves. Where you’ll be based The role is based at our Yorkshire Clinic, Cottingley Business Park in Bingley. The Yorkshire Clinic is one of West Yorkshire's leading private hospitals, part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital opened in 1982 and has built an excellent reputation for delivering first class healthcare for patients with health insurance, patients who are self-funding treatment and NHS patients exercising choice through the e-referral system The Ward Manager will oversee the daily operations of the ward, ensuring the delivery of exceptional patient care and efficient management of resources. This role requires strong leadership skills, clinical expertise, and the ability to foster a collaborative and supportive environment for staff and patients. Key Responsibilities: Leadership and Management: * Lead and manage the ward team, including nurses, healthcare assistants, and support staff. * Ensure the ward operates smoothly and efficiently, maintaining high standards of patient care. * Conduct regular staff meetings and provide ongoing training and development opportunities. * Manage staff rotas, ensuring adequate coverage and optimal use of resources. Patient Care: * Oversee the assessment, planning, implementation, and evaluation of patient care. * Ensure all patients receive personalized, compassionate care tailored to their individual needs. * Monitor patient outcomes and implement improvements to enhance care quality. * Address patient concerns and complaints promptly and effectively. Clinical Governance: * Ensure compliance with all relevant healthcare regulations, policies, and procedures. * Maintain accurate and up-to-date patient records and documentation. * Conduct audits and quality assurance activities to ensure continuous improvement. * Promote a culture of safety and risk management within the ward. Communication and Collaboration: * Foster effective communication and collaboration within the multidisciplinary team. * Liaise with other departments and external stakeholders to coordinate patient care. * Participate in hospital-wide initiatives and contribute to strategic planning What you’ll bring with you * Registered Nurse (RN) with a valid NMC registration. * Minimum of 5 years of clinical experience, preferably with a strong surgical background, with at least 2 years in a leadership or managerial role. * Strong clinical skills and knowledge of best practices in patient care. * Excellent communication, interpersonal, and organizational skills. * Ability to lead and motivate a team, fostering a positive and collaborative work environment. * Experience in managing budgets and resources effectively * Previous Clinical Supervisory Experience * Experience of managing rosters and staffing (desirable) * Enthusiasm and a can do attitude * Flexibility and adaptability to meet the changing needs of the business * A good working knowledge and compliance with CQC Standards * The ability to make decisions and use your initiative * Strong communication skills * Passion to deliver excellent care in a busy and challenging environment Benefits * Contributory pension scheme * 25 days’ annual leave plus eight Bank Holiday days * Family friendly policies including enhanced parental leave * Private healthcare and life assurance * Free uniform and DBS check * Free parking and a subsidised staff restaurant * Access to our employee discount programme * Wellbeing Centre and access to 24/7 employee assistance line * Long service, employee recognition and appreciation awards * Access to the Ramsay Academy giving you genuine opportunities to grow, develop and specialise in your career About us We’re Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we’re one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated ‘Good’ by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We’re part of a global hospital group with over 60 years’ experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS’s stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM’s asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor’s degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API’s and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.

Sales Support | Administration | Customer Service | Part-Time (18 Hours a week) Hays is proud to be partnering with a well-established public sector organisation in West Yorkshire to recruit a Temporary Sales Coordinator to join their busy sales team on a temporary basis. This role is part-time (18 hours a week) and paying £14.70 per hour. Initially, this will be a 3-month contract with a chance for extension. This role is ideal for someone with a background in customer-facing roles, administration, and sales support, who thrives in a fast-paced environment and enjoys delivering excellent service throughout the customer journey. Key Responsibilities: • Be the first point of contact for prospective buyers, offering a warm, professional, and knowledgeable service., • Conduct property tours, answering questions and building rapport with potential customers., • Support the planning and delivery of customer events, managing invites and follow-ups., • Work closely with Sales Consultants to coordinate sales incentives and ensure all documentation is completed accurately., • Manage the move-in process, ensuring a smooth and welcoming experience for new residents., • Maintain regular communication with customers from initial enquiry through to completion., • Provide day-to-day administrative support to the sales team, ensuring all sales files are compliant and up to date., • Use CRM systems and Microsoft Office tools to manage data, track progress, and support reporting., • Proven experience in a customer-facing and/or sales support role, • Highly organised with strong attention to detail, • Strong communicator with the ability to liaise with internal and external stakeholders, • Proficient in Microsoft Office and CRM systems

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