Engagement officer jobs in London - Page 5Create job alerts

Job Title: Housing Tutor Location: Remote Salary: Up to £42k About Our Client: Our client is committed to delivering high-quality apprenticeships and professional development within the housing sector. They provide learners with the opportunity to apply knowledge, skills, and behaviours in real workplace settings, supporting career progression and sector excellence. Role Purpose The Housing Tutor will deliver teaching, coaching, and assessment support aligned to the Level 4 Senior Housing and Property Management apprenticeship standard and the CIH Level 4 Certificate in Housing. The Housing Tutor will support learners to develop a high-quality portfolio of evidence, integrate on-the-job (OTJ) learning into workplace practice, and progress confidently towards gateway and end-point assessment. Key Responsibilities Teaching and Learning • Deliver structured remote and online teaching sessions aligned to apprenticeship standards and CIH expectations., • Plan and implement learners’ Individual Learning Plans (ILPs) and provide robust Information, Advice, and Guidance (IAG) to ensure a strong start., • Embed OTJ learning, translating theory into workplace tasks and coaching learners on high-quality evidence., • Prepare lesson plans, schemes of work, and session materials in line with curriculum and quality team requirements., • Conduct regular progress reviews and maintain accurate learner records in line with our client’s KPIs and quality standards. Assessment and Quality • Apply assessment approaches, including portfolio evidence, task-based assessment, presentations, and professional discussion., • Provide timely, constructive feedback to support learner progression and confidence., • Maintain accurate, auditable records of teaching, learning, and assessment activity., • Contribute to internal quality assurance processes, including standardisation and mentoring of staff where required. Stakeholder and Learner Support • Build and maintain professional relationships with learners and employers to support engagement, attendance, and progress., • Identify and escalate risks affecting engagement, progress, or OTJ evidence capture and work collaboratively to resolve them., • Support optional unit scoping to inform curriculum design and programme planning., • Represent the organisation professionally in meetings and events, promoting the interests of our client. Compliance and Professionalism • Promote equality, diversity, and inclusion throughout the learner journey., • Comply with Safeguarding, Prevent, and Health & Safety policies., • Maintain confidentiality and professionalism at all times., • Undertake Continuing Professional Development (CPD) to maintain sector and teaching practice currency. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Job Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role focuses on identifying, developing, and onboarding new employer partners, promoting both apprenticeship programmes and commercial tech training solutions. As the Business Development Manager, you will support organisations in building future-ready digital workforces through programmes such as Software Development, Cyber Security, Data, Cloud, and IT Support, working with both levy and non-levy employers to maximise the value of apprenticeships and funded training. This is a target-driven role. The ideal Business Development Manager will have strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship and digital skills landscape. Key Responsibilities – Business Development Manager (IT & Tech) • Proactively identify, target, and secure new employer partnerships across the IT, digital, and technology sectors, as well as organisations with digital skills needs., • Promote a portfolio of IT and tech apprenticeship programmes and commercial training courses, positioning them as strategic workforce and upskilling solutions., • Sell both funded apprenticeship pathways and commercial short courses/bootcamps in areas such as Software Engineering, Cyber Security, Data Analytics, AI, and Cloud Technologies., • Achieve and exceed monthly and quarterly targets for new learner starts, employer sign-ups, and revenue (apprenticeships + commercial training)., • Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth., • Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets., • Conduct detailed digital skills gap analysis with employers, recommending tailored IT training and apprenticeship solutions., • Provide expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options., • Maintain accurate CRM records, track activity, and produce performance reports aligned to sales KPIs., • Represent the organisation at tech events, networking forums, careers fairs, and industry conferences., • Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience., • Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience • Proven experience in business development, B2B sales, or employer engagement, ideally within IT training, apprenticeships, or tech education., • Strong understanding of the UK apprenticeship system, including levy and non-levy funding., • Demonstrated success in selling training solutions, digital skills programmes, or SaaS/tech-related services., • Ability to confidently engage and influence senior stakeholders, HR leaders, L&D teams, and technical decision-makers., • Strong knowledge or interest in IT and technology disciplines (e.g., software, cyber, data, cloud)., • Excellent negotiation, influencing, and closing skills with a consultative sales approach., • Highly organised, with the ability to manage multiple opportunities and a fast-moving pipeline., • Experience using CRM systems, Microsoft Office, and digital sales tools., • Self-motivated, target-driven, and commercially focused. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Job Role: Referral and Onboarding Officer Location: Bristol (Office‑Based) Salary: £28,000 per annum Contract: Fixed Term to September 2026 (anticipated 3‑year extension from September 2026) Hours: Full‑time, 37.5 hours per week Role Overview We are recruiting a detail‑driven and empathetic Referral and Onboarding Officer to play a pivotal role within a regional employability programme. Based full‑time from the Bristol office, the Referral and Onboarding Officer will act as the first point of contact for all incoming referrals, completing structured triage and assessment to ensure participants are allocated to the most appropriate pathway or support provision. The Referral and Onboarding Officer will work closely with internal colleagues, delivery partners, and external stakeholders to support referral flows, improve participant experience, and contribute to inclusive employment outcomes across the region. This is a highly impactful role for someone with strong assessment skills and an understanding of the barriers individuals may face when accessing employment. Key Responsibilities Referral Management & Triage Act as the initial point of contact for all programme and employability referrals. Conduct structured triage assessments to determine eligibility, needs, and risks. Allocate participants to the most appropriate pathway based on suitability, capacity, and location. Ensure all referral decisions align with assurance and eligibility frameworks. As a Referral and Onboarding Officer , ensure referrals are actioned efficiently and respectfully. Participant Guidance & Allocation Provide clear information, guidance, and next steps to participants throughout onboarding. Accurately record referral information on internal case management systems and external platforms (including DWP systems where applicable). Monitor referral progress to ensure timely handover to delivery teams. Complete allocation to delivery partners or employer‑based pathways once approvals are confirmed. Partnership & Stakeholder Engagement Support the Delivery Manager to develop and maintain effective referral pathways. Build strong working relationships with community organisations, statutory services, and VCSE partners. Promote inclusive employment, mental health awareness, and supported employment approaches. Contribute to stakeholder engagement activity to increase referral volumes and quality. Data, Quality & Reporting Maintain accurate, timely, and confidential records in line with data protection requirements. Track referral trends and outcomes, providing reports as required. Contribute to impact measurement through destination data and outcomes evidence. Uphold safeguarding, equality, diversity, and inclusion at all times. The Referral and Onboarding Officer will support continuous improvement across referral and onboarding processes. Essential Criteria GCSE Maths and English at Grade C / 4 or equivalent. Experience in triage, assessment, or customer‑facing roles within employability, health, or social care. Strong interpersonal and communication skills (written and verbal). Understanding of mental health, learning disabilities, neurodiversity, or other barriers to employment. High attention to detail with strong record‑keeping skills. Ability to manage priorities and meet deadlines in a performance‑focused environment. Confident use of IT systems, including Microsoft Office and data entry platforms. Desirable Criteria Qualification in Advice & Guidance (Level 3 or above). Knowledge or experience of Supported Employment (SEQF) or IPS models. Experience working within local or national employability programmes. Understanding of trauma‑informed and motivational approaches. Experience working collaboratively across multi‑agency settings. How to Apply For more information or to apply, please contact: Robert Rowe – 07935 141342 TPBN1_UKTJ

Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business. The Head Office is based on-site, within The Pembroke and represents the department responsible for leading and supporting with administration of the club's daily duties. ROLE OVERVIEW We are seeking a sophisticated, visionary and charismatic leader to take ownership of the entire member experience at this brand-new club in the heart of Belgravia. Our community of members will be renowned for their distinguished connections and their expectation of outstanding hospitality, food, entertainment and culture within a truly luxurious environment. The Chief Members Officer is a newly created, senior strategic role that sits at the heart of the club's leadership. Reporting directly to the Club Director, you will have overall responsibility for the membership team, the members' events team and the marketing and communications department ensuring that every touchpoint of the club and the way it communicates ladders up to deliver the finest member experience in London. You will be the champion of the members at every level of the organisation, driving a culture in which the member experience is never an afterthought but the central organising principle of everything the club does. This is a unique opportunity to shape a community from the ground up, building and executing strategies that attract, retain and delight members to the very highest standard. RESPONSIBILITES Strategic Leadership & Vision Set and own the overarching member experience strategy, ensuring every department under your remit aligns with the club's values and ambitions. Act as the senior voice of the members across the club's leadership team, championing their experience in all strategic discussions and decisions. Lead, inspire and develop three distinct teams membership, events and marketing and communications fostering a collaborative, high-performance culture. Provide clear direction, mentoring and professional development to department heads and their teams, driving excellence and accountability at every level. Hold regular cross-team meetings to align on member communications, upcoming events, new members and feedback themes. Member Experience & Engagement Own the end-to-end member journey, from first enquiry through onboarding, ongoing engagement and long-term retention ensuring every interaction reflects the very best the club has to offer. Establish and nurture deep, trusted relationships with members, acting as a senior point of contact and ensuring their voice is heard and acted upon. Engage regularly with members in the club, attending events and building authentic relationships with members and their guests. Oversee the delivery of an exceptional events programme that adds genuine value to membership and strengthens the sense of community. Implement initiatives that keep members engaged, celebrated and connected to the life of the club. Brand, Marketing & Communications Take strategic ownership of the club's marketing and communications output, ensuring all messaging, collateral and campaigns are consistent, on-brand and reinforce the member experience. Ensure every channel through which the club communicates digital, print, social or in-person reflects the club's positioning and serves the member first. Lead the development of compelling content and communications that resonate with the club's discerning membership and attract prospective members of the right calibre. Work closely with the Club Director and wider leadership to evolve the club's brand as the community grows. CRM, Data & Reporting Maintain ultimate responsibility for the membership CRM, overseeing data integrity, seamless processes from enquiry to onboarding, and integration with other departments and systems. Define and track KPIs that measure membership growth, engagement, satisfaction and retention, reporting regularly to the Club Director with clear insights and recommendations. Analyse membership trends and pipeline health, identifying opportunities and risks to ensure growth remains in line with the club's values and long-term vision. Cross-Functional Collaboration Work in close partnership with operations, reception, reservations and F&B teams to ensure members and their guests receive a seamless, consistently exceptional experience across every area of the club. Act as the connective tissue between departments, ensuring awareness of the cultural and events programme and a shared commitment to the member above all else. Budget & Commercial Oversight Develop and manage the budgets for the membership, events and marketing & communications departments, monitoring performance and reporting to the Club Director on a regular basis. Identify and realise opportunities for revenue growth through membership initiatives, events, partnerships and member-facing activations. Ensure all departments operate within agreed financial parameters while continuing to deliver an exceptional standard of service. REQUIREMENTS Senior leadership experience within a luxury hospitality, private members' club or comparable high-end environment. A proven track record of owning the member or customer experience at a strategic level, with the ability to translate vision into operational excellence. Experience leading multiple teams or departments, with the gravitas and warmth to inspire those around you. Exceptional communication and interpersonal skills polished, perceptive and at ease with a discerning, high-profile membership. Strong commercial acumen with the ability to manage budgets and identify revenue opportunities. A data-driven mindset, comfortable with CRM systems, analytics and reporting. Deep understanding of brand, marketing and communications, and how they shape the perception and experience of a club or luxury environment. A genuine passion for hospitality, community and delivering experiences that exceed expectation. WHAT WE OFFER Best-in-class salary Family meal on shift Industry-leading Learning & Development opportunities Pension scheme including employer contributions. Annual staff award ceremony and party More benefits to be set up as we open TPBN1_UKCT

Join a well-established Housing Association in a fulfilling role that plays a key part in delivering essential services to tenants, on a 69 month contract with consistent and stable work. This Rent Setting & Service Charge Admin position offers the opportunity to support the delivery of accurate rent and service charge calculations, ensuring over 70,000 tenants are well-informed and supported through annual changes. Youll be working as part of a small, collaborative team during a busy and critical period, helping to coordinate processes, manage queries, and ensure a high standard of service delivery. This is a rewarding role for someone who enjoys working with data, problem-solving, and supporting both customers and internal teams. The Rent Setting & Service Charge Admin role is ideal for someone looking to develop their expertise within a specialist area of housing. Wed love to hear from anyone with a background as a Rent Officer, Service Charge Officer, Income Officer, Finance Officer, or Housing Administrator, or experience within housing, finance, or customer service environmentsespecially if youre looking to develop your expertise within rent setting and service charges. This Rent Setting & Service Charge Admin opportunity is perfect for candidates who want to build on existing experience and take the next step in their career. As a Rent Setting & Service Charge Admin, you will be: Managing a high volume of rent and service charge queries via email and phone Coordinating responses to tenant queries and complaints with internal teams Using Excel and Power BI to calculate accurate service charges Supporting with mail merges and tenant communications Providing guidance and support to managers and colleagues Id love to speak to anyone who has: Experience working with rents and service charges within social housing Strong Excel skills, including functions such as XLOOKUP Experience handling customer queries both in writing and over the phone Strong attention to detail and the ability to manage a high-volume workload Confidence using a range of IT systems, including Microsoft Office Key requirements for this Rent Setting & Service Charge Admin role: Working knowledge of legislation relating to rents and service charges Strong data handling and analytical skills Excellent communication and stakeholder engagement skills The Rent Setting & Service Charge Admin role is offering the following benefits: Hybrid working (minimum 3 days in the office, 2 days from home) A 69 month contract with consistent, stable work A meaningful role where your work directly impacts tenants A supportive, collaborative team environment Travel & Location: This Rent Setting & Service Charge Admin role is based in Birmingham, with a hybrid working model. The city is well connected, with major road networks including the M6, M5, and A38, making commuting straightforward. Birmingham also benefits from excellent public transport links, including trains, buses, and tram services, providing easy access across the city and surrounding areas. If this Rent Setting & Service Charge Admin role sounds like your next opportunity, please apply now or contact Ryan Stewart on 0121 798 3287 or email . TPBN1_UKTJ

We are seeking a HSEQ Officer to manage and influence our client's compliance agenda who is based in Potters Bar. The role is hybrid where you can work from home 2 days per week and operate out of offices from Guildford to Welwyn Garden City. The day to day duties include: Liaise with the group's individual brand General Managers to determine HSEQ requirements and ensuring compliance standards are met at all times. • To manage the administration of all HSEQ systems, procedures and accreditation's across the group., • Liaise with management and, where required, external agencies to support the roll out of existing and future projects., • Promote effective practice and quality improvement., • Maintain the ISO quality standards for Group companies. Particularly ISO 14000 and 45000., • To lead a review of each companies quality monitoring systems and implement the output of the review. Annually review systems for continued improvement. * Carry out such other duties as the Company may reasonably assign to you from time to time that are commensurate with your experience and status within the Company. It is essential you have a minimum of 2 years expertise in such a role and hold IOSH/NEBOSH certification and a full UK driver's licence. You will possess excellent customer service and organisational ability and be IT literate. In return we offer a salary of £35000 - £40000pa based on a 37.5 hour week working Monday to Friday. • 25 days holiday + 8 bank holidays, • Company pension scheme, • 2 paid volunteering days (company initiative), • Employee Referral Scheme, • Access to employee engagement platform with lifestyle savings & high street discounts, • Reward & recognition programme, • Career development opportunities, • Company awards & events, • Free on-site parking, • Death in Service A basic DBS check will be undertaken. If you are looking for your next role then apply now

Location : London Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary: The role holder is accountable for implementing the IM change agenda, including the development of minor and major model change proposals. to support strong commercial outcomes and strategic business decisions for Canada Life UK. Integrating the use of the model in strategic business decision such as investments, ALM, pricing, reinsurance, and risk management. Lead internal and external stakeholder management to ensure understanding and lead the integration of the internal model into business decisions as well as strong regulatory engagement. The following skills and experience are highly desirable 1) Hands on IM development experience (incl. Credit MMC experience) 2) Strong PRA engagement skills 3) Python programming and prototyping 4) Matching Adjustment Under Stress, Credit Risk Modelling, stochastic aggregation frameworks essential. What will you be doing: The role holder is accountable for the internal model: • Driving development and optimisation of the internal model • Support strong commercial outcomes and strategic business decisions for CLUK. • Integrate the use of the model in strategic business decision such as investments, ALM, pricing, reinsurance, and risk management • Drive innovation to optimise the efficiency and effectiveness of the internal model. • Operation of the internal model Direct ownership of the internal model for methodology and change: • Harmonising the PIM • Enhanced PIM or Full Internal Model Development • Development of Matching Adjustment Under Stress • Development of stochastic aggregation and proxy modelling Lead internal and external stakeholder management to ensure understanding and integration of the internal model into business decisions as well as strong regulatory engagement. Lead on the provision of effective and timely oral and written communication: • Internal and external stakeholders • Senior Executives • Relevant Boards • The Prudential Regulatory Authority as appropriate in relation to the internal model. This role will have responsibility for gaining regulatory approval for all major internal model changes including the addition of new asset classes. Responsible for the ongoing appropriateness of the Canada Life U.K. Internal Model. Manage, develop and motivate the team in the achievement of their individual and business objectives. Provide direction, guidance and coaching to colleagues to develop skills and capabilities in order to continually evolve the output from the area. Maintain a strong external network with other financial institutions, consultancies, and other professionals. What Experience will you have for the position: • In depth knowledge of internal models, with proven track record of driving change, innovation, and optimisation. • Proven track record of developing IM components from scratch, including getting them approved. • Proven prototyping capability. • Excellent technical skills and in particular, specialist knowledge of Solvency II, Credit Risk & MAUS, and Aggregation techniques for internal models • Strong PRA engagement experience. • Experience in applying technical expertise to analyse risk and capital information and apply this commercially. • Strong project management skills with the ability to manage multiple priorities • Strong commercial outlook • Strong communication skills, demonstrating a clear and articulate standard of written and verbal communication in a complex environment, tailored for all levels of management. Attention to detail. • Strong influencing skills, with experience of engaging with senior management and regulators to get desired outcome • Strong interpersonal/networking skills, with the ability to maintain a variety of relationships with multiple stakeholders • Proven track record of delivery under tight time pressure • Self-motivated, well-organised, pragmatic, and able to perform tasks independently Qualifications (For the job and not the person) • Qualified Actuary with current IFoA membership Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. TPBN1_UKTJ

Programme Officer – UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office. About Into Film Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Our vision – Film enriches the life of every child and young person. Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of our three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of our programmes. Main Responsibilities: • Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events., • Meet regularly with each of the nations’ teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area., • Oversee and support the management and maintenance of the CRM database of nations’ place-based activity across the UK, ensuring data is accurate and up to date., • Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator., • Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to our training programme for educators, entries to our filmmaking competitions, the Into Film Awards, and bookings for the Into Film Festival, Spring Screenings and other events for our Screen Careers programme., • Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in our place-based targeted areas across the UK., • Assist in desk-based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in our programmes, sourcing relevant external information from across the education, youth and film industry sectors., • Working with Programme Leads to support the development and delivery of our Youth Advisory Council and Education Ambassador initiatives., • Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels,, • Represent Into Film at conferences and events as required., • Any other reasonable duties assigned by Into Film. General Responsibilities: • Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public., • Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does., • Contribute to long term planning to ensure growth in line with demand and resources., • Contribute to the regular monitoring and evaluation of Into Film’s work. Person Specification: • Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload., • Confidence using CRM systems for accurate data input, analysis and reporting., • Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams., • Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry., • Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools., • Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach., • A proactive, adaptable and detail-focused approach, with the ability to work remotely., • An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: • Experience, knowledge and understanding of using CRM for analysis, insights and reporting., • Proven track record and demonstratable experience in an administrative role., • Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required., • Strong communication skills (verbal and written)., • Awareness and good understanding of the education market, curricula and how teachers can use film across the UK., • Awareness and understanding of the screen industry landscape across the UK., • Experience of cross-team working. Desirable: • Experience of developing and implementing email campaigns. - Experience working within an education or arts charity context - Familiarity with the Microsoft Office suite - A love and knowledge of film All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including: • Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. - Pension – matched up to 5% of salary (2% above statutory employer contribution). - Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film. - Enhanced parental/paternity/shared parental leave. - Interest-free non-essential study loans. - Interest-free bike/scooter/travelcard loan. - Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. - Wisdom health insurance cover – non-contributory (apart from employee tax contribution). - BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. Closing date: 8:00am, Monday 18th May 2026 (BST) Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. No agencies please

Location : Watford, but with regular visits to other Canada Life UK offices. Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary: You will be responsible for Health & Safety and workplace risk across our offices, creating a safe, secure and compliant environment for our people and visitors. You will own and continuously improve our Health & Safety and physical security framework, advising leaders and colleagues, reducing risk and disruption, and enabling the effective delivery of business objectives. What will you be doing: 1. Develop, implement and maintain Health & Safety and workplace risk policies, procedures and standards across all CLUK sites, ensuring consistent application through regular site visits and stakeholder engagement. 2. Identify, assess and manage key workplace risks, including completing and reviewing risk assessments and Workstation and Workplace Needs Assessments. 3. Oversee Health & Safety and physical security incident reporting, escalation, investigation and follow up, ensuring lessons learnt drive continuous improvement. 4. Monitor and support compliance with internal policies and external legal, regulatory and professional Health & Safety and security requirements, including leading internal audits across CLUK offices. 5. Lead workplace emergency preparedness (e.g. evacuation and lockdown procedures and drills) in support of business continuity. 6. Design and deliver Health & Safety and physical security training, induction and awareness activities and maintaining accurate records (e.g. COSHH register, training logs, statutory inspections, budgets and other compliance documentation). 7. Work closely with internal stakeholders and external suppliers/contractors to embed effective Health & Safety and workplace risk management, including contractor control in line with Permit to Work procedures. 8. Apply the company risk management framework to workplace risks, ensuring appropriate controls, monitoring and reporting. What experience will you have: • Proven Health & Safety expertise in a corporate environment, including risk assessment and core safety disciplines, with up to date knowledge of relevant legislation and guidance. • Solid understanding of physical security principles and controls to protect people, buildings and assets, with experience of end to end risk management (identification, assessment, control design, monitoring and improvement). • Track record of creating, implementing and maintaining Health & Safety and workplace risk frameworks across multiple sites or complex organisations. • Able to prioritise effectively, solve problems pragmatically and work to deadlines, providing balanced advice that protects both people and the organisation. • Strong written and verbal communication skills, able to draft clear policies, procedures, guidance and reports, and to deliver training and presentations at all levels. • Skilled at building relationships and influencing, working collaboratively across functions and with external partners to embed good safety and security practice. • Competent IT user (particularly Microsoft Office and SharePoint), with a commitment to ongoing learning and an interest in how changing ways of working affect Health & Safety. Qualifications : Essential • Recognised Health & Safety qualification (e.g. NEBOSH General Certificate or equivalent). • Evidence of continuing professional development in Health & Safety and/or risk management (e.g. courses, memberships). Desirable • Higher level Health & Safety qualification (e.g. NEBOSH Diploma or equivalent). • Professional membership of a relevant body (e.g. IOSH, IIRSM) or working towards membership. • Training or certification in physical security, security management or business continuity. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. TPBN1_UKTJ

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Environmental Health Officer (Food Safety & Health & Safety) Location: Barnet (Hybrid Working) Salary: £42,771 – £46,968 About the Role We are seeking a skilled and motivated Environmental Health Officer to join our Environmental Health team. This role is key to protecting and improving the health, safety, and wellbeing of residents, workers, and visitors across the borough. The successful candidate will lead on complex Health and Safety investigations and deliver a comprehensive Food Safety inspection programme, ensuring compliance with legislation and maintaining high professional standards. Key Responsibilities Conduct food safety and hygiene inspections across a variety of premises Lead and manage complex health and safety investigations and incidents Enforce legislation using the full range of statutory powers Investigate food complaints, infectious diseases, and public health risks Inspect premises in relation to pests, drainage, refuse, and associated issues Prepare legal case files, serve notices, and represent the Council in legal proceedings where required Provide professional advice and guidance to businesses, schools, and stakeholders Liaise with key partners including the Food Standards Agency and the Health and Safety Executive Support outbreak investigations and multi-agency working Contribute to service improvement, policy development, and training initiatives You will be a qualified and experienced professional with: A recognised qualification in Environmental Health or equivalent Experience in food safety enforcement and health and safety regulation Strong knowledge of relevant UK legislation and enforcement practices Experience managing complex investigations and preparing legal cases Excellent communication and stakeholder engagement skills The ability to work independently and collaboratively within a hybrid working environment To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

This is a fantastic opportunity for an experienced Resident Liaison Officer to play a key role in delivering high-quality resident engagement across major works and capital projects. Working at the heart of housing and regeneration programmes, you will be instrumental in ensuring residents are fully informed, supported, and confident throughout the lifecycle of works affecting their homes. Key Responsibilities • Act as the main point of contact for residents, providing clear, timely, and empathetic communication before, during, and after works., • Lead on resident engagement and consultation activities, including statutory leaseholder consultations, ensuring residents feel informed and involved from the outset., • Coordinate and attend meetings between residents, contractors, and project teams, ensuring queries and concerns are effectively managed and resolved., • Identify and support vulnerable residents, working closely with internal teams and contractors to provide tailored assistance where needed., • Maintain accurate and up-to-date records of all resident interactions, enquiries, complaints, and escalations, ensuring responses meet agreed timeframes., • Manage resident choices and preferences, ensuring all decisions are recorded and communicated appropriately., • Support the complaints process, working collaboratively to deliver timely and customer-focused resolutions., • Carry out resident satisfaction surveys and feedback exercises, analysing results and sharing insights with the wider team., • Work closely with repairs and maintenance teams to resolve any issues arising during the works programme., • Utilise internal systems to raise, track, and manage work requests efficiently. About You • You will have proven experience in a resident-facing or customer-focused role within housing, construction, regeneration, or a similar environment., • You understand the impact that building works can have on residents and are passionate about delivering a positive customer experience., • You are confident communicating with a wide range of stakeholders, from residents to contractors and internal teams., • You bring a proactive, solutions-focused approach and enjoy working as part of a collaborative team., • You have experience supporting vulnerable individuals and understand the importance of a sensitive and adaptable approach., • You remain calm and professional when handling challenging situations., • You are highly organised, able to manage multiple priorities, and meet deadlines in a fast-paced environment., • You have excellent written and verbal communication skills, with the ability to produce clear and professional documentation., • You are comfortable using ICT systems and maintaining accurate records. This role will involve regular travel to site and a mix of office and on-site working, sometimes in challenging environments. If you’re looking for a role where you can genuinely make a difference to residents’ experience during essential works, we’d love to hear from you. Apply today to take the next step in your career

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. As a member of the team, you must have a passion for being the voice of our customers and be able to think creatively to influence how we deliver great outcomes. We encourage ownership and accountability, so we’ll need you to listen to our customers, investigate their concerns and make a well-informed decision on behalf of Capital One. You will be empowered to use your judgment when deciding outcomes and will own the resolution for each of the customers you advocate for. What you’ll do Manage customer complaints from receipt right through to resolution, both in voice and written communications Understand industry regulation and how this matches with Capital One policies Support customers and resolve their concerns Do a thorough investigation to help understand their situation and find a resolution Remain customer focused and put them at the centre of every decision Signpost customers to additional support resources Support our business in improving our processes What we’re looking for Expert attention to detail would make you a superstar in this role Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times A team player that acts with integrity and treats our customers and associates with respect We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! Experience A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. A passion for giving the best advice to every customer you interact with through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Our client, operating within the Highways and Transport sector, is currently seeking a dynamic Transport Officer to join their team on a contract basis. This role focuses on supporting Transport Planning activities and the delivery of road safety and sustainable transport initiatives. Key Responsibilities Supporting Transport Planning activities and the implementation of road safety schemes Assisting with the education and promotion of transport initiatives and programmes Engaging with stakeholders to foster strong relationships and support long‑term project adoption Communicating effectively with a wide range of stakeholders, including local communities and project partners Requirements Experience or proficiency in transport planning Understanding of road safety principles and practices Proven experience in stakeholder engagement and relationship management Excellent written and verbal communication skills Ability to work collaboratively within a team environment Strong problem‑solving skills with attention to detail Benefits Opportunity to work on impactful transport and road safety projects Professional development and training opportunities Collaborative and supportive working environment Chance to contribute to safer and more sustainable transport outcomes If you have experience in transport planning and a strong interest in road safety and sustainable travel, we would welcome your application

We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and proceduresAbout You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supplyIf you have the relevant skills then please apply today

Support Services Officer Location: Based at our London office near Paddington, hybrid style work 2/3 days in office a week Salary: £34,000 - £38,000 per annum Work hours: 9-6 Monday to Friday To start early June 2026 Bluewater Bio is an award-winning global leader in sustainable water & wastewater treatment. The Role The Support Services Officer will be responsible for efficient HR and IT administration support – this is a wide-ranging and responsible role, requiring strong administrative, HR, IT, organisational and communication skills, and a can-do attitude. The ability to work with a variety of people in different disciplines with diplomacy and tenacity is essential, as is the ability to prioritise and work independently. Dealing and communicating with internal and external stakeholders must be always undertaken at a highly professional and efficient level. The overall role purpose is to provide administrative support to the Head of Support Services and Company Directors. The successful applicant will provide support to the Leadership Team. Responsibilities HR: This role will include responsibility of all general HR duties, such as resourcing, onboarding, updated policies and procedures, IT and cybersecurity. Resourcing: Attracting candidates Shortlisting candidates Managing the HR inbox Interview coordination Sending and filing offers and contracts of employment Issuing status determinations to contractors Liaising with contractor agencies and filing all relevant documentation Collabating the references Checking and filing right to work documentation Checking and filing employee qualifications Updating ONS surveys on a monthly basis Onboarding: Managing and facilitating onboarding and probationary periods Setting up new employees and contractors on office systems and liaising with the IT department and other internal departments as required for set up Liaising with IT support for equipment purchase Liaising with office management for phones and other equipment Liaising with project coordination for PPE and H&S induction Liaising with line manager and other departments for specialist induction Organising induction and communicating to all parties Sending welcome email and pack to new staff with all relevant information regarding their set up and their engagement with us Liaising with finance for payroll or invoicing purposes Keeping track of contractor engagements and assisting line managers with assessment completion Adding contractors to professional indemnity insurance Liaising with PRIME to ensure legal labour laws compliance and visa requirements in Bahrain Policies and procedures: Ensure all documentation is up to date, functional, compliant and fit for purpose Keeping organisational chart updated Maintaining policies and procedures Issuing Bahrain payslips Managing Tamkeen submissions on a monthly basis Keeping the HR matrix updated at all times Keeping the Skills & Training matrix as well as qualifications record up to date Track policy acknowledgement Issuing and filing contract variation letters and other staff correspondence Keeping track of and assisting with visas, CPRs, health insurance, SIO salary submissions, and salary certificates for Bahraini employees Keeping job descriptions up to date IT: Ensuring all systems are fit for purpose and functional Liaising with support providers to ensure systems are operational Keeping user and licenses list up to date Keeping internal distribution lists up to date Keeping IT equipment inventory Supporting cybersecurity improvements and team training Qualifications CIPD Level 3 or 5 preferred. 3+ years of experience in human resources roles, with a focus on talent acquisition and employee relations. Strong understanding of HR laws, regulations, and best practices. Excellent communication and interpersonal skills. Ability to deliver high quality solutions in time. Detail-oriented with strong organizational and problem-solving abilities. Ability to maintain confidentiality and handle sensitive information. To Apply If you feel you are a suitable candidate and would like to work for Bluewater Bio, please do not hesitate to apply

Supported Housing Officer Location: NW London Rate: £19-20 Per Hour Contract: 6 Months Contract Working Pattern: On-patch, community-based (daily presence required) I’m currently recruiting for an experienced Supported Housing Officer on behalf of a housing provider delivering frontline support to vulnerable adults in the community. This is a patch-based role, requiring daily visits and face-to-face engagement with residents. The service supports individuals with mental health needs, domestic violence histories, asylum seekers and ex-offenders, so candidates must be confident managing complex cases and risk. The Role * Provide housing-related support to vulnerable residents to help sustain tenancies * Manage a caseload of residents with complex needs * Carry out regular patch visits, welfare checks and risk assessments * Develop and review support plans and complete safeguarding referrals * Work closely with external agencies including mental health teams, probation and local authorities * Record accurate case notes and maintain compliance with service standards The Ideal Candidate * Proven experience in supported housing, floating support or tenancy sustainment * Experience working with mental health, domestic abuse, asylum seekers or ex-offenders * Strong safeguarding knowledge and confident risk management skills * Comfortable working independently on patch, five days a week * Excellent communication and report-writing skills

Housing Officer Islington Temp Part Time – 26 Hours Join a forward-thinking Housing Association in Islington as a Specialist Housing Officer, supporting older residents and delivering a high-quality housing management service. THE ROLE As a Specialist Housing Officer, you will deliver a responsive, resident-focused service within the Older Adults Schemes, helping to sustain tenancies, improve wellbeing, and support independent living. Carry out assessments for referred residents and coordinate viewings and lettings Conduct tenancy sign-ups and create tailored housing and wellbeing plans Assist residents with maximising income and accessing benefits Liaise with care agencies and build professional partnerships Ensure health and safety standards are maintained in homes and communal areas Support tenancy management and investigate breaches Promote resident engagement through events and meetings Handle queries and complaints to ensure a positive resident experienceTHE CANDIDATE We’re looking for someone with previous experience in a similar housing role, ideally within supported or older persons’ housing schemes. Experience delivering housing management or tenancy support services Strong understanding of welfare benefits and income maximisation Skilled in partnership working with external support and care agencies Able to work independently with a high level of professionalism Excellent time management and problem-solving abilitiesTHE CONTRACT Working Hours: Tuesday–Thursday (9am–5pm), Friday (9am–2pm), 26 hours per week Length of Contract: 3-month contract, with potential for extension The pay for the role is £24.20 per hour LTD company rate. The PAYE equivalent is £20.63 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth for more info If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate

Job Title: Business Development Manager Location: Lambeth Salary: £35k + performance-related bonus Overview: Our client has an exciting new opportunity to support the growth of its rapidly expanding apprenticeship and adult skills programmes, responding to increasing industry demand. Our client is seeking a confident, self-starting Business Development Manager who can engage key stakeholders and employers within the maritime industry, helping to increase reach, reputation, and programme uptake. The ideal candidate will demonstrate: * A strong understanding of maritime sector training needs * A proven track record in sales and/or recruitment * Knowledge of government-funded training programmes (desirable, not essential) The Business Development Manager role may be suitable as a secondment opportunity. Subject to success, there is the potential for the role to become permanent after the initial 12-month period. About the Organisation: Our client is the UK’s leading maritime charity for youth development and lifelong learning. They inspire young people to achieve their potential through challenge and nautical adventure, while supporting seafarers and maritime professionals through learning and career development. Through their employees, cadets, and volunteers, they have built a strong vision supported by a five-year Future Ready strategy. The Role This is a strategic, outward-facing position focused on growing our client’s apprenticeship and adult skills provision. Key Responsibilities * Grow apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets * Develop and maintain a strong pipeline of prospective employers and learners * Secure repeat business with employers through long-term relationships * Work with the Director of Maritime Training & Development to deliver sales and marketing strategies * Support tendering processes and work with subcontractor partners * Collaborate internally to convert leads and share insight * Support marketing campaigns and promotional content * Maintain CRM records and report on pipeline activity * Represent the organisation at industry bodies and events * Monitor market trends and competitor activity Requirements * Minimum 2 years’ experience in a recruitment, sales, or commercial role * Knowledge of the maritime sector * Strong customer service and stakeholder engagement skills * Strong commercial acumen * Experience using CRM systems * Knowledge of CPD or workforce development Benefits * 25 days annual leave (increasing with service) * Hybrid working * Life assurance (4x salary) * Private medical insurance * Pension (up to 10% employer contribution) * Cycle to Work scheme * Wellbeing support and EAP * Ongoing learning and development Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

About Camden Learning Launched in 2017, Camden Learning is a schools-led partnership between Camden schools and Camden Council. All Camden schools are involved, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a sector leader in school-led partnerships, establishing a successful model for cooperation and improvement. The STEAM Programme Officer will support the delivery of Camdens pioneering STEAM programme, working closely with schools, employers and partners to create high-quality career and work experience opportunities for young people across the borough. The role will focus primarily on supporting the delivery of the Camden STEAM Work Experience Programme which takes place between 6-11 July 2026, alongside providing coordination and administrative support for key STEAM events and employer engagement activity. Working as part of the STEAM team at Camden Learning, the postholder will ensure programme activities are delivered effectively by coordinating partners, managing logistics, managing data and supporting strong communication between schools, employers and Camden teams. About Camden STEAM: Camden STEAM Partnership is a borough-wide programme led by Camden Council and Camden Learning which connects schools, employers, and communities to prepare young people for careers in Science, Technology, Engineering, Arts and Mathematics (STEAM). 75 employers have committed their support to the initiative via the STEAM Pledge. STEAM programme activities include: Camden STEAM Work Experience Programme an annual, borough-wide Year 12 programme seeking to mobilise over 550 work experience placements across 30 employers Camden STEAM T Levels and Apprenticeships brokering industry placements Camden STEAM Ambassadors Out network of over 200 employee volunteers who deliver career activities in schools and at events such as our annual Primary Careers Days Camden STEAM Hub connecting teachers and employers together London AI Campus our flagship initiative in partnership with GoogleThe role This role will provide operational and coordination support across several of Camden STEAMs core programmes, particularly during a busy delivery period between April and July. The Programme Officer will work closely with the Head of STEAM, STEAM Schools Manager and Partnerships and Schools and Employers Partnership Managers, supporting delivery of borough-wide initiatives including the Camden STEAM Work Experience Programme, Primary Careers Days and other STEAM events. The role requires strong organisational and communication skills, the ability to coordinate multiple partners in a highly professional manner and a proactive approach to supporting programme delivery. This is a fixed term contract starting February 2026 until July 2026, with a possibility of extension whilst wider recruitment takes place. Key Responsibilities: Programme Coordination Camden STEAM Work Experience ProgrammeSupport the planning and delivery of Camdens borough-wide Year 12 work experience programme. Responsibilities include: Providing coordination and administrative support to ensure successful delivery of the Camden STEAM Work Experience Week. Liaising with schools and employers to confirm placements, documentation and logistics and support employer readiness to host student placements. Supporting the Schools and Employer Partnership Manager with partner coordination and placement delivery. Coordinating with an external contracted partner who is responsible for overall placement coordination, application and data management and impact reporting. Following up with schools and employers to resolve queries and ensure all required documentation such as safeguarding and risk assessments are completed. Collaboration with wider Camden Council teams as they coordinate their own work experience placements. Maintaining accurate records of placements and partners engaged. Event Planning and DeliverySupport the planning and delivery of key Camden STEAM events. Responsibilities include: Supporting coordination of borough-wide events including Primary Careers Day, T Level celebration event and other STEAM activities. Liaising with schools and employer partners to facilitate participation in events and supporting invite management Assisting with event logistics including venue arrangements, schedules and materials. Supporting health and safety and operational planning for events. At event coordination on the event days Employer Engagement SupportAssist with maintaining and expanding Camdens network of STEAM Pledge partners. Responsibilities include: Supporting the identification and research of potential new employer partners. Updating and maintaining information on target partner organisations. Assisting with communication and follow-up with employer partners. Supporting the coordination of employer engagement activities where required. Data Management and Programme AdministrationSupport effective programme monitoring and coordination across the STEAM team. Responsibilities include: Updating partner and programme records to support effective data management. Maintaining databases and spreadsheets relating to employer engagement and programme delivery. Supporting systems which track engagement and impact across STEAM programmes. Contributing to cross-team coordination by ensuring accurate and up-to-date information on partners and activities.Working Relationships The postholder will work closely with: Head of STEAM and Partnerships Schools and Employers Partnership Managers and STEAM Schools Manager Camden Learning and Camden Council colleagues Camden schools and sixth form college Our contracted external partner who leads on the work experience student application and placement process, account management, and impact reporting. STEAM Pledge organisations and employers from across the science, digital and creative industries including private sector companies, academic institutions and research centres.About You: You will be a highly organised and proactive individual with a passion for education, careers and improving opportunities for young people. You will enjoy working with a diverse range of partners and helping ensure programmes and events are delivered smoothly and to tight deadlines. Comfortable managing administrative processes, you will play an important role in supporting the effective delivery of Camdens STEAM programmes. Essential Skills and Qualifications: Strong organisational and administrative skills with the ability to manage multiple tasks simultaneously. Administrative expertise, including managing schedules, creating promotional materials, and handling logistical coordination. Excellent interpersonal skills, with the ability to build relationships with schools, employers and wider Camden teams. Experience coordinating projects, programmes or events. Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to quickly learn new IT systems. Excellent written and verbal communication skills, with a good standard of English and Maths.Desirable: Experience working with young people in educational, youth work, or community settings. Knowledge of careers education, work experience or skills programmesPersonal Attributes: Highly organised and detailed focused Proactive and problem-solving mindset A collaborative team player Adaptable and resilient and capable of managing multiple priorities Passionate about education and improving opportunities for young peopleOur commitment to inclusive recruitment For education organisations to flourish, improve performance and genuinely represent the communities they serve its essential that we seize the opportunity to develop a diverse workforce. We know that to make a lasting difference in the lives of children and young people, the very best talent from our society needs to be identified, supported and retained. Our organisations perform better when they reflect the rich breadth and depth of our society and we should be proud to bring together a dynamic combination of knowledge, skills and lived experience. In practice, an inclusive approach to recruitment takes care and attention. We are all stakeholders in the education system so together we need to continue to challenge recruitment norms, processes, and behaviours. We are committed to recruitment processes that are developed with inclusivity at their core, whilst keeping a resolute focus on the best choice of candidate for the post. Pillars of an inclusive approach 1. Ensuring roles are designed and described clearly and accurately, removing hidden barriers that might inadvertently dissuade a great candidate from applying. 2. Communicating a clear commitment to inclusivity throughout all recruitment marketing materials showing as well as telling candidates that we are an open, inclusive employer. 3. Taking positive action by seeking and welcoming applications from under-represented groups using recruitment interactions and headhunting to reach a wider pool. 4. Assessing impact and improvement through effective diversity and equal opportunities monitoring and ongoing dialogue with staff

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle

Job Title: Admin Support Officer Department: Administrative Fire Delivery Team Location: Head Office, 45 Westminster Bridge Road, London, SE1 7JB Job Type: Temporary Pay Rate: £16.04 per hour Start Date: 24 April 2026 End Date: 24 December 2026 Working Hours: Monday to Friday 09:00 - 17:00 (7 hours per day) Unpaid break included About the Role This Support Officer role sits within the wider FRA (Fire Risk Assessment) Delivery Team and plays a key role in supporting service delivery, with a strong focus on customer liaison, satisfaction, and continuous improvement. You will provide essential back-office support to the Surveying & Voids Team while ensuring customers are kept informed before, during, and after works. A proactive, customer-focused approach is essential. Purpose of the Role Provide administrative and operational support to the Surveying & Voids Team Support delivery of programmes and projects Act as a key point of contact for residents, ensuring clear and consistent communication Contribute to high levels of customer satisfaction and service delivery Key Responsibilities Customer & Stakeholder Engagement Deliver excellent customer service to all stakeholders Build and maintain relationships with internal teams, residents, contractors, and external agencies Respond to enquiries and resolve issues in a professional and timely manner Ensure customers are regularly updated on progress of works Administrative & Coordination Support Manage correspondence (emails, calls, enquiries, post handling) Maintain accurate systems, databases, and records to meet KPIs Provide general administrative support across teams Arrange meetings, training sessions, and take minutes where required Maintain filing systems and ensure information is accessible Project & Programme Support Assist in preparing and tracking project programmes (using Microsoft Project/Excel) Monitor progress of works and liaise with contractors/supply chain Raise and manage work orders, ensuring completion within targets Support coordination of works from start through to defects liability period Complaints & Reporting Support the Complaints Team with investigations and responses Prepare reports using Microsoft tools and internal systems Analyse and manage data from multiple sources Finance & Office Support Process invoices accurately and in a timely manner Manage incoming and outgoing post Promote good office and IT housekeeping Health & Safety Follow all Health & Safety policies and procedures Potentially act as Fire Warden or First Aider if required Key Requirements Strong administrative experience Excellent communication and customer service skills Ability to manage workload, prioritise tasks, and meet deadlines High attention to detail and ability to multitask Strong IT skills (Microsoft Office, databases, email systems) Experience working with housing/repairs or asset systems (desirable) Experience coordinating projects or programmes Ability to work independently and use initiative Desirable Experience Experience in complaints handling Experience with contractors, residents, and external stakeholders Diary management and scheduling Exposure to legal or compliance-related cases Additional Information Office-based role Inside IR35 May require occasional work outside normal hours Opportunity to work within a large housing organisation Why Apply? This is an excellent opportunity to gain valuable experience within a respected organisation like Peabody, developing your administrative, coordination, and customer service skills in a fast-paced environment

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle

ASB Officer • Hourly Rate: £24.79 PAYE or £31.55 Umbrella * Location: Remote * Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association on a remote basis. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS requiredTo apply for the ASB Officer position, please submit your CV detailing your relevant experience for this role

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Team Leader (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. We are looking for a passionate, people-focused leader to manage a team responsible for providing Quality Assurance and recommendations to improve customer outcomes. You will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do People Leadership: Dedicate the majority of your time to people leadership: coaching conversations, performance reviews and developing individual growth plans Create an inclusive, high-performance culture where team members feel supported, heard, and challenged Set clear goals and expectations, regularly reviewing progress and offering feedback that drives improvement and strong team member outputs, aligned to SLAs and deliverables Maintain strong engagement through building a strong team culture, career development conversations, personal development plans, and recognition of achievements Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Monitor and report on team effectiveness, ensuring accurate data and reporting are delivered monthly to senior stakeholders Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Prioritise workloads, align resources effectively, and support delivery of change activity. Lead your team through change, supporting process improvements, automation initiatives, and continuous optimisation of operations Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement Process Management: Build and maintain a working knowledge of how our processes operate on the frontline. Support in driving consistent and correct application of QA methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for Proven people leadership experience, ideally within a regulated or operational environment Strong coaching skills, with the ability to unlock potential and drive performance across individuals and teams A proactive, self-motivated mindset, able to manage high volumes, competing deadlines and ambiguity with confidence A role model for respectful, inclusive and values-led leadership, always acting with integrity Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Ford & Stanley Executive Search (Part of the Ford & Stanley Talent Services Group) are a leading Executive search and talent advisory firm specialising in the following sectors: Rail & Transportation Civils & Construction Manufacturing & Supply Chain Technology & Cyber Security Logistics & Intermodal Freight Defence Our search directors, search consultants and in-house research team specialise in retained opportunities at the highest levels of organisational leadership and management. Our success is based upon a blend of trust-driven relationships, robust market knowledge, and working practices that ensure the best possible alignment of organisational need with experience and personal ambition. Working with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service – whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide the solution. We have been exclusively appointed by a Transportation business on a retained search for a Head of Sales( SaaS) Below you will find a ‘Candidate Opportunity Brief’ developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search, Senior Consultant and the Business Development Director. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the details that sit behind the job specification. Essential Hard Skills (Skills & Experience) § The role requires an established ‘black book’ of senior Transportations sector contacts, enabling direct access to key decision makers. § Experience within long sales cycles, typically 18 to 22 months. § SaaS / software / technology led sales experience with a complete understanding of associated commercial models. § Strong understanding of the UK Transportation Business industry § Capability of building and managing a qualified pipeline, providing clarity on future revenue and growth rather than relying on ad hoc or low hanging opportunities. Essential Soft Skills (Attributes & Behaviours) § Self-awareness, gravitas. § Stakeholder management. § Ability to inspire teams across different business areas. § A measured and considered approach to sales. Working Arrangements & Location: Flexible working available. With the requirement of being in office once every two weeks / twice per month Ford & Stanley Executive Search Pre-Submission Process: First Engagement: A short engagement and introductory conversation to position the opportunity, gauge candidate's early interest level and arrange a time and date for a more detailed discussion. NDA sent (if applicable) upon receipt of signed NDA - Candidate Opportunity Brief shared. Candidate Discovery: An open, conversational and consultative discussion where candidates and executive search consultant explore and discuss the opportunity brief. Candidates are assessed on their suitability for the role in the context of the key essentials and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstances. The search consultant will utilise the information captured during candidate discovery to start to build your profile on suitability. Recommendations may be made at this point for adjustments or updates to your CV. The ‘shortlist’: Shortlisted candidates, having taken time to reflect on the opportunity and undertake subsequent research on the client’s business are reengaged where they are asked to provide additional specific information on their suitability (if/where applicable). Final checks of key notes, package details and logistical alignments made. Finishing touches are then made to your profile before submission along with our notes and recommendations. Interview Process: 1st Stage Interview: A 30–45 minute Teams interview with (Business Development Director) and (Chief Operating Officer) 2nd Stage Interview: A face-to-face interview Exploring strategic approach, stakeholder engagement, leadership style and cultural fit. Good to knows: Our client are at a critical point in the growth of there software product with the market relatively untapped and an opportunity to capitalise on a relatively new capability. They currently hold about 20% market share with limited visibility of where the other 20% fits and an opportunity to develop a strategy that develops that. This role comes with 2 direct reports. The Head of SaaS will operate at a senior level, with a direct reporting line to the Business Development Director and close day to day interaction with the Chief Operating Officer within a flat organisational structure. This role is ultimately driving the growth of the software product . A scalable, data aggregation and integration platform. The business is on an upward trajectory and will be turning over a profit this year. Our client is already applying AI within there software product but sees a significant untapped opportunity to provide a single point of contact. Our client operates in a fast moving, evolving environment, requiring the ability to prioritise, adapt quickly, and make progress amid changing market dynamics and competing demands Key Responsibilities: Define and lead the strategy for the software product to scale the business beyond its current ~20% market share, identifying where future growth sits across. Increase the size, quality and visibility of the sales pipeline, moving beyond incumbent and low‑hanging opportunities to support long, complex sales cycles. Engage senior decision‑makers at MD / CxO level, leveraging an established network to accelerate access, influence and commercial outcomes. Raise senior‑level awareness of the platform, ensuring key stakeholders understand its capability, value and future potential. Develop and execute a structured go‑to‑market approach, replacing ad‑hoc selling with clear prioritisation and account focus. Lead and develop the commercial team, providing direction, structure and support within a flat, high‑autonomy environment. Provide clear commercial insight to senior leadership, offering pipeline visibility, market intelligence and confidence in future growth. Feed market and customer insight into product direction, helping shape roadmap priorities, including AI‑driven use cases. Budget: Competitive salary Available Supporting benefits Car Allowance Salary reviews: Annually Holidays: Standard holiday entitlement of 25 days increases to 27 days after 4 years Additional day leave for birthday. Pension Life Insurance Critical Illness cover Employee Assistance Programme Buy and Sell Annual Leave Cycle to Work Scheme Enhanced maternity/paternity and adoption leave Private medical insurance Additional details will be shared once a call is booked in. Executive Search Delivery Team: Tom Norton – Head of Executive Search: (Client Recommendations/Advisory, Offer Negotiations, Consulting, Networking) Josh Winfield – Senior Consultant (Headhunting, Networking, Research, Search, Longlisting, Interviews, Data & Market Intel, Market Intelligence & Shortlisting) Ralitsa Kuzeva – Executive Assistant: (Data, Diary Management and Coordination) About Ford & Stanley Executive Search: Please see the supporting appendix: Executive Search Candidate Journey Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an ongoing basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs. We place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are those of an executive search and talent advisory business

Description Our local government clients in Greenwich, Greater London, seek a Social Care Placement Officer to join a team providing community-based Shared Lives placements for adults with a learning disability, mental health needs, or other support needs within an ordinary family home environment. To assist in the development of Shared Lives within professional standards agreed with line management and the Care Quality Commission (CQC). Responsibilities To assist in providing a quality service for all adults using the service and carers from a range of backgrounds, particularly people with physical and learning disabilities, minority ethnic groups, to actively promote the aims, philosophy and policies of the Directorate and of Learning Disability Services and support the implementation of appropriate strategies. Qualifications – Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ/QCF Level 3 in Health & Social Care or equivalent Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting – Substantial experience of direct work with people with a learning disability and other social care support needs, including residential or supported living, day support, community-based services, care management, outreach or similar. Experience working in a supervisory capacity. An Understanding of relevant legislation and regulation, including CQC Essential Standards, KLOEs (Key Lines of Enquiry), Health & Social Care Act, Mental Capacity Act, Care Act, Safeguarding processes, etc The ability to effectively assess Shared Lives carers to provide a service to people with learning disabilities and other vulnerable people in need of care and support Ability to liaise, negotiate and communicate with a range of professionals, Shared Lives carers and vulnerable service users to ensure the continuity of a high-quality service and satisfaction for Shared Lives carers. Ability to solve problems, resolve issues and work creatively and flexibly to ensure that outcomes for Shared Lives carers and service users are met. Ability to write comprehensive reports to a high standard, to undertake administrative and financial duties and to use IT systems effectively. Ability to proactively work to deadlines, often within tight timescales, and to manage own case load within a pressured and demanding environment. Hold a full driving license and have regular use of a vehicle, Willing to undertake flexible working (including some evenings) and regular travelling to out-of-borough placements. Compliance Requirements 5 Years References Enhanced DBS & barred list check (Adult) Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace

Job Title: QHSE Officer Job Type: Permanent Location: Potters Bar Salary: £35K Become the driving force behind quality, safety, and continuous improvement in a dynamic, supportive environment. If you're ready to take ownership, collaborate with leaders, and shape group‑wide standards, this role is an exciting next step. Main Skills and Responsibilities as a QHSE Officer: - Liaise with General Managers across all brands to identify QHSE requirements and ensure full compliance. - Manage the administration of all QHSE systems, procedures, and accreditations group‑wide. - Work with internal management and external agencies to support the rollout of current and future projects. - Promote best practice and drive continuous quality improvement. - Provide regular QHSE reports and updates to the Chief Operations Officer. - Maintain ISO quality standards across all Group companies. - Oversee BAR membership, including annual audits for each company. - Lead reviews of each company's quality monitoring systems and implement improvements, with annual reassessment. - Undertake additional duties aligned with your experience and responsibilities as required. Candidate requirements as a QHSE Officer: - Proven experience in Quality, Health, safety and Environment - Hold IOSH/NEBOSH certification or equivalent - Competent IT user, with full working knowledge of Microsoft packages - Excellent organisational skills - Excellent communication skills, both written and verbal Company benefits: - 25 days annual leave + bank holidays - 2 paid volunteering days (company initiative) - Pension scheme - Employee referral scheme - Access to employee engagement platform with lifestyle savings & high street discounts - Employee recognition and rewards - Career development opportunities - Free on-site parking Please apply within

PR & Community Marketing Officer Location: Sidcup, Kent or Fareham, Hampshire (hybrid) Hours: 37hrs, Monday to Friday with occasional weekends for networking events Salary: £32,000 per annum + benefits Closing date: 15th May 2026 Planned interviews: w/c 25th May 2026 (subject to change) Are you a natural storyteller with a passion for making a real difference? Do you thrive on building relationships, getting out into communities, and bringing powerful stories to life? If so, this could be the perfect role for you. We’re looking for a PR & Community Marketing Officer to help elevate our voice, strengthen our reputation, and connect our work with the communities we serve. Working closely with the Fundraising & Communications Manager and wider teams, you’ll play a key role in delivering impactful PR, media, and community marketing activity. From securing positive media coverage to uncovering inspiring human stories, you’ll help showcase the difference our organisation makes every day. This is a highly varied and people-focused role, where no two days are the same. One day you might be pitching to journalists, the next attending a community event, visiting services, or building partnerships across our regions. What You’ll Be Doing Creating and delivering engaging PR and marketing campaigns across media and community channels Building strong relationships with local and national media Identifying and sharing powerful stories, case studies, and supporter experiences Supporting fundraising campaigns, appeals, and events through creative promotion Representing the organisation at events, networking opportunities, and community engagements Visiting services to gather stories and strengthen internal engagement Acting as a passionate brand champion Monitoring media coverage and trends to inform future campaigns Responding to media enquiries and supporting reputation management Where You’ll Work This is a hybrid role combining home working, office time, and regular travel across: London, Kent, Surrey, Essex, Suffolk, Cambridgeshire, Shropshire, Norfolk, and Hampshire. You’ll spend a significant amount of time out in the community, so flexibility is key. Occasional evening and weekend work will be required, and all reasonable travel expenses are covered. You’ll bring: Experience in PR, marketing, or communications (charity/not-for-profit experience is a bonus) Strong storytelling skills and the ability to engage different audiences Confidence in building relationships with media, stakeholders, and community partners A proactive, creative approach with excellent organisational skills A collaborative mindset and the ability to thrive in a busy, varied role Why Join Us? This is more than just a marketing role - it’s an opportunity to amplify voices, build meaningful connections, and make a genuine impact in people’s lives. As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. Is this role for you? If you’re someone who loves getting out into the community, uncovering stories that matter, and turning them into powerful communications, apply now and help us tell stories that inspire change. For an informal chat about the role, contact our recruitment team

An opportunity has arisen for a HSE Manager to join a well-established food manufacturing company known for producing high-quality food products for major retail and foodservice markets. As a HSE Manager, you will lead Health, Safety & Environmental activity across a busy manufacturing site, embedding a strong behavioural safety culture and driving environmental improvements. This is an interim / temporary role working 2-3 days per week on site offering a salary of £300 - £400 per day and benefits. You will be responsible for Developing and delivering the site Health & Safety strategy in line with operational priorities Promoting a behavioural safety culture through coaching, engagement, and visible leadership Acting as the site competent person for H&S matters and liaison with external regulators Leading incident investigations and ensuring effective root cause analysis and corrective actions Overseeing compliance, audits, and maintenance of safety management systems Supporting fire safety, security arrangements, and emergency preparedness Driving environmental initiatives including energy use, waste reduction, and sustainability improvements Working closely with operational and engineering teams to embed safe and efficient practices What we are looking for Previously worked as a HSE Manager, Health & Safety Manager, Health Safety & Environmental Manager, EHS Manager, HSE Officer, EHS Officer, Health and Safety Officer, Environmental Health and Safety Manager, HSE Lead, Health & Safety Lead or in a similar role. Strong background in Health & Safety leadership within food manufacturing or a similar fast-moving production environment Experience of developing and embedding behavioural safety approaches Proven ability to influence and engage stakeholders at all levels without direct authority Solid understanding of risk management, investigations, and compliance frameworks NEBOSH Diploma (or actively working towards) or equivalent H&S qualification Confident communicator with strong coaching and relationship-building skills This is a great opportunity for an experienced Health, Safety & Environmental professional looking to make an immediate impact in a fast-paced manufacturing environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Group Chief People Officer – Professional Services | Private Equity This is a pivotal group-wide leadership role, responsible for building and executing a progressive people strategy that fuels business growth, enables seamless integration through M&A activity, and ensures our culture and talent agenda remain central to our success. As a key member of the executive team, you will shape the people operations function across multiple businesses, driving initiatives that attract, retain, and develop exceptional talent in highly people-led, professional services environments. The Opportunity • Lead the Group HR and People function across multiple entities and locations. • Design and deliver a people strategy aligned to business goals with a strong focus on growth, culture, and integration. • Build a future-ready workforce, advancing talent acquisition, development, and succession planning. • Drive cultural alignment post-acquisition, embedding engagement, wellbeing, and DE&I across the group. • Oversee reward, compensation, and benefits to ensure competitiveness and alignment with financial strategy. • Partner with senior leaders to implement organisational change and strengthen leadership capability. About You We’re looking for a seasoned, strategic HR leader who thrives in complex, dynamic environments. To succeed, you will bring: • Private Equity (PE) experience – essential. • Experience within partner-led and professional services organisations. • Proven success in group-level CPO or equivalent roles, leading people strategy across multiple businesses and geographies. • A strong track record navigating mergers and acquisitions, with expertise in integration and cultural alignment. • Deep knowledge of talent management, change leadership, and organisational design. • The ability to influence and partner with senior stakeholders at board level. • Strong grounding in employment law, reward, DE&I, and workforce planning. • Commercial acumen, analytical skills, and the ability to link people outcomes to business performance. Why REM Associates This is a rare opportunity to shape the people agenda for a high-growth, private equity backed group in the professional services space. You’ll have a genuine platform to influence strategy, drive transformation, and build a culture that delivers long-term success

Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working – minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client’s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn’s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn’s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety – Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience

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