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At Agilico we’re on a journey to build a better future for our people and planet. We’re proud to be the UK’s pioneering Circular-First Managed Print Services business, leading sustainability in our sector. \n Instead of the traditional ‘take-make-waste’ model, where resources are used once and then discarded, our circular-first managed print services centre around refurbishing and recycling Multi-Functional Devices (MFDs) and parts wherever possible to cut carbon emissions, reduce landfill waste and provide a more cost-effective solution for our customers. \n As this part of our business grows, we are seeking a passionate individual to join our dedicated team in Edinburgh working in our purpose-built refurbishment centre to extend the lifespan of technology and reduce our environmental impact. \n Responsibilities: \n\n • \n Log, manage and update installation jobs using Agilico's digital ticketing platform (Vantage Online), ensuring accurate and timely updates on installation progress, equipment, parts and job status \n • \n Visit customer and client sites to carry out equipment installations, site surveys and collections, ensuring all installation activity is accurately recorded within company systems and delivered to a high standard of customer service \n • \n Raise purchase orders, allocate equipment and parts to installation jobs, and maintain accurate digital records within company systems to support effective workflow management \n • \n Train to become a key user and super user of Vantage Online and associated digital platforms, acting as a first point of contact for colleagues and supporting continuous improvement in system usage and digital processes \n • \n Support the installation, configuration and commissioning of Multi-Functional Devices (MFDs), ensuring all installation activities, customer information and asset records are updated digitally in line with company procedures \n • \n Maintain accurate documentation using Microsoft Office applications (including Outlook, Excel and Teams) to communicate with colleagues, coordinate installation schedules, report on activities and track work progress \n • \n Work collaboratively with engineers, workshop staff, warehouse colleagues and management to coordinate installations, prioritise workloads, manage equipment and ensure customer expectations are consistently met \n • \n Assist with digital stock control and inventory management, tracking equipment and parts usage, recording asset movements and identifying discrepancies through company reporting systems \n • \n Adhere to Agilico's quality, health & safety and data management standards, ensuring all installation records, service logs and customer documentation are complete, accurate and audit-ready \n\n What we are looking for: \n\n • \n Good understanding of IT \n • \n Must be a driver \n • \n Hands on person \n • \n Troubleshooting/problem solver \n • \n Good communication \n\n Working hours:Monday to Friday, 9am to 5pm \n Benefits: \n\n • \n Opportunities to progress and grow your career \n • \n 23 days holiday plus bank holidays, rising to 28 days after 5 years \n • \n Stakeholder pension scheme & death in service benefit \n • \n Agile Perks reward platform offering discounts and great deals \n • \n Healthcare cash plan covering everyday expenses such as opticians, dentist etc \n • \n Cycle to work scheme \n • \n Volunteer days \n • \n Referral bonuses if you nominate a friend or a new customer \n • \n Employee Assistance Programme – free advice on relationships, mental health and financial planning and more. \n • \n Enhanced maternity and paternity scheme \n\n Future prospects: \n 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. \n Important information: \n This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. \n Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. \n On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. \n If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! \n Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

\n Private Client Tax Senior Manager \n Edinburgh \n \n A leading independent accountancy and advisory firm is looking to appoint a Private Client Tax Senior Manager to join its Edinburgh office. This is a senior leadership opportunity for an experienced tax specialist to manage a high-value portfolio of private clients, lead a talented team, and play a key role in the continued growth of a respected and ambitious practice. \n Working closely with business owners, high-net-worth individuals, and entrepreneurial families, the successful candidate will deliver bespoke tax advice across income tax, capital gains, inheritance tax, trusts, and international issues. \n \n Key Responsibilities \n \n • Oversee a varied portfolio of complex private client tax matters, including UK and international tax planning, trusts, and estate planning.\n, • Act as a key point of contact for high-value clients, developing long-term relationships based on technical expertise and proactive service.\n, • Lead a high-performing team of tax professionals, providing mentorship, technical guidance, and career development support.\n, • Collaborate with partners and senior leadership to shape the firm’s private client strategy and support growth through client development and networking.\n, • Identify tax planning opportunities and work on specialist assignments such as residence and domicile issues, succession planning, and family wealth structuring.\n, • Ensure compliance standards are met and that the team maintains up-to-date knowledge of UK tax legislation and HMRC practices.\n \n \n Candidate Profile \n The ideal candidate will: \n \n • Be CTA and/or ACA qualified with significant post-qualification experience in private client tax.\n, • Have a proven track record of managing complex tax matters for HNWIs, business owners, and family trusts.\n, • Demonstrate excellent technical knowledge, commercial awareness, and a relationship-led approach.\n, • Be confident leading a team and supporting junior colleagues with their development.\n, • Possess strong communication skills and the ability to explain complex tax issues clearly to clients.\n, • Be ambitious, collaborative, and motivated to help drive the continued success of the private client offering in Edinburgh.\n \n \n What the Firm Offers \n \n • A senior leadership position with real influence and autonomy.\n, • A supportive, inclusive culture that recognises individual contribution.\n, • Hybrid and flexible working arrangements.\n, • Access to a high-quality and diverse client base.\n, • A competitive salary and benefits package, including bonus potential.\n, • Clear career progression and the opportunity to become a key figure in the firm’s strategic growth plans.\n \n \n This role is ideal for a seasoned private client tax professional who thrives in a collaborative environment and is ready to step into a visible, client-facing leadership role in one of Scotland’s most vibrant financial centres. \n \n iMultiply is committed to diversity and will promote diversity for all employees, workers, and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individuals’ protected characteristics. \n If you like the look of this vacancy and think you could perform the role, but you don’t think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from black and minority communities, are less likely to apply for jobs where they don’t meet 100% of the requirements. iMultiply would encourage you to apply for roles where there is room for development and growth. \n \n

\n \n Outstanding new Tax opportunity with flexible, hybrid or in office working, varied client portfolio, good benefits package generous holidays and a real commitment to both self development, structured training and your all round well being. \n \n Lochead Sandford Recruitment's client, one of our well established large and most forward thinking CA firms who continue to expand,seeks to recruit an experienced Corporate Tax Manager or ambitious Assistant Corporate Tax Manager to work to develop quickly upwards to Manager, to join their team. \n \n Our client's tax professionals provide a comprehensive range of tax services including dealing with tax planning, implementing practical tax strategies and compliance. \n With an increased demand for tax services, our client seeks an experienced and ambitious Tax Manager to join their tax team. You will work closely with partners, clients and fellow team members and the position offers an excellent opportunity to build an influential role around your strengths. \n \n \n If you think you will enjoy being part of a successful, sociable and friendly tax team and are seeking a challenging and stimulating role which offers prospects for career development, please do apply. \n \n The role: \n Our client seeks an experienced professional to supervise, grow and develop the team. \n \n You will take full responsibility for managing a portfolio of the Firm's largest corporate tax clients and support the designated management team and partners. \n \n Key Responsibilities: \n · Lead on the management of corporate compliance services. \n · Supervise and guide assignments as necessary to make sure all filing deadlines and related time limits are met. \n · Supervise the work completion, delegating as required, and ensuring effective delivery of work and targets are monitored and achieved. \n · Assist with departmental management and administration, including staff appraisals. \n · Coach, support, supervise and train team members. \n · Contribute to the development and management of the department, i.e. business development, sales and marketing, quality, admin processes, and resource planning. \n · Keep technically up to date and assist the dept leadership team, as appropriate. \n · Monitor and take responsibility for issuing of corporate fees and wip maintenance. \n \n The Person: \n Successful candidates will have broad current/recent Corporate Tax experience gained from ideally working in another UK Practice Firm, with excellent technical knowledge, and proven experience of taxation compliance and review, supervisory skills and an excellent communicator in order to develop relationships with clients and colleagues. You will have a positive and confident approach to work, be able to work as part of a team or on lone assignments, have proven time management and organisational skills and will be passionate about excellent customer service. \n \n Ideally you will be ATT/CTA qualified (or equivalent). \n \n With proven organisational skills and ability to takes ownership of tasks, you will be highly client focused with an enthusiastic, flexible approach to work and your team. \n

\n Your new company \n \n Our client is a respected public sector organisation committed to delivering high-quality services that make a positive difference to communities. Due to increased recruitment activity, they are seeking a Talent Acquisition Assistant to join their People & Organisational Development team on a temporary basis for up to six months. \n This is an excellent opportunity for an organised and proactive recruitment professional to support end-to-end recruitment processes, ensuring a seamless and professional candidate experience from offer stage through to onboarding. \n Your new role \n \n Working closely with the Talent Acquisition and HR teams, you will coordinate all post-offer recruitment activity, ensuring new employees are onboarded efficiently and compliantly. You will be responsible for managing candidate communications, employment checks, onboarding administration, and supporting hiring managers throughout the process. Key Duties: \n \n • Coordinate all recruitment activity from conditional offer through to onboarding.\n, • Issue offer letters, contracts of employment, and associated documentation.\n, • Manage pre-employment checks, including references, right-to-work verification, and disclosure/background screening.\n, • Liaise with candidates, hiring managers, and external providers to ensure onboarding milestones are met.\n, • Maintain accurate records on recruitment and HR systems.\n, • Monitor compliance requirements and ensure all documentation is completed before start dates.\n, • Coordinate induction schedules and new starter arrangements.\n, • Provide regular updates to hiring managers on onboarding progress.\n, • Support recruitment campaigns and workforce planning activities as required.\n, • Produce reports and data to support recruitment performance and compliance monitoring.\n, • Ensure all recruitment activity is delivered in line with public sector policies, employment legislation, equality commitments, and GDPR requirements.\n \n What you'll get in return \n \n • Competitive rate of pay\n, • Hybrid working- 1 day in office\n, • Opportunity to gain valuable experience within a large public sector organisation.\n, • Collaborative and supportive team environment.\n, • Meaningful work supporting essential public services.\n, • Immediate start available.\n \n What you'll need to succeed \n \n You will have previous experience in a recruitment, talent acquisition, or HR administration role and be comfortable managing multiple priorities within a fast-paced environment. \n You will also demonstrate: \n \n • Experience supporting recruitment and onboarding processes.\n, • Excellent organisational and administrative skills.\n, • Strong attention to detail and accuracy.\n, • Excellent communication and stakeholder engagement skills.\n, • Experience using applicant tracking systems (ATS) and HR systems.\n, • Ability to handle sensitive and confidential information appropriately.\n, • Strong IT skills, including Microsoft Office applications.\n \n What you need to do now \n \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk \n

DUTY SECURITY MANAGER Contract: Banking Location: Edinburgh, EH12 1HQ Hours of work: 50 Hours Per Week (Monday – Friday) Contract Type: Permanent Hourly Rate: £16.13 per hour We are seeking a Duty Security Manager to oversee the day-to-day operations of security services, ensuring all contractual requirements are consistently met. Job Description This role is responsible for leading, managing, and delivering contract performance for ISS placemakers in line with obligations to a major banking client within the assigned area. We are looking for an individual who can support operational performance and contractual KPIs by ensuring daily activities meet and exceed stakeholder expectations. You will play a key role in maintaining a fully trained, motivated team focused on preventing security breaches, achieving performance standards, and delivering a world-class customer experience. The Role • Achieve deployment KPIs and ensure operational coverage meets contract requirements, • Lead, manage and motivate a team of security personnel to deliver high performance, • Deliver effective manpower and establishment plans aligned to operational needs, • Drive a customer-focused culture and Service Excellence approach across site operations, • Plan and direct local operations in compliance with BS 7499 and assignment instructions, • Conduct shift briefings, including security intelligence, penetration testing updates, and health & safety requirements, • Manage team performance, addressing underperformance through formal processes such as counselling, investigations, and disciplinary procedures, • Build and maintain strong relationships with the client, ISS service lines, and on-site partners About You • Proven experience in managing teams and leading people effectively, • Strong knowledge and hands-on experience within the security sector, • Valid front-line SIA licence (Security Guarding, Door Supervision, or Close Protection), • Solid understanding of security guarding operations aligned to BS:7499 standards, • Demonstrable commitment to delivering excellent customer service, • High attention to detail with a professional approach, • Proficiency in Microsoft Office applications, • Strong report writing skills, • Strong interpersonal and stakeholder management abilities Please note: Candidates must be able to pass BS7858 vetting checks The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you. Join ISS and be part of something bigger. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Location: UK (remote) | Full-time Ready to become our new Customer Success Manager at Roamler? P&G, Red Bull, Unilever. You know the names, and at Roamler you will work with them directly. Our crowdsourcing app sends thousands of Roamlers into stores across multiple countries, to check shelves, build promotional displays and capture what is really happening at the point of sale. We turn those insights into execution, and that drives real business decisions for the biggest FMCG brands in the world. As Customer Success Manager you are the link between those brands and our platform. What you will do You own your client relationships from start to finish. You are their go-to person, and you make sure their goals are not just met but exceeded. Your days are varied: you run several retail projects at the same time, covering everything from operations to commercial strategy. You spot opportunities to grow your accounts, and you team up with sales to bring new clients on board. Internally you share insights, run evaluations and help colleagues across Europe sharpen their projects. Who you are You have experience in supermarket retail or in a client-facing role, and in our book that beats any qualification. You are structured and analytical, and you can juggle several things at once without dropping any of them. You communicate clearly, you enjoy presenting to clients and you take initiative rather than wait for it. Excel and PowerPoint hold no secrets for you, and you are curious about how AI can make your work and your clients smarter, because we use it every day. Above all, you feel at home in a scale-up where things change fast, because you like it that way. What we offer • A competitive salary of £30,000 to £40,000, • Company pension plan and life assurance cover of 2x your basic annual salary, • 25 days of holiday on top of UK bank holidays, • Full remote working from anywhere in the UK, • Laptop and a £250 budget to set up your home office, • An informal, international team with a genuine can-do mentality: we work hard and have fun doing it, • Room to grow as fast as Roamler does Our story is far from over - are you ready to grow with us? Apply now! We are an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Executive Assistant (Remote, UK-Based) Location: Remote (UK only) Employment Type: Full-time, permanent Salary: Competitive, based on experience About Us This company are a fast-growing international investment firm specialising in real estate and private equity. With leadership split between the US and the UK, They operate in a dynamic, fast-paced environment where clarity, autonomy, and impact matter. As they continue to scale, They are seeking an exceptional Executive Assistant to support our Managing Director in the US, while working closely with our UK team. Role Overview This is a pivotal role for an experienced, proactive Executive Assistant who thrives in an international setting. You will provide high-level support to the Managing Director and senior leadership, taking ownership of complex diary management, cross-border coordination, and strategic administrative support. In addition, you will occasionally assist with personal PA duties to ensure smooth day-to-day management of both professional and private commitments. The right candidate will be highly organised, responsive, and adaptable, with the confidence to manage competing priorities across multiple time zones. Key Responsibilities • Manage complex executive calendars across UK, US, and international time zones with precision., • Coordinate and schedule meetings, calls, travel itineraries, and logistics., • Monitor and prioritise high-volume inboxes and communications on behalf of senior executives., • Prepare documents, agendas, briefing packs, and reports., • Maintain and update records, contact databases, and CRM systems (HubSpot)., • Track follow-ups, deliverables, and deadlines to ensure priorities are met., • Provide administrative support on special projects, including research, reporting, and investor or partner coordination., • Handle confidential and sensitive information with complete discretion., • Assist with occasional personal PA duties (e.g., personal scheduling, household/vendor liaison, and other ad-hoc support as required). Required Qualifications • Minimum 3 years' experience as an Executive Assistant or in a comparable high-level administrative role., • Fluent in English with excellent written and verbal communication skills., • Advanced skills in Google Workspace (Calendar, Docs, Sheets, Gmail)., • Experience using Slack for internal communications., • Proficiency with HubSpot CRM (or a similar platform)., • Strong ability to coordinate seamlessly across multiple time zones., • Previous experience working in a remote or hybrid environment., • Highly organised with exceptional attention to detail and time management., • Previous background within Private equity/ property investment Preferred Experience • Background in finance, investment, or professional services., • Experience supporting executives across both UK and US markets., • Familiarity with international business etiquette and scheduling., • Confidence with tools such as Notion, DocuSign, and Zoom. What We Offer • Competitive salary tailored to experience., • Employer pension contributions (in line with or above UK auto-enrolment)., • 28 days paid holiday inclusive of bank holidays, with additional days for long service., • Remote work stipend and full home office equipment., • Private health insurance, including mental health support., • Ongoing training and professional development opportunities., • A collaborative, ambitious, and internationally connected team. Benefits: Pension contribution, 28 days paid holiday (including bank holidays), remote work stipend, private medical coverage, home office equipment, and ongoing professional development support. Right to Work This role is open to UK-based candidates only, with full right to work in the UK. We are not able to sponsor visas at this time.

Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow. 🎁 📍Remote |💰Competitive Salary + Benefits About the roleWe’re looking for a detail-oriented and proactive Partner Operations Assistant to join our team on a fixed-term contract until the end of April. In this role, you’ll help bring our product portfolio to life — setting up new products and keeping existing content sharp, accurate, and aligned with our brand. It’s a brilliant opportunity for someone who thrives in a fast-paced environment and enjoys working with both content and process. • Create and set up new products in our content management system, ensuring all information is accurate, compelling, and aligned with brand guidelines., • Update and amend existing product content, including copy, pricing, and imagery, to maintain quality and accuracy., • Assist with image editing and the organisation of the product image library., • Support the team with ad-hoc tasks and projects, ensuring deadlines are met., • Excellent attention to detail with strong organisational and time management skills., • Confident communicator with strong written English skills., • Ability to multitask and work effectively in a fast-paced environment., • Proactive and adaptable, with a willingness to learn and take on varied tasks., • Familiarity with content management systems or e-commerce platforms (desirable but not essential)., • Basic image editing skills (e.g., Photoshop) would be a plus.What’s in it for you?We believe in empowering our team to do their best work. Enjoy: 💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes. 💆🏾‍♀️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices. 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working. 📈 Career Growth: Learning allowances, coaching, and development programs. 🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days. Want to see more? Check out our Linked In pages below:_ Our Ways of Working:We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond. Unless specified otherwise, most of our team works from the London office 2 days per week as part of our hybrid approach. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Service Desk Analyst 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This is a superb opening to join TXP on a 6 month fixed term basis; the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - • Experience in a busy telephone based customer services environment, • 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role, • Professional and polite telephone manner, • Proven customer service experience, ideally gained in a busy environment, • Experience of MS Office & Lotus Notes, • Demonstrable analytical and problem-solving skills, • ServiceNow - desirable, • Desirable: Some Datacentre/Cloud deployment experience We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. Achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

If you know all there is to know about asset finance and are impeccable in every area of sales, we want to hear from you! Offered as a remote position, this Regional Account Manager position sits within one of the most successful companies in its sector and offers a commission structure that would be difficult to find elsewhere. What’s in it for you? • Work hours: Monday to Friday, 9am to 5:30pm, • Salary: £36,000 plus uncapped commission from £5000 per month OR £41,000 plus uncapped commission from £7500 per month, • £550 car allowance pcm, • Phone and Lapton, • Uncapped commission, • Remote working, with the first week in the office and one day a month at the office, • Dealth in service insurance, • 20 days holiday plus bank holidays, • Christmas shutdown, • Birthday off, • Holiday buy back scheme, • Wellbeing support, • Voluntary days, • Regular incentives and recognition Regional Account Manager Responsibilities: • Identify and pursue new business opportunities, expanding market presence and business growth, • Drive the growth and development of vendor accounts, turning opportunities into income and leading its overall success, • Create and implement effective business and sales strategies, aiming to increase revenue from new and existing accounts, • Lead account planning initiatives to deepen client relationships, unlock new revenue streams, and increase revenue, • Boost brand visibility by attending specialist events and undertaking professional networking, • Represent the company, its vision and values with clients, partners, and colleagues, • Partner with teams across the group to drive cross-selling opportunities, • Support seamless operations by collaborating and building strong internal relationships with key teams, including marketing, finance, underwriting and executive leadership, • Ensure all lending, credit and compliance standards are met, and all activity adheres to lending and regulatory processes Regional Account Manager Skills and Experience: • Possesses significant asset sales experience, which must have been gained in vendor finance or a commercial finance environment, • Demonstrable sales and business acquisition skills, who can deliver growth from existing and new accounts, • Shows well-developed sales and networking skills, is confident liaising at all levels and can build rapport with ease, • Hungry to succeed and loves the chase, is the type to continually hunt new opportunities and follow up with the aim of converting, • Focused on targets and objectives, has a proven track record of hitting KPIs, • Entrepreneurial with a commercial mindset and desire to continually go above and beyond, • Professional and proactive, who brings a positive, 'can-do' attitude to work and plenty of enthusiasm

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

SSS Public safety is a subsidiary of NEC Software Solutions and is a market leading developer and supplier of mission critical solutions to blue light emergency services around the world, ultimately helping them to protect and save lives. Additionally, our customer portfolio extends to many significant non blue light, Government and non-government service providers. including British Transport Police (BTP), National Highways (NH), Civil Nuclear Police (CNC), Ministry of Defence Police (MDP) and UK Coastguard (HMCG). While you read this ad, NEC Software Solutions software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way. Discover more at www.necsws.com We are seeking a Project Engineering Manager to join our team in London, the work involves acting as a design authority for radio projects for Blue Light customers whilst project managing all aspects of delivering on-time, within budget & to a high quality for the customer Key Duties & Responsibilities • Define technical architecture / solutions in support of MPS Managed Radio Service requirements;, • Produce detailed Design and Costing schedules and formal quotation proposals over the implementation of large and complex radio related projects;, • Plan, project manage and implement delivery of solutions to large and complex MPS radio related projects. This includes the provision of regular customer project management update reports (RAG status);, • Prioritise and deliver packages of work within agreed budget constraints, timescales and acceptable quality standards;, • Technically direct multi-disciplinary teams of up to 15 people;, • Mentor and develop the team members, fostering a culture of continuous improvement and innovation;, • Independently lead customer radio related requirement discussions from both technical and operational perspectives;, • Develop new procedures and documentation over implementation of new MPS radio systems, solutions and services;, • Assess technical impacts of MPS change requests;, • Attend routine internal and customer facing meetings;, • Identify and resolve project issues and conflicts, implementing effective solutions Due to strict security clearance requirements needed for this position, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more Whilst employees can work remotely in this role, applicants must live within 1 hour of London in order to be able to get to the office to meet our customer SLA's. • Ability to obtain or preferably to currently hold SC level UK National Security Vetting, • Highly motivated and proactive, • Excellent communication, client facing and influencing skills, • Project Management methodologies, • Knowledge of Airwave and understanding of TEA2 code of practice, • Knowledge of Tetra Radio Technology (Infrastructure (TMO/DM0) Mobiles, Handhelds & Desktops), • Knowledge of Digital & Analogue Radio Systems used by Blue Light Services We are proud of the benefits we offer employees of NEC Software Solutions • 25 days paid holiday with the option to buy/ sell;, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost);, • A Group Pension Plan with fantastic employer contributions up to a maximum of 5%;, • A fantastic selection of flexible benefits to suit your individual needs;, • We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life; To be considered for this role the candidate: • Need to be located for easy commute to London, • Met Police Security Clearance is required for this role, if a candidate does not already hold such clearance this must be achieved before they can commence in this role

Our client is currently seeking a Fully Remote Project Manager to join their team on a permanent basis. The Project Manager will be required to ensure the long-term success of their clients by managing the delivery of innovative platform solutions. Key Responsibilities: • Ensure the delivery of platform solutions and making sure that solutions are properly scoped, designed, implemented, and tested to meet client needs., • Be accountable for the overall health of client relationships by identifying, defining, forecasting, tracking, and reporting on key account performance metrics., • Create 3-week sprint project plans and lead sprint reviews to discuss progress, challenges, and improvements., • Communicate requirements clearly and consistently across teams., • Attend daily stand-up meetings with developers and QA to discuss goals and any roadblocks., • Meet with the customer success team to discuss progress, timelines, budgets, and business rules., • Provide demos to clients as needed., • Work with various team members and deliver feedback in a positive, supportive manner., • Constantly monitor and report on the progress of projects to all stakeholders., • Ensure all required documentation and deliverables for the project are met. Key Skills and Experience: • Proven experience in managing digital/technology recommendations, strategies, and solutions for enterprise-level clients., • Proven ability to prioritise and manage multiple projects while paying strict attention to detail., • Project Management and SPRINT planning experience., • Ability to work effectively in a fast-paced environment, both as part of cross-functional teams and independently., • Excellent interpersonal skills, including strong written and verbal communication., • Self-starter with a strong ability to identify and solve problems., • Exceptional listening, negotiation, and presentation skills., • Travel will be required for this position but will depend on the location of the candidate. Company Benefits: • Flexible working/Fully remote, • Hard work is rewarded and promotion from within., • Real ownership of projects., • Training and development., • Collaborative startup office environment., • Working with a talented international team., • Solutions you'll proudly share with your family and friends. FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing, and Creative fields for permanent, freelance, and contract positions. Please contact us to discuss one of our many positions.

Supply Chain Operations Coordinator We are currently recruiting for a Supply Chain Operations Coordinator to work based in Billericay, Essex on a full time, permanent basis. About us DCK Group a global leader in the design, supply of fashion jewellery and accessories. Here at DCK our people are central to everything we do. We are welcoming, friendly and have a culture that promotes learning and development from day one. Diversity, equality and inclusion are the core of who we are and reflect this in every aspect of our company culture, DCK DNA. It’s a great time to join DCK, we are looking for dynamic individuals who are as passionate about our business as we are, as it continues to flourish and grow. We offer a variety of benefits, including 25 days paid holiday plus bank holidays, flexible working hours - core hours of 10am - 4pm and 4pm finishes every Friday, Agile working, including WFH opportunities throughout the week and many more. Our Head Office is in Billericay, Essex with transport links to Central London, Stratford and Southend. We also offer free parking if you drive to us! Primary purpose: To be responsible for the development and leadership of the Supply Chain Operations Assistants and manage priorities and the team’s workload ensuring the delivery of high quality, productive and accurate operational support to the business, driving best practice and streamlined ways of working through implementing process improvements and training. Key responsibilities: Optimises the efficiency of the Supply Chain Operations and Logistics team, supporting operational excellence and driving efficient administration on the team - • Manage cross function administration to enhance efficiencies to all functions, collating and directing workflow, ensuring tasks are completed accurately and in a timely manner, • In depth understanding of all areas within Supply Chain Operations and Logistics team, able to support the admin pool as necessary, • Provide admin support for complex or difficult tasks utilising wider business knowledge to complete the task, • Manage fines process ensuring that all fines are loaded correctly resolving any queries as required, • Super User on WFX making amends to the system as required, • Monitor system governance (running reports to ensure that all data is captured and accurate e.g. card types / colour / size etc and ensuring teams make the necessary corrections), • Managing setting up packing codes on WFX as directed by the Packaging Supervisor, • Critical path management, ensuring that testing / commitment and supply chain deadlines are met, • Act as first point of escalation for the admin team, • Lead Supply Chain Operations admin meetings ensuring that the team are clear on priorities and rationale behind workload, • Develop Supply Chain Operations Assistants ensuring they have the knowledge, skills, tools and support to complete the relevant admin tasks, • Ensure that admin SLA’s and KPI’s are maintained, • Ensure that Brand PO’s are raised accurately and that any issues are discussed with the brand and rectified prior to the PO being raised, • Act as the main point of contact between the brand teams and the Supply Chain Operations Admins Ad-hoc - Support with onboarding new suppliers as and when required Support with on-boarding of new brands where required Support with new business opportunities as and when required Communication & Culture- role models efficient communication at all levels creating an inclusive and warm culture in line with the DCK DNA - Establishes clear and engaging communication routines with colleagues at all levels, to encourage a culture of transparency, accessibility, regularity, and clear direction. Acts as a technical visionary and specialist who inspires innovation and instills commerciality in every decision made. Routinely reviews process and systems for innovation and commerciality. Supports the establishment of a warm and supportive culture within the team, has awareness of team environment and behaviors, and actively assists with areas of concern. Acts as a DCK role model. People- role models the DCK DNA, driving own development and building strong relationships - Supports the teams to deliver consistent standards & improved performance through positive engagement. Provide guidance to the Commercial Operations team, including training and motivation of the team, optimizing productivity of individuals and collective work performance. Champion team spirit and support the team to achieve their KPI’s celebrating success along the way. Passionate about your own & your team’s development – driving your own development and providing guidance to the team. Build and maintain strong relationships across business functions, improving communication flow across brands. Skills and qualifications: Prioritization Organization Critical Path Management Communication – written and verbal Managing deadlines Resilience Negotiation and Influencing Please send updated CV to apply! Your application has been successfully submitted! _

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

Accountant – Qualified / Qualified by Experience Award winning accountancy practice based in Caterham, Surrey requires an experienced accountant able to lead others in the team with cloud accounting. In this role you will provide a high standard of technical service to clients, ensuring accurate and timely delivery in line with client requirements. You'll also be responsible for: • Working from client provided and in-house done bookkeeping to prepare and complete corporate and small limited company and self employed accounts, • Preparing corporation tax returns (CT600) with appropriate calculations, • Completing self assessment tax returns for individuals and self employed traders, • Assisting in-house bookkeepers with their accounting and software queries especially when needed to correct errors and updating and reconciling ledgers, • Carrying out VAT checks and reviews of bookkeepers work, • Liaising with clients to obtain information to complete above tasks, • Complying with financial laws, regulations and standards alongside in-house policies, • Reporting discrepancies and issues (including potential fraud) to senior management, • Software used includes Xero, Sage (Cloud and 50), Freeagent and QuickBooks. You should also be proficient in Microsoft Office (Outlook, Word and Excel)., • Migrating clients onto cloud bookkeeping including setting up opening balances and integrating any third party apps (eg tills, sales channels, stock control, payment systems etc), • You should be able to demonstrate good communication skills and be able to manage time effectively and efficiently ensuring deadlines are met with excellent accuracy and attention to detail., • Keeping personal accounting qualifications up to date Skills & Experience: • Proven experience in preparing company and self-employed accounts and tax returns, including dealing with HMRC, • Excellent working knowledge of cloud accounting software, preferably Xero (including client onboarding), • Strong Microsoft Office skills, especially Excel, • Excellent communication skills and a polite telephone manner, • High attention to detail and the ability to work effectively under deadlines, • Accountancy practice background preferred Why Join Our Client? • Location: Based in Caterham with the option to work from home one day a week, • Full-time role: Monday to Friday (9 am to 5 pm), • Benefits: 20 days holiday (plus bank holidays and Christmas/New Year closure), • Workplace Pension scheme, • Health Plan This is a fantastic opportunity for an experienced accountant to take on a leadership role and work in a forward-thinking, award-winning practice. If you’re ready to take the next step in your career and lead digital accounting transformations, apply now or contact Kourtney Luckett at TPF Recruitment for more details! We look forward to hearing from you.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London, Cardiff or Distributed | 💰 £115,000 - £125,000 + | ⭐Our Tax team We're looking for a hands-on, enthusiastic and practical International Tax and Transfer Pricing Lead to support the Tax team at Monzo, and our wider Finance team. You’ll be joining our Tax Team and reporting into our Head of Tax. You’ll be supported by our International Tax Manager, as well as local advisors where required. 🔑You’ll play a key role by... • Leading the Tax Squad on all international expansions, with support from the other Squad members on employment taxes, VAT, and operational taxes as required., • Owning all direct tax compliance and reporting in the EU and the US, and assisting the business with local direct tax advice on an adhoc basis. This could be on anything, from new products, to new hiring strategies, to new funding proposals., • Owning the design and implementation of our Global Transfer Pricing Policy, including ensuring ongoing compliance requirements are met., • Being the key tax point of contact for local finance teams, ensuring they feel supported from a tax perspective, and have all of the information they need in a timely manner., • Supporting our Corporation Tax Senior Manager from a local entity perspective in relation to Group-led tasks such as Pillar 2, country by country reporting, and ETR forecasting. 🤩We’d love to hear from you if you... • You’re a qualified accountant and/or qualified tax advisor, • You’re an experienced people manager, • You have significant experience working inhouse in international tax and/or transfer pricing (in FinTech or other Financial Services is a bonus!), • You’re comfortable working relatively autonomously, • You’re energetic and are hands-on with your work, tackling whatever needs doing to make things happen, • You enjoy the challenges that come with international expansion, • What we’re doing at Monzo excites you! 🙌What’s in it for you 💰 £115,000 - £125,000 ➕ share options. 📍This role can be based in our London or Cardiff office. We're also open to distributed working within the UK (with the expectation of occasional work from our London office, for key meetings). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps: • Phone call with recruiter (30mins), • Initial video call with hiring manager (30 mins), • Technical case study video interview with Tax team (60 mins), • Behavioural interview with finance team (45 mins) Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖 _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-NZ1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Description About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The role opportunity: The Senior Project Manager is imperative in leading large complex projects for either our customers or internal stakeholders. This is a busy, fast paced role that you can really make your own with the opportunity to implement real change. We are looking for an individual who enjoys working in a high-paced environment and who is able to deliver to tight timescales through innovative and organised methods. This person would also need to be prepared to conduct monthly client visits across the UK. Key areas of focus: Joining our Programmes & Installations team, you will be responsible for working across multiple projects from beginning to end within the agreed timescale. You will work with various stakeholders across the business to deliver customer driven projects independently or as part of a wider programme to time cost and quality criteria. Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. • Lead the team of Project Managers for a given sector(s); ensuring they are supported to work at their most effective and deliver projects to time, cost and quality, • Responsible for the provision, content and quality of regular programme and project reports within your sector(s); working to ensure they are truthful, current and relevant, • Responsible for the successful delivery of larger projects or multi-site programmes within your sector; occasionally working under the direction of a programme manager for transformational programmes, • Support your team with prioritization of workload, and work yourself in line with company objectives, • Provide feedback, advice, project updates and encouragement to team members, • Manage deadlines and push the team (and yourself) to ensure timeliness, • Working within the senior leadership team, managing different teams to ensure delivery of projects on time to a high standard, • Manage multiple projects and controlling competing demands to ensure expectations are met, • Introduce new procedures to improve our customer experience, • Coordinate different project elements to ensure key milestones are met, • Evaluate project delivery to identify ongoing improvements to ensure a seamless service, • Provide advice on the management of projects, • Organise various people working on a project, • Ensure all project documentation is created and kept up to date, • Make sure that all the aims of the project are met, • Make sure the quality standards are met, • Drive multiple projects simultaneously and meet project goals and objectives by tracking costs, performance, service level agreements (SLAs), and other metrics., • You will lead or partner with the department, executing against the operational plan to ensure outcomes are delivered efficiently and effectively. Customer Driven: • Identify and assess customers’ needs to achieving and exceeding customer satisfaction, • Build sustainable relationships and trust with customers through open and interactive communication, • Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution About you: You will be a passionate and motivated individual with the ability to spin multiple plates (projects) at once! You value an organised approach and are able to take individual tasks upon yourself to complete tasks on time. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • A motivated team player and leader with a true passion for what you do, • Strong analytical and problem-solving skills, • Excellent organisational skills with the ability to deliver in line with strict timescales, • Self motivated and able to seek information and develop knowledge and skill, • Leadership qualities, such as motivation techniques and conflict-management Your experience • Extensive experience in project management within IT, • In depth knowledge and skills of project management, • Experience of working with senior management and external customers, • Knowledge of the telecommunications industry, especially of internet service providers, • Proficient with Microsoft Office applications ( Word, Excel, PowerPoint, Visio). It would be beneficial to have... • Understanding of Data Network Technology – SD-WAN, MPLS, VPN, Internet, Cisco, etc., • Knowledge of managed Network Services, including but not limited to, SD-WAN, MPLS, VPN, security services, LAN/WAN, and cloud is required. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

We are looking for a Product Manager to join our London team on a 12-month FTC. We are searching for someone with a passion for beauty who is commercially minded and consumer focused to manage multiple brands and deliver an innovative, trend led product range. You will be responsible for delivering end to end new product development process, from ideation to final approval for multiple brands. The ideal person will bring strong project and team management skills to establish NPD timelines and develop of a junior team. Finally, you’ll be someone who embraces Revolutions dynamic culture of executing with speed and quality while thriving in an entrepreneurial environment and being comfortable with collaboration across all parts of the business. What you’ll do: • Expert product management of multiple brands or categories of the business., • Consumer led vision. Ensuring all products and ranges are developed and launched in line with brand standards., • Focused on delivering end to end brand product strategy for all consumer touch points. Understands the different needs of social, digital & retail but delivers commercially viable products which increase profitability for the business., • Working with Product Director, Brand and Commercial teams to range build innovative, trend led product range in line with commercial go to market plan., • Consumer focused, understands the evolving needs of the consumer with the brand. How they interact, communicate, behave, and buy. Feeding in insights and working closely with brand, commercial, trade marketing and social teams to deliver robust consumer driven activity & products for the brand., • Sign off brand & categories with the Product Director. Responsible for managing timelines and expectations., • Strong communication skills. Drives product awareness and messaging with internal teams., • 360 approach to product and brand activity at all times., • Review sales trends to help inform and define new product trends, • Undertake customer and social listening to identify the latest in new product development trends. Identify consumer needs states and functional & emotional benefits of new products, • Work in alignment with the Brand teams to ensure new launches are executed true to vision with detailed messaging., • Reactive to product, social & global trends. Strong digital awareness., • Lead and develop a product team., • Manage Product Assistants to ensure projects are executed on time and brand standards are met., • Responsible for Product Assistant’s personal development and works with them to meet their objectives and targets., • Expert CPA management. Establish & defines NPD lead times, ex-factory dates and critical path management. Feeding this information to ensure all touch points of the business have the correct information., • Own and manage relationship with NPD suppliers/licensors, including briefing new projects, formulations, and sample pack designs. Look at supply base, business relationships set to determine best supply/business options. Where needed work with technical team to source and onboard new suppliers., • Confidently can negotiate cost prices, terms and MOQs. Ensuring target margins for brand or category are met and in line with commercial requirements of the business., • Oversee the sample production process and that of junior team members, including approval of samples and evaluating submissions. What you'll have: • Established experience in product development within the Beauty Industry., • Multi-category & brand management: deep understanding of cosmetics, skincare and beauty NPD., • Demonstrated success in developing and launching products, showcasing strong market performance, • Industry aware: Strong understanding of market trends and consumer needs, • Excellent leadership, management and communication skills. Experience in leading product teams., • Deep understanding of product formulation & experience working with a global dynamic supply base., • Passion for beauty & innovation. Being part of Revolution Our purpose is to create incredible quality, socially driven, cruelty-free and vegan AFFORDABLE BEAUTY that every person can enjoy. We feel exactly the same about working for us, there should be something for everyone and we want to create an environment that everyone enjoys and feels empowered it. Our roles offer a lot of autonomy and opportunity – to deliver, to grow and to collaborate. Inclusivity is at the heart of what we do, everyone has the chance to make a difference, and what we do, we do together. We currently operate on a hybrid model, offering 3 days a week in the office and 2 days working from home.

Are you looking for a great experience in a fast-paced and innovative wine company? In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring our customers (we call them Angels) better quality wine for a better price. No thirsty middlemen as far as the eye can see. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. We’re looking for talented, enthusiastic and focused people to join our Customer Happiness Team to work directly with our customers. In other words, our Customer Happiness Advisors are the wonderful people who answer calls and respond to customer emails. They go above and beyond to take care of our Angels—anticipating their needs, solving problems, and making sure every experience is seamless. Their goal is to remove the guesswork from enjoying great wine, so our customers can simply sit back and savour every sip. It’s not easy work - you need to be confident, calm and resilient. You need to be an outstanding problem solver and a great listener, too. If you don’t love helping people, this is not the job for you. Still reading? Then here’s the part where we (and some of our team) tell you why you’ll love working with us. We’re on a mission to change the wine industry for the better. That means everything from giving our Angels direct access to the world’s best independent winemakers, to supporting charitable projects like ‘Carmen’s kids’ - a soup kitchen for school children in South Africa run by Carmen Stevens, one of our winemakers. It also means that we want our entire team, whatever their role, to have the best experience and become the best they can be. We’ll challenge you, but we’ll develop you, too. “We value people and want to give our customers the best experience possible, and that reflects so strongly in how everyone in this team supports each other and how much of ourselves we put into what we do - the Customer Happiness Team is a collection of some of the most fun, wonderful people I've ever met and I'm lucky enough to call them my coworkers and close friends.” Alice, Customer Happiness Advisor since 2022 "I love being able to put a smile on our customer's face and provide reassurance wherever I can, whether this is putting things right for a customer or just having a lovely chat when placing an order." Hannah, Customer Happiness Advisor since 2018 _ What will I be doing? Working remotely or in our UK head office in central Norwich, you should expect to spend most of your time: • Answering calls and emails to help our customers make the most of their accounts, helping them track their deliveries and learn about our crowd-funded wines and winemakers, • We genuinely care about our customers (and each other), so an honest and empathic approach is a must, • We're an award-winning team, so you'll need to be dedicated to providing top-notch customer service and ready to go the extra mile for our customers, • Have fun whilst doing a fantastic job! What are the hours? This is a full time position, so you’ll typically be working 37.5 hours per week, spread over 5 days and you'll have 2 consecutive days off. We’re open 7 days a week, 9am-5.30pm - being able to work both Saturday and Sunday every weekend is vital. When would I start? We're looking for people who can join us on Monday 22nd September or potentially on the Monday 6th October 2025. • This is a temporary contract ending in December 2025 so we need people who thrive in a demanding environment and pick things up quickly. For those who really excel in the role, there will be permanent positions and contract extensions on offer. As part of the Naked family, we want you to know we've got your back. Here are a few of the perks you'll enjoy when you join the team... • A competitive salary of £12.60/hour - we're very proud to be a Real Living Wage employer, • Comprehensive induction training to help you hit the ground running, including a crash course in our wines, • We have Wellbeing Champions and access to mindfulness resources including the Headspace app, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more... If this sounds like you, and you're ready to join our award-winning team, we'd love to hear from you. We receive a lot of applications so make sure your CV stands out and don't forget to include a letter covering: • Why you're interested in the role, • Why you think you're the right person for the job, • When you can start, • Any questions you'd like to ask us We hope to hear from you soon, but if we don't, thanks for checking us out and best of luck with your job hunt. CV & cover letter application > one-way video interview & email task > mock call > virtual interview Equal Opportunities At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Accessibility and Adjustments Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc)to help us better address and respect your identity throughout the process.

Office Manager Role Private Family Office Location: West End, London Salary: £50,000 Predominantly office-based, with ability to work remotely after probation A highly regarded organisation is seeking an experienced Office Manager to oversee the smooth running of their private family office. This is an exciting opportunity for a proactive and organised individual to join a welcoming and professional team. Key Responsibilities: • Maintain supplies of office essentials (stationery, kitchen items, etc.), • Collaborate with the property team to ensure timely repairs and maintenance, • Manage vendor and supplier relationships, ensuring service contracts are met, • Act as the primary contact for the cleaning service provider, • Handle supplier queries and negotiate contracts and pricing with vendors, • Maintain office audit logs and service schedules, • Ensure office equipment (e.g., printers, copiers) is fully operational and liaise with IT as needed, • Manage office filing and document storage systems, • Source and compare quotes for office goods and services, • Ensure adherence to health and safety regulations, • Coordinate first aid and fire safety training, maintaining updated records, • Monitor and replenish first aid and fire marshal supplies, • Conduct risk assessments, organize PAT testing, and oversee emergency evacuation procedures, • Coordinate seating arrangements and oversee team relocations within the office, • Assist with office refurbishment and redesign projects, providing input and overseeing execution, • Maintain a tidy office environment and support departments with storage solutions What Our Client Is Looking For:, • Proven experience in office management and facilities management, • Strong organisational and multitasking skills, • Excellent communication and relationship-building abilities, • Familiarity with health and safety requirements, • Proactive and solution-oriented mindset This is an exceptional opportunity to become a key member of a collaborative team within a dynamic and supportive work environment. If you’re an experienced Office Manager with a can-do attitude, we’d love to hear from you!

We're delighted to be working with one of the UK's leading medical communications agencies, seeking an Account Manager or Senior Account Manager to join their dedicated and expanding team. You will join their client services team responsible for multiple projects, and handling one major client as the day-to-day contact, taking ownership of effective and efficient delivery of allocated tasks. Key responsibilities include ensuring work is delivered on time in full and to the highest quality standards, meeting the client's needs by working in partnership with all key functions within the agency, through regular, collaborative, clear and directive communication. Other duties include: • Creating, building & maintaining strong, effective relationships with new and existing clients, • Project management of campaigns from brief to execution, • Work closely and collaboratively with internal teams on content strategy and production management, utilising strong problem solving, multitasking and proactive/reactive prioritisation skills, • Responsible for developing and managing the day-today internal and external communications necessary to manage expectations, • Take ownership of effective management and adherence to budgets and timelines, liaising in a timely, clear and collaborative manner with project team members and creative services manager as required, • Providing input and managing the implementation of new and existing campaigns to ensure clients' needs are met, • Identifying and planning communications activities and opportunities, contributing to strategic plans, • Updating clients on project timelines, with clear, agreed, actionable next steps with deadlines It is essential you have medical communications experience and a relevant scientific or medical degree. This is a hybrid working position and requires only 1 day in the office each week. This is an exciting opportunity, with real career growth opportunities. Our client takes special pride in being a warm and embracing employer - benefits of joining their team include: • 25 days annual leave - plus bank holidays and company holidays, • Health cash plan, • Health and well-being programmes, • Annual flu jab, • Private pension scheme, • Competitive salary, • Professional learning and development If any of this sounds interesting and you would be open to a conversation to find out more, please send us a copy of your CV and we'll be in touch to discuss the role in more detail. Zero Surplus is East Anglia's premier communications recruitment agency, based just outside Cambridge. Our recruiters source staff for small and international B2B & B2C businesses across Essex and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering, as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

The Client Relationship Manager role assists the GPFS International team in servicing our clients. Responsibilities consist primarily of assisting the team with their performance of all Administration activities across multiple entities (including internal GPFS entities). Administration tasks may include capital activity and distribution-related work, review of financial transactions for Private Equity clients and liaising with clients and investors. This position will require regular interaction with team members and clients. Location: Southampton, UK Job Type: Full-time Essential Functions Overall • Improving processes and procedures with the goal of standardizing workflows., • Extensive communication with fund teams about the timing of workflow., • Coordinating with operations directors for new workflow software initiatives., • Ensuring service levels are to the highest standards and ensure deliverables are accurate and on time., • Managing personal time management and maintaining ability to recognize priorities in an ever-changing business., • Leading and participating in special projects as assigned., • Developing and fostering client relationships. Includes establishment of client’s confidence in ability to execute. Admin Focus • Responsible for all administration activities across a select number of client funds and entities including but not limited to investor requests, CRM & Investor Portals, Treasury, calls and distributions., • Supporting client communications and helping to manage client expectations around capital activity., • Participating and providing timing of client capital activity at team meeting., • Supporting client communications and helping manage client expectations., • Participating in client planning meetings., • Onboarding new funds and investors and ensuring proper documentation is received and is complete., • Maintaining client contact database, including ensuring the proper and timely entering and updating of investor information into the CRM portal., • Assessing and monitoring the risk profiles of investors, reviewing CDD documentation and performing sanctions screenings., • Attending all compulsory training as required by the regulations, e.g. AML/CFT periodic training., • Ensuring all operational activities are executed in line with the company’s regulatory responsibilities., • Complete any related client ad hoc projects. Company Secretary Focus • Assisting with the Company Secretarial function, as required., • Assisting with Company Secretarial functions including board packs, meetings, minutes and filings, both in Guernsey and in the UK., • Assisting with client on-boarding processes in relation to Company Secretarial and Administration requirements., • Contribute to client wide decision-making processes over key issues, • Assist in managing internal and external (eg NED) diaries. Competencies • Organized, • Detailed Oriented, • Results Driven, • Works Collaboratively Work Environment This job operates in a modern professional office environment, requiring both in office and remote work. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Required Education and Experience • CGI (Chartered Governance Institute) qualified or part qualified, or other related program, • 3 or more years of experience in funds administration, • Experience in Company Secretarial and Governance services, • Neat, organized, strong attention to detail, and able to work independently and interdependently, • Strong communication skills, with the ability to work with stakeholders at all levels (including C-Suite) and in various locations around the world, • Strong knowledge of fund industry Preferred Education and Experience • Bachelor’s degree in accounting, finance, law, or business administration is desirable, or alternatively, a master’s degree in above mentioned fields, • 3 or more years of experience in private equity, • Supervisory experience, • Experience working with Diligent, Board Intelligence, Board Logic, GEMS, or other related Co Sec software packages, • Experience working for a company within multiple countries / jurisdictions Additional Eligibility Qualifications • Excellent people skills, with an ability to partner with a dynamic team., • Personal qualities of integrity, credibility, and commitment to corporate mission., • Flexible and able to multitask; ability to work within an ambiguous, fast-moving environment. Other Duties This role will be part of a fast-growing small business that from time to time may require hands-on help within the various jurisdictions. GPFS Vision Our purpose is to create enduring relationships with our employees and clients by consistently delivering exceptional opportunities and service. GPFS Value Statement Investing in people and culture. Core Values Camaraderie: Being supportive of one another and celebrating each other’s successes. Excellence: Consistently delivering exceptional work and going above and beyond. Empowerment: Fostering a deep sense of agency and ownership over one’s choices and actions. Innovation: The drive to think differently and solve problems creatively. Inclusion: Recognizing individual’s unique strengths and perspectives with mutual trust and respect. #LI-GP1

OneClickComply is changing how cybersecurity and compliance is achieved by small and medium sized businesses by automating thousands of technical tasks at the click of a button. We're backed by a leading Venture Capital investor and work from our state-of-the-art office in Sunderland. Description: • Design, develop, and deploy end-to-end AI/ML-powered features and applications using Python and modern frameworks., • Build, integrate, and maintain machine learning models/solutions—from data pipelines to API deployment and user-facing delivery., • Collaborate with product managers, compliance experts, and engineers to translate business needs into intelligent technologies., • Build robust backend systems and APIs (e.g., FastAPI, Django, Flask) to support AI-driven workflows., • Develop user-friendly frontend interfaces (e.g., React, TypeScript) that surface ML insights and drive engagement., • Lead the development, evaluation, and monitoring of models (LLMs, predictive/classification, agentic workflows), ensuring security and compliance standards are met., • Implement best practices for MLOps, including CI/CD, automated testing, model versioning, and data validation., • Architect integrations with vector databases, cloud platforms, and retrieval-augmented generation systems. Qualifications: • 3+ years of production experience delivering fullstack AI/ML applications., • Proficient in Python (especially for ML with libraries such as TensorFlow, PyTorch, scikit-learn) and backend frameworks (FastAPI, Django, Flask)., • Experience with frontend frameworks: React, Vue, or Angular., • Practical expertise in building and scaling ML models (LLMs, NLP, classification) and deploying them as APIs/services., • Strong skills in MLOps: containerisation (Docker, Kubernetes), cloud deployment (AWS, GCP, Azure), and CI/CD., • Experience with prompt engineering, LLM evaluation, and vector databases (Pinecone, Weaviate, FAISS)., • Excellent communication skills and experience working cross-functionally. Benefits: The OneClickComply team are integral to the 100% customer satisfaction we have here, and as such we offer one of (if not) the best benefits packages for our team. ❤️‍🩹 Wellness & Healthcare • 👩‍⚕️ 24/7 GP appointments for you & family, • 🗣️ Unlimited counselling & mental health support, • 💪 Virtual gym classes & discounts, • 🦵 Virtual physiotherapy & 👁️ unlimited eye tests, • 🫰 Subsidised health insurance, • 🤝 Care & special needs advice, • 🐶 25% off video vet consultations 🗓️ Leave Entitlements • ✈️ 33 days paid annual leave, • 🏠 Unlimited leave (sabattical anyone?), • 🤢 10 days company sick pay, • 🎂 Paid day off for your birthday, • 🐹 Paid pet bereavement leave, • 🚸 Half-day off for your child’s first school day 💴 Financial Benefits • 🏪 4,000+ retailer discounts, • 📞 Personal finance advice, • 🥇 £1,000 monthly lottery, • 🎞️ 40% off cinema tickets, • 💹 Share options, • 🎽 Charity match donations, • 🚘 Driving Lesson Contributions, • 💵 Interest-Free Loans, • 🚂 Travel pass advances 🍕 Food & Social 🍹 Unlimited free drinks in the office (catered to you on request!) & 🍴 monthly team meals

Is this your chance to join the team constructing one of Scotland's largest offshore wind farms? Inch Cape Offshore Wind Farm Inch Cape is a 1080MW offshore wind farm situated 15km from the Angus coast in the North Sea. The power it generates will be transmitted 85 kilometres to a new substation at Cockenzie, in East Lothian from where it will enter the national transmission system. Inch Cape is a more than £3 billion infrastructure project that will make a significant contribution to the UK’s carbon emissions reduction targets. Once complete its 72 turbines will generate enough electricity to power almost half the homes in Scotland. Summary of Assignment: The Senior Contract Manager – WTG Package will be responsible for managing key commercial and contractual aspects of the WTG Package for the Inch Cape Offshore Wind Farm, currently in the construction phase. This includes the administration and oversight of the Turbine Supply Agreement, Charter Party Agreement for the WTG Installation Vessel, and the Pre-Assembly Port Lease and Services Agreements. The role requires strong contractual knowledge, negotiation skills, and a proactive approach to risk and opportunity management within a complex, multi-contract package. Travels required: Mainly WFH with some travels to the Edinburgh office for meetings as and when required (around 2 -3 days a month)Main office: Ground Floor New Clarendon 114-116 George Street EH2 4LH, EdinburghWorking hours: Flexible times - Monday to Friday - 7.5h a day (normally between 8am and 6pm) Responsibilities • Lead the contract management of the Turbine Supply Agreement (TSA), ensuring compliance, timely deliverables, and alignment with project objectives., • Manage the Charter Party Agreement for the WTG Installation Vessel, including commercial administration, change management, and coordination with marine logistics and vessel operations teams., • Administer the pre-assembly port lease and services contracts, ensuring operational and contractual obligations are met by all parties., • Act as the main point of contact for contractual matters within the WTG Package, liaising with legal, procurement, project controls, and engineering disciplines., • Draft, review, and negotiate contract amendments, variations, change orders, claims, and commercial correspondence., • Support resolution of disputes or claims through negotiation or formal processes as required., • Track and manage contract performance, payment schedules, milestones, and deliverables., • Provide commercial reporting, risk analysis, and contract status updates to the WTG Package Director and Project Director., • Ensure alignment with broader project contracting strategies and governance requirements., • Participate in package-level risk and opportunity reviews and implement mitigation or value-enhancing strategies. Skills: • Excellent negotiation, analytical, and interpersonal skills., • Proven ability to work in multi-disciplinary teams in high-pressure project environments., • Strong commercial acumen and risk management capabilities., • Ability to work proactively and flexibly in a start-up / build-up environment Knowledge: • Minimum 5-7 years’ experience in contract management or commercial roles in large infrastructure or energy projects, preferably in offshore wind or marine construction., • Strong understanding of FIDIC, BIMCO, and other relevant contractual frameworks., • Direct experience managing turbine supply agreements and vessel charter contracts is essential., • Excellent knowledge of offshore safety management systems and statutory requirements, • Familiarity with UK offshore wind regulatory framework (including G+ guidelines, HSE regulations, and Marine Management Organisation requirements) Qualifications: • Degree in Law, Business, Engineering or a related discipline If you wish to make a big impact in renewables and being involved in this innovative project do not hesitate to apply. More roles will be advertised soon, so feel free to reach out and share! Website: _ Any questions please reach out to _ HR team at Inch Cape offshore wind Think you are an ideal candidate? Apply now using the button above

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance & Cards pod. This role ensures timely ticket resolution, excellent customer communication, and accurate processing of refunds and finance queries. It also requires strong technical troubleshooting, ownership of core processes, and effective escalation of complex issues or recurring product bugs. Responsibilities: Ticket Handling & SLAs • Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates)., • Triage refund requests accurately and escalate unclear or atypical cases., • Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication • Reassure patients about refund timelines, progress, and next steps., • Communicate with empathy in decline scenarios or when delivering difficult updates., • Escalate sensitive or regulatory complaints immediately., • Write clear and concise responses for straightforward finance queries. Product Knowledge & Tools • Understand the difference between Prime and Near-Prime financing flows., • Demonstrate basic knowledge of key finance terms (APR, repayment schedules, soft vs. hard searches)., • Navigate internal tools confidently and follow documented processes with minimal support. Process Ownership & Escalation • Track refund requests end-to-end and keep ticket notes clear and up to date., • Recognise when cases require FCA or compliance review and escalate promptly., • Document all refund actions accurately to support reconciliation., • Flag discrepancies when processes deviate from the documented flow., • 2+ years of prior experience in a customer support role, ideally at a fintech, • Experience with HubSpot or similar CRM/ticketing systems to manage cases efficiently and maintain accurate records., • Comfortable handling both outbound and inbound customer calls and queries, • Excellent communication and writing skills, • Ability to engage with customers in any situation, • Highly organised, meticulous and able to work on multiple projects simultaneously Competitive salary £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 1.

Front Office Associate - The Edinburgh Grand, a Luxury Collection Hotel JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL The Edinburgh Grand, part of Marriott's prestigious Luxury Collection, is located in the heart of Edinburgh's New Town. Housed in a beautifully restored former Royal Bank of Scotland, it offers elegant apartments and suites, combining historic architecture with modern luxury. Guests enjoy exceptional dining, stylish social spaces, and world-class service. As Scotland's first Luxury Collection hotel, we're proud to deliver an unforgettable guest experience with a strong sense of place and heritage. OUR BENEFITS You will have access to a benefits package we believe truly works for our people - Discounted hotel room rates for you and your friends & family - An additional day's leave for your birthday - Enhanced Maternity, adoption & shared parental leave - Course Sponsorship - 30% F&B discount at RBH hotels - Refer a Friend scheme (earn 250 for each referral up to 5 referrals) - Flexible working arrangements - Wagestream - choose how and when you get paid - Employee Assistance Programme - Social and wellness events and activities all year round - Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A FRONT OFFICE ASSOCIATE AT OUR HOTEL - Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay! - Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP. - Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience. - Master the art of multitasking: from answering calls and managing bookings to handling guest requests-all with a positive vibe. - Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home. - Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch. - Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable. WHAT WE NEED FROM YOU - A people person with a knack for making connections and creating memorable guest experiences. - Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge. - Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch. - A quick thinker who loves to solve problems and keep things running smoothly, even when it's busy. - A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments. - High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know.

Room Attendant - A fantastic opportunity for a Room Attendant to join our team at Kimpton Charlotte Square on a 24-hours per week contract!You will earn 13.20 per hour - equal to 16,473.60 salary Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa - we cover it all! What's in it for you as our Room Attendant: - Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities. - Complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property. - Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice - Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. - Apart from Meals whilst on duty, we also provide every employee company sick pay and life insurance, Mental Health First Aiders on Duty, and access to Employee Assistance Programs. - 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) & Enhanced Family Leave (you can ask more details at the interview). - Amazing discounts for our hotels and restaurants around the world, plus discounts from over 15,000 stores - all the way from retail to cinema! - Don't forget, bring your friends and take part in our generous 'Refer a Friend' programme! As a Room Attendant, you'll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.Your main duties and responsibilities will be providing guests with a pristine room, meeting health and safety standards and working at pace to ensure rooms are ready for our guests to start checking into. Greeting guests with a friendly manner and communicating regularly with our Front Office team.To succeed as a Room Attendant, you will need: - Experience working within Cleaning or Housekeeping would be beneficial - Ability to work independently, working to time deadlines and at a fast pace - Passionate about delivering excellent Guest experiences and going the extra mile to ensure that they are met with a room that WOWs them - Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection. - A warm and authentic personality, with a can-do attitude and commitment to service. - Overall, you will be willing to work within our team to embrace our service and delight our guests! At IHG, we believe there's Room for You: Room to Grow (providing career development and learning opportunities), Room to Belong (fostering an inclusive environment where diverse employees can be their authentic selves), and Room to Make a Difference (empowering employees to have an impact on the guest experience and the business).At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it's why you'll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!Our passion is YOU...come as you are! If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Room Attendant!You must meet the legal requirements to work in the UK.As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

UKRE BayWa r.e. UK Limited## About the roleJoin us on our transformational journey as we seek a visionary Managing Director – UK & Ireland to lead our operations and accelerate growth in the renewable energy sector. Ideally based in our Edinburgh or Glasgow office, you will take full responsibility for shaping strategy, driving innovation, and delivering exceptional results across wind and solar projects.This is a senior leadership role reporting directly to the Global Group COO, with full P&L accountability and responsibility for a team of approximately 70 employees across the UK and Ireland. You will be the driving force behind operational excellence, commercial success, and strategic expansion in one of the most dynamic renewable energy markets.## What you will do* Lead and manage all aspects of the company’s operations, including commercial, technical, project development, and business development for renewable energy projects (wind & solar).* Strategically develop and execute the company’s business plans to meet the targets set by the Board, shareholders, and stakeholders.* Oversee project management from conception to execution, ensuring projects are delivered on time, within scope, and within budget.* Take key decisions on operational matters including human resources, health and safety, compliance, and project development.* Manage day-to-day operations, balancing commercial and technical priorities, with a focus on efficiency and innovation.* Lead business development efforts by identifying new market opportunities, fostering relationships with potential clients, and overseeing the development of new projects.* Develop and manage budgets for both the company and individual projects, ensuring financial targets are met and exceeded where possible.* Promote risk management, identifying potential risks to project timelines, costs, and company reputation, and taking proactive measures to mitigate them.* Ensure compliance with industry regulations, company policies, and legal guidelines, both for internal processes and external operations.* Foster a culture of innovation, ensuring the company remains at the forefront of the renewable energy sector by seeking and implementing the latest technologies.* Build and lead high-performing teams, including recruitment, training, and development, to meet the company’s growing demands and achieve business goals.* Collaborate with the global network within the company, working closely with international peers across EMEA to drive growth in the global renewable energy market.* Represent the company in external forums such as exhibitions, trade fairs, and industry events to enhance brand visibility and partnerships.* Provide strategic insights and advice to the Board, preparing reports and decision memos regarding market trends, project developments, and business opportunities.* Take full responsibility for QHSE, ensuring robust health and safety systems are implemented for employees and stakeholders, while proactively mitigating risks associated with renewable energy operations.## What you’ll need to succeed* Experience Requirements + Minimum 5–10 years of senior management experience as Managing Director, Country Manager, or Head of a large team. + At least 10 years of proven experience in the UK energy market, with a strong track record in renewable energy (wind and solar).* Educational Qualifications: University degree in a technical, economic, or environmental discipline.* Renewable Energy Market Knowledge: Strong understanding of the UK wind and solar (PV) market, including trends, challenges, and opportunities.* Project Development & Management: Proven experience in managing renewable energy projects, particularly in wind and solar energy, from conception through execution.* Strategic Planning & Execution: Ability to create and implement business strategies to meet the company’s financial and strategic targets, driving growth and innovation.* Financial Acumen: Solid understanding of financial performance metrics and budget management, particularly within renewable energy projects.* Risk Management & QHSE Compliance: Expertise in identifying, assessing, and mitigating risks, ensuring robust QHSE standards and health and safety compliance to secure project success and business continuity.* Communication & Relationship Management: Excellent communication skills, capable of building and maintaining strong relationships with clients, stakeholders, and international teams.* Digital Solutions & Innovation: Understanding of digital tools and the ability to drive digital transformation to support business operations and enhance efficiency.* Entrepreneurial Mindset: Proactive, results-oriented, and adaptable to changing market conditions, viewing disruption as an opportunity to innovate and reimagine business processes.* Fluency in English & Intercultural Competence: Fluency in English (both written and spoken) and the ability to manage cross-cultural teams and collaborate with international colleagues effectively. Private Health Insurance. Life Assurance Cover. Company Pension Scheme. Flexible Working Environment. Yearly Discretionary Performance Bonus Scheme. Excellent Company Culture. Mental Health First Aid support. Employee Assistance Programme which provides all employees with 24/7 access to telephone and online counselling.Benefits can vary depending on the location and are not legally binding.## BayWa r.e. UK Limited is part of the international BayWa r.e. group of renewable energy businesses, with our main office based in Edinburgh, and with other locations in Cork and Glasgow. The BayWa r.e. UK team focuses on renewable project development, acquisition and construction of Wind, Solar, BESS and Hybrid Projects, both in the UK and Ireland.About BayWa r.e.We are an international project developer of wind, solar and battery storage (BESS) projects. Our activities include the planning, development and construction of these projects, as well as their operation and maintenance, and energy trading. BayWa r.e. is also a leading global supplier to the solar distribution market. In total, we have successfully brought online more than 6 GW of renewable energy. Our shareholders are BayWa AG and Energy Infrastructure Partners.You matter to usAt BayWa r.e. we are fully committed to fostering equity and inclusion and embrace diversity, of all our people, both present and those yet to join us! We welcome applications from everyone, irrespective of gender, gender identity, national origin, religion, social-, cultural-, or ethnic-background, sex, sexual orientation, age, non-disqualifying physical or mental disability, pregnancy, veteran status, or any other status protected by appropriate law. All hiring decisions are based on business needs, job requirements and qualifications. We are dedicated to being an equal opportunity employer for all by providing an inclusive environment free of discrimination or harassment. Your ContactJulia Seres #J-18808-Ljbffr

The role supports a mixed experienced team of tax professionals within Johnston Carmichael’s private client practice. The selected candidate will manage client portfolios, develop the team and deliver high‑quality tax and compliance services. • Manage client portfolios, build and maintain relationships with clients and their network., • Provide high‑level technical and tax planning advice and work with other professionals as needed., • Participate in day‑to‑day team operations, support leadership in setting and delivering strategic targets., • Maintain up‑to‑date technical knowledge of business tax, personal tax and capital taxes., • Mentor, train and delegate to team members; oversee portfolio delivery and ensure deadlines are met., • Liaise with the client service team and colleagues in other disciplines to deliver coordinated service., • Implement compliance with internal tax methodology, risk management and external regulatory requirements., • Drive business development by identifying and promoting opportunities, sourcing new work and growing the department., • Excellent communication skills and ability to influence and positively impact others., • High accuracy, attention to detail and a commitment to technical service delivery., • Practical knowledge of compliance and advisory work, able to support the wider team., • Preferred relevant experience in a similar senior tax role., • Qualified CA (or equivalent) or above., • Strong leadership and continuous professional learning. Location: Within Scotland or Newcastle office. Candidates must have the right to work in the UK permanently without restrictions; visa sponsorship not available. #J-18808-Ljbffr

Assistant Manager (6-Month Fixed-Term Contract) Edinburgh| £30,000 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Edinburgh. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: Leading and motivating a customer-focused team Delivering exceptional resident and guest experiences Maintaining high operational and presentation standards Supporting facilities, maintenance and contractor management Ensuring Health & Safety and compliance standards are met Assisting with events, resident engagement and community building Supporting operational performance and day-to-day building management About You Management experience within hotels, hospitality, serviced apartments or leisure Passion for customer service and people leadership Strong organisational and problem-solving skills A proactive, hands-on management style Experience managing standards, compliance and operational performance What's In It For You? £30,000 salary (Pro-rata) 10% bonus (pro-rata) 30 days holiday (pro rata) Birthday off Pension and wellbeing benefits Excellent work-life balance Opportunity to gain experience within a fast-growing residential living sector Immediate starters and candidates on short notice periods are highly desirable.c272c101-f45c-4783-b4a0-50ad222b87c0

Compliance and Performance Manager Edinburgh £55,000 - £60,000 + Car / Allowance & 5% Bonus Brief Compliance and Performance Manager needed for a large well known Facilities Management organisation based in Edinburgh who are looking to employ an experienced and well-rounded Compliance and Performance Manager that takes pride in their work. The Compliance & Performance Manager is a senior leadership role responsible for the governance, assurance, compliance and performance framework across the account. The role holder is responsible for leading the contract's compliance and performance arrangements, ensuring that operational delivery is supported by strong audit, assurance, reporting, document control and improvement processes. This includes oversight of contractual compliance, statutory compliance, quality systems, governance routines, audit readiness, risk and action tracking, performance reporting and the integrity of the account's evidence base. Benefits Salary: £55,000 - £60,000 per annum 25 day's holiday Variable annual bonus based 5-15% Company car / Allowance Private healthcare Pension Plan Career Progression What the role entails: Some of the main duties of the Compliance and Performance Manager will include: Lead the compliance and performance function across the Royal Infirmary of Edinburgh account, ensuring all contractual, statutory, quality, audit and governance obligations are effectively managed and evidenced. Act as the senior lead for governance, assurance, reporting and contract integrity across the account. Develop, maintain and continuously improve the account-wide compliance and performance framework to support safe, compliant and effective service delivery. Ensure that all relevant contractual obligations are understood, monitored and appropriately evidenced across the Facilities and Ancillary service arrangements. Own and manage the account's audit and assurance regime, including statutory compliance, service compliance, commercial compliance, governance compliance and SHEQ-related assurance activity. Lead internal and external audit preparation, coordination and follow-up, ensuring that findings are understood, actions are assigned and close-out is evidenced. Ensure all audit actions, non-conformances, improvement plans and corrective actions are robustly managed, tracked and closed within agreed timescales. Oversee the production of monthly, quarterly and annual compliance and performance reports, ensuring accuracy, clarity, consistency and high evidential standards. Validate performance information and challenge data quality, inconsistencies or weak reporting where standards are not met. Maintain effective governance routines, trackers, registers and reporting mechanisms to provide clear visibility of compliance status, performance trends, risks, actions and emerging issues. Support the Account Director, Estates Director and Senior Leadership Team with performance insight, compliance visibility, assurance updates and risk-based recommendations. Provide leadership and coordination for all compliance-related reporting, governance packs, action trackers, risk logs, assurance dashboards and supporting documentation. Ensure robust document control and records management arrangements are in place for compliance documentation, audit evidence, statutory records, policies, procedures, service outputs and handback-related information. Maintain oversight of contract-critical evidence, ensuring records are complete, accurate, current, retrievable and suitable for internal, customer, corporate or external scrutiny. What experience you need to be the successful Compliance and Performance Manager: Significant experience in a senior compliance, governance, performance, assurance or contract support role within a complex FM, healthcare, technical services or PFI environment. Strong understanding of compliance, assurance and performance management in a contract-led environment. Experience of leading internal and external audits, governance reviews and structured assurance processes. Experience of producing high-quality executive and operational reporting, with strong analytical and data validation capability. Demonstrable experience of managing action plans, non-conformances, audit findings, corrective actions and improvement trackers. Strong understanding of contractual compliance, statutory compliance, reporting controls and document management. Experience of working within healthcare, critical environments or regulated service environments is highly desirable. Strong knowledge of CAFM systems, reporting tools and Microsoft Office applications. Advanced organisational skills and the ability to prioritise a complex and demanding workload. Excellent verbal communication and stakeholder engagement skills. Ability to influence, challenge constructively and drive action across multiple teams and functions. High attention to detail and commitment to data quality, record integrity and audit readiness. Strong understanding of confidentiality, compliance discipline and information governance. Relevant leadership experience in compliance, assurance, FM, contract support or performance management. Strong working knowledge of governance, audit, reporting and performance frameworks. This really is a fantastic opportunity for a Compliance and Performance Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

BMC Recruitment Group is currently seeking a to join a client within the construction and property sector based in Scotland, United Kingdom. This hybrid role offers the flexibility of working from either the Glasgow or Edinburgh office. About the Role Competitive salary Performance-based bonus scheme Permanent position Standard working hours with potential for flexible arrangements Comprehensive benefits package including health and wellness programs Opportunities for professional development and career progression Duties/Responsibilities Manage projects from inception to completion, ensuring they are delivered on time and within budget Lead the production of cost plans at various levels and tender documents Oversee post-contract cost management and contract administration - Act as the Employer's Agent or Contract Administrator on various projects Collaborate with junior staff to assist in project delivery and mentor their professional development Engage with clients and stakeholders to ensure their needs are met and expectations exceeded Conduct regular site visits to monitor progress and ensure compliance with project specifications Prepare detailed reports and presentations for senior management and clients About You A relevant educational background in Quantity Surveying or a related field Chartered qualification preferred but not essential Proven ability to work independently and as part of a collaborative team Strong proficiency in producing cost plans and tender documents Excellent communication and interpersonal skills Previous experience in Professional Quantity Surveying (PQS) is preferred but not essential Demonstrated ability to manage multiple projects simultaneously and meet deadlines To apply for this position, please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role

Repairs Advisor - Customer Service Southside of Edinburgh based | office-based role initially during training | moving to hybrid working (3 days in / 2 days at home) Full Time role | Monday to Friday | 35 hours per week Temp role for a minimum of 3 months | potential to be extended & be made permanent Pay rate up to £15.00 per hour + holiday pay Search Consultancy are delighted to be working exclusively with one of our Edinburgh based clients in the housing sector to recruit an experienced Customer Service Advisor to work in their Repairs team. This role would ideally suit an experienced Customer Service candidate with prior experience dealing with Repairs, Housing or Property - although first class candidates from other Customer Service backgrounds will be considered. Duties involved in this role will include: Responding to incoming enquiries and correspondence via phone, email or directly through the company's repairs system Diagnosing requirements & generating work orders to ensure the correct contractors are allocated to carry out necessary repairs Corresponding with contractors & external parties in the course of your work Ensuring response timescales are met at all times Ensuring that the correct documentation is held on each file as per company guidelines Processing customer satisfaction information and providing regular reports on satisfaction levels Contributing to the compilation of performance monitoring reports using Key Performance Indicators Carrying out related Administration duties in line with your role including invoicing for work carried out, ensuring file notes are accurately added to the system & ensuring work orders are authorised In order to be considered for this role your skills and experience should include: Extensive previous experience in a Customer Service role dealing with a wide range of customers - this experience is ESSENTIAL Candidates who have experience in Repairs Co-ordination within Housing or Property would be at an advantage in this process, although this is by no means essential Excellent communication skills, both written and verbal as you will be dealing with customers, the public and external contacts daily in this role Excellent organisation & time management skills, with the ability to prioritise & complete a sometimes very busy workload effectively * Solid IT Skills including the full MS Office suite and the ability to pick up new systems quickly If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Role: Operations Manager Salary: £38k - £40k per annum Company Car: Company car provided or car allowance. Hours of Work: preferably 45 hours per week (Monday to Friday) with a 30-minute unpaid break per day. Working Hours: Between 5:00 pm to 3am (flexibility will be required to meet the requirements of the role) Role reports into Key Account Manager and will cover Edinburgh x 4 sites Bus Cleaning only. Job Description: To oversee, co-ordinate and support the site management of the operations at the various sites / garages he/she is responsible for. To provide assistance to the Key Accounts Manager. Duties include managing people’s performance, customer service, procurement, budget management, managing quality and resolving day-to-day operational issues to ensure the client’s satisfaction. You will be required to travel to various sites. Managing People's performance: Ensure Quality Audits are conducted as per contractual agreement. Monitor and manage targets set for the Site Management. Ensure training and induction is conducted for all staff. Ensure employees wage sheets are accurate and completed on time and submitted to the Transport team every Monday by midday. Motivate staff where necessary / possible. Attend to disciplinary and grievance issues as per the company procedures. Ensure Health and Safety regulations are adhered to at all times. Ensure all accidents / incidents are reported as per company policy and procedure. Provide regular feedback to management. Manage Resources (People, Equipment, Materials, Stock, Uniforms, Vehicles etc,): Ensure sites have adequate stock levels. Ensure monthly material orders are correct and completed on time. Conduct on site periodic stock audits. Ensure stock orders are within budgets. Ensure wages are within weekly budgets. Ensure sites are adequately staffed within budget. Ensure contingency plans are in place to ensure staffing levels are accurate and are within budget. Provide regular feedback to management. Administration: Handle all administration commensurate with role e.g. starter forms, disciplinary hearings, grievances, salary queries, client reports, quality reports, etc. Ensure CAR/TASK is being completed correctly for both Daily Reporting and Periodic cleans. Monitor cleans completed as per contract specification and resolve any shortfalls in either standard or quantity. Ensure all correspondence is dealt with appropriately and within a reasonable time period. Ensure all queries are forwarded to the relevant parties and resolved. Ensure all client and quality reports are submitted in good time and are of a good standard. Customer Service (Managing Client Relations): Maintain regular contact with client(s) and ensure good relations are upheld. Regularly update client(s) and keep them informed of site’s progress. (eg: regular meeting, providing quality reports, etc.) Correspondence concerning contracts, queries, complaints etc. Use all forms of communication. Hold formal minute meetings at least once per month. Regular meetings are held, and records kept. Aim to exceed customer’s expectations. Ensure that customer’s queries are dealt with as a priority. All correspondence should make use of good grammatical English. Ensure that new starter forms are 100% correct. Ensure that RTW work documents are correct and originals have been seen. New start forms and associated documents are forwarded to HR office on the same day for processing. No one can start without a pin number. Manage Quality: Ensure sites are aware of their quality specification. Ensure quality specification is met. Ensure poor performance is met by retraining and or disciplinary action. Training: Identify training needs of staff. Arrange for training/retraining. Ensure training is delivered where possible / necessary. Evaluate all training. Identify problem areas and introduce corrective action. Health and Safety: Ensure ALL accidents and near misses are reported as per company policy. Ensure PPE is worn at all times, ordering new when required. Ensure fire drills and evacuation drills are conducted regularly with reference to the client’s procedures Ensure al exit routes are kept clear and are accessible Ensure Health and Safety training is conducted for all staff. Ensure RA’s are up to date and site specific and sign off sheet has been signed by all employees. Delivery SSOW refresher training and Safety Briefs as per company policy. Ensure all assets on site are PAT tested and in a safe working order. Report any defected assets for repair immediately and quarantine until made good Company directive states that ALL accidents and near misses MUST be reported. Regular Health and Safety audits and checks must be conducted and documented, with action plans for corrections clearly defined. Transport Compliance Check: • Ensure Site Manager is completing the compliance checklist regularly and rectifying any discrepancies. Core Competencies Knowledge: 1. Cleaning Operations, 2. Health and Safety, 3. Employment Legislation, 4. Basic Financial Control, 5. Administrative Procedures, 6. HR knowledge Skills: • Managing performance, • Communication skills, • Time management, • Budget management, • Multi Tasking Attitude: • Honest, • Pro-Active, • Efficient, • Customer Focused Education, Qualifications and Experience: • At least two years of cleaning industry experience or management experience., • Experience of managing staff and budgets is essential., • Excellent communication skills in English are essential., • Clean driving licence

ASA Recruitment’s client, a Public Sector organisation in Edinburgh, is currently looking to recruit a Finance Assistant, on an initial 2-month contract (with potential extensions) on a rate of c.£14.34-15.27/hour PAYE (based on experience). This role will be based fully onsite in Edinburgh. The Role: Undertake a wide range of Finance Operation processes within the Finance team, including maximise the collection of payments from commercial businesses, allocation of monies collected and Accounts payable activities. Contribute to the provision of consistent Finance Operations services across the organisation. Responsibilities: • Undertake a wide range of financial processes across all aspects of Finance Operations, across more than one system and in addition to People and Money, • Identify and input Payables, Receivables and banking transactions in People & Money quickly and accurately in line with established control processes and procedures, • Ensure local business needs are identified and met, e.g. coordinating urgent requests through to payment run processing, payment plans, management of debt resolve finance processing errors, • Carry out supplier and customer account maintenance, • Aid the resolution of any issues with integrations, processes and requirements particular to your satellite team, including reconciliation between systems, making sure they match and undertaking corrections as required, • Provide advice and guidance to customers, clients, suppliers, staff and other stakeholders and deliver effective customer service, • Contribute to related finance processes throughout the year, • Contribute to reconciliation of supplier and customer accounts and bank reconciliations., • Receive and respond appropriately within time commitments to the wide range of customer and client enquiries about finance processes, transactions, errors and issues specific to the satellite area, judging when to pass on, or to involve others, to provide an effective customer service., • Understand and balance local requirements whilst operating consistently with Finance Operations processes, procedures and policies. Maintaining local KPIs to ensure an effective customer service., • Contribute to the preparation of reports on Finance Operations processes, e.g. Payment volumes, invoices paid on time, overdue payments, etc. Identify trends and problems and provide suggestions for improvement., • Facilitate the resolution of queries, whether posed by customers, clients or organisation staff, thus clearing disputed items and enabling payment. Contribute to the development and improvement of local systems and services provided by the organisation to its staff, clients and other customers.Check, prepare and input new customer accounts or amendments to existing accounts. Process customer payment plans. Input, check, post and issue invoices and credit notes. Prepare late payment charge invoices. Contribute to individual account reconciliation, monthly reconciliations and collation of statistics Essential Experience: • A background in bookkeeping/accounting and ability to perform the necessary financial reconciliations, • Experience in the area of Accounts Payable and Receivables, • Experience of an integrated accounting package, • Understanding of financial controls, • Competently skilled in the use of MS Office, particularly Excel, • A logical, focused and constructive approach, • Attention to detail and accuracy, • Ability to organise and prioritise personal workload and demonstrate a flexible approach to work demands, • Self-motivated, professional and pro-active approach to work, • Resourcefulness and ability to use initiative and be proactive, in combination with a high level of teamwork skills., • Experience of providing excellent customer service, • Strong communication skills including confident telephone manner, • Well-developed problem-solving skills Desirable Experience: • Experience of working in a large, multi-departmental organisation, • Experience in relevant business of the satellite team e.g. hospitality etc

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