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We are seeking a Senior Fundraising Manager to join our dedicated team on a 12-month fixed-term maternity cover contract. You will be joining a dynamic, supportive and hard-working team working consistently above their targets. This role is suited to both established senior managers and those looking to move into a more senior role. St John’s Hospice We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient Unit and Wellbeing Centre located in St John’s Wood, we work out in the community, in people’s homes, providing care to more than 4,500 people every year. If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families, then we would love to hear from you. Key responsibilities of the Senior Fundraising Manager? Strategic Leadership & Income Generation • Follow the fundraising strategy, developing and executing annual plans to achieve revenue targets and diversify income streams., • Oversee the growth of Individual Giving, Regular Giving, and In Memory Giving, and Community Fundraising initiatives., • Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income., • Promote fundraising opportunities across community networks, digital channels, individual giving portals, and public platforms. 2. Team Leadership & Management • Manage and inspire a team of fundraising professionals, ensuring objectives, 1:1s, and appraisals are delivered in line with HR policy., • Develop clear annual training, time management, and support plans for staff and volunteers., • Provide day-to-day leadership to ensure high performance, accountability, and a collaborative working culture. 3. Volunteer Programme Oversight • Oversee the ongoing development of the Hospice volunteer programme alongside the Volunteer Executive, ensuring effective recruitment, onboarding, training, and retention., • Work directly with clinical teams to align volunteer support with operational needs, guaranteeing smooth running of hospice activities., • Ensure all volunteers receive regular feedback and adhere to health and safety requirements., • Maintain and develop the programme in line with Investing in Volunteers standards. 4. Donor Relations & Stakeholder Engagement • Cultivate, steward, and strengthen long-term relationships with key donors, sponsors, community partners, and supporters., • Support the delivery of fundraising events such as community fairs, and photography competitions, attracting large public support. Support the team during gala dinners and garden parties. Oversee the Events Executive in all areas of their role., • Enhance the Hospice’s visibility and supporter engagement through partnership building and community presence. 5. Data, Finance & Compliance • At least 3 years’ experience in the fundraising sector, • Experience in managing volunteers and/ or a team of employees with ability to motivate, • Experience in Community/ event fundraising, • Experience with an individual/ regular giving programme, • A proven track record of delivering against targets and deadlines, • Proven experience of identifying and responding to external opportunities and an ability to translate into plans of action, • Experience of representing an organisation at senior level, • Excellent communication skills both written and verbal, • Management of people from all diverse backgrounds, • Attention to detail, • Knowledge of all main Office 365 suite and CRM systems At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; When you become part of the HJE Family, these are some of the benefits you will receive: • Private healthcare scheme worth up to £20,000 per year, • 27 days annual leave, • Blue Light Card discounts, • Interest-free season ticket loans, • Cycle to work scheme, • Free eye check-up vouchers with contribution towards lenses, • Free newspaper and media subscriptions, • Local Business discounts, • Discount in our Hospice Charity shop, • Refer a Friend scheme, • Free Cinema Society Membership offering discounted tickets, • Personal development and training courses, • Annual events and recognition awards, • Career progression and increments

Job Description: Fundraising Officer Reporting to: Head of Fundraising, Marketing and Comms. Hours of Work: Core business hours - 09.00am–5.30pm Monday – Friday. Working outside core hours may be required with weekend and evening events during the year. In the event you are required to work outside core hours, lieu time will be given in accordance with our Staff Handbook. Location: Hybrid working with a minimum of 3 days a week at our Head Office based in Epsom and 2 days from home. The Head Office is situated a five-minute walk from Epsom train station and has parking. The Fundraising Officer will be required to attend bi-monthly team meetings and 121s in Epsom or London. Therefore, easy accessibility to this geographic location will be considered in the appointment for this position. About Look Good Feel Better: Look Good Feel Better is a national cancer support charity delivering services in hospitals, cancer care centres and luxury spas and hotels in local communities across the UK. Services include face-to-face and online group sessions, video tutorials, online guides and information. Our services help enable people to face cancer with confidence, to regain their sense of normality, to make friends and most of all to look good and feel better. Since our launch in 1994, we have provided support to over 200,000 people. Outline of the Role: The charity is embarking on a significant growth plan which will see the number of beneficiaries supported, volunteers registered, and income raised all double within the next two/three years. Through substantial investment in our fundraising and communications team, this role will be instrumental in assisting with our ambitious income growth. We are looking for a motivated, confident individual with strong organisational skills who is passionate about supporting people living with cancer. This is an exciting and rewarding role for someone who is looking to work across multiple fundraising disciplines and establish themselves in our small, friendly fundraising and communications team. They will work alongside our Head of Fundraising, Marketing and Comms, with a focus on building income levels from our individual giving and the challenge events programme. The successful applicant will be expected to have a broad understanding of a range of income generation methods and the third sector. Key Responsibilities: Individual Giving · Provide excellent stewardship to existing and new individual supporters, including individual donors and fundraisers, regular givers, shop customers and lottery players, challenge & non-challenge event participants, and some community fundraisers. Building strong relationships to ensure supporters stay engaged with the charity. · Map, create and update supporter journeys across all individual giving and event fundraising streams, writing impactful and engaging communications. · Work closely with the Head of Fundraising, Marketing and Comms to interpret the data held on our donors and fundraisers to make informed decisions and maximise supporter engagement and retention. · Take ownership of the charity’s various fundraising platforms, including Enthuse, Justgiving, and social media fundraising. Provide support and advice to our fundraisers but also to other members of the fundraising team, keeping abreast of new online fundraising platforms as they become available. Campaign & Event Fundraising · Supporting the Head of Fundraising, Marketing and Comms. with the delivery of key fundraising campaigns and events, ensure supporter recruitment and fundraising targets are achieved. · Work with the wider team and design executive to produce engaging promotional and fundraising materials for our campaigns and events within agreed expenditure budgets. · Support with the recruitment of fundraisers for our challenge events programme and taking ownership of our challenge event stewardship journey, ensuring these fundraisers have a positive experience and reach agreed income targets. · Play a crucial role in the management and delivery of the charity’s annual Netball Tournament with England Netball, ensuring it meets the agreed income targets. Personnel · Help generate impactful content and storytelling, celebrating our individual and event fundraisers. · Collaborate with members of the fundraising team and wider charity in the development of new and innovative fundraising campaigns and events. · On a day-to-day basis, oversee and work closely with the Fundraising Administrator, ensuring accurate inputting of all fundraiser and donor contact data, funds, gift aid and recording of correspondence with supporters. Preferable Skills: Minimum of 2-3 years fundraising experience gained through working across several relevant fundraising disciplines. Ability to clearly demonstrate the achievement of annual income targets. Experience in the development of individual giving programmes. Experience in the development and management of supporter journeys. Knowledge and experience of using a CRM system (Sales Force or similar) Strong knowledge of Microsoft Word, Excel and PowerPoint. Excellent verbal and written communication skills. Excellent organisational and time-management skills. A clean full driving licence and a car owner. Personal Attributes: · Clear communicator · Well organised and methodical in approach to work · Target and sales driven · Ability to work independently but also as part of a remote team · Confident and outgoing personality · Ability to prioritise workload effectively and show initiative where necessary · Strong attention to detail Benefits: · Competitive salary dependent upon experience. · 26 days annual leave (increasing to 28 days with length of service) + bank holidays · Holiday purchase scheme (up to an additional five days per annum) · Pension scheme with employer contribution up to 3% · Healthcare scheme

Assistant Shop Manager – Highgate. Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid. Take on supervisory and leadership responsibilities in the Shop Manager’s absence.

Collection Coordinator: Acquisition & Documentation Part-time 3 days per week Hybrid (at least 2 days per week on-site) Permanent contract £29,642 pro rata (£17,785.20 per annum) Application deadline: 12pm (midday) on 4th March About the role Join the British Museum’s Collection Documentation team in a key coordinating role. As Collection Coordinator , you’ll support the Museum’s acquisitions and long‑term loans by managing object entry, updating records, and ensuring all documentation meets professional standards. You’ll work closely with curatorial, registration, inventory and collection care colleagues to keep processes running smoothly, maintain accurate records, and help deliver the Museum’s programme of acquisitions, loans and documentation activities across the world. About you We’re looking for someone with strong administrative skills, excellent attention to detail and confidence working with collection management systems. You’ll be highly organised, able to prioritise multiple tasks, and comfortable working collaboratively across teams. You bring excellent communication skills, an understanding of museum documentation standards (including Spectrum), and the ability to maintain accuracy and consistency under pressure. Experience with loans, acquisitions or documentation processes is a strong advantage. Key areas of responsibility • Coordinate processes for acquisitions and long‑term loans, ensuring compliance with policy and procedure., • Manage object entry and create or update inventory‑level records, including bulk uploads, edits and quality checking., • Maintain accurate acquisition and loan records, working closely with curators, registrars and administrative colleagues., • Support logistics for long‑term movement of collection material, including finance tasks such as purchase orders and invoices., • Liaise across internal teams and external partners, providing clear information and supporting documentation and project needs. • Be a part of a world-renowned institution, where history, culture, and innovation come together!, • Generous Leave: 25 days annual leave (rising to 30 with service) plus 2.5 privilege days and bank holidays., • Exceptional Pension: Secure your future with one of the UK’s most generous defined benefit schemes – guaranteed income for life., • Cultural Perks: Free tickets to exhibitions, plus complimentary and discounted entry to leading museums and galleries worldwide., • Financial Support: Interest-free travel loans and rental deposit loans., • Wellbeing: Access to our Employee Assistance Programme for mental health and wellbeing support., • Everyday Extras: Subsidised staff canteen, and discounts in our gift shop. Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are: • Care Deeply, • Embrace the Unknown, • Spark Curiosity If you have any additional needs that we should be aware of to support you with your application, please provide details to . The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Events Assistant Full-time 41 hours per week 5 days on-site Permanent contract £29,642 per annum Application deadline: 5pm 18th February 2026 About the role This role provides essential administrative and operational support to the British Museum’s Events team, helping deliver everything from small internal activities to large‑scale, high‑profile events. You will manage RSVPs, produce event communications, coordinate with colleagues across the Museum, and take responsibility for organising and running Early Morning Views — including all preparation, staffing and on‑the‑day delivery. Key areas of responsibility • Provide administrative and operational support to the Events team, including managing RSVPs, preparing paperwork, and communication across departments., • Organise and deliver Early Morning Views, overseeing invitations, staffing, briefings, on‑the‑day coordination, guest management and follow‑up documentation., • Manage invitation processes using Microsoft Power Automate, Adestra and Raiser’s Edge, ensuring all communications are accurate, on‑brand and GDPR‑compliant., • Support large‑scale internal and external events, coordinating registration desks, liaising with colleagues and host staff, and assisting Event Managers and Coordinators. We are looking for someone who brings strong administrative skills, accuracy and confidence working in a fast‑paced environment. You will be a clear communicator who can liaise with a wide range of colleagues and guests, manage multiple tasks at once, and maintain professionalism at all times. We are looking for someone who enjoys supporting events, can learn systems quickly, and brings flexibility, organisation and attention to detail to a busy and varied workload. • Be a part of a world-renowned institution, where history, culture, and innovation come together!, • Generous Leave: 25 days annual leave (rising to 30 with service) plus 2.5 privilege days and bank holidays., • Exceptional Pension: Secure your future with one of the UK’s most generous defined benefit schemes – guaranteed income for life., • Cultural Perks: Free tickets to exhibitions, plus complimentary and discounted entry to leading museums and galleries worldwide., • Financial Support: Interest-free travel loans and rental deposit loans., • Wellbeing: Access to our Employee Assistance Programme for mental health and wellbeing support., • Everyday Extras: Paid 1-hour lunch break, subsidised staff canteen, and discounts in our gift shop. Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are: • Care Deeply, • Embrace the Unknown, • Spark Curiosity If you have any additional needs that we should be aware of to support you with your application, please provide details to . The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants. We have the right to close our advert early if we receive a high number of suitable applications.

Assistant Collection Manager: Storage and Moves (Large Objects) Full-time 41 hours per week, on-site everyday Fixed-term contract to 31st December 2027 £29,642 per annum Application deadline: 12pm (midday) on 23rd February 2026 About the role As an Assistant Collection Manager, you will play a hands‑on technical role supporting the preparation and movement of objects, with a focus on large 3D objects, as part of major collection move projects. The role is central to ensuring that objects are handled, packed, transported and rehoused safely, following best practice in collections care and preservation. You will help maintain object security, condition and documentation, working across busy project environments at the Museum’s Bloomsbury site and occasionally at off‑site stores. The role requires flexibility, problem‑solving and the ability to work effectively within a team delivering work under time pressure. Key areas of responsibility • Facilitate the movement, packing and rehousing of large 3D objects, ensuring safe handling., • Monitor object security and condition, maintaining them safely in storage and in transit., • Maintain and update essential object documentation, including locations, tracking information and photography, ensuring accuracy for audit., • Create condition reports and undertake condition photography, supporting accurate recording during moves and storage. We are looking for someone who brings strong manual dexterity and a practical appreciation of museum objects and materials. You will enjoy hands‑on, technical work and feel comfortable working in physically demanding environments, including lifting, moving and handling large 3D objects. You will be self‑motivated, able to work well within a team as well as independently, and adaptable to changing project needs or cross‑departmental work. We are also looking for someone who can follow best‑practice procedures, maintain accurate documentation, and approach every task with care, attention to detail and a flexible, problem‑solving mindset. • Be a part of a world-renowned institution, where history, culture, and innovation come together!, • Generous Leave: 25 days annual leave (rising to 30 with service) plus 2.5 privilege days and bank holidays., • Exceptional Pension: Secure your future with one of the UK’s most generous defined benefit schemes – guaranteed income for life., • Cultural Perks: Free tickets to exhibitions, plus complimentary and discounted entry to leading museums and galleries worldwide., • Financial Support: Interest-free travel loans and rental deposit loans., • Wellbeing: Access to our Employee Assistance Programme for mental health and wellbeing support., • Everyday Extras: Paid 1-hour lunch break, subsidised staff canteen, and discounts in our gift shop. Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are: • Care Deeply, • Embrace the Unknown, • Spark Curiosity If you have any additional needs that we should be aware of to support you with your application, please provide details to . The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Project Curator: Documentation and Recovery Full-time 41 hours per week Hybrid (at least 3 days per week on-site) 6 month fixed-term contract (possibility to extend) £36,396per annum Application deadline: 12pm (midday) on 4th March 2026 About the role Join the British Museum’s Greece and Rome department in a focused, high‑impact curatorial role. As Project Curator for Documentation and Recovery, you’ll research the history and documentation of the collection, support ongoing efforts to recover missing or stolen items, and contribute to a major documentation and digitisation programme. Your work will help shape the Museum’s understanding of historic losses and strengthen the care, accuracy and visibility of the collection. Key areas of responsibility • Conduct archival research to assess the scale and nature of losses and damage in the Greece and Rome collections., • Support documentation and digitisation, including registering unregistered or recovered items and updating records., • Publish and share findings from the recovery programme, contributing to the Museum’s understanding of historic losses., • Support conservation and restoration work on damaged items, and promote the importance of collection documentation. We’re looking for someone with strong research skills, experience working with archives or collection records, and an understanding of how collection‑based organisations operate. You’ll be highly organised, able to handle sensitive information confidentially, and comfortable balancing different project demands. You communicate clearly, work well both independently and collaboratively, and can manage your time effectively in a fast‑moving environment. • Be a part of a world-renowned institution, where history, culture, and innovation come together!, • Generous Leave: 25 days annual leave (rising to 30 with service) plus 2.5 privilege days and bank holidays., • Exceptional Pension: Secure your future with one of the UK’s most generous defined benefit schemes – guaranteed income for life., • Cultural Perks: Free tickets to exhibitions, plus complimentary and discounted entry to leading museums and galleries worldwide., • Financial Support: Interest-free travel loans and rental deposit loans., • Wellbeing: Access to our Employee Assistance Programme for mental health and wellbeing support., • Everyday Extras: Paid 1-hour lunch break, subsidised staff canteen, and discounts in our gift shop. Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are: • Care Deeply, • Embrace the Unknown, • Spark Curiosity If you have any additional needs that we should be aware of to support you with your application, please provide details to . The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Security First Line Manager Full-time, permanent contract Working 4 ON / 4 OFF averaging 42 hours per week, both days and nights £34,406 per annum Apply by 12pm (midday) on 2nd March 2026 Interviews for this role will be via an assessment day on Wednesday 11 March 2026 only. About the role The Visitor and Security Services department is looking for a Security First Line Manager to help provide a welcoming, safe and secure environment for our visitors, staff, and our world-famous collection. The successful candidate will oversee their team and provide operational management of security and emergency responsibilities. You will help your team in protecting the Museum and engaging with visitors by managing crowds, monitoring required checks or patrolling the Museum to provide a visible presence. This will involve effective planning and coordinating resources, making operational decisions and managing emergency situations and team performance, all to provide a safe, secure and fulfilling environment for the Museum’s visitors. About the department The Visitor and Security Services Department (VSS) works across the Museum to ensure our visitors are able to make the most of their visit. Whether it is managing public safety, selling tickets to exhibitions, providing information on the Museum’s collection or patrolling the Museum to make sure it is safe and secure, our staff are focused on delivering an excellent experience for every visitor and to provide security for the Museum, staff, visitors and one of the most important collections in the world. In 2024, the British Museum in Camden received 6.5 million visitors, more than any other museum in the UK. The Museum is now undergoing an extraordinary project of transformation including re-imagining the visitor experience. As part the first and last person visitors see and a member of the Visitor and Security Services department, you will have a key part to play in this. To this end, the successful candidate will be able to deliver security awareness and customer service to a high standard. This is an exciting time to join a dynamic and developing department where you will play your part in delivering a world class service. A full overview of the VSS department at the Museum can be found here About you The ideal candidate will be a Security Services professional whose skills and experiences are: • Line and operational management, • Managing safety, security and emergency responsibilities and situations, • Strong communication skills, • Identifying opportunities for improving operational delivery • Be a part of a world-renowned institution, where history, culture, and innovation come together!, • Generous Leave: 25 days annual leave (rising to 30 with service) plus 2.5 privilege days and bank holidays., • Family Friendly Perks: enhanced maternity pay, shared parental leave and more., • Financial Support: Interest-free travel loans and rental deposit loans., • Wellbeing: Access to our Employee Assistance Programme for mental health and wellbeing support., • Everyday Extras: Subsidised staff canteen, and discounts in our gift shop., • Exceptional Pension: Secure your future with one of the UK’s most generous defined benefit schemes – guaranteed income for life. If you have any additional needs that we should be aware of to support you with your application, please provide details to . The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Achieve income, gift aid, and donor conversion targets To liaise closely with the Shop Manager Support volunteers in pricing and stock processing Promote a culture of ownership, follow-up, and effective communication Model exceptional customer service Maintain safe, legal, and secure shop operations

Shop Manager Muswell Hill (Full Time) Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Muswell Hill area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, wed love to hear from you. Responsible to Commercial Manager Direct reports Immediately responsible for the Assistant Shop Manager and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary £27,207 (depending on experience) Location Muswell Hill How to Apply Please submit your CV and a covering letter to our recruitment inbox with subject header Shop Manager, Muswell Hill (Full Time). Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience youll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities - Purpose of Job Coach, lead, and manage the Assistant Shop Manager and volunteers. Drive sales performance, maximize profit, Gift Aid, and donations. Deliver the retail strategy, ensuring cost efficiency. Ensure compliance with regulations, policies, and procedures. Promote strong community relations to enhance the charitys profile. Main Responsibilities Deliver income plan and Gift Aid targets; coach team to achieve goals. Manage volunteer pricing, adherence to policies, and recognize contributions. Foster ownership, follow-up, and effective team communication. Induct, train, and develop staff and volunteers. Liaise with key managers and provide customer service feedback. Network locally to generate donations and volunteer engagement. Monitor stock security and maintain housekeeping. Pursue personal development to enhance retail contribution. Sales and Profit Monitor sales, category performance, and financial results; engage the team in understanding shop performance. Foster a creative, entrepreneurial environment to maximize income. Manage team to maximize Gift Aid income on donated products. Ensure adherence to all financial procedures and timely execution. Shop Floor Source sufficient stock and maintain efficient processing systems. Ensure compliance with legal and internal policies. Inspire team to deliver excellent customer experience. Enable effective visual merchandising and new product sales. Maintain safe, healthy, and fit-for-purpose shop environment. Leadership Volunteers Recruit, induct, and retain an inclusive, motivated volunteer team. Connect volunteers to Fight for Sights mission and recognize contributions. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Leadership - Paid Staff Support recruitment, induction, and development of staff. Coach staff to achieve targets; conduct performance reviews. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Adhere to Fight for Sights vision, mission, and values. Commit to equality, diversity, and staff wellbeing. Person specification Desirable skills, knowledge & experience Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working. Comfortable working in a small team both strategically and operationally Commitment to teamwork, business partnering and a collegiate approach with a can do attitude and a sense of humour. Able to provide positive, dynamic, tenacious and flexible leadership at all times. Results-driven, able to measure and quantify own outcomes. Adaptable to changing landscape and evolving organisation. Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines Excellent verbal and written communication skills Highly organised with ability to plan effectively and allocate resources appropriately. An understanding of and commitment to Londons blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: A great team and a supportive culture Employer pension contributions matching up to 10%, and death in service cover Generous parental leave Flexible/hybrid working options Apprenticeships scheme, study leave and financial support for training & development Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that w e value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. Accessibility We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. Equal opportunities, diversity & inclusion Dont meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if youre excited about this role but your past experience doesnt align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. TPBN1_UKTJ

Assistant Manager Clapham Junction, London, SW4 How would you like to be part of a team whose ambition is to become Londons answer to sustainable fashion, whilst also making a difference to the lives of those facing life-limiting illnesses in the community? About Us Founded in 1891, Royal Trinity Hospice is the oldest hospice in the United Kingdom. Over 100 years later, we provide specialist palliative and end-of-life care for around 2,500 people every year, enabling each of them to make the very best of every moment. Our shops are a vital part of our organisation as we strive to become London's answer to sustainable fashion, helping to save over 300 tonnes of goods from landfill every year. We are now looking for an Assistant Manager to join the team in our shop in Clapham Junction on a permanent, full-time basis, working 37.5 hours per week. Rewards and Benefits of Working at Trinity • Salary of £27,008 - £28,119 pa - A generous 27 days annual leave, increasing to 29 after five years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu) - A pension scheme is offered with employer contributions of up to 7.5% - Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum - Cycle to Work scheme and interest-free season ticket loans available - Free eyesight tests for DSE users and a contribution towards the cost of glasses - 25% store discount in Trinity shops - Life assurance cover - Lots of opportunities to attend exciting and high-profile events, e.g., a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party - Regular ballots for donated free tickets and prizes - Access to courses of free counselling This is a meaningful opportunity for a fashion and sustainability-conscious, customer-focused professional to make a tangible impact with our leading charity. You will join a prestigious and long-standing organisation where your efforts directly support end-of-life care while promoting ethical fashion and reducing landfill waste. Well provide a generous rewards package and plenty of opportunities to get involved in wide-ranging activities. From gala dinners and Royal visits to staff lotteries and development opportunities, youll have the chance to develop all manner of skills and expertise. Whats more, youll discover a supportive, purpose-driven environment with a clear mission where there are real opportunities to grow, and youll gain valuable experience. Your Role As an Assistant Manager, you will support the day-to-day operations of our Clapham Junction shop, helping to deliver an exceptional customer experience while driving income for Royal Trinity Hospice. Specifically, you will support the Shop Manager in delivering sales and profit targets, maintaining high presentation standards and encouraging local donations to maximise stock availability and Gift Aid conversions. You will also supervise and motivate volunteers, ensure effective merchandising and pricing of donated goods, and uphold excellent customer care standards. In the Shop Managers absence, you will lead the shop and oversee banking, returns and daily operations. Additionally, you will: • Assist in the recruitment, training and development of volunteers and paid staff - Monitor and manage stock levels to reduce loss and drive sales - Uphold cash handling and financial procedures - Undertake daily reconciliations and weekly reporting - Promote health and safety compliance across all areas of the shop About You To be considered as an Assistant Manager, you will need: • Experience of working in a fast-paced, customer-focused environment - Experience of dealing with the public face-to-face and over the telephone - A passion for fashion and sustainability - Good literacy and numeracy skills - Excellent communication and customer service skills The closing date for this role is 22nd February 2026. Other organisations may call this role Assistant Store Manager, Assistant General Manager, Assistant Charity Shop Manager, or Assistant Service Manager. Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds. So, if you are eager to make an impact and develop your career as an Assistant Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ

Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Hampton area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. Youll be part of something impactful, wed love to hear from you. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary Minimum £25,207 per annum depending on experience Location East Sheen How to Apply Please submit your CV and a covering letter to our recruitment inbox with subject header Shop Manager East Sheen Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience youll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job Coach, lead, and manage the Assistant Shop Manager and volunteers. Drive sales performance, maximize profit, Gift Aid, and donations. Deliver the retail strategy, ensuring cost efficiency. Ensure compliance with regulations, policies, and procedures. Promote strong community relations to enhance the charitys profile. Main Responsibilities Deliver income plan and Gift Aid targets; coach team to achieve goals. Manage volunteer pricing, adherence to policies, and recognize contributions. Foster ownership, follow-up, and effective team communication. Induct, train, and develop staff and volunteers. Liaise with key managers and provide customer service feedback. Network locally to generate donations and volunteer engagement. Monitor stock security and maintain housekeeping. Pursue personal development to enhance retail contribution. Sales and Profit Monitor sales, category performance, and financial results; engage the team in understanding shop performance. Foster a creative, entrepreneurial environment to maximize income. Manage team to maximize Gift Aid income on donated products. Ensure adherence to all financial procedures and timely execution. Shop Floor Source sufficient stock and maintain efficient processing systems. Ensure compliance with legal and internal policies. Inspire team to deliver excellent customer experience. Enable effective visual merchandising and new product sales. Maintain safe, healthy, and fit-for-purpose shop environment. Leadership Volunteers Recruit, induct, and retain an inclusive, motivated volunteer team. Connect volunteers to Fight for Sights mission and recognize contributions. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Leadership - Paid Staff Support recruitment, induction, and development of staff. Coach staff to achieve targets; conduct performance reviews. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Adhere to Fight for Sights vision, mission, and values. Commit to equality, diversity, and staff wellbeing. Person specification - Desirable skills, knowledge & experience Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working. Comfortable working in a small team both strategically and operationally Commitment to teamwork, business partnering and a collegiate approach with a can do attitude and a sense of humour. Able to provide positive, dynamic, tenacious and flexible leadership at all times. Results-driven, able to measure and quantify own outcomes. Adaptable to changing landscape and evolving organisation. Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines Excellent verbal and written communication skills Highly organised with ability to plan effectively and allocate resources appropriately. An understanding of and commitment to Londons blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: A great team and a supportive culture Employer pension contributions matching up to 10%, and death in service cover Generous parental leave Flexible/hybrid working options Apprenticeships scheme, study leave and financial support for training & development Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. Accessibility We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. Equal opportunities, diversity & inclusion Dont meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if youre excited about this role but your past experience doesnt align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. TPBN1_UKTJ

Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Hampton area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that youAre you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Hampton area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. Youll be part of something impactful, wed love to hear from you. Responsible to Commercial Manager Direct reports Immediately responsible for the Assistant Shop Manager and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary Minimum £27,000 per year (depending on experience) Location Hampton Hill Interview dates: Rolling Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job : ? Coach, lead, and manage the Assistant Shop Manager and volunteers. ? Drive sales performance, maximize profit, Gift Aid, and donations. ? Deliver the retail strategy, ensuring cost efficiency. ? Ensure compliance with regulations, policies, and procedures. ? Promote strong community relations to enhance the charitys profile. Main Responsibilities ? Deliver income plan and Gift Aid targets; coach team to achieve goals. ? Manage volunteer pricing, adherence to policies, and recognize contributions. ? Foster ownership, follow-up, and effective team communication. ? Induct, train, and develop staff and volunteers. ? Liaise with key managers and provide customer service feedback. ? Network locally to generate donations and volunteer engagement. ? Monitor stock security and maintain housekeeping. ? Pursue personal development to enhance retail contribution. Sales and Profit ? Monitor sales, category performance, and financial results; engage the team in understanding shop performance. ? Foster a creative, entrepreneurial environment to maximize income. Shop Floor ? Source sufficient stock and maintain efficient processing systems. ? Ensure compliance with legal and internal policies. ? Inspire team to deliver excellent customer experience. ? Enable effective visual merchandising and new product sales. ? Maintain safe, healthy, and fit-for-purpose shop environment. Leadership Volunteers ? Recruit, induct, and retain an inclusive, motivated volunteer team. ? Connect volunteers to Fight for Sights mission and recognize contributions. ? Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Leadership - Paid Staff ? Support recruitment, induction, and development of staff. ? Coach staff to achieve targets; conduct performance reviews. Management - being part of Fight for Sight ? Play active part in the charity, including attending and contributing to all-staff meetings ? Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work ? Be accountable for the integration of the shop into the local community in collaboration with the shop team ? Empower the team to respond to all appeals and fundraising opportunities. ? Adhere to and enforce Fight for Sight safeguarding policies Person specification - Desirable skills, knowledge & experience Personal qualities ? The ability to work under pressure whilst remaining calm and organised ? To be receptive to change and to act as a change agent ? The ability to maintain excellent rapport with staff, volunteers, supporters, and donors ? To demonstrate a calm and logical approach to problem solving ? To consistently demonstrate a dedicated approach to the quality of customer service and team working. ? Comfortable working in a small team both strategically and operationally ? Commitment to teamwork, business partnering and a collegiate approach with a can do attitude and a sense of humour. ? Able to provide positive, dynamic, tenacious and flexible leadership at all times. ? Results-driven, able to measure and quantify own outcomes. ? Adaptable to changing landscape and evolving organisation. ? Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines ? Excellent verbal and written communication skills ? Highly organised with ability to plan effectively and allocate resources appropriately. ? An understanding of and commitment to Londons blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: ? A great team and a supportive culture ? Employer pension contributions matching up to 10%, and death in service cover ? Generous parental leave ? Flexible/hybrid working options ? Apprenticeships scheme, study leave and financial support for training & development ? Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program ? An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. TPBN1_UKTJ