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Optical Assistant We are seeking a dedicated and detail-oriented Optical Assistant to join our team. As an Optical Assistant, you will play a crucial role in providing customer service and assisting in various tasks related to optical care. You will work closely with optometrists and other staff to ensure smooth operations within the practice, from helping customers select eyewear to supporting routine eye exams and fitting glasses and contact lenses. Training will be provided to learn all the necessary skills for this role. Key Responsibilities: Assist patients with the selection of frames, lenses, and eyewear accessories that best suit their needs and preferences. Provide guidance on how to care for glasses and contact lenses. Conduct preliminary tests, such as taking eye measurements and checking visual acuity. Support optometrists during eye exams by preparing equipment and patient records. Handle the fitting and adjustments of glasses and frames. Manage patient scheduling and ensure appointments are efficiently organized. Process insurance claims and assist with billing and payments. Maintain inventory levels and assist with ordering new stock. Provide excellent customer service by answering patient questions, offering recommendations, and ensuring a positive experience. Skills and Qualifications: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment with attention to detail. Knowledge of optical products and services is a plus, but not required. Ability to learn quickly and adapt to new technology and processes. Strong organizational skills and ability to multitask. Previous experience in customer service or retail is preferred. GCSEs in Maths, Science, and English (or equivalent) required. Training will be provided to learn the specific skills and knowledge needed for the role. Work Environment: You will be working in a friendly, patient-focused practice where your contributions are valued. This role requires a customer-first attitude, enthusiasm for the optical industry, and a passion for helping people see the world more clearly.
Now looking for Shiftleaders / Supervisors at Boulebar London! We are a fun-loving pétanque bar based in London. Opened in the Summer of 2023, we are always on the lookout for superstars to help us give our guests the very best experience! We are looking for Shiftleaders / Supervisors to be responsible for service, quality and the overall guest experience during their shift. You have the ultimate responsibility of supervising the team, sales and safety during the shift. You are a leader and a communicator, making sure that the team have the knowledge and tools needed to deliver Boulebar quality and overwhelming service. You work with the Venue Manager to plan daily goals and lead the team to achieve the venue’s targets. We are happy and loving hosts, who are experts in greeting and caring for our guests. You will create an environment for your team to grow, deliver and be focused in the right areas at the right time. You will make sure that the venue operates according to Boulebar standards, with full insight and knowledge of our products, principles and service system. You will work, with the other guild managers, as a team towards your venue targets; sales, number of guests, reviews, ENPS, NPS, and cost-%. Our expectations: You are experienced within hospitality You are passionate about people and service You are able to lead and inspire your team You are highly organised Your tasks Be present at Boulebar by working actively in service. Lead your team through daily shifts, including briefing teammates on daily targets and expectations. Own the ‘guest experience’ whilst in the venue - from atmosphere to service received. Manage the Opening and Closing of the venue, systems and POS. Handle guest feedback and drive reviews. Support staff scheduling and shift planning. Contribute to daily service logs with fellow guilds. Build an in-depth knowledge of our products and menu. Be responsible to maintaining venue standards. Participate in weekly meetings with your management team. Be a team player - you help out! It may happen that you get to help in other areas or functions of the business if there is a need. We will provide you with: Knowledge of our products and how to sell and serve. A tried-and-tested toolbox with all the tools needed to succeed. Detailed insight into how Boulebar works, our business principles, organisation, tools, brand and product. An expert knowledge of (and passion for) pétanque. We love variety and you may have gained your experience from many different places. Mainly, we look for a few key characteristics that we think are important. You should be: Ambitious and love learning new things. Full of energy and passion for people. Organised, self-driven and structured. Have an open and unpretentious approach to things. Together we work every day to develop and offer our guests a unique experience - which not only includes delicious drinks and Street Food, but also a social sport that we love to introduce to new people - pétanque! Where? Boulebar Spitalfields What? Full-time & Part-time When? When can you start?!
Applicants will need to have previously spent time working within a traditional Fabrication Engineering Business. A talented confident Multi Skilled candidate, will need wide shoulders to undertake the following tasks. Take part in managing Health & Safety. Handle wage control. Have good IT skills with an aptitude to promote our products On-Line. Have knowledge of Sage, purchase and sales ledgers as well as preparing everyday sales and purchasing documents. Carry out many other duties as may be required within a compact very busy manufacturing environment.
We're seeking a friendly and skilled Bar Staff member to join our team. As a Bar Staff, you'll be responsible for serving drinks, providing excellent customer service, and maintaining a clean and organized bar area. Key Responsibilities: Serving Drinks: Prepare and serve high-quality alcoholic and non-alcoholic beverages, using a till to take orders and process payments. Customer Service: Engage with customers, advise them on current promotions, and provide product recommendations. Bar Maintenance: Maintain a clean and organized bar area, including quickly responding to spills and other health and safety hazards. Stock Management: Monitor and replenish stock levels as needed. Food Service: Serve food and snacks, and clear tables, wipe surfaces, and operate the dishwasher. Required Skills and Qualifications: Excellent customer service skills Ability to multitask and remain calm in a busy environment Basic math skills and accuracy with handling cash and operating a till Ability to work well in a team and communicate effectively with others Previous experience in the hospitality industry is essential. What We Offer: National Minimum Wage A fun and supportive work environment If you're a motivated and customer-focused individual who is passionate about providing excellent service, we'd love to hear from you!
The Role As Food Safety & Quality Manager, you will be the key player in ensuring our kitchens meet and exceed all food safety and hygiene standards. You will be hands-on, spending 80% of your time in our stores auditing, improving, and refining our food safety and quality processes. The remaining 20% of your role will involve administrative responsibilities, including monitoring compliance systems, updating literature for menu changes, and supporting operational improvements. This is a critical role in our operations team, ensuring our teams are confident in food safety practices and that we are always ahead of the curve when it comes to compliance and best practices. Key Responsibilities Food Safety & Compliance (80% Store-Based) • Conduct daily audits across our stores to ensure food safety and quality standards are upheld. • Identify areas of improvement and work with store teams to implement best practices. • Monitor cleanliness, food handling, stock rotation, and temperature controls in all kitchens. • Provide coaching and training to the team on food safety and hygiene procedures. • Investigate and address food safety incidents, working with teams to implement corrective actions. • Keep up to date with UK food safety regulations and ensure compliance across all sites. • Support stores in maintaining Level 5 Food Hygiene Ratings at all locations. Systems & Administration (20% Office-Based) • Monitor and update food safety compliance systems (e.g., HACCP documentation, due diligence records). • Review and update SOPs (Standard Operating Procedures) and food safety policies as needed. • Support the menu development team by ensuring food safety considerations are included in new product launches. • Assist with supplier audits and food quality control processes. Team Collaboration & Support • As part of the Operations Team, there may be rare occasions where you’re needed outside of your role—whether that’s supporting a store in a crunch moment or helping out on a project. At The Salad Project, we believe in a hands-on, team-first approach. What We’re Looking For Food Safety Experience: Minimum 2 years in a food safety, quality assurance, or compliance role within hospitality, QSR, or food production. Strong Auditing Skills: You know what excellent food safety looks like and aren’t afraid to highlight gaps and drive improvements. HACCP & Food Safety Level 3 (or higher): A solid understanding of food safety legislation and HACCP principles. Detail-Oriented & Proactive: You spot potential risks before they become issues and are always thinking about the next step for improvement. Confident & Approachable: You can work closely with store teams, ensuring they feel supported while maintaining high standards. Organized & Efficient: Able to balance store visits, audits, and admin work effectively. Startup Mindset: Willing to jump in when needed, even if it’s outside your core role. Why Join The Salad Project? A growing brand: Be part of an ambitious company that’s making fresh food exciting. Impactful role: Your work will directly shape our food safety culture and operational success. Fast-moving environment: Every day is different, and we move fast to make things happen. Career Growth: As we scale, there will be plenty of opportunities for you to grow with us.
Location: Highbury & Islington, London Hours: 20-30 hours/week, 4 days/week (flexible) About the Role: Rishi, a serial entrepreneur involved in multiple businesses including care homes, film production, and an LGBT charity, is seeking a proactive and highly organised Executive Assistant. This role is perfect for someone who enjoys variety, excels at written communication, financial management, operational oversight, and can anticipate the needs of a busy executive across diverse sectors. The role requires working at least a few days per week from the company's office in Highbury & Islington. Key Responsibilities: Organise and prioritise emails and respond on behalf of Rishi when required. Financial management including checking invoices, paying bills, managing payroll, and overseeing bank financial reporting. Prepare agendas, briefings, and documents for meetings across multiple business areas. Assist with travel arrangements and expense management. Manage and coordinate calendar scheduling and meeting arrangements. Ensure efficient communication internally and externally. Provide general administrative support and handle special projects across varied interests, including care homes, film production, and charity events. Who You Are: Experienced as an EA or PA to senior executives, ideally CEOs or founders. Highly organised with strong attention to detail. Excellent written and verbal communication skills. Able to manage multiple priorities efficiently and effectively. Self-starter who enjoys taking initiative and can work independently. Comfortable working in a dynamic and flexible environment, managing diverse projects and interests. Experienced or comfortable with financial management tasks and operational oversight. Benefits: Flexible working hours Friendly and collaborative office environment Opportunity to engage directly with senior leadership If you are looking for an engaging, flexible, and impactful role supporting a dynamic entrepreneur involved in exciting and meaningful projects, we'd love to hear from you.
The Camden DIY retail stores are fast expanding, we have branches in both westfields and Camden. The Camden DIY retail stores are looking to hire full-time staff members to handle product sales and daily operations. Please note, if you are holding student visa who can work only 20 hrs per week, please do not contact. As we ONLY looking for staff who can work full time not part time. Requirements: We are looking for only candidates with PSW visas, dependent visas, or refugee visa. Salary: £80–100 per day, with a great work environment and excellent benefits. Wages are willing to deduct NI and income taxes. All paid via bank account
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
We’re looking for a skilled Seamstress with a passion for sewing and keen attention to detail. You’ll play a key role in producing high-quality garments, ensuring they meet our standards. Responsibilities: • Sew various fabrics following patterns and specifications. • Operate sewing machines and tools safely. • Inspect finished products for quality. • Maintain an organized workspace. • Collaborate to meet production deadlines. • Prepare materials, including cutting and pinning fabrics. • Follow warehouse safety protocols. Requirements: • 5+ years of sewing experience (preferred). • Familiarity with different fabrics and techniques. • Experience with industrial sewing machines. • Strong attention to detail and time management. Job Details: • Type: Full-time • Salary: From £25,000/year • Benefits: Casual dress, company pension • Schedule: Monday–Friday, weekend availability • Location: London (must commute or relocate) If you’re passionate about sewing and ready to contribute to a dynamic team, apply now!
This is a remote position. Overview of role This position involves joining the international sales team to drive the digital transformation of the manufacturing industry. The role focuses on acquiring new customers in CNC manufacturing and mechanical engineering, presenting the MAKE quoting solution, and representing the company at events while contributing to the development of sales strategies for growth in European target markets. Core tasks Proactively attract new customers, particularly in the mechanical engineering and CNC manufacturing industries. Independently generate and nurture leads, converting them into paying customers. Demonstrate MAKEs quoting solutions through modern sales techniques. Present to clients via online meetings (70%) and on-site visits (30%). Build and expand our presence in key European markets. Represent the company at industry events, trade fairs, and digital webinars. Use customer feedback to refine sales strategies and contribute to our success. Must have requirements Qualified technical degree (preferred in manufacturing, mechanical engineering, or a related field). Practical experience in the manufacturing sector, ideally with CNC machining or tooling. Experience selling into larger manufacturing businesses, targeting profiles like production planners, operations leads, group leaders, or technical sales roles. Familiarity with SaaS sales cycles, especially for highly technical or manufacturing-related software. Nice to have requirements Experience in the tooling or manufacturing equipment sales industry (e.g. selling machining tools like Würth). Knowledge of large manufacturing companies, including operations planning and production management.
Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard. • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment. • Take customer orders and communicate effectively with the team to ensure smooth preparation. • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts. • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo. • Confidently demonstrate knowledge of the menu, food, and drink options to customers. • Pay close attention to presentation and service standards. • Engage proactively with customers upon arrival and departure. • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays. • Ensure all product displays are kept to the highest standard. • Support the team with other tasks to ensure smooth operations. • Attend all team and company meetings and training events. • Follow all company policies and operational procedures. • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting. • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art. • Strong knowledge of coffee extraction and dialling in. • Excellent customer service skills. • Experience using till and payment systems. • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period. • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.
Are you a skilled mechanic or technician with a passion for classic cars, especially classic Minis? At Mini Sport Ltd, we specialise in restoring and maintaining classic Minis to their original glory—creating everything from bespoke celebrity builds to championship-winning competition cars. With over 55 years of industry-leading expertise, we're renowned for our craftsmanship, passion, and attention to detail. We're now looking for an enthusiastic Classic Car Technician/Car Mechanic/Motor Vehicle Technician to join our dedicated team and help us preserve automotive heritage. This is your opportunity to combine your mechanical talents with your love for classic British motoring. Key Responsibilities: Mechanical Diagnosis & Repairs: Identify and rectify mechanical issues on a diverse range of classic Minis and other vehicles to ensure optimal performance and reliability. Routine Servicing: Conduct regular maintenance tasks including oil changes, brake servicing, suspension work, and engine tune-ups. Customisation & Restoration: Assist in fitting performance upgrades, specialist components, and accessories for restoration, modification, and competition builds. Quality & Safety Assurance: Guarantee all repair work meets Mini Sport’s exceptional standards for quality, safety, and authenticity. Detailed Documentation: Maintain precise and detailed records of work carried out, parts used, and time spent. Team Collaboration: Work effectively within a friendly, skilled, and passionate team, collaborating to deliver on restoration projects, repairs, and deadlines. About You: Experienced & Passionate: Proven background as a mechanic, technician, or automotive engineer, ideally with exposure to classic or vintage vehicles (Minis preferred, but not essential). Technical Expertise: Excellent mechanical understanding of vehicle systems including engines, gearboxes, suspension, steering, brakes, and electrical systems. Skilled Diagnostician: Confident in diagnosing, troubleshooting, and solving complex mechanical and technical issues. Attention to Detail: Strong commitment to quality workmanship, precision, and authenticity in restoration projects. Practical & Proactive: Proficient with hand tools, power tools, workshop machinery, and diagnostic equipment. Problem-Solver: Enjoys the challenges of restoration and repair, demonstrating excellent problem-solving abilities and a keen willingness to learn new skills. Valid UK Driving Licence: Must hold a valid UK driving licence. Desirable (but not essential) Qualifications & Experience: Previous experience with classic Minis. BTEC, City & Guilds, NVQ Level 3 or equivalent automotive qualification. Knowledge of traditional restoration techniques, parts sourcing, and classic vehicle authenticity. Why Join Mini Sport Ltd? Competitive Salary: Excellent remuneration package tailored to your skills and experience. Career Growth: Opportunities for ongoing training, development, and career progression. Employee Perks: Enjoy attractive discounts on parts, accessories, and products. Work Environment: Join a supportive, family-oriented workplace that genuinely shares your enthusiasm for classic British motoring. Unique Projects: Work on prestigious builds and restorations, including celebrity vehicles, rare Minis, and motorsport legends. State-of-the-art Facility: Operate within a fully equipped, purpose-built restoration and engineering workshop. Additional Information: Location: On-site, full-time position based at our renowned facility at Mini Sport Ltd. Hours: Full-time position, standard working hours (Monday–Friday). Eligibility: Must have the legal right to work in the UK (visa sponsorship unavailable). How to Apply: Excited to be part of the Mini Sport story? Submit your CV and cover letter outlining your relevant experience, enthusiasm for classic cars, and why you’d be the perfect fit for our team. We look forward to hearing from passionate classic car enthusiasts ready to join our family! Equal Opportunities: Mini Sport Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As an IT Support Technician, you will be the first point of contact for our customers seeking technical assistance. You will provide support, troubleshoot issues, and ensure our clients’ systems and networks run smoothly. Your role is critical in maintaining our reputation for reliability and excellent customer service. Key Responsibilities Provide first-level support to end-users on various technical issues and problems relating to hardware, software, and peripherals. Diagnose and resolve technical hardware and software issues. Perform hardware and software installations, configurations, and updates. Manage user accounts, permissions, and access rights. Monitor and maintain computer systems and networks. Log and track all support requests, issues, and resolutions using our ticketing system. Assist in the creation and maintenance of documentation for IT procedures, policies, and manuals. Conduct remote troubleshooting and provide clear, step-by-step technical instructions. Work closely with other IT team members and departments to ensure seamless support and communication. Maintain a high level of customer service, professionalism, and confidentiality. Qualifications Proven experience as an IT Support Technician or similar role. Excellent understanding of computer systems, mobile devices, and other tech products. Experience with various operating systems, including Windows, macOS, and Linux. Familiarity with remote desktop applications and help desk software. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Outstanding organizational and multitasking abilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
We are seeking a motivated and friendly Retail Assistant to join our team. The ideal candidate will play a vital role in providing excellent customer service, managing transactions, restocking merchandise, and assisting with deliveries. This position requires a commitment to maintaining a welcoming shopping environment and ensuring customer satisfaction. Key Responsibilities: • Customer Service: Greet and assist customers with their inquiries, providing information on products and services. Handle customer complaints and resolve them in a professional manner. • Cashier Duties: Operate the cash register, processing customer transactions accurately and efficiently. Handle cash and card payments, and reconcile the cash drawer at the end of the shift. • Stock Filler Duties: Monitor inventory levels and restock shelves as needed, ensuring products are displayed neatly and in accordance with store policies. Assist in organizing the store layout to enhance the shopping experience. • Taking Deliveries: Receive and check deliveries against packing lists, ensuring all items are accounted for and in good condition. Assist in storing products in the appropriate areas of the store. • Cleaning and Maintenance: Maintain a clean and organized store environment, including aisles, checkout areas, and stock rooms. Follow health and safety regulations and company policies. Qualifications: • Previous experience in retail or customer service is preferred, but not necessary. • Strong communication skills and a friendly demeanor. • Ability to work in a fast-paced environment and handle multiple tasks. • Basic math skills and experience with cash handling. • Flexibility to work varied shifts, including evenings and weekends. Physical Requirements: • Ability to stand for long periods and lift up to [specific weight, e.g., 30 lbs] as needed. What We Offer: • Competitive pay and opportunities for career advancement. • A supportive team environment. • Employee discounts on store purchases.
We are looking for an experienced and talented Sous Chef to join our vibrant team at Carbobar. The ideal candidate will bring a solid background in culinary arts, a passion for quality ingredients, and a commitment to outstanding hospitality. As Sous Chef, you will be a key partner to our Head Chef, contributing to the seamless management of kitchen operations. Your role will involve overseeing high standards in food preparation, ensuring an efficient, safe, and high-performing kitchen environment, and inspiring the team with your culinary expertise. We only use fresh and seasonal ingredients. We do not use frozen products. Key Qualifications: Minimum of 3-5 years of experience as a Sous Chef or in a similar senior kitchen role within high-quality bar or restaurant settings. Proven expertise in Italian cuisine or similar Mediterranean styles, with a focus on using fresh, seasonal ingredients. Note: We do not use frozen products; only fresh, locally sourced ingredients are served. Strong leadership skills, capable of managing and motivating kitchen staff, especially during high-volume service. Culinary certifications or professional training preferred. Key Responsibilities: Support the Head Chef in developing menu items, supervising food prep, and ensuring consistent quality in every dish. Oversee daily kitchen operations, including inventory management, food cost control, and health and safety compliance. Maintain a clean, organised, and efficient kitchen workspace, in line with our high standards. Why Join Us? Carbobar is more than just a bar—it's a place for community and culinary excellence. We offer a supportive and creative environment where you can grow as a professional while making a significant impact on our customers’ dining experience.
Job Title: Office Manager Location: Canary Wharf, London Job Type: Full-time - Permanent Salary: Competitive, based on experience About Us: ATEN COMMUNICATIONS UK LTD is a dynamic and growing financial services company specializing in IT-related consultancy and services. We are seeking a proactive and highly organized Office Manager to oversee the daily operations of our office, ensuring efficiency and smooth workflow. Job Responsibilities: - Oversee and manage daily office operations, ensuring a productive work environment. - Maintain office efficiency by implementing administrative procedures and streamlining processes. - Manage office supplies, equipment, and vendor relationships. - Handle correspondence, scheduling, and coordination of meetings. - Ensure compliance with company policies and health and safety regulations. - Act as a point of contact for employees, providing support and resolving administrative queries. - Manage company databases, documentation, and filing systems. - Assist in event planning, including company meetings and team-building activities. Requirements: - Proven experience as an Office Manager, Administrator, or similar role. - Strong organizational and multitasking skills. - Excellent verbal and written communication abilities. - Proficiency in Microsoft Office is a plus. - Ability to work independently and collaboratively in a fast-paced environment. - Attention to detail and problem-solving skills. Benefits: Competitive salary package. Opportunities for career development and growth. Friendly and supportive work environment. Flexible working arrangements may be considered. How to Apply: Interested candidates should contact us via online chat available here. Join us at ATEN COMMUNICATIONS UK LTD and be a part of an innovative and forward-thinking team!
Job Summary: Caffe Concerto is seeking a Product Development Chef – Savory Menu to lead the innovation and enhancement of our food offerings. This role is crucial for ensuring our menu remains fresh, exciting, and aligned with modern culinary trends, helping us stand out in a competitive market. The ideal candidate will have expertise in hot food, seasonal menus, and high-volume production, ensuring that every dish is both innovative and commercially viable. ** Key Responsibilities:** • Develop and test new hot and savory dishes for breakfast, lunch, and dinner menus, ensuring a balance between classic flavors and modern trends. • Create innovative, scalable, and commercially viable dishes suitable for high-volume production. • Introduce seasonal and event-specific menus throughout the year, including Christmas, January health-conscious options, Valentine’s Day, Mother’s Day, Easter, Spring, Summer, and beyond. • Innovate with seasonal ingredients to create dynamic, high-quality dishes. • Collaborate with procurement to source premium ingredients while managing costs effectively. • Standardize recipes and ensure kitchen teams can replicate them consistently across multiple locations. • Work closely with operations and training teams to ensure seamless implementation of new menu items. • Support marketing efforts by providing insights and ideas for showcasing new dishes. • Ensure all new products meet food safety and quality standards. ** Requirements:** • Experience as a Head Chef or Product Development Chef in a high-quality restaurant, café, or production kitchen. • Strong knowledge of hot food preparation, seasonal menus, and modern culinary trends. • Ability to create visually appealing, flavorful, and scalable dishes that fit the Caffe Concerto brand. • Strong leadership and communication skills. • Ability to work under pressure and manage multiple projects simultaneously. • Familiarity with menu engineering, cost control, and food production at scale. Location: Production Kitchen (Primarily) & Multiple Locations (for Training & Presentations) ** Salary:** £45,000 – £60,000 per year (depending on experience) ** Job Type:** Full-time
Sales supervisors oversee operations and directly supervise and coordinate the activities of sales and related workers in retail and wholesale establishments. The company is looking for an individual who can perform the following tasks: Directly supervises and coordinates the activities of sales and related workers Establishes and monitors work schedules to meet sales and productivity targets Liaises with managers and other departments to resolve operational problems Determines or recommends staffing and other needs to meet sales and productivity targets Reports as required to managerial staff on departmental activities Job type: Full-Time, Permanent Salary: Up to £39000 dependence on experience (plus bonus structure)
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Jamavar, a Michelin-starred fine-dining restaurant located in the heart of Mayfair, is seeking an experienced Pastry Chef to join our exceptional culinary team. With a reputation for delivering authentic Indian cuisine of the highest standard, this is a unique opportunity to elevate your career in one of London’s most prestigious dining establishments. Key Responsibilities: - Work closely with our dedicated culinary professionals on daily kitchen preparations. - Prepare a variety of pastries, desserts, and baked goods that reflect Jamavar's commitment to elegance and quality. - Accurately measure and mix ingredients, employing refined baking techniques. - Operate and maintain kitchen equipment, including ovens, mixers, and dough sheeters, to achieve consistent excellence. - Monitor the baking process to ensure products are created to perfection. - Decorate pastries with precision, finesse, and artistic flair, using icing, glazes, and other finishes. - Uphold food safety and sanitation standards at all times. - Collaborate with the wider kitchen team to coordinate orders and ensure timely delivery of dessert offerings. Qualifications: - Proven experience as a Pastry Chef or in a similar role within a high-end culinary environment. - Robust knowledge of advanced pastry techniques, high-quality ingredients, and specialized equipment. - A meticulous eye for detail and an unwavering commitment to producing exceptional desserts. - Strong understanding of food safety regulations and best practices. - Excellent time management skills to thrive under pressure in a fast-paced, Michelin-level kitchen. - Creativity and precision when designing and decorating pastries to meet our exacting standards. What We Offer: - The chance to work in an award-winning, fine-dining restaurant known for its excellence in Indian cuisine. - A collaborative and supportive work environment where your skills and creativity are valued. - Exceptional opportunities for professional development and career growth within the LSL Capital group. - Employee discounts granting access to some of Mayfair’s most prestigious dining experiences. If you are ready to showcase your talent and contribute to Jamavar’s celebrated culinary legacy, we want to hear from you!
Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Job Description: We are looking for a passionate and experienced Chef to join our dynamic kitchen team. As a Chef, you will play a crucial role in supporting our team in delivering high-quality food, maintaining kitchen standards, and inspiring the team to achieve culinary excellence. Responsibilities: Oversee daily kitchen operations, ensuring high standards of food preparation and cooking. Supervise kitchen staff, fostering a collaborative environment while providing leadership and guidance. Maintain food safety and hygiene standards, ensuring compliance with the Level 2 Food Hygiene Certificate. Manage inventory and food production processes, optimizing resources for efficiency. Train and mentor team members, enhancing their culinary skills and restaurant experience. Requirements: Great understanding of products and ingredients 5+ years of working in a professional kitchen Must be prepared to work weekends, evenings, bank holidays & events Food hygiene Level 2 certificate required
The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.
Overall Purpose of the Role: To support your restaurant management team in creating a great working environment that stimulates motivated and trained Nandocas to deliver a warm, fun, genuine and memorable experience to our customers which in return supports the achievement of maximum sales and profit. WHAT I DO People • I support my management team in creating a great working environment that supports our Compass and enables all Nandocas to enjoy their work and to be the best that they can be • I support my team’s training and development to create great customer feelings and moments. • I grow and develop Nandocas for life and for work by having quality conversations with them while on shift. • I recognise and celebrate the success of my team. • I support communication in the restaurant so that the team is well informed and feel heard. Product • I support my team to deliver amazing food, freshly cooked to order and served hot in 15 minutes. Place • I help to run great shifts that deliver brilliant customer moments and create the customer feelings. • I keep my restaurant beautiful, safe, clean and representative of the Nando’s brand. • I carry out, monitor, and correct procedures in order to be safe, legal and follow the Nando’s standards. Performance • I grow sales by running great shifts that deliver operational efficiency and achieve restaurant targets. • I support the delivery of operating profit through effective management of costs; including GP, waste and labour. • I support the communication and implementation of the restaurant’s business plan and vision.
Japanese Restaurant is looking for Senior Sous Chefs to join their team. Accountabilities in the absence of Executive Head Chef/ Head Chef: · Staff Management · Quality of Product . Presentation . Portion Control . Consistency . Taste · Menu Development · Audits – Ensuring that the business is protected at all times and that covered legally in the event of a visit from any authorities (Fire Officers, EHO, Trading Standards and Internal Audits) Venue Management: · Ensuring Health & Safety regulations are well maintained within the Back of House Department · Ensuring that the kitchen complies with the Food Safety Regulations · Responsible for ensuring daily, weekly and monthly checks are adhered to · Raise maintenance issues · Monitoring Pest Control, requiring call-outs if necessary · Ensuring that all Audits from EHO and from Food Alert the kitchen is fully compliant. · Dealing with orders and invoices · Ensuring that guest requests and food orders especially at the beginning and at the end of the operation are given the due quality inspection · Special guest requests should be handled proactively · FOH should not be rushed to cater for closing operation · Custodian to check and implement allergen policy Cost Management: · Keeping costs and profit in line with P&L, therefor weekly stock takes are necessary · Ensure that the correct supplier is used · Challenge any suppliers not providing correct service and document · Ensure labour cost is in line with the budget People Management: · Providing support to all Back of House Team Members, regardless of position. · Ensuring that each Back of House Team Member has the opportunity to develop, motivate and train the Team in line with the Executive Head Chef / Head Chef · Helping the Executive Head Chef / Head Chef to cross-train each Team Member, to be able to cover at least one other section, in case of sudden absence · Cover any position`s shift if necessary. · Manage Probation Periods, Mid Year & End of Year Appraisals in line with the Executive Head Chef / Head Chef · Ensuring that any member of the Back of House Team would be comfortable dealing with an inspection by the EHO Benefits: Company events Discounted or free food Employee discount Work Location: In person
Il Bistrotto is a fresh and exciting Italian dining concept opening soon in Chelsea, London. We are dedicated to offering authentic Italian cuisine with a Mediterranean twist, featuring carefully sourced regional products that celebrate the rich and diverse flavours of Italy and not only. Job Summary We are seeking a dedicated and skilled Sous Chef to join our culinary team. The ideal candidate will play a vital role in supporting the Head Chef in the daily operations of our kitchen, ensuring high standards of food quality and presentation. The Sous Chef will also be responsible for supervising kitchen staff, managing food preparation, and maintaining food safety standards while fostering a positive and productive work environment. Responsibilities - Assist the Head Chef in menu planning and development, ensuring creativity and seasonal relevance. - Supervise and train kitchen staff in food preparation techniques, cooking methods, and presentation standards. - Ensure that all dishes are prepared to the highest quality and consistency, adhering to established recipes and portion control guidelines. - Maintain a clean and organised kitchen environment, ensuring compliance with food safety regulations. - Help manage inventory levels, including ordering supplies and minimising waste. - Collaborate with the culinary team to develop new dishes and improve existing menu items based on customer feedback. - Oversee daily kitchen operations, including scheduling staff shifts and managing workflow during peak service times. - Foster a culture of teamwork and collaboration within the kitchen staff to enhance overall performance. Qualifications - Proven experience as a Sous Chef or in a similar role within a restaurant or hospitality setting. - Strong knowledge of food safety regulations and best practices in culinary operations. - Excellent leadership skills with experience in supervising and managing a team effectively. - Proficient in food preparation techniques with some experience in bread and pasta making. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - Strong communication skills to facilitate collaboration among kitchen staff and front-of-house teams. - A culinary degree or relevant certification is preferred but not essential; practical experience is highly valued. Join us as we create exceptional dining experiences through innovative cuisine and outstanding hospitality! Job Types: Full-time, Permanent
- Plans and coordinates the operations of help and advisory services to provide support for customers and other staffs. - Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs. - Monitor customer interactions and identify areas for improvement. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - Identify and implement strategies to improve customer satisfaction and retention - Contribute to the development of the business and implementation of customer loyalty programs. - Stay up to date on industry trends and best practices in customer service. - Ensure compliance with relevant regulations and policies. Skills Required · Excellent customer service skills and leadership skills · Having a strong knowledge about retail concepts and of retail industry The ability to deliver the target on time. Be a well-organised manager as well as a dedicated employee. Good in time management and be an example to other staff members. The ability to sell products and service. Maintain patience and resilience in a demanding job
We are looking for a brilliant baker to head up our baked section in our cafe restaurant on Golborne Road. The daily role is focused on producing the baked goods for sale in the bakery, while taking charge of the baking operation, such as ordering ingredients, monitoring hygiene procedures and taking stock. At Klear Labs we work exclusively with gluten free ingredients, and creativity and curiosity in the daily chores are a must. Attention to detail is important, and we always encourage trialling new ideas and exploring new ingredients as they become available. The day starts at 6am and typically finishes at 2-3pm. A suitable candidate must have baking experience in a commercial kitchen, be capable of planning production and produce a variety of items at a high standard. Only experienced candidates will be considered for this position. Looking for full time candidate but part time could also be an option. About us: Working with seasonal produce and being uncompromising in our focus on quality, flavour and a nutrition- led menu, quickly favoured the cafe amongst not only critics and local residents alike, but creatives from every corner the world. Klear Labs bakery was conceived from the idea that a bakery can be modern, exciting and transparent at the same time. All of our ingredients are worth mentioning and created with great care, a lot of research and a lot of soul. The superb and gratifying community we are part of is partially what makes working at Klear Labs so special. Our team is fuelled by a desire to learn, to explore and to re-define creativity within our core concept framework. We work hard to create an environment where innovation and opportunity co-exist, offering a nourishing and engaging environment for our team to thrive in. Our first year has been a phenomenal ride, and as we begin to build Klear Labs in other territories there is a real potential for growth for senior positions within the company. If you are a passionate Head Chef, experienced Sous Chef or brilliant baker looking for a vibrant new project, we’d love to hear from you! What We’re looking For: - Passionate & driven personality who finds joy in sourcing the best ingredients - A self motivated leader to take control of the kitchen and lead the team with innovation and kindness - Enthusiasm for building relationships with suppliers and supporting regenerative farmers - An understanding of the value in consistency of quality - An interest to explore working in tune with the seasons - Enjoyment in exploring new techniques, ingredients and the work of other modern cafes around the world. - Willingness to learn a low carb approach to food - A positive, genuine individual who wants to help build a fantastic team & culture - Commitment and willingness to work with the team to get to the best possible product - Creative thinker who thrive in fast paced environments What We're Offering: - Rare Creative Role in a Young & Forward Thinking Company - Opportunity to Learn about Human Optimization Through Food - Dynamic Environment with an Engaged and Friendly Team - Potential to Grow in the Company - Great Salary & Paid Holidays - Daytime Only Hours - Flexible Rotas / Days Off - Staff Discount to Use Anytime
Salary: £28,000 - £38,000 per year Employment Type: Permanent, Full-time Location: Uxbridge Shift & Schedule: 8-hour shift, Monday to Friday Job Overview We are seeking an Experienced Sales Administrator to provide comprehensive support to our Practice. This role is integral in ensuring seamless coordination between sales, clients, and internal departments while maintaining high standards of accuracy, professionalism, and efficiency. As a Sales Administrator, you will be responsible for managing sales orders, maintaining client records, coordinating communication between stakeholders, and assisting in the preparation of sales reports. Your role will also involve handling inquiries, ensuring accurate data entry, and supporting the team in achieving sales targets. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication abilities, along with proficiency in CRM systems, Microsoft Office 365, and business correspondence. You should be proactive, capable of managing multiple tasks simultaneously, and committed to delivering high-quality administrative support. liaise with different offices across the different jurisdictions. Key Responsibilities: 1. Ensure the accuracy and integrity of client records by consistently maintaining and updating sales data within the company's CRM system to guarantee smooth operational flow. 2. Foster strong collaboration with both internal teams and external stakeholders to facilitate the efficient coordination of sales processes, addressing inquiries and ensuring timely resolutions of issues. 3. Prepare and manage critical financial documents, including invoices, reports, and various other administrative paperwork, ensuring they are accurate, timely, and compliant with company standards. 4. Cultivate strong customer relationships by providing exceptional service, responding to client queries promptly, and addressing concerns in a professional and courteous manner. 5. Ensure strict adherence to company policies and industry standards when performing administrative duties, ensuring all actions meet compliance guidelines and internal regulations. 6. Effectively utilize Microsoft Office 365 and CRM software to manage workflow, organize data, and ensure that administrative functions are carried out in an efficient and timely manner. 7. Follow up on pending orders to ensure that all necessary processes are completed, and ensure clients receive their products or services on schedule without delays. 8. Provide comprehensive support to the sales team, ensuring that administrative tasks are completed efficiently and that sales operations continue smoothly without interruptions. 9. Continuously monitor and streamline sales processes, identifying areas for improvement and proactively addressing any challenges to enhance overall productivity and customer satisfaction. Requirements: • A Bachelor's degree in Business Administration, Management, Project Management, or a related field. An MSc in Management or MSc Management with Project Management is highly desirable. • At least 1-2 years of experience in a sales administration or similar administrative role. • Strong proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and CRM software; excellent written and verbal communication skills. • Knowledge of project management tools and methodologies is a plus. • Ability to build and maintain effective relationships with internal and external stakeholders. • Proactive, self-motivated, and able to manage multiple tasks in a dynamic environment. • Understanding of company policies, industry standards, and the importance of maintaining accurate and compliant records. This position offers a fantastic opportunity to advance your career in a supportive and engaging team environment. If you're looking for a role that offers both meaningful work and attractive benefits, we encourage you to apply. Visa sponsorship is available for eligible candidates to assist with relocation. If you are a driven and experienced professional eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing the potential of you joining our team.
At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!
We are seeking a dedicated and experienced Wine Bar/Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Knowledge and interest in wine especially low intervention productions - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£28,000 to £35,000 per year) Schedule: Full-Time
We are recruiting for a position of a General Manager for our pub in South East London. The Brunel is located in Rotherhithe near Canada Water and it is wet only pub with external pizza offer. You should be experienced at General Manager level in similar establishments. Longevity in previous roles is essential. Live in GENERAL MANAGER – South East - London - £27000 - £30000, performance related bonuses up to £10000 a year, free accommodation. Potential to grow as Multi Site Manager / Area Manager role for all our 3 pubs. General Manager Role: Stand out operator from quality-led backgrounds as General Manager. Full understanding of structure, processes, and procedures in volume establishments Recruitment. HR issues. Excellent product knowledge. Able to offer a personal touch Marketing to promote the establishment. We are looking for a general manager to run a cool, community hub, with friendly persona to become part of that community. This site is wet led with a big emphasis fun and events. About the company: We are small independent pub company with 3 sites in the London area with a huge sense of fun, focused on great customer service, high class & relaxed ambience. Best of luck ☀️ The Brunel Management Team
The Breakfast and Events Supervisor is responsible for overseeing the hotel's breakfast service and coordinating events, ensuring exceptional guest experiences. This role involves supervising the breakfast team, managing event operations, maintaining service standards, and ensuring smooth day-to-day food & beverage operations. Key Responsibilities: Breakfast Service Supervision: · Oversee and coordinate the daily breakfast service, ensuring efficiency and high service standards. · Ensure buffet stations are well-stocked, visually appealing, and meet hygiene and safety regulations. · Train and lead the breakfast team, ensuring guests receive attentive and friendly service. · Address and resolve any guest concerns or special requests during breakfast service. · Monitor food quality and liaise with the kitchen team to ensure timely replenishments. · Ensure cleanliness and organization of the breakfast area, complying with health and safety regulations. Team Leadership & Training: · Train and mentor breakfast and event service staff, ensuring high standards of hospitality and service. · Create staff schedules to ensure adequate coverage for breakfast service and events. · Motivate and support the team to maintain high morale and productivity. · Monitor team performance, providing feedback and implementing improvements where needed. Event Coordination & Execution: · Plan, organize, and oversee hotel events, including corporate meetings, weddings, and private functions. · Work closely with the kitchen, service, and sales teams to ensure seamless event execution. · Set up event spaces according to client requirements, including seating arrangements, table settings, and décor. · Supervise event service staff, ensuring professionalism and efficiency during events.
Church Administrator (Registered Religious Charity) Harvesters International Christian Centre Contract Type: Full-time, Part-time, Hybrid Location: London Do you have previous experience as a church administrator or in any administrator role? Are you a highly organised, proactive leader with a passion for operational excellence? Do you thrive in team collaboration, strategic planning, and ensuring smooth day-to-day church operations? If so, we’re looking for you to join our team as a Church Administrator at Harvesters International Christian Centre, a registered religious charity. This role is hybrid, but you will be required to travel to the church every Sunday and designated locations at least once a week. Advance notice will always be given. This role requires a high level of professionalism, discretion, and integrity, as the Church Administrator will handle sensitive information, leadership discussions, and church records. The ideal candidate will demonstrate sound judgment and a commitment to maintaining confidentiality while supporting the church’s mission. Key Responsibilities Church Operations & Team Coordination • Support the church’s vision by coordinating administrative and operational activities. • Develop roadmaps and strategies to help church teams achieve their goals. • Regularly engage with ministry leaders to monitor progress and ensure accountability. • Review performance and resolve productivity issues while maintaining processes and systems. • Ensure all tasks and projects adhere to stipulated timelines, escalating concerns to leadership when necessary. Reporting & Documentation • Prepare and submit weekly reports to the Senior Pastor. • Develop and maintain reporting templates to track ministry activities and church goals. • Ensure reports are accurate, reviewed, and properly archived for easy access Project Management • Lead key church projects, assign responsibilities, and ensure timely execution. • Support the smooth operation of the church’s administrative functions. • Assist ministry leaders with project planning and evaluation when needed. Administrative & Leadership Support • Provide administrative assistance to the Senior Pastor and leadership team. • Manage official church documents, policies, and reports. • Maintain church calendars and schedule meetings as agreed with leadership. • Take minutes at leadership and church meetings and distribute them appropriately. • Serve as the first point of contact for general inquiries, directing correspondence accordingly. • Oversee office equipment maintenance and church inventory (contracts, receipts, forms, etc.). • Assist in preparing training materials for church courses and events. Leadership & Compliance • Provide administrative leadership to support the church’s vision and strategic goals. • Ensure compliance with church policies and best practices for charity governance. Who We’re Looking For We’re seeking a self-motivated, detail-oriented individual with strong organisational and leadership skills. You should be comfortable managing multiple priorities, collaborating with diverse teams, and ensuring smooth church operations. Due to the nature of this role within a Christian church, you are required to be a practising Christian with a strong personal relationship with Jesus Christ.
We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our bustling Fish and Chips shop. As the Restaurant Manager, you will be responsible for ensuring smooth operations, delivering excellent customer service, managing a motivated team, and maintaining high standards of food quality and cleanliness. You will be the face of the restaurant and play a key role in delivering an outstanding dining experience to our valued customers. Key Responsibilities: Operations Management: Oversee the daily operations of the restaurant, ensuring everything runs efficiently and meets our quality standards. Customer Service: Ensure an excellent dining experience for customers by addressing inquiries, handling complaints, and maintaining high service standards. Team Leadership: Lead, train, and motivate restaurant staff, including cooks, servers, and cleaners, ensuring the team works cohesively and productively. Inventory and Ordering: Manage inventory levels, order supplies, and ensure all ingredients and materials are fresh, properly stored, and used efficiently. Quality Control: Monitor food preparation and presentation to ensure the highest quality of fish and chips is served to customers. Health & Safety Compliance: Maintain a safe and clean environment, ensuring compliance with health and safety regulations, including food handling and cleanliness standards. Financial Management: Oversee the restaurant's budgeting, staffing costs, and daily financials, ensuring profitability while maintaining quality. Scheduling: Create and manage staff schedules to ensure adequate coverage for peak hours and minimize labor costs. Marketing and Promotions: Assist with marketing efforts and promotional campaigns to attract customers and drive sales. Reporting: Track and report on operational performance, sales, customer feedback, and other key metrics to ownership/management. Qualifications: Previous experience in a restaurant management role (preferably in a fast-casual or quick-service environment). Strong leadership, organizational, and communication skills. Knowledge of food safety and health regulations. Ability to manage and motivate a team in a fast-paced environment. Strong customer service and conflict-resolution skills. Financial acumen with experience managing budgets and costs. Flexibility to work evenings, weekends, and holidays as needed. Preferred Qualifications: Experience in the food industry, particularly in a fish and chips or similar establishment. Knowledge of point-of-sale (POS) systems and scheduling software. A passion for high-quality food and excellent customer service. Why Join Us: Competitive salary and performance-based bonuses. Friendly and supportive work environment. Opportunity for growth and advancement within the company. A chance to lead a well-loved local business and make a direct impact on its success. If you are passionate about food, customer service, and leading a team, we’d love to hear from you! Apply today to become part of our team and help create a memorable dining experience for our community.
We are looking for friendly, approachable and hardworking staff to join our team. We have built a reputation for great food and excellent customer service and every role in our friendly team is a vital one. We want every one of our Mother Hubbard's customers to have a brilliant experience every time they visit, that means hot food in a clean and great environment. Applicants must have • Have an in-depth knowledge of our products and up-sell where possible to drive sales. • Ensuring our great tasting food and other menu items are delivered to our customers exactly how they are intended! • Ensure you clean and sanitize work areas, equipment, utensils, dishes, or silverware as necessary. • Remove rubbish and food waste as necessary ensuring our front counter, restaurant and toilet areas are kept clean and tidy at all times. • Operate the cash register / handle money / give correct change in line with cash handling guidelines. • Work in compliance with Food Safety and Health & Safety Policies and Procedures. • At all times you will represent our brand in a positive, professional manner. • Ensure a clean and tidy eating and serving area so that our customers have the utmost confidence in us at all times. • Ensuring the shop and all equipment are cleaned to a high standard at the close of a business day.
Job description We are seeking a dedicated and customer-focused Jewellery Store Assistant to join our team. The ideal candidate will have a passion for jewellery, excellent interpersonal skills, and the ability to provide outstanding customer service. Knowledge of the Romanian language is a an advantage, helping us to cater to a diverse clientele. This role involves assisting customers with their purchases, maintaining the shop’s appearance, and supporting the daily operations of the store. Key Responsibilities Customer Service: Greet and assist customers in selecting jewellery pieces that suit their needs and preferences. Provide detailed information about the features, benefits, and care of jewellery items. Offer personalized recommendations and advice on jewellery selections. Utilize Romanian language skills to assist Romanian-speaking customers (if applicable). Sales: Achieve and exceed sales targets through effective customer engagement and product knowledge. Handle sales transactions accurately, including cash handling, credit card processing, and issuing receipts. Promote special offers and upsell additional products when appropriate. Product Knowledge: Maintain in-depth knowledge of the store’s product range, including new arrivals, trends, and special collections. Stay updated on industry trends and the latest jewellery designs. Store Maintenance: Ensure the store is clean, organized, and visually appealing. Arrange and display jewellery to highlight features and attract customers. Conduct regular inventory checks and assist with stock management. Customer Relations: Build and maintain positive relationships with customers to encourage repeat business. Address and resolve customer inquiries and complaints in a professional manner. Collect customer feedback and report to the management for continuous improvement Operational Support: Assist with opening and closing duties as needed. Support promotional activities and in-store events. Perform other duties as assigned by the Store Manager. Qualifications: - Education: High school diploma or equivalent; additional coursework in retail, sales, or customer service is a plus. - Experience: Previous experience in retail, particularly in jewellery or luxury goods, is preferred. Skills: - Strong communication and interpersonal skills. - Excellent customer service and sales skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Attention to detail and a high level of accuracy. - Basic computer skills and familiarity with point-of-sale systems. - Proficiency in Romanian is a bonus and will be considered an advantage. Personal Attributes: - Friendly, approachable, and professional demeanor. - Passion for jewellery and fashion. - Honest and trustworthy with a strong sense of integrity. - Ability to work independently and as part of a team. - Flexible availability, including weekends and holidays. Benefits: - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Positive and supportive work environment. Job Type: Full-time Pay: TBD Expected hours: 40 – 50 per week Experience: Jewellery Sales Assistance: 1 year (preferred) Language: Romanian (preferred)
Job Summary As a Electrical Store Manager, you will play a crucial role in managing the Electrical Store by overseeing daily operations and ensuring that it runs smoothly and efficiently. Duties - To undertake works in connection with issuing of stores materials and the maintenance of stock condition and availability, liaising with Procurement department for stock requests, tracking order progress and receiving/distribution of goods within our small stores located in Perivale - Development and maintaining of records relating to goods in and out - Accurately and timely recording returns of materials - Development and maintaining of records relating to plant and equipment in and out in-line with the company’s policies and procedures and Legal requirements (eg; inspection records and PUWER registers) - Distribution of PPE and maintenance of PPE register - Inputting and maintenance of job sheets, recording materials issued to specific jobs to allow the procurement department to develop accurate reports - To develop a working understanding of Health and Safety requirements to ensure the correct procedures are followed in all practices especially relating to the correct issuing of adequate PPE for plant/equipment distributed through the stores - To ensure all stock records are kept accurate and live at all times on our company bespoke software - To carry out deliveries and collections of materials when required, to and from EWC sites and EWC suppliers - Ensuring that Company H.S Policies are adhered to - Recording goods inwards/outwards - Ensure checks to verify stock levels for re-ordering are accurate and appropriate - To check delivery of goods into the Perivale stores. Ensure that goods are checked off in an accurate and timely manner and check for damage and quantity, then advising the relevant member of the team of the delivery received - Follow-up for items on back order to ensure delivery is fulfilled and duplicates are not ordered. - Update computer systems to record accurate stock levels - Manage and supervise any additional staff required to work within stores - Complete regular stock checks and inventory – Daily mini stock take and quarterly full stock take - Management of good house-keeping in the stores and surrounding areas - Maintenance of the Waste Management System including collating of returned Waste Transfer Notes and carrying out checks to ensure correct completion of the notes - Develop an understanding of Environmental responsibilities relating to Waste Management, segregation of Waste and correct disposal methods required to meet legislative requirements - To be available from 6.30 am and to lock/unlock store and yard as and when required - To participate in the continuous improvement of service delivery ensuring that policies and procedures comply with legislation and regulatory requirements - To respect the need for confidentiality, when processing personal/customer data - Assisting the procurement department with admin duties - Other such duties as may be required from time to time SKILLS QUALIFICATIONS AND KNOWLEDGE - Experience of managing stock levels, maintaining information on reorder levels and quantities. (E) - Experience in the production of stock control reports for senior managers and auditors. (E) - Experience and understanding of how to analyse and review stock loss trends with subsequent investigations and suggestions that would lead to prevention of stock loss in the first instance. (E) - Experience of running a waste management system, including the requirements of Waste Transfer Notes. (E) - Some experience in carrying out Portable Electrical Testing (PAT). (D) - Excellent planning and organisational skills. - Ability to maintain accurate records and use a range of digital packages (Microsoft 365 or similar) (E) - Good technical knowledge and understand of the Mechanical, Electrical and Domestic components (E) - Ability to conduct stock audits - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) - Have a strong attention to detail with high levels of accuracy. (E) - Experience in an electrical goods store is required. General retail experience alone may not be sufficient for this role.
nsure all food is prepared to meet restaurant quality and standards. Supervise junior kitchen staff to ensure smooth operations during service. Coordinate with the Curry Chef, Tandoori Chef, Chef and other kitchen staff to maintain workflow efficiency and seamless service execution. Maintain stock levels and manage inventory, ensuring minimal wastage. Adhere to food hygiene, health, and safety standards in all kitchen activities. Train junior staff to develop their skills and maintain a productive team environment. Take responsibility for the kitchen in the absence of the Head Chef. Facilitate clear communication between different kitchen sections to ensure timely preparation and delivery of dishes. Assist in menu innovation by working closely with specialized chefs to incorporate diverse flavors and techniques.
Cut, trim, and prepare different types of meat, including beef, lamb, poultry, and other meats, as per customer requirements. Maintain high hygiene and food safety standards while handling meat and using equipment. Ensure the quality and freshness of meat products by regularly checking stock and expiry dates. Pack, label, and display meat products efficiently for easy customer selection. Provide advice to customers on different cuts, cooking methods, and storage of meat. Operate butchery equipment safely and maintain cleanliness of the work area. Monitor stock levels, assist in ordering supplies, and reduce waste by using meat efficiently. Follow all health and safety regulations related to food handling and workplace safety.
Responsibilities • Assist in the leading and managing the bar team, fostering a collaborative and positive work environment. • Help oversee the daily operations of the bar, ensuring efficient service and adherence to health and safety regulations. • Develop and implement innovative drink menus that complement our culinary offerings. • Maintain inventory control, including ordering supplies, managing stock levels, and minimising waste. • Train and mentor staff in bartending techniques, customer service skills, and product knowledge. • Collaborate with kitchen staff to ensure seamless service during busy periods. • Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction at all times
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.
Job Responsibilities · Oversee daily administrative operations to ensure efficiency and compliance with company policies. · Manage office budgets, expenses, and procurement to optimize cost-effectiveness. · Coordinate with different departments to streamline processes and enhance workflow. · Supervise and support administrative staff, ensuring productivity and professional development. · Develop and implement business support strategies to improve operational effectiveness. · Maintain records, reports, and documentation in accordance with company policies and regulatory requirements. · Support HR functions, including recruitment, onboarding, and employee relations. · Ensure IT and facility management services are effectively maintained for smooth business operations. · Monitor and improve customer service standards, addressing client and stakeholder concerns efficiently. · Assist senior management with strategic planning and decision-making by providing accurate business insights and reports. · Identify and implement process improvements to increase efficiency and reduce operational costs. · Ensure compliance with legal, regulatory, and company policies to mitigate risks and maintain ethical standards.