Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
Key Responsibilities - Identify and develop new business opportunities across key sectors (construction, manufacturing, services, IT) in the UK labour market; - Build and maintain strong relationships with UK employers, establishing long-term cooperation for labour recruitment and placement services; - Promote the company’s human resource outsourcing, labour dispatch, and recruitment services to corporate clients; - Conduct market research and competitor analysis to refine the company’s UK business strategy; - Lead negotiation and drafting of cooperation agreements with business partners and clients; - Represent the company in industry events, networking sessions, and client meetings; - Coordinate with the operations and recruitment teams to ensure smooth client onboarding and service delivery; - Monitor key performance metrics, prepare business reports, and contribute to revenue growth planning; - Assist in managing and training junior staff involved in business development or client support functions. Who we looking for: - At least 3 years of experience in business development, sales, or client relationship management, preferably in the recruitment, labour outsourcing, or HR services industry; - A bachelor’s degree or above in Business, Marketing, Human Resources, or a related field; - Proven ability to identify market opportunities, build partnerships, and negotiate commercial agreements; - Strong communication and interpersonal skills, with the ability to liaise effectively with both UK clients and Chinese-speaking partners; - Excellent organisational and project management skills, with a results-driven mindset; - Proficiency in Microsoft Office and basic data analysis tools; - Fluency in Mandarin and English is essential to serve the company’s bilingual client base.