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About RIV Worldwide RIV Worldwide Ltd is a UK-headquartered international freight forwarding company with operations in India, Canada, and the United States. We provide customised air and ocean freight solutions, working in partnership with major airlines, carriers, and global clients. With our expanding international operations, we are seeking a Business Development Executive to strengthen client relationships, win new business, and contribute to revenue growth. Role Purpose The Business Development Executive will be responsible for identifying and securing new business opportunities in freight forwarding, maintaining strong client relationships, and supporting revenue growth across RIV’s international markets. The role requires generating sales leads, preparing quotations, negotiating rates, and ensuring successful handover of new accounts to operations. Key Responsibilities ● Identify and pursue new business opportunities in air and ocean freight forwarding. ● Build and maintain long-term relationships with clients to ensure repeat business and account growth. ● Prepare quotations, pricing proposals, and service presentations in line with company guidelines. ● Negotiate rates and service agreements with clients, balancing profitability and competitiveness. ● Maintain a structured sales pipeline and provide accurate forecasts and activity reports to management. ● Collaborate with operations and customer service teams to ensure smooth implementation of client accounts. ● Conduct market research to monitor competitor activity, industry trends, and customer requirements. ● Achieve agreed sales targets and contribute to the company’s overall growth objectives. Qualifications & Experience ● Degree in Business, Marketing, Sales, or related field (advantage). ● Proven experience in B2B sales (experience in logistics, freight forwarding, or transport is desirable). ● Strong communication, negotiation, and interpersonal skills. ● Ability to prepare professional sales proposals and present to clients. ● Organised and target-driven, with the ability to manage multiple opportunities simultaneously. ● Proficiency in MS Office; familiarity with CRM systems is an advantage. Why Join RIV Worldwide ● Opportunity to grow the sales function in a dynamic international freight forwarder. ● Exposure to global operations across the UK, India, Canada, and the US. ● Competitive base salary with performance-based incentives. ● Hybrid working arrangement with flexibility. ● Collaborative team environment where your contribution directly impacts company growth.
Two experienced Prep Chefs wanted! Location: B Street Deli, 88 Bermondsey St, London SE1 3UB Hours: 7 AM - 4 PM, 5-6 days per week Capacity: Preparing food for 25-seat deli with high takeaway volume + French restaurant prep Specialties: Deli preparations, French cuisine prep, salads, sandwiches, meat preparation Are you passionate about food preparation and dedicated to maintaining exceptional quality standards? Do you thrive in a fast-paced kitchen environment? If so, we want YOU to join our fantastic production kitchen team at the B Street Deli! About Us: Nestled in the heart of Bermondsey street, the B Deli has been serving up delicious deli fare for the past 20 years. Our menu features an array of sandwiches, bakery items, cheeses, charcuterie, salads, soups, and more, perfect for a satisfying breakfast or lunch. As the day transitions into evening, the Deli transforms into a wine bar, where guests can enjoy charcuterie boards and tapas-style dishes. Your role would supports both our beloved Deli and our French restaurant, ensuring consistent quality and timely preparation for all our venues. What You'll Do: Prepare high-quality salads, sandwiches, and meat preparations for both deli and French restaurant service Execute precise knife work and food preparation techniques to our exacting standards Place orders for the next day and approve deliveries Assist in daily prep lists, ensuring all items are ready for service times Maintain strict food safety and hygiene standards in compliance with health regulations Collaborate with our close-knit kitchen team to ensure smooth operations across both venues Support inventory management and help minimise food waste through efficient prep practices Be a quality ambassador for our establishments, taking pride in every dish. What We're Looking For: Previous experience as a prep chef, line cook, or similar role in a professional kitchen environment, 2 years minimum A passion for culinary excellence and attention to detail Strong knife skills and knowledge of food preparation techniques The ability to work efficiently in a fast-paced environment while maintaining quality standards A team player who enjoys working collaboratively and is looking for a long-term opportunity Reliability and punctuality - our team depends on you! What We Offer: A supportive work environment where you can develop your culinary skills Competitive pay: Starts at £13/hour Expected hours: 45 per week (5-6 days) Staff discounts on our delicious offerings and free staff food Opportunities for growth and advancement within our group The chance to be part of a close-knit team where every contribution is valued Early finish time allows for work-life balance If you're ready to work in a dynamic kitchen environment supporting both our beloved Deli and French restaurant, we'd love to hear from you! Job Type: Full-time Pay: Starts at £13 per hour Expected hours: 45 per week Schedule: 7 AM - 4 PM, 5-6 days per week Benefits: Discounted or free food Early finish time for work-life balance Growth opportunities within restaurant group Work Location: In person
Key Responsibilities: Design and execute purchasing strategies for premium fashion and lifestyle products, ensuring alignment with overall business goals. Knowledge of Mandarin is advantageous for effective engagement with East Asian clients and suppliers. Identify, source, and secure popular luxury items from the UK market, coordinating both online and offline purchasing channels while nurturing relationships with key vendors. Establish long-term supplier partnerships, lead negotiations on pricing and terms, and manage performance reviews to ensure service quality and reliability. Conduct ongoing market intelligence and product assessments, preparing analytical reports on items, trends, and pricing to inform strategic procurement choices. Take responsibility for procurement budgets, implement cost-efficiency measures, and ensure compliance with internal policies and external trade regulations. Supervise purchasing documentation, from order processing to receipt and inventory tracking, ensuring accuracy and regulatory compliance. Monitor industry developments, attend seasonal brand events, outlet sales, and private shopping opportunities to capture early access to in-demand products. Share product knowledge and brand insights with colleagues and clients, assisting in strategic decision-making and enhancing customer experience. Work closely with cross-functional teams to support smooth operations and client service. Provide seamless communication with Mandarin-speaking stakeholders to ensure accurate product selection and timely fulfilment. Represent the Company with professionalism, upholding its reputation within the luxury goods sector. Qualifications, Experience & Skills: Bilingual proficiency in Mandarin and English, with excellent intercultural communication skills. Strong organisational skills with a meticulous approach to documentation and workflow management. Passion for luxury fashion, with awareness of current trends, product lines, and brand heritage. Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Adobe software is a plus. Self-driven, dependable, and capable of independent work in a high-pressure environment. Willingness to travel within the UK for store visits, outlet sourcing, and brand events. 1–2 years of experience in luxury retail, buying, or operational roles. Exposure to product sourcing, fashion-related marketing, or creative industries is an asset. Experience in areas such as visual merchandising, brand presentation, or showroom planning is beneficial. Degree in Fashion, Business, or a related field. Previous experience in luxury retail is a significant advantage.
Assistant to the Production and Operations Director, working on all aspects of ecommerce including: • fulfilling orders, • dealing with dispatch, • website maintenance and updating, • stock checking and ordering, • dealing with customers (on line and in workshop/shop), • wholesale order fulfilment, • liaising with suppliers, • general office work
As a Pizzaiolo at Fresco Trattoria, you will be responsible for preparing high-quality, traditional Italian pizzas in a fast-paced, customer-focused environment. We are looking for someone who brings not only technical expertise but also a true passion for the craft. Key Responsibilities: Prepare and cook pizzas according to our authentic Neapolitan-style recipes and standards. Manage and maintain the wood-fired or electric pizza oven. Ensure high standards of hygiene and food safety are maintained at all times. Monitor and control ingredient stock levels, ensuring freshness and minimal waste. Collaborate closely with kitchen and front-of-house staff to ensure seamless service. Maintain cleanliness and organization in the prep and cooking areas. Follow proper temperature checks for ingredients and equipment in line with safety protocols. Requirements: Proven experience as a pizzaiolo, preferably in a high-volume restaurant. In-depth knowledge of dough preparation, fermentation, and baking techniques. Ability to work efficiently under pressure while maintaining attention to detail. Understanding of kitchen hygiene and health & safety regulations. A positive attitude, strong work ethic, and ability to work as part of a team. Passion for authentic Italian cuisine and commitment to delivering quality.
We are seeking a skilled and enthusiastic Breakfast Chef to join our kitchen team. The Breakfast Chef will be responsible for preparing and serving a variety of high-quality breakfast dishes, ensuring excellent presentation, consistency, and timely service. This role requires strong cooking skills, creativity with menus, and the ability to work efficiently in a fast-paced environment. Key Responsibilities • Prepare, cook, and present all breakfast items to a high standard., • Manage the breakfast service from start to finish, ensuring smooth operation., • Create and update breakfast menus, incorporating seasonal and locally sourced ingredients., • Ensure food is prepared in compliance with food safety and hygiene standards., • Maintain cleanliness and organization of the kitchen at all times., • Monitor stock levels, minimize waste, and assist with ordering supplies., • Work closely with the kitchen team to ensure consistency across all dishes., • Provide excellent service to meet guest satisfaction and dietary requirements., • Assist with other kitchen duties as required (e.g., prep work for lunch service). Skills & Qualifications • Proven experience as a Breakfast Chef, Line Cook, or similar role in a professional kitchen., • Strong knowledge of breakfast and brunch dishes., • Ability to work under pressure and manage time effectively., • Understanding of food hygiene, safety, and kitchen procedures., • Creativity and passion for delivering exceptional food., • Excellent communication and teamwork skills., • Flexibility to work early mornings, weekends, and holidays as required. Physical Requirements • Ability to stand for extended periods., • Ability to lift and carry supplies up to [X lbs/kg]., • Comfortable working in a hot and fast-paced kitchen environment. Compensation & Benefits • Meals on duty, • Staff discounts, • Opportunities for training and career growth
We are looking for a Fishmonger with a Passion for seafood. Post code area RM12 - Application via Mobile contact only 078+64975251 The position involves serving customers with fishmonger skills such as cutting and preparing fish as customers requirement for our Fish counter under the guidance of our Head manager. What you will do: Maintain a sparkling clean and safe environment: This means keeping tools, equipment's, work areas sanitized, and ensuring signage is clear and up to date. Recording daily temperature of freezers, chillers, fridges and maintain fish prep areas clean and organized, ensuring optimal storage for delicious seafood. The job requires standing for extended periods and carrying some heavy boxes time to time. You'll handle a variety of tasks to get our seafood ready for our customers including descaling, gutting, filleting, trimming, packing or wrapping with standard or custom requirement by our customers. Display a fish selection on our fish and delicatessen counters ready for sale. Follow food hygiene and health regulations is essential. Training will be provided (if required) Daily check stock and freshness, also informed stock levels. Daily shift begins 4:30am What we're looking for: Minimum of 2 years proven experience working as fishmonger. Passionate about fish and seafood. The Ability to work effectively as part of a team is a must. Excellent time management skills are crucial for handling various tasks and maintaining a fast-paced work environment. Must be able to communicate in English. Must be a quick learner and able to adapt to new skills requirements. The perks: Full -time position Employee discount Free parking Work location: In-person Salary Range £26,500 to £36,000 per year (negotiate according of skills levels) Application via Mobile contact only 078+64975251 Our Fish Store and Delicatessen based at Hornchurch, Essex – Post code area RM12. (Elm Park Station - District line - Green Line) Free covid test is made frequently to make sure staff is covid free. Also disinfecting area is made daily. Application via Mobile contact only 078+64975251
Do you have passion for hospitality and exceptional customer service? Join our Team as a Headwaiter/ess and be part of an exciting journey! About Jason Atherton Restaurants – The Social Company: Jason Atherton started The Social Company in 2011, and it has grown into a globally renowned restaurant group, with a portfolio of worldwide restaurants and recognised brands across the world, with a strong presence in London, England including City Social, Little Social as well as the Blind Pig Bar, Berners Tavern – named ‘the defining restaurant of the decade’. The group has expanded its Restaurant portfolio to include Sael in St James’ Market, Three Darlings in Chelsea’s Pavilion Road and Row on 5 on Saville Row. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader within the hospitality sector. About City Social: Located on level 24 of Tower 42 in the heart of London and boasting magnificent views across the city, City Social features a beautiful modern-British menu created by Jason Atherton. City Social also houses a relaxed bar, Social 24, offering cocktails inspired by the famous London landmarks that can be spotted from the panoramic views. About you: We are recruiting for a talented and experienced Head Waiter/ Waitress to join our Team. As a Head Waiter/Waitress you would have an eye for detail and be proactive in the Restaurant ensuring that the Front of House Team are offering an excellent and consistent service that is in line with our standards. You will go beyond and above the call of duty to ensure that every guest receives a lasting and memorable experience. What We Offer: Competitive salary package: Negotiable, depending on experience Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. Responsibilities: Handle guest complaints and feedback effectively and professionally Be aware of reservations, seating arrangements, and table service Training Waiters/ess and Commis Waiter/ess on standards operating procedures Contribute to the development and implementation of new initiatives and ideas. Qualifications: Proven experience as a Head Waiter/Waitress Excellent communication and interpersonal skills Supervisory experience and the ability to motivate and inspire a Team Passion for customer service and a commitment to delivering exceptional experiences Knowledge of Food & Beverage service standards Ability to work under pressure and maintain a positive attitude. Person Specification: Bring in a positive and can-do attitude Been a Team Player Honesty and integrity. Start Date: Immediate Start
CHEFS OF ALL ABILITIES £13-£14.50 per hour Chef opening hours , Rota: Mon- Sun 12-10pm part time (20 hours approx) / full time available (40 hours approx) Valid Shared code will be requested before trial arranged - No cash work available, please do not ask. South london between brixton and crystal palace We are on the lookout for chefs / kitchen staff of all levels for our busy taco & burrito business situated in the heart of south london You will responsible for assisting in the daily operations of the kitchen from prepping food and being part of the service line as well as helping to keep the kitchen orderly and clean as we go. We are currently a small but friendly team with big plans to grow fast. Our focus is on street food, all freshly made in house and you will be given full training on how to prepare every recipe from scratch. Experience with mexican food isn't necessary, but an organised work ethic is. You will be trained how to prepare every ingredient and dish on the menu. We are looking for someone who is friendly in nature but serious about the job, someone who takes pride in their work. We are currently open Mon - sunday 12-10 pm. You must be fully flexible with your schedule and great communication is essential for the role. We offer very competitive negotiable rates of pay and if you are a chef who lives in south london who currently commutes to the city centre, this is a great opportunity to work local and not only save money on transport, but also hours of time each day • staff food on shift, • pay monthly, • to be able to work weekends You must understand basic English and we will help you grow and learn. Right to work in the U.K a must. If this is you, get in touch.
About TRAID TRAID is a charity retailer working for over 25 years to transform fashion for the better. All our fundraising efforts go towards improving the conditions of workers in the fashion and clothing industry, supporting projects all around the world. About the Role We are looking for a Home Collection Driver to join our growing team. As the face of TRAID on the road, you will be responsible for collecting donations directly from homes and businesses across London. This role is hands-on, physically engaging, and offers plenty of variety - no two shifts are the same, and our donors will rely on your help in lots of different ways. Each day, you’ll be assigned a route with 20 to 35 collections. We’ll invest in you by offering fully paid, comprehensive training to ensure you’re confident in TRAID’s collection systems and procedures. In return, we expect you take pride in your work and consistently strive for excellence. Main Responsibilities: • Collect donations from homes across London as per your scheduled route, • Accurately record collection details on a PDA provided by TRAID, • Unload the collected items safely and securely at our Alperton Warehouse, always following manual handling guidelines and health and safety policies, • Maintain the cleanliness and mechanical upkeep of the company vehicle, reporting any necessary maintenance to your line manager, • Provide an energetic and customer-focused approach, aiming to deliver excellent service to donors and ensure a positive experience. This includes answering any questions they may have and calling donors in advance of the collection. Requirements: Experience- 12 months van driving/multi-drop delivery experience preferred (but not essential). Full training will be provided Full UK driving licence - with no more than 6 points and no driving bans in the last 5 years Physical fitness – You will be active, handling donation bags weighing up to 20kg Flexibility – Shifts can vary, so we’re looking for team players with a can-do attitude who are ready to tackle challenges, even on short notice! What’s in it for you: Pick-up extra shifts: Enjoy the flexibility of weekend overtime shifts and the opportunity to maximise your earnings. No upfront costs: We will provide you with everything you need to excel at your job, including a full uniform, company phone and vehicle with a fuel card Competitive Compensation: TRAID is a London Living Wage Employer, committed to the well-being and quality of life of all our employees. This means your hourly rate will be reviewed every 12 months in accordance with the foundation's annual review guidelines for as long as we voluntarily choose to adhere to the scheme. Annual Leave allowance: 22 days paid holiday (plus 8 Bank Holidays)
Mission is Europe’s biggest movement space. The top floor of the building is home to a bright, welcoming restaurant with a sunny terrace overlooking the city. Our casual restaurant serves seasonal, simple food that nourishes and delights—avoiding wellness clichés and fleeting food trends. We’re looking for a skilled and passionate Chef de Partie to join our kitchen team. Full-time position is available. Evening and weekend availability is essential. Pay and working conditions are firmly in line with the principles of Mission E1: London Living Wage + service charge, free access to classes, and a healthy, sustainable approach to work/life balance.
Hi there, We are currently looking for a Cocktail Bar Tender to join our lovely team. We are a family run company located in EC4 close to Bank underground station and open from Monday to Friday only. General bar tending duties to include general cocktail making, cleaning of beer lines, working well as part of a team and serving customers with a friendly and professional attitude. Working hours/shifts will be between 9.00am and 1.00am. • £12.21 per hour plus tronc which is normally in the region of £5 - 6 + per hour., • Meal on duty, • Pension, • Monday to Friday only We look forward to hearing from you.
Zuma London is hiring a Night Cleaner to join our amazing restaurant in London. As a night cleaner you will be responsible for maintaining the high standards of cleanliness and safety across our kitchen, FOH & staff areas. ** ** What will you do? • To undertake all cleaning duties and any additional tasks, as directed by the management team., • To ensure all duties are completed within required time frames., • To comply with all rules and regulations which are in place regarding food hygiene and health & safety practices, including COSHH., • To ensure kitchen waste is disposed of in a responsible manner and in line with company policy and local council regulations. What will help you to be successful in your role? • To be adaptable, responding quickly and positively to changing requirements., • To maintain high level of teamwork., • To have a positive impact, taking personal responsibility and initiative to resolve issues., • To understand the importance of attention to detail. Benefits To name a few: • World class in-house training; we want you to have all the tools to be the best, • Opportunity to travel the world with our five incredible worldwide brands, • Long service award to show that we love having you around!, • Exciting in-house incentives, • Travel season ticket loan, • Family meals on shift, • Staff Discount across zuma, ROKA, oblix & INKO NITO
Key Responsibilities: Event Execution: Support the Head Chef in preparing and delivering high-quality food at a variety of events. Team Coordination: Supervise kitchen staff during event prep, setup, and live service—ensuring smooth workflows and timely execution. Prep & Production: Manage ingredient preparation, portioning, and packaging to ensure efficient and accurate setup for both on-site and off-site service. Logistics Management: Assist with load-ins, transport, and setup of kitchen equipment and food at event venues. Quality & Presentation: Maintain consistency and quality in taste and presentation, even under tight timelines and in varied environments. Health & Safety Compliance: Ensure all food is handled and served in line with current food safety regulations (HACCP/health codes). Required Skills & Traits: • Strong culinary background, particularly in high-volume or off-site catering, • Experience managing kitchen teams and fast-paced operations, • Flexibility and problem-solving in dynamic event environments, • Ability to lead by example and remain calm under pressure, • Valid food hygiene certifications and awareness of allergen protocols, • Willingness to travel and work irregular hours (nights/weekends)
We are looking to recruit a Guest Service Assistant to join our Front Office Team. This is an opportunity for either an experienced receptionist or for someone with no previous experience, who has a genuine desire to work within the hospitality industry. However, service with a smile and personality is a must. You should possess excellent communication skills, with a good command of spoken English. The role will involve welcoming our guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You must have a friendly and polite manner and you will be expected to care for all our customers in a helpful, professional and efficient way. Experience - Previous experience working within a reception environment preferred, but not essential - Skills and Knowledge - Strong Communication skills (verbal, listening, writing), good level of English essential - Pro-active and reliable - Able to work alone and within a team SPECIFIC DUTIES - Ensure bookings for bedrooms and restaurant are taken in a timely, accurate and professional manner - Manage all guest queries in a professional and courteous manner - Ensure all banking and cash handling procedures are followed - Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out. - Up-sell whenever possible to increase revenue - Work with other departments on a regular basis to ensure guest satisfaction - Be knowledgeable about all areas of the hotel - Work environment kept clean, tidy and safe at all times in line with Health and Safety legislation. As a Receptionist, you will work shifts any 5 days out of 7.
Freelance Brazilian Knot Hairstylist + Freelance Braider Brand: Thread & Crown — Every thread, your crown About Us Thread & Crown is a luxury mobile hair service redefining beauty rituals for the modern woman. We combine cultural authenticity with white-glove service, offering premium protective styles and artisanal extension techniques in the comfort of our clients’ own spaces. At Thread & Crown, we operate with guiding principles rooted in Christian values of dignity, respect, and the belief that every client deserves to feel regal and valued. Role Overview We are seeking a Brazilian knot hairstylist (no experience required) , alongside braiders to join our curated team of freelance artisans. This role is suited for professionals with a proven track record in luxury hair extension services and braiding who take pride in their craft and deliver an exceptional client experience. Responsibilities Provide premium braiding or/ Brazilian knot installation with a high level of precision and artistry Potentially perform hair preparation services, including washing, blow-drying, straightening, and detangling as required for Brazilian Knot extensions. Deliver an elevated client experience from arrival to completion, including hospitality, discretion, and aftercare advice. Maintain a professional appearance in line with Thread & Crown brand standards (punctuality, etiquette). Ensure all tools and equipment meet the highest hygiene and safety standards. Be adaptable to on-location services (private residences, hotels, events). Requirements Minimum 2 years’ experience in Braiding No experience in Brazilian knots needed if you are a fast learner and have extensive experience in other extension methods such as tape ins and k-tips/ i tips or precise braiding with clean parts and wish to progress to a higher paying hair styling role. Proven ability in washing, blow-drying, and straightening across diverse hair types and textures. Strong hospitality skills — warm, discreet, and client-first approach. Minimum age: 21+ years old. Professional, reliable, and able to work independently as a freelancer. Own high-quality professional tools and styling kit. Willingness to travel within assigned city/region. Ideal Candidate Views hairstyling as an art form, not just a service. Understands the etiquette of luxury service delivery. Comfortable working with high-profile and private clients. Passionate about hair health, innovation, and client satisfaction. What We Offer Brand awareness done for you, you focus on the hair whilst we focus on the marketing, selling and logistics of it all. Access to high-value clientele in premium locations. Competitive freelance rates reflective of expertise and service level. Opportunity to be part of an emerging luxury hair house redefining beauty experiences. *Please note this is a new company that has huge growth plans however you will be signed on as self employed and will be in charge of paying your own taxes. Applicants of all backgrounds are welcome. While Thread & Crown’s ethos is inspired by Christian principles, candidates should be willing to respect and support the organisation’s values and faith-based ethos in the professional environment.
Purpose of Role To provide high-quality, person-centred care and support to individuals, enabling them to live safely, independently, and with dignity in their own homes or community settings. Key Responsibilities Deliver personal care, including washing, dressing, toileting, and grooming in line with care plans. Support service users with meals, hydration, and medication (where trained and authorised). Encourage independence and choice, promoting confidence and self-esteem. Assist with mobility, transfers, and the safe use of equipment (e.g., hoists, wheelchairs). Provide companionship, emotional support, and social interaction. Carry out household tasks (light cleaning, laundry, shopping, meal preparation). Accurately record and report care delivered, changes in needs, and incidents. Maintain confidentiality and uphold safeguarding principles at all times. Follow infection prevention and control measures to ensure a safe environment. About You Compassionate, patient, and committed to improving the lives of others. Good communication and listening skills. Reliable, flexible, and able to work independently or as part of a team. Willing to undertake training and development to maintain high standards of care. Previous experience in care is desirable but not essential — full training will be provided. Qualifications & Requirements NVQ/QCF Level 2 in Health and Social Care (or willingness to work towards). Enhanced DBS check. Right to work in the UK. Full driving licence and access to a vehicle (if required for community-based roles). What We Offer ✨ Competitive pay rates and mileage allowance ✨ Full induction and ongoing training (with opportunities to gain qualifications) ✨ Flexible working hours to suit your lifestyle ✨ Supportive management and a friendly team culture ✨ Career progression opportunities ✨ Rewards and recognition for outstanding performance
We’re a new Greek & Spanish inspired restaurant in Queen’s Park, NW6. We are looking for a skilled and passionate Sous Chef to join our kitchen team and support the Head Chef in delivering a memorable dining experience. This role is ideal for someone with a strong background in Greek and/or Spanish cuisine, who thrives in a collaborative and creative environment. Key Responsibilities - Assist the Head Chef in menu development, food preparation, and service execution. - Ensure consistency and quality across all dishes, maintaining high standards in line with the brand’s vision. - Supervise and train junior kitchen staff, fostering a positive and professional atmosphere. - Oversee daily kitchen operations, including stock management, ordering, and inventory. - Ensure compliance with health and safety regulations and maintain a clean, organized kitchen. - Contribute creatively to the menu, staying up-to-date with culinary trends and incorporating seasonal ingredients. Requirements - Proven experience as a Sous Chef or in a similar role, preferably in a Greek or Spanish restaurant. - Strong knowledge of either Greek or Spanish cuisine, with a focus on high-quality ingredients and seasonal cooking. - Excellent organizational and leadership skills. - Ability to work efficiently in a fast-paced environment, demonstrating attention to detail and passion for culinary excellence. - Strong understanding of food safety and hygiene regulations. . working days Wednesdays to Sundays. Mondays and Tuesdays are days off. . event/catering experience How to Apply If you are a dedicated and ambitious chef looking to grow in a supportive and creative environment, we’d love to hear from you. Please submit your CV and a brief detailing your relevant experience and what excites you about joining the team.
As part of the pizzeria kitchen team your role at Pizza Chef is to support in the running of the kitchen, working closely with your team to ensure that we are always serving the best pizza to our guests. Ensuring the high standards we are all looking for requires every Chef to excel in two key areas; Food Quality & Safety; Supporting the Team. - Food, quality & safety - Our menu is simple and focused on Neapolitan style pizza. As Line Chef you will be the expert when it comes to our food, always ensuring our guests always receive the best pizza. You will also support the management team with the smooth running of every shift by keeping things safe, being well prepared for your shifts and supporting the Head Chef with controls within the kitchen. - Supporting the Team - We have a 'one team one dream' approach to everything we do. Team work is key to a smooth shift so we always help each other out no matter the role, helping to create that great pilgrims vibe we all love to work in every day. In return for your hard work we will: • Invest in your growth and development • Pay you a competitive rate including an equal share of tronc for all BOH and FOH teams plus bonus • Hold two full staff parties for everyone throughout the year, we even close our pizzerias on these days so everyone can join in • Ensure you always have lots of fun • Feed you all the pizza you would like
P&J Renovations Ltd is a versatile construction company situated in Greater London, specializing in house renovation, decoration, and construction endeavors. With a distinguished 12-year tenure within the industry, we pride ourselves on delivering exemplary service while upholding the most stringent standards in home renovation across London. Possessing all requisite licenses for refurbishments and general construction projects, our team comprises meticulously selected professionals renowned for their qualifications, expertise, and experience in the field. We are looking for an experience Bricklayer. The main role of a bricklayer is to build or repair houses or other buildings’ walls and to renovate stonework. Some bricklayers work on restoration projects. A bricklayer may also be referred to as a mason or a ‘brickie’ Bricklayer duties and responsibilities The role of a bricklayer involves multiple tasks. However, the ultimate goal of the job is to construct, build and repair buildings and other structures, such as foundations, walls, chimneys or even decorative masonry work. As such, the responsibilities and duties of a bricklayer are as follows: Laying bricks Applying or removing grout with a trowel Strengthening and sealing foundations with the appropriate material, usually damp-resistant materials Repairing building blocks and chimneys Refurbishing decorative stonework Measuring. Before laying bricks, the bricklayer needs to measure the build area to be able to place the first rows of bricks and damp course Understanding and managing the quantities of material required for the job Using tools such as hand tools, brick-cutting machines but also spirit levels and plumb lines to check building alignment A bricklayer will be required to work outside on construction sites, in various environments and changing weather conditions. Beyond these challenges, being a bricklayer brings a true sense of achievement. Location: London Job Type: Full-Time, Permanent Salary: Up to £41,000 - £43,000 depends on experience.
Need hand push a job on laying hush mats and marine ply doors linings
We are seeking a motivated and detail-oriented Data Analyst to join our dynamic, high-performing team. This role is ideal for early-career professionals with 1–2 years of experience or strong academic foundations in data analytics or related fields. You will be responsible for interpreting data, generating insights, and developing data products to drive strategic decision-making. The successful candidate will demonstrate strong technical capabilities, analytical acumen, and the ability to translate complex datasets into actionable business intelligence. Key Responsibilities Extract, clean, and analyse large datasets to uncover meaningful trends and patterns. Design, build, and maintain dashboards and reports using Power BI and Tableau. Collaborate with stakeholders to capture data requirements and deliver insights aligned with business objectives. Automate recurring processes using Excel Macros, VBA, or Bash scripting to improve efficiency. Develop and maintain databases using Microsoft SQL Server and Oracle, ensuring data integrity and accessibility. Support ad hoc analysis and reporting needs across departments. Document workflows, data dictionaries, and procedures to ensure data governance and clarity. Participate in the Software Development Life Cycle (SDLC), contributing to requirements gathering, testing, and implementation. Perform advanced statistical analysis and data manipulation using Python or R (desirable). Contribute to the design and optimisation of database schemas and data pipelines. Required Experience & Skills 1–2 years’ experience in a Data Analyst or similar role, or strong academic background in a quantitative discipline (e.g., Mathematics, Computer Science, Economics). Proficient in SQL for querying, joining, and transforming data. Advanced Excel skills, including pivot tables, lookups, and data wrangling techniques. Proficient with data visualisation tools such as Power BI or Tableau. Excellent analytical and critical thinking skills with high attention to detail. Strong verbal and written communication skills — able to explain data-driven findings to non-technical stakeholders. Highly collaborative team player with a proactive mindset and willingness to learn. Desirable Hands-on exposure to Python or R for data modelling, automation, or analytics. Familiarity with cloud platforms, ETL tools, or workflow orchestration frameworks. Ability to self-manage workload and prioritise tasks in line with changing business needs.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
As Shift Supervisor at the Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life, • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered., • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. What will I be doing? As shift supervisor you’ll… • Be a champion of brand standards, • Lead the team during busy shifts, • Support and be a role model for your teams’ training and development, • Support the day to day running of the business
Be Part of a Historic Launch – Work Aboard the Disney Destiny (Fall 2025 Start) Disney Cruise Line is hiring experienced servers to join the launch team of the Disney Destiny — the newest addition to the fleet. This is a rare opportunity to be part of an inaugural crew, something that only happens every few years. The Destiny introduces all-new experiences, themed around iconic Disney villains, along with exclusive shows, dining concepts, and onboard surprises. Early sailings are filled with energy and excitement, from media coverage and VIP guests to grand celebrations. Be part of the magic behind the magic as this brand-new ship sets sail. Why Join Disney Cruise Line – and the Disney Destiny? Be part of the inaugural crew on Disney’s newest ship Experience a soft opening and an exciting Atlantic crossing. Work with brand-new equipment and facilities Paid travel, accommodations, meals, uniforms, and medical coverage Enjoy unique crew events and celebrations onboard Disney perks: merchandise discounts and Disney Parks access World-class training and opportunities for growth with one of the most iconic brands in the world. What You’ll Do Deliver magical service in three rotating themed dining venues Handle breakfast and lunch buffet-style service Create personalized guest moments in a fast-paced, multicultural team Serve and interact with families and children Who We’re Looking For At least 6 months of recent, full-time experience in a busy restaurant (waiter/waitress, server, runner, or dining room attendant) Energetic, mature, and service-oriented professionals Committed to a 6-month contract Passion for working with children and delivering exceptional guest service How to Apply Start your journey today to secure a spot onboard for the Fall 2025 launch. The recruitment and onboarding process takes approximately 2–3 months, so don’t wait! Apply now to join the launch crew of the Disney Destiny.
Join our team in the heart of Soho. As part of the pizzeria kitchen team your role at Pizza Chef is to support the running of the kitchen, working closely with your team to ensure that we are always serving the best pizza to our guests. Ensuring the high standards we are all looking for requires every Chef to excel in two key areas; Food Quality & Safety; Supporting the Team. Food, quality & safety - Our menu is simple and focused on Neapolitan style pizza. As Line Chef you will be the expert when it comes to our food, always ensuring our guests always receive the best pizza. Supporting the Team - We have a 'one team one dream' approach to everything we do. Teamwork is key to a smooth shift so we always help each other out no matter the role, helping to create that great pilgrims vibe we all love to work in every day. What's there for you? Competitive salary + tronc! Flexible hours, between 30 and 50hrs working week, 2 staff parties - we even close our pizzerias for that! Free pizza - always! Beer and Gin after a busy shift, Training to help you reach your career goals - we even have a dedicated training academy for it! 28 days of holiday + an additional day for every year served
Seeking Independent Sales Agents - Italian Hair & Beauty Products The Opportunity: We are a distinguished Italian company with over 10 years of experience in the professional hair and beauty industry. As we expand into the UK market, we are looking for ambitious, self-employed Sales Agents to become a key part of our growth story. This is an exciting chance to represent a line of premium, Italian-made products with high-quality ingredients and a strong brand identity. Who We Are Looking For: We are seeking experienced, commission-based sales agents with a proven track record in the hair and beauty sector. The ideal candidate will have an established network of contacts within: Hair salons and barbershops Beauty retailers and wholesalers Spas and wellness centers Independent hairdressers and freelancers Why Partner with Us? Exclusive Italian Products: Represent a unique portfolio of high-quality products with the prestige of the "Made in Italy" label. Exceptional Margins: Benefit from a generous commission-only structure, with earning potential of up to 15% on sales volume. Dedicated Support: We provide comprehensive sales training, product samples, and marketing materials to help you succeed. Reliable Logistics: Enjoy fast, UK-based distribution with guaranteed local stock availability. Territory & Flexibility: Secure an exclusive regional territory to build your business, with the flexibility of a self-employed role. This is an excellent opportunity for a professional who wants to partner with a growing, high-quality brand and earn a significant income. How to Apply: To express your interest, please send your professional profile and a brief cover letter outlining your experience
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.