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  • Restaurant General Manager
    Restaurant General Manager
    hace 2 meses
    £50000–£55000 anual
    Jornada completa
    Cheam, Sutton

    We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties • Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities., • Ensure compliance with food safety regulations and health standards to maintain a safe dining environment., • Oversee food production processes, ensuring high-quality culinary standards are met consistently., • Develop and implement training programs for staff to enhance their skills in hospitality and customer service., • Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage., • Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles., • Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills • Proven leadership abilities with experience in managing restaurant teams effectively., • Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike., • A solid understanding of hospitality principles and customer service excellence., • Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £50,000-£55,000 per year ( service charge and bonus included )

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  • General Manager
    General Manager
    hace 2 meses
    Jornada completa
    London

    -EXPERIENCED - General Manager – Italian Restaurant (Fresh Pasta Concept) 🇮🇹🍝 We are a young and ambitious Italian restaurant group, specialised in fresh pasta fatta in casa. We launched our first restaurant two and a half years ago, and after building strong foundations, we are now looking for an experienced General Manager to help us grow the business and expand the concept. This role is for someone who truly understands Italian cuisine, culture, and hospitality — not just the food, but la mentalità. The Role As General Manager, you will be responsabile dell’intera attività — front of house, kitchen, people, standards, and financial performance. You will: • Lead the whole house (FOH & BOH), • Maintain and develop exceptional service standards, • Train, mentor, and inspire the team, • Oversee hygiene, cleaning & compliance, • Work closely with ownership on growth and expansion strategy This is a hands-on leadership role, not a desk-based position. Key Requirements We are looking for a candidate with strong senior-level experience and deep operational knowledge: • ✅ Strong knowledge of Word, Excel, EPOS systems, • ✅ Confident with reservation platforms, • Budgeting, • Forecasting, • P&L management, • ✅ Qualified in HACCP & Health & Safety, • ✅ Personal Liquor Licence, • ✅ Proven ability to train staff to a very high standard of service, • Who You Are, • A leader, not just a manager, • Hands-on, visible on the floor and engaged with the kitchen, • Entrepreneurial, with a growth mindset, • Passionate about autentica ospitalità italiana, • Excited by the idea of helping scale a successful concept, • What We Offer, • 🔹 Ad hoc contract package for the right candidate, • 🔹 A key role in shaping the future of the company, • 🔹 Opportunity to grow with a business aiming to expand the concept, • If you feel questa posizione è fatta per te, and you want to be part of a company moving from one strong restaurant to the next stage of growth, we’d love to hear from you.

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  • Team Leader
    Team Leader
    hace 2 meses
    £25000–£38000 anual
    Jornada completa
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Head Bartender
    Head Bartender
    hace 2 meses
    £14 por hora
    Jornada completa
    Shoreditch, Hackney

    Are you ready to shake, stir, and serve unforgettable experiences? UBA Shoreditch is looking for a passionate, confident, and service-driven Head Bartender to join our vibrant bar team at UBA Shoreditch, part of Hart Shoreditch. At UBA, we blend modern Asian influences with late-night energy, exceptional drinks, and warm, effortless hospitality. We’re seeking a bartender who thrives in a fast-paced environment, takes pride in their craft, and is excited to grow within a creative, lifestyle-led venue. Key Responsibilities • Deliver outstanding guest service at the bar, creating memorable and engaging experiences., • Prepare and serve cocktails, spirits, wine, beer, and coffee to the highest standards of quality and consistency., • Support the F&B Managers in the smooth day-to-day running of the bar operation., • Maintain excellent bar organisation, cleanliness, and presentation at all times., • Manage stock levels, restocking the bar efficiently to ensure seamless service throughout shifts., • Ensure glassware is clean, polished, and readily available during service., • Work collaboratively with the wider bar and floor team to achieve agreed goals and service standards., • Develop in-depth knowledge of the full drinks menu and confidently describe offerings to guests., • Support and assist colleagues during busy services to ensure a calm, efficient operation., • Comply with all legal requirements relating to food safety, hygiene, licensing, and health & safety. What We’re Looking For • Previous experience as a Head Bartender in a premium or quality-driven hospitality venue., • Strong cocktail-making skills with solid knowledge of spirits, wine, and coffee., • Passion for delivering consistently high-quality drinks and guest experiences., • Calm under pressure, with excellent communication and teamwork skills., • Well organised, detail-oriented, and proactive during service., • A genuine interest in lifestyle-led hospitality and East London’s creative energy. What We Offer • Competitive salary plus service charge., • Opportunities for career growth within a dynamic and growing hospitality group., • Exposure to a creative, high-energy bar concept with room to develop your skills., • Staff meals on duty., • A supportive, collaborative, and vibrant working environment. If you love great drinks, thrive behind the bar, and want to be part of something exciting, we’d love to hear from you. Apply now with your CV and help us create unforgettable moments at UBA Shoreditch!

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