Dietetic Support Worker, Band 3
hace 6 días
Gloucester
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.Be part of Gloucestershire Hospitals, explore your future with us today.Job overviewTo provide administrative and clinical support to the HEFT, who manage a cohort of patients in the community with enteral feeding tubes. This will include support to Registered Dietitians (RD), Enteral Nutrition Nurse Specialists (ENNS), Dietetic Assistant Practitioners (DAP) and the HEF Team Co-ordinator, in accordance with local policies and procedures. The post holder will work within the British Dietetic Association (BDA) Professional Code of Professional Conduct, the BDA Competency Framework and work toward completing the Department DSW Competency Framework.Please note, this vacancy may close early if sufficient applications are received, so we would advise submitting your application as early as possible to avoid disappointment.Main duties of the job- To assist Dietitians, ENNS and DAPs in their role by:Information gathering; To be proficient in collecting (from a variety of sources) and accurately reporting data on:- Anthropometry, biochemistry, haematological and clinical information to help support assessment, monitoring and treatment plans of patients- Nutritional information, including intake from a rage of sources including food charts, diet histories and verbal recall- Medical, social, psychological, personal, cultural and economic factors affecting the patientsFirst port of contact and troubleshooting any immediate problems encountered by HEF patientsAssist the HEFT Co-ordinator with specialist dietetic clinic management, to include a knowledge of booking appointments and recording outcomesDistribution of daily correspondence and scanning/ uploading as applicableTo liaise with staff/ patients to request:- Anthropometric measurements- Food record charts for patients who require Dietetic monitoring- Information relating to personal and cultural food preferences of patients- Information regarding feed stock levels Working for our organisationWe take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.Detailed job description and main responsibilities- The post holder will work within operational policies, practices, and procedures, under the appropriate supervision of a registered Health Care Professional- The post holder will work to deliver a consistent and effective administration and clerical support for the HEFT based on Department and Trust objectives and standards- The post holder will work under the close supervision and direction of the HEFT Co-ordinator/ RD/ ENNS with support from the Dietetic Assistant Practitioners to assist initially and work towards being proficient in the collection of information including but not limited to: anthropometric measures, biochemistry, nutritional intake information via telephone and email contact with patients/relatives and care providers- To provide administrative support to enable patients to follow their prescribed feeding regimen/ plan as directed and delegated by the RD, for example sending out most up to date feeding prescriptions to patients- As directed, to assist the RD/ ENNS in the provision of clinical advice to patients and carers in various formats, including verbal (telephone) and written (email/ letter)- Assist the RD/ ENNS in the provision of training to healthcare staff and Dietetic students on tasks within their role e.g. ordering nutritional supplements- With direction, order resources to support the delivery of the HEF Service- With assistance, support the RD/ ENNS/ DAP staff in the development of departmental resources, including working with IT programmes and location suitable resources- Assist the RD/ ENNS/ DAP staff with administrative and computer tasks- Work independently on delegated tasks under the supervision of the HEFT Co-ordinator/ Dietitians/ ENNS and to demonstrate initiative in assisting and supporting clinical staff- The post holder will be required to keep accurate and timely records of any care or advice given as per Trust guidance- The post holder will have no managerial or budgetary responsibilitiesAdditional Contact DetailsTiah Clover[email protected]0300 422 5645Person specificationQualificationsEssential criteria- Level 2 qualification in English and Mathematics- Hold/ willing to work towards level 3 or equivalent in health/ social care or science- Information Technology literate, capable with MS Office and internet-based applicationsDesirable criteria- Care CertificateQualificationsDesirable criteria- Demonstrate an awareness of and experience in application of IT to support clinical practice, e.g. TrakCare, nutritional analysis softwareExperienceEssential criteria- Experience of working with people, ideally in a health, social or educational capacity- Developed communication skills in a variety of methods, including the use of interpersonal written, verbal and non-verbal skills- Strong team working skills- Demonstrate good organisational skills- Demonstrates ability to manage own time- Demonstrates an awareness of infection control procedures- Demonstrate behaviours of care, compassion, kindness and respect for othersDesirable criteria- Experience of working in a community setting or care environment- Demonstrates ability to prioritise work and time accordingly- Demonstrates evidence of progressing own skills and learning and is committed to personal development- Demonstrate a willingness to be flexible to meet service demandsKnowledgeEssential criteria- Awareness of multidisciplinary workingDesirable criteria- Demonstrate a basic understanding of medical terms and infection control appropriate to the roleSkillsEssential criteria- Ability to write clear, accurate letters- Understanding of information governance and confidentiality relevant to the role- Physical & emotional stamina to deal with sensitive and difficult situations, including emotional situations- Ability to take instruction from a range of co-workers and demonstrates ability to recognise own limitations and scope of practiceWe reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e-mail account regularly.If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based systemFollow us on social media: InstagramLinkedInFacebook