Project Worker
27 days ago
North Woolwich
Changing Lives Housing Trust Job Title: Project Worker Contracted Hours: 09:00 – 17:00 Monday to Friday (total of 40 hours per week) Job Purpose: The Project Worker delivers an intensive housing management service, supporting homeless clients in temporary placements to achieve independence and move into sustainable housing. The role combines client-led keywork, property management, partnership collaboration and coordinate the day-to-day smooth running of each house they are responsible for. Key Responsibilities: • Provide housing management services, including tenancy sign-ups, inductions, rent collection, occupancy checks, and addressing antisocial behaviour., • Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment., • Maintain safe, clean, and legally compliant accommodation in line with CLHT standards., • Deliver regular keywork sessions, support planning, risk assessments, and facilitate client engagement., • Liaise with external partners and escalate concerns to managers when required., • Keep accurate, GDPR-compliant records of all client interactions and housing activities., • Promote team collaboration, support volunteers, and participate in supervision and team meetings., • Adhere to Health & Safety, Lone Working, Safeguarding, and equality policies., • Flexibly undertake other duties as required to support service delivery., • Ensure the accommodation meets all legal and statutory health and fire safety requirements. Person Specification: Knowledge: • Welfare benefits, homelessness causes, and Adult Safeguarding principles., • Familiarity with partner agencies (e.g., Probation, Local Authorities, Refugee Council)., • Commitment to equality and diversity principles. Skills & Abilities: • Build rapport with clients and manage challenging behaviour., • Work independently, manage time effectively, and meet deadlines., • Strong verbal/written communication, IT literacy, and record-keeping skills., • Empathetic, approachable, adaptable, and confident in team settings. Experience: • Working with single homeless clients with support needs or equivalent experience., • Experience in multi-agency collaboration and prioritising workload in a fast-paced environment., • De-escalation and conflict resolution experience. Qualifications: • Minimum 5 GCSEs (A*-C) including Maths and English or equivalent., • Commitment to ongoing professional development., • Valid driving license desirable. Other Requirements: • DBS check., • Commitment to CLHT’s values and mission., • Strong empathy with homeless people, demonstrating a non-judgmental approach. A more in-depth job description will be provided to successful candidates