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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Social Media Lead (Senior Associate) Job Title: Social Media Lead (Senior Associate) Location: London or Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role We’re looking for a creative yet analytically-minded individual to take on the exciting role of Social Media Lead, who is ready to hit the ground running and help us to grow the Capital One brand through our social media channels in the UK. This role is key to shaping and influencing how people view Capital One externally, and will lead on developing and executing our social media strategy in the UK. No two days in this role will look the same - from creating and amplifying engaging content for earned and owned media, and managing regular touchpoints between internal teams and agencies, to owning and shaping a wide range of exciting long-term marketing projects. Reporting to the Head of Brand and PR, you will be a key part of a tightly knit team working with internal colleagues and external partners to help us deliver against our ambitious and exciting marketing strategy. What you’ll do: You will own the overarching strategy for Capital One’s social media presence in the UK: you’ll define the role and content plan for each channel, establishing how the brand shows up authentically on each, whilst ensuring a cohesive narrative and tone of voice. Work with the PR and paid media teams in the end-to-end delivery of integrated, multi-channel owned and earned marketing campaigns, from initial briefing to final sign off You’ll particularly own and champion our content creator strategy, identifying the right partners to work with and ensuring content is created that is compliant and on message You’ll work closely with our performance marketing team to lead social media integration with our wider marketing agenda, including GEO and AI discoverability You’ll work closely with international partner teams to ensure compliance with International Brand Governance Standards You’ll brief internal and external creative teams, seeking their expertise on insights like competitor activity or on creative best practice for marketing activity Oversee the production of social media campaign materials, including visual assets and copy, ensuring communications remain on brand and relevant to our audience at all times Reporting on KPIs, including campaign measurement and brand metrics at a regular agreed cadence Form great connections between Brand and wider teams in the business to generate a regular drumbeat of content Own projects end-to-end, both long-term and short-term, seeking out new opportunities to drive impact The skills and experience you need Ability to be both creative and analytical: you’ll be able to craft creative social media marketing campaigns that are grounded in insight, and be able to navigate data to articulate their effectiveness A strong communicator, both written and verbal, and be able to present the value of social media to internal and external stakeholders in an engaging way Excellent relationship building skills with the ability to work collaboratively and build trusted relationships with internal and external stakeholders. You’ll have experience of working with external agencies as an extension of your team A curiosity to stay attuned to the wider landscape of emerging trends and opportunities within social media Experience of managing a busy workload and great organisational skills Experience of working with creative agencies Ability to work in a fast-paced environment, managing multiple projects simultaneously, without losing attention to detail Resilience in your approach, able to overcome setbacks and have a solution-focused mindset Tenacity to grow and develop quickly in role, taking on bigger responsibilities as they arise Demonstrable experience in the development and implementation of an organic social media strategy, preferably in-house Preferred, but not essential - experience of working in financial services or another regulated sector Preferred but not essential - CIPR/CIM qualified Where and how you'll work This is a permanent position based in our Nottingham or London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Scientist / Statistician (Model Developer) About this role Our Data Science team focuses on the development of machine learning and AI solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to make sense of complex data, working in close collaboration with our business partners. This role will primarily focus on feature engineering and insight generation from new types of data and the development of machine learning models to address critical business challenges in underwriting. We are interested in candidates who have experience working with Open Banking or Credit Bureau data. A deep grounding in statistics and experience of Model Risk Management is also welcomed. What you’ll do Develop and maintain the machine learning models which define our competitive advantage in the financial services market. Explore and evaluate data, using advanced feature generation and categorisation techniques, in order to stay at the forefront of innovation. Analyse tabular and non-tabular data, such as text, logs, or time series, to produce powerful new insights. Consult on complex statistical test design, to efficiently learn our way into new areas of the market. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions, working cross-functionally to support key business initiatives and drive sustainable growth. What we’re looking for A strong understanding of probability, statistics, machine learning, feature extraction and familiarity with large data set manipulation. Experience using deep learning models, particularly for sequential data. Familiarity with Open Banking or Credit Bureau data. Experience working with multi-modal data; in multiple formats from a variety of different sources. Experience in producing reliable and maintainable code in Python, with an ability to adapt to new languages and technologies. Experience of Model Risk Management; technical documentation, coding best practices, the importance of validation and ongoing monitoring. Natural curiosity and proactive engagement with all areas of the business, with a desire to ask questions, challenge the status-quo and identify where Data Science can add value. Ability to communicate findings to a diverse business focused audience, influencing others in both verbal and written form. A drive for continued learning through an internal and external focus, in order to develop enterprise and industry leading solutions. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Talent Acquisition Partner - Software Engineering About this role We’re looking for an experienced Software Engineering recruiter to join our Talent Acquisition Team and talented ‘Tech Squad’. You’ll be joining a team of 4 Tech Talent Acquisition Partners and you’ll report into the Tech Talent Acquisition Lead for Capital One UK. What you’ll do Support in the development of the hiring strategy for current and future talent across our Software Engineering business area which includes Services, Web, Data, Mobile and Software Testing Source diverse talent for both immediate demand and future pipelining across both our London and Nottingham offices Take detailed briefs from Hiring Managers on role requirements to enable you to source and screen quality candidates Have informative conversations with potential candidates about life at Capital One and provide good insight into the role you’re sourcing for Have the ability and confidence to give immediate feedback to candidates who may not be suitable We’re a collaborative bunch, so we want you to contribute at team meetings, generating new ideas and discussing opportunities Capital One isn’t the corporate environment you’d imagine a bank to be, however, you’ll still maintain a professional manner and outlook at all times, mindful that we are the face of Capital One What we’re looking for Experience of sourcing and recruiting for Software Engineering Talent using varied recruitment strategies Knowledge of the Software Engineering market and extensive experience in sourcing senior engineering talent The ability to communicate and influence effectively and with confidence is key. You’ll need to be comfortable speaking with candidates and hiring managers via phone and or zoom calls Maintaining high standards of written communication is essential; being clear, concise and accurate when messaging candidates, completing trackers, updates etc. You’ll be highly organised, with a natural sense of urgency and a keen eye for detail Talent Acquisition can be a fast-paced and overwhelming environment, the ability to stay calm and maintain a high standard of work is essential Lastly, we want you to bring yourself to work! Capital One is a diverse environment, full of amazing talent – we want you to feel comfortable and empowered as part of the team Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: Pension and bonus schemes 25 days’ holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits _ What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Business Partner About this role The HR Business Partner (HRBP) and Diversity, Inclusion, and Belonging (DIB) team is looking for an HRBP with extensive DIB experience to lead transformative people initiatives. This is a key strategic role where your influence will directly shape business outcomes by implementing effective programs and solutions that support associate development, engagement, and our core DIB strategy. This strategy is essential for cultivating an open culture of ideas where every associate has a voice, independent of their titles and backgrounds. What you’ll do Drive and support the execution of integrated DIB projects and programmes, and the preparation of materials to support decision making. Build, monitor, and analyse feedback and effectiveness metrics across DIB products/services Deliver special DIB projects and scalable initiatives from start to finish that advance associate engagement and a sense of belonging Provide effective guidance and oversight to Business Resource Groups (BRGs) and their leadership team, including consulting on company policy, code of conduct, and operating principles Partner with the business to build effective relationships, and understand imperatives to effectively execute on HR solutions that are aligned to the business needs Consult with associates, managers, and HR partners who require assistance on HR-related issues Coach people managers on situations including general leadership skills (Include/Empower/Inspire framework), org design, performance concerns Collaborate with clients, HRBPs, and HR Centres of Excellence (associate relations, recruiting, and people analytics) to effectively execute on people strategy and HR processes Execute cyclical HR processes including: performance management, talent management and All Associate Surveys What we’re looking for Significant expertise in DIB topics, along with your experience driving impact on various talent topics, to help advance our agenda. Experience with employment equity compliance (analyses, reporting, and planning) in a corporate setting Ability to manipulate data, show insight, provide recommendations and progress change Experience in engaging and leading in Talent & Performance management processes Background in designing and delivering on key strategic projects in support of the overall organisational goals (ex. Succession planning, Organisation design, Compensation) Confidence navigating in a complex matrix organisation, and able to partner and consult with a diverse mix of clients across the enterprise Proficiency in finding the right balance between advising and doing, and you’ll need an element of resilience and robustness to thrive Where and how you'll work This is a permanent position which can be based in either our Nottingham or London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Please note - If you're London based, you'll be required to travel one of these days a week to Nottingham on average. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) Manage relevant corporate filings to companies house and FCA as appropriate Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing With support from external counsel, maintain statutory books, including registers of members, directors and secretaries Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment Track record of strong stakeholder management and an ability to influence Excellent organisational and drafting skills and an eye for detail Strong communication skills A desire and ability to shape, lead and drive change, including supporting key stakeholders through change Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance Confidence in building new relationships and connections, both internally and externally An ability to work autonomously and effectively manage conflicting priorities Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons BDO’s Tax Accounting Group is a national group bringing together tax professionals who specialise in tax accounting and tax audit work. Headed by an equity partner, we can offer an exciting and quality career path for ambitious people. This role will provide tax audit support on our largest, high-profile audits across a range of groups and sectors. Just as key will be acting as a tax accounting specialist to our non-audit clients, assisting with complex provisioning engagements and the tax accounting aspects of GAAP conversions, carve out accounting and acquisition accounting. Clients and audited entities include FTSE companies, AIM listed companies, large inbounds and private equity backed businesses. You will be responsible for a number of tax audits, acting as the point of contact with the main audit team, and working closely with junior staff and tax partners to deliver this work. You will also work on a number of ad hoc, project-based engagements working with other BDO teams, using your tax accounting knowledge in different contexts to deliver the best to our clients. You will act as a key contact for tax accounting queries for the wider tax and audit practices and be involved in coaching and training more junior members of the team. When you join us, we’ll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We’re looking for someone with: Prior experience of tax accounting and tax auditing, with a clear desire to specialise in this area. Knowledge of tax accounting under FRS102 and IFRS; prior experience of US GAAP is useful but not obligatory. General corporate tax experience providing corporate tax advisory and/or compliance services to a variety of clients. Good project management skills, including meeting agreed deadlines, taking ownership and managing a team. Experience of coaching and training more junior staff. Experience of dealing with client senior management and key stakeholders. Educated to degree level, and CTA and/or ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you’ll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We’ll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You’ll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Role: HR Business PartnerSalary: £40,000-£45,000Location: Nottingham - Office Based We’re partnering with a fast-growing organisation to recruit a hands-on HR Business Partner. This is a broad generalist role supporting multiple sites, focused on driving people initiatives, improving processes, and supporting business growth.Key Responsibilities • Partner with senior leaders across sites as a trusted advisor, • Manage and develop an HR team, ensuring effective delivery, • Support change programmes, restructures, and growth initiatives, • Coach managers on performance, engagement, and ER matters, • Oversee employee relations cases, • Review and implement HR policies and processes, • Support recruitment and training delivery, • Work within TUPE and unionised environmentsAbout You, • Proven HR generalist / HRBP experience, • Leadership experience, • Experience managing or leading a small HR team, • Knowledge of TUPE and unions, • Strong stakeholder management and influencing skills, • CIPD Level 5 preferred (or Level 3 with equivalent experience)What’s On Offer, • High-visibility role with senior leadership, • Opportunity to shape HR in a growing business, • Broad, autonomous role with development potentialAPPLY NOW!Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

GBR Recruitment are working exclusively with a leading progressive people centric East Midlands based construction company, recruiting for an experienced HR & Payroll Manager to lead the HR / ER / Payroll process across the organisation in a true HR Generalist (360 degree) capacity, reporting to the HR Director, overseeing HR Advisor (x2) & HR Assistant (x2) & working in close partnership as a HRBP with the SMT members. You will be a time served HR Manager / People Manager with Payroll experience, who is ideally CIPD Level 5 or Level 7 qualified & from within a business employing over 500 employees. This key HRM role is on-site based at the Leicester HQ 5 days a week (no hybrid). The client not only wants a 360 degree HR generalist but also someone with strong knowledge of payroll processing & systems (oversees a Payroll Manager). The Purpose of the HRM: • HRBP 360 degree generalist duties, • Ensuring employment practices are aligned with the companies people strategy & the HR policy, supporting key areas such as HR / ER / Payroll / Employee Engagement, Employment Law & Well being / Diversity / Full inclusion activities., • Ensuring full compliance with UK employment law & legislation., • Implementation of ongoing strategic HR / ER policies., • Supporting L&D / Training plans., • Systems improvements / implementation & Payroll activity support Duties: • Full responsibility for the professional delivery of the HR / ER function, • 360 HR Generalist duties, plus supporting & at time processing payroll, • Driving effective recruitment & selection, controlling absence management, leading disciplinary hearings, dealing with any grievances, employment law advice to employees & managers, plus general 360 degree HR support (HR Generalist position)., • Leading people planning, resourcing & restructuring., • Driving employee engagement activities., • HR Business Partnering with the SMT & wider business teams., • Leading HR / ER related projects as delegated by the HRD., • Continuously improve HR / ER working practices and procedures, • Set / modify terms & conditions of employment with staff., • Producing HR data reports, presenting findings to the SMT with the HRD., • Advise & devise career development plans., • Mentor, coach & develop the HR Advisors & HR Assistants. Experience & Qualifications: • Strong HR/ER & Employee Engagement experience., • Strong payroll knowledge / experience (some processing experience), • Used to working in operations of 500+ employees., • Strong knowledge of Well-being, Diversity & Full inclusion (EDI), • CIPD L5 or L7 qualified, • Strong HRIS experience, • Up to date knowledge of employment law & best practice, • A real team player who thrives in developing & supporting others, • Construction industry experience would be useful but not a must This role offers 36 days holiday, a bonus scheme, car allowance or car, BUPA healthcare & more. An "Employer of Choice" with a fantastic reputation within the industry. Great company, amazing people & fantastic end products. This role may suit someone working as a HR Manager, HR Business Partner, People Manager, People Business Partner, Regional HR Advisor, Head of HR or similar. The role is commutable from Leicestershire, Derbyshire, Nottinghamshire & parts of Lincolnshire & Northamptonshire. All applications are via GBR Recruitment only. Apply today!

Senior HR Advisor - Nottingham - £35k - £42k Portfolio are delighted to represent our client in their search for a Senior HR Advisor. This is a thriving, well-established technology organisation who has gone from strength to strength for over 40 years. They have expanded their business to successfully open new offices nationally, and they have consistently won awards over the past 10 years. This is a fast-paced, commercial organisation who looks for dynamic individuals to embody their values, develop, and grow with them in the long term. Supporting your colleagues in the well-established HR team, you will be responsible for delivering a high standard of HR support, advice and guidance across inductions, training, employee relations, policy queries, and general HR processes. In addition, you will act as a trusted point of contact for HR matters, the role contributes to employee relations, onboarding, development, and engagement, while playing an important role within the wider HR team. This is a fantastic opportunity where you'll have the chance to make a real impact on both current and upcoming projects and programmes for the organisation. Responsibilities include: • Act as a trusted HR partner, providing expert advice and guidance on HR policies, procedures, and employment legislation., • Provide HR support across inductions, onboarding and training coordination., • Manage a range of employee relations matters including disciplinaries, grievances, performance concerns and absence management, ensuring timely, fair and legally compliant resolution., • Coach and support line managers to develop their capability, confidence and consistency in people management., • Maintain accurate HR data and ensure compliance with confidentiality and security protocols., • Support the development and improvement of HR policies, practices and processes, ensuring they remain aligned with legislation and evolving business needs., • Contribute to HR projects and initiatives, including employee engagement, well-being, diversity and inclusion, organisation culture and HR process improvement., • Conduct routine meetings with managers to provide proactive HR advice and guidance., • Provide HR advisory support to our remote colleagues as needed, whether delivered remotely or through occasional / regular onsite visits., • Ensure consistent application of all HR policies, processes and standards, including ISO 9001, ISO 27001 and BSI frameworks., • Keep up to date with changes in UK employment law and ensure business practices remain compliant. Required skills and experience include, but not limited to: • A Levels (or equivalent Level 3 qualification), • Business related degree such as HR, Business Management, Psychology or Law, • Proven experience in an HR Advisor role, ideally in a fast-paced environment., • Experience using HRIS platforms (e.g., Moorepay) or ITSM style systems., • Strong attention to detail and accuracy in HR documentation and record keeping., • Experience providing HR advisory support across multiple sites., • Ability to coach managers and influence positive people practices., • High degree of confidentiality, professionalism, and discretion. For more information on this exciting role, please get in touch to discuss further. 51641MSW INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.

Quest Search and Selection is looking for a HR Artificial Intelligence (AI) Business Consultant.The role will focus on ensuring the organisation is effectively structured, skilled, and supported to deliver AI-driven change. You will work closely with senior leaders, specialist AI enablement teams, and People Centres of Expertise to translate AI initiatives into tangible people outcomes, including organisation design, workforce planning, learning, and change management. Quest Search & Selection are partnering with a leading international branded & own label fashion, lifestyle & entertainment brand. This business compromise of a multi-channel offer, which is available in-store, via 3rd parties and online. The roles and responsibilities of this HR Artificial Intelligence (AI) Business Consultant role: • Collaborating with leaders to deliver AI-led transformation and evolve operating models., • Leading change programmes to drive engagement and ensure sustainable adoption., • Designing organisational structures and roles aligned with automation and AI initiatives., • Conducting workforce planning and capability mapping to build future-ready teams., • Enabling learning and strengthening leadership capability to support AI adoption. To be successful in this HR Artificial Intelligence (AI) Business Consultant role: • Ideally having 2 - 6 years + HR/People Partner or HR Transformation experience, • You must have experience consulting on, driving, and implementing AI capability within a People function, ideally gained either within a consultancy environment or through an in-house transformation role., • You must have a strong track record in change and transformation, • Proven expertise in organisation design, workforce planning, and change management, • Comfortable supporting technology-enabled and digital transformation programmes, • Commercially minded, pragmatic, and effective in ambiguous environments, • CIPD qualified (or equivalent experience) Benefits of this HR Artificial Intelligence (AI) Business Consultant role: • Head officed based (5 days in office), • Please not this is a 2 year Fixed term contract but with the potential of going permanent, • Subsidised café, • Free Parking, • Discount across all group, • Contributory pension, • Business LTIP goals, • Subsidised gym membership This is a great opportunity for someone to move their career to join a well renowned retailer with a global presence. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Retail Supervisor – Nutmeg Clothing (Morrisons) Working days : Monday 12pm-4pm, Tuesday 9am-1pm, Wednesday 10am-2pm, Thursday 12pm-4pm and Friday 1pm-5pm Working hours : 20 hours per week As a Retail Supervisor within the Nutmeg Clothing team at Morrisons, no two days are the same – just like you! We are seeking a supervisor to take the lead in delivering the highest standards for the Nutmeg clothing range in Morrisons. From visual merchandising to team leadership, you'll help create an inspiring shopping experience for every customer. You'll be responsible for the day-to-day supervision of Nutmeg operations in-store. From guiding a small team to executing seasonal campaigns, you'll ensure everything runs smoothly and efficiently – all while keeping customers at the heart of what you do. Key Responsibilities: • Lead and support the Nutmeg team in delivering exceptional in-store standards, • Merchandising the Nutmeg clothing range in line with visual merchandising guidelines, • Oversee product availability, stock levels, and replenishment, • Building strong relationships with store colleagues and management, • Driving performance and engagement across your store for all activities, • Build, replenish, and maintain promotional displays and seasonal feature areas, • Implement in-store promotions and ensure compliance with visual plans and POS execution, • Support with training, coaching, and performance of your team, • Manage reporting tasks via smartphone/tablet, including photo submissions and feedback, • Ensure all activity is completed efficiently, safely, and to high standards Ideal Candidate: • Strong attention to detail with the ability to follow detailed planograms or promotional briefs., • Reliable and punctual, with a strong commitment to meeting tight deadlines., • Confident communicator who can build positive relationships with store teams., • Ability to work independently, manage time effectively, and travel between locations as required. About You: You're a natural leader – warm, friendly, solution-focused, and always ready to inspire your team. You thrive in a fast-paced environment and have a passion for customer service, visual merchandising, and delivering results. If you're motivated, love building relationships, and want to lead a team that makes a difference in-store every day, then this is the role for you. We'd Love You to Join Our Team If You Are: • A confident communicator who can engage and motivate multiple teams, • Accountable for your own and your team's performance, • Well-organised with a keen eye for detail and presentation, • A creative thinker, solutions-focused, and passionate about achieving results, • Calm under pressure and excited by change, • Familiar with employment law and safe working practices, • Enthusiastic about tech, data, and innovation, • Eager to lead by example in a team that supports each other and learns every day What's In It for You? We are retail experts with over 15 years of experience supporting brands to be better, faster, and more cost-effective in-store. With passionate people, innovative technology, and the right tools – we're your perfect retail partner. • Opportunities for progression and career development, • Contributory Pension Scheme (if over 22 and earning at least £10,000/year), • Flexible Holiday Scheme – including extra days for long service, • Colleague Benefits & Discounts via The Hub, • Comprehensive 6-week training programme, • Ongoing support and development Join our team and enjoy exclusive access to The Colleague Hub – packed with discounts and offers all year round! INDHP

Join a growing manufacturer at a pivotal point in its finance transformation, where your leadership will directly shape how the business understands performance and makes decisions. This is a high-impact opportunity to step in as the Finance lead on site, build trust in the numbers, and drive a more commercial, business-partnering culture across operations. About the Role: You will take ownership of the end-to-end financial reporting process, ensuring accurate, timely and robust management information that the Finance Director and wider leadership can rely on without challenge. Leading a developing team, you will embed stronger processes, drive automation, and support the transition from traditional financial accounting to a more forward-looking, insight-led function. Working closely with production and operational managers, you will act as a key bridge between finance and the shop floor in a complex 24/7 manufacturing environment. Key Responsibilities: • Lead, coach and develop a multi-level finance team, setting clear expectations, providing regular feedback and building a culture of accountability and continuous improvement., • Own the month-end and year-end reporting cycles, ensuring accurate P&L, balance sheet and cash reporting, and delivering clear, concise commentary to the Finance Director and senior stakeholders., • Oversee and continuously improve core financial controls, processes and reconciliations to strengthen the integrity of financial data and reduce manual error., • Partner with operational and production leaders to explain financial performance, analyse variances, and support decision-making on cost, efficiency and investment., • Drive the adoption and utilisation of automation tools and the new ERP system, working closely with the process improvement/automation lead to streamline reporting and transactional activity., • Coordinate budgeting and forecasting activities, challenging assumptions and ensuring alignment between operational plans and financial targets., • Provide hands-on support where needed across the team, stepping into detail on complex issues while maintaining a clear view of priorities and deadlines., • Prepare and present financial insights, trends and risks to the Finance Director and, where required, the wider leadership team. Key Requirements: • Proven experience in a Finance Manager, Senior Management Accountant or similar role within a manufacturing environment, with direct exposure to plant/operations., • Demonstrable track record of managing and developing a small to mid-sized finance team, including performance management and mentoring., • Strong financial accounting skills, with clear ownership of month-end close, balance sheet integrity and statutory-related processes., • Confident business partnering ability, able to communicate clearly with non-finance stakeholders and challenge constructively., • Comfortable operating in a mid-sized business (c. £50m–£100m turnover) with a hands-on approach and willingness to get into the detail., • Strong systems orientation, with experience working in an ERP-driven environment and using Excel/BI tools for reporting and analysis., • Resilient, organised and able to manage multiple priorities in a fast-paced, 24/7 operational setting. Desirable Skills: • Experience supporting or leading finance transformation, automation or process improvement initiatives., • Prior involvement in an ERP implementation or major systems change, ideally within manufacturing., • Background in aerospace, automotive or other complex, high-compliance manufacturing sectors., • Experience presenting to senior leadership and contributing to operational or commercial decision-making forums. Qualifications: • Fully qualified accountant (ACCA, CIMA, ACA) preferred, or qualified by experience, • Part-qualified or qualified by experience candidates considered where manufacturing and leadership experience are strong., • Evidence of ongoing professional development in finance, leadership or process improvement is advantageous. If you are a hands-on, people-focused finance leader who wants to be the trusted No.2 to the Finance Director during a major transformation, this role offers the scope and visibility to make a lasting impact—apply now to explore this opportunity.

Retail Supervisor – Nutmeg Clothing (Morrisons) Working the following shift pattern: 20 hours a week : Mon 10am-2pm, Wed 10am-2pm, Thurs 11am-3pm, Fri 11am-3pm and Sun 9am-1pm As a Retail Supervisor within the Nutmeg Clothing team at Morrisons, no two days are the same – just like you! We are seeking a supervisor to take the lead in delivering the highest standards for the Nutmeg clothing range in Morrisons. From visual merchandising to team leadership, you'll help create an inspiring shopping experience for every customer. You'll be responsible for the day-to-day supervision of Nutmeg operations in-store. From guiding a small team to executing seasonal campaigns, you'll ensure everything runs smoothly and efficiently – all while keeping customers at the heart of what you do. Key Responsibilities: • Lead and support the Nutmeg team in delivering exceptional in-store standards, • Merchandising the Nutmeg clothing range in line with visual merchandising guidelines, • Oversee product availability, stock levels, and replenishment, • Building strong relationships with store colleagues and management, • Driving performance and engagement across your store for all activities, • Build, replenish, and maintain promotional displays and seasonal feature areas, • Implement in-store promotions and ensure compliance with visual plans and POS execution, • Support with training, coaching, and performance of your team, • Manage reporting tasks via smartphone/tablet, including photo submissions and feedback, • Ensure all activity is completed efficiently, safely, and to high standards Ideal Candidate: • Strong attention to detail with the ability to follow detailed planograms or promotional briefs., • Reliable and punctual, with a strong commitment to meeting tight deadlines., • Confident communicator who can build positive relationships with store teams., • Ability to work independently, manage time effectively, and travel between locations as required. About You: You're a natural leader – warm, friendly, solution-focused, and always ready to inspire your team. You thrive in a fast-paced environment and have a passion for customer service, visual merchandising, and delivering results. If you're motivated, love building relationships, and want to lead a team that makes a difference in-store every day, then this is the role for you. We'd Love You to Join Our Team If You Are: • A confident communicator who can engage and motivate multiple teams, • Accountable for your own and your team's performance, • Well-organised with a keen eye for detail and presentation, • A creative thinker, solutions-focused, and passionate about achieving results, • Calm under pressure and excited by change, • Familiar with employment law and safe working practices, • Enthusiastic about tech, data, and innovation, • Eager to lead by example in a team that supports each other and learns every day What's In It for You? We are retail experts with over 15 years of experience supporting brands to be better, faster, and more cost-effective in-store. With passionate people, innovative technology, and the right tools – we're your perfect retail partner. • Opportunities for progression and career development, • Contributory Pension Scheme (if over 22 and earning at least £10,000/year), • Flexible Holiday Scheme – including extra days for long service, • Colleague Benefits & Discounts via The Hub, • Comprehensive 6-week training programme, • Ongoing support and development Join our team and enjoy exclusive access to The Colleague Hub – packed with discounts and offers all year round! INDMP

Location: Field-Based (with expectation to be in Head Office in Deeside at least once per week) We are looking for a forward-thinking, people-focused Learning & Development Manager to act as the strategic number two to the Head of Talent & Development. This is a chance to lead a modern, creative, high-impact L&D function, shaping innovative learning experiences that build capability across the business. You will design bold, scalable development solutions, lead a curious and ambitious L&D team, and help embed a culture of continuous learning, high performance, and growth. This is a hands-on strategic role where you’ll translate business challenges into practical, measurable learning outcomes. Key Responsibilities • Consult with stakeholders to identify capability gaps and design targeted, high-impact interventions., • Maintain a visible presence across the business to assess learning impact and drive continuous improvement., • Oversee the design and delivery of blended learning programmes, ensuring innovation and quality., • Continuously refine induction and onboarding experiences to keep them engaging and effective., • Lead bespoke development for regional, departmental, and national programmes supporting succession planning and talent growth., • Collaborate with the Digital Learning Design Manager to develop modern digital learning solutions aligned to business goals., • Partner with HR and business leaders to build leadership capability and strengthen the internal talent pipeline., • Drive the apprenticeship strategy, ensuring high-quality delivery and compliance., • Ensure accurate management information to track learning progress, outcomes, and ROI., • Lead, coach, and inspire the L&D team to adopt innovative, future-focused ways of working. Skills & Experience • Proven ability to influence and build credibility at all levels., • Natural coach with high emotional intelligence., • Curious, innovative, and confident challenging the status quo., • Strong planning, organisation, and project management skills., • Ability to focus on priorities, work at pace, and learn quickly from challenges., • Experience leading and engaging high-performing teams., • Hands-on, creative, and strategic approach to L&D. Leadership Approach • Approachable, proactive, and resourceful, • Fair, consistent, and supportive, • Collaborative, enthusiastic, and inspirational, • Action-oriented, accountable, and challenging when needed, • Considerate, trustworthy, and focused on business and people Why This Role? You’ll play a central role in shaping how the business develops its people. You will drive capability, culture, performance, and potential at scale while leading an innovative and ambitious team. Benefits & Perks • Competitive Salary, • Pension scheme with employer contributions, • Flexible working and hybrid opportunities, • Employee recognition and reward schemes, • Staff discounts and wellbeing initiatives, • Long service awards and celebratory events, • Company Car New Ventures Recruitment Ltd is an equal opportunities employer and acts as a recruitment agency in relation to this vacancy

Accounts Senior Full or part time or flexi hours plus hybrid working and car parking city centre Our client is a well-respected small accountancy practice who is seeking to recruit an experienced practice professional. They are very flexible hours wise and offer a great working environment. The role can be tailored around the successful candidates skill set but you will need to have practice experience. The position can cover the following areas depending on your level and knowledge of practice work: Accounts production for Sole Traders, Partnerships and Limited Companies Tax – Personal or Corporate Assisting on audits Book-keeping/VAT Returns Production of management accounts Due to this been a newly created role our client is happy to offer full/part/flexi time. The successful candidate can be QBE (qualified by experience) part-qualified or currently studying – AAT/ACCA or ACA Position if desired can offer good career opportunity should you want to progress. PLEASE DO NOT APPLY TO THIS ROLE IF YOU HAVE NOT PREVIOUSLY WORKED IN AN ACCOUNTANCY PRACTICE. Key words: Beeston/Long Eaton/Ilkeston/Sandiacre/Stapleford/Wollaton/Derby/Nottingham/Semi Senior/Part time roles in practice/Study support/Semi Senior/Accounts Senior Alexander Kaye work across Nottingham, Derby, Lincolnshire, Leicester, Burton and Mansfield. We work with a large selection of practices from Top 10 firms to small partnerships. Recruiting across the board from AAT Trainee, Semi-Senior, to Audit Manager and Partner/Director level. You wouldn’t accept just any old job. So why trust just any old recruitment consultancy? Whether you’re looking to progress your career or are taking your first step on the financial career ladder, you need the support of consultants who’ll find you your ideal job. People who’ll spend time with you to get to understand what makes you tick, what you want and, just as important, what you don’t want. People who appreciate the nuances in your skills and the value of your experience. People who have the technical expertise to speak your language. At Alexander Kaye Recruitment, we have a very simple philosophy. The more we get to know you, the more suitable the position we can recommend for you. So we invest serious time with you to gain a more rounded picture of you and your goals. This means you can be sure that the role we recommend for you will suit not only your personality, but it will fit your long term career goals - whether you’re looking to be a Bookkeeper, Trainee Accountant, Tax Accountant, Senior Auditor or even a Partner. The Alexander Kaye Recruitment team is proud of the successful placements we achieve, and we’d love to do the same for you.

Complaints Insight Specialist Up to £45,000 Nottingham (3 days a week on-site) This is an opportunity to join a highly data-driven team where customer insight directly shapes business decisions. Sitting at the intersection of analytics, operations, and strategy, this role offers strong visibility across the organisation and the chance to influence meaningful improvements to customer outcomes. THE COMPANY They are a well-established financial services organisation known for putting data at the heart of decision making. With a strong focus on customer experience and continuous improvement, they invest significantly in both technology and people. The business promotes a collaborative and inclusive environment, with clear progression pathways and structured development opportunities. You will be joining a forward-thinking team that values curiosity, innovation, and impact. THE ROLE As a Complaints Insight Specialist you will work within a specialist complaints insight function, partnering closely with operations and wider business stakeholders to drive change through data. Specifically, you can expect to be involved in the following: • Analyse complaints data using Excel to identify trends, root causes, and opportunities for improvement, • Translate complex data into clear, actionable insights and compelling narratives, • Work in close collaboration with operations teams to respond to emerging customer issues in real time, • Support the development and optimisation of complaints strategy and processes, • Partner with stakeholders across the business to implement insight-led improvements, • Contribute to regulatory reporting and external insight, including industry and ombudsman trends, • Deliver presentations and reports to both technical and non-technical audiences SKILLS AND EXPERIENCE The successful Complaints Insight Specialist will have the following skills and experience: • Strong experience working with complaints data within a regulated environment, • Advanced Excel skills and confidence handling datasets to generate insights, • Ability to translate analysis into clear business recommendations, • Strong stakeholder management and communication skills, • Experience in root cause analysis and process improvement, • Comfortable influencing across functions and presenting to varied audiences, • Exposure to SQL or Google Workspace tools is beneficial but not essential BENEFITS The successful Complaints Insight Specialist will receive the following benefits: • Salary up to £45,000 - depending on experience HOW TO APPLY

Complaints Insights Specialist £40,000 - £45,000 + bonus Hybrid - Nottingham (3x days per week) This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers real exposure to senior stakeholders and the chance to shape how customer complaints insight is used across the organisation. The Company They are a large, dataled financial services organisation with a strong emphasis on innovation, customer experience and digital transformation. Data and insight sit at the heart of decision-making, with significant investment in developing people through structured training and clear progression paths. The environment is collaborative, regulated and fast-moving, with a genuine focus on doing the right thing for customers. The Role As a Customer Insight Analyst within the Complaints Process and Insight team, you will focus on turning complaints data into meaningful, actionable insight. • Analyse complaints data to identify trends, themes and root causes of customer dissatisfaction, • Work closely with operational teams to respond to customer issues in near real time, • Use Excel as the primary tool to deliver clear, robust analysis, • Translate complex data into compelling narratives for non-technical stakeholders, • Support the ongoing complaints strategy and continuous process improvement, • Partner with teams across the business to implement insight-led changes, • Contribute to regulatory and external reporting, including industry and ombudsman trends, • This is not a pure data analyst role. Success comes from combining analytical thinking with strong communication, influencing and business partnering skills. Your Skills and Experience • Experience working with complaints data or within a regulated environment, • Strong Excel capability and confidence analysing complex datasets, • Proven ability to turn data into insight and clear recommendations, • Strong stakeholder management and communication skills, • Experience with root cause analysis and process improvement, • Ability to tell a clear story with data and influence non-technical audiences, • Desirable experience includes basic SQL, exposure to Google Workspace tools, or broader involvement in strategy or process design. What They Offer Competitive salary and benefits packageClear development pathways within an established insight functionExposure to senior stakeholders and business-critical decision-makingA collaborative, inclusive team culture with a strong focus on learning How to Apply If you are interested in using customer insight to drive real change in a regulated environment, please apply to learn more about this opportunity

Complaints Insight Specialist Nottingham hybrid working. Competitive salary up to £45,000 plus bonus and benefits. This is an opportunity to join a high-impact insight function where customer complaints are treated as a strategic asset. You will translate complex customer feedback and operational data into meaningful improvements, influencing decision making across a large, regulated organisation. The Company They are a well-established, data-led financial services organisation undergoing continued transformation. Insight and analytics play a central role in shaping customer outcomes and driving operational efficiency. The business has a collaborative culture, with strong investment in people, technology, and continuous improvement. Teams work cross-functionally to deliver measurable change across customer operations and strategy. The Role • Lead and deliver complaints insight projects, turning data into actionable recommendations for stakeholders, • Identify emerging customer dissatisfaction trends and support real-time performance improvements, • Analyse complaint drivers using both qualitative and quantitative techniques, including external and regulatory data sources, • Produce clear, compelling reports and presentations for a range of internal audiences, • Support the development and optimisation of complaints strategy, including risk and process controls, • Partner with operations and wider business teams to drive customer outcome improvements and cost efficiencies, • Create data-driven narratives that explain root causes and highlight opportunities for change, • Contribute to regulatory reporting and ensure insight aligns with compliance requirements Your Skills & Experience • Strong experience in customer insight, complaints analytics, or operational analytics within a regulated environment, • Ability to combine qualitative and quantitative data to generate meaningful business insight, • Strong storytelling and data visualisation skills, with experience presenting to non-technical stakeholders, • Experience identifying trends, root causes, and improvement opportunities from complex datasets, • Collaborative approach with the ability to influence across multiple teams, • Commercial mindset with a focus on driving measurable outcomes, • Familiarity with tools such as spreadsheets and presentation platforms to communicate insight effectively What They Offer • Strong career progression within a growing insight and analytics function, • Comprehensive benefits package including pension, healthcare, and flexible benefits, • Ongoing learning and development through structured training programmes How to Apply If you are interested in this Complaints Insight Specialist opportunity, please apply with your CV to discuss further.

Lead Physiotherapist Please note: Clinical hours are from 8am-8pm so the role may entail late evening work. At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. This role will require you to provide clinical leadership and subject matter expertise in sports injury management and rehabilitation within a digital-first environment. You will drive the clinical excellence of the virtual physiotherapy offering, ensuring that rehabilitation pathways are evidence-based, innovative, and effectively delivered through the Physitrack platform You will be reporting to the MSK Deputy Clinical Services Manager. To be considered for the the role you will require the following: Essential Criteria; EDUCATION, QUALIFICATIONS & TRAINING • BSc/Grad Dip in Physiotherapy with HCPC registration EXPERIENCE • Minimum 3 years’ experience in a dedicated Sports Injury or high-level Rehab service, • Proven experience in delivering evidence based treatment pathways and patient materials KNOWLEDGE AND SKILLS • Expert knowledge of sports-specific pathology, biomechanics, and rehabilitation phases, • Strong understanding of clinical governance and the audit cycle Desirable; EDUCATION, QUALIFICATIONS & TRAINING • MSc or evidence of Master’s level study in Sports Physiotherapy or Rehab EXPERIENCE • Experience in training or leading a team of physiotherapists, • Experience working in a remote or virtual clinical role KNOWLEDGE AND SKILLS • Advanced proficiency in using Physitrack or similar digital rehab tools, • Interest in data analysis and applying it to improve clinical outcomes Within this position, you will mainly be; Clinical Leadership & Subject Matter Expertise • Act as the primary Subject Matter Expert for sports-specific injuries and complex rehabilitation pathways, • Lead the development and optimisation of the virtual physiotherapy service, ensuring high-quality patient journeys from self-referral to recovery, • Take operational and clinical ownership of the Physitrack platform, ensuring the exercise library and remote monitoring tools are utilised to their full potential, • Perform virtual assessments for patients with sports-related MSK conditions, providing rapid diagnosis and personalised rehab plans, • Work closely with product team to improve virtual physio pathways Training & People Development • Design and deliver comprehensive clinical training programmes for the physiotherapy team, focusing on sports injury management and rehabilitation techniques, • Act as a clinical mentor and positive role model, supporting staff development to maximise their clinical potential, • Ensure the team remains at the forefront of healthcare technology and evidence-based MSK practice Governance, Audit & Incident Management • Lead clinical investigations into complaints or incidents relating specifically to rehabilitation and sports injury management, • Work closely with the Advanced Practice (AP) team to conduct root-cause analysis and implement learning from clinical incidents, • Initiate and manage audit cycles to evaluate the effectiveness of rehabilitation interventions and the virtual physiotherapy offering, • Ensure all clinical records and treatment plans are contemporaneous, accurate, and consistent with HCPC and CSP legislation Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

SEN Maths Teacher (Multi-Site – East Midlands) Nottingham (covering sites across Derbyshire, Nottinghamshire & Leicestershire) £32,916 – £45,352 (M1–M6) Full-Time | Permanent | Term Time Only Specialist SEND Teaching – Make a Real Difference Every Day We’re recruiting on behalf of a specialist SEND education provider looking for a passionate SEN Maths Teacher to support young people across multiple learning hubs. This is an opportunity to step into a highly tailored, relationship-led environment, supporting pupils who require a more flexible, therapeutic approach to learning. About the School This specialist setting supports children and young people aged 7–19 who may be: • Diagnosed with Autism (ASC), • Experiencing Social, Emotional and Mental Health (SEMH) needs, • Struggling to engage in mainstream education, • Considered “hard to place” or disengaged from learning Education here is individualised and designed around each learner, helping them build both academic skills and essential life skills. Why SEN Educators Choose This SettingMeaningful, Long-Term Impact You’ll support learners to develop: • Independence, • Emotional regulation, • Communication skills, • Confidence, • Functional life skills Ideal for teachers seeking a purpose-led career in SEND Smaller Classes, Greater Impact This is a purpose-built SEND environment, not a traditional classroom: • Small group and 1:1 teaching, • Personalised learning pathways, • Strong, consistent pupil relationships, • Support from therapeutic professionalsTrauma-Informed & Therapeutic Approach You’ll work within a relational and trauma-informed culture, with access to: • Thrive Approach training, • SEMH-focused CPD, • Specialist SEND development pathways, • A wider multi-disciplinary teamStrong CPD & Career Growth, • Fully funded qualifications, • SEND specialist training, • Leadership progression pathways, • Opportunities across a growing national organisationThe Role, • Deliver adapted Maths lessons across multiple specialist learning hubs, • Teach in small groups or 1:1 settings, • Plan creative, multi-sensory lessons tailored to individual needs, • Support pupils’ academic, social and emotional development, • Work collaboratively with teams to monitor progress and outcomes Travel between local sites is required (driving licence & access to a vehicle essential) About You Qualified Teacher Status (QTS) Experience teaching Maths SEN experience is preferred, but not essential Applications are welcomed from teachers with a genuine interest in SEND and plans to transition into specialist education You’ll be: • Passionate about supporting young people with additional needs, • A strong relationship-builder, • Adaptable, patient and creative in your teaching approachWhy Apply Through Us? As a specialist SEND recruitment partner, we will: • Match you to the right environment and leadership team, • Support you through every stage of the process, • Provide access to SEND-focused CPD and career guidance, • Offer real insight into the setting and expectations Safeguarding All roles are subject to enhanced DBS and safeguarding checks. This role is exempt from the Rehabilitation of Offenders Act 1974. Apply Now If you're looking to build a career in specialist SEND education, where you can genuinely support, engage and transform outcomes, we’d love to hear from you. SEN Maths Teacher (Multi-Site – East Midlands) All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.For details of our privacy policy, please visit the Teaching Personnel website.

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. This role is responsible for creating high-quality visual design across brand, marketing and digital channels. Working as part of the Global Brand & Creative Team, the Brand & Digital Designer will support the development of compelling creative assets that strengthen brand consistency and elevate the overall visual standard of the business. The role combines strong traditional design craft with digital and web design capability. The designer will work across campaign creative, brand assets, marketing materials, presentations, social content and web page design, ensuring all outputs are visually strong, on-brand and aligned to business objectives. Working closely with the Creative Director, Head of Global Creative, content writers, web teams and the Creative Operations Lead/Partner, this role contributes to the end-to-end creative process — from concept through to execution — across both offline and digital environments. This role is a initially 12 month FTC with the potential to turn permanent. Key Responsibilities: Brand & Campaign Design • Create high-quality visual assets across a wide range of formats including campaign creative, brochures, presentations, social content, email graphics and digital marketing materials, • Translate briefs into strong, effective and on-brand design solutions that support marketing and commercial objectives, • Maintain consistency and integrity of the brand across all outputs, ensuring alignment with brand guidelines and visual standards, • Contribute to creative concepts and visual ideas for campaigns, launches and content programmes, • Work collaboratively with content writers to bring messaging to life visually across digital and print formats, • Support the ongoing evolution and application of the brand across different regions, sectors and marketing channels Digital & Web Design • Design web page layouts, landing pages and digital components that align with brand standards and user experience best practice, • Create visual assets for websites including banners, graphics, icons and supporting imagery, • Prepare and supply web-ready design assets in appropriate formats and specifications for development teams, • Work alongside web and development teams to ensure designs are practical, consistent and effective across devices and screen sizes, • Support the continuous improvement of website design, layout and visual consistency across platforms Collaboration & Delivery • Work from structured briefs and collaborate with the Creative Operations Lead/Partner to ensure timely delivery against priorities and deadlines, • Manage multiple projects and tasks simultaneously while maintaining attention to detail and quality, • Respond to feedback constructively and refine creative work where required, • Contribute to shared design resources, templates and brand assets to support efficiency and consistency, • Support the wider marketing team with creative requirements across brand, content and digital activity Skills, Knowledge and Experience: Essential skills, knowledge and experience • Proven experience in a design role, either in-house or within an agency environment, • Strong portfolio demonstrating high-quality brand, campaign and digital design work, • Advanced proficiency in Adobe Creative Suite, including Photoshop, Illustrator and InDesign, • AI proficient, • Experience using Adobe tools to create assets across print, digital and web formats, • Solid understanding of typography, layout, colour and visual hierarchy, • Experience designing for both print and digital formats, • Experience creating web page designs and digital assets for online use, • Understanding of responsive design principles and how design translates to web environments, • Strong attention to detail and commitment to high visual standards, • Ability to manage multiple projects and work to deadlines, • Strong communication and collaboration skills Desirable skills, knowledge and experience • Experience working with Figma or similar UI design tools, • Familiarity with additional Adobe tools such as After Effects, Premiere Pro or Adobe XD, • Understanding of UX principles and digital user behaviour, • Experience designing for CMS-driven websites, • Basic understanding of HTML/CSS to support collaboration with web teams, • Experience within a B2B, technology or software-led organisation, • Current portfolio either online or pdf is required with submissions Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid

🚀 Graduate Sales Executive (Account Management Scheme) 📍 Nottinghamshire | 💰 £30,000 Base + Uncapped Commission + Benefits 🎓 Start Your Sales Career. Build Your Future. Ready to turn ambition into a high-earning, fast-paced career? We’re looking for driven graduates to join our Sales & Account Management Graduate Scheme—a structured programme designed to take you from Sales Executive to Senior Account Partner in just 4 years. 💼 What Makes This Opportunity Different? ✅ Clear, structured progression (no guesswork) ✅ Uncapped commission from day one ✅ Real ownership of accounts early in your career ✅ 1-to-1 coaching from senior leaders ✅ Fast-track to £50K base + company car 📈 Your Career Path We don’t leave progression to chance—it’s mapped out and achievable: • Year 1: Sales Executive – £30K base + uncapped commission, • Years 2–3: Account Manager / Senior Account Manager – increased earnings & responsibility, • Year 4: Senior Account Partner – £50K base + uncapped commission + company car 🔥 What You’ll Be Doing No two days are the same - but you’ll be at the heart of client success and business growth: • Build, manage, and grow your own customer accounts, • Source new business through outbound calls, meetings, and networking, • Own the full sales cycle—from prospecting to long-term account management, • Act as the main point of contact for clients, delivering solutions and resolving challenges, • Work closely with Operations to deliver seamless customer experiences, • Identify growth opportunities and maximise revenue across your accounts, • Continuously develop your commercial and industry knowledge 🎯 Who We’re Looking For This role is for ambitious, high-potential graduates who want more than an average start: • 🎓 2:1 degree (or above) in any discipline, • 💬 Confident communicator with strong relationship skills, • 🚀 Ambitious, competitive, and commercially driven, • 🎯 Motivated by targets, progression, and high earnings, • 📈 Coachable, resilient, and eager to develop 🌟 What You’ll Get Alongside a genuinely supportive, high-performance culture: 💰 Rewards • £30,000 base salary + uncapped commission, • Clear pathway to £50K+ base within 4 years 🎁 Benefits • Up to 6% employer pension contribution, • Life assurance (4x salary), • 25 days holiday + bank holidays, • Company-paid dental plan, • Gym allowance, • 24/7 Employee Assistance Programme 🧘 Wellbeing & Culture • Dedicated wellbeing room, • Free weekly breakfast / team lunches, • Regular socials (team events, spa days, activities), • Modern open-plan office with air filtration, • On-site coffee house ☕, • Free nearby parking 🚀 Why Join Us? We invest heavily in our people. From your first day, you’ll receive: • Structured onboarding and training, • Full product and market education, • Ongoing 1-to-1 coaching with senior leaders, • A collaborative, ambitious team environment This is a place where performance is recognised, progression is clear, and success is rewarded. ✅ Apply Now If you’re ready to build a career in sales with no limits on your earning or progression, we want to hear from you. 👉 Apply today and take your first step towards becoming a Senior Account Partner.

Commercial Property Solicitor (NQ–6 PQE) Nottingham | Hybrid Working £51,000 – £68,000 + Bonus A leading commercial property law firm is seeking a Commercial Property Solicitor from Newly Qualified up to 6 PQE to join its well-established national real estate practice in Nottingham. This is an excellent opportunity to work alongside a Legal 500 ranked Partner within a highly regarded and supportive team, advising on a broad range of high-quality commercial property matters. You will gain exposure from day one to a varied and interesting caseload, with genuine client contact and strong mentorship throughout your development. The Role You will be involved in a wide range of commercial property work, including: • Commercial property acquisitions and disposals, • Landlord and tenant matters, • Lease negotiations and renewals, • Commercial leases, • Secured lending transactions, • Refinancing transactions, • Option agreements, • Corporate support work, • Business sales and acquisitions The Team This is a highly collaborative and supportive national practice, known for its strong culture and commitment to developing lawyers at all levels. You will benefit from structured mentoring and a dedicated development programme designed to support your growth and progression within the firm. The team prides itself on early responsibility, client exposure, and maintaining a genuine work-life balance. Benefits • 25 days annual leave plus bank holidays and additional Christmas shutdown day, • 4% matched pension contribution, • Bupa healthcare, • Death in service cover, • Income protection, • Mental health and wellbeing programme, • Discounted legal services, • Social events and team activities, • Charity days, • Paid parking, • Enhanced maternity leave Why Apply? This is a fantastic opportunity for a Commercial Property Solicitor looking to join a progressive, people-focused firm where you will be supported, challenged, and given the opportunity to truly develop your career within a leading national practice. If you would like to hear more, I’d be happy to speak with you. Ellie Marshall ellie.marshall@oculuslegalgroup.com 07383 821952

Nottingham | On-site | Graduate Sales Role Uncapped commission up to 50% |Year 1 OTE: £35k–£55k+ Recently graduated and looking for a sales career where your effort actually turns into earnings, progression, and long-term opportunity? Forsyth Barnes is the No.1 global talent partner in the eTail technology space. We partner with brands including Nike, ASOS, Gymshark, Lululemon, Macy’s and Burberry, helping them build high-performing technology teams. We’re hiring Graduate Sales Executives to join our Nottingham office in a recruitment sales role where performance is directly rewarded. The role This is a full-cycle commercial role where you’ll learn how to build your own market, develop client relationships, source candidates, manage processes, negotiate deals, and close placements. You’ll be responsible for: • Generating new business through calls, LinkedIn, email, networking, and targeted outreach, • Building relationships with hiring managers and senior decision-makers, • Sourcing and headhunting high-calibre candidates, • Managing client and candidate conversations, • Closing placements and earning commission Who we’re looking for We’re looking for recent graduates from the last 4 years who are ambitious, confident, competitive, and serious about building a career in sales. Sales experience is a plus, but we’re also open to people who have shown drive through university, sport, part-time work, internships, societies, fundraising, competitive environments, or target-driven roles. You’ll do well here if you are: • Confident speaking to new people, • Competitive and resilient, • Motivated by money and progression, • Coachable, energetic, and willing to learn What you’ll get • Uncapped commission up to 50%, • No thresholds, • Realistic earnings: Year 1: £35k–£55k+ | Year 2: £45k–£85k+ | Year 3: £60k–£100k+, • 12-week structured training programme, • Dedicated sales coaching from day one, • Clear, merit-based progression, • High achiever incentives including luxury holidays, exclusive events, and performance rewards Ready to turn your ambition into a high-earning sales career? Apply now or contact Chloe George to find out more on 0115 896 1600 / Chloe.George@forsythbarnes.com

Job Advert\n\nWard Manager \n\nWoodthorpe Hospital, Nottingham\nFull time 37.5 Hours\n\nThe role\n\nAt Ramsay Health Care, we know our people are our most important asset. Join us as a Ward Manager where you’ll help to lead, manage and nurture a team in one of the leading providers of independent healthcare in the UK. Together, you’ll deliver the highest quality clinical outcomes in an environment where there is ‘more time to care’.\n\nYou already have proven success in leading a team, as well as experience in change management and transformation. Not only will you be valued for these skills and expertise, you’ll have time to build on them too, through our Ramsay Academy. We put the patient at the heart of everything we do – as our ‘Speaking Up for Safety’ programme proves.\n\nWhere you’ll be based\n\nWoodthorpe Hospital is a 42 bedded private hospital on 2 wards offering multi-speciality surgery for day cases and inpatients stay for both private and NHS patients. It is a very busy Hospital with patients seen by many different speciality consultants including Orthopaedics, spinal, gynaecology, urology, gastroenterology, dermatology and ENT.\n\nWhat you’ll bring with you\n\nRegistration with the NMC including full compliance\n\nAbility to deliver high standards of patient care\n\nPrevious clinical supervisory experience and background as a Ward Nurse\n\nExperience of managing rosters and staffing (desirable)\n\nEnthusiasm and a can do attitude\n\nFlexibility and adaptability to meet the changing needs of the business\n\nA good working knowledge and compliance with CQC Standards\n\nThe ability to make decisions and use your initiative\n\nStrong communication skills\n\nPassion to deliver excellent care in a busy and challenging environment\n\nWhy join us?\n\nAt Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:\n\nHealth, Wellbeing & Financial Security\n\nPrivate Medical Cover, with the option to add your partner and dependants\n\nDiscounted Bupa Dental Insurance\n\nLife Assurance (Death in Service) x3 your base salary\n\nPrivate Pension, with Ramsay matching up to 5% after a qualifying period\n\nEmployee Assistance Programme\n\nWork–Life Balance\n\n25 days annual leave + bank holidays, with the option to buy or sell additional days\n\nFlexible shift patterns, where possible\n\nFamily friendly policies including enhanced parental leave\n\nVolunteer leave to support causes that matter to you\n\nCareer Development & Recognition\n\nTraining and Development via the Ramsay Academy to support your career development\n\nColleague recognition programme to celebrate our people\n\nLifestyle & Everyday Perks\n\nAccess to our benefits platform, offering a wide range of discounts\n\nCycle2Work scheme\n\nSubsidised staff restaurant, where possible\n\nFree parking on site, where possible\n\nAbout us \n\nWe’re Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we’re one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated ‘Good’ by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS.\n\nWe’re part of a global hospital group with over 60 years’ experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth.\n\nWe care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.\n \n\nWe are committed to equality of opportunity for all. This position is subject to background and DBS checks. \n\nWe are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. \n\nWe are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role

Wake Night Residential Support Worker – Children’s Home\n\nLocation: Nottinghamshire\nHours: Friday, Saturday & Sunday | 10:00pm – 8:00am\nJob Type: Part-Time | Permanent\n\nWe’re recruiting for a dedicated and reliable Wake Night Residential Support Worker to join a growing children’s care provider supporting young people with Emotional & Behavioural Difficulties (EBD) and mild learning or developmental needs.\n\nThe organisation operates small therapeutic homes, all currently rated ‘Good’ by Ofsted, with a strong emphasis on nurturing relationships, stability, and positive outcomes for children and young people.\n\nThis is a fantastic opportunity for someone calm, compassionate, and resilient who enjoys providing consistency and reassurance during overnight hours.\n\nThe Role\nAs a Wake Night Residential Support Worker, you’ll be responsible for maintaining a safe, calm, and supportive environment throughout the night whilst ensuring the wellbeing of children within the home.\n\nResponsibilities include:\n\n Maintaining the safety and security of the home overnight\n\n Carrying out welfare checks and monitoring young people’s wellbeing\n\n Responding appropriately to children’s emotional or practical needs during the night\n\n Completing nightly records, logs, and handovers\n\n Supporting the home to remain calm, clean, and well maintained\n\n Following safeguarding and behaviour support procedures at all times\n\n Working closely with the wider staff team to ensure continuity of care\n\nAbout You\n\n Calm, caring, and emotionally resilient\n\n Strong communication and observational skills\n\n Reliable and able to remain alert throughout waking night shifts\n\n Passionate about supporting vulnerable children and young people\n\n Residential childcare experience desirable but not essential\n\n Commitment to safeguarding and promoting welfare\n\nWhat’s on Offer\n\n Competitive hourly rate\n\n Consistent weekend working pattern\n\n Full training and ongoing support\n\n Opportunity to join a supportive and values-led team\n\n Career progression opportunities within the organisation\n\n * Therapeutic and child-focused care environment\n\nIf you’re looking for a rewarding role where you can provide stability, reassurance, and care during the most important hours of the day, we’d love to hear from you.\n\nAt RJS, we partner with values-driven children’s care providers across the UK and work on a continuous stream of exciting opportunities within the sector. If this role isn’t quite right but you’re open to discussing other positions, feel free to get in touch to explore our wider portfolio of vacancies

Head of HR £60,000 - £70,000 + £8,000-£10,000 Bonus + £6,750 Car Allowance Nottinghamshire - 60% UK Travel, 40% Home-Based & Ad Hoc European Travel Permanent & Full Time SF Partners are delighted to be exclusively retained on an exciting Head of HR opportunity with a well established international engineering business that forms part of a larger global group. Employing approximately 400 people across the UK, the business sits within the wider Europe region, working closely with teams across Spain, Germany and the Netherlands. We're looking for a commercially minded HR leader who thrives in ambiguity, enjoys solving complex people challenges and is comfortable operating independently. You'll join the Senior Leadership Team and take ownership of the entire UK HR agenda, leading a close knit HR, Payroll and Talent team whilst partnering directly with the Managing Director. This is not a role for someone who likes structure, process and certainty. You'll need the confidence to challenge, the resilience to revisit ideas when timing isn't right, and the ability to make sound decisions in a fast-moving environment where priorities can change quickly. Key responsibilities:- Lead the HR function across a 400-headcount UK business. - Partner with the MD and SLT on people strategy, workforce planning and organisational development. - Lead complex ER matters, settlement agreements, ACAS cases and employment tribunals in-house. - Manage relationships with Unite and employee representatives, supporting a unionised workforce. - Drive retention initiatives within a specialist engineering population where skills are in high demand. - Lead and develop a team spanning HR, Payroll and Talent Acquisition. - Oversee payroll, benefits and reward programmes, including insurance, wellbeing and life assurance renewals. - Partner with European HR teams and shared service functions. - Identify gaps, improve processes and strengthen areas of HR that have historically lacked focus or investment. - Build strong relationships across the UK through regular travel and face-to-face engagement with employees and managers. About you as a candidate: - CIPD qualified - Experienced in a senior HR leadership role within engineering, manufacturing, industrial or similarly operational environments - Strong employee relations and industrial relations expertise - Experience working within a unionised environment - Comfortable managing risk, leading difficult conversations and making commercially balanced decisions - Comfortable operating in the "grey" and finding solutions without constant direction - Confident influencing stakeholders at all levels - Happy travelling extensively across the UK to build credibility and relationships on-site. This is an outstanding opportunity for an ambitious HR leader looking to make a genuine impact within a growing international organisation whilst enjoying significant autonomy and visibility at SLT level. Candidates should be located within a reasonable commute of North Nottinghamshire and able to attend the office regularly. 1st stage interviews will commence via Teams from w/c 15th July.

Senior Residential Support Worker – Children’s Home\n\nLocation: Nottingham\nSalary: £28,500 – £36,000 + Sleep-In Payments (£55 per sleep-in)\nJob Type: Full-Time | Permanent\n\nWe’re recruiting for a Senior Residential Support Worker to join a growing and highly values-led children’s care provider in Nottingham, supporting young people with Emotional & Behavioural Difficulties (EBD), trauma-related needs, and mild learning or developmental difficulties within small therapeutic homes.\n\nThis organisation has been founded by an incredibly passionate leadership team with a genuine focus on improving outcomes for children and young people. Their homes are intentionally small, allowing for highly personalised care, therapeutic support, and stronger relationships between staff and children.\n\nThis is an excellent opportunity for an experienced residential childcare professional looking to step into a senior position within a provider that truly prioritises quality care, stability, and long-term development.\n\nThe Role\nAs a Senior Residential Support Worker, you’ll play a key leadership role within the home, supporting the management team with the day-to-day running of the service whilst leading shifts and mentoring junior staff.\n\nResponsibilities include:\n\n Leading shifts and ensuring smooth day-to-day operations\n\n Supporting and mentoring Residential Support Workers\n\n Building positive and trusting relationships with children and young people\n\n Supporting care plans, behaviour plans, and risk assessments\n\n Promoting positive outcomes through trauma-informed practice\n\n Completing accurate records, reports, and safeguarding documentation\n\n Supporting children with routines, education, activities, and independence skills\n\n Assisting management with compliance and preparation for Ofsted inspections\n\n Creating a safe, stable, and nurturing home environment\n\nAbout You\n\n Minimum 2 years’ experience within residential childcare\n\n Experience leading shifts or mentoring staff\n\n Level 3 Diploma in Residential Childcare (essential)\n\n Willingness to undertake Level 4 qualification\n\n Strong understanding of safeguarding and trauma-informed care\n\n Confident, resilient, and emotionally intelligent\n\n Full UK Driving Licence preferred\n\nWhat’s on Offer\n\n £28,500 – £36,000 salary\n\n £55 sleep-in payments\n\n Structured rota pattern supporting work-life balance\n\n Ongoing training and progression opportunities\n\n Supportive and passionate leadership team\n\n Opportunity to progress within a growing organisation\n\n * Therapeutic, child-focused care environment\n\nIf you’re an experienced residential childcare professional looking to join a provider where children genuinely come first and where your development is valued, we’d love to hear from you.\n\nAt RJS, we partner with values-driven children’s care providers across the UK and work on a continuous stream of exciting opportunities within the sector. If this role isn’t quite right but you’re open to discussing other positions, feel free to get in touch to explore our wider portfolio of vacancies

Talent Acquisition Partner – FMCG\n\nLocation: Flexible/Work from home based in England with the ability to travel when required\n\nSalary: c£35-50,000 + bonus + great benefits including 25 days holiday and 12 Mindfulness days per year + private medical\n\nAt HPRtalent we are adding to our successful team of Talent Acquisition Partners, we have a workplace where you can be yourself, be heard and be respected while having a job that challenges you. We are seeking proactive recruiters, those willing to leave no stone unturned to find the right candidate – if you rely on advertising, and sourcing and talent pipelining is left as a last resort, then this role won’t be right for you. As a proactive individual with plenty of tenacity you will impress your stakeholders by your exemplary delivery of best in class talent and working in a consultative partnership.\n\nOur new Talent Acquisition Partners will contribute to HPRtalent’s success by delivering against complex & high-quality talent acquisition management campaigns for a number of Global and local market leading organisations. You will drive comprehensive & progressive Talent Acquisition strategies by developing programs and tools to address the needs of diverse businesses and will align candidates with the organisation you are recruiting for. This is an account management role for a true recruiter with exceptional candidate sourcing skills, this is not a sales role.\n\nAre you an outstanding and successful Talent Acquisition Partner with a passion for giving candidates and clients a fantastic service? You may also be excited to hear about our flexible working approach to recruitment. If you prefer to work remotely we can accommodate that, if it works better for you to work unusual hours we'll listen to your ideas. We are seeking potential hires in the Midlands, or further afield if your goals & desires align with ours. Email me outlining how we could work flexibly with you. Make a change today and embrace your work/life balance!\n\nThe role:\n\nAccountable for delivering a world-class recruitment service at pace whilst delivering complex and quality hires\n\nConsultant and advisor to the Client, while delivering targeted solutions to meet specific organisational needs\n\nAct as a business partner to understand business goals, issues and needs, and to proactively identify and deliver solutions which positively impact both our business and the Client’s business\n\nResponsible for the attraction, assessment, development and deployment of people/talent acquisition strategies\n\nResponsible for the evaluation & continuous improvement of the strategies and tactics used to meet organisational goals and objectives that deliver a strong impact\n\nResponsible for the integration, successful implementation, & measurement of results\n\nDevelops and communicates the vision and strategies of operational delivery for assigned functional areas of recruitment\n\nTo be self-motivated, challenged and inspired to achieve business objectives and to welcome feedback to assure continued self-improvement\n\nWorks collaboratively with team members on project delivery\n\nConducts and ensures the completion of each and every resourcing assignment.\n\nResponsible for providing regular MI to the business and clients\n\nEstablishes, maintains and fosters strong working relationships with clients & stakeholders alike\n\nMonitors and reports on trends to assist recruitment delivery\n\nThe person:\n\nStrong educational background ideally degree educated\n\nPreviously had experience of working successfully remotely\n\nProgressive Recruitment or Talent Acquisition experience with proven exposure to large organisations with a broad and complex hiring agenda\n\nTrue understanding of how to identify high potential talent\n\nSuccessful delivery of a broad spectrum of roles at all levels across all functions in either an FMCG, Supply Chain, Manufacturing, Retail environment.\n\nClear understanding of what great stakeholder management looks like and the ability to influence at a senior level\n\nAbility to build relationships and deliver an exceptional customer experience\n\nIdeally Talent acquisition experience gained within an in-house role or RPO\n\nHigh levels of self-motivation driven by results, quality, and service excellence\n\nExperience of working at pace with tight deadlines and with pace\n\nDemonstrated ability to effectively deliver stretching Client targets\n\nAbility to engage others in ways that ensure buy-in and commitment\n\nSelf-starter with the ability to drive programs of work to conclusion flexing your style for each organisation and stakeholders\n\nStrong project management skills\n\nConsiders the ultimate impact of decisions and actions on internal and external customers\n\nAbility to demonstrate a high degree of professionalism and judgement\n\nMust possess strong communication skills, both verbal and written\n\nMust be able to work with a variety of people in a variety of circumstances and build strong, meaningful working relationships\n\nExperience of delivering assignments across the globe would be beneficial.\n\nAdditional Personal Traits and Attributes:\n\nAbility to cope with change and ambiguity\n\nStrategic thinker, able to see the big picture\n\nStrong team player & a good collaborator\n\nHighly organised; able to deliver against multiple priorities\n\nA good eye for detail\n\nAbility to handle highly confidential and sensitive matters\n\nStrong business orientation\n\nStrong business ethics and integrity\n\nIf you feel you are the type of person who would thrive in this role please e-mail your CV\n\nPlease note: We will be shortlisting for these positions in about 14 days time and if we are in a position to progress with your application we will contact you then.\n\nUnfortunately, sheer volume of response means that we cannot contact everyone individually to inform them of the outcome, so please accept that if you have not heard from us within two weeks following receipt of this message, you have been unsuccessful on this occasion.\n\nYour details will be kept on our database, unless you instruct us otherwise, and we will contact you as and when a suitable position becomes available

Partnership and Engagement Officer\nSalary: £26,000 per year\nHours: 37.5 hours per week\nLocation: Nottinghamshire\nClosing Date: 30th of June 2026\nNottinghamshire Integrated Wellbeing Service (IWS) overview\nABL Health and Nottinghamshire County Council are partnering to deliver and Integrated Wellbeing Service across Nottinghamshire. This transformative service will play a central role in system change, bringing previously separate lifestyle behaviour change functions together into one service. It seeks to work collaboratively with communities to support the transformation of services for the local population. The service will provide integrated behaviour support for smoking cessation, weight management, alcohol reduction, physical activity and falls prevention, all embedded in sustainable behaviour change and positive wellbeing.\nRole Purpose:\nYou will be the Partnerships & Engagement Officer for the Your Health Notts ‘Integrated Wellbeing Service’ for Nottinghamshire County.\nYou will be expected to engage at neighbourhood and place level to increase referrals into the IWS and build long- lasting relationships with local partners. This will involve being responsible for developing and maintaining strong, positive and long-lasting relationships with a wide range of stakeholder groups, including but not limited to local authority, primary and secondary care, leisure services and the community and voluntary sector and community services.\nYou will be a motivated, passionate, organised and proactive communicator, with experience working in a community setting. ABL take a strengths focused asset-based approach to community delivery, looking to innovate and partner, not replicate existing delivery. The role will require dynamic working which embraces the vision and values we wish to establish for the IWS supporting people to achieve healthy lives.\nNo two days will be the same in this varied and flexible role. If you are as comfortable spending a day with the team as you are working independently and confidently with new people and are highly organised this could be the job for you.\nThis is a demanding job, but you will not be on your own. ABL’s highly experienced and friendly multi- disciplinary team of Health and Social Care professionals, Business Intelligence, Service Development, Governance, Finance and Business Development are there to support. Additionally, existing experienced delivery teams will be available to support you to drive the Service forward.\nKey Duties and Responsibilities:\nWorking under the line management of the Partnerships and Engagement Manager, this varied and rewarding role will support the ongoing delivery, innovation, and development of the service. The successful candidate will implement the ABL Community Engagement Strategy to promote IWS, working closely with ABL’s communications team to raise awareness of the service and engage local partners, stakeholders, and community organisations to develop partnership and co-production opportunities. A core focus of the role will be developing and strengthening referral pathways between secondary care services and Your Health Notts, building strong relationships with hospital teams, clinicians, discharge coordinators, and wider stakeholders to increase referrals into the service. The postholder will deliver presentations, outreach, and engagement activities to promote services, whilst supporting effective care coordination and patient flow from hospital into community services. The role will also involve monitoring referral activity and service performance, producing reports, identifying barriers to access, and contributing to continuous service improvement and innovation. The successful candidate will work collaboratively with operational teams and external partners to improve accessibility, enhance patient experience, and ensure efficient service delivery, while also supporting service continuity through flexible working where required.\nSkills and Competencies Required\n Be experienced in community engagement and partnership working in a community health environment\n Experience of building and maintain partnerships from scratch\n Positive and proactive with the ability to motivate, engage and support partnership delivery\n Adept in communication; A confident and approachable communicator who adapts the message to fit the needs of the audience and ability to ‘see the bigger picture’ in problem solving for community cohesion.\n Build strong relationships; Foster trust and co-operation among colleagues, stakeholders, community leaders, commissioners and sub-contractors\n Quality driven; you naturally seek high standards and actively seek to improve them.\n Value and remain open to new ideas and perspectives.\nEmployee Benefits:\n Birthday Day off\n Flexible Annual Leave scheme\n Employee Referral scheme\n 37.5 hours working week\n Flu jabs\n Blue Light Card\n Cycle to work scheme\n Leadership and staff away days\n Training and Development\nPlease note that we are unable to offer sponsorship for this role\nTo Apply\nIf you feel you are a suitable candidate and would like to work for ABL Health, please click apply to visit our website. There, you can find full details of the role, information on how to submit your CV, and instructions for completing your application

Evolve is partnering with an established pharmacy chain who are looking for a Pharmacist or Pharmacist Manager to drive excellence in patient care, lead a motivated team, and help shape the future of community pharmacy. If you you’re ready to combine clinical knowledge with inspiring leadership, this is the perfect next step in your pharmacy career.\nThis is a full-time permanent position working in a 9,000 to 10,000 item per month store, ideally Tuesday to Saturday. Business hours are Monday - Friday, 9:00am–6:00pm and Saturday, 9:00am–5:00pm based in Nottingham (NG14)\nWhat’s on offer:\nExcellent Salary & Benefits: A competitive starting salary of up to £55,000 DOE, along with IP course support, accommodation with reduced rent and much more!\nCollaborative Culture: Thrive in a supportive, people-focused environment.\nAccelerated Career Advancement: Diverse development paths in an inclusive workplace that nurtures growth and progression.\nIdeal Requirements for the Pharmacist Manager\n Independent Prescriber Advantage: Ideally, you’ll bring an Independent Prescriber qualification but if you’re keen to gain it, our client will support you on that journey.\n Fully Registered Professional: You’re a proud member of the General Pharmaceutical Council (GPhC), ensuring the highest professional standards.\n Inspiring Leader: You have a genuine passion for leading and empowering a team, creating a positive environment where everyone can excel.\n Proven Manager: Your experience in team leadership and operational management means you know how to drive performance and deliver results.\n Pharmacy Expertise: You bring valuable experience working in a pharmacy, giving you insight into local practices and patient needs.\nRole Responsibilities for the Pharmacist Manager\n Lead the way: Take charge of the day-to-day leadership and smooth running of the pharmacy, creating an environment where both the team and the business thrive.\n Inspire and motivate: Energise and guide the pharmacy team to deliver outstanding service, ensuring duties are completed to the highest standard and company targets are not only met but exceeded together.\n Keep operations seamless: Oversee the safe and accurate receipt of deliveries—including controlled drugs while ensuring any missing items are promptly claimed and returns are handled within set timeframes.\n * Champion patient care: Offer expert advice to patients on their prescriptions and support your team in doing the same, ensuring every interaction builds trust and provides exceptional care.\nRecruitment Process\n2 stage interview process.\nInterview and assess with a leader who’s hands-on, supportive, and invested in your professional growth.\nInterested? Please click apply, or contact Katie Fisher for more details!\nApplication Process\nEvolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client.\nWe appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy.\nEvolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.\nEqual opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristics

Mechanical Engineer Vehicle Inspector\nLocation: Field based role, covering – Nottingham, Newark on Trent, Grantham and Lincoln\nSalary: £33,000 – £36,000 per annum + Company Van (Business Use Only)\nContract: Permanent, Full time\nDo you want to boost the future towards a safe, secure and sustainable world\nAt DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.\nWe anticipate technical developments early on and drive industry transformation as thought leaders.\nFor the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.\nEnthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.\nA Day in the Life and the Impact You’ll Make:\nAs a Vehicle Inspection Engineer, your day will see you on the road meeting customers across your region, carrying out detailed vehicle inspections with precision and professionalism.\nFrom pre-purchase checks to warranty evaluations and dealer audits, you’ll play a vital role in ensuring vehicles meet the highest standards of safety and quality.\nBy delivering accurate reports and representing DEKRA with expertise and integrity, you’ll directly support customer confidence and help maintain the exceptional reputation of our growing business.\nWhat You’ll Do:\n Conduct high-quality vehicle inspections at customer locations, ensuring accuracy and professionalism at all times\n Complete detailed inspection reports promptly following each visit\n Carry out a range of inspections including pre-purchase checks, warranty evaluations, audits and mechanical assessments\n Identify cosmetic and structural issues, including substandard repairs to bodywork\n Support operational initiatives and contribute to the development of new processes and programmes\nWhat You’ll Bring:\n Proven mechanical experience within vehicle maintenance, servicing or MOT environments\n Strong attention to detail with the ability to produce accurate and professional reports\n Excellent organisational and communication skills, with a customer-focused approach\n Ability to work independently in a field-based role while contributing to a wider team\n Full UK driving licence\nEssential:\n City & Guilds Level 3 or NVQ Level 3 in Vehicle Maintenance (or equivalent)\n Membership of a professional body such as IMI or IRTE\n Experience in conducting vehicle inspections, audits, or appraisals\n Interest or involvement in continuous improvement initiatives or operational development\nWhat You’ll Receive for the Value You Bring:\n 25 days annual leave plus bank holidays\n Holiday buy and sell scheme\n Private health insurance\n Pension contribution\n Employee referral scheme\n Electric vehicle salary sacrifice scheme\n Eye test vouchers\n Employee Assistance Programme (EAP)\nLet's create a safer world today. Apply now and join a team that values your expertise and passion.\nAt DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members

Entry Level Recruitment Consultant - Sales Career\n\nDigital & Technology sector\n\nHybrid Working | Full Training Provided\n\nRecruitment is one of the few careers where personality, work ethic, and communication skills can matter more than previous experience. Could your career be here at Akkodis?\n\nYou do not need previous recruitment experience!\n\nWhat matters more is ambition, communication skills, work ethic, and the ability to build relationships.\n\nWhat is recruitment?\n\nRecruitment is about helping companies hire the right people.\n\nIn this role, you'll spend your time speaking with businesses about their hiring plans, building relationships with job seekers, understanding the technology market, and helping match people to opportunities.\n\nIt's part sales, part relationship management, part problem-solving.\n\nIn any one day you could be speaking with a software engineer about their career goals, and then helping a business hire people for a digital transformation project.\n\nWhat you'll be doing\n\nYou'll join a supportive team based in the Lace Market where you'll learn how technology recruitment works from the ground up.\n\nYour day-to-day responsibilities will include:\n\nSpeaking with job seekers and prospective hiring managers over the phone and on Microsoft Teams.\nBuilding relationships with clients and hiring managers.\nWriting engaging job adverts.\nSearching for candidates using our extensive database, LinkedIn and other platforms.\nLearning how businesses structure technology teams and projects.\nSupporting recruitment processes from first conversation through to offer stage.\nLearning how to develop your own specialist market.\nWorking towards individual and team targets. \n\nOver time, you'll learn how to manage your own customers, develop business opportunities, and become a specialist within your market.\n\nThe type of person who will do well here\n\nPeople from lots of different backgrounds can succeed in this role. We'd love to speak with you if you're a:\n\nConfident communicator.\nPersonable and easy to talk to.\nOrganised.\nSelf-motivated.\nCurious about technology and business.\nResilient and positive.\nCompetitive in a healthy way.\nComfortable speaking with new people. \n\nExperience in industries like sales, hospitality, retail, sport, call centres, or other people-focused environments can all translate well into recruitment.\n\nWhat you'll get\n\nFull training and ongoing support.\nA clear progression path.\nHybrid working.\nUncapped commission.\nIncentives and team rewards.\nThe opportunity to become a specialist.\nThe backing of a global technology and engineering business. \n\nAbout Akkodis\n\nWe are a global technology and engineering company that helps organisations deliver digital transformation projects. We can offer a salary of £30k + uncapped bonus - you'll get paid for every placement you make! With us you can make truly life-changing earnings.\n\nApply\n\nIf you're looking for a career where hard work is rewarded, where no two days are the same, and where you can genuinely develop commercially valuable skills, we'd love to speak with you!\n\nPlease drop me your CV or find me on LinkedIn at Neilesh Sood.\n\nModis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n\nBoth Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n\nBy applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website