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SDR Player / Manager 📍 Central London (Hybrid) 💰 Competitive base + uncapped commission + management bonus A high-growth technology consulting and managed services business is looking for an ambitious SDR Player / Manager to lead from the front and help shape the next phase of its commercial growth. This is not a “sit back and manage” role. You’ll personally contribute to outbound activity while coaching and developing a small SDR team, building the foundations of a scalable sales development function. If you are someone who enjoys mentoring others, thrives in outbound sales, and wants genuine progression into Sales Leadership, this is a rare opportunity to build something with real influence. The Role Working closely with the Sales Director, you will: • Lead, coach, and develop a team of SDRs through regular 1:1s, call coaching, and performance reviews, • Personally contribute to outbound prospecting and meeting generation activity, • Build and refine outreach sequences, messaging, and SDR playbooks, • Drive pipeline generation across mid-market and enterprise accounts, • Work closely with marketing to improve campaign quality and conversion, • Use data and CRM insights to optimise outreach performance and sequencing, • Support onboarding and enablement for future SDR hires as the team grows, • Engage senior stakeholders including CTOs, CIOs, CFOs, and IT leaders This role offers a genuine chance to shape how the business approaches sales development moving forward. What They’re Looking For ✅ 3+ years in B2B technology sales, SDR, or inside sales environments ✅ Strong outbound prospecting and pipeline generation experience ✅ Experience mentoring, coaching, or leading peers ✅ Track record of consistently exceeding KPIs and targets ✅ Strong communication skills with confidence speaking to senior decision-makers ✅ CRM and sales engagement platform experience (HubSpot advantageous) ✅ Commercial mindset with the ability to identify opportunities and improve processes Bonus Points For ➕ Managed services, cloud, cybersecurity, or Microsoft ecosystem experience ➕ Exposure to vendor-led GTM motions and partner environments ➕ Experience building outreach frameworks or SDR playbooks ➕ Formal leadership or team management experience ➕ Knowledge of qualification methodologies such as MEDDIC or SCOTSMAN What’s On Offer 💥 Clear progression into a wider Sales Leadership role 💥 Direct exposure to senior leadership and strategic decision making 💥 Opportunity to build and shape an SDR function from the ground up 💥 Vendor training, certifications, and enablement opportunities 💥 Competitive commission structure plus management bonus 💥 Hybrid working from a central London office This role would suit a high-performing SDR or Senior SDR ready for their first leadership step, or an existing SDR Team Lead who still enjoys being hands-on commercially. Inclusivity at Flourish 💚💙 At Flourish, we partner with businesses that value potential, diversity of thought, and inclusive hiring practices. We actively encourage applications from individuals of all backgrounds, experiences, and identities. We know that great sales talent does not always come from a traditional route or perfectly matching every requirement on a job description. If you are excited by the opportunity and believe you could add value, we would still love to hear from you. Flourish is committed to creating an accessible and inclusive recruitment process for every candidate. If you require any adjustments or additional support throughout the process, our team will be happy to help.

Job Title: Head of Digital Commerce Reporting to: Growth Director Location: Head Office, White City Place, West London - Studio & On Location Contract Type: 9 month Maternity Cover - Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role We are looking for a commercially driven and strategic Head of Digital Trading & Content to lead and deliver the trading and content strategy across ME+EM’s digital platforms. This role is responsible for maximising global sales growth by driving customer engagement, conversion and productivity across all online touchpoints. Sitting at the intersection of trading, content, analytics and customer experience, you will translate insight into commercially impactful digital execution. Responsibilities Content & Creative Customer Engagement Strategy • Own the website content strategy, ensuring creative consistency and brand aesthetic across all digital experiences, • Translate consumer insight and market trends into compelling, regionally relevant online journeys, • Partner with the Digital Platform team to build and execute a roadmap of initiatives that drive key KPIs, • Embed first-party data and A/B testing into all content and creative decisions to drive continuous optimisation, • Build strong cross-functional relationships to unlock and maximise commercial opportunities, • Leverage AI tools to drive operational efficiencies and enhance performance Yield & Revenue Management • Maximise online sales yield by optimising product visibility and performance across all digital touchpoints, • Develop and execute scalable on-site visual merchandising strategies tailored by market and customer segment, • Build and manage forecasting models aligned to merchandising budgets, identifying risks and opportunities, • Optimise delivery and payment propositions to improve conversion and customer experience, • Collaborate with Performance Marketing and CRM to drive efficiency across acquisition and retention, • Leverage SEO as a key traffic and revenue channel, connecting content, merchandising and growth strategies, • Lead localised trading strategies across international markets, including VM, content, photography and marketing channels, • Build reporting frameworks that clearly articulate product and marketing performance by market Digital Analytics & Measurement • Develop a best-in-class digital analytics programme in partnership with the analytics team, • Ensure the website data layer supports accurate tagging, tracking and reporting, • Deliver weekly trading updates combining qualitative and quantitative insights, • Democratise analytics through dashboards and visualisation tools to support decision-making across the business, • Use analytics to optimise product storytelling across PLP and PDP, driving engagement, conversion and AOV, • Lead and embed a robust A/B testing programme across digital trade and content Team Leadership • Lead, coach and develop a high-performing team, with clear development plans and progression pathways, • Structure the team to balance operational excellence with strategic trading focus, • Build a culture of accountability, collaboration and continuous improvement Skills • Proven experience leading digital trading, eCommerce or content functions within a premium or high-growth brand, • Strong commercial mindset with a deep understanding of digital KPIs and customer behaviour, • Highly data-driven, with experience using analytics to inform strategy and decision-making, • Ability to influence and collaborate with senior stakeholders across multiple functions, • Comfortable operating in a fast-paced, scaling environment, • Passionate about delivering best-in-class digital customer experiences Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role Specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a pivotal leadership role in developing, deploying, and supporting consulting talent across Methods’ IT Enterprise Services. This role ensures the team comprises the best talent, at the right time, in the right place, and at the right cost, while maintaining high utilisation and fostering a culture of continuous improvement. The Competency Centre Manager collaborates closely with Project Delivery, Sales, and Operations to drive recruitment, resource planning, skills development, and capability growth. They are accountable for delivering team plans, including headcount, budget, and performance objectives, while actively managing the professional development of consultants. Key Responsibilities Strategic Competency Development • Develop and execute a competency development strategy aligned with business goals and market demands., • Identify skills gaps and emerging trends to ensure the team is future ready., • Lead the annual team development plan, including training, upskilling, and reskilling initiatives., • Collaborate with sales and delivery teams to align competency development with business opportunities. Recruitment & Talent Management • Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company., • Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team., • Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs. Performance & Utilisation • Monitor and optimise team utilisation, balancing bench strength with project demands., • Support professional growth through coaching, feedback, and career development plans., • Identify and address training needs to enhance team performance., • Maintain an up-to-date skills matrix for visibility into team capabilities. Collaboration & Continuous Improvement • Work with finance and operations to align budgeting and workforce planning., • Support the development and promotion of service offerings based on team capabilities., • Act as an escalation point for consultant assignments and professional/personal issues., • Foster a collaborative, inclusive culture with a focus on knowledge sharing and mentoring. Compliance & Wellbeing • Ensure compliance with HR policies and guidelines., • Promote wellbeing and support absence management., • Monitor consultant performance and satisfaction, driving continuous improvement. Key Responsibilities – within Consultant Experience and Support • Foster a positive and collaborative team culture., • Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development., • Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned., • Promote wellbeing and provide support with absence management., • Ensure compliance with HR policies and guidelines., • Monitor and track consultant performance to support continuous improvement., • Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview Requirements: • Minimum of five years’ experience in a leadership, team management, or capability management role, preferably within public or private IT Sector., • Strong experience in resource and team management, workforce planning, and bench utilisation management., • Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants., • Track record of managing team budgets, headcount planning, and performance targets., • Ability to influence, negotiate, and build trusted relationships across the organisation., • Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages., • Ability to deliver accurate, timely reporting across multiple stakeholders Benefits: Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: • Autonomy to develop and grow your skills and experience, • Being part of exciting project work that is making a difference in society, • Strong, inspiring and thought-provoking leadership, • A supportive and collaborative environment. As well as this, we offer: • Wellness 24/7 Confidential employee assistance programme., • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes., • Time off 25 days a year., • Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution., • Life Assurance of 4 times base salary., • Private Medical Insurance which is non-contributory (spouse and dependants included)., • Worldwide Travel Insurance which is non-contributory (spouse and dependant included). Why Join Us? • Innovative Environment: Be part of a company that values innovation and excellence in delivering ITES solutions., • Career Growth: Opportunities for professional growth and development in dynamic and supportive environment., • Collaborative Culture: Work with a talented team of professionals who are passionate about their work and committed to success.

Learning Design Coach Permanent £43,000-45,000 London Hybrid (Once per month in London) Start date: ASAP Company Instinct is working with a leading training provider on a mission to unlock potential and create career opportunities through high-quality apprenticeships. They create industry-focused apprenticeship programmes across business, digital, and creative sectors—combining hands-on work experience with structured learning to accelerate careers and drive real business impact. Role They are looking for someone with a passion for digital learning, an understanding of how people learn, and a desire to pass this knowledge on to the next generation of learning designers. In this role as you will have the opportunity to help their learners complete their Digital Learning Designer programme. You will support their apprentices in acquiring and demonstrating the knowledge, skills, and behaviours needed, and offer advice and guidance throughout their learning journey. Responsibilities include: • Deliver a consistently high-quality learner experience, supporting apprentices throughout their entire journey through effective coaching, mentoring, and tailored guidance, • Take ownership of a cohort of apprentices, ensuring they remain on track to successfully complete their programme, proactively identifying risks and implementing interventions where needed, • Conduct regular one-to-one coaching sessions and structured progress reviews, setting clear objectives and ensuring both apprentices and employers are fully aligned on progress and performance, • Produce and share detailed, accurate, and timely progress reports, providing meaningful insights and recommendations to support learner development, • Design and deliver engaging, interactive training sessions, including virtual workshops, webinars, and in-person development days that bring learning to life, • Contribute to the ongoing development and enhancement of learning content, ensuring materials remain relevant, innovative, and aligned to industry needs, • Collaborate closely with other Skills Coaches to standardise delivery approaches and continuously improve programme quality, • Assess apprentice work against required standards, providing constructive, actionable, and developmental feedback to support progression, • Build strong, trusted relationships with apprentices, acting as a key point of contact and providing additional pastoral support where required, • Coordinate and support training activities delivered in partnership with employers and industry experts, ensuring a seamless and impactful learning experience, • Maintain clear, consistent, and professional communication with all stakeholders, including learners, employers, and internal teams, • Effectively manage your own schedule and caseload to ensure timely delivery, high-quality support, and successful learner outcomes, • Proven experience in digital learning design, with a strong understanding of both theoretical frameworks and practical application, • Demonstrable background in learning design, education, coaching, or training delivery, ideally within either academic or commercial environments, • A genuine passion for supporting and developing others, particularly early-career talent, • Ideally hold a Level 3 Award in Education and Training (or equivalent qualification), • Strong understanding of learner engagement techniques and effective learning methodologies, • Knowledge of Apprenticeship Standards and End Point Assessment processes would be advantageous, • Excellent communication, coaching, and interpersonal skills, with the ability to build credibility and rapport with a wide range of stakeholders, • Highly organised, with strong time management skills and the ability to prioritise and meet deadlines in a fast-paced environment, • Confident using a range of systems and tools, including MS Office, Learning Management Systems, and CRM platforms such as Salesforce, • A proactive and innovative mindset, with a desire to continuously improve both your own performance and the learner experience, • Emotionally intelligent, adaptable, and able to balance commercial objectives with a supportive, learner-focused approach, • A strong personal drive to help individuals start and progress in meaningful careers, delivering training that makes a genuine impact If you are looking for a rewarding role where you can enhance the next generation of Learning Designers, we would love to hear from you!

Southern Region Sales Manager Up to £65k + Car + Commission My client is a leader in advanced AI-powered human recognition systems designed to enhance safety, reduce risk, and drive compliance across industrial, construction, and high-hazard environments. The Role We are seeking a highly driven Sales Manager with a strong hunter mentality and proven leadership capability to build, manage, and develop a high-performing new business sales team. This is a dual-focus role: driving your own new business revenue while leading a team of Business Development Managers responsible for winning new customers across sectors, predominantly within construction and other industrial markets. Key Responsibilities • Personally identify, target, and win new business opportunities, • Manage and grow a high-quality sales pipeline through strategic prospecting and networking, • Conduct senior-level discovery meetings to understand client safety, compliance, and operational challenges, • Deliver compelling presentations and product demonstrations to senior stakeholders, • Lead, coach, and develop a team of Business Development Managers, • Set clear activity, pipeline, and revenue targets across the team, • Run regular 1:1s, pipeline reviews, and performance coaching sessions, • Support deal strategy, negotiation planning, and closing support, • Recruit, onboard, and develop new sales talent, • Proven track record in new business sales / business development / field sales (B2B essential), • Excellent communication, negotiation, and presentation skills, • Ability to sell technical or solution-based products and translate them into business value, • Highly self-driven, resilient, and results-focused, • Experience in construction, manufacturing, logistics, utilities, or industrial sectors (desirable), • Confident and disciplined user of CRM systems and sales forecasting tools

To develop, implement, deliver, and provide governance for employee retirement plans and benefits programmes, while offering guidance and support to resolve related issues. Key Responsibilities • Develop, implement, and manage retirement plans and benefits programmes and processes aligned with organisational strategy, leveraging supporting technology where appropriate., • Resolve escalated retirement and benefits issues raised by employees and people leaders, either directly, through HR operational teams, or via oversight of third-party providers., • Ensure retirement and benefits programmes are delivered in compliance with all applicable internal governance standards and external regulatory requirements, while remaining up to date on legislative and regulatory changes., • Drive communication and engagement initiatives to educate employees and managers on available retirement and benefits offerings, including retirement plans, health insurance, and other benefit solutions., • Conduct market research and contribute to the development of retirement and benefits strategy, administration, and compliance frameworks., • Identify, engage, and manage external vendors and stakeholders responsible for the administration and delivery of retirement and benefits services., • Provide advice and guidance to employees and people leaders regarding retirement and benefits programmes where appropriate., • Oversee and govern all cost elements associated with retirement and benefits plans, ensuring accurate forecasting, budget alignment, spend approval management, and ongoing monitoring of funding requirements., • Advise and influence decision-making processes, contribute to policy development, and take responsibility for operational effectiveness., • Collaborate closely with other functions and business divisions to achieve organisational objectives., • Lead a team performing complex tasks, applying strong professional knowledge and expertise to deliver work that impacts the broader business function., • Set objectives, coach employees, assess performance against goals, and support reward and development outcomes. Leadership Expectations (where applicable) People leaders are expected to demonstrate leadership behaviours that foster an environment where colleagues can thrive and consistently deliver high standards of performance. Key leadership expectations include:, • Demonstrating authenticity and active listening, • Inspiring and motivating teams, • Collaborating effectively across functions, • Supporting the growth and development of others Individual Contributor Expectations For individual contributors, responsibilities include:, • Leading collaborative assignments and guiding team members through structured deliverables, • Identifying opportunities for cross-functional collaboration to achieve desired outcomes, • Recommending innovative approaches and methodologies for assignments and projects Additional Responsibilities, • Provide consultation and guidance on complex issues to support the resolution of escalated matters., • Identify opportunities to mitigate risk and contribute to the development of policies and procedures supporting governance and control frameworks., • Take ownership of managing risk and strengthening controls related to assigned responsibilities., • Develop an understanding of how different functions coordinate and contribute to organisational objectives., • Collaborate with business-aligned support areas to remain informed about business activities and strategic priorities., • Analyse complex data from multiple internal and external sources to solve problems creatively and effectively., • Communicate complex or sensitive information clearly to a variety of audiences., • Influence stakeholders and drive outcomes through effective communication and relationship management. Professional Expectations All employees are expected to demonstrate high standards of professionalism, integrity, collaboration, and accountability while contributing to a culture of inclusion, excellence, and continuous improvement.

Production Supervisor (Weekdays days/nights) – Greenwich – up to £48,000 + Shift Prem. + Bonus + Ex. Benefits – Perm A place where people, safety and quality come first We’re looking for a Production Supervisor who believes that great results start with great leadership; someone who creates an environment where people feel safe, respected, supported and where people are able to reach their full potential. This role sits at the heart of our manufacturing operation. You’ll lead production teams across Day & Night shifts (Mon to Thurs), ensuring work is delivered safely, on time and to the highest quality standards, while building trust, capability and confidence within a diverse workforce. Why join? • You’ll work in an organisation that genuinely values people, safety and respect, • You’ll lead a diverse, skilled workforce where different backgrounds and perspectives are welcomed, • You’ll have the opportunity to shape culture, develop others and make a visible impact, • You’ll be supported to grow, learn and succeed in your role What you’ll be responsible for • Lead production teams across weekday shifts, fostering a safe, inclusive and respectful working environment., • Deliver production targets safely, on time and to quality standards, balancing people, process and materials., • Act as a visible role model for Health & Safety and quality, embedding STOP culture and compliance., • Coach, develop and performance-manage Team Leaders and Technicians, supporting wellbeing and capability growth., • Manage people matters fairly and consistently, including attendance, performance and investigations., • Use operational data to understand performance, identify trends and drive improvement., • Collaborate closely with Engineering, Quality, Materials, Training and HR to resolve issues., • Drive continuous improvement by encouraging ideas, applying Lean principles and supporting change on the shop floor. About you We know there’s no such thing as a “perfect” candidate. If many of the points below sound like you, we’d love to hear from you. You are likely to bring: • Experience leading people in a manufacturing or production environment, • A practical understanding of Lean or continuous improvement, applied in real-world settings, • A strong commitment to dignity, fairness and inclusion, • The ability to coach, mentor and support your team through performance, attendance and development, • Clear, respectful and able to adapt communication skills to your audience — no ego, • Strong organisational skills and attention to detail Qualifications such as NVQ Level 4 (or equivalent) are helpful but your mindset, leadership style and practical experience matter most. Our Commitment to Inclusion We’re proud to be an inclusive employer and welcome applicants of all backgrounds, identities, and experiences. Next Steps If this is you then we’d love to hear from you. Please submit your CV!

The Opportunity: The Program Vice President - FIE PMG Strategic Initiatives is responsible for driving enhancements to existing processes leveraging optimization and risk model technology while aiming to seek additional use cases and processes that would benefit from solution use. They will work with other leaders across PMG, PCG, PCGI, and FIIG to identify opportunities and compare and contrast methodology considerations for production implementation. This may include identifying gaps and opportunities in current state operation and formulating recommendations for new capabilities and processes in close alignment with business leadership. Responsibilities include collaborating across multiple functional groups including Strategic Initiatives, PMG level groups, and EVP level verticals across the firm. Expectations include realizing measurable outcomes, utilizing critical thinking, independent action, and proactively aligning efforts amongst peers, third party consultants, and leaders across all involved functions. They will lead the incubation and initiation of projects and will mentor and coach other team members to carry out testing and support of analysis and recommendations. The Day-to-Day: • Provides strategic leadership and subject matter expertise for highly complex programs that cross multiple business units / functional areas in the areas of risk and portfolio construction., • Manages large and complex programs (or multiple smaller projects) end-to-end and is responsible for successful delivery of the intended measurable outcomes and value proposition, • Thinks strategically and drives innovation to assess business needs, determine solutions, and implement new programs to solve, improve, or create significant benefits or opportunities for the Firm, • Develops best practices and tools for program execution and management, • Owns relationships with key stakeholders representing all departments impacted by the program which may include IT, LCD, Human Capital, Third Party Vendors, and Business Units, • Creates and/or oversees training materials development for functional areas and/or other business units, • Coaches, mentors, and trains program team members on program-specific knowledge and products, • Creates, implements and oversees initiatives to ensure compliance with policies and procedures, • Identifies, builds and tracks applicable metrics to evaluate success and determine areas for improvement and areas of opportunity, • Regularly interacts with other senior leaders and staff regarding matters of significance to the area of responsibility Additional responsibilities may include:, • Analyse what is achievable in production solutions at scale and ensure research and testing is designed to make the best use of available capabilities, • Prioritize and communicate to partner vendors the importance of new feature enhancements that have significant impact on the quality of solutions provided, • Organize adequate research and testing, communicating the results to guide production rollout and continued strategy optimization settings for ongoing production, • Contribute to training and education of Fisher employees on the solutions recommended during roll out and ongoing production use. Your Qualifications:, • University Degree or equivalent combination of education and experience required, • Minimum of 10 years of experience leading and/or developing investment/portfolio related programs, • Minimum of 10 years of experience working with optimization and/or risk model technology, • Ability to elicit cooperation from a wide variety of sources including senior management, internal clients, and other departments paired with excellent oral and written communication skills, • Ability to identify needs and design effective solutions, • Ability to set policies/procedures on a group level, • Experience at working both independently and in a team-oriented, collaborative environment, • Comfortable and experienced in working in an environment of shifting priorities, demands, and timelines, • Highly-developed analytical and problem-solving ability, • Exceptional time management and organizational skills Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events, • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. *Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Our client is a leading manufacturing organisation operating across multiple markets, with a strong focus on efficient supply chain operations and customer-centric delivery. As Head of Demand Planning, you'll lead the demand planning function, driving robust demand forecasting and Sales & Operations Planning (S&OP) execution. This role is central to translating business strategy into operational reality, connecting sales, marketing and category insights to build accurate short and long-term plans. Responsibilities • Lead the demand planning team to develop robust demand forecasts incorporating inputs from sales, marketing and category functions, • Manage and drive efficient execution of Sales & Operations Planning (S&OP) across the group, delivering supply chain cost, service and cash objectives, • Lead monthly S&OP meetings, ensuring excellent supply chain input and cross-functional alignment on demand and inventory strategy, • Build capability and develop talent within the demand planning team through coaching, mentoring and performance management, • Build trusted relationships with senior stakeholders in the leadership team and group supply chain functions. Requirements • Proven operational experience in Sales & Operations Planning (S&OP) or Integrated Business Planning (IBP), • Demonstrated track record of implementing best practice demand planning methodologies, • Experience delivering performance in transformation or turnaround environments, with ability to lead through change and ambiguity, • Proven people management experience with the ability to develop, coach and attract talent, • Strong communication and stakeholder management skills across multiple functions, • Ability to balance strategic planning with operational execution This is a hybrid role where you'll be expected to be in the office 2-3 days a week.

Planner / Senior Planner Location: London (with hybrid/flexible options) Sectors: Infrastructure, Defence, Energy, Rail, Highways, Utilities Overview: We’re seeking a Planner or Senior Planner with proven experience supporting major infrastructure projects. You'll play a key role in schedule development, performance analysis, and client engagement, helping to shape the successful delivery of complex programmes from start to finish. What you’ll be doing: • Develop and maintain detailed project schedules using Primavera P6 or MS Project, ensuring alignment with project objectives and contract requirements, • Work collaboratively with delivery teams to define scope, build work breakdown structures, and establish robust baselines, • Carry out schedule analysis including critical path, float, risk modelling, and "what-if" scenarios, • Produce progress reports, S-curves, resource histograms, and dashboard visuals for both internal teams and client stakeholders, • Provide early warning on slippage and recommend mitigation or recovery actions, • Lead or support planning sessions with clients and contractors, challenging assumptions to ensure accuracy, • Coach junior planners and promote best practice in planning across the team What we’re looking for: • Experience planning across major UK infrastructure projects—rail, highways, defence, energy or utilities preferred, • Proficient in Primavera P6 (essential), with additional experience in MS Project, TILOS or cost/risk tools seen as a bonus, • Familiarity with NEC contract suite and its impact on schedule management and reporting, • Skilled communicator with confidence engaging project teams and client stakeholders, • Degree qualified in a relevant field or equivalent practical experience, • Strong attention to detail, critical thinking and ability to operate independently or as part of an integrated team, • UK driving licence and willingness to travel to client sites as needed

People Partner – High-Growth Fintech | London Reporting to: Head of HR, UK Fully Office Based We’re partnering with an exciting, rapidly scaling fintech to appoint a driven and hands-on 360 People Partner to join their UK team. This is a brilliant opportunity to step into a high-impact role where you’ll have real ownership, the ability to shape processes, and make your mark as the business continues to grow. Working closely with the Head of HR and a collaborative, forward-thinking People team, you’ll play a key role in delivering best-in-class HR operations while identifying opportunities to improve, streamline, and evolve processes. Your ideas will be valued, your contributions recognised, and your impact visible. If you thrive in a fast-paced environment and enjoy bringing structure, organisation, and innovation to growing teams—this role is for you. Responsibilities People Partnering & Advisory • Act as the first point of contact for managers across the UK business on all people matters, providing practical, legally sound guidance., • Partner with Sales, Operations, and Support leaders to understand their teams, anticipate people challenges, and proactively support performance., • Coach managers through people processes including performance management, conduct issues, and difficult conversations., • Build trusted relationships across the business, positioning the People team as a credible, commercially aware function. Employee Relations • Own and manage ER cases end-to-end, including disciplinary, grievance, capability, and probation matters., • Prepare and manage all associated ER documentation — invite letters, outcome letters, appeal processes — ensuring procedural accuracy throughout., • Advise managers on appropriate courses of action, balancing legal risk, business needs, and employee experience., • Manage performance improvement plans (PIPs) and support managers in conducting reviews consistently and fairly., • Maintain thorough, accurate records of all ER matters in line with GDPR and internal policy. Employee Lifecycle • Own all stages of the employee lifecycle: onboarding, probation, role changes, promotions, and offboarding., • Ensure new starters have a structured, consistent onboarding experience from offer acceptance through to end of probation., • Track probation milestones, prompt managers to complete reviews on time, and manage extensions or early failures where necessary., • Manage leaver processes end-to-end, including exit interviews, system updates, and final payslip coordination. Performance & Development • Support the design and delivery of the UK performance review cycle, working with managers to ensure reviews are meaningful and consistent., • Monitor performance trends across teams, flagging concerns early and supporting intervention where needed., • Assist in identifying development needs and connect employees to relevant growth opportunities. HR Systems, Data & Compliance • Maintain accurate, up-to-date employee records within Personio, ensuring data integrity across the employee lifecycle., • Produce regular people reporting — headcount, attrition, absence, and other KPIs — to support Head of People with business updates., • Own the monthly payroll input process for the UK, ensuring all employee changes are captured accurately and on time., • Ensure all people activity is conducted in compliance with UK employment legislation, including the Equality Act 2010, Working Time Regulations, and GDPR., • Maintain and update HR policy documentation, ensuring the Employee Handbook remains accurate and accessible. Skills & Attributes • Confident handling ER cases end-to-end with good instincts on when to escalate, • Strong communicator — direct without being blunt, empathetic without being vague, • Commercially minded — understands the business context behind HR decisions and communicates in those terms, • Comfortable working with data — able to pull a report, spot an anomaly, and present numbers clearly, • Organised and delivery-focused, able to manage multiple workstreams without losing attention to detail, • Thrives in a fast-moving, scaling business where processes are still being built

M&E Pre-Construction Manager About the Role At Harmony Fire, our work saves lives. As M&E Pre-Construction Manager, you will lead the commercial and operational success of the Pre-Construction function, owning the full pre-construction cycle from initial client engagement through to seamless handover to Delivery. This is not a role for someone who manages from a distance. You will be on the front line, building client relationships, driving gross profit, developing your team, and setting the standard for everything that comes before a project breaks ground. You will be accountable for the performance of the Pre-Construction team and trusted to represent Harmony Fire at the highest level. If you are commercially sharp, obsessive about the detail, and ready to lead a team that sets the tone for every project we deliver, read on. Key Responsibilities Commercial Leadership • Own the commercial performance of the M&E Pre-Construction function, hitting and exceeding GP targets, • Lead on pricing strategy, negotiation with clients and suppliers, and value engineering to maximise margin without compromising quality, • Submit and oversee accurate weekly sales forecasts, holding the team to account on pipeline accuracy, • Identify and pursue opportunities to grow scope, revenue, and long-term client value Client Relationships • Own a portfolio of key client relationships, acting as their trusted advisor from first enquiry through to construction handover, • Lead client-facing meetings, presentations, and negotiations with confidence and authority, • Manage and resolve complex client issues to full resolution, both internally and externally, • Ensure every client handover to Delivery is thorough, confident, and sets the project up for success Team Leadership & Development • Lead, manage, and develop the Pre-Construction team including Assistant Pre-Construction Managers, Estimators, Surveyors, and Coordinators, • Run daily huddles and regular 1-2-1s, maintaining a high-performance culture grounded in Harmony's values, • Coach and develop team members to raise the bar, pushing B-Players to become A-Players, • Take full accountability for team output, morale, and continuous improvement Pre-Construction Delivery • Oversee the execution of project delivery strategies through to construction stage, including design, scope, specification, and programme, • Ensure rigorous risk identification and mitigation at every stage of the pre-construction process, • Uphold a zero-compromise standard on accuracy, detail, and quality across all submissions, surveys, and reports, • Record all activities in Salesforce, ensuring full visibility and accountability across the team Cross-functional Collaboration • Work closely with the Delivery team to ensure smooth, well-briefed project handovers, • Collaborate with Sales, Finance, and the wider leadership team to align pre-construction activity with business priorities, • Challenge and be challenged, contributing actively to improving processes, systems, and ways of working across the business What We're Looking For • Proven track record managing the full M&E pre-construction cycle (surveying, estimating, design, and client engagement) at a senior level, • Strong commercial acumen with a demonstrable ability to grow GP while maintaining and deepening client trust, • Experienced people leader, confident, direct, and capable of getting the best out of a team through accountability, coaching, and clear standards, • Exceptional organisation and prioritisation, with a do it right first time mindset across everything you touch, • Skilled communicator, able to manage both good and bad news with professionalism, clarity, and speed, • Proactive problem solver who brings solutions, not just problems, • Ambitious, growth-focused, and aligned to Harmony Fire's A-Player culture, • Comfortable operating in a fast-paced, high-growth environment where standards are high and pace is relentless Why Join Us? At Harmony Fire, we live by our values: • Athlete's Grit – we push ourselves and each other to be the best, • Captain's Duty – we take ownership, act with integrity, and deliver on our promises, • Fun Loving Heart – we celebrate success and enjoy the journey together We don't do rigid promotion timelines. If you are leading, solving problems, and delivering results, you will grow fast. We are a team of 200 and growing, and every department has genuine opportunity for the people willing to earn it. If you are ready to lead a function that shapes the outcome of every project Harmony delivers, we want to hear from you.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Independent Contractor – Management Consultant (Europe: UK, Germany, France) This role requires 100% weekly travel to client sites and on‑site work at client locations. Why Join Proudfoot? Proudfoot is a global management consulting firm with a singular focus: Delivering operational performance improvement that endures. • We solve complex operational challenges across industries — Whether it's reducing aircraft turnaround times for a major airline, compressing project cycle times by 50%+ in capital-intensive construction, or eliminating bottlenecks across a 12-plant manufacturing network, you'll tackle problems that have resisted conventional approaches., • We transform how organisations are managed, not just how they operate — Our engagements go deeper than process redesign. You'll coach frontline supervisors and senior leaders alike, embedding new management behaviours and operating rhythms that sustain performance long after we leave. Our proven methodology, The Proudfoot System (TPS), provides the structure and discipline to convert complex operational challenges into quantifiable gains. As an Independent Contractor Consultant / Senior Consultant at Proudfoot, you will play a key role in delivering high impact transformation projects for leading organisations across Europe. You will lead one or more workstreams end-to-end, guide junior consultants, and work closely with client teams to drive measurable performance improvement and sustainable change. What You’ll Do Project Delivery • Take full accountability for delivering results across one or more project workstreams, • Partner with client teams to identify performance gaps and design practical, results driven solutions No two days are the same. You will work in a variety of environments — from the shop floor to the boardroom — with travel and change forming part of the project-based consulting lifestyle. Reporting to the Project Manager, you will manage senior client relationships while driving execution on the ground. Skills & Experience Education • Bachelor’s degree in Science, Engineering, Psychology, Business Studies, • Proven experience in industrial manufacturing, natural resources, mining, or energy sectors, • Backgrounds may include operations, maintenance, supply chain, internal OPEX, transformation teams, financial control, environmental change, renewables, or behavioural change / industrial psychology Methodologies • Solid understanding of finance (P&L, balance sheets, cost management), • Strong proficiency in Microsoft Excel, Word, PowerPoint, and Power BI, • Business level fluency in English is essential, • Strong client management and leadership capability, • Ability to work under time pressure in complex environments What makes us different is what makes us whole. At Proudfoot, we value diverse perspectives and are committed to creating a safe, inclusive, and empowering workplace for everyone. Diversity is integral to our success and innovation, enabling us to deliver better outcomes for our clients. Proudfoot is an equal opportunity employer and does not tolerate unlawful discrimination of any kind. Additional Role Information • Seniority Level: Mid/Senior, • Industry: Operations Consulting, • Employment Type: Independent Contractor Agreement, • Job Functions: Project Management, Manufacturing, Strategy & Planning Screening Questions (LinkedIn) • Do you hold a Bachelor’s degree?, • Do you speak and write English fluently?, • Which additional languages do you speak fluently?, • Do you have a minimum of 5 years’ experience in business consulting?, • Do you understand this is an independent contractor opportunity?, • Are you willing to travel weekly (100%) to client sites?, • Do you have data analytics experience?, • Do you have AI skills?

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including leaders such as Pfizer, Biogen, Harvard, MIT, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. Role JoVE is seeking a dynamic and results-driven Sales Team Lead to lead our biopharma vertical. In this high-impact role, you will own revenue performance, lead and develop a team of Account Executives, and drive strategic growth across biopharma accounts. You will play a critical role in expanding JoVE’s subscriptions within industry research teams. Responsibilities • Own and drive revenue performance for the biopharma vertical, consistently meeting and exceeding growth targets., • Lead, coach, and scale a high-performing team of Account Executives, promoting a culture of accountability, performance, and continuous improvement., • Develop and execute strategic sales plans to expand adoption of JoVE’s research video library across pharmaceutical and biotech organizations., • Monitor pipeline health, forecast accuracy, and deal progression, ensuring disciplined execution of complex, multi-stakeholder (biopharma librarians, R&D leadership) sales cycles., • Define and track KPIs to measure team performance, proactively identifying risks and implementing corrective strategies., • Analyze market trends, competitive positioning, and buyer motivations to refine go-to-market strategies and accelerate revenue growth., • Partner cross-functionally with Marketing, Customer Success, and Product teams to align messaging, and drive renewals and expansion. Requirements • A Bachelor’s degree., • 10+ years of progressive sales experience, including 5+ years leading sales teams within pharmaceutical, biotech, medical device, or healthcare sectors., • Demonstrated success driving revenue growth in high growth sales environments., • Strong experience managing long sales cycles and multi-stakeholder buying processes., • Data-driven, strategic thinker with a hands-on leadership approach., • Excellent communication, negotiation, and executive presence., • Self-driven, results driven and thrives in a fast paced environment. Why Join JoVE? • A competitive compensation, including unlimited commissions., • Your work will directly impact STEM teaching and learning., • Opportunity to work with global teams and in an environment that promotes innovation and collaboration., • Our strong promotion from within culture draws a clear path to advance your career with us.

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 4 Location: Remote, with travelling in the South region (South East/Kent) / South West Department: Supervision & Oversight Contract: Permanent This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe. You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. Working as part of the Supervision and Oversight Team, training and ongoing development is a priority and will be continuous to ensure that you have the confidence to deliver against the requirements of the role, but importantly you develop and grow personally. As a Firm Compliance Partner in Quilter Financial Planning, your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. The role is a compliance function that strives to maintain professional safety in the Quilter Financial Planning group, via successful discharge of supervisory responsibilities. The identification and resolution of customer, regulatory, reputational, and operational risks are a key component in establishing an effective control function. With your own panel of firms, you will review AR bespoke characteristics and behaviours identified by risk assessment as requiring supervision. You will build strong relationships with AR Principals and work with them to help them achieve effective governance of their AR Firms & Advisers whilst adhering to Network standards. This will be achieved through a program of both diarised annual assessments and bespoke firm visits and interactions, with you acting as the main compliance contact for the firm. Working with the firm and other QFP departments, you will identify areas of concern in a firm's current processes, set action plans and agree timescales for these to be rectified. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. You will conduct bespoke inspection visits, complete reports, provide coaching and feedback, identify risks and escalate any identified failings through to the Supervisions & Oversight Manager, use the correct escalation channels and manage identified issues to conclusion. This is a field and home-based role with an average of 2 days a week in the field of which you will be responsible for planning and scheduling your own firm visits. About You Our ideal candidate will be able to bring a high-level of experience within field supervision or compliance monitoring and be a competent assessor for firms and advisers. You will be a strong relationship builder and confident communicator, particularly skilled in questioning, and be able to display sound judgment when assessing risks and developing action plans. You will also have a strong analytical approach and inquisitive nature. You will have experience of Network/National and IFA/restricted advice models and QCF Level 4 or equivalent A Compliance & Risk qualification is essential for this position. #LI-remote #LI-FD1 #Quilter Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

General Manager, Kurt Geiger Footwear, Selfridges London Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism Responsibilities SALES • Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets., • Monitor brand performance and sales on a weekly basis and take action in order to improve results., • Contribute towards the development of the KG “branded” portfolio in line with consumer demands and business opportunity., • Deliver consistency of sales planning for any in store retail events., • Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity., • Adopt a commercial, dynamic, positive and imaginative approach to achieving results., • Deliver retail “projects” on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities ., • Identify and exploit-any commercial opportunity in conjunction with the host store., • Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. SERVICE • Drive excellence in service levels in order to deliver “Amazing Service”., • Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments., • Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees., • Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling., • Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. PEOPLE • Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process., • Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI’s and manage on an on going basis, through performance review and on going evaluation and feedback., • Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals., • Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees., • Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department., • Oversee the management of the absence and sickness procedures in line with Company policy. VISUAL MERCHANDISING • Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined., • To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. STOCK AND ADMINISTRATION • Maintain the integrity of the store stock file through the effective liaison with the operational management team., • Ensure compliance is achieved within all areas of stock management and branch and staff administration., • Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3%, • Take full ownership/accountability of stockrooms in accordance to agreed operational standards. OWNERSHIP/ ACCOUNTIBILITY • To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs • Meet sales , profit and control costs in line with Company target., • Manage both good and poor performance, review and develop direct reporting staff., • Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target., • Maintain a high level of branch presentation and adhere to Model Store., • NPS/ CRM results to exceeds Company's expectations. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way. Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

COMMERCIAL MANAGER (Store Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As Commercial Manager, you lead the commercial performance of the store. You use data, product insight and customer understanding to set priorities, drive sales and ensure the shopfloor is always aligned to what’s performing — while protecting Massimo Dutti’s premium standards. You work closely with the Store Director/General Manager and wider leadership team, translating KPIs into clear actions, coaching teams to deliver consistently, and reacting quickly to trade with smart, timely decisions. This role is for you if you… • Are commercially strong — confident analysing KPIs and acting on insights, • Care about detail: product, presentation, customer experience and consistency, • Lead with emotional intelligence and communicate clearly under pressure, • Are organised and proactive, with excellent time management and prioritisation, • Enjoy developing teams and creating accountability in a supportive way, • Are adaptable and resilient, comfortable in a fast-moving retail environment, • Align naturally with Inditex values and ethical standards, including sustainability What you’ll do • Own and drive store commercial performance: sales, productivity and key KPIs, • Analyse daily trade and product performance, turning insight into clear priorities and actions, • Ensure strong product placement, availability and standards across key stories and best sellers, • React quickly to performance changes, adjusting strategy to maximise results, • Partner with VM and Operations to ensure flow, replenishment and presentation support the commercial plan, • Coach and influence teams to deliver a premium customer experience that drives conversion, • Share commercial feedback and opportunities with store leadership and relevant teams, • Support consistent execution of store routines, compliance and Health & Safety standards, • Act as an ambassador for Inditex sustainability initiatives What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Location: Knightsbridge 1, London, UK (Zone 1) Company Description: Metabolic is a hybrid digital therapeutics company addressing the global metabolic health crisis by combining innovative data science with compassionate, human-centric care. With a first-principles approach, we empower patients to achieve sustainable behavior change through an integration of advanced technology and personalized support. Having established a strong foundation in metabolic health, we are thrilled to offer specialized metabolic health services now operating from our London branch. I. Job Summary: We are seeking an experienced, strategic, and clinically strong Lead Pharmacist to lead pharmacy operations at our London facility. This role operates within a CQC-regulated private clinic environment. The pharmacy function supports on-site patient care under CQC medicines management frameworks, rather than as a GPhC-registered retail or dispensing pharmacy premises. The clinic serves on-site patients only and does not operate as a walk-in or NHS-facing service. As the clinical lead for pharmacy, you will ensure full regulatory compliance, the highest levels of patient safety, and clinical excellence in a technology-enabled clinic specialising in metabolic health, weight management, and endocrinology. II. Key Responsibilities: 1.Clinical Leadership & Compliance: • Regulatory Accountability: Act as the designated clinical lead for pharmacy services, ensuring safe management of medicines in line with CQC's Single Assessment Framework (Quality Statements), UK medicines legislation, and GPhC standards of professional conduct., • Clinical Validation: Perform expert clinical screening and validation of prescriptions, with a specific focus on GLP-1 receptor agonists, diabetes medications, and hormone replacement therapies., • Governance & Audit: Lead quality assurance and risk management initiatives, including preparation for CQC inspections and maintenance of robust SOPs aligned to modern regulatory expectations., • Controlled Drugs: Take ownership of medicines governance, including controlled drug management, storage, documentation, and incident reporting and significant event analysis in line with CQC duty of candour requirements., • Prescribing Governance: Support the Medical Director in oversight of prescribing governance, including prescribing audits, formulary management, and medicines optimisation across the clinical team. This includes reviewing and supporting safe prescribing by doctors and independent prescribers within the clinic., • Leadership: Lead, coach, and mentor a multidisciplinary pharmacy team, fostering a culture of clinical excellence and accountability., • Supply Chain: Oversee procurement, inventory management, and stock optimisation for specialist metabolic medications to ensure efficient and sustainable operations., • Strategic Partnerships: Build relationships with specialist referrers and private GP practices to support integrated metabolic care pathways., • Commercial Performance: Balance operational and financial performance within a patient-safety-first framework, including margin management and data-driven decision making on procurement and formulary choices. III. SOP Development & Pharmacy Application Support The Lead Pharmacist will partner with the Medical Director and Operations Manager to build and maintain a gold-standard pharmacy governance framework within CQC requirements and GPhC regulatory standards. 1.Audit & Policy Review: • Comprehensive Gap Analysis: Evaluate all existing medicines management SOPs (prescribing, storage, CDs, and waste) against UK legislation and CQC standards., • Clinical Protocol Validation: Review specialist protocols for GLP-1s, HRT, and diabetes medications to ensure clinical safety., • Framework Design: Draft and implement a cohesive, version-controlled SOP library using accessible language for the multidisciplinary team., • Compliance Training: Establish a formal staff training and sign-off process to ensure procedural adherence., • GPhC-Aligned Design: Draft and implement a cohesive, version-controlled SOP library that meets GPhC registration and inspection criteria., • Operational Partnership: Provide direct support to the Operations Manager and NI to satisfy all CQC requirements, including the ongoing maintenance of the Statement of Purpose and mandatory regulatory filings., • Governance Integration: Maintain a live register of audits, policies, and regulatory correspondence to ensure "always-on" inspection readiness., • GPhC Registration: Current registration with the General Pharmaceutical Council (GPhC) as a Pharmacist., • Experience: Minimum 5 years post-registration experience, with at least 2 years in a leadership role within private healthcare or a specialist clinic., • Education: Bachelor's degree or MPharm in Pharmacy., • Regulatory Knowledge: Deep understanding of CQC medicines management standards, CQC duty of candour obligations, and GPhC principles, Medicines Act 1968, Human Medicines Regulations 2012, Misuse of Drugs Act 1971, Misuse of Drugs Regulations 2001, UK GDPR Data Protection Act 2018, • Demonstrable financial awareness, including experience of procurement, margin management, or budget oversight within a clinical setting., • RTW: British National - no sponsorship is available Highly Desirable / Preferred • Prescribing Status: GPhC-registered Independent Prescriber (IP) with experience in metabolic health or weight management., • Clinical Specialism: Specialist interest in endocrinology, diabetes, or chronic disease pharmacotherapy., • Digital Health: Exposure to technology-enabled pharmacy systems and electronic prescribing platforms in a private healthcare setting. V. Skills & Attributes: • Excellent clinical judgement with a patient-safety-first mindset., • Strong ability to balance operational and financial performance without compromising clinical standards., • Highly organised and comfortable working in a fast-growing, innovative health-tech environment., • Collaborative and confident working alongside medical directors, specialist clinicians, and multidisciplinary teams., • Proactive approach to governance, audit, and continuous improvement. VI. Benefits • Remuneration: Competitive salary, • Annual Leave: 25 days annual leave, • Professional Fees: Full coverage of GPhC individual registration and renewal fees., • Development: Support for specialist training and professional development in metabolic medicine., • Bonus: Performance-related bonus scheme, reviewed annually, based on the achievement of agreed operational, governance, and service development objectives. Bonus payments are entirely discretionary, non-contractual, and will never be linked to prescribing volumes, medicines sales, or any clinical decision making. Full details of the scheme will be provided at offer stage.

About Us At Obsidian, we’re passionate about transforming scientific communications to improve healthcare outcomes for everyone. As a specialist healthcare agency, dedicated to medical and scientific communications, we partner with global healthcare organisations to share knowledge that truly makes a difference. Our team of >70 academic scientists, strategists, and communications experts deliver cutting-edge solutions across: • Medical Affairs, • Strategic Consultancy, • Scientific Meetings and Events, • Medical Education, • Publications Planning & Delivery, • Creative & Digital Services, • Commercial Strategy The Opportunity Following an exciting period of growth, we’re looking for TWO Medical Writers to join one of our thriving business units. This is a chance to make a real impact, combining your scientific expertise with creative communication skills to deliver work that matters. In this role, you'll: • Be a key member of a 10-strong editorial team, collaborating closely with client services., • Take responsibility of delivering high-quality medical and scientific content across therapy areas such as oncology, biosimilars, rare diseases, cardiology, infectious diseases/vaccines, neurology and haematology., • Mentor and coach AMWs or similar on tasks such as data checking & PowerPoint formatting, fostering excellence and innovation., • Work within a dynamic business unit of 20 professionals, contributing to projects that shape the future of healthcare communications. What You’ll Do • Support primarily medical affairs and scientific communications clients, with a small amount of commercial work, • Create compelling, scientifically accurate content for diverse outputs - medical strategy materials, MSL materials, medical information resources, publications, symposia and congress activities, advisory boards, steering committee meetings, standalone meetings, speaker training, slide decks, online education, websites, and detail aids., • Demonstrate the ability to lead individual projects from an editorial perspective., • Tailor messaging for different audiences with precision and creativity., • Lead scientific discussions and present materials to clients and external stakeholders., • Ensure editorial excellence through meticulous attention to detail and consistency. What We’re Looking For • Ideally a degree in biological sciences (BSc/MSc/PhD or equivalent)., • Proven experience in medical communications agencies, currently working as either a Medical Writer or as an Associate Medical Writer ready to take the next step up., • Ability and desire to deliver scientific counsel and high-quality scientific content., • Commercial awareness and client-focused mindset., • Work with the highest attention to detail at all times. What We Offer • Hybrid working: Only 2 anchor days a week in the office from our vibrant London office (just off Fetter Lane, EC4)., • 25 days’ holiday + bank holidays, plus gifted days at Christmas and your birthday off, • AXA private healthcare (with family options), Aviva pension scheme, income protection, life assurance, • Enhanced parental leave, cycle-to-work scheme, season ticket loan, • Bonus schemes and employee referral rewards, • Learning and Development: Comprehensive training programmes, annual performance reviews, and opportunities to join working groups, • Well-being Support: EAP , mental health first-aiders, AXA well-being calendar, and a dedicated well-being room, • Social Connection: Regular social events and a friendly, collaborative culture

Senior Manager — Data Strategy & Economics London | Permanent | Competitive senior consulting package + bonus + equity The role in one sentence You will lead complex advisory engagements for major infrastructure, utilities, and transport clients — helping them quantify the financial value of their data and build the investment cases that drive board-level decisions. What this firm does This is a specialist data strategy consultancy that has built a distinctive and growing practice around a single question: what is an organisation's data actually worth? They work with some of the UK's largest organisations — typically at CDO and CFO level — to map where data drives financial outcomes, build the models that translate data quality into business value, and shape investment decisions that other firms can't make with confidence. It's a discipline that sits at the intersection of strategy consulting and financial modelling. It's rigorous, it's commercial, and it's genuinely differentiated from what the Big 4 or generalist strategy houses offer. The firm is around 40 people, award-winning, profitable, and growing. This hire is a significant one — a senior consulting professional who can own engagements, lead client relationships independently, and help shape the practice at the next stage of its development. What you will actually do • Own senior client relationships at C-suite and Director level — CDOs, CFOs, and their direct teams, • Lead data valuation and data strategy engagements end-to-end, with accountability for quality and commercial outcomes, • Build and present the analytical and financial cases that move senior decision-makers to act, • Identify, shape, and convert new opportunities — this is a commercial as well as a delivery role, • Coach and develop junior team members, with real visibility into your impact, • Contribute to the firm's methodology, propositions, and IP What we are looking for You are a consulting professional at Senior Manager level — likely with 8–12 years of experience — who owns engagements and client relationships independently. Your background will include: • End-to-end engagement ownership with commercial accountability — P&L, scope, and quality, • Direct C-suite or board-level client relationships, • Strong analytical and financial modelling capability — comfortable translating complex data or operational problems into financial terms, • Clear, compelling communication at executive level — written and verbal, • Evidence of business development — identifying and converting opportunities, not just delivering them, • Genuine depth in at least one of: data strategy, data economics, data asset management, or commercial/investment case development You are likely coming from: • A data strategy or analytics consultancy — PA Consulting, Baringa, Dufrain, Artefact, or a Big 4 data advisory practice, • A strategy house with significant data or transaction advisory exposure — Oliver Wyman, EY-Parthenon, Deloitte S&O, PwC Strategy&, Kearney You will not be a fit if: • Your career has been primarily in-house, in technology delivery, or in data engineering and governance implementation, • You have not owned external client engagements commercially Why this role, why now The timing is genuinely interesting. Data Economics is an emerging discipline. Joining now means shaping what the practice becomes — contributing to methodology, building client relationships, and having real influence over how the firm grows. That opportunity closes as the firm scales. The conversations are at the right level from day one. You will be presenting to CDOs and CFOs within weeks of joining. There is no queue to get to the senior table. The package reflects your market value. Base salary is benchmarked against senior consulting market rates. Bonus is performance-linked. Equity is available at this level — with a realistic exit horizon that a large firm or Big 4 partnership simply cannot offer in the same timeframe. It is a small firm that thinks big. Forty people, no layers of management, low politics. Your work is visible, your voice carries, and the founding team remains hands-on. Culture is built on intellectual rigour, trust, and a genuine commitment to doing something new. Flexibility with purpose. Around 60% in-person collaboration, with genuine autonomy to shape the rest of your week around where you do your best work. The firm's primary clients include major national infrastructure organisations — some travel to client sites is expected. How to apply This role is being recruited on a confidential basis by Nicholson Glover. The client's name will be shared with suitable candidates at first conversation stage. To apply or find out more, please get in touch with Francis Nicholson at Nicholson Glover.

Our client, a highly regarded Investment firm are looking to add to their Finance function by hiring an experienced and commercially driven Senior FP&A Specialist to play a key leadership role in the team in addition to supporting the daily responsibilities of the FP&A team and helping to shape the function moving forward. Role & Responsibilities • Lead the annual budgeting process and rolling forecasts for key business areas., • Own and enhance complex financial models, including scenario planning and long-range forecasting., • Provide clear analysis of variances and emerging trends, with recommended actions., • Support senior leadership with decision-making through robust financial analysis and business cases., • Evaluate strategic initiatives, investments, and cost optimisation opportunities., • Translate financial performance into clear, actionable insights for non-finance stakeholders., • Act as a trusted partner to senior stakeholders across functions (e.g. Investment, Client Operations and other core functions)., • Challenge assumptions and provide independent financial perspective., • Drive accountability for financial performance and KPI delivery., • Mentor and support other team members where required, providing guidance on analysis, modelling, and stakeholder engagement., • Review work outputs to ensure quality and consistency., • Contribute to building a high-performing, collaborative FP&A culture., • Lead initiatives to improve FP&A processes, reporting quality, and efficiency., • Drive automation and standardisation across reporting and forecasting., • Partner with finance systems and data teams to enhance tools and data integrity, • Champion the use of AI tools (e.g., generative AI, predictive forecasting, automation tools) within FP&A, • Apply AI to improve forecast accuracy, scenario modelling, and insight generation, • Identify and implement opportunities to reduce manual work and enhance decision support through technology Background & Experience • Approximately 6–9 years of experience in FP&A, corporate finance, or related roles., • Qualified Accountant ideally ACA or ACCA., • Strong financial modelling and analytical skills, with experience building and owning complex models., • Demonstrated experience partnering with senior stakeholders., • Experience mentoring or managing junior team members., • Hands-on experience using AI tools in a finance or analytical context (e.g., ChatGPT, Copilot, Python-based tools, or AI-enabled BI platforms)., • Strong understanding of financial statements, drivers, and business performance metrics., • Advanced Excel skills and experience with financial planning systems (e.g., Anaplan, Adaptive, SAP, Oracle, or similar)., • Strong commercial acumen and strategic thinking., • Ability to influence and challenge senior stakeholders constructively., • Leadership mindset with a willingness to coach and develop others., • Excellent communication skills, with the ability to simplify complex topics., • Proactive, solutions-oriented, and comfortable operating with autonomy., • Strong interest in leveraging AI and technology to modernise finance. Please note that due to the high volume of applicants responding to our adverts we are regrettably not able to feedback on all applications; only successful candidates will be contacted

Role Title: Account Manager - UK (Bus & Fleet) Location: United Kingdom (Remote / Depot-Based as required) Reporting To: Managing Director Overview of the Role The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track. Key Responsibilities Account & Relationship Management • Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK., • Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early., • Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported., • Manage contract renewals and negotiate extensions in line with commercial objectives. Commercial Growth • Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades., • Maintain an accurate account pipeline and track revenue forecasts within CRM., • Feed client intelligence and market feedback into the wider commercial and product teams. Operational Coordination • Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met., • Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions., • Represent the company professionally at client sites, depot visits, and operational reviews. Reporting & Documentation • Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM., • Contribute to client-facing reporting on asset performance, uptime, and SLA compliance., • Provide regular internal updates on account status and market conditions. Skills and Experience • Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector., • Ability to engage credibly with depot managers, fleet directors, and transport authorities., • Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own., • Strong communicator - written, verbal, and in person. You build trust quickly and maintain it over time., • Self-managed and proactive - you identify when a client needs attention without being prompted., • Willingness and ability to travel across the UK for client meetings and site visits. Qualifications • Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred)., • Valid UK driver's licence., • Right to work in the UK. Desirable • Experience with EV charging, zero-emission transport, or clean energy infrastructure., • Existing relationships within the UK bus, coach, or public transport sector., • Familiarity with DC charging systems or depot electrification environments., • Experience working in a growth-stage or scaling business where you have had to build process as you go. Performance Expectations • High client retention across the existing UK account base., • Consistent SLA compliance across commissioning, maintenance, and fault response milestones., • Revenue growth through structured upsell activity within existing accounts., • Accurate and up-to-date account records maintained in CRM at all times., • Strong client satisfaction evidenced through account reviews and direct feedback. If this role is of interest, please apply directly and share any questions to

Talent Engagement Manager (French Speaking) Overview We are hiring on a day rate contract basis a Talent Engagement Manager to partner with our France business on a critical project to attract and engage high calibre, diverse talent. The role will be accountable for Commercial. Diageo France is a new venture for Diageo and is in its critical stages of early growth where we are building a new, high performing team. This is a really important business unit and will become one of the larges individual countries in Europe by NSV for Diageo. In this role, you will be a critical partner to it, working closely with the leaders to ensure we hire best in class, diverse talent for this exciting and critical market. This role is highly visible to a large cross section of senior stakeholders, many of which will be in critical leadership roles that have a significant impact on the organisation’s ability to achieve key business outcomes and the overall Performance Ambition. Acting as a coach and mentor to these key stakeholders will be an enabler for success and the Talent Engagement Manager will be looked upon as an expert in hiring, I&D, employer brand and data insights. Skills About you You will be an experienced in-house talent acquisition professional with excellent talent judgement, accountability, and an ability to deliver through ambiguity in a fast-paced, ambitious and matrixed environment. Experience of managing multiple senior stakeholders across a region, using exceptional consultative skills and to influence action and change whilst championing diversity would also be an ideal requirement. Education

Job Title: Lean Delivery Manager Salary: Up to £60,000 Location: Hybrid working (2–3 days per week on-site) Role Overview The Lean Delivery Manager will play a key role in driving continuous improvement and transformation initiatives across a core business function. Working closely with senior stakeholders, the role holder will be responsible for identifying improvement opportunities, leading Lean initiatives, and ensuring sustainable, measurable outcomes aligned to business strategy. This position will act as a trusted partner to Business Unit leaders, embedding Lean principles, improving operational performance, and fostering a culture of continuous improvement. Key Responsibilities • Lead the deployment of Lean transformation initiatives within a business unit, ensuring alignment to strategic objectives., • Analyse current processes, identify inefficiencies, and design future-state solutions to improve performance and customer outcomes., • Develop and deliver end-to-end implementation plans, ensuring initiatives are executed effectively and deliver measurable benefits., • Partner with Business Unit leaders to understand priorities and integrate continuous improvement practices into day-to-day operations., • Apply Lean and problem-solving methodologies (e.g. process mapping, root cause analysis, performance management frameworks) to drive insight and solutions., • Facilitate workshops and training sessions to build Lean capability across teams and leadership., • Coach stakeholders at all levels, including senior leaders, to support adoption and sustainability of continuous improvement practices., • Track, measure, and report on performance improvements and benefits realisation., • Ensure consistent application of Lean standards, tools, and best practices across initiatives., • Provide regular updates and reporting to senior leadership on progress, risks, and outcomes. Skills & Competencies • Strong analytical skills with the ability to interpret data and measure performance effectively., • Excellent communication and stakeholder management skills, with experience engaging senior leaders., • Highly organised with strong attention to detail and ability to manage multiple priorities., • Self-motivated, proactive, and results-driven., • Ability to operate effectively in a fast-paced, changing environment., • Hands-on experience with Lean tools and methodologies, including process mapping and root cause analysis., • Solid project and programme management capability. Qualifications • Degree level education (preferred)., • Lean / Continuous Improvement certification (e.g. Green Belt, Lean Competency System)., • Project or Programme Management certification (e.g. Prince2, Agile, Scrum). Experience • Proven experience (5+ years) delivering Lean or continuous improvement initiatives., • Background in Financial Services, with understanding of operational management practices., • Demonstrated success in leading process improvement and transformation programmes., • Experience influencing stakeholders and delivering sustainable change within complex organisations.

Job Overview: The Senior Buyer uses best practices and knowledge of internal or external issues to improve the Procurement discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Procurement discipline. The Senior Procurement Specialist solves complex problems and uses discipline-specific knowledge to improve their products or services. The Senior Procurement Specialist impacts a range of customer, operational, project, or service activities with the Procurement team and other related teams. It ensures they work within the appropriate guidelines and policies. Key Tasks and Responsibilities: • Hold responsibility for the Supply Chain function within the Project Management Team, • Collaborate with key stakeholders on the development and implementation of project requirements and have a key interface with the client and vendors to ensure project milestones are met on time and within budget, • Lead the procurement strategy within the Project Management Team, ensuring all contract requirements are incorporated as well as negotiated to include the Project required flow-down conditions to minimize exposure, • Develop a Project Procurement execution plan with the assistance of the supply chain function, to include all purchasing, expediting, logistics, communication, and project goals, • Ensure client needs are identified and effectively addressed, pertaining to all supply chain/procurement requirements, and act where required, as a single point of contact with the client for all supply chain and procurement requirements, • Ensure problems are identified timely and appropriate corrective action plans are developed to allow resolution, • Participate in resolving disputes, claims, and performance issues, • Ensure effective and timely status reporting, including representing the supply chain management function in project team meetings, • Ensure auditable procurement files are maintained and project filing and record retention procedures are implemented, • Ensure adherence to project schedule requirements, • Oversee project supply chain management activities, • Ensure deliverable quality level meets both internal and external customer requirements and expectations, • Interface with peers and others to provide and receive information allowing all to perform more effectively, • Lead efforts to conduct project reviews, including transfer of lessons learned to peers and others as appropriate, • Ensure appropriate approval cycles are maintained, • Manage procurement packages including budget and cost, monitoring expenditures on payment approval, change orders, etc., • Manage any dispute on claims with vendors, liaising with SPS, PMT, Legal, etc., • Provide independent advice to the Project Management Team and Function during the project tenure, • Provide support to the SCM Function and Reporting Manager when required, perform tasks as directed Essential Qualifications and Education: • Bachelor’s Degree (or equivalent) in Supply Chain Management (or a relevant discipline) or HSD/GED/IGCSE with 6 years of relevant experience, • 6-10 years of relevant experience, • Professional Procurement qualification preferred, • Work independently with minimal guidance, • Able to determine own work priorities, • Capable of managing a high volume of procurement packages within a tight timeline and concurrently work with multiple projects as required, • Act as a resource for colleagues with less experience, • Able to apply knowledge and skills to a wide range of standard and nonstandard situations, • Interpret customer needs, assess requirements, and identify solutions to non-standard requests, • Use best practices and knowledge of internal/external business issues to improve products or services in its discipline, • Monitor and control costs within own work, • Solve moderately complex problems; take a new perspective on existing solutions, • Manage own time to meet agreed targets; develop plans for short-term work activities in own area, • Promote teamwork, coach, and guide others, • Knowledge of database software (SPMAT - SharePoint Migration Assessment Tool or Oracle) preferred #LI-JA1

Senior Restaurant Manager | The Barbary Notting Hill Bringing the spirit of The Barbary to West London, The Barbary Notting Hill celebrates the elemental flavours and open-fire cooking of the Barbary Coast — from Southern Europe to Northern Africa — centred around our iconic horseshoe kitchen counter and vibrant dining room. We are looking for a truly exceptional Senior Restaurant Manager — a seasoned hospitality professional, a real restaurateur. This is a role for someone who lives and breathes service. Someone who commands the floor, understands the rhythm of the room instinctively, and thrives in the theatre of a busy dining room. The Role As Senior Restaurant Manager, you will be a key part of the leadership team, working closely with the other Front-of-House managers and senior kitchen team to ensure excellence across every service. You will: • Lead from the floor — visible, present, composed and in control., • Run the room with energy and precision, understanding pace, flow and guest experience in real time., • Coach and develop the FOH team, both in and out of service., • Drive standards of hospitality that feel generous, warm and instinctive — never scripted., • Take ownership of service execution, guest recovery and operational detail., • Support the GM on financial performance, rota strategy, team development and compliance., • Bring personality, humour and humanity to the leadership of the restaurant. This is a role for someone who understands that great restaurants are built in the details — the tone of a greeting, the way a section moves, the energy of a briefing, the calm control at peak pressure. You’ll be: • A highly experienced hospitality professional, ideally with several years running high-calibre dining rooms., • A confident floor leader who commands respect without ego., • Someone who thrives in high-energy, high-volume, high-standard environments., • Deeply passionate about service — you notice everything., • Commercially aware, with a strong understanding of profitability, labour control and targets., • Experienced in coaching and developing teams., • Strong beverage knowledge; WSET Level 2 or above is desirable., • Organised, strategic and proactive — but first and foremost, a natural host. You should be equally comfortable inspiring a pre-service briefing, handling a VIP table, troubleshooting a service bottleneck, or mentoring your junior team. Our Benefits: • Balanced rota with a variety of daytime and evening shifts, • Paid development courses – WSET, Watershed and more, • Internal growth within an ambitious and award-winning restaurant group, • Up to £2,000 Employee Referral Scheme, • Generous staff discount of up to 50% across all Studio Paskin venues, • Cost price wine and supplier discounts, • Enhanced parental leave package, • Emergency Cash via PayCaptain, • Partnership with Kelly’s Cause and automatic enrolment onto Hospitality Action’s Employee Assistance Programme, • Free staff meals and proper breaks We believe taking care of our team is not a perk — it’s our responsibility. About Us: The Barbary Notting Hill is part of Studio Paskin, alongside The Palomar, The Barbary Neal’s Yard, The Blue Posts, Evelyn’s Table and The Mulwray. Our success is underpinned by an open-minded, compassionate and enthusiastic belief in the power of heartfelt hospitality. We create places where we want to go — places of elegance, professionalism, generosity and warmth. If you are an experienced operator who feels most alive in the middle of service, who loves the craft of restaurants and wants to help shape the next chapter of The Barbary Notting Hill, we would love to hear from you.

Senior General Manager – “Visitor Attractions” Location: National Salary: £60,000 – £75,000+ Looking for that step into senior management? Are you passionate about Guest experience? I am working with a growing visitor attraction business with sites in London and Northwest England. They have a great mix of adrenaline filled activities. This role will be responsible for providing strong commercial leadership to deliver commercial development and growth for the site and facilities. Role • Manage teams across multiple sites driving the day-to-day operations., • Responsible for meeting and exceeding revenue target across multiple attractions., • Highly comfortable managing P&L with demonstrable experience of delivering revenue and margin growth through innovative product development and promotional strategies., • Continually seek and promote innovative ways of increasing revenue to maximise profitability., • Develop an attraction growth strategy looking at commercial opportunities in relation to products, services, experiences, and events across the site., • Develop and implement sales strategies as well as providing strong commercial leadership for pricing strategies and promotional campaigns., • Ensure continuing short term commercial growth by championing innovation within the onsite team, working with the leadership team to deliver., • Line management of two direct reports, with indirect management of an operational delivery team. Coach, mentor and support all teams to deliver against targets., • Management of third-party delivery providers, conduct regular meetings to review performance and drive continuous improvement., • Set and communicate attraction and team KPI’s in line with overall objectives and revenue targets, drive throughout the Club. About You • Extensive experience working in leisure / hospitality., • Commercial business management with a proven track record in business development, business planning, setting financial targets and managing budgets., • Although this role is highly commercial, you will need a very strong operational understand of visitor attractions, which will contribute to your success within the role., • Ability to read data, taking an analytical and decisive approach to business decisions. For more details send an updated cv over call David on 02077902666. COREcruitment are experts in recruiting for the service sector. We currently have roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia.

Overview Blue Gem Holdings is the holding company of four individual divisions within the serviced office industry in prime locations in the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow, we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. Blue Gem Four Divisions: One Avenue Group | Flexioffices | Iconomy | Identity Company Values: Positive Attitude | Problem Solving | Above and Beyond The Role (Contract Term: Temp-to-Perm, Full Time Monday – Friday, office-based) This is a hands-on leadership role where your ability to coach, guide, and grow others is front and Centre. You’ll elevate your team, helping each one build skills, hit goals, and level up. If you’re passionate about bringing out the best in people and making operational excellence, this one’s for you. Key Responsibilities (Please note that responsibilities may vary depending on site placement and may include, but are not limited to, the following): • Lead on-site operations, ensuring smooth day-to-day running and consistently high standards., • Manage and develop a high-performing team, including rotas, absence, 1:1s, and recruitment., • Deliver exceptional client service, handling accounts, resolving queries, and maintaining contract compliance., • Oversee financial administration, including expenses and pre-billing checks, ensuring accuracy., • Act as Centre Manager when required, making confident decisions and leading by example., • Maintain health and safety compliance, proactively identifying and resolving risks., • Troubleshoot IT issues and escalate efficiently to minimise disruption., • Manage client-facing situations, office tours, and emergencies with confidence and professionalism. Candidate Profile A highly adaptable and driven professional who thrives in fast-paced, high-performance environments. Demonstrates strong problem-solving ability and sound judgement, with the confidence to make decisions quickly and effectively. Exceptionally organised and detail-oriented, with a composed and polished approach, ensuring seamless operations and consistently high standards. Brings a proactive, solutions-led mindset, combined with a natural ability to lead by example motivating others, upholding accountability, and contributing to a high-performing team culture. We would love to meet you if you: • Lead with a positive attitude, proactive, hands-on approach, acting as a brand ambassador to inspire, motivate, and drive a high-performing, accountable team culture., • Bring strong operational and team management experience, combined with exceptional organisation and attention to detail., • Deliver exceptional client care through clear, confident communication, building loyalty and strengthening reputation and always going above and beyond., • Remain calm, adaptable, and solutions-focused, with the confidence to take initiative and manage client-facing situations and events., • Build trust and create a warm, elevated environment, supported by strong emotional intelligence., • Demonstrate problem solving, self-awareness and a commitment to continuous development, adapting your leadership style to support team growth., • Confident in mediating situations, bringing calm, balanced, and solutions-led outcomes. What we offer the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You will be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. • Competitive Salary plus an annual discretionary bonus., • Including Bank Holidays 33 days of annual leave., • Professional Growth and Support: Through fully funded training programs and personal mentoring., • Opportunities to access our gyms and Employee Assistance Program., • Wider company social events, partner-led networking, and team bonding., • Enhanced Pension Package. Finding the right fit We believe in a true partnership, where mutual investment drives shared success, and what you bring is reflected in what you receive. We value attitude as highly as experience, with a refined presence, strong emotional intelligence, and a service-first mindset being essential. We are committed to excellence and expect every individual to contribute not only through their work, but through how they present themselves and engage with others.

About the job We are looking for an HR Business Partner who combines commercial thinking with practical delivery. This role sits within our HR Business Partnering team and works closely with senior leaders to enable performance, strengthen capability, and enhance the employee experience. While you will contribute to workforce planning and broader people strategy, this is very much a hands-on role. You will own work end-to-end, managing cases, drafting documentation, coaching managers, analysing data, and ensuring decisions are implemented effectively. This is an ideal opportunity for an experienced HR generalist who wants real breadth, meaningful exposure to leaders, and the chance to build strong business partnering capability through doing, not delegating. What You’ll Be Responsible For: Partnering the Business • Build trusted relationships with Heads of Business Groups and senior managers in the UK with responsibility for other European locations as required, • Provide commercially grounded, pragmatic HR advice, • Contribute to workforce planning and succession discussions, • Lead and manage the full spectrum of Employee Relations (ER) cases — simple through to complex — overseeing matters end-to-end, including absence, performance, conduct and grievances., • Lead investigations and hearings where required, • Draft clear, defensible documentation and correspondence, • Balance employment law risk with practical business outcomes, • Equip and coach managers to address performance issues early, • Support and document performance improvement processes, • Support consultation and change processes, • Draft documentation and ensure legal and procedural compliance, • Maintain accurate people data, • Produce and interpret people metrics, • Strong generalist HR experience, ideally with exposure to business partnering, • Confidence managing ER cases independently, • Solid understanding of UK employment law and risk, exposure to other European locations desirable, • A pragmatic, commercially aware approach, • Comfort working directly with senior stakeholders, • High attention to detail and follow-through, • Ability to balance empathy with professional courage, • CIPD Level 5 (or working towards) desirable Why Join Us? Our HR team is a strategic enabler of growth and performance. We anticipate change, support leaders with confidence, and continuously raise the bar for people practices. This role offers real scope, meaningful responsibility, and the opportunity to build depth as an HR professional. You will be trusted to own your area supported by the wider HR team and given the autonomy to make an impact.

You’ve scaled teams before. Built structure, shaped partner-led GTM approaches, and carried meaningful revenue responsibility yourself. You’re comfortable leading from the front, developing people while still staying close to the deals that matter. What matters now is ownership and trajectory. The chance to shape how a world-first Software as a Medical Device product scales commercially, work directly with the CEO and Founder, and build the foundations for long-term growth. You want clinically credible technology, real influence over strategy, and a path that leads toward a CRO position. This Sales Manager position gives you that platform. You’ll take responsibility for building the sales team, refining processes, and driving revenue as the business scales towards exit. With a clear progression path to CRO for the right person, it’s a role that’s perfect for someone who wants to make impact now and have a defined next step ahead. Who’s it for and what’s in it for you? It’s not very often you get to work with a true world-first product. But that’s exactly what our client makes. They’ve developed cutting-edge software that’s set to transform the way healthcare can be provided, and diagnostics can be handled across the world. They’re scaling fast, have their eyes on unicorn status, and are looking for brilliant people to join them on their journey. And as you’ll join their senior team at such a critical stage of their growth, you’ll get access to stock options so you can share in that future success. What will your day to day look like? This is a true player-coach role. You’ll be setting the global sales and GTM strategy alongside managing, growing, and coaching the sales team. Here’s just some of what you’ll be doing: • Developing and leading on the global sales strategy for the business, • Delivering on, expanding, and improving the GTM strategy, • Owning and driving lead and demand generation, • Closing high-value strategic deals and forming long-term partnerships, • Developing sales playbooks and processes for the business, • Driving best practice and instilling rigor into sales processes, • Leading, coaching and mentoring the sales team to achieve high performance, • Managing sales team recruitment and incentivisation, • Setting and tracking sales metrics This role reports directly into the CEO of the business. And there’s plenty of opportunity to really make your mark as the business grows and scales for the future. This role will suit you if you… • Have at least 3+ years’ experience in a senior commercial role, • Have made a significant individual contribution to revenue generation, • Know how to close complex, high-value B2B deals, • Understand partner-led or platform-based GTM models, • Can scale both sales and marketing capabilities, • Know how to create a high-performing sales team, • Can operate as a leader and a hands-on deal maker, • Really understand the healthcare, insurance, or AI-tech landscape Think this could be your next role? Then we’d love to hear from you! If you’re interested in applying or would like to see the full job description for this role, please get in touch with Frankie on The fine print Reference number: 21966 Temporary or Permanent: Permanent FMC contact for this role: Frankie Garrod

We’re looking for a people-focused HR Manager who can hit the ground running, bring structure to a growing organisation and strengthen the foundations needed to support the next phase of growth. This is an exciting opportunity for an experienced, commercially aware HR professional to shape the employee experience, build leadership capability and ensure the people strategy supports wider business objectives. If you thrive in a fast-paced environment, enjoy influencing stakeholders and want to make a genuine impact, this could be the ideal next step in your career. OUR CLIENT Our client is on a journey, an ambitious and fast-growing hospitality brand with an international footprint. Originating in London, they have expanded across multiple major European cities and continue to grow globally. Recognised as one of the world’s most innovative companies, they are known for creating vibrant, design-led spaces that sit at the heart of the cities they operate in. Their environments are social, culturally connected and built around unique local experiences, with each location reflecting the character and energy of its surroundings. Their ethos centres around authenticity, encouraging both employees and guests to be themselves while contributing to a dynamic, creative and inclusive atmosphere. NUTS AND BOLTS OF THE ROLE • Take ownership of the day-to-day HR function, providing a proactive, solutions-focused service across the business, • Act as a trusted partner to leaders and managers, offering practical guidance across the full employee lifecycle, • Support and advise on all employee relations matters including performance management, absence, disciplinary and grievance processes, • Lead recruitment activity end-to-end, ensuring the business attracts, hires and retains high-quality talent during a period of growth, • Build and embed succession planning frameworks to strengthen leadership pipelines and support future organisational needs, • Drive employee engagement initiatives that improve retention, performance and overall employee experience, • Support effective onboarding and development programmes to ensure new hires are set up for success, • Review, update and implement HR policies and procedures in line with current employment legislation and best practice, • Use people data and insights to inform workforce planning and decision making, • Coach and support managers to build confident, capable and accountable teams, • Contribute to organisational change initiatives linked to business growth and evolving structures WHAT’S IN YOUR DNA • Commercially aware with the ability to balance people priorities and business outcomes, • Passionate about creating positive, high-performing workplace cultures, • Strong relationship-building and influencing skills, • Confident managing complex and sensitive situations, • Highly organised with strong attention to detail, • Resilient, pragmatic and solutions-focused, • Strong communication skills with the ability to engage stakeholders at all levels, • Hands-on approach with the ability to work both strategically and operationally, • A collaborative team player who enjoys building structure and improving ways of working YOUR EXPERIENCE • Proven experience in an HR Manager or Senior HR Advisor or HR Business Partner role with ownership across multiple HR activities and priorities, • Strong understanding of employment law and HR best practice, • Experience managing the full employee lifecycle within a growing organisation, • Demonstrated success in improving engagement, retention or people processes, • Experience supporting organisational change or business growth This is a fully on-site, 5 days a week role base in West London.

General Manager High profile hospitality venue Central London up to £70,000 annual salary plus performance-related quarterly bonus Private medical cover A rare opportunity to join an evolving hospitality group Monday to Sunday operation, five days out of seven, as General Manager you will be expected to lead and support the operational team as needed at peak trading times including evenings. We’re partnering with one of the most exciting hospitality businesses in the UK right now. A brand that blends commercial sharpness with genuine heart, a business that has delivered consistent year-on-year growth, strengthened margins, and is now sharpening their focus on long-term investment in people, product and expansion. As they enter their next chapter, we’re searching for a commercially astute, culture-driven business and people leader to take full strategic and operational ownership of one of their most high-profile venues in London. The role This destination venue is dynamic – an exceptional food and drink offer, entertainment, events, private hire and high guest expectations across every daypart. You’ll be the driving force behind performance, culture and experience, leading a team from the front, setting the rhythm of the floor, and ensuring every moving part operates seamlessly. You’ll think like an owner, act like a host and lead like a coach. As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings. What you’ll lead Culture & Team Performance • Develop and empower a strong senior team with clear accountability, • Create succession pipelines and genuine development pathways, • Drive engagement, retention and performance through visible, values-led leadership Guest & Operational Excellence • Be present and impactful on the floor - setting standards in real time, • Oversee multiple concepts and ensure cohesion in quality and service, • Champion exceptional experiences across food, drink, atmosphere and events Commercial Ownership • Full accountability for site P&L, • Drive revenue through smart sales strategy, event activation and partnerships, • Manage labour, GP and costs with precision and pace, • Use data to identify opportunity and act decisively Growth & Market Presence • Build strong local relationships and repeat corporate/event business, • Maximise quieter trading windows creatively, • Work cross-functionally to accelerate performance and innovation Compliance & Governance • Maintain exemplary food safety, licensing and H&S standards, • Deliver outstanding audit and mystery guest results, • Protect team and guest wellbeing at all times What success looks like • Consistent growth in weekly sales and event revenue, • Strong NPS and guest advocacy, • Healthy labour ratios and improved retention, • Tight cost control and GP optimisation, • Confident, autonomous leadership presence Who we’re looking for This opportunity would suit a high-performing General Manager or an Operations Manager ready to take full site ownership in a complex, fast-paced environment. You’ll bring • Experience leading large, multi-stream hospitality businesses, • Premium hospitality experience essential (wet led background is advantageous), • Strong commercial instincts and proven P&L control, • A visible, floor-first leadership style, • Emotional intelligence and gravitas, • The ability to balance pace with precision, • A genuine love of hospitality and people, • High energy and visible enthusiasm, • Inclusivity and warmth, • Clear standards and accountability, • A bias toward action and improvement, • Resilience during peaks and proactive thinking during lulls As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings. You’ll treat the venue like it’s your own commercially sharp, culturally aware and relentlessly focused on raising standards. In short, you’ll make it look effortless, even when it isn’t. Interested in this exciting opportunity? Please apply via LinkedIn. Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a personal response

Job Title: Graduate Software Sales Rep Location: City of London, England - Hybrid/On-site Type: Full-Time, Permanent About Us: Pivotal Partners is a leading recruitment company specialising in building the most disruptive early-stage software companies globally. With an ambitious and collaborative team, we pride ourselves on delivering best-in-class hiring experiences. As we scale, we’re looking for Graduates with PHD (Persistence, Heart & Desire) who will be the future core of our business as we scale from 20-50 employees over the next 18 months.. Join the journey at Pivotal Partners, where greatness begins with humble origins. We're not just recruiters; we're architects of success, striving for excellence in everything we do, feel the magnetic pull of extraordinary financial rewards, the chance to collaborate with tech's finest, and unparalleled professional growth. Pivotal Partners is dedicated to empowering innovative founders and forward-thinking C-level executives in the early stages of their ventures. What we’re looking for: • Recent graduates from top universities (any discipline), • A naturally competitive mindset – a background in high-level sport or other high-performance environments is a strong plus, • Strong communication skills, both verbal and written, • Resilience, grit, and the ability to thrive in a target-driven setting, • A genuine desire to learn, grow, and be the best, • Previous sales or recruitment experience is advantageous but not essential What you’ll be doing: • Completing a bespoke one-month onboarding program designed by two highly successful industry leaders., • Managing the full recruitment cycle: sourcing, screening, briefing, closing., • Partnering with some of the most successful early-stage tech startups globally, • Building and nurturing candidate & client networks across some of the fastest growing tech spaces in the world. What you’ll get: • Industry-leading training and ongoing mentorship., • Chance to work alongside several £1 million billers., • Working with a dedicated communications coach to accelerate your commercial and interpersonal development, • 30+% Commission with no threshold., • Monthly lunch clubs (London's top restaurants)., • Team incentives (We have already been to Dubai, Val Disere, Ibiza, St Tropez, Monaco., • Quarterly wellbeing days (4 per year), • Internal social clubs: (run club, padel, 5 aside, etc)

Manager / Senior Manager – HR - Perm - London We are recruiting a Senior Manager to lead one of our high‑performing HR desks, specialising in senior level appointments across the Financial Services, Professional Services and Insurance sectors. This is a unique opportunity for the right individual to join a warm, high‑value desk. It has existing established relationships, which you will have the opportunity to benefit from. There is also strong PSL access, whereby you will deepen relationships to maximise upon the opportunity that those PSLs provide. The client portfolio is enviable, including Magic Circle law firms and US investment banks. In addition to this, there is an expectation that the successful individual will use their commercial acumen to business develop, build new relationships and win new customer’s. Responsibilities • Lead, coach and develop a team of three permanent consultants, • Create a high‑performance culture focused on quality, delivery and long-term relationships, • Collaborate strongly with internal stakeholders and the temp counterpart, • Client & Relationship Management, • Own and grow relationships across FTSE 500s, global firms and scaling SMEs, • Build on existing PSLs, exclusive agreements, and retained partnerships, • Host and attend industry events, • Fill senior and strategic roles (e.g Chief People Officer, HR leadership), • Maintain an average placement fee of £27k, • Leverage relationships to secure downstream and additional hiring demand What You’ll Need to Succeed • Proven experience as an Financial Services or HR recruiter, • People management experience - leading and developing a team, • A relationship‑led approach to sales and client engagement, • Confidence managing longer, consultative sales cycles, • Ability to partner with senior stakeholders and shape hiring strategy, • A mindset that recognises and believes in the opportunity of a high-potential desk, • Strong collaboration skills - this environment is not siloed or mid‑market in style What You’ll Get in Return • A warm, established desk with exclusive roles, • A fantastic client set across FS, professional services, insurance and commercial sectors, • High-quality relationships with brilliant brands and people, • A strong temp partner and an already performing team, • Opportunity to grow and scale a desk with significant headroom

Academic Manager – NCUK Malvern’s Vision is to be a trusted global partner in education, delivering pathways, language experiences, and university services that transform lives and shape futures through innovation and collaboration, supporting our Mission to equip students for success through language experiences, university pathways, and career-focused learning, and help our partners grow through innovative education services. Our company values are PASSION in that we are driven by a deep passion for education, inspiring students and partners to achieve excellence and success. EXPERTISE in our extensive experience in international education, we deliver trusted, cutting-edge support to students and partners. CREATIVITY in embracing fresh ideas and innovation, crafting dynamic learning experiences and tailored solutions for a changing world. CHANGE-MAKING to drive positive change through education, innovation, and a commitment to making a lasting impact on society and the environment. COLLABORATION to build strong partnerships and foster teamwork, creating a supportive environment where everyone can thrive. We are now seeking an experienced and partnership driven Academic Manager Adopting a flexible, problem-solving approach, the Academic Manager to play a central role in the delivery and growth of the NCUK IFY programme at Malvern House London, having overall responsibility for all aspects of academic quality and teaching delivery, including the effective management and development of teaching and resource, excellent student experience and motivational staff leadership. Key Responsibilities • Provide effective and efficient delivery and management of high-quality teaching and learning to give students the best opportunity to maximise their academic potential and progress to their choice of university, including the management of systems, structures and processes to work effectively in line with legal requirements, corporate requirements and budget., • Ensure that all necessary strategies, policies and procedures are in place to assess and report on student performance and progression, including leading a comprehensive University counselling programme, • Develop, lead and optimally co-ordinate teaching programmes and teaching resource, with particular reference to curriculum review, timetabling, assessments and staff deployment to maximise student progression and satisfaction and optimum student satisfaction levels., • Liaise with NCUK and Malvern House colleagues on all aspects of validation and accreditation processes, and in ensuring QA policies are followed to maintain educational oversight., • Lead the NCUK IFY programme to maintain student attainment and progression metrics in line with sector expectations. Staff Leadership and Management • Develop a strong, cohesive and productive Academic Team, whose members have clear roles and responsibilities within a positive work environment, and high expectations of performance, by overseeing the recruitment, management, development and retention of high calibre and competent employees., • Provide staff with on-going leadership and guidance with regard to programme goals, curriculum, materials and methodology., • Manage the process of class observations and teaching development, together with appropriate CPD opportunities, and ensure that these are carried out on a regular basis., • Promote a collaborative working environment to maintain and enhance the quality of the student learning experience and the overall learning and teaching environment., • Regularly review own practice, set personal targets and take responsibility for own personal development. Key Relationships • Liaise with other key academic colleagues in other Malvern International learning environments to share and develop best practice, • Effectively engage with NCUK colleagues and external examiners to ensure best practice is adopted in the development, delivery and assessment of our programme, and ensure that all aspects of our programme are compliant with the NCUK regulatory framework, and follow best practice, and new opportunities/programmes are developed in line with this framework, • Work collaboratively and successfully with the Malvern House London team, including the Centre Director and other staff to ensure the NCUK programme is aligned with other programmes offered at Malvern House London, and that students are supported effectively throughout their programme, • Liaise closely with Malvern International’s Global Sales team to effectively promote the programme and to grow student numbers within it, and with agents and parents of prospective and current students Student Leadership and Pastoral Care • Ensuring the academic team provide the highest level of pastoral care, including acting as personal tutor to a diverse range of students, • Working with the Student Services team to support and promote the highest standards of welfare for students, with safeguarding being central to the team’s approach. Essential Skills & Qualifications: • Academic qualification at post-graduate or equivalent level or relevant professional qualifications (Essential)., • Minimum of five years teaching experience (Essential), • Minimum of three years education management experience (Essential)., • The ability to contribute to integrated teaching and assessment across the curriculum, • An understanding of UK HE and the needs and requirements of international students, • An understanding and experience of International Foundation Programmes, • Experience of academic assessment and of quality assurance standards and procedures, • Demonstrable cross-cultural awareness, • Strong leadership skills and a proven ability to lead, motivate, coach and develop staff, • A commitment to teamwork, and a demonstrated ability to manage resources effectively, whether human or physical., • Excellent interpersonal, communication and presentation skills including fluency in English., • Communicate effectively with internal and external stakeholders, • An ability to review assessments outside their discipline including formative and summative assessments., • Competence in the effective use of Information and Communications Technologies (ICT)., • Proven planning and organisational skills and an ability to take initiative within curriculum and policy objectives., • Financial competence, • A record of attention to detail, thoroughness and fairness, • The ability to prioritise, meet deadlines, work under pressure and, when necessary, with minimal resources. Personal attributes • Experience working within higher education and familiarity with university structures and priorities., • Knowledge of international student recruitment markets and trends., • Previous success in managing partnerships or joint ventures., • Understanding of student welfare and support services, particularly for international students. This job specification is not exhaustive and may involve the fulfilment of other duties as deemed required by the organisation. This role is subject to a satisfactory enhanced DBS. Salary - £44,975.95 per annum Please submit applications to

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You Nobody's Child is looking for a Senior Merchandiser to join our team on Denim, Outerwear and Tailoring. The Senior Merchandiser will lead the merchandising function for this area, partnering closely with Buying and Design teams to deliver a commercially balanced and customer-focused product offer. This role also provides leadership and development support to Assistant Merchandisers and Merchandising Assistants, helping to drive best practice across the merchandising team. Day to day, you would be responsible for: Trading & Commercial Performance • Own and drive department trading performance, analysing sales, stock, margin, and sell-through to identify opportunities and risks, • Deliver weekly and daily trade analysis with clear actions and recommendations, • Monitor departmental KPIs including sales, profit, stock turn, intake margin, and markdown performance, • Make commercially sound decisions to optimise availability while minimising risk, • Drive in-season trading actions including repeats, cancellations, markdowns, and promotions, • Identify emerging product and customer trends to maximise commercial opportunities Planning & Forecasting • Develop and manage seasonal category plans in partnership with Buying, • Build accurate sales and stock forecasts aligned to business objectives, • Manage WSSI (Weekly Sales, Stock & Intake) and OTB (Open to Buy) for the department, • Review and reforecast intake, sales, and stock positions regularly, • Ensure stock levels are balanced to support trading performance and customer demand, • Support long-term planning and strategy for department growth Stock Management • Manage stock levels effectively across stores and ecommerce channels, • Ensure strong availability on key lines while controlling overstock risk, • Analyse slow sellers and implement actions to improve stock productivity, • Drive stock optimisation through allocation, replenishment, and transfer strategies, • Monitor intake flow and supplier delivery performance, • Support warehouse and operational efficiencies through effective stock planning Cross-Functional Collaboration • Partner closely with Buying teams to build commercially balanced product ranges, • Work collaboratively with Retail and Ecommerce teams to understand customer and trading performance, • Support Marketing and Creative teams with product focus areas and launch planning, • Build strong relationships with Supply Chain and Operations to ensure effective delivery management, • Present trading updates and recommendations confidently to senior stakeholders Team Leadership & Development • Support and coach Assistant Merchandisers and Merchandising Assistants, • Encourage best practice and strong commercial thinking across the team, • Provide clear direction, delegation, and development support, • Contribute to creating a collaborative and high-performing team culture, • Support onboarding and training of new team members If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

Restaurant Manager - Ekstedt at The Yard Salary: £41,000 + Service Charge Days of the week: Tuesday - Saturday About Ekstedt at The Yard, at Great Scotland Yard Hotel – The Unbound Collection by Hyatt Great Scotland Yard Hotel’s flagship restaurant brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. Ekstedt at The Yard focuses on Scandinavian cooking techniques using the very best seasonal local ingredients; featuring a menu of signature dishes, alongside an inventive cocktail menu and extensive wine list. The open kitchen, which feels like an extension of the restaurant floor, allows diners to sit at the heart of the action. About Great Scotland Yard Hotel Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Restaurant Manager role As Restaurant Manager, you will lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Head Chef. Together, you will deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards. This role is hands-on, guest-focused, and leadership-driven, combining service excellence, team development, and commercial awareness. • Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning, • Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion, • Partner closely with the Sommelier and Head Host to lead service standards, team performance, and guest satisfaction, providing a united leadership presence on the floor, • Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow, • Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue, • Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling, • Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations, • Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies About you You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level. You bring: • Proven experience leading front-of-house operations within a high-end restaurant environment, • A strong understanding of refined service standards, guest engagement, and personalized hospitality, • Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey, • The ability to inspire, develop, and retain high-performing teams through coaching and example, • Commercial awareness, with experience managing rotas, service flow, and revenue performance, • Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers, • A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion Benefits you can enjoy as Restaurant Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!

About Us We started as Burrito Kitchen, making the tastiest Burritos (which we still do in 4 locations) but more recently we have rebranded and launched B.Kitchen and we operate build-your-own salad bars, fresh orange juice machines and hot counters within Tesco stores. We are currently trading in 23 locations and we are entering an exciting growth phase with 20 additional stores launching in Q2 this year. This is a pivotal role for someone who has been there during scale and wants to help shape the next chapter of a fast-growing food retail business. Overview B Kitchen is a fast-growing food retail business operating salad bars, fresh juice machines and hot counters within Tesco stores. With 23 stores currently trading and 20 new locations launching this year, we are looking for a strong Multi-Site Manager to lead performance across 5 London locations. This is a hands-on leadership role for someone who thrives in fast-paced food retail, understands multi-site operations, and can drive both standards and sales. The successful candidate must be happy to get hands on with supporting the team in daily operations where needed. All our products are sold through the Tesco till system so your main responsibility is to support and manage our kitchen teams, Key Responsibilities • Full operational responsibility for 5 London stores, • Drive sales, labour control and profitability across your region, • Lead, coach and develop Store Managers and Supervisors, • First point of cover if a store needs support, • Ensure high standards in food safety, compliance and brand execution, • Deliver strong customer experience within the Tesco environment, • Monitor KPIs including sales, waste, labour and like-for-like growth, • Support recruitment, onboarding and performance management, • Implement in-store campaigns, promotions and meal deal initiatives, • Work closely with the Commercial and Senior Leadership teams, • Be present in stores regularly — leading from the front Skills & Experience • Proven experience in multi-site food retail or food-to-go, • Strong leadership and people development skills, • Commercially aware with the ability to drive performance through KPIs, • Organised, hands-on and comfortable working in-store, • Experience operating within a grocery retail environment (desirable), • Flexible and available to work Monday to Sunday as required Why Join Us? • Join during an exciting growth and expansion phase, • Real autonomy and ownership of your region, • Opportunity to progress within a scaling business, • Be part of a business where standards, pace and accountability matter

Company Overview Corinthian Sports is a leading provider of premium sports hospitality experiences, delivering exceptional access to world-class events including Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. Through bespoke packages and exclusive environments such as the Pegasus Lounge, we create outstanding experiences for clients across the UK and internationally. This role will support both Corinthian Sports and our sister company, Corinthian Concierge, helping to develop capability and consistency across both businesses. We are seeking a proactive and driven Sales Training & Development Manager to enhance performance across our Sales, Operations, Marketing, and Finance teams, ensuring employees have the skills, confidence, and support needed to succeed in a fast-paced, high-performance environment. The role is London-based, with regular travel to our Glasgow and Manchester offices to deliver face-to-face training. The Role As Sales Training & Development Manager, you will design, deliver, and continuously improve training programmes across the organisation, with a strong focus on sales excellence, onboarding, and ongoing professional development. You will deliver engaging, high-impact training, coach teams on best practices, and ensure a consistent approach to learning and development across all departments. Reporting to the Director of People, you will work closely with the Sales & Marketing Director and department heads to support a high-performance culture. You will also operate in a train-the-trainer capacity, enabling managers to effectively develop and support their own teams. What You’ll Do Onboarding & Induction • Deliver onboarding for new starters across all commercial teams, • Provide clear training on products, processes, and systems, • Keep induction content updated with department leads Sales Training & Enablement • Train core skills: cold calling, consultative selling, objections, pitching, negotiation, pipeline, • Run refresher sessions and ongoing coaching, • Conduct call listening, floor-walking, and structured feedback, • Support rollout of scripts, pitches, and campaigns Management & Leadership Development • Create and deliver manager development programmes, • Train managers in coaching, communication, and leadership styles, • Equip leaders to run effective 1:1s and performance conversations, • Support emerging leaders in building core people skills Cross-Department Training • Provide training for Operations and Marketing to boost collaboration and product knowledge, • Support Operations & Events with client experience and process training Learning Materials & Content • Produce presentations, guides, workbooks, and e-learning, • Keep materials clear, engaging, and consistent, • Maintain a centralised training library Quality Assurance & Insights • Conduct observations and coaching assessments, • Identify skill gaps using data and feedback, • Report training impact and performance trends to leadership What You’ll Bring • Minimum 3 years of experience delivering training in a fast-paced sales environment, • Strong understanding of sales processes and telesales techniques, • Hands-on coaching experience (call listening, floor support, behaviour coaching), • Experience developing managers and supporting leadership capability, • Strong facilitation, communication, and presentation skills, • Ability to create clear, engaging content, • Confident using CRM and digital tools (Salesforce) Perks & Benefits At Corinthian, we reward performance and prioritise your wellbeing. Here’s what we offer: • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process.

They are a market leading actuarial consultancy within the London and Bermuda market, with an unrivalled coverage of specialty insurance insights. They have ambitious and exciting growth plans for their business. They are looking for someone with deep specialty and / or UK retail reserving knowledge to join the team. They want actuaries who are not just great technicians but brilliant consultants. Actuaries who can build networks, spot industry trends and solve industry problems. If you are interested, please read on and apply. The opportunity This is an opportunity to become part of the non-life insurance success story. They have a strong reputation in the market for bringing their clients bespoke offerings which recognise the uniqueness of their clients’ portfolios and needs. This role offers exceptional opportunities for personal growth and advancement, to develop your wider business knowledge, and to build internal and external relationships across disciplines and across borders. They have capabilities broader than the conventional actuarial fields of traditional reserving, capital, pricing and modelling. They also operate as part of wider consultancy projects embracing strategy, risk management, analytics, stochastic reserving, economic capital, capital optimisation, Solvency II and other prudential regime changes. They are at the forefront of these areas, with best-in-class tools and knowledge, built up over several years. Their business model ensures that: • Their expertise extends beyond boutique actuarial consultancies., • They leverage the synergies of being part of broader European and global actuarial teams., • Their people enjoy the benefits of being able to participate in a wide variety of actuarial and insurance work, combining audit, audit-related and non-audit projects with a global client reach. Your key responsibilities: • Lead teams to manage to completion the delivery and reporting of complex projects whilst providing insights to our clients and working with other internal teams., • Present to clients at senior executive and board levels., • Lead the development of meaningful propositions and thought leadership for clients around their biggest challenges in the market and support sales-oriented client interaction., • Assist in responding to varied client proposals., • Develop strong relationships with your peers across other teams within the firm and our clients., • Working closely with colleagues you will create a positive learning culture, developing and supporting the team through effective supervising, coaching, and mentoring., • Support and lead team operations to ensure team development; feedback, counselling, finance, recruitment, learning and development. Skills and attributes for success: • Knowledge - Deep knowledge of the specialty and / or UK retail sector, • Communication - Strong client management to lead the dialogue with client project sponsors and fully manage expectations of delivery, content, timescales, and cost., • Client service - Manages clients' expectations in relation to deliverables., • Risk averse - Identifies risk on the assignment, involving Director / Partner appropriately in its resolution., • Energy - Dedication combined with a desire to collaborate, whilst making your presence felt within our collegiate team., • Development of ideas - development of intellectual property to support sales-oriented client interaction., • Technical and Industry Expertise - Understanding of the current market and regulatory environment and how this is affecting retail insurers and their operating model., • People - Develop people through effectively supervising, coaching, and mentoring of staff. To qualify for the role you must have: • Significant actuarial experience in leading-edge specialty (e.g. Lloyd’s of London) or UK retail insurance (e.g. motor, household and/or other retail), gained through working for an insurer directly or a top tier consultancy or a specialist financial services consultancy., • Strong academic record including a degree and professional actuarial qualifications (IFoA or similar, qualified)., • Have deep experience covering at least two of the following areas:, • Reserve reviews under different accounting bases for specialty / retail business., • Actuarial analysis to support audits., • Reserving process improvement and development work., • Development or review of Solvency II technical provisions or IFRS 17 reserves and associated processes., • Reserve risk or premium risk assessment using stochastic techniques., • The business planning process, linking reserving, pricing, claims and underwriting., • The review of Solvency II internal models and associated processes., • A track record of managing actuarial projects and team members, delivering or managing multiple tasks in parallel., • Be an effective communicator and able to deal with outward-facing client management on projects., • Be able to support, coach and mentor more junior members of the team to build the wider skill set of the team., • Be commercially savvy and able to collaboratively engage in discussions on future market trends and what this may mean for our clients, • Be a problem solver; tailoring what you have learnt from your experiences to date to different client problems to help design and implement the solution. What they look for: They are looking for candidates who are excited by the opportunity to help them develop and grow a team of high performing consultants, can apply actuarial approaches through a commercial lens and are excited about helping their clients improve the way they operate. You’ll thrive on being a numerate, rationale thinker with a passion for this field and have a very strong attention to detail. Being a strong team player is important as well as someone who is happy to work flexibly on different clients and different engagements. They are a diverse and inclusive team; their working styles are flexible and are supportive in allowing for everyone to work in a way that meets their needs. They use technology effectively in their work to enable easy transition between office and home working where appropriate to your style. What they offers: They offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Their comprehensive Total Rewards package includes support for flexible working and career development, and you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, they offer: • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next., • Success as defined by you: They’ll provide the tools and flexibility, so you can make a meaningful impact, your way., • Transformative leadership: They’ll give you the insights, coaching and confidence to be the leader the world needs., • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Harrods Knightsbridge. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Are you ready to take the next step in your career? Uni-Fuels (NASDAQ:UFG) is a fast-growing global provider of marine fuel solutions, helping shipping companies optimize fuel procurement across all markets and time zones. Founded in 2021, Uni-Fuels has evolved from modest beginnings into a dynamic, forward-thinking company. Backed by a passionate team and a growing presence across multiple locations, we have forged trusted partnerships with customers, supporting them in achieving their operational objectives with confidence, from shore to shore. We are looking for a hands-on General Manager to lead commercial strategy, drive sales growth, and personally manage key customer relationships. Your role as the General Manager of our London office: You will be responsible for the overall commercial performance (P&L, customer and supplier management, operations) of the bunker trading desk, while also actively originating and closing sales deals. You are both the commercial head and the lead salesperson of the office – executing the strategy, building the team, and leading by example on the trading desk. Your key responsibilities are: • Accountable for full P&L of our London office., • Collaborate closely with Company executives and leadership of sister offices., • Oversee and manage daily end-to-end bunker trading activities of our London office., • Continuously identify, develop and devise commercial strategy and growth opportunities in line with market trends., • Define, track, and enforce KPIs for the commercial team., • Ensure full compliance with Company policies and relevant regulatory requirements where the Company operates., • Personally prospect, negotiate, and close bunker fuel supply transactions with bunker buyers, brokers and traders., • Maintain and grow a personal portfolio of key accounts across all market segments., • Manage supplier relationships., • Represent the company at industry events, shipping forums, and client meetings., • Lead recruitment, training, and mentoring of the London trading desk in alignment with Company hiring and compensation policies. We would like to hear from you, if you possess the following capabilities: • Deep bunker trading experience and a proven track record in a management or senior commercial role, including full P&L ownership., • Strong and detailed knowledge of the marine fuel industry and shipping markets., • Resilient, commercially intuitive player-coach who negotiates firmly, communicates clearly, resolves conflicts constructively, and adapts quickly to changes while mentoring a trading desk., • Ability to manage a lean but high-performance trading team., • Established network of ship owners, charterers, operators and physical suppliers. What sets us apart: • Focus on your wellbeing, • Vibrant company culture, • Dedicated to your professional growth, • Work prospects that align with your ambition If you have what it takes to join us, we would like to hear from you. For more information about us, visit .

Sales Manager / Player Coach – FMCG & Consumer Insights Data London (Hybrid – 3 days in office) £60,000 - £80,000 Basic Salary (DOE) + Uncapped Commission Realistic OTE: £110,000 - £130,000+ | Excellent Benefits Are you a high-performing B2B sales leader who thrives on both leading teams and winning business yourself? This is an exciting opportunity to join one of the most respected and fast-growing companies within the consumer insights and data space. Working with globally recognised brands across FMCG, Retail, Pharma and Healthcare, you’ll play a pivotal role in driving commercial growth while mentoring and developing a successful sales team. The Opportunity This role is ideal for a “player-coach” sales professional — someone who enjoys managing and motivating a team while remaining hands-on in strategic new business sales. You’ll lead a team of Business Development Managers whilst also managing your own portfolio of high-value opportunities across the UK, EMEA, North America and APAC. Why Join? • Uncapped earning potential with realistic first-year OTE of £110,000 - £130,000+, • Hybrid working model – 3 days in a vibrant London office, 2 days remote, • Clear career progression within a rapidly expanding global business, • Work with market-leading data and insight solutions trusted by blue-chip brands Benefits Include • 25 days holiday + bank holidays, • Private healthcare, • Life assurance & personal accident cover, • Company pension scheme, • Free on-site gym membership, • Employee perks & discounts platform, • Regular company socials and events About the Company Our client is a market leader in consumer intelligence, insights and data solutions, recognised for delivering some of the most innovative datasets in the market. Their products help global brands identify emerging trends, make strategic decisions and stay ahead in highly competitive sectors. Following sustained growth and continued investment, they are now looking to hire an experienced Sales Manager to support the next phase of international expansion. Key Responsibilities • Lead, coach and develop a team of up to 5 Business Development Managers, • Drive high performance through mentorship, training and hands-on leadership, • Lead from the front by personally winning new business opportunities, • Sell subscriptions and data licences for a premium consumer insights platform, • Manage the full sales cycle from prospecting through to close, • Target senior decision-makers including CEOs, CFOs and CIOs, • Build relationships with enterprise and blue-chip organisations across FMCG, Retail, Healthcare, Pharma and related sectors, • Attend client meetings, industry events and occasional international travel, • Consistently exceed sales and revenue targets What We’re Looking For • 2+ years’ experience in sales leadership or sales management, • 5+ years’ experience in B2B subscription sales, SaaS, data, business intelligence or consumer insights sales, • Proven track record of exceeding targets and closing high-value deals, • Experience managing complex sales cycles and enterprise-level clients, • Strong presentation and stakeholder management skills at C-suite level, • Commercially driven, ambitious and proactive mindset, • Passion for coaching, mentoring and developing sales talent Ready to take the next step? Apply now or send your CV to us for more details. ABR Associates Ltd is acting as an Employment Agency in relation to this role and specialises in placing candidates into permanent positions within Media / Digital, Technology / SAAS, Market Research, Events & Business Information. Due to high volumes of applicants, we regret that we can only contact those who are invited to interview. Should you not have heard from us within 2 weeks you may assume you have not been successful at this time, but we thank you for your time and interest in the role.

ROLE OVERVIEW // We are offering a fantastic opportunity for a professional, engaging individual to join us on a permanent basis, as a Pitch Manager in our London-based Pitch Team, working as a trusted advisor, supporting our partners and associates in winning new work. We are recruiting for a Pitch Manager to join our established team consisting of a Head of Pitching, a Senior Pitch Manager, a Pitch Manager and a Pitch Executive. The Pitch Team forms part of the Commercial department and the wider Business Services function. Our purpose, as a Commercial team, is to support the development of valued client relationships, to champion Slaughter and May and enhance its market standing. We are organised across a number of different teams to achieve this – global client development, pitching, communications, digital, research and insight, content, events and business intelligence and pricing. Your role will be to work closely with partners, associates and other members of the Commercial department and Business Services across the whole pitch lifecycle for both panel and transactional pitches. From exploring and assessing new opportunities, developing and articulating key win themes, preparing pitch documents and presentations, through to conducting pitch debriefs and turning feedback into action plans to continuously improve. You will also be responsible for acting as an ambassador for best practice and supporting the development of pitching infrastructure such as standard content, templates and reporting mechanisms. You will work closely with the rest of the team to drive forward key initiatives to ensure we are constantly adapting and improving our approach to pitching across the firm. The successful candidate will report into the Head of Pitching while working closely with other team members as required. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. • Project manage a portfolio of pitches simultaneously., • Objectively analyse incoming pitch opportunities and qualify them with the partners., • Ensure that client/sector research and competitor analysis is part of any pitch strategy., • Facilitate and lead kick-off meetings to agree strategy., • Assist partners in articulating key messages, with the ability to challenge appropriately where necessary., • Draft proposal responses which reflect agreed key messages., • Project manage the pitch process, coordinating responses from others providing content across the firm., • Support partners in the preparation and rehearsal of strategic pitch presentations., • Act as an ambassador for pitch best practice across the firm., • Monitor, analyse and communicate pitch data and outcomes to the partnership., • Review and maintain standard content and templates to ensure consistency and best practice., • Proactively conduct pitch debrief interviews and ensure feedback is shared. Turn feedback into action plans to continuously improve performance., • Willingness to drive innovation and continuous improvement in pitch processes including the use of AI or new technologies, • Proactively engage with other Business Services teams such as HR, Learning & Development, Compliance and Finance., • Work in collaboration with the other managers to drive forward key initiatives to ensure we are constantly adapting and improving our approach to pitching across the firm., • Support the development of the executive and grads in the team, delegating tasks to them and overseeing their work., • Involvement in wider BD activities and initiatives. CANDIDATE PROFILE // Candidates for this position must have: Essential qualities: • Experience of pitching within a professional services environment, particularly in leading on panel pitch processes., • Ability to write persuasively in clear, succinct English with good use of grammar and attention to detail., • Well-developed persuading and influencing skills and the ability to build rapport with senior stakeholders, • Strong commercial awareness, with the ability to contribute to pricing discussions and value propositions, • Excellent organisational skills – able to manage multiple tasks and prioritise effectively., • Strong verbal and written communication skills., • Inquisitive – not afraid to ask questions to find out further information., • Collaborative - enjoys sharing ideas and working as part of a team. But also able to work autonomously., • Takes ownership, accountability, and pride in their work., • Self-motivated, adopts a ‘can do’ approach and takes pride in work and the firm., • Thrives on deadlines and able to keep calm under pressure., • Good listener – able to judge when to listen and when to transmit., • Confident, assertive, flexible, and resilient – can challenge and coach partners., • Ability to liaise with people at all levels of seniority and build trusted relationships., • Comfortable working in a hybrid work environment (i.e., a combination of remote working and in the office)., • Willingness to work extended hours when required., • Awareness of the principles of confidentiality in the context of dealing with commercially and market sensitive information., • Good knowledge of Microsoft Office (Word, Excel and PowerPoint)., • Degree-educated (but not essential). We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

Job Description Title: Deputy Store Manager - Flagship Regent Street Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices The Deputy Store Manager supports a culture of integrity, performance, and team collaboration, ensuring that every customer experience reflects Longchamp’s luxury heritage. Job Purpose To support the Store Manager in all aspects of boutique management—including sales performance, team leadership, operations, and client engagement—while acting as a role model of Longchamp’s values and standards. The Assistant Store Manager leads day-to-day floor operations and ensures smooth, efficient, and client-centred service. Key Responsibilities Team Leadership & Development • Lead and motivate the sales team during daily operations, • Support recruitment, onboarding, and training of team members, • Conduct daily briefings, performance coaching, and mentorship, • Create a motivating environment focused on team growth and development, • Act as the Store Manager in their absence, ensuring leadership continuity Client Experience & Clientelling • Maintain the highest standard of personalized luxury service, • Encourage and monitor CRM engagement, including new client capture and VIP retention, • Resolve elevated client concerns with professionalism and brand alignment, • Coach staff on building long-term customer relationships through exceptional service Sales & Commercial Objectives • Support the achievement of daily, weekly, and monthly sales goals, • Monitor individual and team KPIs; drive improvement through action plans, • Identify commercial opportunities on the sales floor and in client behaviour, • Ensure full engagement in store campaigns and product launches Operations & Compliance • Oversee stock management, deliveries, and transfers, • Ensure store opening, closing, and cash-handling procedures are executed properly, • Uphold loss prevention protocols and ensure audit compliance, • Assist with workforce planning and administrative tasks as delegated Visual Merchandising & Brand Representation • Ensure consistent adherence to visual merchandising guidelines, • Collaborate with VM team to execute floor set changes and in-store animations, • Maintain a premium environment reflective of the brand’s aesthetic, • Support the integration of marketing and visual initiatives into the store experience Skills & Qualifications • 3–5 years of experience in luxury or premium retail, • At least 1–2 years in a supervisory or assistant management role, • Strong leadership and coaching skills, • Proficiency in sales reporting, CRM, and inventory systems, • Excellent communication and interpersonal abilities, • Fluent in English; other languages a plus, • Proficient in MS Office and retail POS platforms Person Specification • Professional and refined presence with a client-first mindset, • Solution-focused, adaptable, and calm under pressure, • Motivated by results and team success, • Leads by example with integrity and consistency, • Flexible and willing to work evenings, weekends, and holidays as needed Key Performance Indicators (KPIs) • Achievement of store and individual sales targets, • Client retention, CRM capture rates, and VIP contribution, • Mystery shopper results and client feedback scores, • Staff training completion and performance progression, • Inventory accuracy, stock loss, and shrink prevention, • Compliance with visual standards and store audits, • Floor efficiency and productivity (coverage, conversion, ATV, UPT) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Assistant HR Manager | 50K | Central London Company Description We’re recruiting on behalf of a well-established, retail global organisation operating across the UK and Europe, supporting leading brands and retailers with comprehensive product development and delivery services. The organisation manages everything from design and sourcing to manufacturing and logistics, leveraging a broad global network of suppliers and partners to deliver efficient, scalable supply chain solutions for some of the biggest brands around the globe. The Assistant HR Manager is responsible for delivering high-quality operational HR support across assigned business areas, ensuring consistent application of HR policies and effective management of employee relations activity. The role acts as a key link between strategic HR leadership and day-to-day HR operations, supporting managers and employees while ensuring complex or high-risk issues are escalated appropriately to the Head of HR. Focus areas for this role will be UK teams and workforce outside of London. This role will require monthly travel to sites outside of London, to Manchester and Nottingham. Key Responsibilities HR Operations & Compliance ● Maintain accurate and up-to-date employee data within HR systems (HRIS) ● Support payroll processes by ensuring timely and accurate employee data updates ● Ensure compliance with employment legislation, internal policies, and audit requirements ● Support preparation of HR reports and management information (MI) Onboarding & Employee Lifecycle ● Oversee the onboarding process to ensure a consistent and positive employee experience ● Ensure completion of all pre-employment checks including right to work, references, and contract issuance ● Manage probation processes, ensuring timely reviews and appropriate outcomes ● Support off boarding processes including exit administration and feedback capture Recruitment & Talent Acquisition ● Manage end-to-end recruitment processes for assigned roles and business areas ● Partner with hiring managers to define role requirements, selection methods, and hiring timelines ● Coordinate interview processes, candidate communications, and offer management ● Maintain strong relationships with recruitment agencies where applicable ● Ensure recruitment activity aligns with workforce planning and business priorities Manager Support & Advisory ● Provide first-line HR advice and guidance to managers on policies and procedures ● Coach managers in handling performance, conduct, and absence issues effectively ● Support consistent application of HR frameworks across all business areas ● Act as an escalation point for HR-related queries from the HR Generalist Employee Relations (ER) ● Manage a range of employee relations cases including disciplinary, grievance, absence, and performance management cases ● Conduct workplace investigations, gather evidence, and produce clear case documentation and recommendations ● Ensure fair, consistent, and legally compliant handling of all ER matters ● Provide guidance and coaching to line managers on ER processes and best practice ● Escalate complex, high-risk, or precedent-setting cases to the Head of HR HR Projects & Initiatives ● Support delivery of HR initiatives such as engagement, wellbeing, and diversity & inclusion programmes ● Assist in the implementation of HR policies and process improvements ● Contribute to organisational change projects as required ● Support Head of HR with HR transformation or HR strategy activity Key Skills & Competencies ● Employee Relations expertise ● Operational HR delivery ● Stakeholder influencing and coaching ● Problem-solving and decision-making ● Organisation and prioritisation ● Confidentiality and professionalism Experience & Qualifications Essential ● Experience in a generalist HR role with exposure to employee relations case management ● Experience managing recruitment processes end-to-end ● Experience supporting managers with HR advice and guidance ● Working knowledge of HR systems (HRIS) ● Strong working knowledge of UK employment law ● CIPD Level 5 qualified or working towards Desirable ● Experience in supply chain, retail, logistics, or consumer goods industries ● Experience in multi-site or complex organisational environments ● Experience supporting organisational change or restructuring Personal Attributes ● Commercially aware and solutions-focused ● Adaptable and comfortable in a fast-paced environment ● Strong interpersonal skills and cultural awareness ● Commitment to building positive employee experiences Benefits ● Annual discretionary bonus scheme ● Hybrid working options (3 days in office) ● Pension scheme ● Private healthcare

CONCESSION MANAGER WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.