Head of service jobs in United Kingdom - Page 5

Key Responsibilities: Client Support/Customer Service – Issue product quotations, answering calls, dealing with queries for both Cleaning & Washroom Clients. Manage new sales leads. Route planning- daily schedules and reactive jobs for the operatives. Office Support – Answering telephones, Stock control & orders – all products are neatly stored away and notify members of staff of product delivery. Schedule Planning – Lead Support for the operatives. Daily schedules and reactive jobs for the operatives. Contracts Management System – Updating of tasks on contracts, supplier orders, attaching documentation to contracts. Assist Directors and Office Manager with any adhoc requests. Area Manager Support – Provide quotations, update folders on server, collating communication & signing in books, co-ordinate the implementation of new contracts on time by ensuring adequate and correct stock is available and adequate teams are mobilised effectively. Accounts Support – Cross check sales & purchase invoices. Liaise with Health & Safety to make sure all RAMS and procedures for Services are up to date. Attend Operations meetings at Head Office with the Office Manager and subcontractors. Establish and manage new supplier leads. Key Skills & requirements: Have excellent attention to detail Have sound administration and organisational skills Be computer literate (minimum of word/excel) Have the ability to communicate with people at all levels Be ambitious to learn, develop and succeed Be customer focused.

We are seeking a motivated and hands-on Supervisor / Team Leader to oversee daily operations and support our team. The ideal candidate is a natural leader with a passion for customer service, team development, and maintaining a smooth, efficient, and positive work environment. Responsibilities: Supervise daily front-of-house operations Lead, coach, and support staff to deliver excellent service Act as the main point of contact for staff during shifts Ensure compliance with company policies and health & safety standards Handle customer concerns and resolve issues in a professional manner Assist with scheduling, training, and onboarding new employees Monitor inventory and assist with ordering supplies when needed Collaborate with management to implement procedures and improve performance Maintain a clean, organized, and welcoming environment Requirements: Proven experience in a supervisory or leadership role (hospitality or retail preferred) Strong communication and problem-solving skills Ability to lead by example and motivate a team Organized, reliable, and able to work under pressure Flexible availability, including evenings, weekends, and holidays Familiarity with POS systems and basic reporting

About Heard Heard is a new smashed burger concept from two Michelin-starred chef Jordan Bailey, created to take an everyday classic and make it exceptional. After years in fine dining, Jordan brings chef-level skill, bold flavour, and premium ingredients to smash burgers - served fast and without compromise. Following a year touring the UK’s biggest events, Heard has landed in Borough with its first restaurant, pairing signature burgers and beef salt fries with low-intervention wines and local craft beers. Heard is on a mission to redefine fast-casual dining. Role Overview As Assistant manager, you’ll be the right hand of the general manager- leading the team, ensuring exceptional guest experiences, and driving performance across service, operations and financials. You’ll set the tone for energy, quality, and culture every shift, working closely with central teams to bring the Heard vision to life. Key Responsibilities Lead the team to consistently deliver high-energy, high-quality service with speed, warmth, and precision. Build, coach and retain a high-performing team who embody Heard’s values. Own daily briefings and ensure everyone is aligned on service standards, product knowledge, and goals. Create a welcoming, professional environment where guests and staff feel genuinely cared for. Collaborate with the culinary, ops and marketing teams to improve performance, guest experience, and site-level execution. What You’ll Bring Proven experience Excellent leadership and coaching skills - you know how to get the best out of a team. Strong proven understanding of hospitality operations - confident with P&L, stock, scheduling, and compliance. Calm under pressure, solutions-focused, and obsessed with delivering great What We Offer £40,000 - 45,000 per annum including service charge (DOE) 5.6 weeks paid holiday (inclusive of public holidays) Free meals during shifts Staff discounts and socials Direct involvement in shaping one of London’s most exciting food brands Ongoing training and internal progression opportunities Why Work With Us Career Progression - Clear pathways and internal promotion opportunities Competitive Compensation - Competitive pay and transparent tronc Work-Life Balance - Respectful rota planning and fair scheduling Development Opportunities - Ongoing learning and leadership exposure Inclusive Culture - Diverse, welcoming, and people-first environment

Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

We are looking for a passionate and talented Sous chef to joij our vibrant team at Maresco, located in the heart of Soho. Specialising in the finest seafiid and seasonal produce , we pride ourselves on delivering exceptional qualiuty and memorable dining experience. Responsabilities: • Assist the Head Chef in daily kitchen operations., • Following directions provided by the Head chef., • Multitasking and organizational ability., • Improving your food preparation methods based on feedback., • Assisting in other areas of the kitchen when required., • Passion for delivering great food and service., • Knowledge of the best practices for safety and sanitation., • Excellent listening and communication skills., • Stocktaking and ordering supplies for your station., • Collaborating with the rest of the culinary team to ensure high-quality food and service.

Legado are seeking Floor Supervisors to join their team. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Supervisor looking for a new role in an award winning, critically acclaimed group. Legado, meaning ‘legacy’ in Spanish will showcase the depth and diversity of Spanish food. With over two decades of experience leading Spanish cuisine in London, Chef Nieves is bringing her vision to life at Legado, a celebration of Spain’s regional culinary heritage The Role You’ll lead the FOH team, inspire exceptional service, and play a key role in launching this exciting new restaurant, working closely with the management team. This is a fantastic opportunity for an experienced Restaurant Supervisor or Head Waiter/Waitress keen to take on responsibility in this unique restaurant What we're looking for • Experience as a Supervisor or Senior Waiter/Waitress in quality restaurants, • Confident, hands-on leadership, • Passion for food, drink, and great service, • Strong communication and attention to detail Why Join Us? • Up to 50% off dining across JKS Restaurants, • Retail & gym discounts, • Early access to pay via Wagestream, • Learning & development opportunities, • Fast career progression, • £600 referral scheme, staff parties & long service awards We value individuality, hard work, and passion. Join us and be part of something special.

We are looking for a Head Bartender to join the passionate front of house team at Bread Street Kitchen – St Paul’s. Bread Street Kitchen St Paul's is located in One New Change, in the heart of the City. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. What you do as a Head Bartender: Have a passion for developing interesting cocktails and drinks with premium spirits and ingredients Effectively manage the Bar Team to ensure the highest levels of service are consistently delivered and the guest experience is memorable. To be a successful Head Bartender you will: Have previous cocktail and Head Bartender experience in a quality bar environment Have a real flair and passion for service and working with quality products and interesting drinks menus Lead the team by example; adopting a hands-on approach, can do, nothing is too much approach Ensure all guests receive the highest levels of service at all times of the day Attentive and proactive with the ability to respond quickly to needs of the guests Be a clear and concise communicator Have the ability to multi-task effectively What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family 30% discount for your Friends & Family in all UK Restaurants Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy Meals on duty 50% off an annual CODE membership If you’d like to develop your career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Job Type: Part-time/ Full time (Flexible Hours) Expected hours: Part-time/ Full time Location: Commercial Road | London Pay: £12.21 Per Hour Additional pay: Commission and bonus. We welcome applicants with no prior experience. Previous recruitment experience is a plus. However, we will prioritize applications from Ukrainian, Romanian, Italian, and East European nationals. Job Overview: We are seeking talented officers to join our marketing team in London/ Manchester/ Leicester/ Birmingham/Bradford and other cities. The ideal candidate will have passion for student recruitment, posting adverts in professional and social media platforms, marketing and sales. We are open to offer flexibility to maintain office schedule and even remote work in Birmingham, Manchester, Leicester and Bradford based on performances. Duties:- Recruit students for our partnered institutions through online and offline marketing, We arrange campus tours for our recruitment officers to access and best guide to your students and marketing purposes, Regularly promote and post new products, Understand our product and service and consult with students. Support our students and admin team. Staying connected with your students and getting feedbacks or any testimonials, Create advertisement and post into social media and, Reach your target. Skill required Communication, Negotiation, Recruitment, consultancy, marketing and social media posts. • Strong/moderate communication skills to engage with candidates effectively, • Experience in social media management for recruitment purposes and lead generation.

A Fresh Opportunity to Lead at an Iconic London Venue We are seeking an experienced and motivated Chef Manager to lead the kitchen at RADA (Royal Academy of Dramatic Art) in Central London. This is a fantastic opportunity to take ownership of a busy, vibrant catering operation within a world-renowned creative institution. As Chef Manager, you’ll be responsible for producing high-quality food, managing a small team, and ensuring the smooth running of day-to-day operations — all while working in a supportive, daytime-only environment with no late nights. Key Responsibilities: · • Prepare and serve fresh, seasonal dishes for students, staff, and visitors · • Design varied menus that cater to dietary needs and changing customer preferences · • Manage kitchen staff, rotas, and workflow to ensure smooth daily service · • Oversee ordering, stock control, and supplier relationships · • Maintain full compliance with food hygiene, health & safety, and allergen regulations · • Work within budget and reduce waste without compromising on quality · • Build positive relationships across the organisation to support a strong food culture About You: · • Previous experience as a Chef Manager, Head Chef, or Sous Chef · • Relevant qualifications in professional cookery (e.g., NVQ Level 2/3 or equivalent) · • Level 2 or 3 Food Safety & Hygiene Certificate (required) · • Excellent leadership, organisation, and communication skills · • A passion for fresh, quality food and great service · • Comfortable managing costs, rotas, and operational targets What We Offer: · • £15.00 per hour · • Monday–Friday schedule with no evening shifts · • A central London location with excellent transport links · • Friendly working environment in a creative and inspiring setting · • Meals provided on duty · • Opportunities for training and professional growth Start date: September 2025

We are currently seeking a highly motivated and results driven B2B Sales Executive to join our dynamic team. As a B2B Sales Executive, you will be responsible for generating new business and driving sales within the B2B sector. Key Responsibilities: Identify and develop new business opportunities within the B2B market. Build and maintain strong relationships with key clients and stakeholders. Actively engage in lead generation and customer acquisition strategies. Collaborate with cross-functional teams to ensure seamless delivery of products and services. Conduct market research and stay up to date with industry trends to identify potential sales opportunities. Meet and exceed sales targets on a regular basis. Job Requirements: Minimum of 3 years of experience in B2B sales, preferably within the ecommerce industry. Proven track record of successfully achieving sales targets and driving revenue growth. Strong understanding of B2B sales strategies and customer acquisition techniques. Excellent communication and negotiation skills. Ability to work independently and in a team environment. Proficient in using CRM software to track and manage sales activities. Bachelor's degree in business, marketing, or a related field. If you are a self-motivated individual with a passion for sales and a proven ability to drive results, then we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience.

Job Description: Sales Development Representative (SDR) -Location: Remote / London HQ -Reports to: Sales Lead About Timebook Timebook is a modern product management platform designed specifically for product teams. Our AI-assisted workflows centralise insights, connect customer needs to business goals, and streamline delivery - helping teams eliminate silos, improve collaboration, and get the right things done faster. We’re here to transform the way product teams discover, plan, and deliver remarkable products. By eliminating inefficiencies and reducing the risk of building the wrong solutions, our platform empowers teams to accelerate growth and maximise impact. Key Facts: Founded: 2023 Founder & CEO: Sanjeev Malaney Headquarters: London Other Locations: Poland & California Employees: 15 Funding: £12M Specialties: Product Management, ProductOps, Product Innovation, Time Management, Productivity, Planning, Knowledge Management, Scheduling, Roadmapping, Opportunity Analysis, Solution Discovery Sanjeev Malaney — Chairman, Founder & CEO Sanjeev has over 30 years of experience, founding startups, and managing the development of large-scale, mission-critical, enterprise cloud computing companies, and patented technologies. Prior to starting Timebook Software, he was the chairman, founder and CEO of Capsilon. He spent 18 years building the AI driven, cloud based, SaaS company, to automate the Mortgage origination process The company was sold to Ellie Mae Inc., a Loan Origination Software company, in a private transaction in November 2019. Prior to founding Capsilon, Sanjeev was chairman, founder and CEO of MediaTel Corporation, voted one of the top 100 fastest growing companies in 1998. He spent 8 years building this Silicon Valley-based company, from start-up to pre-IPO, into one of the world’s leading providers of cloud based electronic document delivery services. The company was sold to a public company in 1999 John Fairfax-Ball — Sales Lead A highly skilled sales professional with 15+ years of frontline B2B experience, John has sold a wide range of SaaS solutions across data, marketing, and product technology. He has a proven track record of generating revenue from top-of-funnel prospecting to closing deals, and is passionate about helping product managers ship faster with less chaos. At Timebook, John is responsible for leading sales strategy, driving pipeline growth, and mentoring the sales team. This SDR role will work directly alongside and report into him. We’re a collaborative, ambitious, and growth minded team. You’ll have the freedom to experiment, the support to succeed, and the opportunity to make a visible impact on the company’s trajectory. Role Overview We’re seeking a motivated and results driven Sales Development Representative (SDR) to join our growing team. You’ll be responsible for generating qualified opportunities for the Sales Lead through proactive outreach, research, and relationship building. This is a high activity, high impact role that’s perfect for someone who wants to build their SaaS sales career in a fast paced, early stage environment. Key Responsibilities Outbound Prospecting: Identify and research target accounts, engaging decision-makers via email, phone, LinkedIn, and other channels. Lead Qualification: Assess prospects fit against our Ideal Customer Profile and uncover their business needs. Meeting Generation: Book high quality demos and sales appointments for the Sales Lead. Follow-Up & Nurturing: Maintain timely, value driven communication with prospects. Campaign Support: Work with marketing to execute outbound campaigns and provide feedback on messaging effectiveness. CRM/Sales Tech Management: Keep all prospecting activities up to date in Attio. Using a variety of Sale Tech/Enablement tools. Market Insights: Share trends, objections, and prospect feedback with the wider team to improve targeting and value propositions. About You 1–2 years in B2B sales or business development (preferably SaaS). Comfortable with outbound prospecting and achieving activity targets. Excellent communication skills (written, verbal, and active listening). Highly organised, proactive, and able to manage multiple priorities. Familiarity with CRM tools (Attio, Cognism, or similar). Passion for technology, startups, and learning about AI-powered solutions. Why Join Timebook Competitive base salary + commission. Work directly with an experienced sales leader and founder team. Career development opportunities in a scaling SaaS company. Flexible, remote-friendly working environment. Be part of an innovative team reshaping how product teams work.

Join Surrey’s Premier Strength & Conditioning Gym! Are you a passionate, driven Personal Trainer ready to take your career to the next level? Our client’s state-of-the-art strength and conditioning facility in Hersham is looking for an ambitious trainer to join their thriving team. This isn’t your average gym. With cutting-edge equipment, a supportive community, and a focus on genuine results, it’s a place where trainers flourish and clients achieve life-changing transformations. Why You’ll Love Working Here Premium Facilities: Elite equipment including plate-loaded machines, functional rigs, assault bikes, and curved treadmills. Supportive Community: Work alongside like-minded trainers and motivated members in an environment built on encouragement and results. Unlimited Growth Potential: Build your client base and expand your hours into a full-time, high-earning role. Career Progression: Structured opportunities to increase hours and develop your PT business. Perks & Benefits: Private healthcare, physiotherapy, dental and optical cover, free gym membership for you and a family member, and free onsite parking. Your Role • Deliver engaging, results-focused personal training sessions tailored to individual goals., • Lead high-energy group fitness classes with enthusiasm and professionalism., • Provide expert guidance on training, nutrition, and lifestyle for lasting results., • Welcome and support new members, ensuring they feel confident and motivated., • Maintain a professional, well-organised training environment., • Proactively promote your PT services to grow your business. What We’re Looking For • Level 3 Personal Trainer & Level 2 Gym Instructor qualifications (essential), • Proven experience in personal training and group fitness, • Strong knowledge of strength & conditioning principles, • Energetic, motivating approach with a client-focused mindset, • Ability to work independently and as part of a team Why This Could Be Your Perfect Next Step You’ll start with guaranteed hours on the gym floor, giving you the stability to build your personal training business without the stress of finding a starting client base from scratch. As your client list grows, so will your income, giving you full control over your earning potential. If you’re ready to work in a high-performance fitness environment and truly elevate your career, apply now and join one of Surrey’s leading strength and conditioning gyms.

Craft artisanal drinks at Popina : Bartender's and Barista's required | Mayfair, London. Are you a mixology maestro with a flair for creating unique and memorable cocktails? Join us at Popina in Mayfair, where we are looking for bartenders / baristas to lead our beverage service. About us We are an independent Modern Mediterranean restaurant . About the role As a bartender / barista at Popina ,you’ll be the mastermind behind our exceptional drink offerings. From crafting innovative cocktails to providing personalised recommendations, you’ll play a key role in enhancing our guests’ experience. Requirements • Previous experience as a Bartender • A passion for mixology and a dedication to delivering top-notch service. • Excellent communication skills and the ability to thrive in a bustling bar environment.

We are looking for highly motivated and experienced Waiter/Waitresses part-time to join our team In our branch in East Finchley Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: • Greeting customers as they settle down at the restaurant tables and introducing them to the menus, • Taking orders, • Inquiring if the customers are satisfied, giving bills and processing payments, • Operating the bar and coffee section, • Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials, • General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Part-time, 25/30

Assistant Manager – Popina Restaurant and Eatery Are you passionate about hospitality, brimming with positive energy, and driven to deliver exceptional guest experiences? Popina Restaurant and Eatery is looking for a dynamic Assistant Manager to support our General Manager in overseeing the smooth day-to-day operations of both the floor and kitchen teams. What You’ll Do: • Assist the General Manager in all aspects of daily operations., • Lead, support, and motivate FOH and BOH team members., • Ensure high standards of customer service and operational excellence., • Maintain a hands-on presence on the floor—leading by example during busy shifts., • Help implement service standards, staff training, and team development., • Solve problems with creativity and a customer-first mindset., • Friendly, service-oriented, and confident in handling customer interactions., • A natural leader with strong communication skills., • Positive, proactive, and great at energizing a team., • Flexible and calm under pressure in a fast-paced environment., • Starting pay: £14.50/hour (after 3-month probation)., • Performance-based increase up to £16.00/hour., • A fun, creative, and team-focused environment.

We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. Must be experienced in working in pubs with fast service speed, good knowledge about beers and cellar management To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.

Head Waiter/Waitress - Ambassadors Clubhouse Salary - up to £18 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Ambassadors Club House are a seeking a Head Waiter/Waitress to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Head Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Head Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Waiter/Waitress within a fast paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group.

About the job Job Description We are seeking a talented Chef de Partie to join our production kitchen team near Heathrow Airport. In this role, you will help deliver high-quality meals for our airline clients, ensuring our culinary standards meet passenger expectations. The ideal candidate will have a passion for food, strong culinary skills, and the ability to thrive in a fast-paced environment. As a Chef de Partie, you will report to the Sous Chef, Operations, and work closely with them to fulfill orders promptly and maintain high quality. Your key responsibilities include preparing and cooking food components, contributing to kitchen efficiency, and keeping a clean workspace. What will you be doing? Prepare, cook, and present high-quality dishes in accordance with standard recipes and client specifications. Ensure all food is prepared and presented to the highest standards, maintaining consistency and quality. Oversee a specific section of the kitchen, managing and training junior kitchen staff as needed. Monitor inventory levels and assist with stock control, ensuring that all ingredients are fresh and available as required. Adhere to food safety and hygiene standards, maintaining a clean and organized work area at all times. Assist in implementing cost control measures to minimize waste and maximize efficiency. Participate in team meetings and contribute ideas for improving kitchen processes and food quality. Ensure compliance with health and safety regulations, including proper handling and storage of food products. Assist the Sous Chef or Head Chef in day-to-day duties. Delegate responsibilities to helpers or other assistants in larger kitchen settings. Maintain essential knife skills and a sound knowledge of cooking techniques. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef de Partie or in a similar role within a high-volume kitchen, preferably in airline catering or large-scale food production. 3+ years’ experience in a kitchen environment Culinary diploma or equivalent qualification from a recognized culinary school. Strong knowledge of food safety and sanitation regulations. Excellent organizational and time management skills, with the ability to work under pressure and meet tight deadlines. Ability to work collaboratively within a team and communicate effectively with colleagues. The capability to work safely, efficiently, and neatly Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays as required. Passion for culinary excellence and a keen eye for detail. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Your Role: The front of house team is currently looking for a passionate Waiter/ Waitress to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by, friendly, efficient and flawless service throughout their experience. This vacancy sits within our newly opened 'SAMBAROOM' - Our new cocktail bar & private dining room located on the 39th floor of London’s Heron Tower. Your Rewards: As a Waiter/Waitress we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary meal and drink during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: The Waiter/Waitress’s primary responsibilities are to exemplify uncompromising hospitality with courteous and efficient service to guests throughout their dining experience. The Waiter/Waitress takes orders, answers questions about the menu, sells the restaurant's food and drinks, takes payment, and communicates orders with the kitchen staff while maintaining a warm and friendly demeanour. As a Waiter/Waitress we would love you to have: • Experience working as a Head Waiter/Waitress or Waiter/Waitress in a similar fast-paced environment will be tested at trial/interview stage, • Good English language communication skills are required, • Must be fine with late finishes., • Flexible availability, working any 5 days a week between Monday - Sunday, • Deep respect for diversity and individuality, • The ability to maintain set processes and standards Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by Sushi Samba Group, which oversees locations in Las Vegas, London, Edinburgh, Dubai, Doha & Bahrain.

Hair Salon Assistant – Mulaax Hair Salon 📍 Location: Brixton, London 📅 Employment Type: Permanent 💷 Pay: £100 per day 🕒 Schedule: Tuesday to Saturday, 10:00 AM – Close About Us Mulaax Hair Salon is a vibrant and high-volume salon located in the heart of Brixton, renowned for creative styling and exceptional client care. We are currently seeking an experienced stylist to join our team and play a key role in supporting daily salon operations, particularly assisting our Head Colourist. This is an exciting opportunity for a stylist to grow and perfect their craft in a supportive, fast-paced, and professional environment. What We’re Looking For Fully qualified hairdresser with extensive experience in cutting, colouring, and styling Proficient in hair extensions, as well as delivering high-quality wash and blow-dry services within one hour Skilled in working with textured and natural hair Confident in advanced techniques and up-to-date with modern hair trends Strong cutting skills, including layers, trims, bobs, and Diva cuts Fluent in English with excellent communication and interpersonal skills Professional, reliable, and motivated to grow with the team Recognised hairdressing qualifications (certificates required) Must provide two professional references Key Responsibilities Support the Head Colourist Assist with advanced colour services, including toners, tints, and custom colour formulations Prepare all necessary tools, products, and workstations before appointments Client Care Greet clients warmly and ensure a welcoming and professional experience Manage phone calls, schedule appointments, and provide front-of-house support Offer refreshments and maintain a high standard of customer service Salon Maintenance Keep the salon clean, organised, and hygienic at all times Sanitize tools and equipment thoroughly after each use Ensure stock levels are maintained and work areas are fully prepared What We Offer One-on-one mentorship with the salon owner and director A positive and collaborative team culture Opportunities to work with a diverse range of clients, including textured and natural hair Ongoing training, development, and career progression Staff discounts on salon services and retail products

Your Role: The front of house team is currently looking for a passionate Waiter/ Waitress to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by, friendly, efficient and flawless service throughout their experience. This vacancy sits within our newly opened 'SAMBAROOM' - Our new cocktail bar & private dining room located on the 39th floor of London’s Heron Tower. Your Rewards: As a Waiter/Waitress we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary meal and drink during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: The Waiter/Waitress’s primary responsibilities are to exemplify uncompromising hospitality with courteous and efficient service to guests throughout their dining experience. The Waiter/Waitress takes orders, answers questions about the menu, sells the restaurant's food and drinks, takes payment, and communicates orders with the kitchen staff while maintaining a warm and friendly demeanour. As a Waiter/Waitress we would love you to have: • Experience working as a Head Waiter/Waitress or Waiter/Waitress in a similar fast-paced environment will be tested at trial/interview stage, • Good English language communication skills are required, • Drink lounge/ bar experience and PDR preferable., • Must be fine with late finishes., • Flexible availability, working any 5 days a week between Monday - Sunday, • Deep respect for diversity and individuality, • The ability to maintain set processes and standards, • Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by Sushi Samba Group, which oversees locations in Las Vegas, London, Edinburgh, Dubai, Doha & Bahrain.

🔥 JUNIOR SOUS & SOUS CHEFS WANTED We are working with several prestigious 5-star hotels and restaurants in London, offering incredible opportunities for Junior Sous Chefs and Sous Chefs ready to take their career to the next level. These are full-time, permanent roles in high-end hotel kitchens that feature both fine dining restaurants and casual. Ideal for chefs who want to work in a structured, professional environment with real career progression. What is on offer: • Roles in established 5-star hotels with strong culinary leadership, • Fine dining & premium casual dining outlets within the hotel, • Dynamic, supportive brigades, • Genuine growth opportunities and internal promotions, • Hourly rates from £18+, depending on experience and role, • Mixture of shift patterns We are looking for chefs who: • Have experience at Junior Sous or Sous Chef level in high-quality kitchens, • Can lead and support a brigade during busy services, • Have a solid understanding of kitchen operations, food safety, and team management, • Bring a positive, can-do attitude and strong work ethic, • Have the right to work in the UK 📩 Drop your CV or message us to find out more about the roles available. Interviews are already underway — don’t miss out!

Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive salary: £33,500 – £36,000 per year. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Key Responsibilities: Leadership & Team Management: • Lead, train, and develop your team to consistently deliver exceptional customer service., • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: • Manage all aspects of store operations, including staffing, inventory management, and financial performance., • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives., • Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Store Manager, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Registered Manager-East London-up to £67,000 per annum- EBD Homes Our client is looking to recruit a Registered Manager to join our Children's Home(EBD) on a permanent basis working 40 hours per week. Role: • Demonstrate passion and commitment to excellent care and quality, both in terms of service delivery and in terms of outcomes for young people, • To successfully register with Ofsted., • As the registered manager, ensure compliance with Company policies and procedures and all regulations and standards at all time, • Comply with Safeguarding and child protection procedures at all times and promote an honest and open culture, • Develop the staff team’s knowledge and understanding of safeguarding and child protection practices and processes, • Demonstrate strong and effective leadership and people management at all times, • Inspire, motivate and build a highly skilled and engaged workforce with a strong commitment to nurturing staff potential and developing skills, • Ensure that resources, including staff, are effectively deployed to optimise service delivery, • Demonstrate excellent communication with all internal and external stakeholders, • Be accountable for effectively managing financial performance and for meeting and, where possible, exceeding agreed targets, • Lead a culture of continuous improvement and development with a strong focus on best practice, • Proactively seek opportunities for innovation in order to maintain sustainable and resilient business, • Acknowledge, celebrate and share success Requirements: • Have a thorough understanding and knowledge of relevant legislation and Ofsted regulation, • Have experience in working within Children's Homes for at-least 2 years in the last 5 years and 1 year of supervisory experience., • Currently or previously hold or have held a registration with Ofsted as a Registered Manager(Preferred), • Have exceptional leadership and management skills., • Have a Level 5 Qualification - Health and Social Care/Leadership and management.(Preferred) Rewards . Fully Funded Training and Qualification · Employee Assistance Programme · 25 days per year plus recognised Bank Holidays · Nest Pension Scheme . Salary Sacrifice Scheme · Maternity and Sick pay · Store Discounts . Profit Share "All successful candidates offered employment will be subject to compulsory screening checks, which will include employment references and an Enhanced DBS check.” If you feel that you have what it takes to be a Registered Manager, apply today! Job Types: Full-time, Permanent Pay: Up to £67,000.00 per year

Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are looking for a Floor Supervisor who is passionate about fresh food, expertly crafted cocktails, and creating meaningful connections with guests, while being part of a team committed to delivering exceptional service. How you'll drive the success: Fully support your management team on all aspects of the kitchen Ensure all our drinks and dishes are served to our specs and our team is fully trained Lead engaging and fun shifts, supporting teamwork across all departments Take pride in your restaurant and ensure everyone maintains impeccable cleanliness Work alongside your team to create a lively and welcoming atmosphere. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: 70% off food when dining at Wahaca with up to 3 friends £100 to celebrate your probation in Wahaca Up to £1000 through friend referrals Enhanced maternity, paternity, adoption pay Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: Free, nutritious meal every time you work, freshly made by our talented chefs Cycle to work scheme Support from our trained Mental Health First Aiders Time off for when needed; like your child's first day at school DEVELOPMENT AND SOCIAL: Own development plan and clear career path Our very own Masterchef and Cocktail competitions Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team! 'Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.'

Maresco is a new Spanish restaurant with a strong focus on high-quality Scottish seafood based in Soho Chef requirements: • Preparing specific food items and meal components at your station., • Following directions provided by the Head chef., • Multitasking and organizational ability., • Improving your food preparation methods based on feedback., • Assisting in other areas of the kitchen when required., • Passion for delivering great food and service., • Knowledge of the best practices for safety and sanitation., • Excellent listening and communication skills., • Stocktaking and ordering supplies for your station., • Collaborating with the rest of the culinary team to ensure high-quality food and service.

We are looking for a talented and passionate Head Waiter/ Waitress to join the fantastic Alba team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us at Alba as our new Head Waiter/Waitress and be part of redefining Italian hospitality with creativity and flair. As Head Waiter/Waitress you will be responsible for: • Leading in the front-of-house team, you'll supervise waitstaff, to ensure smooth operations and exceptional service., • You'll warmly welcome guests and maintain high customer satisfaction throughout their dining experience., • Overseeing order accuracy and timely service, you'll address customer concerns promptly and professionally, escalating issues as needed., • Training and coaching new staff to uphold service standards, you'll collaborate closely with kitchen and team members for seamless communication., • Monitoring service quality and promoting menu items, you'll contribute to revenue growth while ensuring compliance with health, safety, and food regulations. As Head Waiter/Waitress you will receive: • Up to £17.50 per hour, • Personalised coaching and progression planning, • Enjoy wines at cost price., • 29 days off, including bank holidays and your birthday!, • Regular gatherings and appreciation events., • 30% off our food menu., • Annual gifts for employment anniversaries., • Complimentary team meals. If you have what it takes to be a Head Waiter/ Waitress at Alba, then please apply now!

Our Management Team is searching for a competent and cheerful hospitality professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as Shift Supervisor is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. We are getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon!

Bistro Freddie, a 45-cover restaurant in the heart of Shoreditch's vibrant dining scene. As part of HAM Restaurants group, we've established ourselves as one of East London's most beloved dining destinations, showcasing the best of British produce through a French lens. Our buzzy open kitchen sits at the centre of our intimate, characterful space, where every chef performs on stage to a full house of appreciative diners. This is no ordinary kitchen, it's compact, visible to all guests, and the absolute heartbeat of our restaurant. Whether experienced or developing your skills, join our culinary team where technique meets creativity. Help craft our story through food in a kitchen that values every voice, serving a community of musicians, artists, and guests in this inspiring waterside setting. Senior Chef de Partie Location: Bistro Freddie, Shoreditch Pay: £15.77 - £16.77 depending on experience per hour (Full-Time) Start date: Immediate As Senior Chef de Partie, you'll play a vital role in the success of our kitchen. Working closely with our Head Chef and Sous Chefs, you'll be responsible for your section – bringing confidence, attention to detail, and consistency to every plate. You will: Run a section during service with precision and pride Prepare seasonal dishes using top-quality ingredients from trusted suppliers Uphold high standards of cleanliness, organisation, and mise en place Support smooth service and communication across the kitchen team Take ownership of prep and stock levels for your section Bring energy and passion to every shift, contributing to a positive team culture Help train and support junior chefs You bring: Experience working in quality restaurants, ideally as a Chef de Partie. A love for good food, seasonal produce, and well-executed dishes Confidence running a section and staying calm under pressure A collaborative, respectful attitude and great communication skills A desire to grow and develop within a creative, supportive team Strong understanding of kitchen hygiene and food safety standards What’s in it for you: £15.77 - £16.77 per hour, depending on experience A full-time role with a fair and balanced rota Team meals every shift Be part of a creative, growing hospitality group with a strong track record 50% off dining across all HAM Restaurant locations 20% off wine retail Opportunities for growth, training, and development Whether you're looking to build your skills or bring experience to an exciting new kitchen, Canal offers a chance to be part of something special from day one. Join us and help create thoughtful, seasonal food in one of London’s most exciting new spaces. We’d love to hear from you

We're Looking for a Head Waiter/Waitress to Join Our Team One Ashbourne is an upscale fine dining establishment dedicated to providing exceptional culinary experiences. We are currently seeking a passionate and professional Head Waiter/Waitress to lead our service team and ensure every guest has an unforgettable dining experience. Responsibilities: • Lead and train our front-of-house staff to deliver impeccable service., • Manage floor operations during service, ensuring smooth and efficient flow., • Provide exceptional guest service, handling special requests and resolving any issues., • Work closely with the kitchen team to maintain seamless communication., • Proven experience as a Head Waiter/Waitress or in a similar leadership role in a fine dining environment., • Extensive knowledge of food and wine., • Excellent communication, interpersonal, and leadership skills., • Ability to work under pressure in a fast-paced environment.

We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor

Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!

As F&B Venue Manager in UBA you are responsible for supporting the Head of F&B by achieving objectives in regard to stock control, stock management, and high customer service, all whilst maintaining the high standards that Uba expects and instilling Uba Family Values. You will deliver an exceptional work as part of the management team to run the business and drive it forward. You will also oversee the smooth delivery of the breakfast service, including buffet presentation, guest interactions, and the welcoming experience, ensuring the morning operation reflects the same high standards as the rest of the day. KEY RESPONSIBILITIES Successful maintenance of the restaurant and bar on a day-to-day basis to ensure that the venue operates in full compliance with Health and Safety law, the Weights and Measures Act, and all legal requirements for Food Hygiene. Oversight and delivery of the breakfast,lunch and dinner service, including buffet setup, replenishment, guest engagement, and team coordination to ensure a warm and efficient start to the guest experience. Development and implementation of restaurant and bar service standards across all dayparts. Lead, inspire, and motivate the team to achieve agreed goals and objectives, promoting a positive working environment. Ensure consistency of the product throughout Uba. Supervise service, ensuring presentation of drinks and food is to the correct standard. Carry out the smooth and efficient running of the service across breakfast, lunch, and dinner as appropriate. Help with menu development, including adapting offerings tailored to different occasions or time periods (e.g., themed breakfast menus or morning events). Stock management whilst maintaining the COS, aiming to beat the budget set. Manage ordering and stock control, ensuring all waste is recorded and reported. Maintain full knowledge of the entire menu, including breakfast items, and be able to give detailed descriptions of food and beverage offerings. Escalate maintenance issues to the relevant parties as required. Maintain and proactively manage resourcing requirements that the venue needs for the smooth running of service, including early morning shifts. Ensure the selection process for applicants is compliant with company procedures. Manage onboarding, training, and integration of new starters, including breakfast service team members. Manage the close, ensuring the venue is shut properly, including filling out all necessary paperwork and completing the closing checklist.

At Tiny Wine Bar, we pride ourselves on offering a curated selection of wines in a relaxed, welcoming atmosphere. As a Waiter/Waitress, your role is central to creating a memorable guest experience through exceptional service, product knowledge, and genuine hospitality. A passion for wine and a desire to share that knowledge with guests is key to success in this role. Responsibilities: Guest Engagement: Greet guests warmly, present wine and food menus, and provide thoughtful recommendations based on preferences and pairings. Wine Knowledge: Offer informed insights on our wine list, including varietals, regions, tasting notes, and suggested pairings. Service Delivery: Take orders accurately and serve wine and small plates with professionalism and care. Presentation & Quality: Ensure wine is presented and served according to service standards, including proper glassware and temperature. Table Maintenance: Maintain clean and well-set tables, attending to guest needs throughout their visit. Order Coordination: Communicate effectively with the kitchen and bar teams to ensure smooth service flow. Transactions: Handle bills and payments with accuracy and efficiency. Cleanliness: Uphold high standards of cleanliness across all guest-facing areas. Teamwork: Collaborate with fellow staff to ensure a seamless and enjoyable guest experience. Progression to Lead Waiter/Waitress: • Consistently deliver high-level service and demonstrate deep product knowledge., • Show leadership through communication, problem-solving, and initiative., • Support junior staff and contribute to a positive, team-oriented culture.

🍽️ Head Chef 📍 Location: Seven Sisters, N15 💷 Pay: £36,500 – £42,500 per annum 📆 Contract: Full-time | 45–48 hours per week 🌟 BENEFITS FOR YOU • 24/7 online private GP support — your wellbeing matters, • Free meals & soft drinks on every shift — because food is love, • Birthday gift vouchers, • Staff discounts when dining with friends & family (up to 3 guests), • Fun, inclusive team socials — karaoke, bowling, roller disco, and more, • A collaborative, values-driven culture where you can be yourself, • The chance to shape an award-winning, fast-growing restaurant brand 🧑🏽‍🍳 YOUR ROLE As Head Chef, your responsibilities will include: • Lead, motivate, and develop your kitchen team, • Run service and lead the pass, • Ensure Food Safety & Health & Safety compliance, • Conduct kitchen audits, • Manage stock control and COGS, including wastage, • Meet KPIs, • Be a Chuku’s ambassador — sharing your passion for food and culture with the team and guests 🧠 WHAT YOU'LL BRING • 4+ years’ chef experience, including 2+ years in leadership, • Proven ability to lead with care and confidence, lifting those around you, • Experience managing suppliers, stocktaking, and flexible with new systems, • Strong understanding of profit & loss and labour management, • Calm communicator under pressure, • Genuine love of food and people No need to know Nigerian or West African cuisine — bring your passion and hunger to learn, and we’ll teach you the flavours. 🎉 WHO WE ARE Chuku’s is about culture, community, and cuisine. What started 10 years ago as a brother and sister pop-up with a dream to share the spirit of Lagos in London has grown into a flagship restaurant in Tottenham — full of colour, energy, and afrobeats, serving vibrant Nigerian dishes made for sharing. With big ambitions and a second site on the horizon, now’s the perfect time to join a team that believes in new possibilities — building something bold, joyful, and lasting. Every dish is a conversation. Every guest is family. Every team member matters. We support each other, value everyone, and make real connections — through our food, with each other, and the world around us.

Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

We are looking for a Senior Pizzaiolo, you must have experience in this position and managing service. We are seeking a passionate and skilled Pizzaiolo to join our new kitchen team at Spring Street Pizza in London Bridge, launched by Michelin-starred chef Tom Kemble The ideal candidate will have a strong background in pizza making, knowledge of biga dough production and ability to work well at volume maintaining consistency. An open mind and flexibility is a must as we are working in a new way to create 18" New York style pizzas As the senior Pizzaiolo you will be responsible for preparing high-quality pizzas in a fast-paced restaurant environment while ensuring the highest standards of cleanliness and organisation in the kitchen. You will be supporting the head chef in managing and leading the kitchen team Duties Prepare and cook a variety of pizzas according to established recipes and customer preferences. Ensure all food preparation is conducted in compliance with food safety regulations and standards. Assist in the preparation of other menu items as needed, contributing to overall kitchen efficiency. Maintain a clean and organised kitchen workspace, including proper storage of ingredients and equipment. Collaborate with other kitchen staff to ensure timely service during peak hours. Monitor inventory levels of pizza ingredients, own stock take and ordering. Help train new kitchen staff on food preparation techniques and safety protocols. Experience Must have Previous experience as a Pizzaiolo ideally with New York style pizza Strong knowledge of food safety practices and regulations is essential. Ability to work effectively in a team-oriented environment while maintaining individual responsibilities. Excellent organisational skills with the ability to multitask in a busy kitchen setting. A genuine passion for all things pizza and creating great customer experiences

64 Goodge Street is the newest restaurant from Woodhead Restaurant Group which opened in summer 2023, receiving a Michelin star a year and a half later. Taking inspiration from his time cooking in Paris during the early 2000s, Head Chef Stuart Andrew (previously Executive Chef of Portland and Clipstone) offers a menu of French cooking "from an outsider's perspective". Our GM Ashley Best oversees our warm and considered service and an ambitious wine list (lots of Burgundy, lots of old vintages). The Role As part of the floor team you are responsible for ensuring that our guests consistently receive the very best experience possible. From set up to clean down and throughout service we're looking for friendly and passionate people who take pride in their job and have strong attention to detail. Our internal training is some of the best around and we'll always work with you towards development and progression. We have a considered and impactful perks package and are dedicated to creating an environment that gets the best out of our people. About You The ideal candidate will: • be friendly enthusiastic with a can-do attitude and a desire to learn, • really care about providing a fantastic experience for guests, • work well under pressure and as part of a team, • have clear communication skills, • be passionate about food with a basic understanding of wine and beverages, • have experience in a similar role though this isn't essential if you have everything else! Above all else we prize a positive attitude eagerness to learn and people who enjoy and take pride in their work.

Chef de Partie – The Greyhound Kew Location: The Greyhound Kew, Kew, London Start Date: Immediate Salary: Competitive, based on experience About Us The Greyhound Kew is a much-loved local pub, now entering an exciting new chapter. Located in the heart of Kew, we’re blending traditional charm with fresh energy, aiming to deliver a standout food and drink experience in a warm, welcoming setting. We’re looking for a passionate and reliable Chef de Partie to join our growing kitchen team and play a key role in delivering consistently high-quality food as we build something special from the ground up. The Role As Chef de Partie, you’ll work closely with the Head Chef and Sous Chef to ensure every dish leaves the kitchen to a high standard. You’ll be responsible for running your own section, maintaining high levels of prep, cleanliness, and consistency throughout service. This is a great opportunity for someone who takes pride in their work, enjoys working in a close-knit team, and is looking to grow in a supportive, energetic environment. Key Responsibilities Run a designated section of the kitchen during prep and service Ensure food is consistently prepared and presented to high standards Support the Sous and Head Chef with day-to-day kitchen operations Maintain hygiene, health & safety standards at all times Assist with stock rotation, deliveries, and kitchen organisation Contribute to a positive team environment Requirements Previous experience as a Chef de Partie or strong Commis Chef in a busy kitchen Passion for good food, seasonal ingredients, and quality execution Solid understanding of kitchen hygiene and food safety practices Ability to work well under pressure and stay organised during busy services Team player with a positive attitude and strong communication skills Ideally based in or around Kew Food hygiene certification preferred Why Join Us? Be part of a passionate team during an exciting transformation Supportive, hands-on management and leadership Opportunities for development and progression Competitive pay based on experience Friendly, inclusive, and professional working environment

ōmí is an exciting new lounge located in the heart of Fitzrovia, London (W1) which celebrates luxury, chic décor and design whilst uniting great vibes, tasty food and amazing drinks reflective of the modern day scene. At ōmí, we pride ourselves on delivering exceptional culinary experiences. Our team is passionate about quality, creativity and innovation. We are seeking a talented and motivated Head Bartender to join our dynamic new team and help lead the way in preparing and delivering extraordinary beverages for our 60 cover establishment. Operating over a 5 day period, ōmí will be mostly open for evening service, serving uniquely created cocktails/mocktails, wines and champagne alongside a variety of small and large plates. Responsibilities & Requirements: · Previous experience in cocktail preparation in a similar role (Bar, Hotel, Restaurant etc.) · Influencing new bar menu items including input on seasonal cocktail menus · Knowledge of classic cocktails, spirits, wines and coffee · Experience with stock and team management Communicating drinks availability to floor staff Willingness to grow alongside our ever-evolving company Delivering friendly and impeccable service to all guests Excellent organizational and time-management abilities. Ability to work in a fast-paced, low pressure environment. What’s in it for you… Up to £17 per hour Become part of a team that’s very passionate about creating great customer experiences. · Opportunity for career advancement and professional growth. The opportunity to join an innovative, exciting brand with a unique offering in the heart of London. · A supportive and collaborative work environment. The chance to challenge the norm and work in an environment that is both creative and rewarding. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships

Job Title: Waitress/Waiter Location: Fitzrovia, London (W1) ōmí is an exciting new lounge located in the heart of Fitzrovia, London (W1) which celebrates luxury, chic décor and design whilst uniting great vibes, tasty food and amazing drinks reflective of the modern day scene. At ōmí, we pride ourselves on delivering exceptional culinary experiences. Our team is passionate about quality, creativity and innovation. We are seeking a talented and motivated Waitress/Waiter to join our dynamic new team and help lead the way in preparing and delivering extraordinary beverages for our 60 cover establishment. Operating over a 5 day period, ōmí will be mostly open for evening service, serving uniquely created cocktails/mocktails, wines and champagne alongside a variety of small and large plates. Responsibilities & Requirements: • Previous experience in a similar position within hospitality (Restaurant, Bar, Hotel etc.), • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Ensuring smooth service flow, addressing guest feedback with professionalism, and maintaining ōmí’s impeccable reputation., • Working closely with the kitchen and bar teams to deliver a harmonious, high-energy dining experience., • Excellent organizational and time-management abilities., • Ability to work in a fast-paced, low pressure environment. What’s in it for you… • Up to £15 per hour, • Become part of a team that’s very passionate about creating great customer experiences., • Opportunity for career advancement and professional growth., • The opportunity to join an innovative, exciting brand with a unique offering in the heart of London., • A supportive and collaborative work environment., • The chance to challenge the norm and work in an environment that is both creative and rewarding. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full-Time Bar Manager – The Camden, London We're looking for a full-time Bar Manager to join our team at The Camden, a lively bar and nightclub located in the heart of Camden, London. What we’re looking for: A valid DPS (Designated Premises Supervisor) licence Strong leadership and communication skills Charisma, a positive attitude, and a hands-on management style Proven experience in bar and/or nightclub operations Confidence in handling stock control, staff supervision, and customer service Ability to thrive in a fast-paced, high-energy environment If you’re passionate about nightlife, love creating a great atmosphere, and can lead a team with enthusiasm — we’d love to hear from you!

Head Chef – Heard. Soho (Flagship Opening) Premium burgers. Fresh ingredients. Consistent standards. Heard is the most talked-about name in London’s fast food scene, created with 2 Michelin-starred chef Jordan Bailey. Our first site in Borough launched in February 2025 to rave reviews — now, we're opening our flagship in Soho, and we're looking for a Head Chef to lead it. This is your chance to take ownership of a brand-new kitchen, build your brigade from scratch, and set the standard for what fast food should be: fast, fresh, and uncompromising on quality. In Your First 12 Months, You'll... Launch the Soho kitchen to spec and on schedule, delivering a fully operational kitchen with prep, service, storage, food safety, and communication systems in place ahead of opening Hire and onboard a full brigade, including all line chefs and prep roles, with clear responsibilities, trial shifts completed, and training plans delivered before launch Train all team members to deliver the Heard food standard, achieving consistent plate execution within four weeks of opening across every service period Run the pass with full control, ensuring all revenue streams (dine-in, delivery, takeaway) hit speed, quality, and presentation targets daily Write and implement kitchen SOPs across service, cleaning, stock, allergen handling, and prep — fully embedded and signed off by week two of trading Deliver food cost margin within target range by month two, using Heard systems to monitor usage, track waste, and adjust ordering in real-time Achieve and maintain a* 5 Health & Safety rating at first inspection through fully documented food safety procedures and ongoing team compliance Collaborate daily with the General Manager to analyse service performance, adjust rota needs, and drive daily prep and recovery standards Review and improve kitchen systems and workflows quarterly, in collaboration with Jordan Bailey, ensuring the operation evolves with service demands

As Shift Supervisor at the Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life, • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered., • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. What will I be doing? As shift supervisor you’ll… • Be a champion of brand standards, • Lead the team during busy shifts, • Support and be a role model for your teams’ training and development, • Support the day to day running of the business

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

Job Description: Uncle John's Bakery, a renowned family-owned bakery with a 30-year legacy of delivering exceptional Ghanaian pastries, bread, and cakes, is seeking an experienced Bakery Manager to lead our team in providing delectable treats that tell a story of culture and tradition. If you're a dynamic leader with a passion for baking and fostering an engaging work environment, we invite you to be a part of our journey. Responsibilities: Oversee day-to-day bakery operations, ensuring high-quality production and customer satisfaction. Lead and mentor a team of bakers, pastry chefs, and front-of-house staff. Develop and execute creative menus while maintaining authenticity and cultural heritage. Monitor inventory, order supplies, and manage cost control to maximize profitability. Ensure compliance with health and safety regulations and maintain a clean, organized bakery. Collaborate with the marketing team to promote our unique offerings and engage the community. Continuously seek ways to enhance customer experiences and innovate bakery products. Qualifications: Proven experience as a Bakery Manager or similar role in a fast-paced bakery environment. Strong knowledge of baking techniques, ingredients, and traditional Ghanaian recipes. Leadership skills to motivate and guide the team, fostering a positive work atmosphere. Excellent organizational and multitasking abilities to manage diverse responsibilities. Passion for upholding culinary authenticity and delivering exceptional customer service. Understanding of cost management, inventory control, and financial principles. Effective communication skills to collaborate with staff and engage customers. Flexibility to work weekends, holidays, and accommodate bakery hours. Benefits: Competitive salary commensurate with experience. Opportunity to contribute to a thriving bakery with a rich cultural legacy. Engaging work environment that encourages creativity and innovation. Be part of a passionate team dedicated to delivering authentic flavors. Career growth potential in a reputable bakery. How to Apply: If you're ready to take on this exciting opportunity to manage a bakery that blends tradition and innovation, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal fit for Uncle John's Bakery.