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- Kennedy's Barbican
Waiter / Waitress ,sales ,chef ,kitchen helpil y a 2 mois£12.22–£15 par heureTemps partielBarbican, LondonAt Kennedy’s of Barbican, the roles of waiter and sales assistant are integral to delivering the restaurant’s reputation for friendly, efficient service in its casual, welcoming atmosphere. Based on typical responsibilities for these roles in a traditional British restaurant like Kennedy’s, here’s a description of each: **Waiter Role** - Customer Interaction : Waiters greet and seat customers, creating a warm and approachable vibe. They take orders, explain menu items (e.g., fish and chips, pies, or vegetarian options), and offer recommendations, ensuring diners feel informed about the fresh, sustainable seafood and other dishes. - Food and Beverage Service : They serve food and drinks promptly, ensuring dishes like cod with hand-cut chips or sticky toffee pudding are presented well. Waiters also handle special requests, such as dietary accommodations, and check in with guests to ensure satisfaction. - Table Management : Responsibilities include setting tables, clearing plates, and maintaining a clean dining area, both indoors and on the outdoor terrace. During busy periods, like the Whitecross Street food market rush, waiters manage multiple tables efficiently. - Team Coordination : Waiters liaise with kitchen staff to ensure accurate and timely order delivery. They may also assist with takeaway orders, coordinating with delivery platforms like Just Eat or Uber Eats. - Upselling and Engagement : They promote specials, desserts, or drinks to enhance the dining experience and boost sales, while maintaining a friendly, non-pushy demeanor. - Skills and Qualities : Waiters need strong communication, multitasking, and customer service skills. Patience and adaptability are key, especially during peak times when service can slow due to high demand, as noted in some reviews. Knowledge of British cuisine and the menu’s offerings is essential. **Sales Assistant Role** - Takeaway and Counter Service : At Kennedy’s, a sales assistant likely focuses on the takeaway side, handling walk-in orders for fish and chips, pies, or burgers. They ensure orders are accurately prepared, packaged, and handed over promptly. - Customer Interaction : They engage with customers at the counter, answering questions about the menu, portion sizes, or prices (e.g., fish and chips at ~£11.95). They may also process payments and manage phone bookings for dine-in or takeaway. - Order Coordination : Sales assistants work with delivery platforms, ensuring orders are correctly assigned to drivers for services like Deliveroo or Uber Eats. They may also handle online order inquiries. - Stock and Display Management : They ensure the counter area is clean and well-stocked with condiments (e.g., Heinz sauces) and takeaway supplies. They may assist with displaying menu items or specials to attract customers. - Skills and Qualities : This role requires efficiency, attention to detail, and strong interpersonal skills. Sales assistants must handle fast-paced environments, especially during busy market hours, and be comfortable with digital order systems. **Shared Aspects** - Both roles contribute to Kennedy’s reputation for down-to-earth, welcoming service, as highlighted in reviews. They require teamwork, as staff collaborate to manage the restaurant’s open-plan dining area, outdoor terrace, and takeaway operations. - Work Environment : The roles involve working in a lively setting near the Barbican Centre, with shifts covering Monday to Thursday and Saturday (12:00 AM–9:30 PM), Friday (12:00 AM–10:00 PM), or Sunday (12:00 PM–9:00 PM). Flexibility is needed for evening and weekend shifts. - Qualifications : No formal qualifications are typically required, but prior experience in hospitality, a friendly demeanor, and the ability to handle a diverse customer base (locals, tourists, families) are valued.
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Sales Representativeil y a 2 moisTemps pleinWest DraytonWe are seeking a motivated and enthusiastic Junior Sales Representative to join our dynamic sales team. This entry-level position is ideal for individuals looking to kick-start their career in sales and customer service. The successful candidate will be responsible for building relationships with clients, understanding their needs, and providing tailored solutions to drive sales growth. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service. Responsibilities Engage with potential clients residentialy to understand their needs and provide suitable product recommendations. Develop and maintain strong relationships with existing customers to ensure repeat business. Assist in the preparation of sales presentations and proposals. Conduct market research to identify new sales opportunities and trends. Collaborate with the sales team to achieve monthly targets and objectives. Provide exceptional customer service by interacting with customers directly at their homes, addressing inquiries and resolving issues promptly. Participate in training sessions to enhance product knowledge and sales techniques. Skills Strong customer service skills with a focus on client satisfaction. Excellent time management abilities to prioritise tasks effectively. Basic understanding of sales principles and techniques. Ability to communicate clearly and persuasively, both verbally and in writing. A drive for achieving targets and contributing to team success. Proficiency in English; additional languages are a plus. Familiarity with IT systems and tools relevant to sales processes. Negotiation skills to influence decisions positively. Strong organisational skills to manage multiple tasks efficiently. If you are eager to learn, passionate about sales, and ready to make an impact within our team, we encourage you to apply for this exciting opportunity!
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