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If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Head of Communications Job Type: Permanent Location: London, United Kingdom Are you looking for an exciting role in Marketing? We have the perfect role for you – Head of Communications. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation. The Role As Head of Communications, UK & Ireland (UK&I) you will be part of the UK & Ireland Marketing and Communications team. This role is key in building the TCS brand and driving and coordinating TCS’ communications programs. The roles will include supporting our headline sponsorship of the TCS London Marathon (TCS is title sponsor of the TCS London Marathon, since 2021, and Title sponsor of the Jaguar TCS Racing Formula E team.) In this role you will be managing our brand reputation, promoting our community initiatives, and handling company issues . We are seeking an experienced communications professional who will be responsible for the design, execution and reporting of the TCS UK&I communications plans for external and internal audiences. Key Responsibilities: • Developing and delivering a communications strategy for TCS in UK and Ireland which is aligned with the business strategy., • Work collaboratively as a strategic partner with service/function leadership teams and report and communicate regularly on progress., • Work closely with our PR agency the global communications team and our UK & Ireland marketing team to ensure consistent messaging and delivery across media channels and internal channels., • Manage the public perception of TCS and the communication plan and create awareness of the company’s initiatives across key stakeholder audiences, including media, the public, policy influencers and decision-makers, as well as government and business leaders (working in partnership with the UK&I Head of Corporate Affairs to support their government / key stakeholder engagement plans., • Establish and maintain strong, trusting relationships with senior leaders, supporting them to define their communications goals, providing strategic coaching and advice., • Be responsible for the team - recruit a new Communications Manager, and line manage a Content Executive and an Internal Comms Executive, as well as a retained PR agency., • You will work with our PR agency and global communications team to create media opportunities around TCS’ global and local stories, customer wins, success stories and points of view and seek to increase the company’s share of voice., • You will leverage TCS’ exciting new UK sports sponsorships and create awareness of the company’s community engagement initiatives., • You will be required to anticipate reputational risk issues, develop and implement appropriate communication actions., • You will be leading UK&I internal communications with the objective of informing and engaging employees, often partnering with the Human Resources and CSR teams, to ensure effective, timely and accurate communications and messaging., • You will be expected to utilise your communications skills to lead programmes and broad communications and content projects from the development of ‘Customer success stories’ (creating web, press and video assets) to the creation of speeches and PoVs for senior stakeholders and flagship events. Your Profile: key skills/knowledge/experience: • Professional experience in Communications, perhaps in a B2B environment within a consulting, technology or related services firm or within a PR agency in the UK., • Strong media relationships within the UK with experience of designing and delivering ambitious communication plans and coverage., • Experience in content, press and media relations, crisis management, reputation management, internal communications., • Experience of navigating complex processes and organisational frameworks to deliver results. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. Assistant Accommodation Manager Lilian Knowles House, London, E1 £30,349 - £31,946 per annum 35 hours per week The Assistant Accommodation Manager will join our team based in London. This is an exciting role to support the team, which is made up of 9 other people. We provide accommodation for post graduate students at the London School of Economics, there will be the occasional lone working, however there is always someone around to support. We're looking for a professional individual who is a team player and used to working in a fast-paced environment with experience in a similar role. Being self-motivated and able to use your own initiative is crucial. An individual that wants to learn new skills and can relate to Sanctuary's values is important. The role of Assistant Accommodation Manager will include: • Providing quality customer service to customers, staffing reception, welcoming customers and providing a great first impression, • Communicating with customers, colleagues and contractors via emails, Teams, phone calls and face to face, • Dealing with queries ensuring they are dealt with in a professional and timely manner, • Admin such as: managing post, tracking, reporting and escalation of repairs, bookings on KX, SAP procurement, site and block inspections, supporting with compliance on site, • Line managing a team of General Assistants on various tasks such as cleaning of communal areas, daily service cleans and hotel style changeover of accommodation on a daily basis, • Allocating tasks and managing work loads of General Assistants to prioritise the needs of the business, • Finance tasks such as processing rent payments, invoices and raising purchase orders, • Working with other Assistant Accommodation Managers on day to day operations. Health & Safety and facilities management of the building, • Developing and maintaining excellent relationships with internal and external customers, • Experience of supporting the delivery of high-quality accommodation operations or customer service is essential, • Some experience of managing staff and providing administrative support to the wider team, • Excellent communication and customer service skills Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering: • 25 days leave rising to a maximum of 30 days (plus public holidays) pro rata, • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work Scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools, • Employee recognition scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Administrative Assistant, Manager, Administrative, Management

This is a great opportunity to join fast growing Microsoft Cloud & Managed Services Provider. You will be joining a well-established team and can be based in SW London. You will be working from the office managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met. You will be taking escalations from the 1st line team and working at a 2nd line level although occasionally this could be rise to 3rd Line level. You will have exceptional M365 knowledge as well as a strong understanding of Azure, alongside these, skills in broader infrastructure and Networking would be advantageous. Key skills and responsibilities: • Exceptional knowledge of M365 / Azure, • Infrastructure / Networking, • Proven 2nd / 3rd Line Support in an MSP environment, • Exceptional communication skills and committed to customer satisfaction., • Working knowledge of ticketing systems and able to document ticket resolutions effectively., • Able to work under pressure and meet deadlines and SLA’s, • Able to work independently and as part of the team

Parker Car Service, established in 1989, has evolved into the market leader in providing private hire services to over a million customers within and outside of London. Our team comprises over 500 drivers and 60 dedicated staff members. Our team have recently won prestigious awards, including Taxi Company of the Year (South) at the 2023 Taxi Summit Awards and a Silver award for Private Hire Company of the Year UK (81+ Cars) at the QSI Awards. As we continue to expand and take on new clients, we are committed to maintaining and surpassing the high standards expected of us. Role Overview: We are looking for an experienced and motivated Call Centre Team Leader to join our central team. This is a key leadership role, responsible for delivering exceptional customer service by supporting customer enquiries, managing bookings and resolving complaints. You will also lead, support, and develop a team of customer service advisors, ensuring the delivery of a professional, efficient and high-quality service at all times. As part of a 24-hour operation, flexibility is essential. You will be expected to work across a range of shifts to engage with and support team members working at different times. While weekend availability is required, it will not be necessary to work every weekend. Key Responsibilities: • Handling bookings and addressing customer inquiries through phone, email, and other communication channels., • Handle complex customer complaints and enquiries, ensuring swift and satisfactory resolutions. Follow up internally to identify and implement service improvements., • Oversee a team of customer service advisors, managing their performance on both individual and team levels. Conduct 1:1 meetings, performance appraisals, and ensure compliance with HR procedures., • On-board new staff, providing training, coaching, and development opportunities for team members to enhance their skills and deliver outstanding customer experiences., • Conduct staff presentations, including inductions, training sessions, and updates on new information and procedures., • Motivate and monitor team performance, ensuring adherence to company policies and maintaining high service standards., • Liaise with supervisors, other team leaders, team managers, external customers, and colleagues to gather information and resolve issues effectively., • Report findings and results to management regularly, proposing ideas and recommendations for employee development and procedural enhancements., • Assist the management team in hiring new employees and continuously improving the recruitment process. Requirements: • Proven experience in customer service within call centres., • Demonstrated ability to coach, train, and develop individuals and teams., • Strong leadership and motivational skills., • Excellent communication and interpersonal abilities., • Proficiency in handling complex enquiries and complaints., • Knowledge of performance management and HR procedures., • Collaborative mindset and ability to work well with various people and teams. Why Join Parker Car Service? • Be part of a market-leading company with a rich history and a promising future., • Opportunity to shape and lead a dynamic and growing team., • Competitive pay., • Supportive and collaborative work environment., • Continuous opportunities for professional growth and development. If you are a dedicated and experienced leader with a passion for customer service and team development, we want to hear from you. Join us at Parker Car Service and help drive our business and team to new heights. Hours: 42-48 hours per week including working weekends and nights Pay: Up to £38,000 per year

1. The Company Biomap Ltd is a company that provides Validation & Qualification for temperature monitoring solutions to the Pharmaceutical & Biotech Industries. We operate in a heavily regulated environment working with a wide range of companies from Labs, Hospitals, Wholesalers and Pharmaceutical manufacturers. 2. The Role The position is part of a team that is responsible for carrying out calibration and service works in line with documentation associated with the quality management system. To effectively and accurately carry out service works and customer calibration duties through accurate planning and organisation. 3. General Role Responsibilities: · Carrying out calibration of customers equipment on site. · Conducting service works directly relating to temperature mapping. · Carry out Installation of Environmental Monitoring System at customer sites. · Prioritization of time management to ensure service works are completed in a timely manner. · Preparation and execution of paperwork for service and calibration works. · Management and archiving of calibration data and reports. · Providing on site customer support, technical advice and troubleshooting where necessary. · Site contact for customers regarding questions about maintenance and calibrations. · Completing on-site system commissioning & product training 4. The Ideal applicant must have: • Excellent analytical and practical hands-on approach to engineering and problem solving, • Excellent attention to detail, • Must be able to communicate effectively at all levels in both spoken and written forms, • Ability to work under pressure and to tight deadlines, • Must be self-motivated, dynamic with excellent time management skills, • Team player mentality, and strong ability to multi-task, • Accurate, reliable, and independent way of working 5. Requirements • A formal electrical and/or mechanical qualification to ONC or above, • Good IT skills, • Fluent in English, • Knowledge of Remote Desktop Software (Teamviewer or Windows RDP), • Knowledge of temperature and humidity calibration (Traceable / UKAS), • Knowledge of dataloggers and Environmental Monitoring Systems, • Ability to undertake travel in UK, Europe and RoW as necessary, • Flexible approach to working hours. 6. What we offer • 20 days holiday, plus bank holidays, • Full uniform, • Company vehicle, • Laptop, • Mobile Phone, • Company Credit Card, • Training & Development, • Company Pension, • -Progression in the Company to became Senior and/or Team leader Salary: £23k-27k Position Type: Full Time Company Website:

Junior Implementation Specialist at Venn Apps Are you ready to shape the future of e-commerce? Join Venn Apps and help build the next generation of mobile shopping experiences! 🚀 Join a rapidly scaling e-commerce mobile app startup 📱 Help bring renowned brands like Represent Clothing, Motel Rocks, Never Fully Dressed, and TOTEME to life through cutting-edge technology 🌐 Work with international retailers across the UK, Europe, Australia, the Middle East, and the USA 🌟 Receive direct training from company co-founders and a team of industry insiders About Venn Apps At Venn Apps, we build incredible e-commerce mobile apps for Shopify merchants. Our platform brings brands to life, ensuring businesses provide the best shopping experiences to their mobile customers. With over three decades of collective experience, we've created B2C apps that have scaled to millions of users. The Role As a Junior Implementation Specialist, you'll play a crucial role in setting up and maintaining our clients' mobile apps. You'll be the bridge between clients and our powerful app creation tools, ensuring continuity between websites and mobile apps - a core differentiator of Venn Apps. What We’re Looking For: • Strong communication and customer service skills, • Technical aptitude and ability to learn quickly, • Problem-solving attitude with troubleshooting ability, • Quality focus with sharp attention to detail, • Organisational skills to handle multiple priorities, • 1-2 years of work experience in a cross-functional team, • Previous experience in a tech environment Key Responsibilities: • Learn the Venn Apps platform in-depth to provide excellent technical support, • Manage support requests end-to-end via Intercom, Slack, and email, • Collaborate with project teams to implement asset updates and changes, • Prepare new client applications for launch, • Perform QA testing and troubleshoot issues, • Utilise JSON and text editing tools to update projects Why Join Us? • Work with cutting-edge mobile app technology, • High levels of responsibility and ownership, • Collaborate cross-functionally with talented teams, • Learn and develop technical proficiency, • Opportunity to grow along with our rapidly scaling startup We are looking for someone passionate about providing an excellent client experience. Technical skills are important, but a client-focused growth mindset is crucial! 🏖️ Benefits • Competitive salary at going market rates £25,000-28,500 per annum dependant on experience, • 33 days paid holiday, • We are an early-stage startup so your work will have a huge impact, • Flexible working arrangements, • We provide all employees with the best tools they need to excel at their job, • Office in the heart of Mayfair, London, • Regular company socials and events (we even have a fully stocked fridge for our weekly all-hands meetings where we celebrate the weeks’ wins), • We are an equal-opportunity employer and value diversity, • Direct training from the co-founders of the business, • You will be joining a vibrant, fun, and rapidly growing team of passionate and talented individuals. Interview process • Initial Phone Screen -Case - Problem Solving / Task -Conversation with a member of the cross functional team • Interview with founders

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in addressing their questions via phone/email about the LNRSG Service The issues can range from a simple password reset to webpage workflow of LNRSG code to troubleshooting network connections to working with the customer on specific rules to improve their risk posture. About the role: As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly capable and versatile Support Engineer to join our Customer Support organization. Utilizing their SaaS, passive services monitoring, and enterprise software experience to enhance our technical customer relationships. Responsibilities: • Providing guidance and validation of software solutions that will allow some of the largest companies in the world do more business online testing and troubleshooting customer integrations, Desktop/Laptop and mobile fingerprinting, API Integrations Policies and rules, escalation and enforcement workflow design., • Following prescribed software workflow and processes when addressing customer questions and ensuring that the Service continues to function normally through software maintenance, testing and post-deployment, • Discerning when software/technical issues should be escalated and responding to customer’s initial questions on our software products and actively monitoring the service that LNRSG provides. Requirements: • Proven experience in Customer Support (pre/post sales) experience and proven track record,, • Proficient in Oral and written French, • Great Customer facing skills (email and over the phone), • Understanding of SQL and generating simple queries, • Knowledge of HTML and at least two of the following technologies; PHP, Perl, JAVA, JSP/JSF, Ruby, Javascript or ASP.Net, • Excellent analysis, troubleshooting and debugging skills, in particular with web workflow and websites, • Ability to handle a wide variety of sometimes demanding and complex issues, • SDK/Mobile Development Android/IOS/Java (desirable) Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Join a Trusted Leader in Power Solutions! Join Tarplett Generator Services Ltd as a Field Service Generator Engineer and become part of a dynamic team with over 30 years of expertise in supplying and maintaining diesel generators. This exciting opportunity is perfect for individuals with hands-on experience in diesel engines, offering a varied and rewarding role focused on delivering reliable, high-quality service to our diverse clientele across various industries. We pride ourselves on our dependable, passionate, and skilled team, dedicated to providing exceptional backup power solutions. If you have experience as a generator engineer or possess transferable skills to quickly excel in this field, this could be your chance to shine. Our commitment to quality workmanship and customer satisfaction sets us apart, ensuring reliable backup power for a wide range of industries. Join our passionate team and contribute to our legacy of excellence. Apply now to become a valued member of our team and help power the future! This role is open to anyone with previous experience as a generator engineer only, or has a strong skill set that would allow you to progress quickly to establish your own account. Key Responsibilities • Service and Installation: Maintain and install diesel generators ranging from 20kVA to 1000kVA., • Diagnostics and Repairs: Identify, report, and resolve issues efficiently in a fast-paced environment., • Load Bank Testing: Conduct load bank tests and produce detailed reports., • Deep Sea Panel Configuration: Install and configure Deep Sea control panels., • Record Keeping: Maintain accurate maintenance records in line with company standards., • Customer Support: Address client needs, offering expert advice and solutions to ensure satisfaction., • Vehicle Maintenance: Keep the company vehicle in excellent condition per company policy., • Health and Safety: Adhere to company health and safety policies, ensuring tidy and safe work areas. Key Attributes • Experience: Minimum of 5 years’ experience working with generators or equivalent technical expertise., • Positive Mindset: Enthusiastic, reliable, and proactive attitude., • Team and Solo Work: Comfortable working independently and collaboratively within a strong team., • Adaptability: Willing to work outdoors in all weather conditions. Why Join Us? • Competitive Salary: With opportunities for overtime., • Permanent Role: Full-time position with job security., • Company Perks: Includes a company vehicle, laptop, and phone., • Pension Scheme: Secure your future with our company pension plan., • Holiday package: 20 days of annual leave plus bank holidays with long-service rewards, an additional holiday allowances and access to a premium private health insurance scheme as a thank-you for your commitment., • Career Growth Opportunities: Unlock your potential with opportunities to develop your skills and grow within a forward-thinking company., • Supportive Team Culture: Join a passionate, dependable team that values your contributions and celebrates success together.

Junior Technical Support Specialist - Entry Level SaaS Opportunity - Workforce Management • Salary - £26,000 - £28,000, • Learn from Customer Success Leaders, • Progression potential to Customer Success, • Route into the world of SaaS, • 22 days holiday + your birthday off If you're ready to kickstart your career in tech and want to be somewhere that actually invests in your development, this one's worth a look. You’ll be joining a tight-knit team in Wembley, working with a business that’s been innovating in workforce management and access control for over 30 years. No gimmicks, no fluff — just solid tech, smart people, and a clear path to grow. What You’ll Be Doing • Acting as the first point of contact for customer support queries via phone and email, • Triaging helpdesk tickets and managing the technical support inbox, • Providing first-line support across hardware, software, and systems, • Coordinating engineer visits and assisting with device shipments What You’ll Need to Bring • Strong communication skills — written and verbal, • A knack for problem-solving and delivering great customer service, • Solid computer literacy and basic troubleshooting ability, • Good time management and attention to detail Who They Are This business is a long-standing player in the SaaS space, delivering biometric and workforce management solutions across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They’re growing, they’re agile, and they’re serious about support — which is where you come in.

Job title: IT Field Engineer Location: London (All clients based within the M25) Onsite: Yes – 5 days a week (Monday – Friday) Salary: £35k + 10% bonus Duration: Permanent About the role: Our customer is looking for an experienced engineer to provide customer support directly at customers sites. You will be mainly based in our London office but travel, as and when needed, to various customer sites (in London) to support users and key stakeholders in resolving technical problems. While technical skills are important to be able to resolve technical problems, to be successful in this role you will also demonstrate strong customer-facing attributes, such as active listening, empathy, adaptability, patience, problem-solving, and a positive attitude. This is imperative to ensure positive interaction and build strong relationships with clients. Responsibilities Customer onsite support • Prepare for site visits; ensure you have a clear and communicated plan for each visit, • Conduct onsite audits and assessments, • Provide technical support to users onsite within the scope. Escalate out of scope cases to the line manager for assessment., • Maintain active communication throughout site visits with the main point of contact, • Create site visit reports highlighting work completed and any identified actions for the next visit Technical delivery: • Configuration and support of a range of technology, including but not limited to:, • Support of Windows, M365, • Deployment of endpoints through Intune AutoPilot and SCCM, • Support and troubleshooting of Active Directory and domain services, • Exchange Online and Mimecast, • Hardware support of network, desktops, laptops, mobiles, printers and peripheral devices, • Software support across the line of business applications, M365, and SAAS platforms, • Provide assistance, alongside other teams, with the project delivery of new and enhanced services Processes: • Efficiently progress tickets within the ITSM platform in the delivery of incident resolution, problem management, and request tickets, • Capture and maintain configuration items in the ITSM, SharePoint environments, and RMM tools, • Record all time spent and capture detailed ticket notes in the ITSM platform, • Follow existing and create new detailed procedure documentation when required, and peer review procedures created by other members of the team, • Keep documentation up to date when any changes are made to services, • Complete time and expense reporting requirements Team Collaboration: • Engage with the customer's IT teams in delivering IT-managed services, • Collaborate with the wider team members to drive service desk tickets through to resolution, • Lead by example; promote a supportive and respectful working environment, maintain excellent communication and outstanding customer service skills, both over the phone and in person. Qualification, experience, and skills: • At least one of the following Microsoft accreditations: MS-102, MD-102, MS-700, AZ-104, AZ-140 or AZ-700, • Previous experience of delivering IT support to senior VIPs and administrators in person (working at the customer site and comfortable with travelling to multiple sites during the week), • Excellent knowledge of Windows deployment and support, • Hands-on experience with Intune and SCCM, • Experience M365, Azure and mobile device management, • Knowledge of network troubleshooting, firewalls, Wi-Fi and mobile devices, • Fluent English What we offer in return: • Basic salary plus performance bonus, • 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday), • Incentives for achieving Microsoft accreditations, • Enhanced family-friendly benefit schemes including company sick pay, • Sponsored training and development and where applicable to the role, a technical exams incentive scheme, • Private medical insurance and Employee Assistance Programme, • Income protection and life insurance, • Company Pension scheme At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

Job Summary We are seeking a dedicated IT Support Specialist to provide technical assistance to employees and VIP users. This role involves troubleshooting hardware and software issues, maintaining IT systems, and ensuring seamless user experience. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a commitment to delivering high-quality service. Key Responsibilities • Collaborate with Infrastructure department on escalated issues and contribute to knowledge base articles., • Provide first-line technical support via phone, email, remote access, or in-person, resolving hardware, software, and network connectivity issues., • Troubleshoot and diagnose IT problems including operating system errors, application malfunctions, and peripheral device failures., • Set up, configure, and maintain desktops, laptops, printers, and other IT equipment., • Support VIP users (executives and key stakeholders) with priority response times, ensuring minimal downtime and personalized assistance., • Install and update software applications including operating systems (Windows, macOS), productivity tools (Microsoft O365), and fintech applications (Bloomberg, Trafix)., • Perform basic network troubleshooting including Wi-Fi connectivity, VPN setup, and IP configuration., • Document support tickets, resolutions, and user interactions in the IT helpdesk system., • Conduct user training on IT best practices, security awareness, and new tools., • Maintain IT asset inventory and ensure compliance with company security policies. Requirements • 3+ years of proven IT support experience., • Strong knowledge of Windows 10/11, macOS, and Microsoft Office 365 (including SharePoint Online, MS Teams and Outlook)., • Familiarity with Active Directory, Entra and Exchange Online., • Understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting., • Experience with helpdesk ticketing systems (Jira, FreshDesk) and remote support tools (RDP, TeamViewer, AnyDesk)., • Excellent customer service skills with ability to communicate technical information to non-technical users., • Strong task prioritization abilities, especially when supporting VIP users., • High school diploma required; IT or Computer Science degree preferred., • Professional appearance in accordance with company standards., • Advanced proficiency in English and Russian. What We Offer • Competitive salary and benefits package., • Professional development opportunities and certification reimbursement., • Collaborative and inclusive work culture. We are an equal opportunities employer and welcome applications from all qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Ready to utilize your experience and expertise in Azure PaaS architectures? We have an exciting role for you - PaaS Technical Architect (Azure PaaS)! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Design and implement end-to-end Azure PaaS solutions to modernize key services like scheduling, delivery tracking, and customer engagement., • Ensure performance, scalability, and security across national-scale deployments leveraging Azure best practices and DevOps automation., • Gain access to endless learning opportunities. The Role As a PaaS Technical Architect (Azure PaaS), you will play a key role in modernizing critical service domains such as scheduling, delivery, and customer engagement by designing scalable, cloud-native solutions on Microsoft Azure. Operating in a rapidly evolving logistics sector, you will leverage cutting-edge Azure PaaS technologies (App Services, Functions, API Management, etc.) to drive efficiency, reliability, and innovation across high-impact national projects. The client you will be working for is the largest postal/parcels services provider in the UK. Your Responsibilities: • Design and lead end-to-end Azure PaaS architectures for application migration and modernization., • Assess existing on-premises environments, define migration strategies, and develop cloud roadmaps., • Collaborate with stakeholders to define technical requirements and migration roadmaps on solution level., • Implement Azure services such as App Services, Azure Functions, Azure SQL, Service Bus etc., • Collaborate with development and DevOps teams to enable CI/CD pipelines and infrastructure as code., • Ensure best practices around security, scalability, performance, and cost optimization., • Provide technical leadership and mentoring to development and DevOps teams. Your Profile Essential skills/knowledge/experience: • Proven experience in Azure cloud migration projects., • Strong Experience in .Net Core, Angular, and SQL., • Strong knowledge of Azure IaaS, PaaS, and SaaS offerings., • Expertise in designing solutions using Azure App Services, Application Gateway, Azure Functions, Logic Apps, and Azure SQL databases., • Experience with microservices architecture, and API Management., • Strong understanding of Azure networking, identity (Azure AD), monitoring, and security practices., • Expertise in Azure Migrate, and related tools., • Proficiency in infrastructure as code (e.g., ARM templates). Desirable skills/knowledge/experience: • Azure certifications (e.g., AZ-305, AZ-104)., • Experience with Azure DevOps, Infrastructure as Code (ARM/Bicep/Terraform), and automated deployment pipelines., • Understanding of Azure security best practices, including identity and access management (Azure AD), role-based access control (RBAC), and data protection strategies., • Good communication and negotiation skills. Rewards & Benefits TCS is consistently voted as a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioral aspects and person-organization fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

About Us Jomablue is a leading player in the events industry. But we're not just about delivering top-notch SaaS and onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach our goals. When and Where This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties • Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers., • Manage customer support tickets within defined processes and SLAs., • Provide remote support to the onsite team on event days., • Be onsite at multiple events throughout the year., • Data analysis of metrics acquired from Jomablue products & build custom reports., • Perform data imports and exports as needed to support the team., • Upskill your knowledge of all new and updated Jomablue product features., • Utilise automation tools such as Zapier., • Perform routine maintenance of business hardware (Windows and Mac laptops, Apple & Android mobile devices, small business printers, etc.)., • Internal product and technical support, including: Laptop and user setup (new laptops, internal tools), Microsoft 365, Google Suite, Wrike, Slack, Miro, identity and access management across SaaS tools, SSO and MDM., • Understanding and processing event data (Jomablue platform)., • Assist internal users with better IT practices., • Contribute to knowledge base articles., • Contribute to Project Team and general business processes. Skills and Experience While we list some skills and experience items below, we are focused on finding the right person who wants to learn. Essential: • Exceptional customer service skills., • Excellent verbal and written communication skills., • Ability to write technical instructions in plain English for non-technical people., • Experience managing ticketed support systems., • Basic web technologies (HTML, CSS) for troubleshooting., • Technical understanding of internet browsers., • Advanced data manipulation and reporting skills (Excel, Google Sheets, or similar)., • Good understanding of database concepts., • Demonstrate technical agility adapting to changing products., • Hardware maintenance experience (laptops, printers & mobile devices across MacOS, iOS, Windows & Android operating systems)., • Creative and proficient troubleshooting skills (think outside the box type of skill)., • Flexibility—the events industry brings some early mornings and late nights from time to time. Desirable: • Database management., • Experience with Salesforce; Including automation, troubleshooting and configuration., • Experience with Zapier, Airtable, Wrike, Miro and Slack., • Understanding of SQL or Querying data., • Experience with project and task management., • Understanding of SSO, MDM and Identity Access solutions., • Experience with SaaS support environments., • Familiarity with ITIL or similar support frameworks., • Previous event tech or live event experience. The Right Fit We believe strongly in searching for people that are the right cultural fit for our team. Our competencies are: Communication Excellence - Effective communication ensures clarity, builds relationships and drives alignment across teams and stakeholders. Collaboration & Teamwork - Collaboration is about working cohesively towards shared goals, valuing diverse perspectives and fostering a sense of team spirit. Customer Focus - A customer focused mindset ensures that we anticipate and meet customer needs, creating positive experiences and driving loyalty. Problem Solving & Decision Making - Strong problem-solving involves analysing situations, identifying solutions and making sound decisions, often under pressure. Dynamic Adaptability - The ability to quickly adjust to changing circumstances, technologies and requirements while maintaining efficiency and effectiveness. What We Offer • Access to ClassPass to support your health and wellness., • Opportunities for personal development., • Training in key skills such as time management, teamwork, and more., • A dynamic and inclusive work environment where your growth is our priority., • Competitive compensation, benefits, and rewards for your contributions and career progression.

About the Team The ICT department provides comprehensive services to all members of the firm. The ICT Helpdesk team offers 1st to 3rd line support to over 600 computer users, predominantly senior fee-earners working under tight business deadlines, each with varying levels of IT system knowledge. The Helpdesk is staffed according to a shift rota from Monday to Friday, handling approximately 100+ calls and emails daily, with a resolution rate of 75% on first contact. The team maintains a positive attitude and strong work ethic, contributing to the firm’s continued success and meeting the high expectations of fee-earners. Job Description This position provides 1st and 2nd line technical support to internal staff across the business and involves maintaining a comprehensive audit of technological equipment. The role is ideal for someone keen to develop a career in ICT support, showcasing excellent customer service skills and an aptitude for learning various applications and systems. Administrative support duties are also included, covering helpdesk operations for all nine office locations and remote/home users. Main Responsibilities • Monitoring and responding to help requests courteously via phone and email., • Documenting user information and problem nature in the helpdesk system., • Prioritising issues, escalating when necessary to a higher-level technician., • Tracking problem-solving processes and documenting resolutions., • Handling hands-on fixes, software and hardware installations, and configurations., • Troubleshooting IT problems ranging from software issues to hardware troubleshooting., • Setting up hardware using Microsoft Intune., • Troubleshooting basic network connectivity, including ADSL broadband issues., • Performing preventative maintenance on workstations and peripherals., • Testing fixes to confirm resolution, and performing post-resolution follow-ups., • Analysing resolution trends to prevent future issues and developing help sheets and FAQs for users. About You • Experience in IT Support environments., • Enthusiasm for developing a career in IT., • Reliable and punctual., • Strong communication skills and telephone manner., • Excellent organisational skills., • Knowledge of Microsoft operating systems., • Commitment to excellent customer service., • Quick learner with the ability to retain information., • Capable of presenting ideas in user-friendly language., • Experience working in team-oriented, collaborative environments.

About ALTA MediSpa ALTA MediSpa is a doctor-led, award-winning clinic with locations in London and Los Angeles, specialising in premium, non-surgical aesthetic treatments. We are committed to delivering the highest standard of personalised care, combining medical expertise with a luxury experience. Every treatment is performed with precision and discretion, ensuring that our clients feel safe, confident, and valued. We are now seeking a Patient Coordinator to join our London team. This role requires both impeccable customer service skills and strong organisational ability, as you will be responsible for ensuring a seamless client journey from first enquiry to aftercare, while also supporting our medical team in maintaining the highest professional and regulatory standards. ⸻ The Role As a Patient Coordinator, you will be the first point of contact for clients, setting the tone for their entire ALTA experience. You will guide them through every stage of their treatment journey, from consultation through to follow-up, ensuring they receive consistent 5-star care throughout. Your responsibilities will include: • Acting as the main liaison between patients and the clinic, providing advice, information, and reassurance on treatments., • Managing consultations, appointments, and treatment schedules to ensure a smooth clinic flow., • Assisting our doctors and practitioners during consultations, including taking notes, preparing client files, and coordinating treatment plans., • Maintaining CQC-compliant patient records to the highest standard, ensuring accuracy, confidentiality, and timely updates., • Overseeing patient payments, records, and administrative tasks with precision., • Following up with clients after consultations or treatments, ensuring they feel cared for and supported., • Building strong, professional relationships with patients while reflecting ALTA’s ethos of trust, luxury, and discretion., • Identifying opportunities to recommend additional or complementary treatments where appropriate. ⸻ What We’re Looking For • Sales-focused, with a proven ability to convert enquiries into consultations and treatments., • Excellent communication and customer service skills, with experience in luxury hospitality, aesthetics, or private healthcare., • Highly organised and able to manage multiple priorities in a fast-paced clinic environment., • Confident working under pressure and maintaining professionalism at all times., • Strong knowledge of Botox, dermal fillers, and advanced aesthetic treatments is an advantage., • Previous experience working in a CQC-regulated clinic is desirable. ⸻ Essential Skills & Attributes • Warm, welcoming, and professional manner in both face-to-face and phone interactions., • Exceptional organisational skills with strong attention to detail., • Proficiency in clinic software and IT systems., • Ability to build trust and rapport quickly with clients of varied backgrounds., • Enthusiastic, motivated, and passionate about the aesthetics industry., • Flexible approach to working hours and willingness to support the wider clinic team. ⸻ Benefits • Competitive salary with commission opportunities., • Employee treatment benefits and family & friends discounts., • Private clinic events and advanced training opportunities., • Luxury working environment in central London. ⸻ If you are passionate about aesthetics, luxury service, and medical excellence, and have the skills to ensure both outstanding patient care and CQC-compliant clinic operations, we would love to hear from you.

About The Role: Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. One of Europe’s leading furniture consultants that work with leading international brands and are known for transformative workplace projects are looking for a Sales and Procurement Coordinator to join their London team. In this role, you will support with client communication and procurement schedules, working closely with the project team throughout the duration of the projects to ensure seamless and successful delivery. You will be responsible for putting together varying sized quotations from small boutique to multi-million pound, large scale projects, arranging project samples, liaising with suppliers and external clients whilst displaying outstanding customer service. Working in a friendly and successful team benefits on offer are hybrid working upon passing probation, clear progression paths and frequent social events. Key Responsibilities: • Creating quotes and project budgets, • Communicating with suppliers to manage timely orders, • Producing samples for clients, • Liaising with Account Managers to arrange orders, • Authorising invoices, matching them accurately against POs, • Work closely with the finance team to ensure budgets are adhered to, • Experience working in the furniture industry, • Excellent customer service skills, • Experience in a procurement or project coordination role, • Microsoft Excel proficient, • Strong organisational skills, • Good attention to detail and good time management, • Excellent very and written English By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

• Location: Hybrid/Croydon, • Salary: £36,468 - £45,586 per annum, • Hours: 36 per week Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. In this customer focused role, you'll combine excellent service with a results driven approach, meeting targets while maintaining the highest standards of care. You'll efficiently process cases, tackle complex queries professionally, and deliver a seamless experience. Occasionally, you'll introduce customers to simple products and services, providing tailored solutions and essential support to the wider sales team. Your success will come from building trust and rapport. You'll confidently set objectives for calls and meetings, use engaging materials to convey information, and ask insightful questions to uncover customer needs. Whether answering inquiries via phone or email or collaborating with colleagues, you'll remain proactive and customer focused in all your interactions. You'll need experience working in a sales conveyancing operation, along with excellent communication skills, both oral and written, to engage effectively with a diverse range of audiences. You should be able to demonstrate your experience in prioritising your workload to meet both short-term and long-term deadlines. Strong customer service skills, personal integrity, and the ability to collaborate effectively with colleagues are also essential. If this sounds like an opportunity for you, please review the full role profile and behaviours before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Wednesday 12th November 2025 at midnight. For further details on this vacancy, please click 'apply' or visit our website. This is a hybrid role with a base location at our office in Croydon. Candidates will be expected to work from the office at least 2 days per week. Please note that our Croydon office will be closing at the end of the year, but we're working on securing a new office space. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

We are seeking an experienced and qualified Gas Engineer to join our team, delivering a high standard of maintenance and installation services across a range of client sites covering Enfield, Romford, Tottenham, Barnet and surrounding areas. Job Description You will be responsible for carrying out both planned and reactive maintenance on commercial heating, combustion, and HVAC systems, as well as supporting general building services activities. This is a mobile role requiring flexibility, technical expertise, and a proactive approach to customer service. A company van, mobile phone, and PDA are provided as part of the role. Key Responsibilities • Planned & Reactive Maintenance: Deliver a full range of PPM (Planned Preventative Maintenance), proactive, and reactive tasks relating to commercial combustion, heating, and HVAC systems., • General Building Services: Undertake a variety of building maintenance activities, including HVAC, plumbing, and mechanical systems., • Installations & Repairs: Complete new installations, repairs, and system upgrades to gas and heating infrastructure in line with industry and safety standards., • Callout Duties: Participate in the on-call rota, providing out-of-hours emergency response as required., • Compliance & Safety: Ensure all work is completed in accordance with current gas regulations, H&S legislation, and company policies. Professional and Personal Competencies/Qualifications • Significant experience in commercial gas, combustion, and heating systems within a building services or FM environment., • Proven background in fault finding, maintenance, and installation of commercial gas systems., • Experienced in both reactive and planned preventative maintenance (PPM) within commercial property environments., • Strong understanding of compliance, safety procedures, and customer service standards., • Full UK Driving Licence. Qualifications: • Commercial Gas Certifications: COCN1 or CODNC1, TPCP1A, ICPN1, CORT1, CIGA1., • Domestic Gas Certifications: CCN1, CENWAT1, CPA1., • Technical Certifications: City & Guilds or NVQ Level 2/3 in Plumbing, HVAC, or Mechanical Engineering discipline., • Gas Safe Registered. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. WHAT YOU’LL DO: • Provide Level 2 technical support to clients, promptly addressing their inquiries and concerns with integrity and expertise., • Offer mentorship and expert advice on our software's functionalities, features, and optimal usage, ensuring clients improve their potential., • Resolve intricate technical issues pertaining to our product, advancing intricate cases as needed for efficient resolution., • Assist clients in seamless API integration, furnishing comprehensive documentation and hands-on support for smooth implementation., • Collaborate closely with internal teams, including developers, product managers, and QA, to drive ongoing enhancements and ensure exceptional customer satisfaction., • Bachelor's degree in Computer Science, Information Technology, or a related field., • A minimum of 5 years of experience in technical support, • Strong knowledge of API integration, RESTful APIs, and API troubleshooting., • Proficiency in scripting languages such as Python, JavaScript, or Bash., • Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues., • Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users., • Strong customer service skills and a commitment to delivering a high level of client satisfaction., • Ability to work independently and as part of a team, managing multiple tasks and priorities. Do Your Best Work • The opportunity to build in a fast-paced start-up environment with experienced industry leaders, • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning., • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team., • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in., • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team, • Competitive salary, bonuses, and equity, • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support, • Employee giving match, • R&R days so you can rest and recharge, • Generous wellness reimbursement and weekly onsite & virtual programming, • Generous vacation policy - work with your manager to take time off when you need it, • Industry-leading parental leave policies. Family planning benefits.

Your life at ITC Infotech:- • Lead major parts of our client’s projects as a Solution Architect for Product Lifecycle Management (PLM), • Define client specific solution architectures for PLM with focus on the processes and the application of PLM or on technical implementation., • Analyze customer requirements, design, and specify the solutions and ensure their successful implementation., • Ensure quality through appropriate methods and software engineering processes., • Design standardized solution components as part of the portfolio of Services Divison, • Support the further development of Services methods and strategies in the area of PLM., • Identify potential new projects with clients and support acquisition of this new business., • Support of sales and marketing activities of Services for strategic customers. Your background:- • Educational background in Engineering/Industrial Engineering or Computer Science/Mathematics or Physics (Bachelor’s or master’s degree), • 4+ years of experience in business process or IT consulting e.g., as Solution Architect, Business Analyst, Software Developer or in technical project management, • Specific PLM industry knowledge, e.g., from the automotive industry, automotive supplier industry, aerospace, medical technology, electronics & high-tech, mechanical and plant engineering, etc., • Experience in designing, configuring, or customizing enterprise PLM solutions., • Able to work autonomously and focus on goals., • Experience in leading software integration projects, • Knowledge of IT architectures related to PLM (client-server, cloud, SaaS, ...), software development, interfaces, and database systems., • Customer service-oriented, • Experience in conducting and managing workshops., • A career in a new and expanding business unit and an individual development plan., • Broad responsibilities in the design of PLM solutions and their implementation in international teams, • Work from home and - as needed - at customer sites., • A company car or a comparable mobility package as well as a smart phone, • An insurance package. Your X-Factor • Work ethic: You are a consummate professional., • Aptitude: You have an innate capacity to transition from project to project without skipping a beat., • Communication: You have excellent written and verbal communication skills for coordination across projects and teams., • Impact: You are a critical thinker with an emphasis on creativity and innovation., • Passion: You have the drive to succeed paired with a continuous hunger to learn., • Leadership: You are trusted, empathetic, accountable, and empower others around you. Who We Are? ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

Service Engineer - Day Jobs in Orpington at Stannah - Join Our Team! We are looking for an experienced Service Engineer who has Stairlift experience to cover a route across North London As a Service Engineer at Stannah, you will play a vital role in keeping our customers moving in their own homes which is a passion of ours. This is a fantastic opportunity to join the Orpington Service Branch where you will be responsible for servicing and repair of stairlifts, micro-lifts and goods lifting equipment. We believe in taking care of our people, ensuring each one feels valued and recognised for the part they play in making this business a success. There are plenty of opportunities to develop skill sets and progress into new challenges within the company. Our ideal candidate would be qualified with an NVQ Level 2 Lift Engineering (or equivalent) or have transferable electrical/mechanical engineering experience. All our Service Engineers are equipped with company van, mobile phone and tablet, therefore a valid UK driving licence along with a clean DBS are essential for this role. You will be required to participate in our on-call rota and in return, you will receive a competitive standby allowance and call-out payment on top of a competitive base salary. Working Hours: 7.30am - 4.45pm Mon - Thurs 7.30am - 3.45pm Fri Service Engineer Responsibilities: Servicing, minor repairs and call out visits on disabled aid products, micro-lifts and goods lifts Ensure a high standard of service and customer care is maintained Conduct effective risk assessments Completion of log cards Service Engineer Requirements: NVQ level 2 in Lift Engineering or equivalent is desirable. Excellent mechanical and electrical engineering knowledge is essential Stairlift experience Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Sick Pay Enhanced maternity and paternity provision Free parking We reserve the right to close this vacancy early if we receive high numbers of applications for the role. MandROrpington PandoLogic. , Location: London, ENG - N4 1AQ

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

ROLE: Aftersales Manager (Automotive) PACKAGE: • Basic Salary - £60,000, • OTE – up to £90,000, • Company car, • 33 days annual leave, • Full Time/Permanent, • Working hours: 7: 00 - 5:00 (Flexible), • Monday - Friday + 1 in 3 Saturday mornings Overview: Seeking an experienced and motivated Aftersales Manager to join the team. As the Aftersales Manager, you will be responsible for managing the aftersales operations of the company, ensuring customer satisfaction and driving sales growth. This is a key leadership role that requires excellent communication, organizational, and sales management skills. Responsibilities: • Develop and implement strategies to maximize aftersales revenue and profitability, • Manage a team of aftersales staff, providing guidance, training, and performance evaluations, • Monitor and analyse KPIs to identify areas for improvement, • Ensure efficient and effective handling of customer inquiries, complaints, and warranty claims, • Collaborate with other departments to ensure seamless coordination of aftersales activities, • Develop and maintain strong relationships with customers to generate repeat business, • Implement upselling techniques to increase revenue from aftersales services, • Stay up-to-date with industry trends and advancements in aftersales practices, • Utilize software systems to track customer interactions, sales data, and service history, • Maintain a high level of professionalism and phone etiquette when interacting with customers Experience: • Previous experience in aftersales management or a similar role, • Strong sales background with a track record of achieving targets, • Excellent organizational skills with the ability to prioritize tasks effectively, • Experience in upselling techniques and strategies, • Proficient in using CRM and sales tracking software, • Exceptional communication skills, both verbal and written, • Demonstrated ability to lead and motivate a team We look forward to hearing from you

About frank green At frank green, we’re on a mission to create beautifully designed, innovative, and sustainable products that eliminate single-use plastic. But we’re not stopping there. We’re building a global movement that changes the way people think about consumption, one reusable product at a time. We are an Australian based business, with growing success in North America, Asia and EMEA. Our beautiful products are now found in millions of homes around the world, and our team is the driving force behind that growth. We’re creative, passionate, and always pushing the boundaries of what’s possible, from product design to brand storytelling and engagement with community. Right now is an incredibly exciting time to join frank green as we scale our brand globally taking an already loved brand and turning it into an enduring cultural icon. Your New Role As our London based Customer Supply & Experience Manager, you’ll take the lead on developing and managing all aspects of ensuring our customers receive our beautiful products efficiently, accurately and always in showcase condition. Reporting to our UK Managing Director, you’ll work closely with with local and global stakeholders to ensure we plan and develop processes to help achieve our business goals. You will work very closely with our 3PL to guide and support them in their critical fulfilment responsibilities. Your Day to Day Supply Chain Management: • Aligning with our UK 3PL, develop and implement supply chain strategies that align with company goals and enhance operational efficiency., • Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions., • Design and implement customer experience initiatives that drive satisfaction and loyalty throughout the supply chain process., • Act as the primary point of contact for customer inquiries related to supply chain issues, ensuring timely and effective resolutions., • Work closely with sales, marketing, and logistics teams to ensure alignment and effective communication regarding customer needs and operational capabilities., • Utilize data analytics to assess operational performance and customer experience, generating reports for senior management., • Identify key performance indicators (KPIs) and create dashboards to monitor progress and drive decision-making., • Lead process improvement initiatives focused on efficiency, cost reduction, and customer satisfaction., • Stay updated on industry trends and best practices and customer experience strategies. What You Need • Strong leadership abilities and project management skills., • Ability to thrive in a fast-paced, dynamic environment., • Customer-focused mindset with a passion for delivering exceptional service., • Strong knowledge of supply chain processes, logistics, and inventory management., • Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making., • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams., • Advanced systems & processes skills (setup/develop and maintain), • 8+ years of experience in supply chain management, logistics, customer experience, or a related field., • Experience in Netsuite ERP preferred, • Extensive experience working directly with customers, • Trained in supply chain management software and data analysis tools The Perks • Hybrid working environment, • Generous team discount on all frank green products, • Opportunities to grow your career in a fast-moving, purpose-led brand, • Birthday leave, take the day off to celebrate you!, • Generous parental leave, • Health Insurance and Retirement Plan benefits Our Culture At frank green, we believe diversity makes us better. Our team is creative, pragmatic, and driven by the mindset that "anything is possible." We love what we do, the impact it has, and we bring passion, creativity, and energy into every project. We're always growing, learning, adapting, and having a lot of fun along the way. We’re here to do great work, and do it with purpose. Next Steps Hit apply to submit your application. Every application we receive is reviewed by a real person, no bots, no algorithms. We aim to get back to every candidate via phone or email within 5 business days of receiving your application. We can’t wait to meet you.

Position: Student Success Tutor Pay: £28,000 Per Annum Employment Type: Full-time Location: London About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role: The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instil confidence in their studies at Elizabeth School of London. Main duties and responsibilities: The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications: • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits: • Annual leave (7.2 weeks including bank holidays), • Workplace pension scheme., • Company Sick Policy, • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

The Global Guest Experience Manager will be responsible for overseeing Guest Experience operations across all brands. This role includes managing and developing the Guest Experience team to ensure consistent performance and service excellence. The team is divided across multiple locations — two properties in London, one office in London, and remote team members based in Brazil. In total, the position will manage eight Guest Experience Coordinators and one Guest Experience Supervisor. As the primary point of contact for customer complaints and escalations, you will work closely with internal departments, external suppliers, and building management to ensure all issues are properly addressed in a timely manner and guests enjoy a seamless experience. The position will also be heavily involved in Customer Experience journey planning and execution. This role requires a strong focus on customer experience, team leadership, and relationship management, ensuring that every interaction reflects the company’s commitment to quality and hospitality. Priorities • Focus on the guest experience., • Improve communication with guests and bookers., • Provide team training (theoretical and on-site)., • Monitor and evaluate team performance., • Act proactively to prevent complaints., • Manage service recovery effectively., • Monitor guest feedback on OTA channels. Main Responsibilities • Deliver exceptional customer service, ensuring each guest feels welcome from the moment they arrive., • Act proactively to prevent complaints by anticipating potential issues based on prior experiences and a thorough understanding of our portfolio., • Take ownership of guest issues and escalate matters appropriately to other departments, prioritizing complaints according to their severity., • Oversee service recovery — determine when a formal apology, gesture, or compensation is appropriate (either by our team or suppliers)., • Communicate effectively with all departments, sharing key information about guests (requests, issues, preferences), particularly for guests who have previously reported dissatisfaction, to prevent recurrence., • For corporate guest issues, inform the Sales Department in advance of the solution so they can communicate proactively with the client company., • Motivate and support the Customer Experience Team to reach their full potential., • Develop and implement policies and procedures for the Customer Experience Team., • Oversee team training, ensuring key service standards are reviewed, reassessed, and reinforced regularly to maintain consistency across all team members., • Collaborate with the Head of Operations to review and formalize operational procedures., • Supervise Health & Safety training for the Customer Experience Team., • Monitor team productivity, ensuring the Issue Log is maintained accurately and completed within set deadlines., • Oversee communication between the team and guests (email, phone, and live chat), ensuring efficiency and high service standards., • Conduct performance appraisals and manage HR processes for the team., • Ensure appropriate staffing levels to deliver consistent service quality., • Participate in the Duty Manager rotation program as required., • Manage courtesy communications (email, WhatsApp, calls) for arriving and departing guests, particularly corporate clients., • Encourage guests to complete feedback surveys to enhance service standards., • Provide suggestions and innovative ideas to improve the guest experience., • Personally handle complex guest issues, taking ownership and escalating when necessary., • Maintain strong relationships with key contractors, bookers, managing agents, and landlords to ensure efficient issue resolution globally., • Assist the Property Services Team as needed to maintain exceptional customer service., • Maintain thorough product knowledge and an understanding of common guest issues within serviced apartments., • Ensure adherence to response time standards., • Act as the escalation point for complex cases, guiding the team and advising on effective responses.

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: We are looking for a client-facing Signavio Business Process Solution Specialist to join our consulting team. This role is pivotal in helping clients design and build their enterprise process architecture, including taxonomy and governance structures, while enabling effective use of the Signavio toolset. You will work closely with stakeholders across clients businesses to drive adoption, ensure quality, and support transformation initiatives. Duties/Responsibilities: • Lead or support client engagements focused on process design, taxonomy development, and governance modelling using Signavio., • Facilitate workshops to define process hierarchies, naming conventions, ownership models, and lifecycle governance., • Enable and train client teams on the use of Signavio Collaboration Hub and Process Manager., • Support the setup and configuration of the Signavio workspace, including folder structures, user roles,SSO and approval workflows., • Act as a trusted advisor to clients on best practices for process documentation, collaboration, and governance., • Collaborate with internal and client teams to ensure alignment between business objectives and process architecture., • Monitor adoption and usage of the Signavio suite, providing insights and recommendations for continuous improvement., • Contribute to internal knowledge assets, accelerators, and reusable templates for process design and enablement., • Familiarity with Signavio Process Insights and Process Intelligence for process mining and performance analysis. Required Skills/Abilities: Technical: • Proficiency in Signavio suite, • Understanding of BPMN 2.0 modelling standards., • Integration with CALM, • Setting up SSO with variety of IDP’s, • Excellent verbal and written communication skills., • Strong interpersonal and customer service skills., • Exceptional analytical and problem-solving abilities., • Results-driven mindset., • Ability to work in virtual teams across time zones., • Self-motivated with a desire to learn and tackle new challenges., • Intellectual curiosity for technological innovation. Education and Experience: • Significant experience with SAP Signavio, • Considerable experience with S/4HANA, • Experience in business process management, process modelling, or digital transformation. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Priorities your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

About the Job 💰 Role | Philanthropy Officer 🎯 Areas | Donor relations, fundraising support, stakeholder engagement 📍 Based | City of London 💻 Remote | Hybrid working 💷 Offer | £33,000 per annum Hi 👋 Our client is a well-established charity dedicated to making a meaningful impact in the lives of those they support. They are now seeking a Philanthropy Officer to strengthen relationships with corporate partners, donors, and supporters, ensuring all fundraising and engagement activity is delivered to the highest standard. 💥 As a Philanthropy Officer, you will: • Provide excellent customer service to supporters, partners, and donors via phone, email, and in person, • Develop and maintain strong relationships with existing and prospective corporate partners and individual donors, • Support the planning and delivery of philanthropy campaigns, events, and partnerships, • Maintain accurate records on the fundraising database, ensuring information is up to date and compliant, • Conduct research to identify new giving opportunities and prepare reports or proposals, • Support the philanthropy team with administrative tasks, planning, and coordination, • Assist in meeting income generation targets and deadlines while maintaining high-quality standards, • Proven experience in delivering excellent customer service both face to face and remotely, • Strong relationship management skills with the ability to engage confidently at all levels, • A good understanding of developing and managing corporate or individual giving partnerships, • Confident in managing databases and maintaining accurate supporter records, • Strong organisational and administrative skills with the ability to prioritise workloads effectively, • Demonstrable ability to work both independently and as part of a team, • Excellent time management skills and the ability to work under pressure to meet deadlines, • Competent IT user with experience of Microsoft Word, Excel, and databases, • Strong research skills with the ability to gather and report relevant information, • Willingness to travel within the UK during business hours when required, • Hybrid working with flexibility around office days, • 25 days annual leave plus bank holidays, • Pension scheme and wellbeing support, • Opportunities for professional development and progression, • Supportive and inclusive team environment

Below is some generic info mostly AI generated to fill out space but... If you love audio (preferably with a practical background), are hungry to grow and take ownership of something and you think SEPIA is a cool idea. Apply. We adjust roles to exceptional people. For everyone else who needs it... Karno is a technology company dedicated to creating innovative, large-scale products that drive transformation in the arts and entertainment industries. With a focus on enabling these industries to evolve, Karno delivers forward-thinking solutions to meet their dynamic needs. Our team is passionate about developing tools that inspire growth and progress in the creative sector. We strive to pioneer advancements that make a real impact. We’re looking for an in-house sales executive with strong automation skills/interest to join our sales team as we scale our product and distribution lines. This role has a core administrative element, but we expect this to fairly quickly only be part of the role, with the rest of the role defined on the person who applies. Responsibilities • Running day-to-day Shopify admin: draft orders, B2B pricing and customer tags, order edits, returns/exchanges, discount codes, shipping rules and notifications, • Maintaining and extending Shopify Flow and no-code automations (Make/Zapier), including Attio ↔ Shopify ↔ Unleashed/Xero integrations, monitoring runs and resolving failures, • Qualifying inbound enquiries, preparing accurate quotes/proformas, and closing small/medium orders while protecting margin and terms, • Providing account management support (not the primary AM): scheduled check-ins, relationship notes, stock/ETA updates, and campaign follow-ups, • Delivering responsive customer service across phone/email, opening and tracking RMAs with Operations as needed, • Coordinating demos/loaners and completing post-show follow-ups to build relationships with dealers/distributors, • Keeping data hygiene tight: correct SKUs/pricing/Incoterms on quotes and clean notes/tasks in Attio, • Liaising with UK/NL/US warehouses to confirm pick/pack/ship, track deliveries, and escalate issues, • Preparing simple weekly reports on pipeline, orders, win/loss notes, and automation health Key Requirements • Must have pro audio experience, • The ideal candidate will be creative and passionate, • Be comfortable with no-code/low-code (Make preferred; Zapier acceptable), basic webhooks/API keys, and systems integrations, • Have strong Excel/Google Sheets skills (lookups, pivots, CSV import/export and data validation), • Be organised, numerate, service-minded, and disciplined with process and documentation, • Be audio-literate and credible with engineers, installers and buyers You should have some or all of the following • Experience with Attio (CRM), Unleashed (ERP) and Xero, • B2B dealer/distributor sales experience in pro audio/MI/AV, • Familiarity with Incoterms, VAT/EORI basics and HTS/HS codes, • Trade show support experience and structured follow-up habits, • Have proven Shopify admin experience and confidence with Shopify Flow (or similar automation tools), • Interest in professional audio (live, studio, install) Additional Information • Full Time position, • Based in Canary Wharf, Office based role, • Salary depending on experience + performance bonus

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact • Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices, • Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction, • Triage and resolve technical issues via ticketing systems, phone, and remote sessions, • Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams, • Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions, • Share insights from customer interactions to improve our product and support experience, • Document troubleshooting steps and resolutions clearly for both internal and customer use, • Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: • Have lived in the UK for the last 5 consecutive years, or, • Hold British Citizenship, • This is essential to obtain UK Security Clearance and is a strict hiring requirement., • Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively, • Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries, • In-depth understanding of public cloud platforms and deployment best practices, • Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE), • Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks., • Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations, • Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical, • Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages, • 3–5 years of experience in Technical Support, or similar hands-on roles, • Bachelor’s/Master’s degree in a technical field or equivalent practical/military experience Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

AutoGrab is a leading automotive technology company transforming how vehicles are valued, sourced, and sold. Founded in Melbourne in 2020, we’ve built an AI-driven platform that enables dealerships, finance providers, and insurers to make smarter, faster, and more profitable decisions. Our software powers intelligent vehicle pricing, inventory management, and customer retention strategies across thousands of users, with operations spanning Australia, New Zealand, Malaysia, and now expanding into the UK. Backed by global data partnerships and a relentless focus on innovation, AutoGrab is redefining the way the automotive ecosystem connects and transacts. Ranked #19 in the 2024 Deloitte Tech Fast 50 and recognised among Australia’s Top 100 Fast Starters and LinkedIn’s Top 25 Startups, AutoGrab is one of the fastest-growing tech companies in the region — and we’re just getting started. Role Overview As a Customer Support Specialist, you’ll be the primary contact for our customers — guiding onboarding, resolving enquiries, and building durable relationships that drive adoption and retention. This is a hands-on, phone-forward role ideal for people with call centre, customer support, or dealership service advisor backgrounds who love helping customers and can switch seamlessly between product support, follow-ups, and clear documentation. Key Responsibilities Customer Onboarding & Engagement • Lead new customers through setup, configuration, and initial product training, • Making and adjusting bookings through leads and supporting with appointments planning for Business Development Managers, • Deliver clear how-to resources and ensure early adoption and confidence with AutoGrab tools., • Maintain proactive, scheduled check-ins with crisp phone and written communication. Customer Advocacy & Retention • Champion the customer voice; collect and relay feedback to influence roadmap and quality improvements., • Monitor health/usage to identify at-risk accounts, reduce churn, and support renewals and upsell conversations. Operational Excellence & Administration • Proactive follow-up: Close the loop on outstanding questions and queues; confirm outcomes and next steps with customers., • CRM management: Keep impeccable notes, tasks, and case histories in the CRM and support tools. Field & Product Familiarity • Apply practical understanding of dealership operations and workflows in conversations with users., • Occasionally participate in onsite/ride-along sessions to deepen product and customer insight, Skills & Experience • Customer support background — call centre, dealer service advisor, help desk, or similar, with a service mindset., • High-level communication skills — confident phone-based verbal support and crisp, professional written comms., • Strong administrative/organisational skills — disciplined time/calendar management, follow-ups, and case ownership., • Technical proficiency — comfortable across a variety of software and browsers, basic diagnostics, and step-by-step troubleshooting., • Demonstrated ability to work autonomously, manage competing priorities, and meet support Business Development Managers. What we offer • Hybrid working model, • Employee Assistance Program, • Career growth opportunities in a global, high-growth technology company

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future. Your Impact • Respond to user-reported issues in adherence to established Service Level Agreements, • Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions, • Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise, • Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix, • Provide timely feedback into the development process on customer-reported product problems, • Document actions to effectively communicate information internally and to customers, • Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications • Previous experience with Endpoint Security software is required, • SIEM experience, including -, • Deep understanding of how SIEMs works, • Experience in creating custom collections and data parsing, • Experience in creating complex correlation rules, reports and dashboard, • Experience in integration and implementation of SIEMs, • Experience working with EDR tools, • Experience with strong communication and customer service skills, • Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols, • Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging), • 4+ years of experience as a Support Engineer, • Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction., • Excellent written and verbal communication skills, • Strong customer advocacy skills and experience, ability to work in difficult customer situations, • Knowledge of Cloud infrastructure a plus, • Experience in incident response a plus, • Experience with scripting a plus The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new ones, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $xxx/yr - $xxx/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: Join our team as an Application Consultant specialising in SAP EPPM & Professional Services, where you will contribute to mid-market projects in the UK. We are seeking a skilled professional with expertise in SAP EPPM & Professional Services, particularly in S/4HANA Public Cloud. Certification in S/4HANA is highly advantageous, demonstrating your commitment to excellence in SAP solutions. While knowledge of S/4HANA on-premise is beneficial, we also welcome candidates with SAP ECC experience and the right attitude to transition to S/4HANA. Your role will involve delivering innovative solutions tailored to mid-sized organizations, leveraging your understanding of their unique requirements to drive impactful transformations. As an Application Consultant, you will have the opportunity to work on exciting projects within the UK mid-market, directly impacting our clients' success and growth. Join a collaborative team environment that values continuous learning and development, offering opportunities to expand your skills and advance your career in SAP EPPM & Professional Services and S/4HANA. If you are passionate about SAP Projects and Professional Services Solutions, possess expertise in S/4HANA, and thrive in delivering tailored solutions to mid-market clients, we invite you to apply and be part of our mission to drive innovation and excellence in SAP solutions. Duties/Responsibilities: • Work on client projects to provide SAP consultancy at a functional level., • Undergo SAP Certification in SAP S/4HANA Public Cloud., • Travel to client site as and when needed in UK., • Some opportunities to work remotely depending on client requirements., • Provide input into pre-sales opportunities as and when needed., • Possibility of travel to international travel on occasional basis. Required Skills/Abilities: To fulfil the role of Application Consultant you will need to demonstrate the following attributes: Technical – good working knowledge of the following areas of SAP. SAP Enterprise Projects - • Knowledge of Project Structures, • Knowledge of Financial Cost Planning & Budgeting processes, • Integration w/ other modules e.g. Procurement, Sales, Finance, • Period End Processes (e.g. Settlement, Revenue Recognition, • S/4 Timesheeting SAP Professional Services - • Knowledge of Project Structures within Professional Services, • Knowledge of Financial Cost / Revenue Planning, • Integration w/ Sales and Revenue Recognition processes, • Period End Processes, • S/4 Timesheeting General - • Knowledge of relevant Best Practices within both Enterprise Projects and Professional Services, • Knowledge of Extensibility options within Enterprise Projects and Professional Services (e.g. Custom Fields). Non-Technical: • Excellent verbal and written communication, • Strong Presentational skills, • Excellent interpersonal and customer service skills with the ability to advocate standard public cloud functionality to a client, • Strong analytical and problem-solving skills, • Results driven, • Ability to work in (virtual) teams at all levels, across all time zones, • Self-motivation with a drive to learn and pick up new challenges, • Intellectual curiosity for technical innovation Nonessential skills: • University degree or an equivalent technical/IT education, • 7+ years SAP Experience, • Preferably 4 years S/4HANA “on-premise” version, • Ideally 2 years plus S/4HANA Public Cloud experience Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

🚨NEW OPPORTUNITY‼️ Role: Mortgage Administrator Location: Essex Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process. This is an office based role Monday - Friday during probation [3 months] then will become Hybrid. Responsibilities: • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued., • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible, • Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct, • Keeping clients updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible, • Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies, • Experience in the mortgage broking industry vital, • Excellent written & verbal communication skills, • Meticulous with a keen eye for detail, • Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, • Ability to work under pressure and problem solve, both independently and as part of the team, • Computer literate and familiarity with Microsoft office, • Well organised with excellent time keeping, • Pension, • Competitive Holiday Entitlement, • Flexible working hours, • HR & Well Being Services, • Company Events, • £30,000 - £35,000 If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

🔎 Role: Senior Talent Partner 360 📍 Location: 22 Bishopgates, Liverpool street, we offer 2 days home office! ✉️ Contact: Who are we? 🤝 At Elemed, we recruit the people that get amazing medical technology to patients all over the world. From life saving products such as artificial hearts to innovative cancer fighting radiotherapy machines, the people we place truly change lives and we are proud to be a part of that. Our clients range from startup companies of 5 people, to global corporations with locations all over the world. Today, our focus is roles based in the major European markets like Switzerland, France, Germany, NL and our aim is to become the overall EU market leader in medtech talent management. Elemed is now 10 years old and we are in a seriously exciting time of our journey as we look to scale and grow to meet unprecedented market need. Our recruiting style is focussed on building and converting long term relationships with our candidates and companies, providing excellent candidate and customer experience and nurturing talent, not only when they are looking for a job but throughout their careers. We do this through our unique community led initiatives like Elemed mentoring academy, our podcast, our exclusive Community group and more. 🔸 Your mission As talent partner (360) you will be responsible for creating an exceptional candidate and customer experience with our community. You will be the face of the company towards candidates and customers within your specific market. Your mission will be to win business, build relationships, network, manage client relationships and recruit potential candidates within your market. We strive to be ethical, knowledgeable, and a genuine partner not only to our customers but to our candidates. You will be expected to uphold those values whilst becoming a valued member of our team. This role is targeted, and you are expected to meet those targets. 🔹 Company facing responsibilities • Developing long term relationships and partnerships with clients by building an understanding of their structure, culture, hiring needs and preferences, • Understanding client requirements at both a strategic and tactical level to offer the best business solutions, • Leveraging Elemed solutions across all areas of talent management, having responsibility for pitching, winning business, negotiating new contracts and developing custom proposals in order to best serve our clients’ needs., • Building strong commercial and long-term relationships with clients, • Work collaboratively with other business areas (marketing/delivery) to leverage opportunity and develop joined-up propositions., • To achieve personal KPIs and sales targets, • Training new members of the team, • Be the team’s role model, leading by example and demonstrating what success in recruitment looks like. 🔸Candidate facing responsibilities • You will inherit a warm desk and be responsible for nurturing and developing these relationships, with our talent community, • Running search campaigns both online, on the phone, and by using your own creativity to identify candidates within the market, • (Creative) Headhunting and market mapping (figuring out who works where and who knows who) to establish yourself as the “go-to” talent scout in your market, • Keeping a finger on the pulse of Mergers, Acquisitions, and anything that might lead to movement within the market, headhunting and reaching out to candidates to propose them new opportunities, • Managing contact with candidates; i.e messaging, initial prescreens, through to offer negotiation and start date follow up, • Providing interview coaching, general career advice and proposing other Elemed solutions such as Elemed Mentoring Academy to our talent pool, • Converting target cold candidates to warm candidates within our community, • Using our customised CRM to manage, update, record and document all conversations, candidate records and actions., • To uphold the company’s values and service, • Drive leads through CV profiling, reference checking, candidate interviewing and questioning., • CV preparation and own administration, • Any other relevant ad-hoc duties as required by the Director 🔹Success – how is the role measured? • Number of placements, • New business/development of existing accounts, • Exclusive/retained business, • Fees generated in comparison to targets, • Ratios (CVs to interviews, interviews to placements etc.), • Time to fill, • Candidate & client NPS feedback, • Leads generated 🔸Why join us? • No red tape, no company politics and a fast moving decision making process, • Economic stability - even though we are a small enterprise, we have enough money in the bank to fund our ambitious growth plans., • Flexibility - we believe in playing to everyone’s strengths and shaping the role around your key skills, • Minimal admin - we want as much of your time as possible to be focussed on recruiting and relationship building and we have cut away almost all of the admin side of the job (we have a really cool tech stack to facilitate this), • A chance to really help build something, and have an impact on the future of our business, • A huge opportunity to fast track your career as the team and company grows 💜 Our values FORWARD THINKING - We do things differently. We find creative and innovative solutions for our community. We lead the way. STRIVING FOR EXCELLENCE - We don't settle for average. We work hard to exceed expectations. We are passionate about everything we do. COLLABORATION - We are a team with a common purpose. We share, we support, we celebrate. Collaboration is the key to our success. HONESTY - We believe in transparency and two-way communication. Be straightforward, upfront and supportive. 🔹 What we are looking for This role is perfect for someone who loves the essence of a 360 role and keeping multiple plates spinning. You need to be great at working with people, building relationships and problem solving. If you want to move your relationships from just “well known recruiter” to trusted talent adviser and business partner, this is the role for you. • Honest, upfront and direct communication style, • 3+ years of experience recruiting in a permanent, candidate short, technical market., • Experience covering international/european markets, • 360 Recruitment experience (agency or internal) in the medical device or diagnostics industry with strong existing relationships, • Track record overachieving targets, • Independent, works with urgency, and is a sponge., • Strong search skills: using Linkedin recruiter, advanced Boolean search, headhunting, lead generation, CV stripping, • Consistent placements over minimum of a 1 year period, • Resilient, creative, curious, process driven, and able to build relationships, • Ideal: you speak a second language ✉️ If you are interested in this exciting role, please send your application directly to 📲 Would you like to find out more about our open opportunities? Visit Please note: Only candidates meeting the requirements set out in the role profile above, will be considered in the application process. We spend a lot of time tailor writing our job descriptions to provide as much information as possible to prospective candidates. We’d appreciate if you’d also carefully review the profile and only apply if you meet the requirements set out in the description. 🩺 Elemed is Europe’s leading MedTech technical recruiter. We serve within the Medical device, diagnostic and combination device arena, working with Managers up to VP of Quality and Regulatory. Our team helps medical device experts of today become leaders of tomorrow. At Elemed, we recruit exceptional people that solve regulatory and compliance problems, so patients can have access to safe, innovative and life-changing Medical Devices. • ⚖️ We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: Self Employed - Full Time/Part Time - Main source of income or side hustle, you decide Working Hours: Work your desired hours Annual Salary: Commissions only - OTE £80,000 to £100,000 per year Location: Based in London / Birmingham / Manchester / Leeds / Cardiff / Swansea / Nottingham / Sheffield / Northampton / Leicester or Derby - Remote/Work from home from any of those locations NOTE: You need to have full right to work in the UK with full settled status for this role. We will not consider candidates with visa. ABOUT UAPP At UAPP, we are dedicated to making the process of applying to universities in the UK easier for students worldwide and streamlining the recruitment process for universities. Our Edtech platform is designed to provide students with the resources and support they need to embark on their higher education journey and help universities engage with prospective students seamlessly. UAPP is now expanding its global footprint and recruiting across the UK and Europe to extend its services to many more aspirants. ROLE RESPONSIBILITIES As an Student Recruitment Consultant at UAPP, you will play a vital role in guiding students through the university admissions process. The ideal candidate will possess excellent communication skills, a deep understanding of UK universities, and the ability to build a strong community presence. This role requires staying updated on industry trends, effective marketing, lead generation, and exceptional customer service to ensure successful student conversions. • Stay updated on UK university programs, entry criteria, and industry trends to offer accurate advice., • Build your own pipeline and generate your own leads (training will be given), • Provide personalized guidance to students on university options, courses, and admission requirements., • Provide a high level of customer service to prospective and current students, establishing strong relationships., • Guide students through the entire admissions process, from application submission to enrolment., • Implement strategies to enhance the conversion rate of prospective students to successful enrolments., • Engage with local communities, schools, and educational institutions to build a network., • Represent UAPP at relevant events and activities to enhance the company's presence., • Participate in events, record videos, promote UAPP on social media and implement new content ideas on social media channels. ESSENTIAL REQUIREMENTS The candidate applying for the role should have the following: • No restriction in your working hours, • Access to a laptop, a phone and a good internet connection, • The ability to start soon, • Excellent communication and interpersonal skills, • Customer-focused mindset with the ability to build strong relationships, • Excellent attention to details, • Excellent phone manners, • A very good level of spoken and written English, • Access to a phone/laptop and a good internet connection., • Hunger for learning, • Hunger to do well for yourself and earn uncapped commissions DESIRABLE REQUIREMENTS • Sales experience., • Recruitment experience, • Customer Service experience BENEFITS • Full training offered, • Uncapped commission, • Mentoring and coaching support To stay updated about more roles in the organization and UAPP, follow us on: LinkedIn: Instagram: Facebook: X:

🚨NEW OPPORTUNITY‼️ Role: Insurance Broker / Protection Advisor Location: London/Essex Tenure: Full-Time | Hybrid Proper Recruitment are delighted to be working with a growing brokerage in Essex, seeking a motivated Insurance Broker / Protection Specialist to provide tailored protection advice (Life, Critical Illness, Income Protection, Home/Buildings & Contents) to individuals, families and company directors. You’ll thrive in a fast-paced, target-driven environment, delivering outstanding service while helping clients secure financial peace of mind. This role is hybrid working role. Responsibilities: • Consult with clients to understand their protection needs, lifestyle and financial goals, • Provide whole-of-market or panel-based advice across Life, CI, IP and Home/Buildings & Contents insurance, • Prepare quotes, comparisons and clear recommendations aligned to client requirements, • Ensure full compliance with FCA/network guidelines and internal procedures, • Maintain strong product knowledge and keep up with industry changes, • Build long-term client relationships through exceptional service and timely follow-up, • Achieve and exceed personal and team-based sales targets and KPIs, • Maintain accurate records; submit applications via CRM and insurer portals, • Handle policy amendments, renewals and post-sale client queries Requirements: • 1–2+ years’ experience in insurance, financial services or protection sales (ideally advised), • Strong knowledge of Life, Critical Illness, Income Protection and Home insurance products, • Excellent communication, rapport-building and objection-handling skills, • Target-driven, self-motivated; able to work independently and as part of a team, • Familiarity with FCA requirements and working in a regulated environment, • Confident using CRM systems and insurer portals, • CeMAP, R05 or equivalent qualifications (or ability to trade) Benefits: • Competitive base salary with generous commission structure, • Access to high-quality, warm leads from established mortgage businesses, • Ongoing training, CPD and support from experienced team leaders, • Clear career progression and support towards industry qualifications, • Flexible working options (office-based/hybrid subject to experience), • Supportive, team-oriented culture focused on integrity and customer outcomes, • Pension, • Competitive Holiday Entitlement, • HR & Wellbeing Services, • Company Events / Mentoring & Coaching, • Hybrid Salary: • £30,000–£35,000 base + commission [OTE £75,000+] If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Job Title: Sales and Tailoring Assistant Location: Norton & Sons, Savile Row, London Position Type: Full-time, 5 days a week (including Saturdays) About Us: Established in 1821, Norton & Sons is one of Savile Row’s most storied tailors, known for our uncompromised craftsmanship and commitment to contemporary bespoke tailoring. As our business continues to grow, we are looking for a dedicated Sales and Tailoring Assistant to join our dynamic team on Savile Row. Role Overview: We are seeking a personable, highly motivated Sales and Tailoring Assistant who can help drive sales across our Bespoke, Made to Measure, and Ready to Wear offerings. As well as sales, this role offers the opportunity to help out with the smooth running of the behind the scenes process - helping to ensure that the workshop is working efficiently alongside our head cutter and undercutter and that customer deadlines are being met. This role is central to the client experience at Norton & Sons and will involve building lasting relationships with new and existing customers while maintaining the exceptional client experience we are known for. Key Responsibilities: Sales & Client Relations • Actively pursue and achieve monthly sales targets across all our available service offerings., • Deliver a personalised client service, offering expert guidance across Bespoke, Made to Measure, and Ready to Wear., • Follow through on all sales with detailed clientelling, proactive communication (including email outreach) and a positive sales attitude, highlighting the signature Norton & Sons bespoke style., • Maintain regular communication with clients, including outreach about seasonal collections, cloth options, trunk shows and appointments., • Work with our head of marketing to create newsletters and marketing ideas for successful future campaigns., • Build long-term relationships with clients through thoughtful follow-ups and a genuine understanding of their preferences and history with Norton & Sons., • Maintain detailed client records using our online system to support ongoing service and re-engagement. In-Store Operations • Support day-to-day operations on the shop floor including fittings, consultations, answering phone enquiries and undertaking general administrative duties., • Reporting to the store manager and working closely with the team, supporting across a variety of tasks as needed to ensure smooth daily operations., • Assist with merchandising, stock management, and general upkeep of the showroom., • Provide feedback on product performance and customer preferences to inform future product development. Trunk Shows & Outreach • Undertake our U.S. trunk shows when needed, representing the brand and securing sales opportunities for our large clientele in the states as well as growing business. Qualifications & Experience • Strong experience in sales with a track record of building excellent client relationships and driving business., • Excellent interpersonal and communication skills, both written and verbal., • Confidence in managing client relationships with discretion, warmth, and professionalism., • Comfortable working as part of a close-knit team in a fast-paced, client-facing environment., • Willingness to occasionally travel to the US as part of our trunk Shows., • Availability to work Saturdays as part of the regular weekly schedule., • Any experience within the tailoring industry, whether that be sewing, cutting or taking client measurements is preferred but not mandatory. Attributes • Warm, approachable, and professional with clients., • A strong interest in menswear, craftsmanship, and heritage brands., • A team player who thrives in a collaborative environment., • A willingness to adapt and take on a variety of roles within a small company., • Passionate about heritage, tailoring and craftsmanship but open to the ideas of innovation in a fast growing name on Savile Row., • Strong organisational skills with attention to detail and deadlines. What We Offer • The opportunity to be part of a respected, growing house on Savile Row., • Exposure to high-end menswear and craftsmanship at the highest level., • A supportive team environment with room for development. For any further enquiries, please contact us at

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Data Solution Architect is a senior role within the Data Management Practice with responsibility for the design of Selective Data Transition / Transformation (SDT) related solutions that meets the needs of our customers. You will work alongside the practice management and SDT / Data teams solutioning and overseeing projects, from early advisory & pre-sales stages to delivery and aftercare. Duties/Responsibilities:- Engage closely with your Data Management colleagues, the internal and external project teams and occasionally 3rd party solution providers to design, implement and quality assure our latest inhouse Data Migration technology, the Natuvion DCS tool and related offerings. This will include: • Support the fast internal capability & capacity growth of our SDT teams in your role as Data Solution Architect, continuously driving to improve our methodology, knowledge base and delivery speed for existing and new projects., • Work closely with our internal onshore, nearshore and offshore resources, and where required with our 3rd party partners, overseeing quality of SDT delivery according to scope and budget., • Collaboratively support the Data Management leadership at any stage of the, • (pre-)sales and deal review processes in defining future project roadmaps, scope and the commercial offerings for the Data workstream., • Lead and co-ordinate integrated workshops with detail and complexity for the Data workstream., • Jointly with the Data Lead of the respective projects, deliver roadmap, scope and knowledge sessions to customers, ensuring that through the design and lifecycle of the project customers are clear on the journey to leveraging value from their SDT solution., • Act as the Data Migration design authority on the relevant SDT projects in which your area of expertise forms a significant element of the overall solution and generate consulting revenue from such activities., • Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new SDT technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge to develop others and make business processes more effective., • Be hands on and be able to support Data Migration Consultants if required., • Be able to lead data stream health check workshops with the projects in area of expertise to identify improvements, both strategic and tactical, and define a roadmap for their delivery if changes are required., • Recognise potential for repeat and extended business with respect to the data service offering by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves, including development and escalation of NTT DATA IP opportunities, as appropriate. Required Skills/Abilities: • Strong background in Selective Data Transformation and Data Migration with a demonstrable technical expertise and experience., • Should be adept at technically leading Data Migration teams through complex SAP Data transformation projects, with the goal of always providing real value to our clients., • Able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the solution architecture field of expertise., • Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex architecture projects. Makes solid and reliable decisions in complex environments., • Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT Data locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise., • Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behavior and communication style. Is a role model and ambassador., • Work on delivery projects across our customer base in varied project scenarios: advisory, solution reviews, Proof of Concepts, Brownfield S/4HANA conversions with Data Transformation / Greenfield / AllField / SAP functionality update implementation projects, as well as Carve-Outs / Mergers and Data Quality focused projects., • Contribute to our team and practice capability and growth; develop yourself and mentor our emerging talent community., • Broad ABAP experience with deep knowledge on ABAP based data selection and transformation logic., • Deep SAP table structure knowledge along with a good understanding of SAP high level business functionality., • Non-SAP system / migration experience desirable, but not required. Personal Profile/Experience: • The successful candidate(s) will be able to demonstrate at least 10 years’ consulting industry experience overall with a minimum of 5 of those years spent working within a Selective Data Transition / Data Migration role., • Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and experience in a structured method, thus making it useful and transferable., • Proven and demonstrable experience in SDT solution design and architecture with successful delivery and experience of at least 5 full project lifecycles., • Should be skilled at leading the data related multi-disciplinary teams (including nearshore, offshore and 3rd party), developing and maintaining strong business relationships and managing data teams through complex SAP projects, with the goal of always providing real value to the client., • Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex data projects. Makes solid and reliable decisions in complex environments. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: * • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Purpose of Role: At Pimlico Plumbers, we're not just London's largest independent servicing and maintenance company, we're also leaders in driving sales through top-tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even more resources and broader opportunities for career growth in the service industry. As a Contact Centre Deputy Manager, you will play a key role in supporting the day-to-day operations of the contact centre, working alongside Contact Centre Managers to ensure the achievement of key KPIs around handle rate, conversion, and job despatch. Key Responsibilities: • Collaborate with Contact Centre Managers to ensure smooth job allocation and despatch, supporting engineers and customers by assisting with job board updates, job ticket administration, and answering queries from engineers and booking coordinators., • Answer phone calls from customers and engineers as required, ensuring that target handle rates are consistently met., • Cover for Contact Centre Managers when needed, maintaining a proactive and professional approach to all calls and queries from both engineers and customers., • Support the achievement of all call centre KPIs, assisting in the conversion of calls and handling complaints in a professional and effective manner., • Assist engineers with diary management and query resolution, ensuring that their operations run smoothly. Experience: • At least 2 years experience leading daily contact centre operations by collaborating with managers to ensure efficient job allocation and despatch, maintaining real-time updates on job boards and ticket administration., • Proven success delivering high-quality customer service., • Acting as a reliable point of contact during managerial absences, professionally handling escalations and maintaining continuity in service delivery., • Contributing to KPI achievement by assisting in call conversion efforts and resolving complaints with empathy and efficiency., • Fostering a positive team environment by promoting high morale, engagement, and collaboration across the contact centre staff. Critical Success Factors: • Maintain customer phone call handling service levels at or above agreed levels., • Achieve overall contact centre conversion at or above the required level., • Minimise engineer query calls to the contact centre regarding team jobs., • Maintain high morale, team spirit, and staff engagement among all team members. About us: Neighborly (yes without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry. In the 14 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year-on-year. Our Brands: • Pimlico Plumbers London, • Drain Doctor, • Bright & Beautiful, • Countrywide Grounds Maintenance, • Dream Doors, • Greensleeves Lawn Care

PE Global is currently recruiting for a Veterinary Technical Advisor for a leading multinational animal health client based in Hook, working 2-3 days in the office and the remaining from home. This is an initial 12 months contract position. The pay rate is between £19.23 and £25.64 per hour PAYE depending on experience. Duties of the role/Responsibilities • To be the first line customer contact for all product technical enquiries received by phone, post and e-mail. Whilst providing exemplary service to all customers: veterinary teams, farmers and pet owners, they will submit, investigate and follow-up report or complaints, • To resolve product complaints when possible, liaising with field veterinarians, quality and other relevant departments as required., • Utilise the global PV software to manage all PV cases in line with global procedures., • Train and support of other members of the technical team as well as the sales force., • Through comprehensive knowledge of the products and the needs of customers, they will provide advice and support to other business areas within the company, for example marketing and operations., • Along with technical consultants, collect and maintain the latest technical information on diseases and treatments in the market areas the company cover, • Being available for ‘on call’ rota for urgent veterinarian inquiries approximately one week in eight. Education/Experience • Veterinary degree and active registration with RCVS, • Minimum two years experience in clinical practice strongly preferred although not essential, • Excellent teamworking skills, • Empathy and passion for veterinary medicine customers and their businesses., • Demonstrated ability to understand, interpret and impart technical/scientific knowledge at appropriate levels, • Excellent communication skills: verbal, written and interpersonal, • Strong sense of personal accountability, • Flexible to learning new products and diseases over time, • Computer literate, • Some overnight travel / attendance at congresses and meetings may be required, • English—written and verbal Interested candidates should submit an updated CV. Please click the link below to apply, alternatively send an up to date CV to

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: HR Operations Intern Type: 1 year FTC Location: London (Hybrid – 3 office days a week) Ready to develop professional competencies and learn new skills in HR operations and work in a dynamic team? Are you passionate about providing operational administrative and compliance support? We have an exciting internship for you – HR Operations! Careers at TCS: It means more. TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Be part of an exciting team where you will be challenged every day., • Work closely and collaborate with several stakeholders., • Support with the ownership of onboarding process, and compliance. The Role As an HR Operations Intern, you will work with internal and external stakeholders to ensure employees are guided through on-boarding during their first few months at TCS. In this role your main duties include maintaining reporting structures with new joiner’s teams, compliance, acting as a point of contact for a range of HR processes. Key responsibilities: • Work with different cross functional teams on on-boarding and integration of permanent and fixed term professionals., • Plan, organize, and conduct induction on a bi-monthly/monthly basis., • Continuously improve the new joiner experience., • Act as the first point of contact and help support the new joiner queries., • Answer general queries via incoming calls and emails., • Work with recruiters and wider operations team to maintain a pipeline of joiners, communicate effectively, and support the team with onboarding of the candidates., • Generate dashboards and prepare daily and/or weekly reports., • Accurate maintenance and update of the various trackers and new joiner files., • Help processing and tracking the invoices., • Ensure compliance to various internal systems and processes., • Liaise with the designated external pre-employment screening vendor., • Collaborate effectively with other relevant teams to ensure that processes follow agreed steps and produce the expected deliverables. Your Profile Key Skills/Knowledge/Experience: • A degree in human resources or relevant area., • Strong communication and presentation skills., • Strong understanding of MS Office, particularly Excel., • The ability to act in a customer service-oriented manner, respond flexibly and promptly., • The ability to articulate the onboarding process elements and guide stakeholders where appropriate., • The ability to deal discreetly with sensitive situations and confidential information., • The ability to operate in a multi-cultural environment and build effective working relationships with multiple stakeholders. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

About the Job 💰 Role | Fundraising Officer 🎯 Areas | Donor relations, fundraising support, stakeholder engagement 📍 Based | City of London 💻 Remote | Hybrid working 💷 Offer | £33,000 per annum Hi 👋 Our client is a well-established charity dedicated to making a meaningful impact in the lives of those they support. They are now seeking a Fundraising Officer to strengthen relationships with corporate partners, donors, and supporters, ensuring all fundraising activity is delivered to the highest standard. 💥 As a Fundraising Officer, you will: • Provide excellent customer service to supporters, partners, and donors via phone, email, and in person., • Develop and maintain strong relationships with existing and prospective corporate partners., • Support the planning and delivery of fundraising campaigns, events, and partnerships., • Maintain accurate records on the fundraising database, ensuring information is up to date and compliant., • Conduct research to identify new fundraising opportunities and prepare reports or proposals., • Support the fundraising team with administrative tasks, planning, and coordination., • Assist in meeting fundraising targets and deadlines while maintaining high-quality standards., • Proven experience in delivering excellent customer service both face to face and remotely., • Strong relationship management skills with the ability to engage confidently at all levels., • A good understanding of developing and managing corporate partnerships., • Confident in managing databases and maintaining accurate supporter records., • Strong organisational and administrative skills, with the ability to prioritise workloads effectively., • Demonstrable ability to work both independently and as part of a team., • Excellent time management skills and the ability to work under pressure to meet deadlines., • Competent IT user with experience of Microsoft Word, Excel, and databases., • Strong research skills with the ability to gather and report relevant information., • Willingness to travel within the UK during business hours when required., • Hybrid working with flexibility around office days., • 25 days annual leave plus bank holidays., • Pension scheme and wellbeing support., • Opportunities for professional development and progression., • Supportive and inclusive team environment.

Escalate complex or unresolved complaints to the Complaints Lead or relevant teams for further investigation. This role will support the Complaints Lead and wider Customer Service team by managing and resolving customer complaints and queries, primarily via email and phone. About the Role Job Title

Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sa

Fire Safety Consultant - Required in around the London area Why Marlowe Fire Security? As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Our Fire Safety Consultants Provide comprehensive Fire Risk Assessment and consultancy services to a diverse portfolio of national and local clients across the United Kingdom. Conduct comprehensive Fire Risk Assessments for designated buildings in accordance with current legislation and best practice. Ensure timely submission of all assessments, consistently meeting contractual Service Level Agreements (SLAs). Maintain an up-to-date and accurate Continuing Professional Development (CPD) log in line with professional standards. Stay informed on evolving industry regulations, standards, and legislative updates relevant to fire safety. Attend client appointments as scheduled, ensuring all commitments are fulfilled with professionalism and accuracy. Gather and verify all relevant information, ensuring the correct documentation and templates are consistently used. Prepare and deliver clear, concise, and compliant reports to the required standard. Act as a professional ambassador for the company, consistently representing the organisation with integrity and a high level of customer service. Meet or exceed performance targets, including the completion of a set number of risk assessments per month. Collaborate effectively with internal teams and departments to ensure a seamless and coordinated service delivery. Requirements Who We’re Looking For In addition to having all the usual attributes of a great Marlowe Fire Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this opportunity, we are specifically looking for candidates who: Hold a current accreditation with a recognised professional body such as the IFE (Institution of Fire Engineers), IFSM (Institute of Fire Safety Managers), or IFPO (Institute of Fire Prevention Officers) . Registered on a recognised Life Safety Risk Register , or willing and eligible to work towards inclusion. Demonstrates a strong customer-focused approach , with a commitment to delivering high-quality service. Possesses excellent verbal and written communication skills , with the ability to engage effectively at all levels. High level of attention to detail , ensuring accuracy and thoroughness in all aspects of work. Approachable and personable , with a friendly and professional manner that supports strong client and team relationships. Strong time management and organisational skills , with the ability to prioritise tasks and meet deadlines. Consistently presents a professional image , both internally and externally, as a representative of the organisation. Benefits Our Commitment to Attracting, Rewarding Retaining Talent At Marlowe Fire Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. Competitive Base Salary – Attractive salaries across the group, typically in the region of £40,000–£45,000 , depending on experience and qualifications. Company Car or Car Allowance – Choose between a fully maintained company vehicle or a generous car allowance of approximately £450 per month . Mobile Phone Laptop Provided – Stay connected and productive with company-issued tech tailored for your role. Pension Scheme – Secure your future with contributions through our trusted Royal London Pension . Life Assurance – Enjoy peace of mind with life cover valued at 4x your annual salary . Generous Annual Leave – Start with a competitive holiday allowance that increases annually up to 25 days , in addition to bank holidays. Mental Health Wellbeing Support – Access to confidential support services and wellbeing initiatives to help you thrive. Referral Bonus Scheme – Earn rewards through our ‘Refer a Friend’ programme , with paid bonuses for each successful referral up to £1000.00 per referral . Employee Recognition Programme – Be acknowledged for your hard work through structured recognition and reward schemes . Long Service Awards – Celebrate your commitment with special recognition at 5-year milestones . Career Development Opportunities – We invest in your future with ongoing training, personal development , and clear progression pathways . A Little More About Marlowe Fire Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment : We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: Alarm Communications acl.uk.com/careers Clymac clymac.co.uk/careers FAFS Fire Security fafsfireandsecurity.com/careers Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/ Morgan Fire Protection morganfire.co.uk/recruitment/ Marlowe Smoke Control marlowe-aov.co.uk/careers/ Marlowe Fire Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Marlowe Fire Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Service Manager (209jc) – London/South East/Remote – up to £45k + Benefits\n\nAre you a former Senior NCO or Officer with a background in mechanical or electrical engineering? Do you have experience leading small teams, managing operations, and coordinating with multiple stakeholders under pressure? Then this opportunity could be an ideal fit as you transition into civilian employment.\n\nDUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY.\n\nOur client, a well-established company with over 30 years of experience in the Lift and Escalator Maintenance and Installation sector, is looking for a Service Manager to join their growing team. Due to continued expansion and demand, they are seeking a motivated, solutions-focused leader to help coordinate their field operations and key client accounts.\n\nWhat You’ll Be Doing\n\nReporting to the Regional Manager, you will lead and manage a team of engineers, ensuring top-tier service delivery across multiple locations, while maintaining operational excellence and customer satisfaction.\n\nKey Responsibilities:\n\nTeam & Operational Leadership\n\n * Lead a team of 3–4 engineers across multiple sites.\n\n * Conduct weekly planning and review meetings to assess KPIs and align strategy.\n\n * Manage engineering schedules and ensure task completion to a high standard.\n\n * Act as the first point of escalation for operational issues—resolve problems swiftly and professionally.\n\nService Delivery & Coordination\n\n * Oversee daily operations via the company’s management system.\n\n * Ensure compliance, accurate reporting, and efficient resource planning.\n\n * Coordinate with Admin Manager to streamline internal processes.\n\nClient & Account Management\n\n * Manage relationships with 40–50 clients responsible for portfolios of up to 300 lifts.\n\n * Ensure high levels of client satisfaction and retention.\n\n * Lead the mobilisation of new contracts—ensuring a smooth transition and operational start-up.\n\nWhat You Bring\n\nThis role is ideal for a veteran with:\n\n * Proven leadership and personnel management skills.\n\n * A solid foundation in mechanical engineering (electrical also useful).\n\n * A calm, mission-focused approach to problem-solving and customer care.\n\n * Experience in managing projects, meeting deadlines, and multitasking across complex workloads.\n\n * Excellent communication and interpersonal skills—able to influence and advise both engineers and clients.\n\n * Familiarity with using management/scheduling software.\n\nWhat’s on Offer\n\n * Up to £45,000 basic salary, with a potential performance-based bonus of 10%\n\n * Electric company vehicle (significant tax benefits)\n\n * 25 days’ holiday + Bank Holidays\n\n * Company pension scheme\n\n * Hybrid working – mix of London Office and remote working\n\nThis role would suit a veteran who has led engineering sections, managed planned maintenance, or overseen service teams within the Royal Engineers, REME, RAF, or Royal Navy technical branches.\n\nFor this role you will need to live within or close to the M25 area.\n\nFor more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd on (phone number removed)

£30,000 – £35,000 + £10,000 Bonus + Company Car + Pension + Training Career Progression Field-Based – M4 Corridor South (Bristol, Bath, Swindon, Cardiff, West London) Are you an engineer or service technician ready to take your first step into sales? Would you thrive representing high-quality engineering products, backed by world-class training and support? This is a rare opportunity to join a global manufacturer of precision tooling systems, supplying some of the most respected names in UK manufacturing and fabrication. The Opportunity You’ll join a friendly, experienced UK sales team, working alongside senior colleagues who will personally coach and mentor you. The business will provide full sales training — everything from territory management to consultative selling and negotiation. You’ll visit customers across your patch, learning how to identify technical challenges and present solutions from a premium tooling range used across bending, punching, and sheet metal fabrication. Key Responsibilities Support the sales team across the M4 Corridor and South of England. Conduct 10–20 customer visits per week, with 5–6 overnight stays per month. Understand customer manufacturing processes and recommend tooling solutions. Develop long-term relationships with engineers, production managers, and buyers. Learn the full sales process from enquiry through to closing orders. About You Background in CNC machining, sheet metal, pressing, bending, or machine tools . Hands-on engineer, service technician, or applications engineer seeking to move into sales. Enthusiastic communicator with the confidence to build relationships and learn on the job. Ambitious, self-motivated, and willing to travel extensively. The Package £30,000 – £40,000 basic + £10,000 bonus potential Company car, pension, laptop, and phone Full sales training and mentoring from industry experts Long-term career progression into territory management