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Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Quiz Room is an immersive quiz based concept which originated in France and now has over 70 venues worldwide. We are excited to be opening our first London venue, based in Spitalfields, and are seeking a number of dynamic Quiz Masters to join our team. This is a fantastic opportunity for someone looking to expand their hospitality experience and be part of a fun and exciting new venture. Onboarding starts from mid-September, with the venue opening early October. A rota system will be in place and you will be required to work some weekends and evenings. Role Overview As a Venue Manager / Quiz Masters you will play a crucial role in the smooth running of the venue, with a particular focus on delivering exceptional customer service. We are committed to providing an outstanding customer experience. The main responsibilities will include: - Customer Service : provide a warm welcome to all customers, ensuring their enjoyment and satisfaction. Greet and welcome customers with a warm and friendly demeanour. Anticipate customer needs and provide prompt and efficient assistance. Resolve customer inquiries and complaints in a professional and timely manner. Build rapport with customers to foster loyalty and repeat business. - Quiz Master : escort guests to their quiz room, explain the rules of the games and answer any queries. Create a lively and competitive atmosphere. Manage the quiz format and scoring for tournaments. Interact with participants to enhance the overall experience is fun. - Venue Management : assist with day-to-day operations, including food and drink service, managing and ordering stock, maintaining cleanliness and overall presentation of the venue. Promote the venue and its offerings to customers. Encouraging repeat visits and referrals. Assisting with marketing initiatives. Support the Venue Manager with a range of ad-hoc tasks. - Continuous Improvement : contribute to the overall success of the venue by identifying opportunities for improvement and implementing new initiatives. Actively seek feedback from customers to identify areas for improvement. Ideal Candidate - We are looking for passionate and enthusiastic individuals with excellent interpersonal skills. The ideal candidates will have: - A strong interest in the hospitality and leisure industry and ideally a love of quizzes and games. - Experience in customer service, ideally within a hospitality venue or entertainment environment. - A confident and engaging personality with the ability to connect with a range of people. - Strong communication and organisational skills; able to manage a number of tasks. - A sales-oriented approach and a desire to succeed. - A reliable, self-starting, flexible and professional approach.
Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.
As the Front of House Manager at Acai Girls Cafe, you will be a key member of our team, responsible for leading front-of-house operations to ensure an exceptional guest experience. You will foster positive and dynamic atmosphere, while handling day-to-day duties with professionalism and a passion for service. Key Responsibilities: - Customer Service Excellence ( Greet customers warmly and maintain a welcoming environment. Address customer queries and resolve complaints promptly to ensure guests satisfaction) - Team Leadership and Staff Supervision ( Lead, support and motivate the front-of-house team to deliver top-notch service. Assist with scheduling shifts, managing brakes, and providing guidance to junior team members) - Barista Skills ( Prepare and serve high-quality coffee and specialty drinks with and eye for details and consistency) - Health and Safety Compliance ( Ensure health and safety guidelines are followed by staff. Conduct regular checks to maintain hygiene and sanitation standards) - Operations Management ( Oversee daily operations, including managing opening and closing procedures. Monitor stock levels for coffee, ingredients, and front-of-house supplies, place orders as needed) Required Skills and Qualifications: - Barista Experience: Minimum 1 year of experience as a barista, with knowledge of preparing high quality coffee and other drinks - Customer Service Skills: Previous experience in a customer-facing role, ideally within a cafe or restaurant setting - Leadership Abilities: Proven experience leading a team or supervising staff in a hospitality setting - Organisational Skills: Excellence time management and organisational skills to ensure efficient service - Interpersonal Skills: A friendly, approachable attitude with the ability to resolve conflicts professionally.
About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Role: Shared Services Lead (EVENT COORDINATOR) Location: Farringdon, London, and onsite at events. Reports to: KB Directors Contract Type: Fixed-term, 9 month contract, commencing Monday 3rd March 2025. Working Hours: 3 days per week until Monday 2nd June, then full-time until the end of August. Additional weekend work required during festival season with typical onsite hours from 8am to 8pm. Who We Are Krankbrother is a key force in electronic music in the UK, with extensive experience in event creative production and artist programming. Our strength is in working closely with the most innovative talent in the electronic music scene to deliver groundbreaking production values and customer experience above all else. A fully independently owned company, our shows draw sell-out crowds keen to resist the increasingly corporate nightlife scene. Role Overview As the Shared Services Lead, you play a key role in the planning and delivery of our events calendar. This role puts you right at the heart of our small and youthful team - where you’ll interact daily with senior leadership and take on significant responsibility onsite. We’re a truly independent outfit, where our founders are directly involved - offering you unique opportunities to learn and grow with us. Who You Are We’re looking for a confident, practical, and dynamic individual with leadership abilities and significant demonstrable experience in the event industry to head up all services for contractors and crew onsite. You’ll be responsible for managing a number of essential facilities, including accreditation, IT and comms, and logistical arrangements for crew. You’ll also play a key role in sourcing and onboarding temporary event staff. Role Responsibilities Managing IT and comms onsite. Recruiting temporary staff for merch, info, and other services. Working closely with the Accreditation Manager to ensure a smooth and efficient accreditation process on site. Crew/staff accommodation and logistics Liaising with the Financial Controller to ensure staff invoices are paid in a timely manner Reporting as necessary to the Event Management Office, and working with the Visitor Experience Lead and Safety, Security and Resilience Lead to resolve any issues which may arise. Essential Skills: Solid experience in event production and site management, particularly with logistics for accreditation, accommodations, IT, and crew facilities. Strong organisational and project management skills for managing multiple operational streams. Proficiency in IT and comms systems Experience recruiting and managing temporary event staff. Excellent interpersonal skills Budgeting and financial management for timely payments and cost control. Strong administrative skills for accurate reporting and documentation. Effective communication skills for coordination across teams. Skilled in documenting and reporting to senior leadership. You will need to be fully available for our summer season: 1st June-31st August 2025.
About the job Night House Host - Cove Cannon Street. We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Night Host, as you will be responsible for providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. As one of our Night Hosts (in a nutshell) you will be responsible for delivering our guest experience by contributing a feeling of simplicity, calm and sanctuary seeking new and smarter ways to deliver soulful hospitality to our guests through creativity and innovation. What we look for. - Previous experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc). - Self-sufficient, requiring little direction and day to day management. - Tech savvy, who does not shy away from tech-based resolutions and interaction. - Clear verbal/written communication proficiency. - Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. - Competitive salary - Bonus scheme - 22 days’ holiday (plus the option to buy more) - Wellbeing benefits (cash plan and an Employee Assistance Programme) - Free nights in our properties - Recognition schemes - Pension (the tax efficient way) - Sick pay - Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a full-time role where you will be working 38 hours per week on a 4-on, 3-off shift pattern. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.
Qualifications • English (Required) • Driving Licence (Required) • United Kingdom (Required) • Construction: 5 years (Preferred) Full Job Description Job Title: Handyman Department: Service Team Reporting to: Operations Manager Role Dimensions: You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule. You will report to our operations manager and company directors. Principal Accountabilities: • To always maintaining and delivering top quality customer service and quality of work • Always maintaining a professional and customer service driven service • Hitting customer review targets Knowledge, Skills and Experience: • Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry • An excellent approach to customer service and customer care • Highly organised & able to prioritise a varied workload • The ability to work under pressure with excellent attention to detail • Able to demonstrate initiative along with a 'can do’ approach • Great work ethic, ability to be able to work in a small team • Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them Personal Attributes: • Professional and credible ambassador of the Bits Bobs and Odd Jobs values • Ability to mix confidently with our team and the calibre of customers • A winning mentality - demonstrating great drive to achieve outstanding results. • The ability to maintain a consistent high level of work and professional output in times of change. • Comfortable at taking directions, but also able to contribute to strategy and tactical measures. • Ability to work well within a team environment. Job Types: Full-time (Monday - Saturday), Permanent Salary: £32,000.00-£33,000.00 per year Experience: • Construction: 5 years (preferred) Language: • English (required) Licence/Certification: • Driving Licence (required) Work authorisation: • United Kingdom (required)
About Us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of the role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Bartender to join our team. The right bartender uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. - Provides a pleasant drinking experience to customers. - Serves drinks while maintaining a clean and sanitary bar area. - Attention to the detail and presentation of each order. - To ensure all working areas of the bar, storage room and wine fridges are always maintained in a clean and hygienic condition, refilled, and organized according to the standards. - To control wastage by maintaining correct stock levels and rotation and preventing the over stocking of drinks. This is achieved by keeping good organizational standards and great communication with the Manager in Charge of ordering. - To maintain high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. - To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Qualifications: - Previous experience as a bartender - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills Benefits - Cycle to work scheme - Your trial will be paid if you take the job - Fantastic staff food - Company pension scheme - Team events
ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Holland Park, Saint John’s Wood, Bromley and Lisbon, with a new location just opened this Autumn in Milan. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. JOB DESCRIPTION We are looking for a professional and customer service-oriented Store Manager, for our St John's Wood Gelateria. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. This role is suitable for those looking for a permanent and Full-time position. REQUIREMENTS The perfect candidate will have: - Experience in hospitality at Assistant Manager level or higher - Fluent in English - Maintain regular and consistent attendance, punctuality and professionalism DUTIES As Store Manager you will supervise the operational and organizational standards of the Gelateria. Working closely with the General Manager, your duties will include, but not limited to: - Managing a team of 7 to 9 people - Providing high quality and professional customer service - Assisting in the training and development of new and existing team members - Undertaking administrative tasks such as; but not limited to: - Monitoring stock levels daily (and performing stock counts monthly) - Placing weekly orders (internal orders with production and external orders with suppliers). - Performing and scheduling of cleaning tasks whilst on shift - Planning weekly schedule for the store - Assisting in the development of business strategies - Follow both company and store policies and procedures SALARY Salary starts from £32,000-£35,000
INTERVIEWS: Monday 18th 10am-2pm 2 years kitchen experience minimum is essential About us - We are fast-paced, fun and social. - Our work environment includes: - Food provided - On-the-job training - Lively atmosphere OutPost Bar, Kitchen & Lounge is the perfect spot to grab a cocktail or a beer, munch or nibble on a stone baked pizza where you can take in all that London's Queen Elizabeth Olympic Park has to offer! We are seeking a multi-talented individual to join our team of professionals. The Cook will be responsible for preparing delicious and authentic pizza, ensuring all toppings are correct and working with the manager to ensure that all employees follow safe food handling procedures. The ideal candidate will enjoy working in a fast-paced environment and have prior experience in food prep and customer service. Qualifications - Proven experience in food preparation and cooking, particularly in pizza making. - Strong kitchen experience with a focus on culinary techniques and food safety practices. - Excellent customer service skills to enhance the dining experience. - Familiarity with restaurant operations and serving protocols. - Ability to work efficiently in a fast-paced kitchen environment. outpost Building S5 Unit 5, IQL London E20 1HZ
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
The Event Planner’s role is to support the venue’s pre-booked sales efforts through activities and processes as outlined by the Sales Manager. Reports to: Sales Manager Hours: As dictated by business needs Responsibilities: - Support the Sales Manager in expanding and maximizing pre-booked sales across corporate events, dinner and drinks reservations, and special occasions like birthdays and pre-wedding celebrations. - Proactively work to secure and confirm new and pending inquiries, aiming to meet pre-booked sales goals and offering alternative options where appropriate, while adhering to best practices. - Build and foster relationships with local businesses and key booking agents. - Gain a comprehensive understanding of the brand to help promote the venue effectively at events and exhibitions. - Regularly verify and update the client database. - Draft event proposals by understanding clients’ requirements and budget considerations. - Welcome potential clients, provide venue tours, and make a positive impression. - Maintain the booking system with new inquiries, customer data, and detailed notes, and schedule follow-up calls as needed. - Attend industry networking events and organise on-site showcases to enhance the venue’s exposure. - Work closely with the operations team to ensure smooth execution of major events, from initial inquiry to final execution, including preparing and distributing function sheets as necessary. - Support the Sales Manager in achieving key targets for the Christmas and New Year’s Eve season. - Demonstrate creativity, organisation, and proactivity, and contribute feedback and fresh ideas to help the business succeed and grow.
We are looking for a Hospitality Floor Manager you would be working closely with the Operations Manager, to deliver flawless service and exceptional food and drinks within both our large conference and banqueting operations. The venue is a Grade II* listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. Job Description - Full Time, 45 hours - ·Hourly Rate: £14.25 / £33,450 pa equivalent. - Up to 38days annual leave (dependant on job role) - As a Hospitality Floor Manager your key responsibilities will be: - To plan, organise and deliver a successful operation of the events, dinning rooms and other areas within the Hospitality department with the assistance of the relevant department heads. - To liaise with other key personal, including marketing, events and sales department in order to deliver service the meets and exceed the client expectations. - To brief the Hospitality team on all aspects of the business and to oversee the running of all events, workings lunches and dining. - To meet clients on arrival making sure that the event is as they require, and ensuring that any on the day changes are passed on to the relevant people where necessary. - To assist on the development of the Hospitality waiting team, making sure that they adhere to standards laid down by Hospitality Managers and provide training as required, specially on the areas of food and beverage service. - All catering administration including banking and financial reporting to your line managers. - To train or provide training to the staff so to ensure they operate in accordance with the department standards including any casual labour that may be required. - To monitor on a daily basis the standards achieved in your department and report to your line managers any areas of concerns. - To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed. As an Hospitality Floor Manager you will enjoy a selection of industry leading benefits: - Access to everyday discounts and communication portal - Employee assistance programme - Meals provided on shift when working within one of our venue. - Birthday off, to celebrate in style - A day of to volunteer and support a charity of your choice
The role of a kitchen assistant is crucial in supporting the kitchen staff and ensuring that daily operations run smoothly. Kitchen assistants work under chefs, cooks, or kitchen supervisors, and their responsibilities often include a range of tasks that contribute to cleanliness, food preparation, and organization. Here’s a breakdown of their typical roles and responsibilities: 1. Food Preparation Support • Basic Prep Work: Washing, peeling, chopping, and cutting vegetables, fruits, and other ingredients as directed by the chef. • Assisting with Recipes: Helping to measure and weigh ingredients, portioning food items, and preparing simple dishes as per instruction. • Preparing Garnishes and Sides: Preparing sauces, garnishes, or simple side dishes for service. 2. Maintaining Kitchen Cleanliness • Dishwashing and Equipment Cleaning: Washing dishes, pots, pans, and kitchen utensils using industrial dishwashers or by hand, as well as cleaning cooking equipment. • Sanitizing Surfaces: Keeping countertops, prep stations, and other kitchen surfaces clean and sanitized in compliance with health and safety regulations. • Cleaning Floors: Sweeping, mopping, and maintaining kitchen floors to ensure a clean and safe environment. 3. Stock and Inventory Management • Storing Ingredients: Properly storing food and ingredients according to food safety guidelines, including correct labeling and rotation to prevent spoilage.
La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude - You're eligible to work in the UK
Kitchen Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week We’re looking for someone passionate, energetic & extremely organised to manage our kitchen To manage our team of Kitchen Hands and KPs To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To manage team scheduling, training & well-being To report to General Manager, and Culinary Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Compensation | £37,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Experienced Assistant Bar Manager (full-time) Bocconcino Soho Restaurant https://bocconcinorestaurant.co.uk/soho Bocconcino Soho Restaurant is seeking a passionate and experienced and positive Assistant Bar Manager to join our vibrant Bar team. This full-time role involves overseeing daily bar operations with staff training, ensuring exceptional service standards, and supporting inventory management. Ideal candidates will have a strong background in bar management, excellent leadership skills, and a commitment to delivering outstanding guest experiences. We are looking for someone who can join us on a full time basis only (48hrs per week) and who is flexible to work any days of the week. Extensive Cocktail making and mixing knowledge and experience is A MUST. Apply now to be part of our exciting team in the heart of Soho!
Job Title: Financial Manager Salary: Competitive Company: Lucky Dan Limited (trading as Jovanna London) About Us: Lucky Dan Limited is the wholesale division of the fashion brand Jovanna London, responsible for distributing our products to retail partners worldwide. As a growing subsidiary of J Yan Ltd, we work with factories and suppliers in China, requiring seamless communication and efficient financial management to ensure accurate transactions and budget control. Job Overview: We are seeking a skilled and detail-oriented Financial Manager to oversee the financial operations of Lucky Dan Limited. This role will focus on financial planning, budgeting, cash flow management, and regulatory compliance, as well as managing accounts payable and receivable. Given our work with suppliers in China, fluency in Mandarin is essential, as invoices and communications are often in Mandarin without English translations. Key Responsibilities: Oversee day-to-day financial operations, including budgeting, forecasting, and cash flow management. Manage accounts payable and receivable, ensuring timely payments and accurate record-keeping. Review, translate, and process invoices from Chinese factories; handle communications and discrepancies. Collaborate with internal and external stakeholders to create financial reports, analyze data, and support business planning. Ensure compliance with financial regulations and company policies. Work closely with the Director and provide strategic financial insights to support decision-making. Qualifications: Bachelor’s degree in Finance, Accounting, or a related field (Master’s or relevant certification preferred). Proven experience as a Financial Manager or in a similar role, preferably in wholesale or fashion sectors. Proficiency in Mandarin and English, with strong translation skills for business and financial documents. Strong analytical skills and attention to detail. Familiarity with financial software and advanced proficiency in Microsoft Excel. Excellent communication and problem-solving skills. Why Join Us: This is an exciting opportunity to work in a dynamic and growing wholesale fashion company with a global reach. Join us at Lucky Dan Limited and contribute to the success of Jovanna London while playing a crucial role in our financial operations.
Job description Job Vacancy: Full-Time Kiosk Manager We are a Chinese food stall located in a food court in East London, and we are currently looking for a full-time kiosk manager. The main responsibilities include: - Managing daily store operations, including opening and closing, sales, communication with the kitchen, and inventory management. - Ensuring smooth operation of all store processes. Our procedures are clear and easy to learn. Requirements: - Proficient in both English/Chinese (fluent English communication is essential) for better customer interaction. - Right to work in the UK. - Experience in the food and beverage industry is preferred. - Excellent service spirit. Working Conditions: - Six days a week, stable working hours with flexible scheduling. - Performance-based commission for outstanding achievements. - The work is straightforward and not physically demanding. If you meet the above requirements and are interested in joining our team, please contact us as soon as possible! We look forward to hearing from you! 招聘啟示:全職店鋪經理 我們是一家位於东伦敦美食廣場的中餐檔口,現誠聘一名全職店鋪經理。主要職責包括: - 負責店鋪日常運營,包括開關店、銷售、與廚房溝通交流及管理庫存等。 - 確保店鋪所有流程順暢進行。我們的操作流程清晰明瞭,易學易上手。 我們的要求: - 流利的英語和中文溝通能力(英文交流無障礙),以便與客戶更好地交流。 - 在英國的合法工作身份。 - 有餐飲行業從業經驗者優先。 - 具有優秀的服務精神。 工作條件: - 一周六天工作制,工作時間穩定且排班靈活。 - 優秀的業績將享有提成。 - 工作內容簡單,不繁重。 如果您符合以上要求,並希望成為我們團隊的一員,請盡快聯繫我們!期待您的加入! Job Type: Full-time Pay: £32,000.00 per year Additional pay: Bonus scheme Benefits: Discounted or free food Employee discount Schedule: 10 hour shift Experience: Supervising experience: 1 year (preferred) Restaurant management: 1 year (preferred) Bar management: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
We are looking for an experienced, ambitious and enthusiastic Kitchen Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the kitchen Manager with the daily kitchen operations, costs, health and safety, productivity and food quality, the Kitchen Supervisor will also be responsible for the kitchen team performance and standards. What We Offer: Salary up to £14.50 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). Key Responsibilities: Delivering the highest food quality from prep to cook. Training, coaching and developing the kitchen team. Supervising all aspects of the kitchen health & safety in accordance with the law. Supporting the Kitchen Manager keeping the operational costs within budget. What makes a great Farmer? Experience running a fast-paced kitchen. Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!
Location: London, W12 7HB Salary: £28,000- £30,000 Contract: Full-time, Permanent Working Hours: 45 hours per week, 5 days a week, scheduled on a rota basis between the hours of 6am - 11pm (subject to change). Job Overview Become an integral part of our team at Ichiba as a Kitchen Assistant Manager. This role involves supporting the Kitchen Manager in overseeing daily kitchen operations, maintaining culinary standards, and ensuring our guests enjoy the exquisite Japanese dining experience we are renowned for. Main Responsibilities Assist the Kitchen Manager in supervising and directing kitchen staff to deliver high-quality meals. Cooking Support in inventory management and ensure stock levels meet the demand without causing excess waste. Oversee the compliance with health and safety, as well as food hygiene regulations, at all times. Help in the training and development of kitchen team members to boost team performance and morale. Key Skills and Experience Previous experience in a senior kitchen role, such as a kitchen supervisor or lead line cook is beneficial. Strong organisational skills and the ability to remain calm and efficient in a fast-paced environment. Strong leadership abilities with proven experience in managing and developing a team. Sound understanding of Japanese cuisine is highly desirable. Excellent communication and teamwork skills. BASIC food hygiene certification would be advantageous. A trial shift will be required prior to employment finalisation.
Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Duties: - Manage and oversee daily salon operations; - Provide exceptional customer service and ensure client satisfaction; - Supervise and train salon’s staffs, including nail technicians; - Create work schedules and assign tasks to team members; - Monitor inventory levels and order salon supplies as needed; - Handle customer complaints or concerns in a professional manner; - Maintain a clean and organized salon environment; - Develop and implement marketing strategies to attract new clients; - Collaborate with stylists to create innovative nails and beauty services; - Stay updated on industry trends and techniques; Qualifications: - Multilingual skills are a plus for effective communication with diverse clientele; - Proven experience in team management and administrative tasks; - Strong supervisory skills to lead and motivate a team of nail salon professionals;Ability to sell nail salon products and services to increase revenue; - Nail beauty spa management experience is preferred; Experience needed: At least 1-2 years worked in a beauty salon and can speak English and Vietnamese.