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Account Manager | Design-Led Interiors | London The Client Our client is a highly regarded design-led firm, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally. Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter. They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember. The Role This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team. You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness, meaning it would suit someone from a Project Management background, who likes speaking with clients. You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same. Key Duties • Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects, • Building strong relationships with interior designers and trade clients, • Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use, • Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests, • Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule, • Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle What the Client Would Like to See (Essential) • Previous experience in an Account Manager, Project Manager, Sales Support or Client Services role within a design-related industry such as furniture, interiors, fashion, architecture, the built environment, lighting or FMCG, • Strong communication skills and confidence working directly with designers, specifiers and commercial clients, • A genuine interest in interiors or furniture, • Excellent organisational skills, • Strong numerical and written accuracy, • Professional, proactive and solutions-focused approach, • Ability to work effectively as part of a close-knit office-based team What We Would Like to See (Bonus) • Experience working within contract furniture or commercial fit-out, • Exposure to bespoke furniture projects or made-to-order product environments, • A naturally strong eye for detail and design aesthetics Location: London Start-date: ASAP Salary: £30,000 – £45,000 per annum DOE At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Job Title: A&D Sales Manager - Contract Furniture Salary Range: £60,000 - £70,000 + 25% Bonus + Travel / Car Allowance Ideally based: London / South East (Clerkenwell Showroom) Responsibilities: • Driving sales for an international leading designer and manufacturer of contract ancillary chairs, tables, and furnishings for workplaces, education and hospitality., • They sell through the A&D and dealer communities to win specifications in commercial interiors, in workplace, hospitality and higher education., • You will have a strong commercial acumen and excellent business development capabilities, supported by a wide network of professional relationships, with a solid portfolio of contacts with dealers, A&D firms etc., • Responsible for identifying, pursuing, and securing new business as well as nurturing existing dealers in London such as Tsunami Axis, Day2 Interiors, The Furniture Practice, Hunters, Wagstaff Interiors, Collaborate Furniture, Showcase Interiors etc, • Driving traffic through brand new showroom, conducting lunch & learns / CPD presentations with Architects, interior designers, workplace/ergonomic consultants, • Reporting directly to Regional Sales Director, • Focus on sustainability with numerous products certified as having a positive impact on the environment, • Strong sales background with ability to generate leads and achieve revenue goals, • Develops and implements business plans to increase new business and expansion opportunities; holds self-accountable for achieving assigned goals and objectives., • Strong focus on sustainability, the first furniture company to utilise pioneering impact valuation, a methodology that quantifies social and environmental impacts in monetary terms, moving beyond traditional qualitative assessments. Requirements: • Must have a strong commercial interiors London A&D network, ideally with knowledge of the London Commercial Furniture dealer market, • Hungry to go out and hustle for business and network, • Possess a strong commercial flair and persuasive negotiation abilities, combined with an aptitude for developing long-term client relationships, • Excellent communication, interpersonal and presentation skills

Do you have strong experience across London’s Prestige and Premium On-Trade? Have you worked with premium spirits or drinks brands, driving visibility and activation in-market? Are you confident managing key accounts and building influence across both IFT and group operators? MacGregor Black is partnering with a global spirits distributor with a market-leading portfolio on the search for a Key Account Manager to join their London On-Trade team. This is a permanent role, focused on driving distribution, visibility, and brand engagement across high-profile venues. Key Responsibilities: • Develop and execute account plans across key On-Trade customers, driving distribution and rate of sale, • Build and manage relationships with influential venues across Prestige On-Trade, IFT, and managed groups, • Deliver impactful brand activations, including signature serves, menu placements, and in-venue experiences, • Identify new business opportunities and unlock growth within existing accounts, • Work closely with internal teams to ensure consistent, high-quality execution across your territory, • Maintain strong visibility in the trade, attending events, tastings, and customer activations, • Track performance, customer activity, and opportunities through CRM and reporting tools What We're Looking For: • Experience working within the London On-Trade, particularly across Prestige, Premium, and Independent Free Trade, • Background in spirits or premium drinks, with a strong understanding of brand building in the On-Trade, • Proven ability to manage key accounts and influence decision-makers within hospitality, • Strong network across London venues, bartenders, and operators, • Commercially minded, with the ability to balance brand-building with delivering results, • Highly personable, credible, and comfortable operating in customer-facing environments, • Organised, proactive, and able to manage a dynamic territory Up to £50,000 base salary Bonus and full benefits package Apply now or contact Kieron Hall at MacGregor Black to discuss this opportunity in confidence.

Full-time | On-site (London) | Base Salary + Performance Incentives | Monday–Friday Sales Development Executive Ready to build a long-term career in sales and business development? At Launch180, we provide a structured training programme where progression is based on performance and measurable results, supported by clear development milestones. You’ll begin by gaining hands-on experience in sales, marketing, and client campaigns, representing respected UK brands such as British Gas and EE. With one-to-one mentorship from senior managers, you’ll develop the skills and confidence to lead teams, manage performance, and contribute to business growth. As our client partnerships continue to expand, we’re committed to developing future leaders from within. This is a salaried trainee role with performance incentives, offering stability and a transparent route into business management and leadership. What the Role Involves • Delivering engaging sales and marketing campaigns, • Learning to lead and manage teams through example, • Structured training in communication, leadership, and commercial strategy, • Progression into team leader, campaign manager, or business development roles, • Exposure to client strategy, operations, and business leadership Who We’re Looking For • Natural leaders who enjoy responsibility and teamwork, • Strong communicators with a positive, goal-driven attitude, • Resilient, adaptable, and committed to personal development, • Background in sports, coaching, retail, hospitality, sports or other team-based environments is beneficial but not essential What We Offer • Full-time, Monday–Friday role, • Base salary with performance-based incentives, • Ongoing mentorship and structured leadership training, • A clear promotion pathway into management roles, • A supportive, growth-focused culture where achievements are recognised At Launch180, we believe in developing talent from within. If you’re ready to take the first step into management and want a role where your results directly shape your career progression, our "Sales Development Representatives– Leadership Pathway" could be the right fit. Apply today to begin your journey into management.

TITLE OF POSITION: Senior Sales Executive REPORTS TO: Sales Manager NUMBER OF DIRECT REPORTS: None OFFICE LOCATION: Richmond, London CONTRACT TYPE: Permanent ROLE OVERVIEW We are seeking a dynamic and enthusiastic sales professional to drive hospitality and travel package sales to some of the world’s most prestigious sporting events. This role is about sourcing and nurturing relationships with global sports fans and corporate clients, working diligently to develop connections and partnerships that endorse our service offering and enhance our market presence. The ideal candidate will demonstrate strong capabilities in relationship development, be target-driven, and a desire to be part of a collaborative team with the goal of connecting sports fans to experiences of a lifetime! MAIN ACCOUNTABILITIES · Exceed Sales Goals: Devise and implement innovative strategies to surpass sales objectives for travel and hospitality packages, ensuring our clients have unforgettable experiences at the world’s leading sporting events. · Product Expertise: Ensure thorough understanding of all product offerings, effectively positioning them in the marketplace and supporting the team to do the same. · Cultivate Business Opportunities: Actively engage with both new and loyal clients through telephone, email and face-to-face meetings, deepening relationships and securing sales to expand our travel and hospitality offerings. · Market Intelligence: Support the Sales Manager to stay informed of market trends, competitor activity, and industry opportunities to contribute to strategic business development initiatives. · Enhance Customer Interaction: Initiate and manage all inbound enquiries with a proactive approach, seizing opportunities to offer upgrades to elevate the overall customer experience. · Strengthen Relationships: Foster robust and effective partnerships with sports enthusiasts, clients, prospects, rightsholders and colleagues to build a strong, supportive community. · Employ Consultative Selling: Refine your sales techniques to engage customers more effectively, enhancing their journey from initial enquiry to final sale. · Manage the Sales Pipeline: Maintain meticulous records of the sales process, from initial contact to closing, ensuring all interactions are logged accurately in our CRM system for effective follow-up and reporting. · Reporting and Analysis: Provide accurate and timely sales reports to the team including updates on pipeline, activity, and forecasts, using sales analytics to suggest adjustment to tactics, ensuring data-driven decision-making for effective sales outcomes. · Address Customer Enquiries: Efficiently manage project inboxes and respond promptly to client queries, maintaining exceptional levels of customer service to ensure every interaction is positive and productive. KEY SKILLS · Performance-Driven: Demonstrates a robust capacity to work towards and achieve performance targets, showcasing a proactive approach to sales and client relationship management. · Effective Communication: Master of crafting well-constructed, consultative emails, engaging in meaningful face-to-face discussions and having clear and purposeful telephone conversations. · Resilience and Adaptability: Maintains a resilient mindset in challenging situations, adapting strategies to meet business needs and client expectations effectively. · Brand and Product Ambassadorship: Acts as a positive ambassador for the brand, enthusiastically promoting our products with a commitment to excellence in all interactions. DESIREABLE COMPETNCIES · Team Collaboration: Enthusiastic about contributing to and working within a team setting, fostering a collaborative environment that encourages shared success. · Time Management and Planning: Exceptional ability to manage time efficiently and prioritise tasks effectively, ensuring timely completion of responsibilities and adherence to deadlines. · Networking and Influence: Highly skilled in building networks and influencing others, utilising strong interpersonal skills to forge and sustain lasting relationships with clients and stakeholders. · Learning and Data Accuracy: Demonstrates a keen ability to quickly learn new systems and maintain accurate data, ensuring reliability and integrity in customer management and reporting. · Sport Enthusiasm: While not essential, a passion for sport can enhance connection with clients and understanding of the sports hospitality market, contributing positively to client interactions and service delivery WHO WE ARE STH Group is a Sodexo Live! company, with offices in London, Auckland, and Melbourne, enabling a truly global reach and service offering. Our Company partners with event owners to make the biggest sporting events in the world - even better! From the Olympic Games in London and Tokyo, the Cricket World Cup in England & Wales to the Rugby World Cups in Japan, England, New Zealand and France, our award-winning team cover the globe to create travel and hospitality programmes with one simple ambition – to leave sports fans knowing they have just been part of an experience of a lifetime At STH, you belong to something greater; our experiences are unique and so are our people. Bring personality, your background and your desire for delighting others; in return we'll give you all you need to thrive. Through joining STH, you will be part of an inclusive and driven culture, that focuses on collective success and empowerment; we thrive of making the memorable, unforgettable for thousands of global sporting fans. We champion the ethos of the sports teams we represent and ensure our culture is one that is opportunity driven, both for the customers we serve – and the people who make them possible! WHAT WE STAND FOR STH Group identify the below values as fundamental commitments for every member of our team. Like the athletes we admire and connect with fans, we use these as our guiding compass in everything that we do, which supports a “one-team” mentality, culture-code and aligned directive. · Service Spirit: We are customer obsessed, encouraging our teams to anticipate expectations and take pride in all services they deliver. · Spirit of Progress: We strive to be trailblazers; we seek continuous improvement and innovation in everything that we do. · Team Spirit: We thrive on winning together, delivering exceptional outcomes for our customers, employees, partners, and the communities in which we operate.

Customer Sales Assistant - Entry Level (Immediate Starts) - No Experience Required Are you looking for a fun, vibrant new company to develop with in Central London? Looking to enter a field without prior work experience? Our client can provide you with that valuable work experience! Located in central London, our client's sales and marketing company is well-established, successful, and continuously growing. As a result, they are looking to expand their team to work on ongoing event campaigns on a daily basis. They are on the lookout for driven and lively individuals with full-time equivalent availability, and fantastic communication skills to join their dynamic and expanding team! This sales and customer service role will include the following aspects: • Customer Service, • Sales & Direct Marketing, • Promoting, • Face-to-Face Field Sales within event-based environments/campaigns, • Teamwork & Collaboration Requirements: • Confident, bubbly and out-going personality, • Strong English communication skills (Both verbal and written), • Availability to work 4/5 full days a week (Between Mon - Sat), • Willingness to learn and progress Benefits & Perks of Role: • Weekly Pay: Receive your earnings weekly, ensuring immediate earnings., • Fantastic Day Rate - guaranteed daily income!, • Commission & Incentives: Earn through a commission-based structure, supplemented by financial bonuses and incentives for hitting targets and high performance., • No Experience Required: Our client provides comprehensive training on client products and services, making this role accessible regardless of experience., • Opportunities for career advancement/progression., • Travel Opportunities. Previous job experience in these areas is not essential as our client will provide access to sales coaching and client product/services training. If you would like to kick-start your career in sales, marketing, or customer service, apply online now by clicking the 'Apply' button and completing the online job application process. Please ensure that you attach your up-to-date CV and contact details so the recruitment team can get in touch with you as soon as possible! This is a subcontracted, day rate fee plus commission role, so no prior experience is needed as access to client product/service training will be provided. This role offers a flexible schedule and financial bonus's and incentives to supplement earnings and reward hard work and hitting targets. Our client welcomes candidates with any previous work experience in the following roles: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, inbound call centre, marketing assistant, outbound call centre, bar manager, hospitality, front of house, direct marketing, sales assistant, canvassing, and any other customer service or sales role. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week (Between Mon-Sat) Immediate Starts roles are based in London. *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Junior Operations Manager | Premium F&B Brand | London The Client Our client is a fast-growing premium food & beverage brand with a strong reputation for quality and a well-established presence across hospitality, retail and e-commerce channels globally. The business has scaled steadily over a number of years and continues to see increasing demand across international markets. What makes the environment interesting is the complexity behind the product. Sourcing is global, supply cycles are not always straightforward, and there is a constant need to balance availability, quality, and cost. As a result, the operations and supply chain function plays a central role in how the business performs. The team is collaborative, hands-on, and used to working in a relatively lean structure. Individuals are given ownership early and are expected to contribute across multiple areas rather than operating in silos. With continued growth, there is a clear opportunity for someone to develop quickly and take on broader responsibility over time. The Role This role sits within the operations team and will take ownership of demand planning while also supporting wider supply chain activities, including production planning and network logistics. As the business grows, they are looking to bring in someone who can take more structured ownership of planning, improve how processes are run, and provide clearer visibility across demand and supply. Reporting into the COO, the successful candidate will be seen as someone who can grow into a more senior position, taking on greater ownership of planning and contributing to improvements across the wider supply chain function. Key Duties • Build and maintain demand forecasts, incorporating sales trends, seasonality, and commercial input, • Support production planning by maintaining planning tools and ensuring forecasts translate into clear supply requirements, • Contribute to the S&OP process, providing reporting and insight to support decision-making, • Take ownership of stock allocation across multiple warehouse locations to maintain target stock levels, • Oversee logistics execution in collaboration with internal and external partners, ensuring stock movements are completed accurately and on time, • Maintain and update ERP systems, ensuring data accuracy and timely transaction processing, • Monitor and report on key KPIs, highlighting risks relating to stock availability, ageing inventory, or supply constraints, • Act as a key point of contact for internal teams on stock availability and planning queries, • Identify opportunities to improve planning tools, reporting, and operational processes What the Client Would Like to See (Essential) • Experience in demand planning, supply planning, or a similar operations, supply chain or logistics focused role, • Strong analytical capability, with advanced Excel skills and confidence working with data, • Experience using ERP systems, • Ability to work independently, review data, and make informed recommendations, • Strong attention to detail and organisational skills, • Comfortable working across multiple areas of a supply chain in a fast-moving environment, • Clear communication skills and ability to work cross-functionally What We Would Like to See (Bonus) • Experience in a fast-growing or SME environment, • Exposure to logistics, warehouse operations, or stock allocation, • Experience supporting S&OP or integrated business planning processes, • Background in food & beverage, fmcg, consumer, beauty, health & wellness, retail or personal-care, • Experience with systems such as Cin7 (or similar ERP platforms), • Someone with the ambition and capability to grow into a leadership role as the function evolves Location: London Start-date: ASAP Salary: £40,000 – £48,000 per annum + bonus At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking a talented Operational Training Manager to lead and deliver operational training across our London restaurants. This is an on-site, five-days-a-week role, based in Hakkasan Mayfair but travelling across our London sites. It is ideal for a hands-on trainer who thrives in the heart of operations — supporting teams directly on the floor, in the restaurant, and throughout the guest journey. Key Responsibilities: • Develop and deliver an operations-focused training strategy aligned to business goals., • Conduct training needs analyses and produce quarterly training calendars., • Design and update training programmes across brand standards, service excellence and compliance (including 1Huddle)., • Facilitate on-site, hands-on training, including onboarding, skills coaching, and practical service workshops., • Deliver blended learning (classroom, bite-size, on-the-job and virtual sessions) across multiple venues., • Work closely with Managers to schedule sessions with minimal disruption to operations., • Evaluate training effectiveness through feedback, assessments and on-the-floor observations., • Champion 1Huddle, supporting site champions and monitoring engagement and results., • Partner with Operations Leadership and People Practices to ensure alignment and accurate development tracking., • Lead and support a small team of on-site trainers, ensuring consistency and high-quality delivery., • Use LMS platforms to track training records and explore new digital learning tools., • Continuously refresh content based on feedback, operational changes and new technologies. About You • Experience in operational training or L&D within hospitality or another service-led industry., • Strong operational floor experience — ideally someone who has progressed from waiter/server to supervisory or Restaurant/Duty Manager level., • Confident delivering hands-on, floor-based training in a busy environment., • Skilled in designing engaging, practical learning content., • Proactive, organised and comfortable working across multiple sites., • Strong communication and stakeholder management skills., • Familiar with digital learning tools (LMS, 1Huddle, e-learning)., • Passionate about people development and elevating guest experience. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Leadership development, certifications and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus participation in our bonus scheme

General Manager High-End Venue London - The City Salary up to £70,000 – DoE + Overtime + OTE Predominately Monday to Friday (with flexibility for weekends) An exceptional opportunity has arisen for an experienced and commercially driven Senior General Manager to lead a flagship hospitality operation within a prestigious, high-profile City venue. This is a critical leadership role requiring a strong operator with a clear focus on sales growth, cost control, and consistently high service standards. You will have full accountability for both operational excellence and commercial performance across a multi-million-pound account. You will oversee a, high-end catering and events operation, delivering outstanding experiences across corporate dining, formal banqueting, and events within a heritage setting. With a high degree of autonomy, you will set the strategic direction of the site, drive financial performance, and lead from the front to ensure exceptional delivery at every touchpoint. Key Responsibilities • Full P&L ownership, including budgeting, forecasting, and cost control., • Drive revenue growth through proactive sales strategies & performance management., • Maintain and elevate premium service standards across all operations., • Lead, mentor, and develop a senior management team., • Build strong relationships with clients, stakeholders, and partners. Requirements Proven experience as a General Manager or senior operator within high-end Caterers / Events Venues. Strong financial acumen, with experience managing P&L, forecasting, and cost control. Demonstrable track record of improving sales performance and driving revenue growth. Ability to implement and maintain exceptional service standards. Key Attributes Highly accountable and performance-driven. Strong leadership presence with the ability to influence at all levels. Hands-on approach with a genuine “lead from the front” mentality. Commercially astute, resilient, and solutions-focused. Passionate about hospitality, food, and delivering outstanding guest experiences.

Sales & Events Manager – Historic London Venue Location: London Salary: Up to £48,000 + benefits We are working with a prestigious historic London venue seeking a Sales & Events Manager to lead the conversion of event enquiries, drive commercial sales, and oversee end-to-end event delivery. This is a hands-on role combining sales leadership, client relationship management, and event coordination, ensuring high-value corporate and private events are delivered seamlessly while maximising revenue. Key Responsibilities • Convert enquiries into profitable corporate and private events, • Manage the full sales pipeline and achieve revenue targets, • Lead, coach, and develop a small sales & events team, • Conduct show-rounds and build strong client relationships, • Develop new business through networking, exhibitions, and FAM trips, • Create event proposals, packages, and commercial offers, • Manage marketing activity, including social media and listings, • Produce monthly sales reports, analysis, and performance insights, • Work closely with internal departments to ensure smooth event delivery, • Maintain and grow relationships with agencies, corporates, and repeat clients About You • Minimum 2 years’ experience in hospitality/event sales at management level, • Proven track record in converting event enquiries into revenue, • Experience managing or mentoring a client-facing events team, • Strong understanding of the London events and venue market, • Confident communicator with excellent organisational skills, • Experience using CRM/diary systems and Microsoft Office, • Proactive, commercially driven, and detail-focused What You’ll Bring • Strong sales mindset with a passion for events, • Ability to manage multiple projects and priorities, • Confident relationship builder with a client-first approach, • Flexible and adaptable to a fast-paced events environment If you are keen to discuss the details further, please apply today or send your cv to Get social……. Tweet us @COREcruitment

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Manager responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

Overview Blue Gem Holdings is the holding company of four individual divisions within the serviced office industry in prime locations in the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow, we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. Blue Gem Four Divisions: One Avenue Group | Flexioffices | Iconomy | Identity Company Values: Positive Attitude | Problem Solving | Above and Beyond The Role (Contract Term: Temp-to-Perm, Full Time Monday – Friday, office-based) This is a hands-on leadership role where your ability to coach, guide, and grow others is front and Centre. You’ll elevate your team, helping each one build skills, hit goals, and level up. If you’re passionate about bringing out the best in people and making operational excellence, this one’s for you. Key Responsibilities (Please note that responsibilities may vary depending on site placement and may include, but are not limited to, the following): • Lead on-site operations, ensuring smooth day-to-day running and consistently high standards., • Manage and develop a high-performing team, including rotas, absence, 1:1s, and recruitment., • Deliver exceptional client service, handling accounts, resolving queries, and maintaining contract compliance., • Oversee financial administration, including expenses and pre-billing checks, ensuring accuracy., • Act as Centre Manager when required, making confident decisions and leading by example., • Maintain health and safety compliance, proactively identifying and resolving risks., • Troubleshoot IT issues and escalate efficiently to minimise disruption., • Manage client-facing situations, office tours, and emergencies with confidence and professionalism. Candidate Profile A highly adaptable and driven professional who thrives in fast-paced, high-performance environments. Demonstrates strong problem-solving ability and sound judgement, with the confidence to make decisions quickly and effectively. Exceptionally organised and detail-oriented, with a composed and polished approach, ensuring seamless operations and consistently high standards. Brings a proactive, solutions-led mindset, combined with a natural ability to lead by example motivating others, upholding accountability, and contributing to a high-performing team culture. We would love to meet you if you: • Lead with a positive attitude, proactive, hands-on approach, acting as a brand ambassador to inspire, motivate, and drive a high-performing, accountable team culture., • Bring strong operational and team management experience, combined with exceptional organisation and attention to detail., • Deliver exceptional client care through clear, confident communication, building loyalty and strengthening reputation and always going above and beyond., • Remain calm, adaptable, and solutions-focused, with the confidence to take initiative and manage client-facing situations and events., • Build trust and create a warm, elevated environment, supported by strong emotional intelligence., • Demonstrate problem solving, self-awareness and a commitment to continuous development, adapting your leadership style to support team growth., • Confident in mediating situations, bringing calm, balanced, and solutions-led outcomes. What we offer the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You will be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. • Competitive Salary plus an annual discretionary bonus., • Including Bank Holidays 33 days of annual leave., • Professional Growth and Support: Through fully funded training programs and personal mentoring., • Opportunities to access our gyms and Employee Assistance Program., • Wider company social events, partner-led networking, and team bonding., • Enhanced Pension Package. Finding the right fit We believe in a true partnership, where mutual investment drives shared success, and what you bring is reflected in what you receive. We value attitude as highly as experience, with a refined presence, strong emotional intelligence, and a service-first mindset being essential. We are committed to excellence and expect every individual to contribute not only through their work, but through how they present themselves and engage with others.

Criterion Capital is seeking a detail-oriented and commercially astute Construction Estimator to join our team, playing a critical role in shaping the financial viability of our development pipeline. This role sits at the heart of our pre-construction and delivery process, supporting office-to-hotel conversions and PRS (Private Rented Sector) developments within a business that operates as a developer, asset manager, and owner/operator of long-term hospitality and residential assets. The Construction Estimator will be responsible for producing accurate cost plans, benchmarking data, and financial appraisals from early-stage feasibility through to detailed design. Working closely with design, pre-construction, and construction teams, the Estimator will ensure that projects are commercially robust, risks are understood, and budgets are controlled from inception through to handover. Key Responsibilities: • Prepare detailed cost estimates and cost plans across all RIBA stages, from feasibility through to construction, • Support land appraisals and acquisition assessments with high-level budget estimates and cost benchmarking, • Develop and maintain elemental cost plans, ensuring alignment with design development and project scope, • Lead the measurement and quantification of works from drawings and specifications, • Identify cost risks, value engineering opportunities, and cost-saving strategies throughout the design process, • Collaborate closely with design, planning, and construction teams to ensure cost-effective and deliverable solutions, • Manage and analyse tender returns, including preparing tender comparison reports and recommendations, • Engage with contractors, suppliers, and consultants to obtain competitive pricing and market intelligence, • Support procurement strategies and advise on contract structures to optimise value and mitigate risk, • Monitor cost movements and provide regular budget updates to internal stakeholders, • Assist in the preparation of Employer’s Requirements and scope documentation, • Build and maintain a database of historical costs, benchmarks, and supply chain intelligence, • Ensure all estimates are aligned with current regulations, specifications, and market conditions, • Provide clear and concise reporting to senior stakeholders on cost status, risks, and opportunities About You: • 5–10+ years’ experience in construction estimating, cost planning, or quantity surveying, • Strong experience in residential, hotel, or mixed-use developments (conversion experience is highly desirable), • Degree in Quantity Surveying, Construction Management, or a related field, • Professional membership (e.g., RICS) is desirable but not essential, • Strong understanding of UK construction methods, materials, and cost drivers, • Proven ability to manage multiple projects and deadlines simultaneously, • Excellent numerical, analytical, and commercial skill, • Provide strong subcontractor/supply chain data base., • Proficient in estimating software and tools (e.g., CostX, Excel, Bluebeam), • Strong communication and negotiation skills, • Detail-oriented with a proactive and problem-solving mindset, • Ability to challenge design and drive value without compromising quality

Travel Operations Finance Analyst Location: 60 Buckingham Palace Road, London, SW1W 0NR Salary: £31,000 Model: Fixed Term Contract (till end of year) Reporting to: Travel Operations Manager Brand/Department: Travel Operations Finance ABOUT US We are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you. Get in touch. HOW YOU’LL WORK We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity. We offer a flexible work environment - in person in exciting offices and virtually with leading technology. Working together across markets, teams and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes and everyone flourishes. PERKS · After your first year, you get an annual travel credit of over £1,000 to travel on any one of our core travel brands. · You also get 2 weeks a year where you can work from anywhere in the world, your choice. · To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give up to £2,000 per year to support external learning and development courses that interest you and drive your passion. · Giving back - we give you two paid work days each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®. POSITION SUMMARY The Travel Operations Finance Analyst – OpenAge plays a crucial role in supporting the financial delivery of on-the-road activities for the OpenAge brands. This includes direct interaction with Travel Directors and operational staff, processing tour-related expenses, reconciling optional sales and commissions, and helping resolve finance-related queries. The analyst ensures accurate, timely, and insightful financial processing that supports operational excellence. The analyst builds trusted working relationships with Tour Managers and Tour Directors by delivering responsive and reliable support. They demonstrate a deep understanding of tour operations and how financial drivers impact performance. Proactively identifying trends, opportunities, and risks, they play a key role in improving operational efficiency and profitability. Their actions contribute to a culture of financial accountability and awareness across operations, while ensuring accurate and timely financial processing. In this role you will: · Process Travel Director trip expenses · Chase debit balances · Complete earnings letters for TD’s and end of season statements · Reconcile optional revenue against invoices and payments taken on chip and pin machines · Reconcile and post bank receipts on excel · Liaising with Travel Directors regarding their accounts/expenses · Provide guidance and support to Travel Directors on all aspects of Travel Ops Finance · Create strong relationships with other departments to deal with queries effectively · Undertake all taking into consideration GDPR and data protection Required skills: what you need to be considered · Proficient in Microsoft Office 365 including Word, Excel and Outlook. · Fluent in English (both written and oral) essential. · Excellent communication skills, to confidentially interact with: · Travel Directors from across Europe. · Other departments within the company including but not limited to Operations. · Able to offer support and guidance to team members during busy times. · Highly organised with the ability to adapt to tasks at hand and priortise urgent ones. · Able to demonstrate the ability to change tasks should an urgent task be needed for trips on the road. · Recognise which tasks command urgency · Highly numerate with excellent attention to detail. · To be meticulous while working in a fast-passed environment especially during the peak seasons. · Previous office experience is crucial · Ability to work as a team as well as independently · Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach. · Resilient and remains calm and effective under pressure, persistent through challenges · Proactive and flexible attitude and a willingness to work overtime at short notice is essential over busy periods · Must work well under pressure as it is a fast-paced environment Preferred Skills: what will help you stand out · Familiarity with financial systems such as Oracle. · Exposure to the travel or hospitality sector preferred but not essential · Previous Accounts Payable experience is preferred but not essential · Previous office experience is essential

Who are we? We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide. Nusr-Et boasts an extensive international presence, with around 30 restaurants strategically located in prominent cities across the globe, including Milan, New York, London, Dubai, Istanbul and Miami. The culinary prowess of Nusr-Et is underscored by making each dining experience a celebration of taste and texture. Nusr-Et reflects a commitment and dedication to excellence. But this is what meets the eye. Do you want to know what goes on behind the scenes in creating such unforgettable culinary journeys? If your answer is yes, then get ready to get a taste of the fine dining world at Nusr-Et. Nusr-Et is actively seeking a talented and dynamic individual to join our team in the capacity of a HR Manager (London). This exciting opportunity is tailor-made for a high-performing professional who possesses a passion for excellence and a penchant for driving organizational growth. As a key member of our team, the successful candidate will play a pivotal role in shaping the future of our organization. Sounds like you? Then read the job description below and apply now. What do we look for? • Bachelor’s degree in Human Resources, Business Administration or a related field, • Minimum 5 years of experience in Talent Acquisition & Payroll, ideally in fast-paced environments such as hospitality or food & beverage, • Strong track record in hiring blue-collar workers and managing workforce with experience in dealing with labor unions, • Experience managing payroll processes and using payroll / HRIS software, • Excellent interpersonal and communication skills, capable of engaging and supporting employees and management at all levels, • Strong multitasking and time management skills; ability to prioritize under pressure What will you work on? • Lead the full HR function for Nusr-Et London, ensuring alignment with company values and full compliance with labor and employment law, • Oversee recruitment & selection, with strong emphasis on operational roles and blue-collar workforce; work closely with labor unions where relevant, • Develop and implement strategies to attract, engage, and retain top talent in hospitality in London, positioning Nusr-Et as an employer of choice, • Ensure strict compliance with health, safety, and workplace regulations as required by the authorities; develop and maintain local HR policies and procedures, • Maintain up-to-date employee handbooks, contracts, and related documentation; ensure all employment contracts are properly written, and include required terms (schedule, salary, benefits, etc.), • Serve as key HR partner for employees and leadership on employee relations, union negotiations, contracts, workplace issues, etc., • Drive training & development programs; support onboarding; create employee engagement and retention initiatives, • Collaborate with headquarters for HR strategy, reporting, and continuous improvement

Procurement Manager London - 3 days per week (flexible locations) £65,000 per annum + package JSS are partnering with a premium, multi-site hospitality brand in London to appoint a Procurement Manager. This is a key role within the business, responsible for leading procurement across a diverse spend portfolio including facilities management, maintenance, engineering services, HR, product, and general operations. The role will suit a commercially minded procurement professional who can balance cost optimisation with quality and brand standards, while building strong supplier partnerships in a fast-paced, customer-focused environment. Key areas of focus include: • Strategic sourcing and category management, • Supplier selection, negotiation, and performance management, • Facilities, maintenance, and engineering procurement, • Supporting capital projects and multi-site operations, • Driving governance, compliance, and third-party risk management We’re looking for someone with: • Proven experience in a Procurement Manager or Senior Procurement role, • Strong exposure to FM, engineering, or operational procurement categories, • Excellent stakeholder management and negotiation skills

Senior Procurement Manager - Packaging 📍London (Hybrid) Up to £85,000 plus bonus package Our Client Our client is a well established FMCG-Food brand. They are highly innovative and are known around the world. This procurement role is focussed within their packaging team. The role This opportunity is part of a large procurement team, focussed on delivering commercial value, long term relationships with suppliers and product innovation. This role is focussed on packaging procurement for the restaurant, hospitality and QSR industries. Responsibilities include; • Lead the packaging procurement across various categories., • Building long term and strategic relationships with global suppliers., • Managing a wide range of internal stakeholders including the senior leadership team., • Working with the innovation team on NPD and NPI., • Leading and negotiating on various supplier contracts., • Ensuring 'procurement best practice' is implemented. Required experience • 6 + years of packaging procurement experience., • Experienced working within the QSR or Food Services industry, • Strong stakeholder management and communication skills, • Strong influencing skills, • A passion for the food industry! Please contact Jordan Collins for more details ; We are committed to accessing a broad and diverse talent pool on behalf of our client. We welcome applicants from all backgrounds and experiences. If you need any adjustments during the process, please let us know so we can support you.

Senior Project Manager Location: Central London An independent, design-led project management consultancy is seeking a Senior Project Manager to join its London team. The business delivers high-quality commercial development, workplace, and hospitality projects. The consultancy delivers a diverse portfolio of design-led projects across commercial, workplace, hospitality, and experiential sectors. Work ranges from the repositioning and fit-out of global fintech headquarters in London, to luxury hospitality environments, to unique experiential spaces such as high-end cooking school interiors and branded destination concepts. Across all projects, the focus remains on design quality, user experience, and delivering distinctive spaces for world-class clients. The Role You will lead projects end-to-end, acting as the primary client interface while managing consultants, contractors, and overall delivery. The role sits within a high-performing, non-corporate team where individuals take full ownership of both projects and client relationships. Key Responsibilities Deliver projects from inception through to completion Act as the main point of contact for clients Manage programme, cost, risk, and stakeholder coordination Lead consultant and contractor teams Support junior team members and contribute to team development Requirements Experience delivering commercial office or workplace projects in London Strong technical understanding across the full project lifecycle Confident client-facing and commercially aware Consultancy or client-side background Relevant degree qualification The business is a growing consultancy of approximately 20+ project managers, focused across commercial development (45%), workplace (45%), and hospitality (10%). It has built a strong reputation for delivering high-quality, design-led schemes and benefits from a consistent stream of repeat and referral-based work. The culture is fast-paced, entrepreneurial, and quality-driven, with a strong emphasis on ownership and accountability. There is a clear progression path from Senior Project Manager through to Director level, supported by ambitious growth plans over the coming years.

We’re hiring: General Manager – Business Development (UK Market) 🇬🇧 Are you a strategic leader with a passion for luxury, hospitality, and premium retail? Ready to take on a high-impact role with one of France’s most iconic brands? We’re seeking a General Manager – Business Developer to lead and grow our UK operations. This is an opportunity to shape the future of a prestigious brand in a dynamic and competitive market. What you’ll be doing: • Drive Growth: Expand our presence across retail, BtB, hospitality, throughout the UK., • Lead Teams: Inspire and manage local teams to deliver exceptional service and operational excellence., • Build the Brand: Elevate our visibility and desirability through strategic partnerships and market insights., • Own the Numbers: Oversee financial performance, optimise costs, and ensure sustainable growth., • Oversee administrative, legal, and compliance matters with rigour and foresight. What we’re looking for: • 10+ years of experience, including 3+ in a similar leadership role, • Background in luxury retail, fine food, hospitality, or lifestyle brands, • Strong business acumen, operational expertise, and a hands-on leadership style, • Fluent in English (French is a plus) Why join us? • Be part of a prestigious French brand with global ambitions, • Lead a strategic market with autonomy and visibility, • Collaborate with passionate teams and visionary leaders, • Shape the future of luxury experiences in the UK Interested or know someone who might be? Let’s connect! Apply now or share this opportunity with your network. #Hiring #GeneralManager #BusinessDevelopment #LuxuryRetail #HospitalityJobs #UKJobs #Leadership #BrandExpansion #JoinUs

12 Month FTC starting ASAP ( Candidates must be available to start immediately ) Salary to £50,000 Hybrid working - 4 days in the office / Mayfair. Our client, a boutique finance house in the heart of Mayfair, is seeking a proactive, highly organised Office Manager to oversee day-to-day operations. Working closely with the Partners and the wider team, this is a varied, hands-on role that is integral to the smooth and efficient running of a busy office. This opportunity will suit a personable and approachable individual who thrives in a dynamic environment and enjoys being at the centre of operations, ensuring everything runs seamlessly. The ideal candidate will bring prior experience from a professional services or financial environment, alongside exposure to HR administration. They will be naturally hands-on, comfortable with all aspects of office operations, and willing to support wherever needed. The role also requires excellent interpersonal skills, with the ability to build effective relationships across a diverse range of personalities and backgrounds. Key responsibilities: • Managing third-party suppliers and contracts, as well as overseeing office inventory and IT relationships, • Coordinating HR onboarding and offboarding processes, • Managing the PeopleHR platform, including annual leave and absence tracking, • Maintaining and developing internal HR policies and procedures, • Organising team off-sites and social events, • Meeting and greeting guests, ensuring a high standard of client hospitality, • Coordinating travel logistics and visa arrangements for Partners What the role entails: • Manage 3rd party suppliers/ contracts, maintain office inventory, IT relationships etc, • Coordinate HR onboarding and offboarding processes, • Manage PeopleHR platform; annual leave requests, sick leave etc, • Maintain and develop internal HR policies and procedures, • Organise team off-sites and social events., • Meet and greet guests and oversee client hospitality., • Coordinate travel logistics and visa arrangements for partners. About you : • Positive, proactive and confidential character, • Highly organised with strong attention to detail, • Previous experience in office management and/or HR support, ideally in a boutique, hands-on finance environment, • Enjoys a varied and operational role, • Professional, proactive, and personable in approach This is a 12-month FTC starting ASAP (sorry, notice periods over 1 week won't be appropriate for this role). Salary will depend on experience, and relevant experience is essential.

Do you know the Putney area well? Are you passionate about creating a vibrant, welcoming environment for those who live, work and visit? Do you enjoy building relationships and working with people? Are you looking for a varied and rewarding role? If so, this could be the perfect opportunity for you. Positively Putney BID is seeking an experienced, proactive and highly organised Office Manager to join our team. This is a pivotal role at the heart of the organisation, ensuring the smooth day-to-day running of operations while building strong, professional relationships with our BID businesses. You will also play a key role in supporting the delivery of projects and initiatives that enhance and promote Putney town centre. Role Details Role: Office Manager Location: Putney Town Centre Contract: Fixed-term until April 2027, with potential to extend Hours: 25–40 hours per week (flexible across 3, 4 or 5 days) Working pattern: Some flexibility for home working, though this is expected to be no more than 20% of the week, some evening and weekend work will be required. Salary: £30,000 – £35,000 (FTE), depending on experience Start date: June/ July 2026 About Us Positively Putney Business Improvement District (BID) is a not-for-profit organisation established in 2017 by local businesses to enhance the trading environment in Putney town centre. We work with over 400 businesses across retail, office, leisure, hospitality and the public sector, delivering initiatives and services that support business growth and improve the local area. Our goal is to make Putney a more attractive, vibrant destination—encouraging people to visit more often, stay longer, and spend more. As a small, dedicated team, we deliver a wide range of projects, services and events across three core themes: • Promoting Putney, • Enhancing Putney Town Centre, • Supporting Putney Businesses We currently operate within a five-year term ending in 2027, with a renewal ballot planned for Autumn 2026. For more information visit our website About the Role We are looking for a motivated and adaptable individual with strong initiative and excellent organisational skills. This is a varied role requiring someone who can confidently manage multiple priorities while maintaining attention to detail. You will play an important role in engaging with local businesses, so strong communication skills and a friendly, professional approach are essential. As part of a small team, you’ll need to be flexible, collaborative and ready to take on new challenges. Key Responsibilities: Supporting Putney Businesses • Maintain and update the CRM system, ensuring accurate records of business engagement and interactions (training provided), • Track and report on business participation in campaigns and communications, • Visit local businesses to promote BID services and identify opportunities to add value, • Support the delivery of the quarterly business newsletter, • Assist the Executive Director with projects as required Enhancing Putney – Aesthetics • Identify areas requiring cleaning or graffiti removal and liaise with contractors, • Coordinate with gardening contractors to ensure planting schemes are maintained Enhancing Putney – Safer Streets • Lead administration of the Street Angels initiative, • Build positive relationships with partners including the Local Authority and Metropolitan Police, • Attend and minute quarterly Pubwatch and Shopwatch meetings Promoting Putney • Support and attend community events, • Ensure business listings on the website are accurate and up to date Administration • Take accurate meeting minutes, • Support preparation of Board papers, • Assist with general administrative duties BID Ballot • Support the BID renewal ballot campaign, • Maintain accurate ballot records within the CRM system Person Specification We are an equal opportunities employer and welcome applications from all backgrounds. Selection is based on merit. Essential Skills & Experience • A genuine interest in supporting a thriving town centre, • Excellent written and verbal communication skills, • Strong organisational skills with the ability to prioritise and meet deadlines, • Experience managing customer or stakeholder relationships, • Ability to build and maintain positive working relationships, • Confident and professional communicator (in person, phone and email), • Proficiency in Microsoft Office, • A collaborative team player Desirable • Knowledge of Putney town centre and local issues, • Experience using CRM systems, • Understanding of Business Improvement Districts or local government structures, • Experience working with multiple stakeholders, • Background in a membership or client-facing role How to Apply: Please send the following to : • Your CV, • A covering letter outlining your suitability for the role In your covering letter, please address: • How you meet the essential criteria, • Why you are interested in this role and Positively Putney BID Closing date: 11 May Interviews: 20 or 21 May

Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Working Conditions: Permanent, London Chiswick Park Mon-Fri, 9am-5pm What You’ll Do: We are seeking an experienced, globally minded Senior Manager, Benefits – EMEA and APAC to support the global benefits strategy; and lead the design and execution of employee benefits programs across EMEA and APAC. This position is a member of the Benefits leadership team, partners closely with the VP, Global Benefits, and contributes to global benefits strategy development. The role owns regional and country-level benefits planning and execution, including compliance and employee experience, ensuring programs align with TKO’s Benefits guiding principles (well-being driven, affordable, accessible, and customizable). This role balances global consistency with local market relevance, serving as an advisor and partner to local HR, Finance, and business leadership. Key Responsibilities Strategy & Leadership Support • Contribute to the annual global benefits strategy and planning process as a member of the Benefits Leadership Team., • Lead regional (UK, EMEA, APAC) benefits planning and execution, aligned to the global strategy and principles., • Provide regional insight, benchmarking, and recommendations to support program design and decision-making. UK Benefits Ownership (Primary Focus) • Own the day-to-day management and execution of UK benefits programs, including plan administration, annual enrollment, employee support, and vendor performance., • Recommend program design, cost management, and enhancements for the UK market., • Serve as the primary escalation point for UK employee issues and vendor matters, resolving or elevating as appropriate. EMEA & APAC Regional Oversight • Support and oversee benefits execution across ~15 countries in EMEA and APAC, in partnership with local HR teams and external vendors., • Ensure consistent delivery of key activities including enrollment, employee support, compliance coordination, and vendor management., • Serve as escalation point for complex issues. Vendor, Compliance & Operations • Manage global broker relationship, ensuring service delivery meets expectations and aligns with global standards., • Oversee local compliance activities, including statutory requirements, filings, and audits, in partnership with Legal and external advisors., • Own UK benefits invoice processing and reconciliation, including coordination with vendors and Finance, ensuring accuracy, timeliness, and issue resolution. Employee Experience & Communication • Support a consistent, positive employee benefits experience, from onboarding through annual enrollment and throughout the year., • Partner with VP, Global Benefits on global communications and lead regional and local benefits communications. People Management • Manage one direct report, providing coaching, guidance, and development support. You Have These: • Bachelor’s degree in Human Resources, Business Administration, or a related field; professional certification a plus., • 7+ years of progressive experience in UK benefits, and direct experience in multiple international markets., • Interest in or experience using AI-enabled tools to improve benefits operations, reporting, employee experience, or vendor management is a plus., • Experience operating in a global, matrixed environment, balancing global strategy with local execution., • Strong vendor management and analytical skills., • Excellent communication and stakeholder management skills, with the ability to present to audiences at all levels., • Experience with HRIS and benefits administration platforms (Workday preferred)., • Managerial experience is preferred but not required for the right candidate. TKO EEO Statement: • TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

The wait is well and truly over, Cosy Club is coming to London! We're opening a stunning new site in Westfield Stratford this Summer and are on the hunt for an exceptional General Manager to bring the Cosy magic to life. At Cosy Club, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party. From brunch and coffee to dinner and drinks, our guests join us for an experience like no other. As one of our General Managers, you'll get a competitive salary: • Overtime pay work over your contracted hours and you'll get paid at your normal hourly rate, no pre-approval required., • Bonus potential of up to £6000 per annum, • A commitment to prioritise your work life balance and respect of your time off., • Tips shared equally across the team, based on hours worked., • Two days off a week and one weekend off every six weeks., • 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside, • Power over your pay with Wagestream., • Christmas Day off!, • A meal on shift... no matter the length., • Enhanced maternity/paternity benefit (according to length of service)., • Focus on your development and progression and a clear understanding on how you are able to do this., • An invitation to the most talked-about staff party in hospitality- Loungefest! Most importantly we will ensure you are made to feel welcome at Cosy Club. As our General Manager we look to you for accountability and instead of being confined to an office you play an active and passionate role in setting the scene for our guests across the whole site. To join us, you need to be charming. To thrive, you need to have confidence in yourself and the ability to view every shift as an event. Leading from the front, you'll be adaptable, complementing and trusting your team to get things done but never hesitating to roll up your own sleeves. That's the secret to exceptional service - we never let our standards slip. Above all, you know the importance of a warm welcome and why it needs no explanation; offering our guests exceptional and genuine service is all part of the escapism. Interested? Apply today and be part of our growing business! If you want to find out more about us, follow us on LinkedIn and Instagram @CosyClub

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements., • Lead staff training sessions to ensure staff knowledge of products and treatments are coordinating with Spa Brands., • Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary., • Monitor the performance of Spa GSE, supervising, disciplining, and guiding employees as needed., • Conduct monthly performance reviews for GSE based on established KPIs, tracking their performance, and providing feedback., • Conducting daily briefings with GSE and therapist teams. About you The ideal candidate for this position will have the following experience and qualifications: • Problem solving abilities., • Leadership and team management skills, • Creativity, • A Detail orientated approach., • Project Management Skills About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. What We're Looking For: We're seeking a Full-Time Customer Service Advisor who will be the first point of contact for our customers — whether in our iconic flagship store or across our online channels. You'll be the face and voice of Liberty, handling enquiries with warmth, efficiency and professionalism from the very first interaction to the last. Ideally, candidates will have: • A background in customer service within retail or hospitality; experience with a high-end or luxury brand is a strong advantage., • Exceptional communication skills, being confident and professional across verbal, written and in-person interactions., • A proactive mindset; energised by a busy environment and comfortable being responsive throughout shifts., • The ability to be calm under pressure, juggling multiple responsibilities and meeting various deadlines., • A flexible and committed approach, comfortable working a shift pattern that includes weekends., • A tech-savvy approach, with an openness to learn and navigate a range of platforms and digital tools. Key Responsibilities: Customer Focus • Respond to customer queries in a professional and timely manner on our 3rd floor customer service help desk., • Provide consistent and up-to-date information to customers, whilst also responding to loyalty queries., • Ensure customer follow-up is completed within department SLAs, whilst also escalating complaints to your line manager when necessary. Standards • Complete processes efficiently and accurately, including transactions on POS, Microsoft Dynamics AX and Zendesk., • Maintain high standards of organisation and compliance across all working areas, front and back of house., • Assisting with online orders, including all aspects of click and collect. Service Excellence • Act as a Liberty ambassador, ensuring an exceptional customer experience at every interaction., • Proactively develop knowledge of Liberty's online and flagship services, promotions, marketing and events., • Stay aware of the latest trends, competitor activity and customer service best practice.

CLIENT: Our client is a London-based commercial fit-out contractor delivering high-quality projects across the office, retail, leisure, and hospitality sectors. Operating across traditional fit-out, with a turnover of circa £35M; they specialise in CAT A & CAT B fit-out, cut & carve refurbishments, and mixed-use schemes typically ranging from £300K to £10M+. The business is part of a wider construction group, with a strong presence in Central London, providing the backing, infrastructure, and financial stability of a £200M+ turnover main contractor. The business has a strong presence in Central London and is now competing with leading Tier 1 and Tier 2 contractors. Due to continued growth and a strong pipeline of secured work, they are now looking to appoint an experienced Construction Manager. THE ROLE The Construction Manager will take responsibility for the day-to-day delivery of an £8M mixed-use, office and retail fit-out project in Central London. You will oversee all site operations, ensuring the project is delivered safely, on programme, and to the highest quality standards, while acting as a key point of contact for subcontractors, consultants, and the client team. DUTIES & RESPONSIBILITIES: • Manage day-to-day site operations on an £8M mixed-use fit-out scheme, • Coordinate and manage subcontractors across multiple work packages, • Ensure works are delivered in line with programme and project milestones, • Maintain and enforce high standards of health & safety on site, • Oversee quality control and ensure compliance with specifications, • Liaise with project managers, consultants, and client representatives, • Monitor progress, identify risks, and resolve on-site issues, • Drive programme and productivity on a fast-paced Central London project, • Support project completion, commissioning, and handover PACKAGE: • £55,000 - £70,000 (dependent on experience), • Travel Allowance package, • Private healthcare and additional benefits, • Work within a growing contractor backed by a £200M+ group, a strong opportunity to step up and have influence and not just be another number, • Strong pipeline of secured work and long-term career progression

Senior Product Analyst | 4-month contract | £400-500 per day (Outside IR35) | Hybrid (2 days London, Zone 1) Working for a global eCommerce business that are about to launch a new consumer marketplace platform, the Senior Product Analyst / Product Insight Manager will work across product, engineering and commercial teams to define, document and build all product metrics and dashboards. This is a 4-month contract and is OUTSIDE IR35. It’s a hybrid role with 1-2 days per week in central London (Covent Garden area). The Senior Product Analyst / Product Insight Manager will: • Define and document core product metrics- in partnership with PMs and commercial stakeholders, • Translate and map commercial metrics into meaningful Product KPIs - in partnership with commercial finance and PMs, • Work with a marketing analytics agency partner to align on GA, GTM, Data Layer, etc requirements, • Act as a conduit between the third-party agency and internal teams (Product, Engineering, etc) to implement and test new data flows and dashboards, • Start to build out the product reporting suite / dashboards as launch approaches (Q3), • Engage and communicate with non-technical stakeholders (commercial, sales, finance, leadership, etc) in language they understand. Candidates for the Senior Product Analyst / Product Insight Manager role must have: • Strong experience in a product analytics or product insight role within a mass consumer eCommerce environment, such as eCommerce/retail, travel, media, entertainment, hospitality, etc., • Strong experience identifying and implementing key product KPIs and metrics, and building dashboards for different stakeholder groups., • Strong communication skills and experience working across technical and commercial teams., • Strong experience of GA4 – Google Analytics (GA), Google Tag Manager (GTM), Google Data Layer, etc

Job Title: Assistant Operations Manager – Luxury Venue Salary: £35,000 + Service Charge Location: London We are looking for an Assistant Operations Manager in London to support the delivery of premium dining, immersive experiences, and events within a fast-paced, high-volume venue. This is a hands-on role focused on day-to-day operations, team coordination, and delivering exceptional guest experiences across multiple concepts. Key Responsibilities • Support daily operations across dining, events, and immersive experiences, • Ensure all spaces are set and service-ready to a high standard, • Coordinate FOH, BOH, bar, and technical teams for seamless delivery, • Monitor guest experience, service flow, and operational efficiency, • Support team briefings, training, and staff coordination, • Assist with stock control, reporting, and operational admin, • Ensure health & safety compliance and operational standards are maintained About You • Experience in hospitality, events, or venue operations, • Strong organisational and team coordination skills, • Confident communicator with a hands-on leadership style, • Detail-oriented with a proactive, problem-solving mindset, • Comfortable working in a fast-paced, high-volume environment, • Experience with systems such as EPOS or scheduling tools What You’ll Bring • A passion for guest experience and service excellence, • A proactive, can-do attitude, • Strong teamwork and communication skills, • Flexibility to work evenings, weekends, and events If you are keen to discuss the details further, please apply today or send your cv to Get social……. Tweet us @COREcruitment

Venue Manager (Part-Time) – Nightclub – Up to £19 per hour 4 days per week | Creative Nightlife Environment We are currently partnering with an exciting nightlife venue to find a passionate and hands-on Venue Manager to join the team. This is a fantastic opportunity for someone who thrives in late-night hospitality and wants to be part of a creative, music-led environment. The role is part-time (maximum 35 hours per week) across 4 days: Monday, Thursday, Friday and Saturday. This includes one admin day and 3 club nights, where you will play a key role in ensuring the venue operates smoothly and that guests have a fantastic experience. We welcome candidates from a broad hospitality background, although experience in nightclubs, late-night bars, or music-led venues would be highly beneficial. A genuine passion for electronic music and nightlife culture is essential! Responsibilities: • Oversee the smooth running of the venue during club nights, • Ensure an excellent guest experience from arrival through to departure, • Manage the front-of-house flow, including overseeing the queue and entry experience, • Support and coordinate the team during busy service periods, • Ensure operations run efficiently and safely throughout the night, • Lead by example on the floor and maintain a positive team culture, • Assist with administrative tasks on the designated admin day, • Support with building, motivating and developing a strong team What we’re looking for: • Hospitality management experience (nightclubs or late-night venues preferred), • A genuine passion for electronic music and nightlife, • A proactive, hands-on and team-oriented approach, • Someone who enjoys building teams and creating a great working environment What’s on offer: • Up to £19 per hour (DOE), • 4-day working week (max 35 hours), • A creative and energetic working environment, • Great opportunities for career progression within the business If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666

Sales Event Manager Who are we? OMB Events is an event management company that offers management services, including wedding planning, venue management, equipment hire, styling, and event management for a range of private and corporate events in both the UK and Europe. We pride ourselves on offering exceptional customer service and the ultimate guest experience. OMB Events currently manage four venues in London and are now looking for a Sales Event Manager to join the team and help drive business growth within the company. The role is full time and would be split between our office in Parsons Green and our venues in Putney, Hammersmith, and Westminster. Our hours are 9am – 5pm, however some evening or weekends may be required, and this would be given back to you in Lieu time. What are we looking for? An enthusiastic Event Co-ordinator to join our Sales & Events team. This person will work closely with the CEO and COO and would be responsible for the following: • Managing reactive sales, • Replying to enquiries, • Arranging venue viewings, • Client management - answering any questions while building their event documents – using our software – Tripleseat, • Managing proactive sales where needed, • Personal diary management, • Reaching venue KPIs, • Team player, • Self-motivated, • Event management where needed (working with the other senior event managers), • Forge strong relationships with other team members we have in our different venues, • Work closely with our accountant to make sure all client invoicing is correct, • Encompassing the company’s vales while working closely with any marketing, social media, enquiry and booking management, events and more., • Help with creative proposals for clients, • Attend meetings, events and network, • Competent administration skills (Microsoft), • Developing a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income. Our team is creative, organised, and fabulous! We are looking for someone who can jump straight in and hit the ground running! Your Skills, Knowledge and Behaviours • Passion for hospitality, • Driven and confident, • A strong team player, • Excellent interpersonal and communication skills, both written and verbal, • Excellent organisation and planning skills, • Experience with delivering a high standard of customer service, • A proactive attitude, • Ability to multitask, • A background in hospitality/ customer service, • University Degree preferable, • We want candidates that are passionate about the hospitality industry who thrive in a sales environment. What do we offer? • Along with a competitive compensation package, we also offer:, • 28 days holiday (this includes bank holidays), • Working with a close team of 5 people, • Social team activities that we attend seasonally, • Various learning and development opportunities to allow you to further your career with us, • Chance to work with a large range of suppliers and venues, on a number of different events around the UK., • Training and support, • Office located in Parsons Green Salary: £30,000- £32,000

An established, growing hospitality group is looking for an experienced Operations Manager to support a portfolio of high-volume, people-led restaurants. This isn’t a polished, process-heavy business. It’s direct, hands-on, and expects someone who knows where to focus their time, when to step in, and when to let strong operators get on with it. The right person will earn respect quickly, not by title, but by how they operate. The Role: • Oversee a small group of established, high-performing restaurants, working closely with General Managers and Leadership., • Build credibility with senior teams - providing support, challenge, and direction where needed, • Review performance across sites, using P&L insight to identify gaps and drive improvement, • Hold GMs to account in a constructive but direct way - ensuring standards, performance, and consistency, • Stay close to the business - visible in sites, understanding how teams are really operating day-to-day, • Identify where support is needed across people, operations, and structure - and take action, • Work across HR, L&D and operations, ensuring teams are engaged, developed, and retained, • Bring a balanced approach - knowing when to push, when to support, and when to step back The Person: • A credible hospitality operator who has led at senior level and understands complex, high-volume environments, • This is essentially a people focused role – happy team, happy guest – you must live and breathe these values, • Naturally people-focused, but commercially aware - comfortable discussing performance, cost, and accountability, • Someone GMs will respect - direct, fair, and able to have honest conversations when it matters, • Able to read a business quickly - spotting issues, understanding root causes, and acting on them, • Not reliant on process or structure - comfortable operating in a business that isn’t overly corporate, • Strong judgement - knows what to get involved in and what to leave alone, • Focused on retention, team engagement, and building strong internal cultures, • Resilient and grounded - able to deal with strong personalities and navigate challenging conversations

Corporate Centre Manager / Assistant Manager with Events - Incredible Offices - Central London - c£38k-£45k + Bonus Scheme & Benefits We are on the hunt for highly organised, client-focused individuals, with exceptional communication skills and experience coordinating in-house client events, to join a world class corporate hospitality provider based in Central London, running one of their luxurious buildings as a Centre Manager or Assistant Centre Manager. The proactive professional will ensure that the company’s award-winning service is delivered to their clients, through extensive liaison with clients and producing fabulous in-house events for the clients to enjoy. We’re looking for talented individuals who have operational experience in client facing roles; individuals who can help drive the business forward, who have inspirational management / leadership skills and who thrive when building excellent business relationships with clients. The organisation: The successful candidate will join a vivacious organisation, with sites around Central London. Our client recognises and rewards their employees; they identify and admire ambition and are committed to providing opportunities for professional development and career growth. Key responsibilities as the Centre Manager / Assistant Manager will include: • Client services management - ensuring exceptional standards of service are delivered at all times and that the high standards of the centre are continually maintained, • Undertaking extensive client communication and interaction, ensuring client onboarding and off-boarding processes are seamless, • Facilities management, • Coordinating fabulous in-house events for clients (lunches, drinks receptions, themed events and meetings etc), • Leading and inspiring your team or supporting in leading (Assistant Manager), • Proactive problem solving - resolving issues with speed, empathy, professionalism and decisiveness, • Ensuring operational efficiency - undertaking regular building checks to ensure the centre is as it should be at all times, • Maintaining the safety of the building, ensuring the FM is covered and continually updated and that Health and Safety regulations are adhered to and records maintained What we’re looking for: • Previous experience in similar service-led operations role in client facing environments (hospitality, real estate, facilities, Front of House etc.), • Demonstrable interest and experience in coordinating in-house events, • Ability to build strong relationships at all levels of the business acting as an intermediary between departments when needed, • Exceptional standards of customer service, • Experience with facilities coordination/management is advantageous, • Good leadership / supervisory qualities, • Ability to work in a fast-paced and business focused environment, • Highly organised nature, • Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way, • Proactive problem solving skills and excellent attention to detail and accuracy, • Professional and motivated with corporate presentation and pride in own appearance, • Ability to deal with any building issues or emergencies, if they arise Interested in these great role? If these sound like the perfect role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP - Centre Manager / Assistant Manager - London’

Development Manager – Hospitality (UK Portfolio) A growing hospitality developer and operator is seeking an ambitious Development Manager to join their expanding team, delivering projects across a portfolio of 200 key hotels throughout the UK. This is a standout opportunity for someone looking to step into a true cradle-to-grave development role within a business that has real momentum. With a strong and active pipeline, the successful candidate will be involved in every stage of the development lifecycle - from early feasibility and acquisition support through to delivery and handover. The position is ideally suited to an individual currently working in a Quantity Surveying or Project Management capacity who is ready to broaden their scope and take on full project ownership. Previous experience within hospitality projects would be advantageous. The Role includes; • Managing hotel developments end-to-end across the UK portfolio, • Supporting site acquisition, feasibility studies, and planning processes, • Coordinating design teams, consultants, and contractors, • Overseeing budgets, programmes, and commercial delivery, • Acting as a key liaison between internal stakeholders and external partners This is an excellent opportunity for a driven individual looking to transition into a Development Manager role and play a key part in shaping a dynamic hospitality portfolio.

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

Membership Manager – Family members club Location SW London Salary: £40,000+ Imagine a place where kids can have the time of their lives while parents relax, laugh, and reconnect — all under one roof. That’s what my client is building: a vibrant, hub for families, and they are looking for a Membership Manager who can make every member feel like part of something truly special. About the Role As our Membership Manager, you’ll be the heartbeat of the member experience — blending strategy, hospitality, and warmth into every interaction. Your focus? Growing our family community through thoughtful membership sales, building lasting relationships, and making sure every visit feels better than the last. You’ll work closely with the General Manager and Events Team to create unforgettable experiences, while leading the front-of-house crew to deliver top‑tier service with smiles all round. What You’ll Be Doing • Champion the full membership journey — from that first curious enquiry to welcoming new families into our community., • Dream up and deliver exciting member events and activities that keep our community buzzing and growing., • Be a friendly problem‑solver, handling queries and feedback with empathy, charm, and efficiency., • Oversee bookings, calls, emails, and admin with professionalism and attention to detail., • Lead a welcoming front‑of‑house team that makes every arrival feel like coming home., • Keep leadership in the loop with accurate membership reports and insights., • Train, motivate, and support your team to shine in every interaction. Experience • At least 2 years’ experience in membership management, sales, or guest relations — ideally in a luxury hospitality or private members’ environment., • A knack for connecting with people — from tiny toddlers to seasoned executives., • Excellent communication and diplomacy skills, with the ability to turn challenges into opportunities., • Smart time‑management and multitasking skills — because every day is different., • A problem‑solver’s mindset with a “big‑picture” approach., • Fluency in multiple languages is a plus (bonus points for Arabic!)., • A clear Enhanced DBS check. This is more than a job — it’s a chance to help shape magical moments for families, every single day. For more details contact

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To have a full knowledge of the company’s procedures and policies and to adhere to them., • Check that all mechanical and electrical systems and tools are working and in good repair at all times., • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete., • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures., • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas., • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Electrical or Mechanical UK trade qualification., • Experience and luxury hospitality environment., • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations., • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements., • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner. About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Who we are: We are This is Beyond; a fast-moving, fast-thinking, vibrant B2B events company. We have grown from an ambitious start-up to a global leader in creating innovative and ground-breaking marketplaces and thought-leadership events. Our events reshape industries into inspired communities one immersive experience at a time. The role: The Associate Event Director (AED) leads the strategic planning, execution, and management of one of our luxury travel events. With responsibility for ensuring commercial success and exceptional delivery, the AED will act as the ‘Managing Directorʼ for their assigned event, driving operational excellence, team leadership, and client satisfaction. They will support the management of P&L and budget, collaborating closely with senior leadership to ensure commercial success. For this role specifically, the Associate Event Director will lead the strategic repositioning of Further East, evolving the brandʼs market identity and competitive positioning to drive show growth and customer retention. Therefore a strong background in brand strategy and marketing is preferred - with the ability to translate brand vision into commercial results. Key success criteria: ● Outstanding Event Delivery: Deliver a strategic business plan, coordinate, and execute events to the highest standards, ensuring seamless logistics and exceptional experiences. ● Commercial Success: Achieve revenue, profitability, and audience growth targets, with effective budget and P&L management/support where applicable. ● Client & Stakeholder Satisfaction: Build strong relationships, provide excellent service, and maintain high client retention and satisfaction. ● Team Leadership & Development: Inspire and support teams to excel, fostering collaboration, innovation, and professional growth. ● Innovation & Continuous Improvement: Develop creative event concepts, identify new revenue opportunities, and refine processes to enhance future events. ● Brand evolution: Lead the strategic repositioning of the event brand, establishing clear market differentiation and a compelling value proposition that resonates with target exhibitors and buyers. Requirements: ● At least 9 years of experience as an Event Manager or in Senior Sales/Marketing roles, specifically within events, with a preference for experience in luxury travel/ hospitality or high-end markets. ● Proven track record of planning and delivering large-scale, complex events catering to high-profile clients. ● Demonstrated success in leading or supporting sales teams and developing strategies to meet or exceed revenue targets. ● Experience in brand management, repositioning or marketing strategy preferred - ideally within luxury, travel or experiential sectors. ● Track record of translating brand strategy into commercial results, including brand development and customer acquisition. ● Comfortable leading creative and marketing teams to deliver a cohesive brand narrative across multiple touchpoints. ● Financial expertise, including experience in budget preparation, cost control, and financial reporting. ● Experience in evaluating and responding to market trends, client feedback, and event performance data to refine future strategies. ● Strong organisational skills with the ability to manage multiple priorities and projects simultaneously. ● Proficiency in developing and managing detailed event schedules, budgets, and timelines. ● Proven ability to design innovative event concepts and solutions while maintaining high attention to detail. ● Focused on achieving strategic goals, overcoming challenges, and delivering quality under pressure and tight deadlines. ● Excellent communication skills, both written and verbal, with the ability to present ideas clearly and persuasively to various stakeholders. ● Exceptional interpersonal skills with a demonstrated ability to build and maintain strong relationships across internal teams, clients, and external vendors. ● A team-oriented approach with the ability to provide leadership, mentorship, and support to colleagues. ● Flexible and adaptable with a willingness to travel extensively, including international travel, as required. ● Perform additional ad hoc duties as required to support business operations and team objectives. What youʼll do: Event Planning and Coordination ● Develop and implement comprehensive event plans, including detailed timelines, floor plans, and logistical workflows. ● Coordinate effectively with internal teams and external vendors to manage logistics, ensuring seamless execution. ● Oversee on-site event execution to guarantee smooth operations and efficient handling of any challenges. Budget and Resource Management ● Hold full budget and some P&L responsibility for their assigned event. ● Collaborate on the creation and oversight of event budgets, ensuring resources are allocated effectively. ● Monitor and track expenditures, providing accurate financial updates to senior leadership. ● Identify cost-saving opportunities and implement them without compromising on the eventʼs quality or luxury. Quality Assurance and Continuous Improvement ● Ensure all events maintain and reflect This is Beyondʼs high standards of quality and exclusivity. ● Collect and analyse event feedback from attendees, clients, and stakeholders to identify areas for improvement. ● Contribute to the refinement and evolution of event processes to align with company standards and foster excellence. ● Models effective resource management while serving as a subject matter expert, and ensuring that technologies and methodologies align with broader operational goals. Client and Stakeholder Management ● Accountable for achieving revenue, profitability, and audience targets for their assigned events. Whether directly owning P&L or working alongside senior leadership, they will drive commercial performance and ensure the event exceeds expectations. ● Build and nurture long-lasting relationships with key stakeholders, including suppliers, exhibitors, buyers, sponsors, and media. ● Manage client expectations by providing exceptional service and ensuring their satisfaction throughout the event cycle. ● Represent This is Beyond at client meetings and industry events, promoting the brandʼs vision and offerings. Marketing and Promotion ● Collaborate closely with the marketing team to design and execute impactful event marketing strategies. ● Ensure the consistent and compelling promotion of events across various digital and traditional channels. ● Provide creative input for the ideation and development of marketing materials and event specific content. ● Models a results driven culture by inspiring teams to deliver exceptional outcomes, ensuring objectives are met through strong leadership, problem-solving, and skill development. Team Leadership and Support ● Support and collaborate with a team to deliver their assigned event, ensuring the effective execution of event plans and supporting senior leaders in overseeing larger event teams. ● Mentor and guide team members at all levels, fostering their growth and professional development. ● Support the Sales and Marketing teams in their leadership journeys, ensuring they evolve as effective managers. ● Promote a collaborative, innovative, and positive team environment that encourages creative problem-solving. ● Act as the primary point of contact for the event team in the absence of senior leadership. ● Serve as a cultural ambassador, exemplifying integrity, professionalism, and positive behavior in all interactions. Innovation ● Drive the development of unique and innovative event propositions to maintain market leadership. ● Proactively identify and explore new revenue opportunities through creative event enhancements. ● Models strategic leadership, guiding teams to reach their full potential, while fostering a collaborative culture and driving accountability and high standards of performance. Event / Team Specific ● Lead Further Eastʼs brand repositioning and evolution of its current format. ● Work closely with Senior Marketing Manager and Portfolio Director to redefine the eventʼs identity and competitive positioning within the luxury travel market. ● Drive delegate retention through clearer brand articulation and improved delegate quality perception. Our Values: ● Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle. ● Integrity - Be driven by good, not greed. You control your decisions, so make your actions count. ● Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. To apply, please send your CV to this email address: Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

We are seeking an experienced and proactive HR Manager to join a dynamic, multi-site hotel group based in London. This is a key role supporting multiple properties, requiring a hands on generalist with strong operational and strategic HR experience. As HR Manager, you will take ownership of the full employee lifecycle across several hotel sites, partnering closely with senior leadership and site managers to drive people initiatives, ensure compliance, and support business growth. This is an office based position with regular interaction sites. Key Responsibilities: • Deliver a full generalist HR service, • Advise and support managers on employee relations, performance management, and disciplinary matters, • Lead recruitment, onboarding, and retention strategies, • Ensure compliance with UK employment law and support European HR practices where applicable, • Manage and optimise HR systems, including Harri and Mapal, • Support learning and development initiatives and succession planning, • Drive engagement, culture, and wellbeing initiatives across the group, • Maintain accurate HR records and reporting Experience: • Proven HR generalist experience, ideally within hospitality or a multi-site environment, • Strong working knowledge of UK employment law - exposure to European HR practices is desirable, • Experience using Harri and Mapal systems is essential, • Confident managing employee relations cases end to end, • Highly organised with the ability to manage multiple priorities, • Strong stakeholder management and communication skills, • CIPD qualified (or equivalent) preferred

Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Chelsea Showroom is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience. We are hiring a full-time Showroom Assistant to take responsibility for the daily running of the store. This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion. The role reports directly to the Showroom Manager and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness. 🧩 Key Responsibilities • Open and close the store each day (keyholder responsibility), • Maintain the spatial rhythm and visual order of the store throughout the day, • Prepare the space before and after client visits with minimal instruction, • Receive deliveries, maintain stock flow and manage packaging materials, • Support light admin tasks (Shopify, order prep, basic coordination), • Assist with physical preparation of product selections and online fulfilment, • Support the founder and team when needed, without overstepping the tone or role, • Maintain the back-of-house with clarity, cleanliness and structure 🧭 Who This Is For • You have experience in luxury retail, boutique hospitality or founder-led spaces, • You are calm, reliable and observant, • You prefer operating in refined, structured spaces rather than fast-paced environments, • You notice what needs doing without being asked, • You are comfortable welcoming clients and setting the tone, without needing to dominate the space, • You understand the responsibility that comes with holding keys to a Chelsea store, • You are happy working independently, with care and consistency 📍 Location 84 Fulham Road, South Kensington, SW3 6HR London Salary: BOE 📬 To Apply Please send your CV and a short introduction via LinkedIn. We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.

Resident Services Associate East London The organisation Cobalt are working with a well-regarded, anonymous owner-operator within the residential sector, known for delivering a high standard of service across its portfolio. • The business offers a supportive team environment with a strong focus on collaboration., • Teams are empowered to take ownership of their work, with autonomy encouraged across site operations., • The organisation is committed to delivering a consistent, high-quality resident experience. The role / responsibilities We are supporting the search for a Resident Services Associate to join a busy, resident-focused development. The Resident Services Associate will play a key role in delivering front of house services and supporting the smooth running of the building. • The Resident Services Associate reports into the Resident Manager and works closely with wider teams., • Deliver a front of house service, including meet and greet, handling enquiries and managing parcels., • Support the full resident journey, including move-in and move-out processes., • Assist with lettings activity, including viewings and coordination from offer to move-in., • Manage bookings for amenity spaces and support the upkeep of shared areas., • Liaise with contractors and raise works orders to ensure maintenance issues are resolved., • Handle resident queries and complaints, escalating where required., • Support the delivery of resident events and engagement initiatives., • Contribute to the overall presentation and operation of the building through regular checks. The skills needed / requirements We are looking for a Resident Services Associate who thrives in a fast-moving environment and enjoys delivering a high level of customer service. • Experience within hospitality or a similar customer-facing environment is essential., • Proven ability to work effectively in a busy environment., • Strong communication skills, both written and verbal., • Ability to build relationships with residents, colleagues and external partners., • A proactive approach to problem solving and service delivery., • Working knowledge of health and safety requirements is beneficial., • A professional and well-presented approach at all times. This is an opportunity for a Resident Services Associate to join a collaborative team where autonomy is encouraged and service standards are high. Apply now to be considered – interviews are expected to take place shortly. Due to the volume of applications received, if you don’t hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.

£30,000 - £50,000 per annum Company Description At Common Bond, we believe true wellness isn’t just about what happens on the mat, the bike, or the reformer. It’s about what happens when people come together. When we connect, move, breathe, and belong, something powerful happens. We start to feel whole again and when you join the team you play a pivotal role in achieving that. Since its founding in 2025, it has become home to London's leading fitness brands, including Reformcore, Barrecore, Triyoga, KOBOX, and Boom Cycle. With a mission to prioritize belonging, Common Bond creates spaces where people can feel part of a supportive fitness community. Committed to making every interaction meaningful, our studios are designed to be the highlight of your day. Role Description In this role, you will be the General Manager on site, responsible for the smooth and commercially effective running of the studio. You will oversee daily operations, coordinate team workflows, and lead by example to deliver an exceptional customer experience that drives attendance, retention, and revenue. You will support and motivate staff performance, respond confidently to operational and customer issues as they arise, uphold health and safety standards, and ensure brand values and service expectations are consistently met across all areas of the business. Leadership & Team Management -\tRecruit, train, and develop high-performing team members -\tLead, motivate, and manage Front of House, instructors, and supervisors -\tConduct regular 1-2-1s, performance reviews, and team meetings -\tFoster a positive, inclusive, and high-performance culture -\tManage rotas, payroll, and staffing levels effectively Financial & Commercial Performance -\tDrive revenue growth through memberships, retail, and upselling -\tManage and be accountable for site P&L performance -\tMonitor KPIs including revenue, retention, utilisation, and conversion -\tIdentify and implement strategies to increase profitability -\tManage budgets and control costs Sales & Member Experience -\tOversee lead management and conversion processes -\tEnsure exceptional member journey from enquiry to retention -\tHandle escalated complaints professionally and effectively -\tBuild strong relationships with members and local community partners Operations & Compliance -\tEnsure smooth day-to-day running of the site -\tMaintain high standards of cleanliness, presentation, and brand consistency -\tEnsure compliance with health & safety policies and procedures -\tManage equipment maintenance and facility standards -\tOversee stock control and inventory management Marketing & Community Engagement -\tSupport marketing campaigns and local outreach initiatives -\tDrive community events and partnerships -\tMonitor competitor activity and local market trends -\tPropose ideas to improve studio attendance and occupancy rates. Please note that the role is not limited to the responsibilities listed above; additional ad hoc tasks may be required from time to time. In return, you will receive a complimentary membership for yourself and a partner or friend, giving you access to attend classes across all our studios as well as 20% of all café and retail items. What are we looking for? -\tSomeone who has a solutions-based management approach -\tMinimum 3 years of team management experience, ideally in the health, fitness, wellness, retail or hospitality sector -\tProven track record in managing change, building a team and developing talent -\tProven operational management experience, preferably in a fitness environment -\tHigh-energy attitude with a passion for service -\tSelf-motivated with a strong work ethic -\tStrong leadership skills and the ability to work closely with a team to achieve collective goals -\tExceptional organisational skills and attention to detail -\tAble to work shift pattern, early, late and some weekends

Office & Guest Experience Manager Group Company | Global Apparel, Footwear & Accessories Brands 📍 Location: London Office 🕒 Employment Type: Permanent, Full-Time 💷 Salary: Up to £40,000 per annum (dependent on experience) About the Role We are a group company representing reputable global brands across apparel, footwear, and accessories. We are seeking a highly organised, proactive, and hospitality-driven Office & Guest Experience Manager to oversee the day-to-day operations of a dynamic, multi-brand London office. This is a pivotal role at the heart of the business—ensuring the office runs seamlessly while delivering a premium workplace and guest experience. The role involves frequent client visits, showroom presentations, press days, and high-volume lunch meetings, making a strong hospitality mindset essential. Key Responsibilities Office Operations & Facilities • Manage daily office operations across multiple brand teams in a shared workspace, • Oversee maintenance, cleanliness, and functionality of office areas, meeting rooms, and showrooms, • Liaise with landlords, building management, vendors, and service providers, • Ensure office supplies, equipment, and amenities are fully stocked and operational, • Manage booking systems for meeting rooms and showrooms, • Prepare spaces for meetings, presentations, launches, and seasonal showcases, • Coordinate catering for frequent lunch meetings, client visits, and internal events, • Maintain exceptional hospitality standards across the office, • Manage food, refreshments, and catering budgets, • Act as the first point of contact for visitors, clients, and partners, • Manage smooth guest check-in processes and visitor experience, • Provide administrative support to senior leadership and brand teams, • Manage office budgets, invoices, expenses, and documentation, • Maintain office policies, procedures, and onboarding processes, • Work closely with multiple brand teams to understand operational needs, • Foster a collaborative, efficient, and professional shared-office culture Essential Skills & Experience • Proven experience as an Office Manager, Workplace Manager, or similar role in a fast-paced environment, • Experience in fashion, retail, showroom, or multi-brand environments (highly desirable), • Strong organisational, multitasking, and time-management skills, • Excellent communication and interpersonal skills, • A hospitality-focused, proactive, solutions-oriented mindset, • Confident managing multiple stakeholders and priorities, • Proficiency in Microsoft Office and/or Google Workspace, • Highly personable, professional, and detail-oriented, • Calm under pressure with a strong sense of ownership and accountability, • Passion for creating exceptional workplace and guest experiences

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Position: Restaurant Supervisor Report to: Restaurant Manager What will I get? • Competitive salary ranging from £43,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Supervisor at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines, our menus, and dining out. You will also be responsible for maintaining daily operations such as opening and closing, cash up, reporting, and operational organisation. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. As is the case for our Head Waiters/Waitresses, our Supervisors must have an irreproachable, elevated service style, excellent wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. What sets our Supervisors apart from our Head Waiters/Waitresses is their operational duties. As a supervisor you will thrive amidst service, while keeping an eye on BOH and FOH standards. You will be trained in and have a deep knowledge of what makes our property unique, and ensure the team follow. You will also undertake tasks such as daily briefings, stock-count, rota updates, and cash-up. You will collaborate closely with our Restaurant Manager and fellow Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London, and develop yourself into a master of all things hospitality. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Execute and monitor opening, shift change, and closing duties, ensuring consistency and readiness., • Conduct daily briefings, assign floor sections, and ensure all team members are aligned and ready., • Help manage daily staffing levels and adapt floor coverage in real time based on guest flow., • Communicate effectively with the kitchen and bar to maintain seamless service., • Maintain floor standards for presentation, cleanliness, and atmosphere throughout service., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture more junior members of staff., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Someone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays.

Job Title: Senior Event Manager – Catering & Events Company Location: London Salary: Up to £50,000 + bonus My client is looking for a Senior Event Manager to lead exceptional events from concept to execution. As Senior Event Manager You’ll combine creativity, commercial awareness, and operational excellence to deliver high-profile events, while mentoring and supporting a team of Event Managers. About the Role • Convert enquiries into confirmed bookings and manage events end-to-end, • Prepare proposals, budgets, and operational plans, • Lead client meetings, site visits, and tastings, • Manage suppliers, orders, logistics, and on-site teams, • Ensure seamless event delivery and outstanding service standards, • Track sales activity and results via CRM, • Support team members on larger events and mentor junior staff, • Collaborate with chefs, operations, and warehouse teams, • Represent the brand at showcases and industry events About You • 4+ years’ experience in event management, catering, or hospitality, • Proven ability to manage complex, high-profile events independently, • Strong communication, organisation, and budget management skills, • Confident client handler and on-site team leader, • Experience with premium venues and corporate clients, • Proactive, adaptable, and solutions-focused Success in the Role • Delivery of high-quality events with excellent client feedback, • Achievement of personal and team sales targets, • Effective mentoring and development of other Event Managers, • Contribution to a reputation for creativity and excellence If you are keen to discuss the details further, please apply today or send your cv to Get social……. Tweet us @COREcruitment

Restaurant Manager - Ekstedt at The Yard Salary: £41,000 + Service Charge Days of the week: Tuesday - Saturday About Ekstedt at The Yard, at Great Scotland Yard Hotel – The Unbound Collection by Hyatt Great Scotland Yard Hotel’s flagship restaurant brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. Ekstedt at The Yard focuses on Scandinavian cooking techniques using the very best seasonal local ingredients; featuring a menu of signature dishes, alongside an inventive cocktail menu and extensive wine list. The open kitchen, which feels like an extension of the restaurant floor, allows diners to sit at the heart of the action. About Great Scotland Yard Hotel Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Restaurant Manager role As Restaurant Manager, you will lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Head Chef. Together, you will deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards. This role is hands-on, guest-focused, and leadership-driven, combining service excellence, team development, and commercial awareness. • Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning, • Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion, • Partner closely with the Sommelier and Head Host to lead service standards, team performance, and guest satisfaction, providing a united leadership presence on the floor, • Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow, • Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue, • Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling, • Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations, • Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies About you You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level. You bring: • Proven experience leading front-of-house operations within a high-end restaurant environment, • A strong understanding of refined service standards, guest engagement, and personalized hospitality, • Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey, • The ability to inspire, develop, and retain high-performing teams through coaching and example, • Commercial awareness, with experience managing rotas, service flow, and revenue performance, • Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers, • A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion Benefits you can enjoy as Restaurant Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!

Job Title: Social Media Manager – Hospitality & Food (Full-Time) Location: London (1 Day per Week On-Site) About the Role We’re looking for a creative, trend-aware Social Media Manager to join our team full-time, working exclusively with hospitality and food clients. From restaurants and cafés to bars and food brands, you’ll be responsible for bringing these businesses to life online through engaging, high-performing content—especially short-form video. This role is primarily remote, with one day per week spent on-site in London capturing content and collaborating directly with clients. Key Responsibilities • Plan, create, and manage content calendars for hospitality and food brands across Instagram, TikTok, and Facebook, • Clip, edit, and repurpose video content into engaging short-form formats (Reels, TikToks, Shorts), • Capture on-site content weekly, including food, drinks, venues, and behind-the-scenes moments, • Develop creative concepts tailored to each brand’s identity and audience, • Stay on top of food, dining, and social media trends to keep content fresh and relevant, • Write engaging captions that reflect each brand’s tone and drive interaction, • Monitor performance metrics and optimise content strategies Requirements • Proven experience managing social media accounts, ideally within hospitality, food, or lifestyle sectors, • Strong video editing skills — must be confident clipping and producing short-form video content, • Passion for food, dining, and hospitality culture, • Solid understanding of current social media trends and platform best practices, • Ability to work independently and manage multiple client accounts, • Based in or near London and available for weekly on-site content days Nice to Have • Photography skills (especially food and venue photography), • Experience working with restaurants, cafés, bars, or food brands, • Basic knowledge of paid social campaigns Working Arrangement • Full-time role, • Remote-first, with 1 day per week on-site in London