Guest service manager jobs in London - Page 2

Berenjak Borough are seeking a Restaurant Manager to join their team. The successful candidate will be friendly, personable and passionate about all thing’s food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for an opportunity in an award winning, critically acclaimed group. We offer fantastic benefits including 50% discount across all JKS Restaurants, paid overtime, discounted gym membership and private healthcare. Staff meal per every shift, great staff parties and fantastic learning and development opportunities.

We are looking for a fun and energetic Team leader to join the team at Street Burger-O2. Street Burger-O2 serves up the best burgers. The humble yet magnificent burger has long time been a part of our restaurant menus. The first Street Burger was born in St Paul’s London, United Kingdom, and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% discount on food and drink in select UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Meals on duty What you do as a Team leader: - You pride yourself on running a section of the kitchen, preparing, cooking and presenting dishes, taking responsibility for all dishes coming out from your section and ensuring consistent presentation and memorable guest experiences - You are confident in managing, training and passing your knowledge to the more junior members of the team - You are eager to learn and you always push yourself to develop as a Team leader If your passion is hospitality and you want to develop your career in a best-in-class global restaurant - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

Pizzeria da Michele is looking for an experienced, hands on Restaurant Manager to join our fantastic team at our restaurant in SOHO and BAKER STREET. Pizzeria da Michele is looking for an experienced, hands-on Restaurant Manager to join our fantastic team at our restaurant in Amsterdam. The role involves the day-to-day running of all aspects of the restaurant focusing on a clear plan for the future to be able to get the best results, working with the team, to create higher turnover, better margins and customer service that is second to none. to get the best results, working with the team, to create higher turnover, better margins and customer service that is second to none.The role involves the day-to-day running of all aspects of the restaurant focusing on a clear plan for the future to be able to get the best results, working with the team, to create higher turnover, better margins and customer service that is second to none. Experience in managing a busy restaurant and quality fresh food offer.

An exciting new opportunity has arisen We are on the lookout for a manager to join our restaurant Méli-mélo

We are looking to hire a fantastic AM for our site in Kentish Town. On target earnings for this role are over £37,000+ per year. Straight from Italy, comes Matteo Aloe’s celebrated sourdough pizza, which has been voted as one of the top 5 pizzas in the world. You will be able to: · Have a passion for food, customers, people and display a huge willingness to learn · Demonstrate a good working knowledge of food and working in a small brand · Show you can learn quickly and integrate with our teams fast; we like to think that each branch is a family · Display high attention to service standards and detail · Confidently manage Health and Food Safety procedures ensuring that the pizzeria is run safely daily · Legally work in the UK - Note that you must live in the UK prior to application as we will not issue any visas for this role We like to work with people who are: · Warm and friendly · Attentive and can anticipate our customers’ needs · Unflappable and will always find a solution · Respectful What we can offer you: - Great financial package with additional incentives to come in 2024 - To be part of a small team, but within a growing brand - To work in the brand that has been voted 4th best pizzeria in the world! Free organic sourdough pizza on shift and a generous discount when you are not working Training and progression opportunities with a growing business Pension Possibility of promotion soon as we have another site opening soon so want our AM's and GM's hungry to deliver more!

Kitchen Manager at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to deliver our award winning authentic Japanese ramen. Experience in Japanese cuisine is not essential as we will give you all the training you need. What we offer & our benefits: - Starting pay up to £34k + tips. Pay is every 2 weeks. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Legendary team parties. - Optional pension scheme. Working on shift with us you will: - Motivate and create a positive environment for your team and customers. - Oversee all training and HR with the support of your General Manager. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Accurately manage your rotas and food cost according to company budgets. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture.

About us Join our exciting new venture in Chelsea - a unique and intimate 8-seater Sushi Bar. We're dedicated to offering an authentic sushi experience, complemented by a selection of fine sake and whiskey. We Are Looking For We're seeking enthusiastic individuals with a passion for sushi and Japanese culture to join our front of house team. The ideal candidates will have experience in high-end dining settings and an appreciation for the intricacies of sushi and Japanese beverages. Responsibilities: Leadership & Team Management: Direct and oversee all restaurant operations, ensuring the team delivers exceptional service. Foster a collaborative environment and provide training and development opportunities. Customer Service Excellence: Ensure customer satisfaction by maintaining high standards of service and addressing any issues promptly and professionally. Operational Management: Responsible for scheduling, inventory control, ordering supplies, and ensuring compliance with health and safety regulations. Financial Management: Manage the budget, control costs, and drive revenue and profitability. Quality Control: Uphold the quality and standards of our food and service, including regular menu reviews and adjustments in collaboration with the chef. - Provide excellent customer service and ensure guest satisfaction - Take orders and serve drinks to customers in a timely manner - Prepare and serve a variety of alcoholic and non-alcoholic beverages - Maintain cleanliness and organization - Monitor and manage inventory levels of beverages and supplies - Adhere to all food safety and sanitation guidelines - Collaborate with kitchen staff to ensure smooth operation Skills: - Strong interpersonal and communication skills to interact with guests - Basic math skills for calculating bills - Upselling skills to promote specials, cocktails, or premium drinks - Time management skills to prioritize tasks and handle multiple orders simultaneously - Culinary knowledge to recommend food pairings or suggest menu items - Hospitality mindset to create a welcoming atmosphere for guests - Knowledge of food safety regulations and practices - Ability to work in a fast-paced environment while maintaining attention to detail Requirements: - Japanese Language Speaking preferrable -Knowledge of sushi, sake, and whiskey is highly valued. -Experience in a high-end dining environment is preferred. - Previous experience in a bar or restaurant setting - Ability to stand for long periods of time - Flexibility to work evenings, weekends, and holidays as needed Join our team who are passionate about providing exceptional service in a vibrant atmosphere. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you have the skills and enthusiasm for creating memorable experiences for our guests, we want to hear from you! Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.

Job description The Cheese Bar are looking for a Restaurant Manager to join our Front of House team at Pick & Cheese – the world’s first Cheese Conyeor Belt in Seven Dials Market (Covent Garden). Pick & Cheese is the world’s first cheese conveyor belt featuring a rotating array of 25 different British cheeses, individually paired with a unique condiment and small producer wines. Think Yo-Sushi but for cheese! We're busy year-round so you’ll need energy and a positive attitude. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, have a natural ability to lead and motivate a team, and love cheese as much as we do, we want to hear from you! Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities - Support the General Manager with FOH operations and management duties. - Manage, motivate and train FOH floor staff. - Maintain the highest professional standards throughout the restaurant. - Deliver customer service to the highest standard, ensuring accurate delivery of the Company steps of service, creating positive experiences for our guests and colleagues. - Support the GM in maintaining positive relationships and workflow within FOH team and between FOH & BOH. - Promote a positive perception of the Company at all times, both internally and externally. Benefits - 28 days holiday per year - Monthly British cheese bag - Quarterly bonus - Producer Visits - Free staff meals & trader discounts - 50% off meals in our restaurants - Full training & regular tastings, including Academy of Cheese qualifications - Regular Staff Socials Requirements - 1+ Years of management / leadership experience - Solid wine & food knowledge (British cheese knowledge a bonus but not essential) - Highly organised, proactive and uses initiative - Experienced and skilled at managing and motivating a team - Superior customer service skills - Thrives in a busy, fast-paced working environment.

Join our team as an Experienced Manager for our new fish restaurant opening in West London. We're seeking someone with a strong background in restaurant management and a passion for Italian culture. If you have experience, leadership skills, and a love for seafood, we want to hear from you! Requirements: - Previous restaurant management experience (at least 3 years) - Familiarity with Italian language/culture preferred - Passion for seafood cuisine Benefits: - Competitive salary - Opportunity to be part of an exciting new venture - Dynamic work environment If you're ready to dive into this opportunity, apply now! Submit your resume and let us know why you're the perfect fit for our team. Grazie!

La Mia Mamma & Made in Italy are seeking for an experienced Restaurant Manager who can lead our team and deliver an exceptional service to our guests at La Mia Mamma and Made in Italy Restaurants portfolio. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambiance and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with strong expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Responsible of evaluations, staff coaching, recruitment and training. - Maintains consistent inventory with minimal waste, oversees purchasing to ensure full menu availability. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude You're eligible to work in the UK

ASSISTANT RESTAURANT MANAGER Are you a first class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next Assistant Restaurant Manager here at Bocconcino Soho. Essential requirements: Experience within a high quality, fine dining restaurant Support the General Manager and Restaurant Manager in ensuring the shift runs smoothly and our guests have a great experience Make sure the company’s Food Hygiene and Health and Safety procedures are followed Opening and closing procedures People orientated with great passion for service and guest experience Excellent food and drinks knowledge The Package and Benefits: Net salary £2,600 (after tax) per month Rota based on 7 shifts, 5 days on and 2 days off! Complimentary Meals on Duty. Complimentary Dinner for two on your Birthday. Special gift on your work anniversary. Excellent Training and Development Opportunities. Staff Parties and Social Events. If you feel you have the experience, enthusiasm and commitment required to fill this position, and embrace a new challenge, please send your full CV with a Covering Letter in your Application. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility as part of our recruitment process.

Are you passionate about leading a team in a vibrant and unique dining establishment? Do you thrive in a hands-on role where you can make a real impact on both operations and customer experience? Hot n Juicy Shrimp LDN is seeking a dedicated and experienced General Manager to join our independent business and uphold and enhance our high standards. About Us: Hot n Juicy Shrimp LDN is not your typical seafood joint. We pride ourselves on being an independent establishment, offering a one-of-a-kind dining experience that sets us apart from chain restaurants. Our commitment to quality, flavor, and exceptional service has earned us a loyal customer base and a reputation for excellence in the London dining scene. The Role: As our General Manager, you will play a pivotal role in the day-to-day operations of Hot n Juicy Shrimp LDN. This is a hands-on position that requires a versatile individual capable of overseeing all aspects of our establishment, from administrative duties to working the floor. You will be responsible for maintaining and improving standards across the board, ensuring that both the kitchen and front-of-house operations run smoothly and efficiently. Key Responsibilities: - Overseeing daily operations, including staff management, customer service, and inventory control. - Managing administrative tasks such as scheduling, payroll, and P&L analysis. - Providing hands-on support to staff during busy periods, leading by example to uphold our high service standards. - Implementing and enforcing health and safety protocols to ensure a safe and clean environment for both customers and staff. - Conducting training sessions to develop the skills and knowledge of our team members. - Collaborating with the kitchen team to maintain food quality and consistency. - Monitoring customer feedback and making improvements based on suggestions and reviews. Requirements: - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Strong leadership skills with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills. - Hands-on approach with a willingness to pitch in wherever needed. - Knowledge of P&L management and basic accounting principles. - Familiarity with health and safety regulations. - Flexibility to work evenings, weekends, and holidays as needed. What We Offer: - Competitive salary commensurate with experience. - Opportunities for career advancement within our growing organisation. - A dynamic and collaborative work environment where your input is valued. - Discounts on delicious seafood dishes! If you're ready to take on a challenging yet rewarding role as the General Manager of Hot n Juicy Shrimp LDN, we want to hear from you! Hot n Juicy Shrimp LDN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Rossopomodoro is hiring. We have exciting plans for growth in the very near future, so we are looking for people-focused people with restaurant service experience, whose career ambitions we match with amazing development opportunities. If you have a strong interest in or knowledge of Italian food and culture, have great communication skills, and get a buzz out of interacting with customers and cooking or selling fantastic products with pride and passion, then we would love you to become part of our friendly team! Please send your CV and join our ever-growing, exciting team.

Are you a seasoned hospitality leader with a passion for exceptional customer experiences? We're looking for a dynamic General Manager to lead Rozay, our lively restaurant, bar & shisha lounge in West London. Known for its vibrant atmosphere and commitment to guest satisfaction, Rozay is seeking a leader to drive its success. As the General Manager, your role involves overseeing daily operations, inspiring a positive work culture, and ensuring operational excellence. Lead and develop a diverse team to deliver outstanding service, optimize operational procedures, and maintain our commitment to providing an extraordinary dining experience. Join Rozay in West London and be instrumental in our continued success!

We are looking for an experienced, organised manager to join the Smokestak team. Energy and a solid attitude are crucial for this role as a key part of management, and working closely with the GM you’ll support our FOH team to make sure we’re delivering a brilliant experience for all our guests. Our ideal candidate has a great grasp of what we’re about and is able to drive service that is spot on without being stuffy. You’ll be at home chatting to people, and be a natural at getting engagement and buy in from the team. We’re a busy restaurant and need someone who can bring the same pace and enthusiasm to work with them that we want to model for our FOH staff. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible, and able to enjoy the pressure of a busy service. We are after someone who can see what needs doing and tackle it in an organised and efficient manner, with the skill to prioritize and plan ahead. We handle everything from accounts to bookings to ordering and stock, so while this role will be floor focused it has a strong operational aspect and it's important you're confident with this side of the business too. Required skills and experience: -At least 2 year in a management role -Excellent organisational skills -Ability to thrive in a busy atmosphere -Comfortable training, managing and developing the team -Critical thinker -Able to think on your feet and tackle unforeseen circumstance -Excellent service skills -Great attention to detail Benefits: -Up to £45k pa dependent on experience -28 days holiday per year -Staff meals -50% off meals at our sister restaurant -Free tastings, trainings, trips and parties

Hello everyone. I’ve recently opened a new restaurant in Hackney Central. It’s gone great so far and we’ve had a fantastic first few weeks. I’ve been running it myself for the time being, so am looking for someone to work under me for the next 8 weeks - and then eventually assume the position of full time manager after that time period - so long as both parties are happy. We are entirely centered around customer service - so making every diner feel incredibly special and welcome is a non negotiable skill in order to suit this role. I will begin interviewing from next week so please get in touch! Sal Whitehead

White Mulberries is a family of tow independent coffee shops / brunch cafes located next Tower Bridge in St Katherine Docks Marina and London Bridge. We are looking for an experienced manager with minimum 12 months experience in managerial roles to join and lead team of 8 employees. You must hold a valid Level 2 or 3 Food Safety cert and have good barista experience in order to train new employees. You will be reporting to the directors throughout the day, place orders, create weekly rota and carry out interviews. What we are looking for from our manager is: Experience in Team Management Experience in Coffee and Latte Art Experience in Training New Employees

We are looking for enthusiastic and hard working people to join our team! - whether it be for a new challenging role or simply a fresh start. We are a new & dynamic company that needs like minded people to create and build a team that delivers a truly first class dining experience to all of our guests. We offer competitive pay rates and holiday to the right candidates. Just get in touch. If this sounds like the kind of place you'd like to be a part of then don't hesitate to contact us for a chat and we look forward to hearing from you. Job Types: Full-time, Part-time Pay: £12-£13 an hour Job Type: Full-time Salary: £12.00-£13.00 per hour Expected hours: 30 – 45 per week Schedule: Day shift Monday to Friday Night shift Overtime Weekend availability

An exciting opportunity to join a growing independent cold-pressed juice bar with two sites based in World's End, Chelsea & Notting Hill. Our business is driven by a wholehearted mission to provide fresh food & drink that makes a positive, long-lasting impact on our health & wellness. Our range of products includes cold-pressed juices, smoothies, açaí bowls, salads, hot foods & a range of desserts/snacks. We’re looking for a reliable Kitchen Manager to directly manage our central kitchen, supervising a team of 2-3 production chefs and producing our juicing, food and desserts/snacks. The Kitchen Manager should be a strong leader, well organised and extremely self-motivated and committed, ideally with an interest or passion for fresh foods. This is an excellent opportunity to contribute to the success of an exciting and growing business as well as to play an integral role in its ongoing development. Key responsibilities of the Kitchen Manager / CPU Manager / Head Chef - Supervise juicing, food and pastry production to ensure the range is consistently produced to an excellent standard of quality and visual presentation and ensuring labelling and specs are followed. - Meeting production and delivery deadlines and working to labour, cogs and wastage targets. - Ensure smooth and timely delivery of products from CPU to retail stores and communicating any issues clearly to FOH teams. - Team management including recruitment, training, rotas and performance reviews. - Raise weekly and ad hoc orders. - Maintain relationships and liaising with existing and new suppliers to achieve best pricing. - Liaise with suppliers regarding any issues with regards to quality issues/stock/deliveries. - Adhering to health & safety requirements and maintaining excellent hygiene standards. - Assist with menu development or operational changes to improve efficiencies. Key requirements of the Kitchen Manager / CPU Manager / Head Chef - Proven experience in a kitchen management role of 1+ years or looking for a next step up. - Professional with an all-round, multitasking attitude. - Solid leadership and training qualities, enthusiastic and able to motivate a team to achieve excellent quality standards. - Highly organized, positive and calm under pressure. Able to adapt to the flow and quick moving pace of a commercial production kitchen. - Highly responsible, self-motivated and autonomous in work ethic. - Excellent communication and management skills. - Analytical, good eye for detail with excellent problem solving skills. - Experience in using database/reporting systems is a plus. - Level 2 food hygiene & safety certificate. - A passion for/ experience working with fresh food is a bonus. Job Types: Full-time, Permanent Salary: £40,000.00-£43,000.00 per year Schedule: Day shift Supplemental pay types: Bonus scheme Performance bonus - Work Location: In person

Sharkbait & Swim is a small, intimate, open kitchen seafood small plates restaurant, with creativity at the forefront. We’re on the hunt for a bubbly, personable, outgoing Assistant Restaurant Manager to join our small friendly team, this is a great opportunity for someone to progress their career quickly within the restaurant industry. The responsibilities of the successful candidate will be: - Opening and closing the restaurant - Till end of night reconciliation - Daily communication with chef - Manage restaurant bookings - Stock control & managing orders/deliveries - Keeping on top of hygiene standards & paperwork - Cleanliness & organisation of the front of house area - Developing seasonal special cocktails - Learning & advising customers on food menu/wine choices

RESTAURANT MANAGER - HOPPERS ST CHRISTOPHERS PLACE Salary - Up to £42,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Hoppers in Marylebone are seeking a Restaurant Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Restaurant Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in St Christophers Place off Oxford St, the restaurant accommodates 85 guests across two floors with an additional 16 seats available on an outside terrace. The menu is inspired by the roadside shacks of Sri Lanka and Tamil Nadu served in a vibrant dining room, Hoppers is a fun and lively workplace to join. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Restaurant Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. We are looking for a Restaurant Manager that has: The ability to inspire, motivate, lead and develop teams; A Warm, personable and professional nature; Creative with excellent attention to detail; Passion for and knowledge of food and beverage, and the London restaurant scene; Working knowledge of food hygiene and health and safety requirements; Ability to manage staff costs and review rotas accordingly.

This is a very challenging role as you be managing our two new Camden stores together with the main manager. You will have to learn all the processes, our prep and cooking techniques.

Kitchen supervisor needed for coffee shops production kitchen. 1. Preparing ingredients and making sandwiches/salads according to recipes. 2. Ensuring that food is prepared and cooked to the correct specifications. 3. Following food safety procedures to prevent cross-contamination and food-borne illnesses. 4. Keeping the kitchen clean and organized.