Client Executive
hace 2 días
Haywards Heath
Overall Role Objectives: \n\n • Relationship management of specific client portfolio (to include monitoring of all controls, collateral management and processing, client payments and analysis/ reconciliation of data.\n, • Responsibility for assisting Portfolio Manager (PM) and portfolio team with risk analysis.\n, • Accurate daily Channel Finance data processing of information onto the system and upkeep of automated data points\n, • Maintenance of collateral audit database and ensure effective client service.\n\n \n General Responsibilities: \n Assist and support the Portfolio Managers \n\n • Incorporates all aspects of managing the relationship between all parties and the business\n, • Act as the day-to-day internal contact for the operation of Channel Finance agreements.\n, • Ensure all daily client functions are completed, to include cash, payments, reconciliation and collateral updates.\n, • Maintenance of records, automation spreadsheets and other banking systems / standing data\n, • Support PMs to ensure compliance with all required reporting.\n\n Manage Channel Finance Client information in accordance with pre-agreed terms and conditions \n\n • Daily checking of data, processing and payments of data received\n, • EOM reconciliation of figures and data within company systems.\n, • Setting up of new Resellers on the system.\n, • Identifying and working towards improvements of all systems and processes.\n, • Addressing and problem solving any queries that arise.\n\n Assisting the CE team when applicable with the following tasks: \n\n • Chasing and updating monthly (or such other required frequency) collateral (AR, stock, fixed asset valuation) figures.\n, • Ensuring all monthly AR / stock reconciliations are processed within the month or timely manner and any issues escalated to PMs and Manager Operations\n, • Reconciling and processing any requests from specialty deals\n, • Processing of borrowing base certificates in respect of company participations.\n, • Ensure timely receipt of statutory audited accounts, monthly management information and client forecasts in accordance with the frequency required by Client documentation.\n, • Collating and preparation of information for audit purposes, liaising with audit function when required\n, • Implement any audit recommendations following discussion with PMs\n, • Conduct soundings process for specific Clients, escalating issues when required\n\n Assist in the New Client process \n\n • Responsibility for completion of necessary set-up process for new resellers or other clients within company systems\n, • Prepare/update new or existing spreadsheets for calculations.\n, • Liaising directly with sales support and other areas as required.\n\n Other Responsibilities \n\n • Liaising with US and Third-party Banks or agents to ensure timely reporting and month end processing\n, • Processing client charges and facility transfers and GL Postings.\n\n \n Skills and Competencies Required: \n\n • Knowledge of Channel Finance products would be advantageous.\n, • Keen approach and ability to learn all IT systems including Lendscape.\n, • Problem solving and bringing forward new ideas.\n, • Ability to read financial data and accurately transfer figures to specialist documents.\n, • Maintaining and adapting specialised spreadsheets and process guides as the business requires\n, • A good customer focused approach, with the ability to work as part of a busy team\n, • Good understanding of Asset Based Lending products and associated risk areas\n, • Ability to plan and prioritise to achieve deadlines as required\n