Project Cargo Manager
hace 3 días
Feltham
Our client is seeking an experienced Project Cargo Manager to lead and develop project cargo operations across a defined European region. The successful candidate will be responsible for operational delivery, business development, customer engagement, vendor management, and the continued growth of project cargo capabilities across multiple transport modes. Key Responsibilities • Manage day-to-day project cargo operations and project execution., • Identify, develop, and secure new business opportunities within the project cargo sector., • Take ownership of project cargo enquiries and ensure timely responses to customers and overseas partners., • Coordinate and manage RFQs, quotations, and service provider engagement., • Oversee loading, discharge, transportation, and storage activities for project cargo shipments., • Ensure accurate shipment tracking, reporting, and documentation management., • Develop and strengthen regional project cargo infrastructure, including ports, terminals, equipment providers, and specialist service partners., • Support the development of pricing methodologies and operational toolkits for recurring services such as surveys, port handling, customs formalities, and related activities., • Define and implement operational procedures, service standards, and customer KPIs., • Identify continuous improvement opportunities across commercial and operational activities., • Build and maintain strong relationships with vendors, carriers, charter operators, and industry stakeholders., • Promote and develop air charter solutions within the region., • Provide regular performance and business development updates to senior leadership., • Represent the business at industry events, conferences, workshops, and customer meetings., • Travel domestically and internationally as required., • Train, mentor, and support operational staff in project cargo best practices, safety standards, and industry developments., • Ensure compliance with all health, safety, regulatory, and company requirements. Requirements • Minimum 5 years’ experience in project cargo management or a related discipline., • At least 5 years’ experience handling over-dimensional, heavy-lift, and complex cargo movements across road, rail, barge, air, ocean, and storage operations., • Strong understanding of air charter solutions and contract management., • Established network within the project cargo and heavy-lift industry., • Proven commercial awareness and business development capability., • Strong knowledge of permits, import/export regulations, customs processes, surveys, and governmental compliance requirements., • Understanding of operational standards, risk management, and project cargo best practices., • Excellent geographical and geopolitical awareness across Europe and international trade lanes. Key Performance Indicators • Operational performance and project delivery., • Revenue growth and profitability., • Business development and customer acquisition., • Vendor and stakeholder management., • Compliance and safety performance., • Staff development and knowledge sharing., • Customer satisfaction and service quality., • Process improvement and operational efficiency.