Senior Manager Ecommerce
hace 2 días
Liverpool
We’re looking for an experienced Senior Ecommerce Manager to drive online sales growth, elevate the customer experience, and lead day-to-day trading across multiple ecommerce channels. This role blends commercial strategy, data-driven decision making, and hands-on execution. You’ll manage a team of three and work collaboratively with marketing, CRM, operations, and creative teams to deliver best-in-class digital performance. Key Responsibilities • Own trading performance across all international markets, delivering against revenue and margin targets., • Monitor key KPIs (conversion rate, AOV, sessions) and provide actionable insights to optimise results., • Manage the ecommerce trading calendar, ensuring alignment with brand marketing and key seasonal moments., • Oversee all onsite and app merchandising, ensuring product and content accuracy., • Support the CRO roadmap by driving A/B testing and initiatives to improve conversion and user experience., • Lead the end-to-end customer journey, ensuring a seamless experience across desktop, mobile, and checkout., • Own ecommerce reporting, dashboards, and weekly trading updates for senior leadership. Skills & Experience • 4+ years’ experience in ecommerce trading (fashion or activewear preferred)., • Proven experience managing and developing teams., • Strong understanding of ecommerce KPIs and digital trading drivers., • Highly analytical with the ability to turn data into impactful actions., • Excellent communication skills with the ability to collaborate across marketing, operations, and creative., • Commercially minded with a track record of delivering measurable results. Salary & Benefits • Competitive salary, • Annual bonus scheme (sliding scale), • Flexible working hours, • Enhanced employer pension contributions, • Private healthcare, • 26 days’ holiday plus bank holidays, • 40% staff discount, • Death in service benefit (4× annual salary), • Free on-site gym, • Free on-site EV charging