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  • Digital Performance & CRM Manager
    Digital Performance & CRM Manager
    hace 2 días
    Jornada completa
    London

    Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

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  • Nursery Manager
    Nursery Manager
    hace 3 días
    £40000–£45000 anual
    Jornada completa
    London

    Andi's Nursery Salary from £40K + bonus (depending on experience) Location: NW11 Golders Green, North London Beautiful setting - Family-run nursery We are looking for an experienced, inspiring Nursery Manager to lead our Golders Green setting. In this pivotal role, you will be responsible for creating a safe, nurturing, and stimulating environment where young children can thrive and develop essential skills. Your leadership will inspire a team of passionate childcare professionals, ensuring high-quality care and education that meet regulatory standards and exceed expectations. This is an exciting opportunity for someone with a strong background in nursery management and a genuine love for working with children to make a meaningful impact in their early years. About Andi's Nursery Andi's Nursery is a family-run business with two settings in Golders Green. For over 8 years, we have delivered outstanding care and education in North London. Responsibilities • Lead, motivate, and manage a team of childcare staff, fostering a positive and collaborative work environment, • Oversee daily nursery operations, ensuring compliance with health, safety, and childcare regulations, • Develop and implement engaging curriculum plans that support early childhood development milestones, • Maintain open and effective communication with parents, guardians, and external agencies to promote transparency and trust, • Manage administrative tasks such as staff scheduling and record-keeping to ensure smooth nursery functioning, • Conduct regular staff training sessions to uphold high standards of childcare practice and professional development, • Ensure the nursery environment is clean, safe, and well-maintained at all times, promoting a secure space for children to learn and play Qualifications • Proven management experience within a nursery or early childhood education setting, • Strong leadership skills with the ability to inspire and guide a diverse team of childcare professionals, • Extensive experience working directly with children in a childcare or nursery environment, • Knowledge of child development principles and early childhood education best practices, • Excellent communication skills in English, capable of building positive relationships with children, parents, and team members, • Valid childcare qualifications or certifications as required by local regulations, • Valid driving license preferred for transporting children or attending off-site activities when necessary Experience Level 3 Early Years qualification Minimum 3 years of leadership experience in a childcarer setting. Strong knowledge of EYFS, Ofsted and Safeguarding. Experience in parent relationships. Skilled in staff supervision, development and performance management. We offer From £40K salary and bonus 33 days paid holiday Daily hot lunch 50% childcare discount 5 days company sick day Wellbeing programme Staff events Free parking on site Benefits: • Childcare, • Company pension, • Cycle to work scheme, • Free parking, • On-site parking, • Sick pay Work Location: In person

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  • Marketing Manager
    Marketing Manager
    hace 6 días
    £17–£18 por hora
    Jornada completa
    London

    MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

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  • Property Consultant
    Property Consultant
    hace 19 días
    £28000–£30000 anual
    Jornada completa
    Enfield

    PROPERTY CONSULTANT – SALES & LETTINGS Belvoir Enfield | £28,000 basic + uncapped commission | OTE £45,000+ We don't want someone who waits for business to come to them. We want someone who goes out and gets it. We're a small, ambitious estate agency in Enfield and we're looking for a seriously driven Property Hunter to join us and help grow both our Sales and Lettings business. Your job objective will simply be: Find opportunities. Meet people. Win instructions. Grow your pipeline. And if you're good at it, we're hoping you'll generate so much new business that we'll struggle to keep up! THIS IS A DUAL SALES & LETTINGS ROLE You'll be talking to homeowners and landlords every day. Someone might want to sell. Someone else might be thinking about letting. Another might be considering selling their rental property. A landlord might need help with one property today and full management of their portfolio tomorrow. We want someone who sees the opportunity in all of it. You'll be responsible for: • Carrying out residential sales valuations and lettings appraisals, • Winning new sales instructions, • Winning new landlord instructions and growing our managed portfolio, • Generating your own valuation and appraisal opportunities, • Following up leads and turning conversations into appointments, • Building relationships with homeowners, landlords, investors and local contacts, • Identifying opportunities within our existing database and applicant base, • Developing your own network of people who can introduce you to future business, • Keeping a close eye on properties coming to market and landlords entering or leaving the rental market, • Advising clients honestly on pricing, presentation, marketing and strategy, • Identifying when a sales client could become a lettings client — and vice versa, • Working with landlords to understand whether self-management, let-only or full management is right for them, • Building relationships that generate repeat and referral business, • Working closely with a small team to turn new instructions into successful transactions, • Helping us grow our presence across Enfield and North London WE'RE LOOKING FOR A HUNTER We don't need someone who needs to be told what to do every morning. We're looking for someone who sees a quiet afternoon and thinks: "Right. Who can I speak to?" You might spot a house that's been on the market with another agent for months. You might notice a landlord advertising a property themselves. You might have a conversation with a buyer who tells you they're thinking of selling. You might reconnect with someone you valued six months ago who wasn't ready then. That's the job. Spot the opportunity. Start the conversation. Build the relationship. Win the business. We're looking for someone who: • Is naturally competitive and motivated by results, • Loves winning business, • Is confident asking for the instruction, • Doesn't take rejection personally, • Is persistent without being pushy, • Can build genuine relationships with people, • Is commercially minded, • Is organised enough to manage a growing pipeline, • Has the confidence to pick up the phone and make things happen, • Understands that follow-up is where a lot of business is won, • Wants to build a reputation in the local property market, • Is just as comfortable talking to a £500k homeowner as a landlord with a large portfolio, • Wants to earn more by producing more EXPERIENCE You may already be a Property Valuer, Lister, Senior Negotiator or experienced Sales or Lettings Negotiator. Or you may be a good negotiator who knows you're capable of taking the next step. We're interested in ability, attitude and results, not just job titles. You need to understand residential property and be confident dealing with clients. Sales experience is important. Valuation experience would be a big advantage. A full UK driving licence is required. WHY BELVOIR ENFIELD? We're not a massive corporate estate agency where you'll be one person in a large machine. We're a small team with big ambitions, and what you do will genuinely make a difference You'll have the freedom to develop your own business, your own relationships and your own reputation. We're part of the Belvoir and TPFG franchise network, but we're very much a local business. We care about our clients, we care about property and we're interested in doing things differently. Our focus is Enfield and North London, including Winchmore Hill, Southgate, Palmers Green and Hadley Wood, with a growing interest in the higher-value residential market. We're not trying to be the biggest agent. We want to be the agent people remember, recommend and want to work with. WHAT'S IN IT FOR YOU? £28,000 basic salary Uncapped commission with OTE of £45,000+ And importantly, there's no ceiling on your earnings. If you bring in more business, we want you to earn more. You'll also get: • A genuine opportunity to make your mark in a growing business, • A role with real autonomy, • Sales AND lettings — so plenty of opportunity to generate income, • Strong marketing support, • The backing of an established brand, • The opportunity to build your own local network and reputation, • A role where your results are noticed and rewarded SO, ARE YOU A GO-GETTER?

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  • Registered Manager
    Registered Manager
    hace 1 mes
    £45000–£55000 anual
    Jornada parcial
    Enfield

    MOVIP Homes – 2 /3 Bed LD Children's Home REGISTERED MANAGER - JOB PACK Job Title: Registered Manager - Children's Home (LD 6-17) Location: Enfield, North London - 2 /3 Bed Home (1 child initially, scaling to 2) Salary: £45,000 - £55,000 per annum based on experience + £2k bonus on Good Ofsted + Sleep-in allowance (£55 per sleep) Hours: 40 hours per week - Supernumerary management role + on-call (rota basis) Contract: Full-time, Permanent Reports to: Responsible Individual DBS Requirement: MUST have Enhanced DBS on DBS Update Service - Essential (maintain subscription) 1. About Us We are a new, small, quality-led provider opening a 2 /3 bed children's home in Enfield for children aged 6-17 years with Learning Disabilities, Autism and communication needs. We will open with 1 child for the first 3 months to ensure safe settling, relationship building and quality embedding, then build to 2 children with a potential to scale up to three. Our approach is low arousal, communication first (Makaton/PECS/intensive interaction), PBS, PACE and child-centred care. We are not a large corporate - you will be supported directly by our experienced Responsible Individual. 2. Job Purpose Lead in Ofsted registration interview and thereafter be the Ofsted Registered Manager, accountable for the day-to-day management of the home in line with Children's Homes (England) Regulations 2015 and Quality Standards 2023. To ensure children with LD experience a safe, low arousal, homely environment where their communication, sensory, health and independence needs are met and they achieve positive outcomes. To lead, inspire and develop staff team to Good/Outstanding. 3. Key Responsibilities · Ofsted Registration & Quality: Act as Registered Manager, meet Reg 28/29 fitness, lead fit person interview and registration visit. Ensure compliance with Reg 26-45 and Quality Standards: Quality & Purpose, Positive Relationships, Protection, Leadership & Management. · Leadership: Lead, supervise and roster staff team. Complete supervisions, appraisals, team meetings, competency checks. Ensure 12-week rota shows staff names, exact shift times, contracted hours, annual leave, training, supervision, sleep/waking nights, bank cover and total weekly hours - Ofsted requirement for 1 child model and 2 / 3 child scaling. · Low Arousal Environment: Create and maintain low arousal home - lighting, noise, colours, zoning, sensory corner, predictable routines, visual timetables Now/Next, 10 seconds processing time, one instruction. · Communication First: Ensure every child has Communication Passport, sensory profile, health action plan. All staff trained and using Makaton, PECS, objects of reference, intensive interaction, total communication. · PBS: Lead Positive Behaviour Support - functional assessment, early signs, de-escalation, change of face, restraint only last resort, reduction plan. No punishment approach. · Care Planning: Personalised care plans, risk assessments, impact risk assessments for new referrals, compatibility assessment for second / third child, health plans with Community LD Team, SALT, OT, epilepsy, dysphagia management. · Multi-Agency: Work with LAs (Enfield, Haringey, Barnet), schools, families, Reg 44 Independent Visitor, PBS consultant. 24hr response to referrals. · Safeguarding: Designated Safeguarding Lead for home, LADO referrals, safer recruitment, whistleblowing culture. · Financial & Operations: Manage budget for 1 child then 2 /3 children, occupancy building, staffing costs, petty cash, premises maintenance, vehicle, activities. · Quality Monitoring: Complete Reg 45 monthly review, work with Reg 44 visitor, action plans, Ofsted notifications, complaints, compliments. · On-call: Participate in on-call rota for staff support, especially nights/weekends. 4. Person Specification - Ofsted Requirements Essential - Must Have (Ofsted Reg 28/29) · Qualifications: Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) OR Level 4 with commitment to complete Level 5 within 2 years. Level 3 Diploma in Residential Childcare or equivalent minimum. · Experience: At least 2 years working in children's residential care in last 5 years, including at least 1 year in senior/supervisory/management role. Proven experience managing children with Learning Disabilities and Autism (6-17) including communication needs, sensory needs, epilepsy, dysphagia. · Knowledge: Excellent knowledge of Children's Homes Regulations 2015, Quality Standards 2023, Ofsted inspection framework, safeguarding, PBS, low arousal, Makaton/PECS. · DBS: Enhanced DBS Certificate on DBS Update Service - ESSENTIAL - must maintain subscription. You must bring original certificate to interview. Applications without Update Service cannot be processed for registration. · Fitness: Good character and integrity, no disqualification under Care Standards Act, able to pass Ofsted fit person interview, able to demonstrate leadership and ability to achieve Good/Outstanding. · Right to work in UK, 2 satisfactory references including current/most recent employer, full employment history. · Driving Licence: Full UK driving licence desirable. Desirable · Previous Registered Manager experience with Ofsted Good or Outstanding inspection · Studio 3 Low Arousal, PBS, Makaton, PECS, Intensive Interaction trained - or willing to train before opening · Experience opening new home and going through Ofsted registration · Experience of 2 / 3 bed home and managing occupancy build from 1 to 2 /3 children · Experience working with Pan-London commissioning, Enfield or North London LAs 5. Salary & Benefits · Salary £45k-£52k DOE + £2,000 tax free bonus on achieving Good Ofsted + sleep-in allowance £55 per sleep · 28 days annual leave + bank holidays + birthday off · Pension, laptop, phone · Ongoing CPD: Level 5, PBS, Studio 3, Makaton, leadership training · Small home - you will make real difference, not just paperwork · Direct support from experienced RI, Reg 44 visitor, PBS consultant 6. Recruitment Process & Safeguarding This role is subject to: Enhanced DBS on Update Service, right to work, full employment history check, 2 references including current employer, Ofsted fitness checks, medical fitness, qualification check. It is an offence to apply if you are disqualified from working with children (Reg 26). We are an equal opportunities employer committed to safeguarding. Process: 1) CV & Cover Letter 2) Telephone screen 3) Formal interview - Fit Person style + Low Arousal scenario + Home walk 4) DBS/References 5) Ofsted SC2 and registration. ##

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  • Service Delivery Partner
    Service Delivery Partner
    hace 1 mes
    £55000–£65000 anual
    Jornada completa
    London

    Service Delivery Partner Location: Hybrid Salary: Up to £65,000 (depending on experience) Are you an experienced digital agency professional who knows how to navigate public sector contracts and build rock-solid client relationships? We are Olive Jar Digital, a fast-growing digital agency based right in the vibrant heart of London’s Soho. We design and deliver innovative digital services that solve complex problems and genuinely improve outcomes for users. We partner with public sector organisations to deliver meaningful digital transformation, and we need someone to take the reins on our strategic client relationships. This isn't your standard account management gig. We need someone who truly understands the realities of delivering consultancy services into government departments. You’ve been agency-side, you know the digital landscape, and you can confidently balance commercial, contractual, and operational relationships while driving business growth. The Role As our Service Delivery Partner, you will be the senior relationship owner for a portfolio of key public sector clients. Your mission is to ensure we deliver on our promises, maximise commercial opportunities, and keep our client partnerships strong and growing. Working closely with our delivery teams, practice leads, and senior stakeholders, you will ensure our services hit the mark, risks are managed before they become problems, and Olive Jar Digital remains the trusted partner our clients rely on. What you'll be doing: • Owning the Relationship: Acting as the primary commercial and contractual lead across your public sector portfolio, building trust with senior stakeholders and procurement teams., • Commercial Leadership: Leading contract governance, renewals, extensions, and commercial negotiations, while proactively identifying opportunities for account growth and new service offerings., • Service Oversight: Collaborating with delivery and leadership teams to ensure we meet KPIs, SLAs, and contractual commitments. You'll facilitate service reviews and manage escalations smoothly., • Strategic Guidance: Driving long-term account planning, providing insight into client priorities and market trends, and championing continuous improvement in how we serve our clients. What We’re Looking For You are a seasoned professional with a background in a digital consultancy, professional services, or agency environment. You know how to manage public sector accounts and have a strong grasp of procurement frameworks and contract management. Essential Experience: • Significant experience managing public sector clients (central government, arms-length bodies, or local government) within an agency or consultancy setting., • A proven ability to navigate complex stakeholder relationships at a senior level., • Strong commercial awareness, contract negotiation skills, and a track record of overseeing service delivery against strict KPIs., • Excellent communication, relationship-building, and influencing abilities. Bonus points if you have: • Experience working within Government Digital Service (GDS) environments., • Knowledge of agile delivery methodologies and experience managing multidisciplinary digital teams., • Familiarity with frameworks like Digital Outcomes and Specialists (DOS) or G-Cloud. The Package We believe in transparency, so here is what you can expect: • Salary: Up to £65,000, depending on your experience., • Working Pattern: Hybrid – 3 days a week soaking up the creative energy in our Soho office, and 2 days working remotely., • Pension, • Health Care Scheme, • Electric Car Scheme, • Gym Membership Why Olive Jar Digital? We pride ourselves on building a culture where talented people can do their best work without unnecessary red tape. We collaborate openly, value fresh ideas, and empower our teams to make a genuine impact. You’ll be joining a growing agency full of passionate digital specialists who care about creating services that actually matter. If you're ready to take ownership of impactful public sector projects and help drive our commercial success, we’d love to hear from you.

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  • Health Care Assistant (HCA)
    Health Care Assistant (HCA)
    hace 2 meses
    £13–£14.5 por hora
    Jornada parcial
    London

    Join our dedicated healthcare team as a Health Care Assistant and make a meaningful difference in the lives of those you support! In this vital role, you will provide compassionate, person-centered care to individuals in care homes and home care settings. Your enthusiasm and proactive approach will help promote independence, comfort, and well-being for clients of all ages. Whether assisting with daily activities or supporting health plans, your efforts will ensure a safe, respectful, and engaging environment for everyone. Duties • Support clients with daily living activities such as bathing, dressing, eating, and mobility to enhance their quality of life, • Assist in implementing and reviewing personalized care plans tailored to each individual’s needs and preferences, • Provide companionship and emotional support to foster positive relationships and reduce feelings of loneliness, • Maintain accurate documentation of care provided using IT systems and ensure compliance with health and safety standards, • Communicate effectively with clients, families, and multidisciplinary teams to coordinate care and address concerns promptly, • Support transportation needs by driving clients safely to appointments or activities when required, • Contribute to a clean, safe environment by following infection control procedures and reporting any hazards Skills • Valid driving license with the ability to drive safely and responsibly in various settings, • Experience working in care homes or providing home care services is highly desirable, • Ability to read, understand, and follow detailed care plans accurately, • Proficiency in using IT systems for documentation and communication purposes, • Excellent communication skills in English to connect effectively with clients, families, and colleagues, • Strong interpersonal skills with the ability to demonstrate empathy, patience, and professionalism, • Good organizational skills to manage multiple tasks efficiently while maintaining attention to detail This role offers a rewarding opportunity to develop your career within a supportive environment that values your dedication. We are committed to providing paid positions that recognize your vital contribution to healthcare. If you are passionate about making a positive impact through compassionate care, we want to hear from you! Work Location: In person

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