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Customer Service Coordinator (Fixed-Term Contract) \n Wheatley, Oxfordshire | Hybrid \n Are you a customer service professional who thrives in a fast-paced, detail-driven environment? \n We're recruiting on behalf of a globally connected, Oxford-based business operating within the premium FMCG sector. With an impressive portfolio of internationally recognised brands and distribution across the UK, Europe, and beyond, this is a brilliant opportunity to join a dynamic team that genuinely values quality and customer excellence. \n The Role \n As Customer Service Coordinator, you'll be the vital link between the business's customers and its internal supply chain, logistics, and commercial teams. You'll ensure orders are placed accurately and on time, queries are resolved promptly, and customers receive an outstanding level of service at every touchpoint. \n You'll collaborate with colleagues across Demand & Planning, Logistics, Finance, and Commercial — as well as with international Customer Service teams — making this a genuinely varied, globally connected role. \n What You'll Be Doing \n\n • Processing customer orders accurately and in line with delivery deadlines\n, • Communicating stock issues and delays to customers and account handlers\n, • Investigating and resolving warehouse and transport queries promptly\n, • Managing returns, credits, and consignment stock reconciliation\n, • Maintaining customer master data and product code accuracy\n, • Contributing to monthly KPI scorecards and demand review meetings\n, • Building strong relationships with both customers and internal stakeholders\n\n What We're Looking For \n\n • Proven customer service experience, ideally in a B2B or FMCG environment\n, • Confident working with ERP systems — SAP experience is a real advantage\n, • Strong understanding of supply chain and order management processes\n, • Excellent communication skills — written, verbal, and cross-functional\n, • Highly organised, accurate, and calm under pressure\n, • Proficient in Microsoft Office (Outlook, Word, Excel)\n, • A collaborative, can-do approach with the ability to take initiative\n\n Why This Role? \n\n • Join a well-established, internationally connected business with a close-knit Oxford team\n, • A role with genuine variety and cross-functional collaboration\n, • A company that champions quality, precision, and outstanding customer relationships\n\n What's on Offer? \n\n • A base salary of 30-32k depending on experience\n, • Good benefits\n, • Hybrid working - 2 days in the office\n\n

Planet Recruitment are working with a well-established and innovative manufacturing organisation in Abingdon who are seeking an experienced Engineering Manager to join their team. \n This is an excellent opportunity for a motivated engineering professional to lead a Production Engineering department, drive continuous improvement initiatives, and provide technical support across multiple business functions. The Role\n As the Production Engineering Team Lead, you will be responsible for managing the day-to-day activities of the Production Engineering team, ensuring workloads are effectively prioritised and supporting operational and engineering objectives across the business. Key Responsibilities\n\n • Lead and manage the daily activities of the Production Engineering team.\n, • Define team priorities and allocate workloads effectively.\n, • Collaborate with Production teams to resolve day-to-day manufacturing issues.\n, • Investigate production line rejects and identify root causes.\n, • Support change control processes and software system testing.\n, • Drive continuous improvement, lean manufacturing and cost-reduction initiatives.\n, • Support testing protocols and validation activities for new and revised products.\n, • Work alongside Purchasing and Sourcing teams on sample approvals and supplier validation activities.\n, • Assist with new supplier and product verification activities, including occasional supplier visits where required.\n, • Train, mentor and develop team members to enhance skills and performance.\n, • Provide support for product lifecycle management, including component obsolescence, quality improvements and functional enhancements.\n, • Collaborate with Quality and Regulatory teams on investigations, corrective actions and preventative measures.\n, • Support the introduction of new products into manufacturing.\nAbout You\n To be successful in this role, you will have: \n\n • Degree or HNC qualification in an Engineering discipline.\n, • Minimum of five years' experience within a design, manufacturing or production engineering environment.\n, • Strong leadership and people management skills.\n, • Excellent communication and stakeholder management abilities.\n, • The ability to manage multiple priorities and work effectively under pressure.\n, • Strong analytical and problem-solving skills.\n, • Proven planning, organisational and change management experience.\nWhat's on Offer\n\n, • Competitive salary of £40,000 - £45,000 per annum\n, • Monday to Friday working hours.\n, • Opportunity to lead a skilled engineering team.\n, • Varied and challenging role within a growing organisation.\n, • Involvement in continuous improvement and new product introduction projects.\n, • Professional development and career progression opportunities.\n\n To find out more, please call Adam or Scott on \n \n INDENG \n Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. \n Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. \n Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Planet Recruitment are working with a well-established and innovative manufacturing organisation in Abingdon who are seeking an experienced Production Engineering Team Leader to join their team. \n This is an excellent opportunity for a motivated engineering professional to lead a Production Engineering department, drive continuous improvement initiatives, and provide technical support across multiple business functions. The Role\n As the Production Engineering Team Lead, you will be responsible for managing the day-to-day activities of the Production Engineering team, ensuring workloads are effectively prioritised and supporting operational and engineering objectives across the business. Key Responsibilities\n\n • Lead and manage the daily activities of the Production Engineering team.\n, • Define team priorities and allocate workloads effectively.\n, • Collaborate with Production teams to resolve day-to-day manufacturing issues.\n, • Investigate production line rejects and identify root causes.\n, • Support change control processes and software system testing.\n, • Drive continuous improvement, lean manufacturing and cost-reduction initiatives.\n, • Support testing protocols and validation activities for new and revised products.\n, • Work alongside Purchasing and Sourcing teams on sample approvals and supplier validation activities.\n, • Assist with new supplier and product verification activities, including occasional supplier visits where required.\n, • Train, mentor and develop team members to enhance skills and performance.\n, • Provide support for product lifecycle management, including component obsolescence, quality improvements and functional enhancements.\n, • Collaborate with Quality and Regulatory teams on investigations, corrective actions and preventative measures.\n, • Support the introduction of new products into manufacturing.\nAbout You\n To be successful in this role, you will have: \n\n • Degree or HNC qualification in an Engineering discipline.\n, • Minimum of five years' experience within a design, manufacturing or production engineering environment.\n, • Strong leadership and people management skills.\n, • Excellent communication and stakeholder management abilities.\n, • The ability to manage multiple priorities and work effectively under pressure.\n, • Strong analytical and problem-solving skills.\n, • Proven planning, organisational and change management experience.\nWhat's on Offer\n\n, • Competitive salary of £40,000 - £45,000 per annum\n, • Monday to Friday working hours.\n, • Opportunity to lead a skilled engineering team.\n, • Varied and challenging role within a growing organisation.\n, • Involvement in continuous improvement and new product introduction projects.\n, • Professional development and career progression opportunities.\n\n To find out more, please call Adam or Scott on \n \n INDENG \n Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. \n Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. \n Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Business Development & Marketing Director \n Board-level | National role (UK & Ireland) \n Home-based (UK) with travel across the UK & Ireland, including Oxford HQ \n Oxford Innovation Space \n Shape the next phase of growth in the UK’s innovation ecosystem. \n We’re entering the next stage of growth at Oxford Innovation Space, and we’re looking for an exceptional Business Development & Marketing Director to join our Division Management Board. \n This is a high-impact, outward-facing executive role, bringing together commercial leadership, strategic growth and market influence. You’ll play a pivotal part in shaping how we expand our portfolio, build partnerships and position ourselves across the UK & Ireland innovation landscape. \n The role is home-based, with regular travel across the UK & Ireland and to our Oxford head office, reflecting the national scope of the position. \n The opportunity \n This is not a traditional functional leadership role. \n As Business Development & Marketing Director, you will: \n\n • Lead the organisation’s growth strategy across the UK & Ireland, shaping and delivering a strong pipeline of new business\n, • Secure and develop innovation space contracts, partnerships and place-based opportunities\n, • Align marketing, brand and communications with commercial priorities to directly support contract wins and market positioning\n, • Operate as a Board-level leader, contributing to corporate strategy, investment decisions and overall organisational performance\n\n You’ll bring a clear, proactive approach to business development—moving us from reactive bids to a more insight-led, opportunity-driven model, and ensuring we remain well-positioned in a competitive and evolving market. \n What you’ll be responsible for \n Strategic growth & commercial leadership \n\n • Shape and deliver a compelling, evidence-led growth strategy\n, • Identify, pursue and convert high-value opportunities across the UK & Ireland innovation ecosystem\n\n Business development \n\n • Lead complex bids, partnerships and negotiations\n, • Build and maintain senior relationships across public, private and academic sectors\n\n Marketing, brand & reputation \n\n • Drive an integrated marketing and communications function aligned to commercial outcomes\n, • Strengthen our market positioning, reputation and influence at a national level\n\n Executive leadership \n\n • Contribute to Board discussions, strategy and decision-making\n, • Lead and develop multi-disciplinary, geographically dispersed teams\n\n About you \n We’re looking for a strategic, commercially driven leader who can operate confidently at Board level and deliver tangible growth outcomes. \n You’ll bring: \n\n • A strong track record of winning complex, high-value contracts\n, • Experience operating at a senior leadership or Director level, ideally across multi-site or partnership-led environments\n, • The ability to integrate business development and marketing to drive measurable commercial results\n, • Credibility with senior stakeholders across public, private and academic sectors\n, • A proactive, insight-led approach to opportunity identification and pipeline development\n\n You’ll be as comfortable shaping long-term strategy as you are influencing key partnerships and closing deals. \n Why join us? \n\n • Board-level influence – direct impact on organisational direction and growth\n, • Scale and autonomy – lead a national portfolio with real decision-making responsibility\n, • Purpose + commerciality – deliver growth that supports innovation, places and communities\n, • Market impact – work at the centre of the UK’s innovation, regeneration and partnership ecosystem\n\n Ready to shape what comes next? \n If you’re looking for a role where you can combine commercial leadership, strategic influence and real-world impact, we’d love to hear from you. \n We’re building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply – you might be just the person we’re looking for.

Client; \n Process & Assembly TechnicianLocation: OxfordshireShift: Monday to Friday, 8:00am - 4:30pmPay Rate: £14.00 - £14.25 per hour \n We're delighted to be partnering with an innovative and rapidly growing medical device manufacturer to recruit a Process & Assembly Technician. This is an exciting opportunity to join a business at the forefront of medical technology, where you'll play a key role in supporting the production of high-quality, life-changing products. Key Responsibilities\n\n • Operate precision manufacturing and assembly equipment.\n, • Carry out incoming quality inspections on engineered components.\n, • Support laboratory activities by collaborating with cross-functional teams.\n, • Work closely with the Process Engineering team to review manufacturing processes and identify opportunities for continuous improvement.\n, • Follow established process controls, in-line monitoring, IPQC procedures, and metrology requirements to ensure products meet quality standards.\n, • Complete production documentation, including equipment and batch logbooks.\n, • Adhere to Health, Safety, and Environmental policies at all times.\n, • Assist with validation and qualification activities for new equipment and production batches.\nWhat We're Looking For\n Essential: \n\n • Previous experience within a production or assembly environment.\n, • Experience carrying out quality inspection or quality control activities.\n, • Strong attention to detail and a commitment to producing high-quality work.\n\n Desirable: \n\n • Experience within the medical device or another highly regulated manufacturing environment.\n, • Familiarity with metrology equipment and inspection techniques.\n\n If you're looking to join a forward-thinking organisation where quality and innovation are at the heart of everything they do, we'd love to hear from you. \n For more information or to apply, contact Adam on . \n Commutable from: Oxford, Abingdon, Didcot, Kidlington, Witney, Bicester. \n Keywords: Process Technician, Assembly Technician, Production, Manufacturing, Quality Control, Quality Inspection, Medical Devices, Metrology, Engineering, Technician. \n INDENG \n \n Planet Recruitment is acting as an Employment Business in relation to this vacancy.

\n Location: Oxford (with frequent travel to hospitals)Rate: £26.46 per hourContract: 6-12 months (ASAP start)Hours: Full-time, 37.5 hours per week About the Role\n We are seeking an experienced Clinical Support Specialist to join our Infection Prevention & Surgical Solutions team. This is an exciting opportunity to work closely with clinical teams across acute hospital settings, supporting both existing and new customers while playing a key role in Normothermia Assessment projects within key accounts. \n This position offers a dynamic blend of clinical support, education delivery, and customer engagement, working collaboratively with cross-functional teams to deliver high-quality clinical and product-based training. Key Responsibilities\n\n • Support Normothermia Assessment projects, including clinical data collection and analysis in hospital settings\n, • Deliver clinical education and product training to theatre-based teams and wider hospital staff\n, • Provide education during and after product trials and evaluations\n, • Work collaboratively with\n \n, • National Sales Manager (NSM)\n, • Regional Sales Managers (RSMs)\n, • Territory Business Managers (TBMs)\n, • Medical Education and Marketing teams\n \n, • Deliver bedside and theatre-based training within acute care environments\n, • Build strong relationships with healthcare professionals (HCPs) to support product adoption\n, • Respond to and investigate customer queries relating to clinical use of products\n, • Contribute to clinical and educational strategies across the business\nAbout YouEssential Requirements:\n\n, • Registered healthcare professional (Nurse, ODP, or similar)\n, • Current operating theatre experience in an acute setting\n, • 3-5 years' theatre experience, including surgical and anaesthetic care\n, • Experience delivering education, training, or seminars\n, • Enhanced DBS (mandatory)\n, • Valid UK driving licence\n, • Strong IT skills (Excel, PowerPoint, Microsoft Teams)\nKey Skills:\n\n, • Ability to train and educate clinical teams effectively\n, • Strong clinical knowledge and competence\n, • Excellent communication and organisational skills\nDesirable:\n\n, • Previous industry experience in medical devices or clinical support\nWorking Environment\n\n, • Field-based role with regular travel to hospital sites\n, • Early starts may be required for theatre access\n, • Part of a national team of approximately 30 professionals\n, • Combination of on-site clinical work and remote planning\nWhy Apply?\n\n, • Opportunity to work on impactful clinical improvement projects\n, • Collaborate with innovative teams across clinical, sales, and education functions\n, • Gain exposure to cutting-edge surgical solutions and technologies\n, • Make a tangible difference to patient outcomes and clinical practice\nRecruitment Process\n\n, • Two-stage interview process:\n \n, • Initial Teams interview\n, • Final face-to-face interview\n \n\n If you are a motivated clinical professional with a passion for education and improving patient care, we would love to hear from you. \n Apply now to be considered for this exciting opportunity. \n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser \n \n \n \n \n \n \n \n \n \n \n

Planet Recruitment are working with a well-established and innovative manufacturing organisation in Abingdon who are seeking an experienced Production Engineering Team Leader to join their team. \n This is an excellent opportunity for a motivated engineering professional to lead a Production Engineering department, drive continuous improvement initiatives, and provide technical support across multiple business functions. The Role\n As the Production Engineering Team Lead, you will be responsible for managing the day-to-day activities of the Production Engineering team, ensuring workloads are effectively prioritised and supporting operational and engineering objectives across the business. Key Responsibilities\n\n • Lead and manage the daily activities of the Production Engineering team.\n, • Define team priorities and allocate workloads effectively.\n, • Collaborate with Production teams to resolve day-to-day manufacturing issues.\n, • Investigate production line rejects and identify root causes.\n, • Support change control processes and software system testing.\n, • Drive continuous improvement, lean manufacturing and cost-reduction initiatives.\n, • Support testing protocols and validation activities for new and revised products.\n, • Work alongside Purchasing and Sourcing teams on sample approvals and supplier validation activities.\n, • Assist with new supplier and product verification activities, including occasional supplier visits where required.\n, • Train, mentor and develop team members to enhance skills and performance.\n, • Provide support for product lifecycle management, including component obsolescence, quality improvements and functional enhancements.\n, • Collaborate with Quality and Regulatory teams on investigations, corrective actions and preventative measures.\n, • Support the introduction of new products into manufacturing.\nAbout You\n To be successful in this role, you will have: \n\n • Degree or HNC qualification in an Engineering discipline.\n, • Minimum of five years' experience within a design, manufacturing or production engineering environment.\n, • Strong leadership and people management skills.\n, • Excellent communication and stakeholder management abilities.\n, • The ability to manage multiple priorities and work effectively under pressure.\n, • Strong analytical and problem-solving skills.\n, • Proven planning, organisational and change management experience.\nWhat's on Offer\n\n, • Competitive salary of £40,000 - £45,000 per annum\n, • Monday to Friday working hours.\n, • Opportunity to lead a skilled engineering team.\n, • Varied and challenging role within a growing organisation.\n, • Involvement in continuous improvement and new product introduction projects.\n, • Professional development and career progression opportunities.\n\n To find out more, please call Adam or Scott on \n \n INDENG \n Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. \n Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. \n Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Our Oxford-based client is redefining jet propulsion, designing compact microturbine engines that outperform the state of the art with a fraction of the part count. They are scaling fast and have created a role for a Senior Systems Engineer who can bridge the gap between their engineering teams and the platforms their engines power.Reporting to the Head of Testing, you'll be the technical authority on integration - owning documentation, leading on-site campaigns, and ensuring every engine installation goes flawlessly. This is a cross-functional role that takes you from the drawing board to the test stand: collaborating with design and manufacturing internally, and representing the company with confidence at customer sites across the UK and beyond.The Senior Integration Engineer will take ownership of:The full suite of integration documentation - ICDs, installation manuals, commissioning procedures, and operational handbooks - translated into clear, traceable content and maintained under robust configuration controlEnd-to-end planning and execution of integration, commissioning, and test campaigns at external facilities and customer sites, from readiness reviews through to post-test reportingHealth, safety, and quality compliance on every site, every timeCustomer relationships across the integration lifecycle - from interface definitions through to successful commissioning - providing technical guidance and capturing feedback to inform future developmentClose collaboration with design, manufacturing, and production to ensure integration requirements are baked into the product from day oneHelping to shape the company's integration capability - processes, tooling, and team structure - as the division scalesThe ideal Senior Integration Engineer will possess:A proven track record integrating complex hardware in propulsion, aerospace, defence, automotive powertrain, or a comparable high-performance environmentStrong technical authorship - ICDs, installation and commissioning procedures, test plans, and operational manualsExperience leading integration or test campaigns at internal facilities and customer sitesExcellent stakeholder communication, from operators to senior leadershipDeep familiarity with configuration control, requirements management, and regulated quality and safety environmentsA hands-on, solutions-first mindsetThere are fantastic progression opportunities on offer in addition to a good salary and benefits package, including company share plan.Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment AgencyTPBN1_UKTJ

A well funded and rapidly expanding Oxford start-up is looking for a Senior Systems Engineer to take full ownership of their next-generation products - from first concept to field-ready reality. This is a technical leadership role at the heart of everything we build: architecture, integration, verification, and productization of complex opto-electro-mechanical systems. \n \n You'll sit at the intersection of precision mechanics, automation, software, and reliability engineering - turning ambitious R&D into robust, high-performance products our customers can rely on. Working across early-stage research, customer engagements, and product development, you'll help shape the technical roadmap and mature prototypes into deliverable systems. \n \n The Senior Systems Engineer will own: \n \n End-to-end systems ownership \n\n • Lead system architecture from concept through requirements, design, prototyping, verification, and release\n, • Build system-level specifications, performance budgets, and risk models spanning optical, mechanical, electrical, and software domains\n, • Define and drive processes for integration, validation, and troubleshooting\n\n Integration & verification \n\n • Bring motion control, electronics, and machine vision together into fully functional, production-ready systems\n, • Apply optical modelling and simulation tools to optimise performance and eliminate error sources\n, • Develop verification plans, test procedures, and system-level fault analysis frameworks\n\n Automation, control & safety \n\n • Define system-level control methodologies and sequencing with the Software Team\n, • Ensure full compliance with international safety standards, implementing robust interlocks, monitoring, and diagnostics\n, • Shape automation and workflow design that drives stability, repeatability, and throughput\n\n \n The ideal Senior Systems Engineer will bring: \n \n\n • A strong technical background in precision instrumentation, ideally with a degree in Physics, Engineering, or a related field\n, • Proven experience developing and integrating precision motion-controlled stages for high-accuracy processes\n, • The ability to architect and optimise complex systems, including optical and machine vision elements\n, • A proactive, solution-first mindset when facing technical challenges\n, • Excellent organisational, documentation, and communication skills for cross-functional collaboration\n, • Full ownership mentality - you thrive on taking complex projects from concept to deployment with technical excellence and on-time delivery\n\n \n If working at the bleeding edge of technology in a high impact role offering lots of development and progression opportunities then this could be the role for you. \n Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

IATF QMS Implementation Lead \n Automotive / IATF16949 \n Competitive Salary Plus Benefits \n Ready to make real, measurable impact in the automotive quality space? This IATF QMS Implementation Lead role is your chance to architect an integrated quality management system from day one, drive genuine cross-functional ownership, and help deliver certification outcomes that stand up to scrutiny. With the company simultaneously implementing Ideagen as its QMS platform, the work is dynamic, hands-on, and built for strong, credible leaders who can manage sequencing risk and turn plans into embedded practice. \n As a IATF QMS Implementation Lead you will: \n\n • Lead the IATF QMS Implementation Lead programme through structured gap assessment and future-state architecture for IATF 16949 alignment.\n, • Drive the redesign of core processes, including APQP, PPAP, FMEA (AIAG/VDA), Control Plans, MSA, SPC, and customer-specific requirements integration.\n, • Build a clear process ownership model so accountability sits with the cross-functional business, not this role or Central Quality alone.\n, • Orchestrate Ideagen configuration sequencing so the platform reflects IATF-ready processes, not legacy ISO 9001 ways of working.\n, • Support the delivery of internal audit capability by building an audit schedule, coaching auditors, and closing findings through PDCA.\n, • Oversee evidence generation and readiness reviews to support certification delivery, including Stage 1 and Stage 2 audit preparation.\n\n The IATF QMS Implementation Lead will: \n\n • Demonstrated track record leading at least one end-to-end IATF 16949 implementation or major QMS upgrade project (not just auditing).\n, • Strong working knowledge of IATF 16949:2016 and core automotive tools such as APQP, PPAP, FMEA (AIAG/VDA), MSA, and SPC.\n, • Experience within, or alongside, a Tier 1 or Tier 2 automotive supplier, including redesigning processes and developing practical ownership.\n, • Proven ability to lead change across cross-functional teams without direct line authority, from shop floor engagement to leadership alignment.\n, • Familiarity with IATF certification preparation and internal audit programmes, plus an understanding of QMS platform configuration sequencing risk.\n\n This IATF QMS Implementation Lead role sits firmly within the automotive manufacturing and engineering industry, helping the business transition from ISO 9001 to an embedded IATF 16949 Quality Management System. The goal is not a paperwork exercise: it is a cross-functionally owned, genuinely improved way of working that protects quality performance and strengthens operational discipline. \n Location: \n This IATF QMS Implementation Lead role is based in Oxfordshire, with work centred around supporting the company's automotive quality programme and Ideagen implementation. \n Interested?: \n If you have delivered IATF 16949 implementations before and are excited by turning architecture into real process ownership, apply now for immediate consideration for this IATF QMS Implementation Lead opportunity. \n Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact Xero is building new AI products and looking for an accounting/bookkeeping product specialist to help in the effort. Xero’s goal is to build beautiful small business software that solves their needs across disparate jobs to be done like bookkeeping, invoicing, bills, payroll, compliance, and more. As we experiment with new AI products, this role is essential for understanding the nuances of core accounting, bookkeeping, and tax, so that they can be translated into beautiful experiences, and ensuring our product solves the core accounting and bookkeeping needs of our small business customers. You'll be embedded with product development teams, and will apply subject matter expertise to enable them and broader Xero to create customer delight and market opportunity. To do this, you’ll leverage your deep understanding of small business and accountant & bookkeeper needs, ensuring our software meets and exceeds customer expectations. As a key member of the Product Management team you'll positively influence culture, and be a key advocate for what products to build. An accounting degree or equivalent experience is required • Be the key subject matter expert for Accounting and Bookkeeping, and apply your broad understanding of Accounting and Bookkeeping standards, customs, user needs, and business realities to support the product strategy & product development process., • Interpret and translate applicable product market fit, legal & regulatory requirements (and assessments from partner SME teams) into digestible recommendations that product leadership teams and their direct reports can consider and prioritize to develop winning strategies, and write effective requirements for Xero’s AI products., • Apply subject matter expertise to support Marketing, Comms, Customer Support and other teams to ensure that customer facing communications are created in an accurate, efficient and fully compliant way., • Work with UX design, UX research, and product teams to craft research activities and gather customer feedback and interpret the results (for both AB and SB behaviours), • Support product teams to implement process and controls that will lead to delivery of accurate and compliant software for our customers, • Work with cross functional partners such as the Product Compliance team to provide insight on upcoming changes (regulatory or otherwise) that will affect Xero and its customers, and ongoing assessments of our product to ensure that our product and small business customers remain compliant with relevant rules, legislation and industry best practices., • Work closely and collaboratively with other subject matter experts from across the business, and externally, such as Risk, Compliance, Legal, Government Relations and Privacy on shared projects and content., • Xero’s AI products achieve product market fit, • Xero’s customers are able to effectively complete core bookkeeping jobs to be done through beautiful product experiences, • Xero’s customer communications are clear, correct, timely, and helpful, • Product development activity is well informed by accurate and clear expertise, • The compliance community within Xero is well informed and engaged with the AI Product team, • Stakeholders feel empowered with comprehensive up to date knowledge about the needs of the market, • Xero creates customer delight and commercial opportunities out of regulatory requirements and market dynamics, • Critical competencies, • Bachelor’s degree or higher in Accounting, Commerce, Law, Taxation, Finance or similar, • Highly advanced and specialist understanding of regional regulatory requirements that impact or drive data and returns flowing in/out of the tax authorities (broadly around accounting, bookkeeping, income tax, sales tax, payroll and related cyber security and privacy requirements), • Highly advanced and specialist knowledge of requirements around accounting and reporting obligations, • An exceptional communicator (written and verbal) who can translate complex technical regulatory information into clear and simple recommendations for diverse audiences such as product and technology leadership teams, business analysts and developers., • An eye for detail and superb analytical & research skills. You take a methodical approach to your work., • A growth mindset and thirst for learning, • Confident and accurate decision making skills when working on significant and specialist issues, • Thrive on managing your own time and approach to work, with a ruthless prioritization of time and projects, a strong results & delivery attitude and equally happy with independent vs team based work., • Self motivated and team oriented, with strong interpersonal skills, • Ability to discuss technical topics and convey complexity in a concise way, • A methodical and structured approach to analytical problem solving, • The ability to build strong networks, including remotely, • A strong interest in AI, • Creativity for thinking of compelling new AI-powered solutions, • Strong bias for actionExperience, • 7+ years experience in public practice with focus on taxation, compliance or business services, • 5+ years working collaboratively in technology, software or with Tax Agencies, • Qualified accountant or bookkeeper and current member of professional body, • Experienced in writing technical advice addressing complex specialist issues, with in-depth analysis, evaluation and interpretation, often requiring the ability to gain acceptance or change of thinking, • Experience collaborating and working with a broad range of stakeholders including senior leadership, external customers, technical peers, • Experience with risk assessments and product roadmaps is helpful, • Experience collaborating with diverse stakeholder groups.Why Xero?Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Job Title: AI Engineer Location : Edinburgh UK Work mode : Hybrid Experience: 8 + Years Key Responsibilities: Design, develop, and deploy end-to-end AI/ML solutions from data ingestion to production. Build and optimize ML/DL models for NLP, computer vision, recommendation systems, and predictive analytics. Implement and maintain MLOps pipelines (CI/CD for ML) for scalable deployment and monitoring. Collaborate with cross-functional teams (data scientists, engineers, product managers) to define AI-driven solutions. Research and integrate Generative AI (LLMs, diffusion models, transformers) into real-world applications. Drive data strategy, including data collection, preprocessing, and feature engineering. Optimize models for performance, scalability, and cost-effectiveness in cloud/on-prem environments. Mentor junior engineers and contribute to best practices in AI development. Required Skills & Qualifications: Strong proficiency in Python and AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn, Hugging Face). Hands-on experience with NLP (LLMs, transformers, embeddings, vector databases). Deep understanding of neural networks, reinforcement learning, and generative models. Experience with cloud platforms (AWS, GCP, Azure) and MLOps tools (MLflow, Kubeflow, Airflow, Docker, Kubernetes). Strong knowledge of SQL/NoSQL databases and data engineering practices. Soft Skills: Excellent problem-solving, communication, and leadership abilities.

About the Role This role is pivotal in ensuring the success of the Oracle Fusion ERP implementation. Working closely with the ERP lead, the Technical Business Analyst (BA) will facilitate requirement gathering and workflow design. The ideal candidate will have a strong blend of Oracle Fusion expertise, financial systems knowledge, and the ability to communicate effectively with both technical teams and business stakeholders. Tasks & Deliverables • Collaborate with ERP lead, to gather and document detailed business requirements., • Design and optimize workflows to meet business objectives with Oracle Fusion., • Identify and analyze current implementation gaps and recommend improvement strategies., • Collaborate with different regions to ensure seamless integration and implementation across borders., • Act as a liaison between technical teams and stakeholders, ensuring clear communication and understanding. Engagement Details • Commitment type: Full-time, • Duration: 6-12 months, with potential for extension based on project needs., • Location: Remote; requires at least 4 hours of overlap with US Eastern Time (ET) business hours. Required Skills • Demonstrated expertise in Oracle Fusion ERP systems., • Strong understanding of financial systems and processes., • Exceptional communication and interpersonal skills., • Proven ability to work in agile environments and with cross-functional teams., • Analytical mindset and problem-solving abilities. Nice-to-have Skills • Prior experience working in startups or rapidly evolving environments., • Knowledge of additional ERP systems or financial software., • Experience supporting large-scale implementations across multiple regions.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies and the competitive landscape, and confidently connect customer pain points to effective solutions. You must be based in London, UK to be eligible for this role. • Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion., • Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value., • Lead Executive Business Reviews, presenting outcomes, risks, and recommendations to senior and C-level stakeholders., • Manage enablement and technical rollout initiatives, coordinating with Engineering, Product, Support, and Professional Services to remove blockers., • Serve as the primary point of coordination across the account team (Account Executive, Sales Engineer, Support, and Services) to ensure seamless customer coverage., • Develop a deep understanding of customer business needs and translate them into technical and operational requirements for Cockroach Labs., • Proactively identify, qualify, and partner with Sales on expansion opportunities to grow ARR., • Monitor customer health and product consumption, recommending upgrades or enhancements to increase value and adoption., • Track, forecast, and report on key success metrics, including renewal risk, NRR, churn, CSAT/NPS, and time-to-value., • Design and continuously improve scalable Customer Success processes, playbooks, health models, and reporting. In your first 30 days, you’ll ramp quickly on CockroachDB, its core architecture, strengths, and best-fit use case so you can confidently speak to customer problems and solutions. During this time, you’ll also focus on building strong internal relationships across Sales, Product, Engineering, and Support, learning how to navigate the organization and mobilize the right resources to support customers effectively. By 60 days, you’ll begin actively participating in day-to-day CSM tasks, shadowing ongoing customer engagements and taking ownership of defined portions of account governance. This includes contributing to customer meetings, tracking action items, identifying risks, and supporting adoption and enablement efforts alongside the broader account team. After three months, you’ll independently own a portfolio of accounts, lead customer conversations, and drive execution against Customer Success Plans. You’ll proactively identify risks and expansion opportunities, run Executive Business Reviews, and coordinate cross-functional teams to ensure customers are realizing measurable value from CockroachDB. • 6 - 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record, • 3+ years of experience managing high-value, strategic accounts, • Experience working with sales teams, • Knowledge of databases, distributed systems, and modern enterprise software architecture, • Successful track record of driving product adoption and expansion through understanding the customer's current (and future) database requirements Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at _. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. • Stock Options, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and Disability Insurance, • Professional Development Funds, • Flexible Time Off, • Paid Holidays, • Paid Sick Days, • Paid Parental Leave, • Retirement Benefits, • Mental Wellbeing Benefits, • And more!

Full Stack Developer 6 Month FTC Remote - 1 Day a month on-site in Redditch £40,000 - £45,000 + Flexible Working Hours + Pension This is an excellent opportunity for a Software Developer to join a nationally renowned business at an exciting time of growth. You'll play a major part in upcoming development projects and have significant opportunities for career progression. This company specialises in facilities management and building maintenance services across the UK, covering a wide variety of industries. They provide solutions for engineering, cleaning, security, and project management, with a strong emphasis on operational efficiency. With new contracts and acquisitions, there's a clear focus on expanding the Software division to meet increasing demand. In this varied role, you will be responsible for the full product lifecycle, from design to deployment, collaborating closely with your team and stakeholders. As a key member of the development team, you'll be expected to have a well-rounded knowledge of the required software to develop clean, efficient code, while staying up-to-date with the latest trends and technologies. The ideal candidate will have proven relevant secure application development in a .NET environment. You'll also bring proven experience of data-driven development and design using relational databases (MS SQL or MySQL) and ORM packages like Entity Framework. Equally, you must be able to demonstrate proven knowledge and experience of functional and/or object-oriented languages, along with proven experience of developing software functions. You'll be skilled in debugging and unit testing web, desktop, or mobile applications, and have proven experience identifying bugs and offering support to business users and technical colleagues. This is a fantastic opportunity for a Software Developer to join a market leader within their industry, providing great progression opportunities. The Role: • Manage the full product lifecycle., • Collaborate with teams and stakeholders., • Develop clean, efficient code., • 6 Month FTC, 1 day a month in Redditch. The Person: • Proven secure .NET application development., • Experience with datadriven design (SQL/MySQL, ORMs)., • Knowledge of functional/objectoriented languages and software functions., • Skilled in debugging, testing, and support for web, desktop, or mobile. Reference Number: BBBH259260 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

A growing business is looking for a UK-based Solutions Architect with experience across multiple functional areas in the 3DEXPERIENCE platform. As Solutions Architect, you will benefit from a good pipeline of work across different projects, mainly in the Marine & Offshore and Aerospace & Defence sectors. What we’re looking for in a Solutions Architect? • Extensive experience in the areas of Change/Requirements and Configuration Management, EBOM, CAD Data Management and Solution Designing in Model Base System Engineering (MBSE)., • Willingness to undergo BPSS checks (Baseline Personnel Security Standard) so candidates who hold BPSS or SC will be preferred. This is a contract role, working outside IR35. You will be fully remote and can be based anywhere in the UK. To apply for this role as Solutions Architect, please click apply online and upload an updated copy of your CV. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Job Title:Salesforce Commerce Cloud Developer (Retail) Location:Nottingham (2 - 4 days on site per month) Salary/Rate:£400 - 448 Inside IR35 Start Date:End of May Job Type:Initial 6 month contract Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Salesforce Commerce Cloud developer to join their digital commerce team for a six-month contract. Job Responsibilities/Objectives The ideal candidate will have hands-on experience in building scalable, headless eCommerce solutions using SFCC and PWA Kit. You will work closely with architects, business analysts, and cross-functional teams to deliver high-performance storefronts and integrations for enterprise retail platforms. • Develop and customize Salesforce Commerce Cloud (SFCC) solutions, including PWA-based storefronts., • Implement headless architecture leveraging SFCC APIs and PWA Kit., • Collaborate with architects to translate High-Level Designs (HLDs) and Low-Level Designs (LLDs) into functional components., • Build and optimize key modules such as checkout, search, personalization, and API orchestration., • Integrate SFCC with external enterprise systems like PIM, OMS, SAP CRM, and CDNs for real-time data synchronization., • Configure and optimize Algolia search, including indexing strategies and fallback mechanisms., • Ensure compliance with performance, security, and scalability standards., • Support incident resolution, performance tuning, and stability improvements during staging, go-live, and hypercare phases., • Work with MuleSoft or similar tools for API integration and orchestration., • Follow best practices for code modularization, deployment pipelines, and solution governance. Required Skills/Experience The ideal candidate will have the following: • Strong experience in Salesforce Commerce Cloud (SFCC) development., • Hands-on experience with PWA Kit and headless commerce implementations., • Proficiency in JavaScript, Node.js, and front-end frameworks (React preferred)., • Knowledge of API integration and orchestration using MuleSoft or similar tools., • Experience with Algolia search configuration and optimization., • Familiarity with integrating enterprise systems (PIM, OMS, SAP CRM)., • Understanding of CI/CD pipelines, performance tuning, and cloud deployment., • Excellent problem-solving and communication skills. Preferred Qualifications Although not essential, the following skills are desired by the client: • Experience in large-scale retail or eCommerce platform migrations., • Knowledge of SFCC Business Manager and cartridge development., • Exposure to multi-region deployments and CDN strategies., • Certification in Salesforce Commerce Cloud or related technologies. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You’ll Do • Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++., • Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability., • Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities., • Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform., • Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases., • Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions. An ideal candidate should have Required: • 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM)., • Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code., • Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability., • Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software., • Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant)., • Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions., • Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus., • A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users. Preferred / Bonus: • Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks., • Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load)., • Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions., • Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications., • Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications., • Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management. What we offer • A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience., • A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker., • Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect)., • Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision., • A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people. Think you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Senior Java Developer - Full Stack, Java, JSP, RESTful APIs, JavaScript Flexible Remote / Hybrid working. West Sussex 1 day a week/month depending on your location. Up to £75,000 plus benefits Are you an experienced Full Stack Developer with expert level Java knowledge? We have a fantastic opportunity to join a successful team delivering cutting-edge cloud-based analytics solutions. With award-winning technology and partnerships with leading IT & telecoms providers, this is an exciting opportunity to work on innovative projects that make a real impact. The Role As a Full Stack Developer, you'll play a key role in designing, developing, and maintaining high-performance applications. While working across the full stack, your primary focus will be on back-end development (Java), ensuring scalable and efficient server-side solutions. You'll collaborate closely with front-end developers, product managers, and DevOps engineers to deliver seamless user experiences. Key Responsibilities • Back-End Development - Build and optimize server-side applications and APIs using Java., • Full Stack Development - Integrate front-end components using React when needed., • Architecture & Design - Contribute to scalable system design and best coding practices., • Collaboration - Work with cross-functional teams to refine requirements and optimize deployments., • Performance & Quality - Ensure applications run efficiently, securely, and reliably. What We're Looking For ? 5+ years' experience developing web applications in Java (SE/EE). ? Strong understanding of RESTful APIs, databases (PostgreSQL/MySQL), and cloud platforms (AWS/Azure). ? Familiarity with containerization (Docker) and version control (Git). ? Knowledge of front-end technologies (React, HTML, CSS, JavaScript). ? Agile development experience using tools like Jira and Confluence. If you crave modern technology and complex systems design and development, this is a great place to work. You will be a key member of the team and make senior level contributions to tech road map and decision making. Apply today! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job title: Senior GoLang developer Job location: Brighton, Burgess Hill or London Job type: Contract 12 Months Work mode:Hybrid, 3 days from the office/week JD: Minimum years of experience: • experience on mandatory relevant skills (Golang, Kubernetes, Docker) of 4+ years, • total experience to 5+ Required Core Skills: Development experience with: 1. strong in Golang, 2. Kubernetes, 3. Docker Minimum Qualifications: • Position requires a Bachelor’s degree in Computer Science, Engineering, or a related field followed by 6+ years of experience in Golang development stack., • Experience in application design, software development, and testing, preferably in an Agile environment., • Solid understanding of test-driven development, including unit, component, functional, system integration and regression tests., • Experience working with Git on small to medium sized teams., • Experience designing and developing REST APIs for high volume clients., • Experience with open-source frameworks is a plus especially maintaining or contributing to open source projects!, • Experience with container and container orchestration technologies, such as Docker and Kubernetes., • Comfortable/experienced with back-end micro-service architecture and communication, specifically REST and asynchronous messaging services (e.g., Kafka, RabbitMQ etc.), • Experience with relational and NoSQL databases, including PostgreSQL, Couchbase, or Cassandra is a plus., • Experience with continuous integration tools (Github Actions, Jenkins, Gitlab CI) a plus., • Experience with automated build and test frameworks a plus., • A proven hunger to learn new technologies and translate them into working software., • Experience with Atlassian software development and collaboration tools (JIRA, Confluence, etc.), a plus., • Strong ability to develop unique, outside the box ideas, • Strong analytical, problem-solving/quantitative skills, • Willing to take risks, experiment, and share fresh perspectives, • Aptitude for learning and applying programming concepts., • Ability to effectively communicate with internal and external business partners. Preferred Additional: • Knowledge of payments industry, • Experience with coding skills across a variety of distributed technologies, • Experience with a broad range of software languages and payments technologies

Neoflow is a platform that transforms how businesses globally handle payment processes. Our aim is to streamline your payment operations, ensuring they are smooth, efficient, and secure. We eliminate interruptions and minimise the time spent managing payment operations, so our clients can concentrate on expanding their business. We are currently seeking a Full Stack Engineer to join our dynamic team. In this role, you will have the opportunity to work with a team of talented professionals, driving the company's technological objectives forward. Neoflow prides itself on its commitment to innovation, and as our Full Stack Engineer, you will play a pivotal role in developing and implementing cutting-edge solutions. This role is not just a job—it's a career packed with opportunities to grow and make a significant impact in a fast-paced, tech-driven environment. We are a remote first company and we welcome applications • Develop and maintain web applications using front-end technologies such as HTML, CSS, and JavaScript, • Design and implement database schemas and query optimization for efficient data storage and retrieval, • Collaborate with cross-functional teams to develop and integrate APIs for seamless data exchange, • Perform code reviews and ensure adherence to coding standards and best practices, • Troubleshoot and debug issues, and provide timely resolutions to ensure smooth functioning of the application, • Bachelor's degree in Computer Science or a related field, • Minimum of 3 years of experience in full stack development, • Proficiency in programming languages such as JavaScript, Python, and Java, • Experience with front-end frameworks like React or Angular as well as backend Javascript frameworks such as NodeJS, ExpressJS, or NestJS., • Knowledge of database systems and SQL queries, • Previous fintech experience will be an advantage, but not a requirement Join Neoflow, a leading company in fintech. Apply now for the Full Stack Engineer position and be part of our innovative and dynamic team!

Senior Cloud Engineer (AWS) Outside IR35 Contract Location: Remote/ occasional travel to London Duration: Initial 3 month contract (likely extension) Rate: Competitive (DOE) We are currently looking for a Senior Cloud Engineer (AWS), available at short notice to join one of our well established global clients. What makes this an exciting opportunity for a contractor not only is this outside of IR35, this particular area of the business is at the beginning part of the journey to the cloud and are retiring the on prem workflow and re-platforming to the cloud. This is a high profile challenge with in the organization and is a highly rewarding opportunity that us being built from the ground up with end to end visibility. We are seeking an experienced Senior Cloud Engineer who is a subject matter expert in AWS, with some experience/broadcast background and though this is Engineer role where you will be expected to be hands on we are looking those individuals with architecture capabilities. Responsibilities of the Senior Cloud Engineer (AWS): Design, implement, and maintain audio broadcast cloud infrastructure in AWS, focusing on scalability, reliability, and CI/CD automation. • Collaborate with cross-functional teams to define cloud architecture, optimize workflows, and ensure governance alignment., • Apply expert knowledge of AWS, containerized environments (e.g. Docker), and IaC tools like Terraform and Ansible for infrastructure performance and cost efficiency., • Implement best practices in DevOps and DevSecOps, including observability, security, networking, API integration, and disaster recovery., • Mentor junior engineers and contribute technical leadership, ideally with experience in broadcast workflows, audio/video streaming, and Agile methodologies. Key Requirements: Extensive proven experience of AWS Cloud and knowledge of other cloud platforms such as Azure and GCP. • Proven experience in a containerized environments (docker etc.. ) and associated tooling such as Gitlab etc., • Proven experience in coding with a programming/scripting language (e.g. Java, Golang , Python, Bash)., • Background in Broadcasting/Media/Radio or Video is essential. Extensive proven experience of AWS Cloud and knowledge of other cloud platforms such as Azure and GCP Interviews are being arranged for across this week so If this sounds like you and is of interest then to get in touch right away by sending your CV and one of our team will be in touch with you should to discuss further should your application be considered.

This role is for one of the Weekday's clients Min Experience: 6 years Location: London JobType: full-time We are seeking a highly skilled and experienced Senior Software Engineer with deep expertise in Python to join our growing engineering team. In this role, you will be responsible for designing, developing, and maintaining scalable, high-performance applications while playing a key role in shaping technical architecture and mentoring junior engineers. • Design, develop, and maintain robust, scalable backend systems and APIs using Python., • Lead end-to-end development of complex software solutions, from concept to deployment., • Write clean, efficient, and reusable code following best practices and coding standards., • Collaborate with cross-functional teams including product managers, designers, and DevOps to deliver high-quality features., • Optimize application performance, reliability, and scalability., • Participate in architectural discussions and contribute to technical decision-making., • Conduct code reviews and ensure adherence to quality standards., • Troubleshoot, debug, and resolve production issues in a timely manner., • Mentor junior developers and contribute to building a strong engineering culture., • 6–11 years of professional software development experience with strong expertise in Python., • Solid understanding of Python frameworks such as Django, Flask, or FastAPI., • Experience in building RESTful APIs and microservices architecture., • Strong knowledge of data structures, algorithms, and object-oriented programming., • Hands-on experience with databases such as PostgreSQL, MySQL, or MongoDB., • Familiarity with asynchronous programming and performance optimization techniques., • Experience with cloud platforms (AWS, GCP, or Azure) and containerization tools like Docker., • Knowledge of CI/CD pipelines and version control systems such as Git., • Strong problem-solving skills and the ability to work in a fast-paced environment., • Experience working with distributed systems and event-driven architectures., • Exposure to data processing frameworks or background job systems (Celery, Kafka, etc.)., • Familiarity with testing frameworks and test-driven development (TDD)., • Understanding of security best practices in application development., • Prior experience in leading small teams or projects is a plus., • Excellent communication and collaboration skills., • Strong ownership mindset with attention to detail., • Ability to work independently and manage multiple priorities., • Passion for learning new technologies and continuous improvement.

Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it - at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help. Thousands of developers around the world use Ably's SDKs and APIs to power realtime features in their applications. The Developer Experience team is responsible for ensuring that Ably is a platform that exemplifies great developer experience, and is a reference point that other companies aspire to. As our Senior Developer Experience Writer, you’ll be contributing directly to this goal; helping developers to quickly understand Ably, build confidently and ultimately succeed with the platform. At its core, this is an AI-focussed role; you’ll be in charge of setting up the foundations that empower engineers to produce first-class developer documentation with AI at scale. You’ll use AI to automate checks, maintain quality, and allow for rapid iteration in the content itself, as well as in the documentation platform. You’ll still be setting the standards for technical content across the business, and using your expertise to shape the information architecture. This is a modern take on technical writing; you’ll be using AI to both increase your own output, whilst also increasing the velocity of other contributors. The same core values still apply though - ensuring that users can quickly understand and succeed with Ably. • Use AI to produce quality content. You’ll write reusable prompts and skills that docs contributors can use to ensure their content meets Ably’s quality standards., • Define and uphold content standards. You'll help define what great looks like; from docs structure and style to making sure that PRs are always exceeding standards. You’ll leverage AI to check for technical accuracy, and make sure that content always assists developers in learning and succeeding with Ably in the fastest and easiest ways possible., • Build engaging educational content templates. You’ll lead by example by producing reference content that others can use as a pattern to write similar content. This will be in the format of templates and skills that team members can leverage., • Empower engineers to write great content. You'll coach and support engineering contributors to ensure that they’re always producing accurate, well-structured, developer-friendly content., • Champion effective AI use. You'll promote the use of AI for efficiency, while maintaining a sharp eye for quality ensuring content meets editorial standards, is technically accurate, and is free from AI-generated patterns that undermine trust or clarity., • Maintain and elevate the docs platform. You'll take responsibility for shaping the documentation platform's components, structure and tooling. This includes making sure content is logically structured, and easily navigable, and that it helps external developers understand Ably in new and exciting ways., • Proven success creating technical content for developers, such as documentation, API references and guides; with a portfolio that others have visibly learned from., • Experience reviewing and giving feedback on technical writing, with the ability to coach others to improve their craft., • Experience and a desire to work in an AI-forward environment. Experience in automation, working with agents and producing quality content at scale is a bonus., • Experience of using AI tools as a core part of your workflow for writing, research and coding, as well as understanding their output and limitations., • Familiarity with APIs, SDKs, and modern web development tools, with the ability to read, write and reason about code examples in at least one programming language (ideally JavaScript)., • Strong instincts for developer experience, particularly around onboarding, and a genuine desire to produce experiences that delight developers., • A proactive, self-directed mindset with the ability to take ownership of projects end to end, from ideation through to completion., • Experience at a startup or growth-stage company, or the adaptability to thrive in a fast-paced, agile environment with a focus on rapid iteration, with excellent communication and cross-functional collaboration skills., • Experience in maintaining and shaping a documentation platform or developer portal., • Familiarity with information architecture principles and content strategy., • Familiarity with git-driven workflows for managing content changes., • Some knowledge or understanding of event-driven architecture. We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. To get a sense of life at Ably, visit our . You can also read about the origins of Ably's core values on . We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work. • A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for you., • Equity. We’re a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme., • Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday)., • Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover., • Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably., • Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset., • Private healthcare with BUPA., • Medical cash plan to cover a range medical and dental costs., • Mental wellbeing coaching and counselling from Self Space., • Monthly wellbeing budget via Juno., • Life assurance and income protection., • Access to Tech & Cycle to Work schemes., • Weekly snack allowance for our end-of-week “Need To Know” meeting., • A fully-paid one-month sabbatical after five years with Ably. We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity. If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an _; we’d be more than happy to give you some advice on your application.

Power Platform Developer – Remote (UK-based) We’re proud to be working exclusively with a forward-thinking education and training organisation at the heart of social impact and lifelong learning. As they expand their digital transformation journey, we’re now helping them find a talented Power Platform Developer to join their dynamic DevOps team. This is a fantastic opportunity for someone who enjoys both problem-solving and building meaningful digital tools that change the way information flows through an organisation. This role can be remote, so you can be based anywhere in the UK – and part-time hours may be considered for the right person. You’ll play a key part in designing, building, and rollout of new applications using the Microsoft Power Platform suite – including Power Apps, Power Automate, and Azure Logic Apps. Working closely with the Solutions Architect, you will be responsible for innovation and continuous improvement across all business and academic functions. This is a hands-on development role, where you'll also contribute to a Centre of Excellence framework and help establish best practices in automation, system architecture, and user experience. Further responsibilities include; Collaborating with teams to gather business requirements and translate them into scalable Power Platform solutions. Build, test, and maintain Power Apps and Power Automate flows, ensuring security and accessibility best practices. Integrate applications with third-party systems and data sources. Contribute to documentation, digital strategy, and knowledge sharing across teams. Mentor junior developers and engage in collaborative, agile development practices. Skills needed: Proven experience in a similar role using Power Apps, Power Automate, and Azure Logic Apps. Confident building Power Apps canvas apps, and a strong grasp of Power Platform formulas and logic. Ability to document and convert complex business processes into functional, automated workflows. Microsoft certifications or willingness to gain them. Experience in Agile environments and cross-functional collaboration. Desirable (but not essential): Familiarity with SharePoint, Dynamics 365, Azure, API integrations, and scripting languages like PowerShell or JavaScript.

• A strong portfolio demonstrating a range of impactful UX/UI design work., • Experience in leading or significantly contributing to all stages of the product design process., • A deep understanding of design systems and principles, ensuring consistency and efficiency across projects., • Excellent communication and storytelling skills to articulate design decisions clearly., • A commitment to staying user-focused, leveraging research and data to drive your designs., • Proven ability to contribute to or define UX strategies that align with business goals and user needs., • Proven experience designing engaging, user-centered digital products with a strong portfolio showcasing end-to-end design processes., • Strong communication and collaboration skills, particularly when working with cross-functional teams and stakeholders., • Expertise in building and maintaining scalable design systems for consistency and efficiency across projects., • Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create universally accessible products., • Proficiency in conducting and analyzing user research, usability testing, and A/B testing to inform and validate design decisions., • Familiarity with front-end development concepts (HTML, CSS, JavaScript) to effectively collaborate with developers and bridge the design-development gap., • Strong grasp of Agile and Lean UX methodologies to thrive in iterative design and development cycles., • Experience with behavioral psychology and data analytics to influence and refine user experience strategies., • Ability to effectively present and justify design decisions using evidence-based approaches., • Familiarity with tools like Jira, Confluence, or similar project management and documentation platforms., • Proficiency in design tools and prototyping tools such as Figma., • Ability to mentor and inspire junior designers, fostering a collaborative and innovative team culture., • A passion for staying up-to-date with emerging trends and technologies in UX/UI and digital product design., • Work within a network of teams model, • Lead product teams across multiple projects, • Define the details of UX/UI requirements and size them appropriately, • Create and deliver user experience strategies in simple, inspiring and impactful ways, • Work with multi-discipline teams to bring products to life and quickly overcome challenges, • Explore and communicate design concepts for digital products, using artefacts like userflows, wireframes and prototypes, • Run experiments to validate and iterate your design concepts, • Act as day-to-day discipline expert for resolving complex and tricky user experience and interface design problems on projects., • Strive to set and maintain product design standards and inspire our customers, • Take an active interest in your design discipline, always with your finger on the pulse and you proactively seek to share the subject with the broader team, • 3+ years experience in designing for web and mobile, • Strong experience with MacOS, Figma, Framer (Optional), Adobe CS and Google Docs., • Solid remote team experience, • A good understanding of user centred design, human centred design and systematic design principles, • An advanced level of English, • Basic experience with motion design (this would be a plus) Our people are at the top of their game... or on their way to get there. They’re smart and kind and skilled in an extraordinary range of technologies, approaches, thinking and communicating. They enjoy working in teams, are comfortable with uncertainty and change, are happy to get to grips with new business sectors, innovative business models and novel product concepts. They are happy to get their hands dirty, are brave in their decision making and own the work they do. WQA embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. About WQA We’re a software and services company that builds and transforms businesses using advanced technology, design, data, and AI. We differentiate ourselves by building strategic long-term partnerships with our customers solving their most complex challenges at the intersection of technology and product management. Our experts are hands-on, working directly with our customers’ practitioners, embedding in the business to shape objectives, devise growth strategies, and streamline processes. We're built to work smarter, and work fast — We’ve delivered best-in-class apps in three months, and can guide any organisation to launch a design system within three to six months, using our accelerators. We are headquartered in the UK. • Professional Growth opportunities, • Ambitious goals and interesting projects, • Regular & transparent performance and salary review based on results of work, • Mentorship and Personal Development Plans for everyone in the company by your request, • Educational events from our internal experts (you can be one of them), • Possibility for both vertical or horizontal growth, • Fully paid vacation, paid sick leave, UK Public holidays, additional days off, • Compensation for self-development and support in receiving certificates/attending conferences, etc., • Flexible working hours, • Amortisation program or provision of required equipment, • Hybrid working model (remote or from our office in Oxhill in Warwickshire), • Support to attend industry and training events, • Celebration of important personal and project milestones (project successes, B-days, anniversaries, marriage, childbirth)

The Opportunity: Are you a recent graduate with a sharp eye for detail, a passion for organisation, and an interest in commercial operations? Nigel Wright Group is supporting their UK-based technology client in the search for a proactive and detail-oriented interim Sales Operations Coordinator. This role will support their Sales and Finance teams in managing customer contracts and streamlining post-sale processes. This is an exciting opportunity to gain hands-on experience in a fast-paced, tech-driven environment, working at the heart of the order-to-cash process. You’ll play a key role in supporting contract administration, order documentation, and cross-functional collaboration, all while developing valuable skills for a career in sales operations or commercial support. Role Profile: • Assist in the creation and preparation of new and renewal order forms, • Generate and process customer order documentation with accuracy and efficiency, • Upload contracts to e-signature platforms (e.g., DocuSign, PandaDoc) and track progress to completion, • Maintain accurate contract records and update CRM systems with key agreement details, • Support the creation and filing of MNDAs and other sales-related agreements, • Work closely with Sales, Finance, Legal, and Customer Success teams to ensure documentation accuracy and compliance, • Contribute to internal process improvements and documentation initiatives, • Participate in onboarding and training on CRM and sales tools, • Identify opportunities to enhance workflow efficiency and support continuous improvement Person Specification: Essential: • A recent graduate (any discipline) with strong organisational and communication skills, • Excellent attention to detail and a process-driven mindset, • A proactive, customer-centric approach and a willingness to learn, • Comfortable working with digital tools and managing multiple tasks, • Strong written English and time management skills Desirable: • Experience with Salesforce, DocuSign, or similar platforms, • Basic understanding of business operations, customer service, or sales workflows, • Interest in SaaS, technology, or legal/contract administration, • Background in a recurring revenue model company is a plus Other Information: Please note: This is an interim position with an immediate start preferred. Ideal for candidates who are available at short notice and looking to gain valuable experience in a dynamic commercial environment.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

About Ketch Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance -- while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives. What you'll do You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team to support customers in the region, with ad-hoc support coverage as needed. • Lead solution design, configuration, onboarding, and adoption to drive time-to-value for regional customers, owning implementations end-to-end and independently., • Support regional customers post go-live in collaboration with the broader CS team, ensuring consistent delivery of value across the customer lifecycle., • Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion., • Act as a technical escalation partner and subject-matter advisor, collaborating with Product and Engineering on fixes and improvements., • Provide in-timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills • Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently., • Strong customer and stakeholder management, able to lead executive conversations and translate technical detail into business impact., • Excellent written and verbal communication and a pragmatic, bias-for-action approach., • Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes., • Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements • 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships., • Experience in a US-based early-stage B2B SaaS environment is essential., • Fluency in English and French is required, • Comfortable operating autonomously and in ambiguity, with a strong sense of ownership and cross-functional collaboration., • Legally authorized to work in the UK., • Bachelor's degree or equivalent experience. Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center UIs and real-time AI Contact Center products. Many other teams rely on integrating and exposing their services via the Unified SDK layer to deliver their advanced features to our customers. The position is especially critical in supporting Twilio’s expansion and will be central to creating a core product that provides leverage to all of Twilio’s Flex Contact Center and engineering teams! Responsibilities In this role, you’ll: • Design, build, and maintain large-scale backend services with a focus on reliability, availability, scalability, and performance., • Lead technical design efforts and ensure architecture decisions are well-documented and future-proof., • Collaborate closely with senior engineers, product managers, and cross-functional stakeholders., • Champion high-quality engineering practices, including automated testing, maintainable code, and thorough documentation., • Own and continuously improve Twilio’s developer experience for SDK customers., • Support customers by troubleshooting issues and promoting backend and SDK best practices., • Contribute to operational excellence by maintaining a high reliability bar and participating in incident response and system improvements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Bachelor’s/Master’s in Computer Science, Engineering, or related field., • 5+ years of experience building and operating cloud-scale backend systems., • Strong programming skills in backend languages such as Java or Scala., • Experience authoring technical specifications and delivering end-to-end system designs., • Strong fundamentals in concurrency and distributed systems., • Experience working with AWS or other cloud platforms at scale., • Proven ability to maintain a high operational excellence bar and mentor junior engineers on reliability and maintainability., • Strong communication skills and the ability to thrive in collaborative, fast-moving teams. Desired: • Excellent problem-solving and critical thinking skills., • Any prior experience building SDKs and GraphQL BFF layer is an added advantage., • Ability to establish backend engineering guidelines and represent the team within the broader Twilio engineering organization., • Passion for delivering high-quality products and continuously learning new technologies., • Strong sense of ownership and accountability., • Comfortable navigating ambiguity and driving clarity in evolving environments. Location This role will be remote and based in the UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Version 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 700 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack – Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3200+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle Cloud PPM Functional Consultant (CONTRACTOR) Take the Lead in Oracle Cloud PPM Transformation Are you ready to step into a role where your expertise in Oracle Cloud PPM isn’t just valued—it’s essential? At Version 1, we’re looking for a Senior Oracle Cloud PPM Functional Consultant to join our award-winning Oracle practice. This is your opportunity to work with cutting-edge technology, lead high-impact projects, and grow your career with one of the most respected consultancies in the UK & Ireland. Why This Role? • Lead the Way: You’ll take charge of full-cycle Oracle Cloud PPM implementations—guiding clients from requirements through to go-live and beyond., • Diverse Projects: Work across sectors like finance, public sector, and healthcare, solving real-world challenges with innovative solutions., • Expand Your Expertise: Gain hands-on experience with the latest Oracle Cloud tools, including Project Financial Management, Grants Management, OTBI, and SmartView What You’ll Bring • Proven experience in Oracle Cloud PPM and EBS Project Accounting, • Strong configuration and workshop leadership skills, • A proactive, organised mindset with excellent communication abilities This isn’t just another consulting role—it’s a chance to lead, innovate, and grow with a company that’s invested in your success. Oracle Cloud PPM Functional Consultant (CONTRACTOR) Qualifications You will have experience in the following areas: • Oracle Cloud (SaaS): PPM (Portfolio Project Management), Project Financial Management, Grants Management and Project Execution Management, • Oracle Cloud Reporting: Oracle Transactional Business Intelligence, Financial Reporting Studio and Smartview, • E-Business Suite Project Accounting (Project Billing and Costing), • Oracle OUM and/or AIM methodology, • Experience of working effectively within a team, • Organised and be self-motivated, • Ability to multi-task and priorities across concurrent projects may be required., • Management of change requests through the development and testing lifecycle confirming to project management standards and scope, • Liaising with Oracle to ensure effective management of client SRs, • Ensure that clients are supported and kept up to date with latest Oracle Cloud quarterly releases, • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Assist with risk management and change management on projects, • Advising clients on options, risks, and any impacts on other processes or systems, • Effectively communicating and driving project deliverables, • Completing tasks efficiently and in a timely manner, • Providing status and issue reports to the project manager/client on a regular basis Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. Please note that you must have the legal right to live and work in the United Kingdom. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition - Oracle ERP (Oracle Cloud - ERP, HCM, EPM) +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications—including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We’re looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams—Engineering, Product, Sales, Support, and Marketing—to optimise customer strategies and expand use cases. What you'll be doing: ● Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations.● Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems.● Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution – including front-end implementation, data modelling, real-time data processing, and more.● Educate and enable our customers through tailored workshops and advisory sessions.● Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams.● Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences.● Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow’s products. ● Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We’d Love to Hear From You If Have: ● A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack.● Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist.● SQL and data modelling experience, and proficiency at manipulating data.● Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). ● Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: 💰 A competitive package, including share options🧘 Flexible working🏖 A generous holiday allowance no matter where you are in the world💻 MacBook and home office equipment allowance👪 Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

Broster Buchanan are partnered global business within the food industry with a turnover of £8Bn+ who are looking for a Fabric Data Engineer to join as they set up an exciting new project team within the group. This would suit an experienced Azure Data Engineer with good Fabric experience looking to join a new, growing team with plenty of exciting projects and cutting tech on the horizon. This will be a mostly remote role but would suit someone near Liverpool, Birmingham or London as there will be ad hoc travel into the office when required for onsite meetings, workshops etc. 1-2 times per month. A salary of £55k - £65k + 10% bonus is on offer. Responsibilities: • Help set up and deliver the future direction of strategy and approach to the management, storage and usage of data, • Collaborate with their wider technology and business teams to ensure goals and visions are aligned and achieved, • Help with setting up the data warehousing and lake processes, including collaborating with their architecture teams to figure out what that will look like, • At times, guide and mentor the junior data engineers within the team, reviewing their ideas, providing feedback and identifying their knowledge gaps to support their development, • Design, develop, and manage data pipelines using Fabric Data Factory, • Leverage Fabric Data Integration for seamless data source integration, • Implement and maintain robust data governance frameworks with Fabric Data Management, • Create and maintain interactive dashboards and visualizations in Power BI and Tableau, • Collaborate with cross-functional teams to gather requirements and translate them into technical solutions, • Monitor and troubleshoot data processes, ensuring performance and reliability, • Document data workflows, processes, and system architecture Requirements: • Good experience with Azure technologies for Data Engineering, with 12 months or more using Fabric tools as part of real world projects, ideally through the end to end project lifecycle, • Strong experience with setting up and using big data storage solutions, including data warehouses, data lakes or data lake houses, • Able to build and demonstrate a solid understanding of the concepts of real time data streaming, batch data processing and data transformation processes, • Experience with core tools such as Data Factory, Databricks, Synapse, Kafka and Python, • Any exposure to data migration/ETL would be highly beneficial, with SQL/T-SQL, SSIS, SSRS and SSAS, as there is a large data migration project planned, • Any previous experience with setting up data governance and processes would be highly beneficial, • Good proficiency in Power BI and Tableau, • Strong knowledge of data integration techniques and ETL/ELT processes, • Experience with data modelling, data warehousing, and data governance best practices

We are looking for a Product Manager to join our London team on a 12-month FTC. We are searching for someone with a passion for beauty who is commercially minded and consumer focused to manage multiple brands and deliver an innovative, trend led product range. You will be responsible for delivering end to end new product development process, from ideation to final approval for multiple brands. The ideal person will bring strong project and team management skills to establish NPD timelines and develop of a junior team. Finally, you’ll be someone who embraces Revolutions dynamic culture of executing with speed and quality while thriving in an entrepreneurial environment and being comfortable with collaboration across all parts of the business. What you’ll do: • Expert product management of multiple brands or categories of the business., • Consumer led vision. Ensuring all products and ranges are developed and launched in line with brand standards., • Focused on delivering end to end brand product strategy for all consumer touch points. Understands the different needs of social, digital & retail but delivers commercially viable products which increase profitability for the business., • Working with Product Director, Brand and Commercial teams to range build innovative, trend led product range in line with commercial go to market plan., • Consumer focused, understands the evolving needs of the consumer with the brand. How they interact, communicate, behave, and buy. Feeding in insights and working closely with brand, commercial, trade marketing and social teams to deliver robust consumer driven activity & products for the brand., • Sign off brand & categories with the Product Director. Responsible for managing timelines and expectations., • Strong communication skills. Drives product awareness and messaging with internal teams., • 360 approach to product and brand activity at all times., • Review sales trends to help inform and define new product trends, • Undertake customer and social listening to identify the latest in new product development trends. Identify consumer needs states and functional & emotional benefits of new products, • Work in alignment with the Brand teams to ensure new launches are executed true to vision with detailed messaging., • Reactive to product, social & global trends. Strong digital awareness., • Lead and develop a product team., • Manage Product Assistants to ensure projects are executed on time and brand standards are met., • Responsible for Product Assistant’s personal development and works with them to meet their objectives and targets., • Expert CPA management. Establish & defines NPD lead times, ex-factory dates and critical path management. Feeding this information to ensure all touch points of the business have the correct information., • Own and manage relationship with NPD suppliers/licensors, including briefing new projects, formulations, and sample pack designs. Look at supply base, business relationships set to determine best supply/business options. Where needed work with technical team to source and onboard new suppliers., • Confidently can negotiate cost prices, terms and MOQs. Ensuring target margins for brand or category are met and in line with commercial requirements of the business., • Oversee the sample production process and that of junior team members, including approval of samples and evaluating submissions. What you'll have: • Established experience in product development within the Beauty Industry., • Multi-category & brand management: deep understanding of cosmetics, skincare and beauty NPD., • Demonstrated success in developing and launching products, showcasing strong market performance, • Industry aware: Strong understanding of market trends and consumer needs, • Excellent leadership, management and communication skills. Experience in leading product teams., • Deep understanding of product formulation & experience working with a global dynamic supply base., • Passion for beauty & innovation. Being part of Revolution Our purpose is to create incredible quality, socially driven, cruelty-free and vegan AFFORDABLE BEAUTY that every person can enjoy. We feel exactly the same about working for us, there should be something for everyone and we want to create an environment that everyone enjoys and feels empowered it. Our roles offer a lot of autonomy and opportunity – to deliver, to grow and to collaborate. Inclusivity is at the heart of what we do, everyone has the chance to make a difference, and what we do, we do together. We currently operate on a hybrid model, offering 3 days a week in the office and 2 days working from home.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: • Effective in working with customers, including business executives, project managers, and IT development staff., • Effective in understanding business needs and distilling the information into business and technical requirements., • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture., • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions., • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers., • Be a strong advocate for adherence to standards and best practices., • Stay current on Grafana Labs, observability, and related technologies., • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements., • If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: • Located in the UK, • 5+ years of experience working on deployment teams, using project management techniques., • Direct experience with o11y., • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo)., • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers, • Excellent communication skills to communicate with customers, partners, and internal members., • Kubernetes (kubectl, Helm, Tanka preferred)., • Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: • Self-starter, adept at picking up new skills and technologies, and eager to break new ground., • Vision to help us take our company to the next level. Compensation & Rewards: In the UK, the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Job Title: Product Owner - 12-month fixed term contract Location: Remote, UK Reports to: Product Manager Work schedule: Mon – Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: The Product Owner will work with the product(s) and project(s) that are assigned to you as part of your portfolio. You will be considered a “details” person. You will work with your assigned Product Manager to build products from existing ideas and promote new ideas based on your product experience and your contact with customers. You must possess a unique blend of business and technical savvy; ability to see a big picture vision and help drive to make that vision a reality. You must enjoy spending time in the details of a product and to understand its problems and find innovative solutions. Most importantly, you must be able to lead a product backlog and plan and ensure their execution and success. You are the liaison between Product Management and Development. The ideal candidate will be able to communicate effectively, be highly detail-oriented and have a passion for learning about the products and determine how best to improve them. Your Responsibilities: • Manage and prioritize a product backlog that defines the strategic work to be completed that will be shared internally and drives the development work that will be done for the product., • Gather, define and write up the product and services requirements; getting input from customers, prospects, partners, sales, development, external market trends and competitors in defining a cohesive set of product requirements and features that are market-driven and can be feasibly delivered., • Produce Business Requirements Documents, Business Cases, Product Release Plans and other documents as required., • Promote high standards and innovation in product changes and new features., • Define the product release cadence with the Product Manager and ensure that releases are done properly, on time and on budget., • Be hands on in approach and help fill gaps as required for the product success., • Provide input on how resources should be allocated across product initiatives., • Proactively identify risks, concerns, issues, and intervene as required to ensure that product releases remain on track., • Proactively identify, intervene and mitigate significant product risks., • Provide release progress updates to Product Manager and/or stakeholders., • Responsible for helping onboard new staff and providing them initial knowledge of the product., • Work with all the teams related to the product that they are following VitalHub’s defined standards, best practices, and processes., • Answer product-related questions from the Sales, Business Development, Marketing and external Business Partner organizations., • Ensure that the professional services, sales, development and customer support have all the product information and understand product releases to ensure product success., • Ensure the product requirements are effectively communicated throughout the respected teams., • Build solid client relationships prioritizing client satisfaction. Be a client advocate., • Help with technical presentations and product demonstrations at customer briefings, industry conferences, and other public-speaking forums., • Ensure that all product team members are happy, productive, and valued team members. Essential Experience: • Demonstrable experience as a Product Owner, Scrum Master or Business Analyst, • Excellent written and verbal communication skills., • Experience working across the full product development lifecycle and coordinating UAT phases with business users., • Experience of writing requirements documentation/stories, • Experience of working closely with developers and business users in a highly collaborative environment, • Experience of working in agile development teams, • Experience of using defect tracking and test management tools such as JIRA, Zephyr, confluence., • Experience in requirements management, • Ability to learn product configurations and train internal stakeholders or customers Nice to Haves: • Strong analytical and problem-solving skills., • Excellent Teamwork skills with proven ability to influence cross-functional teams without formal authority., • Active listening skills and multi-tasking capability, • Project Management experience or relevant qualifications, • Technical product knowledge or domain expertise, • Market research and competitive analysis skills Our Interview Process: • Initial screening call with the Talent Team, • Virtual Interview with the Product Manager – verbal and technical assessment, • Virtual Interview with the Head of Product Management & Head of HR As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

ServiceNow Technical Consultant – IRM UK-Based | Fully Remote with Occasional Onsite | SC Clearance Eligible About the Role Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the ServiceNow platform, and our consultants are at the heart of that. We're looking for a ServiceNow Technical Consultant to join our UK Client Services team. You'll be hands-on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems. This role requires UK residency and current eligibility for UK Security Clearance (SC) both are essential for this position. Day to Day You'll: Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices Participate in client workshops (onsite and remote), contributing to functional and technical design discussions Work with clients and project teams to translate business needs into clear technical requirements Write clean, well-structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations) Turn user stories into well-built ServiceNow solutions as part of an agile delivery team Communicate technical challenges and solutions clearly to both technical and non-technical audiences Produce high-quality documentation, from technical specs to client-facing materials Advise clients on platform options, risks, and the impact of design decisions Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice Support Wrangu clients on a rota basis as required What We're Looking For We're looking for someone who is technically capable, collaborative by nature, and enjoys working directly with clients to deliver outcomes that matter. UK residency and current eligibility for Security Clearance (SC) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one Hands-on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management Background in professional services or a multi-client consulting environment 1–2 years of ServiceNow consulting experience in a client-facing role At least 2 years of scripting experience on the ServiceNow platform Strong communication skills and confidence working with stakeholders at all levels Experience working within agile delivery environments Additional European languages are always a welcome bonus Security Clearance Due to the nature of some of our projects, candidates must be eligible for UK Security Clearance (SC). This typically requires: Continuous residency in the UK for the last 5 years If you're unsure whether you meet the eligibility criteria, we're happy to discuss this during the process. Who Are We? We are Wrangu - a rapidly expanding technology and services business in the risk, compliance and security space. Founded in 2016, our client base is made up predominantly of Global 2000 companies. Our team lives by our core values: Quality, Leadership, Innovation & Professionalism - what we call QLIP. We're a remote-first organisation with headquarters in Amsterdam and hubs in London and Portugal. We believe diverse teams build better solutions, and we actively encourage applications from people who are underrepresented in the technology industry. We don't just appreciate diversity - we celebrate it, and we're committed to creating an environment where everyone can thrive. We Offer: The opportunity to make a real impact in a fast-growing, specialist consultancy A supportive culture with the training and development you need to succeed - including certification support A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance 25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options A highly international, collaborative workplace - minimal bureaucracy, maximum autonomy A genuine commitment to wellbeing and a healthy work-life balance The chance to deepen your ServiceNow IRM expertise on the number one cloud platform in the industry If you're a ServiceNow consultant looking to grow your career in a team where your work genuinely matters, we'd love to hear from you. Please note that criminal background, financial background, and employment background checks will be carried out during the recruitment process.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Job Title: Software tester / QA Location: Remote Salary: £35,000 Role Overview: Cooper Lomaz have an immediate requirement for a Software tester to join a well-established client who produce high quality web-based Software for a range of clients. The role is predominately based from home, but candidates should be based within commutable distance of Suffolk for ad-hock meetings. Visa Sponsorship is not available for this role. You will be a sole tester, working closely with a very experienced Development team and Product Manager. You will be driven by quality and process, keen to do more than just follow steps on established test cases. We are looking for someone who will think outside the box, identifying problems and improvements that haven't been already considered and coming up with creative ways to solve them. Key Responsibilities: • Develop and execute comprehensive test plans and strategies for web-based applications., • Creation of test plans in Azure DevOps for customer UAT., • Creation and maintenance of test data., • Perform various types of testing, including functional, regression, ad hoc, and automated testing., • Design, write, and maintain automated test scripts using tools like Playwright, Selenium or similar., • Identify, document, and prioritize bugs and technical issues., • Collaborate with developers and stakeholders to troubleshoot and resolve issues., • Conduct post-release and post-implementation testing to ensure system stability., • Track and report quality metrics, such as defect densities and open defect counts., • Participate in product design reviews to provide input on functional requirements and potential problems. Required Skills and Qualifications: • Proven experience in software testing, including manual and automated testing., • Proficiency in testing tools like Playwright, Azure DevOps, or similar., • Strong understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)., • Familiarity with Agile methodologies., • Experience of accessibility testing of web applications., • Excellent analytical and problem-solving skills., • Strong communication and collaboration abilities, including managing relationships with external stakeholders. Preferred Qualifications: • Experience with performance testing tools like LoadRunner or JMeter., • Knowledge of API testing and web application security testing., • Bachelor's degree in computer science or related field. For more information and a full brief please apply ASAP with an up to date CV highlighting your experience.

About Air Apps At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2017 and now with offices in both Lisbon and San Francisco, we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management and change lives along the way. The Role As a Financial Controller, you will be a key member of our finance team, taking ownership of financial reporting, internal controls and overall accounting operations. This role is essential for delivering accurate, timely, and meaningful financial information that supports strategic decision-making. You will review financial operations, participate in budgeting and forecasting activities, and compliance processes to ensure our continued growth, finance control and operational efficiency. This role blends strategic thinking with hands-on execution, accountability and will play a crucial part in our decision-making processes. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Responsibilities Prepare, control and report financial planning, budgeting, and forecasting processes across departments and product lines. Review monthly, quarterly, and annual financial closings and reporting. Oversee internal control systems and ensure compliance with applicable regulations and tax obligations. Collaborate in a fast-moving environment, cross-functionally to align financial reporting and business goals. Manage cash flow, cost control, and ad-hoc financial risk assessments. Optimize automation of ERP and accounting tools such as Netsuite, Payhawk, Ramp. Analyze and report variances, provide insights into financial performance metrics. Contribute to business planning and strategic initiatives with financial insights. Continuously improve financial processes, systems, and controls for scalability and efficiency. Requirements Around 5+ years of experience in accounting, controlling, or financial management. Prior experience in a senior audit position or Big 4 firm is highly valued and/or Start-up/Scale-up experience. Degree in Accounting, Management, Finance, or a related field (bachelor’s or master’s). Chartered Accountant qualification is a strong plus. Solid understanding of accounting standards, financial statements, and tax regulations. Experience with tools such as Excel, Netsuite, Payhawk, Ramp, Oracle, or SAGE. Strong analytical skills with attention to detail and a solution-oriented mindset. Ability to communicate financial insights clearly to both financial and non-financial stakeholders. Fluent in English, both written and verbal. Why Join Air Apps? (Portugal Benefits) Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Air Conference – an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. Application Disclaimer At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. As an Operations Coordinator, you will be instrumental in ensuring the seamless execution of day-to-day operations across teams. You will coordinate tasks, track initiatives, and help maintain momentum on multiple workstreams. This role requires exceptional Jira skills, keen attention to detail, and strong communication abilities. You will report directly to the CEO. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Coordinate and monitor daily operational tasks. Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision. Ensure timely follow-ups, task closures, and status updates. Organize and maintain documentation, dashboards, and workflows. Assist in preparing reports, dashboards, and presentations for internal stakeholders. Flag potential blockers or delays and communicate proactively to resolve issues. Identify opportunities to streamline operations or improve coordination processes. Around 2–4 years of experience in an operations, coordination, or administrative support role. Expert-level proficiency in Jira - including creating dashboards, automations, custom fields, filters, and reporting tools. Strong organizational skills with the ability to manage multiple moving parts across different teams. Excellent verbal and written communication skills. Proactive, resourceful, and detail-oriented mindset with a team-first attitude. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

CRM Project Lead Salary: circa £30,000 subject to experience Location: Islington Job Type: Fixed term, part time for one year based on 2.5 days per week. Currently hybrid: remote and office based. Closing date for applications: 18 May 2026. Applications should include a cover letter and CV and should be emailed with the subject labelled CRM Project Manager to a.endacott@ciat.global Immediate start or as soon as possible. Working from the office initially, with an expectation that you will work from home and office as directed. A laptop will be provided. More information on CIAT can be found at _. The CRM Project Lead will be responsible for overseeing the day-to-day operation of the Institute’s CRM system, ensuring that it is functioning to the requirements of the Institute’s processes, and ensure the smooth running of the CRM so that it is working across all departments. The role will focus on completing outstanding implementations, helping to resolve issues, assisting the improvement of data quality, and supporting the operational use of the system, alongside delivering Phase Two of the project, including integration with the CIAT website, working closely with the Web & Digital Executive. This is a hands-on role, combining project delivery with operational oversight to ensure the CRM supports membership services effectively and provides reliability to the Institute’s data. The postholder will play a key role in streamlining procedures, improving ways of working, and identifying practical and innovative solutions that align processes across departments. The CRM has been running for 12 months, and the immediate priority is to complete outstanding elements, ensure data accuracy, and embed the system into day-to-day operational use. The Institute is looking for someone with: • proven experience in CRM implementation, optimisation, or recovery projects, ideally within a membership organisation, not-for-profit, or professional body;, • strong working knowledge of a Microsoft Dynamic CRM system with the ability to work hands-on within the system (within the remit of our provider service agreement);, • experience in data management and cleansing, and improving data quality;, • demonstrable experience in supplier coordination and ensuring delivery against agreed outcomes;, • strong organisational and problem-solving skills, with a focus on practical delivery;, • ability to work across departments and build effective working relationships;, • strong communication skills, with the ability to translate technical issues into clear, practical actions and;, • a proactive approach, with the ability to identify inefficiencies and suggest improvements. Personal attributes • Highly organised, methodical, and delivery focused., • Confident and constructive in managing complex supplier relationships., • Collaborative and pragmatic, with the ability to work across multiple teams., • Comfortable operating with limited internal project capacity while maintaining momentum and clarity. Main duties • Lead the delivery of the outstanding items from the original functional specification to be completed and fit for operational use., • Work directly within the CRM system to configure, test, validate, and resolve issues, ensuring practical delivery rather than relying solely on suppliers., • Take the lead to ensure data quality, structure, and accuracy, including identifying and resolving data inconsistencies is reliable and usable across all departments., • Oversee resolution of outstanding data migration issues and ensure ongoing data integrity, compliance, and usability., • Act as the primary point of contact with our CRM supplier managing delivery, remaining hours, and ensuring value is achieved from supplier input., • Develop and manage a clear and practical delivery plan, identifying what work can be completed in-house and what requires external support from Bluelight., • Support and coordinate the delivery of Phase Two, including integration between the CIAT website and CRM system,, • Work closely with departments to review, streamline, and standardise CRM-related processes, ensuring consistent and efficient ways of working across the Institute., • Identify opportunities to improve workflows, reduce duplication, and introduce more effective and innovative ways of working, ensuring alignment across departments., • Support the development of joined-up processes between teams, particularly where CRM data, reporting, and communications intersect., • Act as a central point of contact for CRM-related queries, supporting staff in resolving day-to-day issues and improving system adoption., • Provide practical training and guidance to staff to ensure effective use of the system in daily operations., • Develop simple, clear reporting outputs and dashboards to support departmental needs and decision-making., • Provide regular, concise updates on progress, risks, and delivery against key actions., • Ensure appropriate documentation, system knowledge transfer, and post-implementation support arrangements are in place., • Identify lessons learned and contribute to improving approaches for future systems and digital projects across the Institute. CIAT will take all reasonable measures to accommodate any request under the Equality Act. If you have a particular need or requirement, then please state them in your covering letter and we will accommodate. Effective May 2026

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal, in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. As a Front-End Web Developer at Air Apps, you will be responsible for crafting seamless, high-performance, and visually engaging web experiences. You will work closely with designers, product managers, and back-end developers to build and optimize user interfaces using modern web technologies. Your work will directly impact millions of users, ensuring intuitive and efficient interactions with our AI-powered platform. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Develop and maintain responsive, user-friendly web applications using HTML, CSS, and JavaScript frameworks such as React, Vue, or Angular. Collaborate with UI/UX designers to translate design concepts into interactive and accessible web interfaces. Optimize applications for performance, scalability, and cross-browser compatibility. Implement reusable components and maintainable front-end architectures. Work closely with back-end developers to integrate APIs and ensure seamless data flow. Stay up-to-date with emerging front-end technologies, trends, and best practices. Debug and resolve front-end issues to ensure a smooth user experience. Around 3+ years of experience in front-end web development. Proficiency in HTML, CSS, JavaScript, and modern frameworks such as React, Vue, or Angular. Experience with state management libraries (e.g., Redux, Vuex, or Zustand). Strong understanding of responsive design, accessibility, and cross-browser compatibility. Knowledge of CSS pre-processors (SASS, LESS) and front-end build tools (Webpack, Vite). Familiarity with RESTful APIs, GraphQL, and front-end performance optimization techniques. Experience with version control systems like Git. Strong problem-solving skills and attention to detail. Ability to work in an agile environment and collaborate effectively with cross-functional teams. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by,, the, the,_, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. Position Overview We are seeking an experienced University Language Expert Recruiter to build and manage strategic partnerships with universities across Europe, Asia, and India. This role will focus on attracting, sourcing, and onboarding top-tier language experts from academic institutions to support our growing global language services and AI data projects. Establish and maintain relationships with language departments, linguistics programs, and translation schools at universities across Europe, Asia, and India Develop targeted recruitment strategies for engaging with academic institutions in key regions Attend university career fairs, conferences, and academic events to promote opportunities and build talent pipelines Create partnerships with professional linguistic associations and academic networks Identify and recruit graduate students, postdoctoral researchers, and faculty members with expertise in linguistics, translation, and specialized subject domains Source candidates with specialized skills in rare languages, STEM fields, and technical translation Utilize platforms including LinkedIn, Handshake, Euraxess, and region-specific academic job boards Build robust talent pipelines to meet current and future project demands Conduct initial screening of candidates to assess language proficiency, academic credentials, and domain expertise Coordinate testing and vetting processes in collaboration with the Talent & Community team Manage end-to-end onboarding of university-sourced experts, ensuring timely integration into projects Maintain accurate records of candidate qualifications, test results, and onboarding status in ATS and vendor management systems Design and implement recruitment campaigns targeting university populations Track and report on sourcing metrics, pipeline health, and time-to-hire for academic talent Collaborate with Production and Strategy teams to understand specialized staffing needs Develop marketing materials and job postings that resonate with academic audiences Bachelor's degree required; Master's degree in Linguistics, Translation Studies, or related field preferred 3+ years of experience in recruitment, vendor management, or talent acquisition, preferably in language services or localization Proven track record of building partnerships with academic institutions Strong understanding of the language services industry, translation processes, and quality standards Excellent communication and relationship-building skills across diverse cultural contexts Proficiency in English; additional language skills highly valued Experience with ATS platforms (Ashby preferred) and SFDC or similar CRM systems Ability to work independently and manage multiple priorities in a fast-paced environment Established network of contacts within university language departments in Europe, Asia, or India Experience recruiting for AI/ML data projects or specialized technical roles Knowledge of academic career pathways and motivations for freelance work Familiarity with ISO 9001, ISO 17100, or other quality management standards Experience with multilingual recruitment and cross-cultural talent acquisition Strategic thinking and ability to develop long-term institutional partnerships Cultural sensitivity and global mindset Strong organizational and project management skills Data-driven approach to recruitment metrics and pipeline management Collaborative spirit and ability to work effectively with cross-functional teams Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. What sets our platform apart: Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review Featured in _ Top 100 Software Companies! LILT makes it onto the _. LILT’s continues to be an intellectual powerhouse, holding _ that help power the most efficient and sophisticated AI and language models in the industry. Check out _. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at _. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. As a Data Analyst at Air Apps, you will be responsible for analyzing and interpreting data to drive business insights and optimize product performance. You will create reports, dashboards, and performance metrics to help teams make informed decisions and improve user experience. This role requires a data-driven mindset, strong analytical skills, and experience with visualization tools to turn complex data into actionable insights. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Analyze user behavior, product performance, and key business metrics to identify trends and opportunities. Create and maintain interactive dashboards and reports using tools like Tableau, Looker, Power BI, or Google Data Studio. Collect, clean, and structure large datasets to ensure accuracy and usability. Define and track KPIs for marketing, product, and business performance. Work with SQL, Python, or R to extract, analyze, and manipulate data. Collaborate with product managers, engineers, and marketing teams to provide data-driven insights. Conduct A/B testing and experiment analysis to improve product features and user engagement. Identify bottlenecks and opportunities in user journeys and customer funnels. Present findings in a clear and compelling way to stakeholders and leadership teams. Stay up to date with industry trends, analytics best practices, and emerging data tools. Around 3+ years of experience in data analysis, business intelligence, or a related field. Proficiency in SQL for data querying and manipulation. Experience with data visualization tools (Tableau, Looker, Power BI, Google Data Studio). Strong analytical skills with experience in Python or R for data analysis. Knowledge of A/B testing methodologies and statistical analysis. Experience with Google Analytics, Mixpanel, Amplitude, or similar user analytics tools. Strong problem-solving skills and ability to communicate insights to non-technical stakeholders. Experience working with large datasets and cloud-based data warehouses (BigQuery, Redshift, Snowflake). Familiarity with ETL processes and data pipeline optimization is a plus. Ability to work in a fast-paced, data-driven environment and manage multiple projects. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.