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The Role As a Professional Services Manager, your primary responsibility is to ensure the successful implementation and execution of professional services to our clients. These span across traditional engineering projects such as Microsoft Azure platform implementation and on-premise infrastructure upgrade, into Cyber Security operations, such as MFA enablement projects and Business Continuity consultancy. . You and your teams will work closely with clients across various industries to understand their goals, tailor solutions, and ensure successful project outcomes. Internally, you’ll support pre-sales efforts, enable customer success, and continuously improve service offerings. You will ensure that all projects and small works are scheduled and delivered on time, within budget, and to the highest standards of quality and customer satisfaction. You will be accountable for departmental revenue targets, resource planning, and performance against SLAs and KPIs. This role is a line management role, but you will also be required to demonstrate technical leadership and develop solutions to the issues which may develop whilst the team are working on complex projects and tailoring tech solutions for our clients. Line management responsibilities will see you influence and guide team members on best practice to support their development, directly impacting the efficiency and continuous improvement of service delivery across the teams. This role requires a balance of strategic vision, operational discipline, and hands-on leadership. The ideal candidate is customer-focused, analytical, and skilled at managing multiple projects and priorities. As a member of the Management Team, you will work cohesively with other managers to ensure company initiatives are being met and contribute ideas and solutions to continue making improvements. Key Responsibilities • Overall management of the delivery of Professional Services, • Take responsibility for departmental time utilisation, • Evaluating and refining service delivery processes to improve efficiency, scalability, and client satisfaction, • Managing the capacity model and forecasting resource requirements, • Data analysis and reporting on KPIs, resource, project status,, • Ensuring that departmental budgets are met, • Acting as escalation point for team members or customer concerns relating to delivery of works, • Provide regular training and support to develop the team’s skills, • Represent the professional services function in client meetings and strategic reviews, • Complete NCs and IOs relating to delivery of professional services, • Complete monthly 1-1s and bi-annual career conversations, • Manage department staffing levels, accounting for shift patterns and holidays, • Liaise with other departments and managers to seek and implement company improvements Key Skills • Strong understanding of ISO 9001 and ISO 27001 frameworks, • Proven experience in a management or leadership role, • Excellent time management and organisational skills, • Proven track record of managing complex, client-facing projects and delivering successful outcomes, • Extensive hands-on experience with Microsoft desktop and server operating systems, • Solid practical knowledge of firewalls, network switches, and IP networking, • In-depth experience with Microsoft 365 and Azure technologies, including Azure Virtual Desktop (AVD), • Demonstrated experience in developing and implementing company policies and procedures The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

Job Title: 2nd Line Support Technician Contract Type: Permanent Full-Time Salary: Negotiable dependent on experience Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Norwich - Office based Working Hours: Shift based between (Apply online only) What to wear: Smart casual The Role As 2nd Line Support Technician you will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each challenge with efficiency and professionalism. The position entails assisting colleagues within the department across a range of technologies and serving as the escalation point to assume responsibility for and resolving long-standing, more complex issues. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements, • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy, • To resolve cases raised through our Proactive Monitoring system, • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs, • Achieving individual KPIs and in turn contributing to the success of the department, • Attending customer premises when required, this could include troubleshooting hardware problems within Servers or Network Infrastructure such as RAM, motherboards or Hard Drive Failures, • Attending ICT meetings with Account Managers to provide technical advice and guidance to customers, • Raising opportunities with Account Managers to drive forward customer infrastructure enhancements and being proactive with recognising areas of improvement, • Administrating, configuring, and managing customer backup systems, • Administrating, configuring, and managing core network infrastructure of customer equipment, • Working with supplier support contacts to resolve complex technical issues, • Taking ownership of cases escalated within the department that require enhanced technical knowledge, • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation, • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditation's Skills, Knowledge & Experience • Proven experience supporting, maintaining and configuring Desktop Devices and Windows Server Environments, • Experience with Microsoft Server Operating Systems including setup, configuration, and support, • Experience with Office 365 platform including setup, configuration, and support, • Experience with 3CX phone systems including setup, configuration, and support, • Experience with RDS environments including configuration and support, • Experience with LANs, WANs & Internet Technologies The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: Video call over MS Teams with the Hiring Manager & Team Leader Final interview: Site based meeting with the Hiring Manager & Team Leader About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Are you an experienced Sales Representative, Account Manager or Territory Sales Manager in Secondary Care? Are you confident building relationships with and presenting to Key Opinion Leaders in healthcare? Do you have a proven track record of success in sales of Medical Devices but want something mo

Account Manager – Public Sector - Remote based. They are now seeking an experienced Account Manager to take ownership of a portfolio of public sector accounts.

The successful Business Development Manager will have the following skills: -. Following the expansion of our coverage area, we are recruiting an experienced Business Development Manager to drive sales and support the execution of the distribution strategy across the Northwest. As the Business Devel

DP World and CNS are looking for a driven Sales Manager to join our team, supporting growth across the UK and Europe. You’ll work closely with the Senior Sales Manager and wider team, playing a key role in expanding CNS’s market presence and enhancing the customer experience.

Travel is occasionally required by 1X2 Network employees when we collaborate with colleagues and network with other leading iGaming companies at industry events and festivals. X2 Network has pioneered iGaming development for over 2 decades and now encompasses a number of game development studio subs

I am recruiting for a Territory Sales Manager,. Based on territory, with good access to road networks.

Area Sales Manager – Northern England. If you are someone that fits the above requirements and would like to find out more information about this opportunity please contact Zoe Mansfield at the Elite Consultancy Network on 0121 450 5000 or zoe.

Experience in selling UC, Networking, Connectivity, LAN/WAN, Security, COLO, Rack space, Cloud solutions.

Senior Account Manager – Utilities Sector - Remote based. They enable these organisations to better design, manage and optimise critical assets across energy, water and infrastructure networks, helping drive efficiency and long-term performance. They are now looking for a Senior Account Manager to

It is essential that you are an excellent communicator with good Client facing skills and have strong network engineering experience and excellent knowledge of wireless networks, fibre optics and telecoms systems. Network Engineering Manager – In this position you will work alongside the Project M

Having recently celebrated 25 years in business Network have become a trusted partner for blue-chip clients across the UK. Network are part of the Airedale Group who offer the complete end to end solution in providing commercial kitchens across the food service industry. The Electrical Contracts Man

This is a Project Manager role focused on overseeing a specialist LPG network provider. Hays are working with a specialist organisation delivering an LPG gas network programme in Colchester.

An exciting new Shift Manager opportunity at DX!* This is a backshift/afternoons based vacancy*All about youYou will be friendly, hard-working and love the buzz of getting things d

Were looking for a Digital Infrastructure Operations Manager to lead the coordination, planning and performance of a major digital and research infrastructure portfolio supporting thousands of users and significant investment.

Total Contracted Hours: 40An exciting new Shift Manager opportunity at DX!* This is a night shift based vacancy*All about youYou will be friendly, hard-working and love the buzz of gett

Services Manager (Nightlight Crisis) Reference: 346Sal.

Hub ManagerAn exciting new Hub Manager opportunity at DX!All about youYou will be friendly, hard-working and love the buzz of getting things done.

A leading rail organization in the United Kingdom is seeking a manager for a section of the rail network.

Assistant Transport ManagerAn exciting new Assistant Transport Manager opportunity at DX!All about youYou will be friendly, hard-working and love the buzz of getting things done.

PSG seeks a Manager of Partner Sourcing to join our team. Collaborate closely with internal stakeholders, such as Studio Outsourcing Managers, InfoSec Analysts, Finance, and Legal, to ensure that Partner arrangements align with project requirements, budgets, and organizational policies. Manager, Par

An exciting new Key Account Manager opportunity at DX!All About YouYou will be friendly, hard-working and love the buzz of getting things done.

To lead the development and continuous improvement of service provision to the delivery organizations within the area/route teams and develop strategies to meet or exceed customer requirements and company commitments for punctuality, performance, planning, resource management and maintenance improve

Business Development Manager An exciting new Business Development Manageropportunity at DX!Up to£58,000 Inclusive of Car Allowance/Company Car/Excellent OTE/Career ProgressionPrevious sales experience in the Logis

We are currently recruiting for a Senior Product Manager within the cardiology and vascular interventions. Working alongside the senior manager to develop and implement market strategy.

Get notified about new Network Operations Manager jobs in. Oversee the implementation, and support of LAN/WAN, cloud networking, SD-WAN, and datacentre network security solutions. Job Title: Senior Network Operations Manager.

UK Head of Interim Services at Global Accounting Network. FP&A Manager to join them for an initial 6‑month contract. As the FP&A Manager, this role will report into the Head of FP&A and will be responsible for clear reporting, analysis and communication of the performance of investments.

BSC manages £634 m of its own investments as well as acting as a portfolio manager for the Schroders BSC Social Impact Investment Trust managing its £83 m portfolio. We’re recruiting an Investment Manager to identify, assess and manage impact investment opportunities. Working with the fund m

A leading motorsport organization in Greater London seeks a Partner Manager to oversee partner accounts and collaborate with a Senior Partner.

UK Regulators’ Network (UKRN) brings together member regulators to explore common policy areas and topics of interest. The UKRN is comprised of governance and professional networks which enable members to share knowledge and expertise and collaborate across sectors, supporting consistency. You wil

The role works under the direction of Parkwide Systems and in coordination with Digital & Technology, Ride & Show Network teams, and project stakeholders to validate implementations, coordinate frequency usage, and ensure compliance with operational and safety standards across complex environments.

Some people think "Production Manager" means sitting in an office telling other people what to do. If you're the kind of manager who wants a safe, easy ride - this isn't it.

A leading technical recruitment firm is seeking a Network Engineering Manager for hybrid roles based in Hertfordshire, UK. This position involves leading the delivery and commissioning of AV, network, and telecom systems on high-end yachts and residences. Candidates should have a strong background i

Strong understanding of gas network operations including live gas operations, purging, commissioning and network interface. Provide competent advice to senior leaders, project managers, and operational teams on HSEQ matters, emerging risks, and regulatory changes. Ensure statutory (eg RIDDOR, enviro

The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team r

The Flavour Network is recruiting on behalf of a well-established, fast-paced manufacturing business based in Halifax for an experienced HR & Payroll Manager. The successful candidate for the HR & Payroll Manager must hold CIPD Level 5 and demonstrate expert proficiency in Sage Payroll. Key Responsi

A leading global investment bank in London seeks a Marketing Manager to drive sector-focused marketing strategies.

A leading utility company in England is seeking a Construction Manager to oversee the management of water infrastructure renewal projects.

A professional services group in Central London is seeking an experienced Finance Manager.

A growing international services group based in the UK seeks a Finance Manager to lead their accounting function.

The Network Manager in PEI's membership team, designed to provide a career development pathway for high‑performing team members and meaningful support to the ever‑growing portfolios of the Heads of Networks. Support the Head of Network / Network Director in executing the annual program of touchp

Network Reliability Engineering function, serving as the technical and strategic focal point for Forcepoint Cloud’s network infrastructure. Lead a 24*7 globally distributed team of Network Reliability Engineers responsible for network architecture and operations. Introduce software engineering met

There is also a core team which sits within Network Rail – this role will sit within this team. The Evaluation Manager plays a critical role in embedding evaluation into delivery – working closely with policy, commercial and delivery teams to ensure evaluation activity is well integrated with bu

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We are currently recruiting for a Territory Sales Manager, focused on the North of the UK (Midlands to and including Scotland).